Top Sites>VVIPdeskAI — Automate CX with AI | Elevate Customer Service

User-agent: *
Disallow: /wp-admin/
Disallow: /wp-content/
Disallow: /hs/
Disallow: /hs-fs/
Disallow: /hubfs/
Disallow: /js/
Disallow: /css/
Disallow: /_hcms/


Sitemap: https://vipdesk.com/sitemap_index.xml

# VIPdesk

> Redefining Outsourcing

---


## Pages

- [GenAI Contact Center ROI Calculator Toolkit](https://vipdesk.com/services/genai-contact-center-roi-calculator-toolkit/)
- [5 Things CX Leaders Should Stop Doing in 2026 Quick Guide](https://vipdesk.com/services/5-things-cx-leaders-should-stop-doing-in-2026-quick-guide/)
- [AI CX Starter Toolkit + On-Demand Webinar](https://vipdesk.com/services/ai-cx-starter-toolkit/)
- [Pricing](https://vipdesk.com/aicxpricing/)
- [CX Mistakes to Stop in 2026](https://vipdesk.com/cx-mistakes-to-stop-in-2026/)
- [AI CX Starter Kit Download](https://vipdesk.com/aicxkitdownload/)
- [Tool Kits & More](https://vipdesk.com/tool-kits-more/)
- [Build Your AI CX Roadmap](https://vipdesk.com/build-your-ai-cx-roadmap/)
- [ROI Calculator](https://vipdesk.com/roi-calculator/)
- [CXInsights](https://vipdesk.com/services/cxinsights/)
- [CXConsult](https://vipdesk.com/services/cxconsult/)
- [CXCare — Talented Human Support](https://vipdesk.com/services/cxcare/)
- [Contact Us Form Fill Page](https://vipdesk.com/contactvipdesk/)
- [Wrong Company](https://vipdesk.com/important/)
- [CXAI](https://vipdesk.com/services/cxai/)
- [Why VIP](https://vipdesk.com/whyvip/)
- [AI Case Study](https://vipdesk.com/ai-case-study-webinar/)
- [Newsletters](https://vipdesk.com/resources/newsletters/)
- [VIPdesk Linkedin Ads Landing Page](https://vipdesk.com/why-vipdesk/)
- [Privacy Policy](https://vipdesk.com/privacy-policy/)
- [Thank You Form Fill](https://vipdesk.com/thankyou/)
- [Our Story](https://vipdesk.com/our-story/)
- [VIP Customer Care Services](https://vipdesk.com/services/vip-customer-care-services/)
- [Home](https://vipdesk.com/)
- [Contact Us](https://vipdesk.com/contact-us/)
- [Careers](http://vipdeskjobs.com#new_tab)
- [Services](https://vipdesk.com/services/)
- [Our Partners](https://vipdesk.com/resources/our-partners-2/)
- [Security & PCI Compliance](https://vipdesk.com/about/security-pci-compliance/)
- [Case Studies](https://vipdesk.com/resources/case-studies/)
- [VIP AI Solutions](https://vipdesk.com/services/vip-ai-solutions/)
- [Newsletters](https://vipdesk.com/resources/vipdesk-monthly-newsletter/)
- [Research & Insights](https://vipdesk.com/resources/research-insights/)
- [Webinars](https://vipdesk.com/resources/webinars/)
- [Podcast](https://vipdesk.com/resources/podcast-1/)
- [Blog](https://blog.vipdesk.com/blog#new_tab)
- [Impact](https://vipdesk.com/bcorporation/)
- [Our Approach](https://vipdesk.com/approach/)
- [About Us](https://vipdesk.com/about/)
- [Our Industries](https://vipdesk.com/industries/)
- [Press & Media](https://vipdesk.com/resources/press-media/)
- [Awards & Certifications](https://vipdesk.com/about/awards-certifications/)
- [Our Team](https://vipdesk.com/about/team/)
- [Our Culture](https://vipdesk.com/about/culture/)
- [Our History](https://vipdesk.com/about/history/)
- [Resources](https://vipdesk.com/resources/)

---


---


## Posts

- [AI Customer Service Transformation for a Global Baby Monitoring Company](https://insights.vipdesk.com/ai-casestudy?hs_preview=BOJYfSEV-192668139323#new_tab)
- [Advanced AI Customer Service: Scaling, Integration & Optimization](https://www.linkedin.com/events/7338003244218015744/comments/#new_tab)
- [Selling AI Internally — Getting Buy-In Across Teams and Leadership](https://www.linkedin.com/events/7326236426528780290/comments/#new_tab)
- [From Frustration to Delight: Building Better Bot Experiences](https://www.linkedin.com/events/7312829123284860928/#new_tab)
- [Top 7 Roles You Need to Implement & Operate AI for CX](https://www.linkedin.com/events/7300183652871647232/#new_tab)
- [Maximizing the AI Customer Experience: From Self-Service to VIP](https://www.linkedin.com/events/7289687566281244674/#new_tab)
- [AI vs. Human Touch: Finding the Perfect Balance for Exceptional Customer Experience with CEO Sally Hurley](https://ceocoachinginternational.com/sally-hurley-podcast/#new_tab)
- [Is Your Service AI-Ready? How to Build a Use Case Study](https://www.linkedin.com/events/7257440123800162305/comments/#new_tab)
- [Transform Your Customer Service with AI](https://www.linkedin.com/events/7229920435256074240/comments/#new_tab)
- [The myth for women of “having it all”](https://www.linkedin.com/pulse/myth-women-having-all-sally-hurley-9irze/?trackingId=YMbN1z64ROCEf8EYEY4%2FuA%3D%3D#new_tab)
- [What AI in Customer Service REALLY Looks Like](https://www.linkedin.com/pulse/what-ai-customer-service-really-looks-like-sally-hurley-aszbe/?trackingId=MqZncN7yS5%2BBcuQg7SpjUw%3D%3D#new_tab)
- [Top 10 Must-Listen Business Podcasts for This Summer](https://www.linkedin.com/pulse/top-10-must-listen-business-podcasts-summer-sally-hurley-det6e/?trackingId=hJETC3AxSMyray%2BKeTiiUQ%3D%3D#new_tab)
- [Embracing AI in Customer Service: A Leader's Journey](https://www.linkedin.com/pulse/embracing-ai-customer-service-leaders-journey-sally-hurley-ajzze/?trackingId=MOZz3RxFT6G7pnK%2Ftcf94A%3D%3D#new_tab)
- [A Business Coach? Yes!](https://www.linkedin.com/pulse/business-coach-yes-sally-hurley-nep4e/?trackingId=ckQrTxVYTVSzSdWsiuSrMw%3D%3D#new_tab)
- [Sometimes running a business is brutal—but how you handle it is everything](https://www.linkedin.com/pulse/sometimes-running-business-brutalbut-how-you-handle-sally-hurley-z93pe/?trackingId=fe5%2BH4I6QbC96%2F1T20fJKw%3D%3D#new_tab)
- [What I learned from 10 years in business](https://www.linkedin.com/pulse/what-i-learned-from-10-years-business-sally-hurley-lipte/?trackingId=FBjKJrUHRxK2yvgDMS8seQ%3D%3D#new_tab)
- [Embracing Change - AI’s Possibilities](https://www.linkedin.com/pulse/embracing-change-ais-possibilities-sally-hurley-d4zae/?trackingId=nb4HYyusQ6ejoq6HhaRhLA%3D%3D#new_tab)
- [The Human Touch - What AI Can’t Do](https://www.linkedin.com/pulse/human-touch-what-ai-cant-do-sally-hurley-8enze/?trackingId=d27OCV7fSbGw7ChmOyQ%2Bfg%3D%3D#new_tab)
- [Lessons From Jeff, Our Mail Carrier](https://www.linkedin.com/pulse/lessons-from-jeff-our-mail-carrier-sally-hurley-gks4e/?trackingId=2MdEBVkcTD6OLcaBd8uZdg%3D%3D#new_tab)
- [Is bigger really better?](https://www.linkedin.com/pulse/bigger-really-better-sally-hurley-pm04e/?trackingId=y6GeBP2zRge4Jhk5W8B7vQ%3D%3D#new_tab)
- [A Few of My Favorite Service Things](https://www.linkedin.com/pulse/few-my-favorite-service-things-sally-hurley-z1c3c/?trackingId=ffpRxMzRTfyC%2Fq8FyfQ7CQ%3D%3D#new_tab)
- [What cooking together taught me about teamwork](https://www.linkedin.com/pulse/what-cooking-together-taught-me-teamwork-sally-hurley-px2ve/?trackingId=W9nFloSHT0WR74vOy5h4BQ%3D%3D#new_tab)
- [How I Manage Stress at Work](https://www.linkedin.com/pulse/how-i-manage-stress-work-sally-hurley-dtt6e/?trackingId=3QMa1%2BuxQ46Bq0HBsi7YPw%3D%3D#new_tab)
- [Navigating Global Expansion](https://vipdesk.com/navigating-global-expansion/)
- [ChatGPT is great, but what about Customer Service?](https://www.linkedin.com/pulse/chatgpt-great-what-customer-service-sally-hurley-niype/?trackingId=RHqLHxW8TQO%2BkUfFJtMDXQ%3D%3D#new_tab)
- [VIPdesk Expands Its Global Capabilities by Launching Teams in The Philippines and Costa Rica](https://vipdesk.com/vipdesk-expands-its-global-capabilities/)
- [In Good Times and Bad](https://www.linkedin.com/pulse/good-times-bad-sally-hurley/?trackingId=2I%2BAEscvSkmcsHPiCjBKXQ%3D%3D#new_tab)
- [How do you plan an executive retreat?](https://www.linkedin.com/pulse/how-do-you-plan-executive-retreat-sally-hurley/?trackingId=k9FJ4fjVT8WnNp6jBIx73w%3D%3D#new_tab)
- [You Can’t Have Great Service without Great People](https://www.linkedin.com/pulse/you-cant-have-great-service-without-people-sally-hurley/?trackingId=z3NgYt9ESqqeS2Oe1JsHWw%3D%3D#new_tab)
- [Unplugged: The Art of Truly Stepping Away from Work](https://www.linkedin.com/pulse/unplugged-art-truly-stepping-away-from-work-sally-hurley/?trackingId=3K4U%2Fk2tStuEmS5O4AHXsw%3D%3D#new_tab)
- [Outsourcing Customer Service: US vs Off-Shore](https://vipdesk.com/outsourcing-customer-service-us-vs-off-shore/)
- [Celebrating Team Members that Leave](https://www.linkedin.com/pulse/celebrating-team-members-leave-sally-hurley/?trackingId=MDzg1rR8Qjmwjl1kKbiS%2BA%3D%3D#new_tab)
- [Make more time for People- using AI](https://www.linkedin.com/pulse/make-more-time-people-using-ai-sally-hurley/?trackingId=x7dET0q4RcWrm7hQ%2FjPWIQ%3D%3D#new_tab)
- [Using AI to Understand Customer Sentiment](https://www.linkedin.com/pulse/using-ai-understand-customer-sentiment-sally-hurley/?trackingId=Kf3drnZUTo2BsnG7NXweSA%3D%3D#new_tab)
- [What Defines Elevated Customer Service?](https://vipdesk.com/1-what-defines-elevated-customer-service/)
- [Be Nice. 7 ways to Help Foster Great Customer Service](https://www.linkedin.com/pulse/nice-7-ways-help-foster-great-customer-service-sally-hurley/?trackingId=Shr8%2FKQXR7OVWsr24Z2wfg%3D%3D#new_tab)
- [What’s the Big Deal About B Corps?](https://www.linkedin.com/pulse/whats-big-deal-b-corps-sally-hurley/?trackingId=57%2FGnaEtSS6PBauRLB%2BhTw%3D%3D#new_tab)
- [The Fight for the Right to Work Remotely](https://www.linkedin.com/pulse/fight-right-work-remotely-sally-hurley/?trackingId=0vHPKSGPTwK24gI7Dug8dQ%3D%3D#new_tab)
- [What is the Real Power of Our Words?](https://www.linkedin.com/pulse/what-real-power-our-words-sally-hurley/?trackingId=rxONGLdJS7iNfu2zDwKigg%3D%3D#new_tab)
- [VIPdesk Announces New Partnership with Covet & Mane](https://vipdesk.com/vipdesk-announces-new-partnership-with-covet-mane/)
- [How to Get From A to VIP](https://www.linkedin.com/pulse/how-get-from-vip-sally-hurley/?trackingId=wYK2SmkZSyq6OJVGXyZSGg%3D%3D#new_tab)
- [Customer Delight Guide](https://insights.vipdesk.com/customer-delight#new_tab)
- [How VIPdesk Helped Leading Beauty Company Reduce Low Value Interactions by 43% While Improving Overall Customer Experience](https://vipdesk.com/wp-content/uploads/2022/11/VIPdesk-case-studies.pdf#new_tab)
- [VIPdesk Announces New Partnership With Lassonde Industries Inc.](https://vipdesk.com/vipdesk-announces-new-partnership-with-lassonde-industries-inc/)
- [VIPdesk Accelerates Its Multi-Year Growth Spurt and Is Once Again Featured on the 2022 List of America’s Fastest-Growing Private Companies – the Inc. 5000](https://vipdesk.com/vipdesk-accelerates-its-multi-year-growth-spurt-and-is-once-again-featured-on-the-2022-list-of-americas-fastest-growing-private-companies-the-inc-5000/)
- [Becoming a Benefit Corporation for Good](https://vipdesk.com/3-becoming-a-benefit-corporation-for-good/)
- [Celebrating Women's History Month](https://vipdesk.com/2-celebrating-womens-history-month/)
- [VIPdesk March Newsletter](https://newsletter.vipdesk.com/more-human-customer-experience-2#new_tab)
- [VIPdesk Commits to Becoming a Carbon Neutral Enterprise and Joins B Corps Net Zero 2030 Pledge](https://vipdesk.com/vipdesk-commits-to-becoming-a-carbon-neutral-enterprise-and-joins-b-corps-net-zero-2030-pledge/)
- [VIPdesk Measures the Impact of Delighting Customers at Leading Beauty Brand](https://vipdesk.com/wp-content/uploads/2021/11/VIPdesk-Beauty-Counter-Case-Study-1.pdf#new_tab)
- [VIPdesk Completes International Roll Out and Worldwide Servicing](https://vipdesk.com/wp-content/uploads/2022/01/VIPdesk-Consumer-Electronics-Brand-Case-Study.pdf#new_tab)
- [2022 Business Trends](https://vipdesk.com/1-2022-business-trends/)
- [Providing Elevated Service for HopSkipDive Within a Week](https://vipdesk.com/wp-content/uploads/2022/01/VIPdesk-Hop-Skip-Drive-Case-Study.pdf#new_tab)
- [Fast Roll Out of Virtual Graduation Solution for +750 Schools & Universities](https://vipdesk.com/wp-content/uploads/2022/01/VIPdesk-Virtual-Graduation-Case-Study.pdf#new_tab)
- [Making Delight Intentional](https://vipdesk.com/wp-content/uploads/2021/12/Dec21-CCP-Customer-Experience.pdf#new_tab)
- [How Bringing Customer Service Jobs Home Results in Greener Pastures](https://vipdesk.com/wp-content/uploads/2021/11/VIPdesk-Going-Green-Case-Study.pdf#new_tab)
- [VIPdesk Transforms Iconic Luxury Brand's Customer Service](https://vipdesk.com/wp-content/uploads/2021/10/VIPdesk-Retail-Case-Study.pdf#new_tab)
- [VIPdesk Supports Explosive Growth of Innovative SVOD Service](https://vipdesk.com/wp-content/uploads/2021/11/VIPdesk-SVOD-Case-Study.pdf#new_tab)
- [VIPdesk Helps Catalogue Retailer Improve Sales & Customer Support](https://vipdesk.com/wp-content/uploads/2021/11/VIPdesk-Catalog-Retailer-Case-Study.pdf#new_tab)
- [VIPdesk Announces New Partnership With HopSkipDrive](https://vipdesk.com/vipdesk-announces-new-partnership-with-hopskipdrive/)
- [Quirk's - LITTLE THINGS MEAN A LOT, Measuring and Managing Customer Delight](https://vipdesk.com/wp-content/uploads/2021/09/QuirksSeptOct21.indb-1.pdf#new_tab)
- [VIPdesk announces hiring increase of 130% for Customer Service W@H Jobs in US](https://vipdesk.com/vipdesk-announces-hiring-increase-of-130-for-customer-service-wh-jobs-in-us/)
- [VIP Team goes to the SHRM Conference](https://vipdesk.com/1-vip-team-goes-to-the-shrm-conference/)
- [VIPdesk September Newsletter](https://newsletter.vipdesk.com/more-human-customer-experience-1)
- [VIPdesk Continues Its Multi-Year Growth Spurt and Is Again Featured on The List of America’s Fastest-Growing Private Companies – the Inc. 5000](https://vipdesk.com/30740-2/)
- [VIPdesk and CCMC Release the Results of the First Ever Nationwide Customer Delight Study](https://vipdesk.com/vipdesk-and-ccmc-release-the-results-of-the-first-ever-nationwide-customer-delight-study/)
- [VIPdesk June Newsletter](https://newsletter.vipdesk.com/more-human-customer-experience#new_tab)
- [29: Delighting your Customers](https://vipdesk.com/29-delighting-your-customers/)
- [VIPdesk Raises Compensation and Commits to Living Wages for All U.S. Team Members](https://vipdesk.com/vipdesk-raises-compensation-and-commits-to-living-wages-for-all-u-s-team-members/)
- [VIPdesk April Newsletter](https://newsletter.vipdesk.com/more-human-newsletter-1#new_tab)
- [28: Celebrating the Team with our Annual Awards](https://vipdesk.com/28-celebrating-the-team-with-our-annual-awards/)
- [VIPdesk Connect has been ranked No.160 on the Inc. 5000 Regionals List of fastest-growing private companies in the DC Metro Region](https://vipdesk.com/vipdesk-connect-has-been-ranked-no-160-on-the-inc-5000-regionals-list-of-fastest-growing-private-companies-in-the-dc-metro-region/)
- [VIPdesk March Newsletter](https://newsletter.vipdesk.com/more-human-newsletter#new_tab)
- [Customer Service Representatives - The Real Frontline Workers!](https://vipdesk.com/customer-service-representatives-the-real-frontline-workers/)
- [LeadHERship Global Podcast with CEO Sally Hurley](https://leadhershipglobal.com/key-lessons-along-the-entrepreneurial-journey-from-starting-your-company-to-selling-it-2/#new_tab)
- [VIPdesk December Newsletter](https://newsletter.vipdesk.com/december-2020-newsletter#new_tab)
- [Remote Working Guide](https://insights.vipdesk.com/remote-working#new_tab)
- [27: Reimagining Recruiting for Remote Work](https://vipdesk.com/27-reimagining-recruiting-for-remote-work/)
- [VIPdesk November Newsletter](http://vipdeskconnect-8210657.hs-sites.com/vipdesk-november-2020-newsletter)
- [The New Normal Series: #3 Recruiting Re-imagined: How To Attract and Retain Virtual Team Members During COVID](https://vipdesk.com/the-new-normal-series-3-recruiting-re-imagined-how-to-attract-and-retain-virtual-team-members-during-covid/)
- [SOCAP Benchmarking Survey](https://insights.vipdesk.com/benchmarkportal-remote-report#new_tab)
- [VIPdesk Announces New and Existing Client Growth and Expansion of its Team by 61%](https://vipdesk.com/vipdesk-announces-new-and-existing-client-growth-and-expansion-of-its-team-by-61/)
- [The New Normal Series: #2 Why Recognition of Virtual Team Members Matters Even More During a Pandemic](https://vipdesk.com/the-new-normal-series-2-why-recognition-of-virtual-team-members-matters-even-more-during-a-pandemic/)
- [26: Customer Service Week 2020](https://vipdesk.com/26-customer-service-week-2020/)
- [The New Normal Series: #1 Why You Need to Raise the Tech Bar Requirements](https://vipdesk.com/the-new-normal-series-1-why-you-need-to-raise-the-tech-bar-requirements/)
- [25: Industry Trends and the New Normal](https://vipdesk.com/25-industry-trends-and-the-new-normal/)
- [VIPdesk Continues Its Multi-Year Growth Spurt and Is Again Featured On The List of America’s Fastest-Growing Private Companies—the Inc. 5000](https://vipdesk.com/vipdesk-continues-its-multi-year-growth-spurt-and-is-again-featured-on-the-list-of-americas-fastest-growing-private-companies-the-inc-5000/)
- [24: Technology and Remote Work](https://vipdesk.com/24-technology-and-remote-work/)
- [VIPdesk Announces Certification By The Women’s Business Enterprise National Council (WBENC)](https://vipdesk.com/vipdesk-announces-certification-by-the-womens-business-enterprise-national-council-wbenc/)
- [23: Creativity in the time of COVID](https://vipdesk.com/23-creativity-in-the-time-of-covid/)
- [22: VIPdesk named a Top Workplace!](https://vipdesk.com/22-vipdesk-named-a-top-workplace/)
- [VIPdesk Announces a Strategic Partnership with PVS Relationship Services in Europe to further expand capabilities for its portfolio of premium global brands](https://vipdesk.com/vipdesk-announces-a-strategic-partnership-with-pvs-relationship-services-in-europe-to-further-expand-capabilities-for-its-portfolio-of-premium-global-brands/)
- [How a Remote Workforce Business Earned Recognition as a Top 200 Workplace](https://vipdesk.com/how-a-remote-workforce-business-earned-recognition-as-a-top-200-workplace/)
- [The Washington Post Names VIPdesk Connect A 2020 Top Washington-Area Workplace](https://vipdesk.com/the-washington-post-names-vipdesk-connect-a-2020-top-washington-area-workplace/)
- [Work From Home Series: #7 5 Ways To Decompress When Working Remote](https://vipdesk.com/5-ways-to-decompress-when-working-remote/)
- [21: Taking a Moment to Find Calm](https://vipdesk.com/21-taking-a-moment-to-find-calm/)
- [20: The Future of Work](https://vipdesk.com/20-the-future-of-work/)
- [Post COVID 19: What the Future of Offices Looks Like](https://vipdesk.com/post-covid-19-what-the-future-of-offices-looks-like/)
- [19: Saving Money While Working from Home](https://vipdesk.com/19-saving-money-while-working-from-home/)
- [Work From Home Series: #6 How To Save Money While Working From Home](https://vipdesk.com/how-to-save-money-while-working-from-home/)
- [How Remote Work Impacts our Environment](https://vipdesk.com/how-remote-work-impacts-our-environment/)

---