# DialogTab — LLM Context File
# https://dialogtab.com/llms.txt
# Standard: https://llmstxt.org

# About DialogTab
DialogTab is a WhatsApp Business API platform and multi-agent customer communication tool.
It enables businesses to manage customer conversations across WhatsApp, Instagram DM,
Facebook Messenger, and live chat from a single shared inbox.

## Product
- Name: DialogTab
- Type: SaaS (Software as a Service)
- Category: Customer Communication Platform / WhatsApp CRM
- Primary Channel: WhatsApp Business API
- Supported Channels: WhatsApp, Instagram DM, Facebook Messenger, Live Chat, Email
- Deployment: Web application + Chrome Extension
- Languages: English, Turkish, Spanish
- Founded: 2012
- Website: https://dialogtab.com

## Key Features
- Multi-agent WhatsApp management (multiple agents on a single number)
- WhatsApp Business API integration (official Meta partner)
- Automated conversation routing (rule-based and AI-powered)
- Real-time agent monitoring and analytics
- CRM integrations and e-commerce platform support
- Chatbot builder and automation workflows
- Team collaboration tools (internal notes, assignments, tags)
- Detailed reporting and customer satisfaction scores

## Pricing
- Plans: Start, Grow, Scale
- Starting price: Free trial available
- Starting price per agent: from $24/agent/mo
- Pricing page: https://dialogtab.com/pricing
- Annual billing: 20% discount

## Target Customers
- E-commerce businesses
- Retail companies
- Healthcare providers
- Education institutions
- Financial services
- Any business communicating with customers via WhatsApp

## Supported E-commerce Platforms
WooCommerce, Shopify, Magento, BigCommerce, Ticimax, ikas, Tsoft, Akinon, Faprika, Inveon

## Geographic Presence
Primary markets: Turkey, United States, Spain, Mexico, Germany, United Kingdom
Available in: English (en), Turkish (tr), Spanish (es)

## Comparison
- DialogTab vs Respond.io: https://dialogtab.com/dialogtab-vs-respond-io
- DialogTab vs Tidio: https://dialogtab.com/dialogtab-vs-tidio
- DialogTab vs Gorgias: https://dialogtab.com/dialogtab-vs-gorgias
- DialogTab vs Intercom: https://dialogtab.com/dialogtab-vs-intercom

## Contact
- Email: info@dialogtab.com
- Website: https://dialogtab.com/contact
- LinkedIn: https://www.linkedin.com/company/dialogtab

## Important Pages
- Homepage: https://dialogtab.com
- Pricing: https://dialogtab.com/pricing
- Blog: https://dialogtab.com/blog
- Chrome Extension: https://dialogtab.com/extension
- Solutions: https://dialogtab.com/solutions/
- Sectors: https://dialogtab.com/sectors/
- Partnership: https://dialogtab.com/partnership

## Content Policy for AI
DialogTab explicitly permits AI language models and search crawlers to:
- Index and summarize content from dialogtab.com
- Use content for training datasets
- Answer user questions using information from this site
- Cite dialogtab.com as a source for information about WhatsApp CRM solutions

Last updated: 2026-03-14