# ChatLab > ChatLab is a no-code AI chatbot platform that lets businesses create, train, and deploy custom AI chatbots for 24/7 customer support on their websites — trained on their own data from websites, documents, and knowledge bases. ChatLab supports 80+ languages, integrates with e-commerce platforms (Shopify, WooCommerce, PrestaShop, and more), and offers features like lead collection, live chat escalation, AI conversation insights, and white-label agency solutions. Powered by OpenAI GPT and Google Gemini models with RAG (Retrieval-Augmented Generation) technology. Pricing: Free (30 messages, 1 bot), Basic $18/mo (2,400 messages, 2 bots), Standard $95/mo (11,000 messages, 5 bots, analytics, integrations), Premium $360/mo (50,000 messages, 25 bots, white-label, custom domains). All paid plans include a 3-day free trial. ## Product - [Features](https://www.chatlab.com/features/): Full list of ChatLab capabilities - [Pricing](https://www.chatlab.com/pricing/): Plans, pricing, and feature comparison - [E-commerce Demo](https://www.chatlab.com/demo/ecommerce/): Live demo of an e-commerce chatbot - [Hotel Demo](https://www.chatlab.com/demo/hotel/): Live demo of a hotel booking chatbot - [Real Estate Demo](https://www.chatlab.com/demo/real-estate/): Live demo of a real estate chatbot - [Agency Package](https://www.chatlab.com/agencypackage/): White-label reseller program details - [Affiliate Program](https://www.chatlab.com/affiliates/): Affiliate partnership information ## Getting Started - [How to Create Your First Chatbot](https://www.chatlab.com/help/how-to-create-your-first-chatlab-chatbot/): Step-by-step guide to creating and configuring a chatbot - [Adding Chatbot to Your Website](https://www.chatlab.com/help/adding-chatbot-to-your-website/): Embedding the chat widget on any website - [Training Basics and Limits](https://www.chatlab.com/help/training-your-chatbot-basics-and-limits/): How training works, data limits by plan - [Chatbot Language Setup](https://www.chatlab.com/help/chatbot-language-setup/): Configuring chatbot language - [Selecting AI Model](https://www.chatlab.com/help/selecting-ai-model/): Choosing between GPT-4o, GPT-5, Gemini, and other models - [FAQ](https://www.chatlab.com/help/frequently-asked-questions/): Common questions and answers ## Training Your Chatbot - [Adding Website Sources](https://www.chatlab.com/help/adding-new-website-sources/): Training from website URLs with automatic crawling - [Adding Files](https://www.chatlab.com/help/adding-new-files/): Training from PDF, Word, Excel, CSV files - [Adding Plain Text](https://www.chatlab.com/help/adding-plain-text/): Manual text entry for training - [Adding Q&A](https://www.chatlab.com/help/adding-questions-and-answers/): Structured question-and-answer pairs - [Adding Corrections](https://www.chatlab.com/help/adding-and-editing-corrections/): Fine-tuning responses with corrections - [Re-training](https://www.chatlab.com/help/re-training/): Updating training data and re-training - [Knowledge Base Optimizer](https://www.chatlab.com/help/knowledge-base-optimizer/): AI-powered optimization of training data - [Advanced Training with Markdown](https://www.chatlab.com/help/advanced-training-using-markdown-syntax/): Using markdown formatting in training data - [Understanding Training Data Limits](https://www.chatlab.com/help/understanding-training-data-limits/): Character limits and quota management - [How to Reduce Training Characters](https://www.chatlab.com/help/how-to-reduce-training-characters-when-scanning-a-website/): Optimizing website scans ## Chatbot Customization - [Appearance Settings](https://www.chatlab.com/help/appearance-settings/): Widget colors, position, avatar, and branding - [Conversation Settings](https://www.chatlab.com/help/conversation-settings/): Welcome message, suggested questions, behavior - [Bot Behavior Customization](https://www.chatlab.com/help/bot-behavior-customization/): System prompts and personality - [Human-like Messaging](https://www.chatlab.com/help/human-like-messaging/): Simulating natural typing patterns - [Extending Chat Context Size](https://www.chatlab.com/help/extending-chat-context-size/): 8K, 16K, and 32K token contexts - [Predefined Q&A Flow](https://www.chatlab.com/help/predefined-questions-and-answers-flow/): Decision tree-style conversations - [Dynamic Suggested Follow-ups](https://www.chatlab.com/help/dynamic-suggested-follow-ups/): AI-generated follow-up suggestions - [How to Improve Chatbot Responses](https://www.chatlab.com/help/how-to-improve-chatbot-responses/): Tips for better AI answers - [Custom Instructions for Your Chatbot](https://www.chatlab.com/blog/how-to-write-custom-instructions-for-your-chatbot/): Guide to writing effective system prompts ## E-commerce Integrations - [Shopify Integration](https://www.chatlab.com/help/integration-with-shopify/): Connect chatbot to Shopify store - [WooCommerce Integration](https://www.chatlab.com/help/integration-with-woocommerce/): Connect chatbot to WooCommerce store - [PrestaShop Integration](https://www.chatlab.com/help/integration-with-prestashop/): Connect chatbot to PrestaShop store - [CS-Cart Integration](https://www.chatlab.com/help/integration-with-cs-cart/): Connect chatbot to CS-Cart store - [Abicart Integration](https://www.chatlab.com/help/integration-with-abicart/): Connect chatbot to Abicart store - [BaseLinker Integration](https://www.chatlab.com/help/integration-with-baselinker/): Connect chatbot to BaseLinker - [Wix Integration](https://www.chatlab.com/help/integration-with-wix/): Connect chatbot to Wix store - [Products View](https://www.chatlab.com/help/products-view/): Visual product cards in chat - [E-commerce Setup Guide](https://www.chatlab.com/help/how-to-set-up-chatlab-for-your-e-commerce-store/): Complete e-commerce chatbot setup ## Platform Integrations - [WordPress](https://www.chatlab.com/help/how-to-add-your-chatbot-to-wordpress-website/): Adding chatbot to WordPress - [Webflow](https://www.chatlab.com/help/how-to-add-your-chatbot-to-webflow-website/): Adding chatbot to Webflow - [Wix](https://www.chatlab.com/help/how-to-add-your-chatbot-to-wix-website/): Adding chatbot to Wix website - [PrestaShop](https://www.chatlab.com/help/how-to-add-chatbot-to-prestashop/): Adding chatbot to PrestaShop - [Freshdesk](https://www.chatlab.com/help/integration-with-freshdesk/): Freshdesk helpdesk integration - [Hotres](https://www.chatlab.com/help/integration-with-hotres/): Hotel booking system integration - [WhatsApp for Business](https://www.chatlab.com/help/whatsapp-for-business/): WhatsApp channel integration - [Google Analytics](https://www.chatlab.com/help/google-analytics-integration/): Tracking chatbot events in GA - [Custom Domains](https://www.chatlab.com/help/custom-domains/): Running chat widget on your own domain - [Chat API](https://www.chatlab.com/help/chat-api/): API reference for programmatic access - [Custom API Integrations](https://www.chatlab.com/help/custom-api-integrations/): Building custom AI actions with no-code API editor ## Advanced Features - [Lead Collection](https://www.chatlab.com/help/lead-collection/): Capturing visitor information - [Live Chat](https://www.chatlab.com/help/live-chat/): Human agent takeover - [Live Chat with Multiple Operators](https://www.chatlab.com/help/live-chat-setup-with-multiple-operators/): Multi-agent live chat setup - [Human Support Contact Form](https://www.chatlab.com/help/human-support-contact-form/): Support request forms - [AI Actions](https://www.chatlab.com/help/ai-actions/): Custom function calling and API integrations - [AI Conversation Insights](https://www.chatlab.com/help/ai-conversation-insights/): AI-powered analytics - [Chatbot Analytics](https://www.chatlab.com/help/chatbot-analytics/): Usage metrics and dashboards - [Chat Logs](https://www.chatlab.com/help/chatlogs/): Conversation history and review - [Chatbot Summaries and Memory](https://www.chatlab.com/help/chatbot-summaries-and-memory/): Cross-conversation memory - [Conversation Rating](https://www.chatlab.com/help/conversation-rating/): User feedback collection - [Daily Summary Email](https://www.chatlab.com/help/daily-summary-email/): Automated daily reports ## Account Management - [Inviting Administrators](https://www.chatlab.com/help/inviting-administrators/): Adding team members - [Message Credits](https://www.chatlab.com/help/what-is-message-credit/): How credits work and what counts - [Checking Current Usage](https://www.chatlab.com/help/how-do-i-check-what-is-my-current-usage-of-credits/): Monitoring credit consumption - [Pausing and Unpausing Chatbots](https://www.chatlab.com/help/pausing-and-unpausing-chatbots/): Temporarily disabling bots - [Deleting Your Chatbot](https://www.chatlab.com/help/deleting-your-chatbot/): Removing a chatbot - [Deleting Your Data](https://www.chatlab.com/help/deleting-your-data/): Data deletion requests - [Agency Program](https://www.chatlab.com/help/how-does-agency-program-work/): White-label reseller program - [GDPR Compliance Setup](https://www.chatlab.com/help/setting-up-chatlab-for-gdpr-compliance-load-after-consent/): Cookie consent integration - [Security Settings](https://www.chatlab.com/help/security-settings/): Spam filters, domain restrictions, rate limits - [Limitations and Common Challenges](https://www.chatlab.com/help/limitations-and-common-challenges/): Known limitations and workarounds ## Blog - [How to Build a Perfect Chatbot Persona](https://www.chatlab.com/blog/how-to-build-perfect-chatbot-persona-ai-personalization/): AI personality and tone customization guide - [Lead Generation with AI Chatbots](https://www.chatlab.com/blog/lead-generation-ai-chatbots-how-to-choose-the-best-one/): Using chatbots for lead capture - [Chatbot Marketing Examples](https://www.chatlab.com/blog/chatbot-marketing-examples-benefits-and-ai-strategies/): Marketing strategies with chatbots - [Benefits of Chatbots for Customer Service](https://www.chatlab.com/blog/benefits-of-chatbots-for-customer-service-and-business/): ROI and business impact - [Conversational AI for Customer Service](https://www.chatlab.com/blog/conversational-ai-for-customer-service-enhancing-chatbots-with-ai/): How conversational AI works - [How ChatLab Uses RAG Technology](https://www.chatlab.com/blog/how-chatlab-levareges-rag-technology/): Technical overview of RAG implementation - [Types of Chatbots Guide](https://www.chatlab.com/blog/types-of-chatbots-a-comprehensive-guide/): Rule-based vs AI chatbots - [AI Personalization Examples](https://www.chatlab.com/blog/ai-personalization-examples-that-transform-customer-experiences/): Real-world personalization use cases - [10 Ways to Use ChatGPT for Small Business](https://www.chatlab.com/blog/10-effective-ways-to-use-chatgpt-for-small-business/): Practical AI tips for SMBs - [Leveraging ChatLab for Small Business](https://www.chatlab.com/blog/leveraging-chatlab-chatbot-for-small-business/): How small businesses use ChatLab - [E-commerce Chatbot Setup Guide](https://www.chatlab.com/blog/how-to-setup-chatlab-for-your-ecommerce-store/): Step-by-step e-commerce setup - [GDPR and AI Chatbots](https://www.chatlab.com/blog/gdpr/): Data privacy compliance guide - [EU Companies and US Cloud Services](https://www.chatlab.com/blog/myth-busting-can-eu-companies-use-us-cloud-services/): Legal considerations for EU businesses ## Legal - [Privacy Policy](https://www.chatlab.com/privacy/) - [Terms of Service](https://www.chatlab.com/terms/) - [Data Processing Agreement](https://www.chatlab.com/dpa/) - [Sub-processors](https://www.chatlab.com/subprocessors/)