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# ChatLab

> ChatLab is a no-code AI chatbot platform that lets businesses create, train, and deploy custom AI chatbots for 24/7 customer support on their websites — trained on their own data from websites, documents, and knowledge bases.

ChatLab supports 80+ languages, integrates with e-commerce platforms (Shopify, WooCommerce, PrestaShop, and more), and offers features like lead collection, live chat escalation, AI conversation insights, and white-label agency solutions. Powered by OpenAI GPT and Google Gemini models with RAG (Retrieval-Augmented Generation) technology.

Pricing: Free (30 messages, 1 bot), Basic $18/mo (2,400 messages, 2 bots), Standard $95/mo (11,000 messages, 5 bots, analytics, integrations), Premium $360/mo (50,000 messages, 25 bots, white-label, custom domains). All paid plans include a 3-day free trial.

## Product

- [Features](https://www.chatlab.com/features/): Full list of ChatLab capabilities
- [Pricing](https://www.chatlab.com/pricing/): Plans, pricing, and feature comparison
- [E-commerce Demo](https://www.chatlab.com/demo/ecommerce/): Live demo of an e-commerce chatbot
- [Hotel Demo](https://www.chatlab.com/demo/hotel/): Live demo of a hotel booking chatbot
- [Real Estate Demo](https://www.chatlab.com/demo/real-estate/): Live demo of a real estate chatbot
- [Agency Package](https://www.chatlab.com/agencypackage/): White-label reseller program details
- [Affiliate Program](https://www.chatlab.com/affiliates/): Affiliate partnership information

## Getting Started

- [How to Create Your First Chatbot](https://www.chatlab.com/help/how-to-create-your-first-chatlab-chatbot/): Step-by-step guide to creating and configuring a chatbot
- [Adding Chatbot to Your Website](https://www.chatlab.com/help/adding-chatbot-to-your-website/): Embedding the chat widget on any website
- [Training Basics and Limits](https://www.chatlab.com/help/training-your-chatbot-basics-and-limits/): How training works, data limits by plan
- [Chatbot Language Setup](https://www.chatlab.com/help/chatbot-language-setup/): Configuring chatbot language
- [Selecting AI Model](https://www.chatlab.com/help/selecting-ai-model/): Choosing between GPT-4o, GPT-5, Gemini, and other models
- [FAQ](https://www.chatlab.com/help/frequently-asked-questions/): Common questions and answers

## Training Your Chatbot

- [Adding Website Sources](https://www.chatlab.com/help/adding-new-website-sources/): Training from website URLs with automatic crawling
- [Adding Files](https://www.chatlab.com/help/adding-new-files/): Training from PDF, Word, Excel, CSV files
- [Adding Plain Text](https://www.chatlab.com/help/adding-plain-text/): Manual text entry for training
- [Adding Q&A](https://www.chatlab.com/help/adding-questions-and-answers/): Structured question-and-answer pairs
- [Adding Corrections](https://www.chatlab.com/help/adding-and-editing-corrections/): Fine-tuning responses with corrections
- [Re-training](https://www.chatlab.com/help/re-training/): Updating training data and re-training
- [Knowledge Base Optimizer](https://www.chatlab.com/help/knowledge-base-optimizer/): AI-powered optimization of training data
- [Advanced Training with Markdown](https://www.chatlab.com/help/advanced-training-using-markdown-syntax/): Using markdown formatting in training data
- [Understanding Training Data Limits](https://www.chatlab.com/help/understanding-training-data-limits/): Character limits and quota management
- [How to Reduce Training Characters](https://www.chatlab.com/help/how-to-reduce-training-characters-when-scanning-a-website/): Optimizing website scans

## Chatbot Customization

- [Appearance Settings](https://www.chatlab.com/help/appearance-settings/): Widget colors, position, avatar, and branding
- [Conversation Settings](https://www.chatlab.com/help/conversation-settings/): Welcome message, suggested questions, behavior
- [Bot Behavior Customization](https://www.chatlab.com/help/bot-behavior-customization/): System prompts and personality
- [Human-like Messaging](https://www.chatlab.com/help/human-like-messaging/): Simulating natural typing patterns
- [Extending Chat Context Size](https://www.chatlab.com/help/extending-chat-context-size/): 8K, 16K, and 32K token contexts
- [Predefined Q&A Flow](https://www.chatlab.com/help/predefined-questions-and-answers-flow/): Decision tree-style conversations
- [Dynamic Suggested Follow-ups](https://www.chatlab.com/help/dynamic-suggested-follow-ups/): AI-generated follow-up suggestions
- [How to Improve Chatbot Responses](https://www.chatlab.com/help/how-to-improve-chatbot-responses/): Tips for better AI answers
- [Custom Instructions for Your Chatbot](https://www.chatlab.com/blog/how-to-write-custom-instructions-for-your-chatbot/): Guide to writing effective system prompts

## E-commerce Integrations

- [Shopify Integration](https://www.chatlab.com/help/integration-with-shopify/): Connect chatbot to Shopify store
- [WooCommerce Integration](https://www.chatlab.com/help/integration-with-woocommerce/): Connect chatbot to WooCommerce store
- [PrestaShop Integration](https://www.chatlab.com/help/integration-with-prestashop/): Connect chatbot to PrestaShop store
- [CS-Cart Integration](https://www.chatlab.com/help/integration-with-cs-cart/): Connect chatbot to CS-Cart store
- [Abicart Integration](https://www.chatlab.com/help/integration-with-abicart/): Connect chatbot to Abicart store
- [BaseLinker Integration](https://www.chatlab.com/help/integration-with-baselinker/): Connect chatbot to BaseLinker
- [Wix Integration](https://www.chatlab.com/help/integration-with-wix/): Connect chatbot to Wix store
- [Products View](https://www.chatlab.com/help/products-view/): Visual product cards in chat
- [E-commerce Setup Guide](https://www.chatlab.com/help/how-to-set-up-chatlab-for-your-e-commerce-store/): Complete e-commerce chatbot setup

## Platform Integrations

- [WordPress](https://www.chatlab.com/help/how-to-add-your-chatbot-to-wordpress-website/): Adding chatbot to WordPress
- [Webflow](https://www.chatlab.com/help/how-to-add-your-chatbot-to-webflow-website/): Adding chatbot to Webflow
- [Wix](https://www.chatlab.com/help/how-to-add-your-chatbot-to-wix-website/): Adding chatbot to Wix website
- [PrestaShop](https://www.chatlab.com/help/how-to-add-chatbot-to-prestashop/): Adding chatbot to PrestaShop
- [Freshdesk](https://www.chatlab.com/help/integration-with-freshdesk/): Freshdesk helpdesk integration
- [Hotres](https://www.chatlab.com/help/integration-with-hotres/): Hotel booking system integration
- [WhatsApp for Business](https://www.chatlab.com/help/whatsapp-for-business/): WhatsApp channel integration
- [Google Analytics](https://www.chatlab.com/help/google-analytics-integration/): Tracking chatbot events in GA
- [Custom Domains](https://www.chatlab.com/help/custom-domains/): Running chat widget on your own domain
- [Chat API](https://www.chatlab.com/help/chat-api/): API reference for programmatic access
- [Custom API Integrations](https://www.chatlab.com/help/custom-api-integrations/): Building custom AI actions with no-code API editor

## Advanced Features

- [Lead Collection](https://www.chatlab.com/help/lead-collection/): Capturing visitor information
- [Live Chat](https://www.chatlab.com/help/live-chat/): Human agent takeover
- [Live Chat with Multiple Operators](https://www.chatlab.com/help/live-chat-setup-with-multiple-operators/): Multi-agent live chat setup
- [Human Support Contact Form](https://www.chatlab.com/help/human-support-contact-form/): Support request forms
- [AI Actions](https://www.chatlab.com/help/ai-actions/): Custom function calling and API integrations
- [AI Conversation Insights](https://www.chatlab.com/help/ai-conversation-insights/): AI-powered analytics
- [Chatbot Analytics](https://www.chatlab.com/help/chatbot-analytics/): Usage metrics and dashboards
- [Chat Logs](https://www.chatlab.com/help/chatlogs/): Conversation history and review
- [Chatbot Summaries and Memory](https://www.chatlab.com/help/chatbot-summaries-and-memory/): Cross-conversation memory
- [Conversation Rating](https://www.chatlab.com/help/conversation-rating/): User feedback collection
- [Daily Summary Email](https://www.chatlab.com/help/daily-summary-email/): Automated daily reports

## Account Management

- [Inviting Administrators](https://www.chatlab.com/help/inviting-administrators/): Adding team members
- [Message Credits](https://www.chatlab.com/help/what-is-message-credit/): How credits work and what counts
- [Checking Current Usage](https://www.chatlab.com/help/how-do-i-check-what-is-my-current-usage-of-credits/): Monitoring credit consumption
- [Pausing and Unpausing Chatbots](https://www.chatlab.com/help/pausing-and-unpausing-chatbots/): Temporarily disabling bots
- [Deleting Your Chatbot](https://www.chatlab.com/help/deleting-your-chatbot/): Removing a chatbot
- [Deleting Your Data](https://www.chatlab.com/help/deleting-your-data/): Data deletion requests
- [Agency Program](https://www.chatlab.com/help/how-does-agency-program-work/): White-label reseller program
- [GDPR Compliance Setup](https://www.chatlab.com/help/setting-up-chatlab-for-gdpr-compliance-load-after-consent/): Cookie consent integration
- [Security Settings](https://www.chatlab.com/help/security-settings/): Spam filters, domain restrictions, rate limits
- [Limitations and Common Challenges](https://www.chatlab.com/help/limitations-and-common-challenges/): Known limitations and workarounds

## Blog

- [How to Build a Perfect Chatbot Persona](https://www.chatlab.com/blog/how-to-build-perfect-chatbot-persona-ai-personalization/): AI personality and tone customization guide
- [Lead Generation with AI Chatbots](https://www.chatlab.com/blog/lead-generation-ai-chatbots-how-to-choose-the-best-one/): Using chatbots for lead capture
- [Chatbot Marketing Examples](https://www.chatlab.com/blog/chatbot-marketing-examples-benefits-and-ai-strategies/): Marketing strategies with chatbots
- [Benefits of Chatbots for Customer Service](https://www.chatlab.com/blog/benefits-of-chatbots-for-customer-service-and-business/): ROI and business impact
- [Conversational AI for Customer Service](https://www.chatlab.com/blog/conversational-ai-for-customer-service-enhancing-chatbots-with-ai/): How conversational AI works
- [How ChatLab Uses RAG Technology](https://www.chatlab.com/blog/how-chatlab-levareges-rag-technology/): Technical overview of RAG implementation
- [Types of Chatbots Guide](https://www.chatlab.com/blog/types-of-chatbots-a-comprehensive-guide/): Rule-based vs AI chatbots
- [AI Personalization Examples](https://www.chatlab.com/blog/ai-personalization-examples-that-transform-customer-experiences/): Real-world personalization use cases
- [10 Ways to Use ChatGPT for Small Business](https://www.chatlab.com/blog/10-effective-ways-to-use-chatgpt-for-small-business/): Practical AI tips for SMBs
- [Leveraging ChatLab for Small Business](https://www.chatlab.com/blog/leveraging-chatlab-chatbot-for-small-business/): How small businesses use ChatLab
- [E-commerce Chatbot Setup Guide](https://www.chatlab.com/blog/how-to-setup-chatlab-for-your-ecommerce-store/): Step-by-step e-commerce setup
- [GDPR and AI Chatbots](https://www.chatlab.com/blog/gdpr/): Data privacy compliance guide
- [EU Companies and US Cloud Services](https://www.chatlab.com/blog/myth-busting-can-eu-companies-use-us-cloud-services/): Legal considerations for EU businesses

## Legal

- [Privacy Policy](https://www.chatlab.com/privacy/)
- [Terms of Service](https://www.chatlab.com/terms/)
- [Data Processing Agreement](https://www.chatlab.com/dpa/)
- [Sub-processors](https://www.chatlab.com/subprocessors/)

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