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# Waffo > Waffo is a global Merchant of Record (MoR) and payment platform purpose-built for SaaS, AI, and digital businesses. As your Merchant of Record, Waffo takes on full legal responsibility for processing payments, handling tax compliance across jurisdictions, managing chargebacks, and ensuring regulatory compliance — so businesses can focus on building products instead of payments infrastructure. Waffo was founded in 2023 and is headquartered in Hong Kong (Wan Chai), with offices in Tokyo (Minami-Aoyama) and Singapore (opening soon). The founding team comes from Ant Group, ByteDance, AliExpress, PayPal, Visa, GCash, DANA, WorldFirst, Lazada, TouchGo, Paytm, ICBC, TrueMoney, ZaloPay, and Singtel. Waffo has raised $30M in total funding, including a $15M+ Series A from Illuminate Financial and Gaorong Capital, plus a strategic investment from HSBC. ## What Waffo Does Waffo operates in two modes: **PSP Mode** (maximum control, lowest fees — the business handles its own compliance) and **MoR Mode** (zero liability — Waffo resells the product and assumes all legal, tax, and payment risk). This dual-mode approach lets businesses choose the right tradeoff between cost and operational burden. Coverage: 162 countries, 480+ payment methods, 135 currencies, 70+ localized checkout experiences, with 99.87% payment success rate and 99.999% uptime. ## Docs ### Core Products - [Merchant of Record](https://waffo.com/products/mor-compliance): Waffo acts as the legal seller of record across 162 countries, handling global tax calculation (VAT, GST, sales tax), automatic remittance, chargeback disputes, refund management, and fraud liability. Includes real-time tax calculation, net revenue dashboards, localized checkout, smart dunning for failed payments, and card update flows. - [Checkout](https://waffo.com/products/checkout): High-converting, fully customizable checkout supporting 480+ payment methods across 162 countries. Features a pixel-perfect visual editor, address auto-complete, real-time card validation, 1-click payments, smart localization (auto-detects location, language, currency, and region-specific payment methods). Available as hosted page or embedded integration via single API. - [Subscription Billing](https://waffo.com/subscription): Recurring revenue management supporting flat-rate, usage-based, and hybrid pricing models. Includes upgrade/downgrade capabilities, smart retry logic, automatic card updates, and dunning management. - [Invoicing](https://waffo.com/products/invoicing): Automated professional invoicing with global payment collection and follow-up automation. - [Instant Payments](https://waffo.com/products/instant-payments): Real-time payment processing with support for local payment methods including credit/debit cards, e-wallets (GrabPay, GCash, OVO, DANA), bank transfers, QR payments, and Buy Now Pay Later options. - [Fraud Protection](https://waffo.com/products/fraud-protection): ML-based fraud detection with adaptive pattern recognition, automated chargeback dispute handling, and detailed failure reporting. No separate integration required. - [Success Rate Optimization](https://waffo.com/products/success-optimization): Intelligent routing that automatically selects the best payment processor per transaction based on card type, region, and historical success data. Includes smart retry logic, automatic card updates, and actionable analytics. ### Industry Solutions - [AI & SaaS](https://waffo.com/solutions/ai-saas): Solves four key pain points for AI/SaaS founders: compliance burden (global tax and KYB complexity), customer acquisition (poor initial subscription conversion and lack of local pricing), payment provider limitations (low success rates, hidden fees, slow support), and retention challenges (churn from failed renewals). Provides MoR to eliminate compliance, subscription management with flexible billing, fraud protection, and localized high-converting checkout. - [Gaming](https://waffo.com/solutions/gaming): Addresses player drop-off from unsupported local wallets, operational complexity of fragmented regional integrations, and gaming-specific fraud (friendly fraud, card testing during peak traffic). Provides 480+ local payment methods via single integration, stable checkout infrastructure for launch events and traffic spikes, and game-aware fraud controls. - [Online Apps](https://waffo.com/solutions/online-app): Checkout optimization, renewal protection, and chargeback management for online applications. ### Company - [About Waffo](https://waffo.com/about): Company mission, team backgrounds, office locations, and key statistics - [Pricing](https://waffo.com/pricing): Standard plan at 4.5% + $0.5 per transaction (MoR model, limited offer; regular 5% + $0.5). No setup fees, no monthly charges, no hidden add-ons. Custom pricing available with interchange plus, volume discounts, multi-product discounts, and country-specific rates. Includes global access (162 countries, 135 currencies), fraud protection, checkout tools, revenue optimization, 24/7 support, PCI compliance, and global licenses. - [Blog](https://waffo.com/blog): Industry insights on payment infrastructure, regional market reports (Vietnam, Thailand, Indonesia, Philippines, Malaysia, Brazil, Colombia, Ecuador, Peru, Mexico, Hong Kong, Japan, Taiwan), tax compliance guides, gaming monetization strategies, and company announcements - [Contact](https://waffo.com/contact-us): Reach the Waffo team at support@waffo.com ### Blog Articles #### Company News & Partnerships - [Waffo Secures $30M Funding for Global Payment Infrastructure](https://waffo.com/blog/waffo-secures-30m-funding-global-payment-infrastructure) - [HSBC Invests in Waffo](https://waffo.com/blog/hsbc-invests-in-waffo) - [Waffo Partners with LianLian Global Payment Infrastructure](https://waffo.com/blog/waffo-partners-lianlian-global-payment-infrastructure) - [Waffo Partners with Vidu AI to Monetize Video Content](https://waffo.com/blog/waffo-partners-vidu-ai-monetize-video-content) - [Waffo Partners MLBB M6 World Championship Esports Payment](https://waffo.com/blog/waffo-partners-mlbb-m6-world-championship-esports-payment) - [Waffo & ZaloPay BlueFocus Media Partnership Vietnam Marketing](https://waffo.com/blog/waffo-zalopay-bluefocus-media-partnership-vietnam-marketing) - [GCash IPO Philippines Fintech Waffo Payment Partnership](https://waffo.com/blog/gcash-ipo-philippines-fintech-waffo-payment-partnership) #### Events & Industry - [Waffo at Money 20/20 Asia 2025 Bangkok Fintech](https://waffo.com/blog/waffo-money-20-20-asia-2025-bangkok-fintech) - [Waffo at Hong Kong Fintech Week 2025 AI Monetization](https://waffo.com/blog/waffo-hong-kong-fintech-week-2025-ai-monetization) - [Waffo at Singapore Fintech Festival 2025](https://waffo.com/blog/waffo-singapore-fintech-festival-2025-global-payment-solutions) - [Waffo at Dubai Fintech Summit 2025 MEN Expansion](https://waffo.com/blog/waffo-dubai-fintech-summit-2025-men-expansion) - [Waffo at ChinaJoy 2025 Game Payment Solutions](https://waffo.com/blog/waffo-chinajoy-2025-game-payment-solutions) - [Waffo HSBC Growth in Action Forum Digital Commerce](https://waffo.com/blog/waffo-hsbc-growth-in-action-forum-digital-commerce) - [Waffo InvestHK Japan Fintech Delegation 2025](https://waffo.com/blog/waffo-investhk-japan-fintech-delegation-2025) - [Waffo Asian Financial Forum 2025 Hong Kong Fintech](https://waffo.com/blog/waffo-asian-financial-forum-2025-hong-kong-fintech) - [Waffo Chuhaiqu AI Subscription Compliance](https://waffo.com/blog/waffo-chuhaiqu-ai-subscription-compliance) #### AI & SaaS Monetization - [Waffo Decodes AI Monetization Strategies](https://waffo.com/blog/waffo-decodes-ai-monetization-strategies) - [Waffo Global Payment Infrastructure for AI Startups](https://waffo.com/blog/waffo-global-payment-infrastructure-ai-startups) - [AI Product Market Fit Collapse Assessment](https://waffo.com/blog/ai-product-market-fit-collapse-assessment) - [Apple Tax Bypass: Spotify Patreon Epic Payment Strategy](https://waffo.com/blog/apple-tax-bypass-spotify-patreon-epic-payment-strategy) - [Apple EU DMA Fine Payment Ecosystem Restructuring](https://waffo.com/blog/apple-eu-dma-fine-payment-ecosystem-restructuring) - [EU DMA Japan Regulation Apple Fine Game Industry Impact](https://waffo.com/blog/eu-dma-japan-regulation-apple-fine-game-industry-impact) #### Gaming Industry - [Waffo Mobile Gaming DTC Web Shop Monetization](https://waffo.com/blog/waffo-mobile-gaming-dtc-web-shop-monetization) - [Black Myth Wukong AI Game Industry Payment Infrastructure](https://waffo.com/blog/black-myth-wukong-ai-game-industry-payment-infrastructure) - [Game Expansion Southeast Asia Market Analysis 2024](https://waffo.com/blog/game-expansion-southeast-asia-market-analysis-2024) #### Payment Market Reports - [Vietnam Payment Market Digital Economy Report](https://waffo.com/blog/vietnam-payment-market-digital-economy-report) - [Thailand Payment Market Ecommerce Trends Report](https://waffo.com/blog/thailand-payment-market-ecommerce-trends-report) - [Indonesia Payment Market Ecommerce Trends Report](https://waffo.com/blog/indonesia-payment-market-ecommerce-trends-report) - [Philippines Payment Market Ecommerce Trends Report](https://waffo.com/blog/philippines-payment-market-ecommerce-trends-report) - [Malaysia Payment Market Digital Economy Report](https://waffo.com/blog/malaysia-payment-market-digital-economy-report) - [Japan Payment Market Landscape Cashless Vision 2025](https://waffo.com/blog/japan-payment-market-landscape-cashless-vision-2025) - [Hong Kong Payment Market Landscape Digital Economy Report](https://waffo.com/blog/hong-kong-payment-market-landscape-digital-economy-report) - [Taiwan Payment Market Ecommerce Trends Report](https://waffo.com/blog/taiwan-payment-market-ecommerce-trends-report) - [Brazil Payment Market Ecommerce Trends Report](https://waffo.com/blog/brazil-payment-market-ecommerce-trends-report) - [Colombia Payment Market Ecommerce Trends Report](https://waffo.com/blog/colombia-payment-market-ecommerce-trends-report) - [Ecuador Payment Market Ecommerce Trends Report](https://waffo.com/blog/ecuador-payment-market-ecommerce-trends-report) - [Mexico Payment Market Ecommerce Trends Report](https://waffo.com/blog/mexico-payment-market-ecommerce-trends-report) - [Peru Payment Market Ecommerce Trends Report](https://waffo.com/blog/peru-payment-market-ecommerce-trends-report) #### Tax Compliance Guides - [Vietnam Tax Guide: Corporate Tax, VAT & Incentives](https://waffo.com/blog/vietnam-tax-guide-corporate-tax-vat-incentives) - [Thailand Tax Guide: Corporate Tax, VAT & Incentives](https://waffo.com/blog/thailand-tax-guide-corporate-tax-vat-incentives) - [Indonesia Tax Guide: Corporate Tax, VAT & Incentives](https://waffo.com/blog/indonesia-tax-guide-corporate-tax-vat-incentives) ## Key Differentiators 1. **Dual PSP/MoR Model**: Unlike pure MoR providers, Waffo lets businesses choose between PSP mode (lower fees, full control) and MoR mode (zero liability, automated compliance) — or switch between them as they scale. 2. **Asia-Pacific Expertise**: Deep coverage of Asian payment methods and regulatory landscapes, with team alumni from Ant Group, GCash, DANA, TrueMoney, ZaloPay, and other regional payment leaders. 3. **Single Integration**: One API covers 162 countries, 480+ payment methods, and 135 currencies — no fragmented regional integrations needed. 4. **HSBC-Backed**: Strategic investment from HSBC provides banking infrastructure credibility and partnership access unusual for a 2023-founded startup. 5. **Proven Performance**: 99.87% payment success rate and 99.999% platform uptime — enterprise-grade reliability for high-volume digital businesses.
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