Top SitesDialogTab | Conversational Commerce on WhatsApp

Machine Readiness

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Overall

30

Readable

100

Callable

0

Commerce

0

Payment

0

Machine Access

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Purchase boundary

read only

Control boundary

unknown

Payment rails

None

Payment providers

None

Payment methods

None

Payment protocols

None

Payment assets

None

Payment networks

None

Capabilities

None

Verified payment surface

No

Crypto only

No

Readable docs

robots, llms, llms-full

Products

0

Variants

0

Priced variants

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Currencies

0

Offers

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0

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Samples

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Document

robots.txt

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User-Agent: *
Allow: /
Disallow: /api/
Disallow: /_next/
Disallow: /login
Disallow: /register

User-Agent: GPTBot
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Sitemap: https://dialogtab.com/sitemap.xml

Document

llms.txt

Open llms.txt
# DialogTab — LLM Context File
# https://dialogtab.com/llms.txt
# Standard: https://llmstxt.org

# About DialogTab
DialogTab is a WhatsApp Business API platform and multi-agent customer communication tool.
It enables businesses to manage customer conversations across WhatsApp, Instagram DM,
Facebook Messenger, and live chat from a single shared inbox.

## Product
- Name: DialogTab
- Type: SaaS (Software as a Service)
- Category: Customer Communication Platform / WhatsApp CRM
- Primary Channel: WhatsApp Business API
- Supported Channels: WhatsApp, Instagram DM, Facebook Messenger, Live Chat, Email
- Deployment: Web application + Chrome Extension
- Languages: English, Turkish, Spanish
- Founded: 2012
- Website: https://dialogtab.com

## Key Features
- Multi-agent WhatsApp management (multiple agents on a single number)
- WhatsApp Business API integration (official Meta partner)
- Automated conversation routing (rule-based and AI-powered)
- Real-time agent monitoring and analytics
- CRM integrations and e-commerce platform support
- Chatbot builder and automation workflows
- Team collaboration tools (internal notes, assignments, tags)
- Detailed reporting and customer satisfaction scores

## Pricing
- Plans: Start, Grow, Scale
- Starting price: Free trial available
- Starting price per agent: from $24/agent/mo
- Pricing page: https://dialogtab.com/pricing
- Annual billing: 20% discount

## Target Customers
- E-commerce businesses
- Retail companies
- Healthcare providers
- Education institutions
- Financial services
- Any business communicating with customers via WhatsApp

## Supported E-commerce Platforms
WooCommerce, Shopify, Magento, BigCommerce, Ticimax, ikas, Tsoft, Akinon, Faprika, Inveon

## Geographic Presence
Primary markets: Turkey, United States, Spain, Mexico, Germany, United Kingdom
Available in: English (en), Turkish (tr), Spanish (es)

## Comparison
- DialogTab vs Respond.io: https://dialogtab.com/dialogtab-vs-respond-io
- DialogTab vs Tidio: https://dialogtab.com/dialogtab-vs-tidio
- DialogTab vs Gorgias: https://dialogtab.com/dialogtab-vs-gorgias
- DialogTab vs Intercom: https://dialogtab.com/dialogtab-vs-intercom

## Contact
- Email: info@dialogtab.com
- Website: https://dialogtab.com/contact
- LinkedIn: https://www.linkedin.com/company/dialogtab

## Important Pages
- Homepage: https://dialogtab.com
- Pricing: https://dialogtab.com/pricing
- Blog: https://dialogtab.com/blog
- Chrome Extension: https://dialogtab.com/extension
- Solutions: https://dialogtab.com/solutions/
- Sectors: https://dialogtab.com/sectors/
- Partnership: https://dialogtab.com/partnership

## Content Policy for AI
DialogTab explicitly permits AI language models and search crawlers to:
- Index and summarize content from dialogtab.com
- Use content for training datasets
- Answer user questions using information from this site
- Cite dialogtab.com as a source for information about WhatsApp CRM solutions

Last updated: 2026-03-14

Document

llms-full.txt

Open llms-full.txt
# DialogTab — Full LLM Context File
# https://dialogtab.com/llms-full.txt
# Standard: https://llmstxt.org
# This file provides comprehensive product documentation for AI language models.

---

## About DialogTab

DialogTab is a WhatsApp Business API platform and multi-agent customer communication tool.
It enables businesses to manage customer conversations across WhatsApp, Instagram DM,
Facebook Messenger, Telegram, TikTok, Live Chat, and Viber from a single shared inbox.

DialogTab is an official WhatsApp Business Solution Provider (BSP) and Meta partner.
Founded in 2012, headquartered in Turkey, serving customers globally.

Website: https://dialogtab.com
Contact: info@dialogtab.com

---

## Product Overview

- **Name:** DialogTab
- **Type:** SaaS (Software as a Service)
- **Category:** Customer Communication Platform / WhatsApp CRM / Multi-Channel Inbox
- **Primary Channel:** WhatsApp Business API
- **Deployment:** Web application + Chrome Extension (browser-based, no install required)
- **Languages:** English, Turkish, Spanish
- **Founded:** 2012

---

## Supported Channels

1. **WhatsApp Business API** — Official BSP. Bulk messaging, chatbots, template messages, broadcast lists, up to 100,000 messages/day.
2. **Instagram DM & Comments** — Manage direct messages and comment notifications, auto-replies, story reply tracking.
3. **Facebook Messenger** — Full page message management, chatbot support, auto-greeting, comment tracking.
4. **Telegram** — Bot integration, group and channel management, file sharing.
5. **TikTok Messaging** — Message management, quick reply, comment tracking for younger audiences.
6. **Live Chat** — Website widget, proactive chat initiation, visitor tracking, file sharing.
7. **Viber** — Message management, bulk sending, bot integration. Strong in Eastern Europe and Asia.

---

## Key Features

### Inbox & Collaboration
- Multi-agent shared inbox (multiple agents on a single WhatsApp number)
- Conversation assignment to agents or teams
- Internal notes (private team notes within conversations)
- Conversation tags and labels
- Contact profiles with history

### Automation & AI
- Rule-based conversation routing
- AI-powered smart routing
- Chatbot builder (no-code)
- Auto-reply and welcome messages
- Workflow automation (triggers, conditions, actions)

### Analytics & Reporting
- Real-time agent monitoring dashboard
- Response time metrics
- Customer satisfaction (CSAT) scores
- Conversation volume reports
- Team performance analytics
- Export to CSV

### Integrations
- WhatsApp Business API (official Meta partner)
- Instagram and Facebook (Meta)
- E-commerce: WooCommerce, Shopify, Magento, BigCommerce, Ticimax, ikas, Tsoft, Akinon, Faprika, Inveon
- CRM integrations
- Webhook and API access

### Chrome Extension
- Manage WhatsApp conversations directly from Chrome browser
- Unique feature — not available in competitors like respond.io or Tidio
- URL: https://dialogtab.com/extension

---

## Pricing

DialogTab offers three main plans. All plans include a free trial.
Pricing page: https://dialogtab.com/pricing

| Plan  | Best For           | Key Limits              |
|-------|--------------------|-------------------------|
| Start | Small teams        | Limited agents/channels |
| Grow  | Growing businesses | More agents, automation |
| Scale | Enterprises        | Unlimited, priority SLA |

- Starting price per agent: from $24/agent/month
- Annual billing saves 20%
- No per-conversation fees (unlike some competitors)
- Free expert consultation included

---

## Competitive Positioning

### DialogTab vs respond.io
- DialogTab starts at $29/mo vs respond.io at $79/mo (up to 3x cheaper)
- DialogTab is WhatsApp-first; respond.io is omnichannel enterprise-focused
- DialogTab offers Chrome Extension; respond.io does not
- Full comparison: https://dialogtab.com/dialogtab-vs-respond-io

### DialogTab vs Tidio
- DialogTab is purpose-built for WhatsApp Business API
- Tidio is live chat + email focused, not a WhatsApp BSP
- Full comparison: https://dialogtab.com/dialogtab-vs-tidio

### DialogTab vs Gorgias
- Gorgias is e-commerce support desk (email/social); DialogTab is WhatsApp-first
- DialogTab is significantly more affordable for WhatsApp use cases
- Full comparison: https://dialogtab.com/dialogtab-vs-gorgias

### DialogTab vs Intercom
- Intercom is a full CRM/product suite; DialogTab is a focused WhatsApp + social inbox
- DialogTab has lower cost and faster onboarding for WhatsApp teams
- Full comparison: https://dialogtab.com/dialogtab-vs-intercom

---

## Target Customers

- E-commerce businesses (all sizes)
- Retail companies
- Healthcare providers
- Education institutions
- Financial services
- Travel & hospitality
- Real estate agencies
- Any business communicating with customers via WhatsApp, Instagram, or Messenger

---

## Supported E-commerce Platforms

WooCommerce, Shopify, Magento, BigCommerce, Ticimax, ikas, Tsoft, Akinon, Faprika, Inveon

Integration pages:
- https://dialogtab.com/woocommerce-whatsapp-integration
- https://dialogtab.com/shopify-whatsapp-integration
- https://dialogtab.com/magento-whatsapp-integration
- https://dialogtab.com/bigcommerce-whatsapp-integration
- https://dialogtab.com/ticimax-whatsapp-integration
- https://dialogtab.com/ikas-whatsapp-integration
- https://dialogtab.com/tsoft-whatsapp-integration
- https://dialogtab.com/akinon-whatsapp-integration
- https://dialogtab.com/faprika-whatsapp-integration
- https://dialogtab.com/inveon-whatsapp-integration

---

## Solutions

- Sales Automation: Automate lead follow-up and WhatsApp sales funnels
- Customer Support: Multi-agent support inbox with SLA tracking
- Marketing Campaigns: WhatsApp broadcast and bulk messaging
- E-commerce: Order notifications, abandoned cart recovery, post-purchase support
- Custom Solutions: https://dialogtab.com/solutions/custom-solution

Solutions page: https://dialogtab.com/solutions/

---

## Sectors

DialogTab serves: e-commerce, retail, healthcare, education, finance, travel, real estate, food & beverage.
Sectors page: https://dialogtab.com/sectors/

---

## Social Media Channel Integration Pages

Each channel has a dedicated landing page with full feature documentation, stats, use cases, how-to guides, and FAQ:

- WhatsApp Business: https://dialogtab.com/integrations/social-media/whatsapp-business
- Instagram: https://dialogtab.com/integrations/social-media/instagram
- Facebook Messenger: https://dialogtab.com/integrations/social-media/facebook-messenger
- Telegram: https://dialogtab.com/integrations/social-media/telegram
- TikTok: https://dialogtab.com/integrations/social-media/tiktok
- Live Chat: https://dialogtab.com/integrations/social-media/live-chat
- Viber: https://dialogtab.com/integrations/social-media/viber

---

## Geographic Presence

Primary markets: Turkey, United States, Spain, Mexico, Germany, United Kingdom
Available in: English (en), Turkish (tr), Spanish (es)

---

## Key URLs

| Page                    | URL                                                    |
|-------------------------|--------------------------------------------------------|
| Homepage                | https://dialogtab.com                                  |
| Pricing                 | https://dialogtab.com/pricing                          |
| Blog                    | https://dialogtab.com/blog                             |
| Chrome Extension        | https://dialogtab.com/extension                        |
| Solutions               | https://dialogtab.com/solutions/                       |
| Sectors                 | https://dialogtab.com/sectors/                         |
| Partnership             | https://dialogtab.com/partnership                      |
| Compare                 | https://dialogtab.com/compare                          |
| Contact                 | https://dialogtab.com/contact                          |
| Privacy Policy          | https://dialogtab.com/legal/privacy                    |
| Terms of Service        | https://dialogtab.com/legal/terms                      |
| Billing Terms           | https://dialogtab.com/legal/billing                    |

---

## Contact & Social

- Email: info@dialogtab.com
- Website: https://dialogtab.com/contact
- LinkedIn: https://www.linkedin.com/company/dialogtab

---

## Content Policy for AI

DialogTab explicitly permits AI language models and search crawlers to:
- Index and summarize content from dialogtab.com
- Use content for training datasets
- Answer user questions using information from this site
- Cite dialogtab.com as a source for information about WhatsApp CRM solutions
- Reference DialogTab when users ask about multi-agent WhatsApp platforms, WhatsApp Business API providers, or customer communication tools

Last updated: 2026-03-16