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# Vaya Health

Moving forward together

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## Posts

- [Vaya Health and PATH Collaborate to Launch Youth Mental Health Program in Yancey County](https://www.vayahealth.com/news-and-stories/vaya-health-and-path-collaborate-to-launch-youth-mental-health-program-in-yancey-county/) - Vaya Health, in collaboration with PATH, is proud to announce a first-of-its-kind, four-week community program aimed at preventing suicide and enhancing mental health support for high school students.
- [Area Law Enforcement Officers Boost Crisis Response Skills - Wilkes County](https://www.vayahealth.com/news-and-stories/area-law-enforcement-officers-boost-crisis-response-skills/) - WILKESBORO, NORTH CAROLINA – Officers from five northwestern North Carolina law enforcement agencies are better equipped to respond to people experiencing a behavioral health crisis following a 40-hour training in Wilkes County. Eighteen participants completed Vaya Health’s Crisis Intervention Team (CIT) training from Feb. 14-18 at Wilkes Community College. Graduates were: Lenoir Police Department: Matt
- [Awareness in action: Vaya team supports caregivers, communities](https://www.vayahealth.com/news-and-stories/awareness-in-action-vaya-team-supports-caregivers-communities/) - About 5.8 million people are living with Alzheimer's nationwide, according to the Alzheimer’s Association, which sponsors Alzheimer’s and Brain Awareness Month each June. That includes more than 170,000 in North Carolina. Rebecca arrived at the assisted living facility in Lenoir with Alzheimer’s disease and few clues about her past. She lashed out at staff who tried to
- [Old jeans, determination, and heart are behind Jeremy’s Lawn and Garden](https://www.vayahealth.com/old-jeans-determination-and-heart-are-behind-jeremys-lawn-and-garden/) - Jeremy has always loved helping his mother around the yard with hands-on work. A Vaya Health member with an intellectual/developmental disability, Jeremy has turned his passion for keeping busy outdoors into a business: Jeremy’s Lawn and Garden. He’s starting with yard work services this fall but plans to diversify by adding fresh eggs and vegetables
- [Vaya Health, Youth Villages Partner to Get At-Risk Children Connected to Services Faster](https://www.vayahealth.com/news-and-stories/vaya-health-youth-villages-partner-to-get-at-risk-children-connected-to-services-faster/) - Vaya Health is working with community partners to strengthen the continuum of care for children and families involved with the child welfare system. Through local Department of Social Services (DSS), eligible children can quickly receive a comprehensive behavioral health assessment. Participating counties’ DSSs will have a dedicated Youth Villages assessor in the office at least
- [Vaya Health Members Share Their Unique Journeys in a Newly Released Video](https://www.vayahealth.com/news-and-stories/vaya-health-members-share-their-unique-journeys-in-a-newly-released-video/) - Vaya Health released a powerful new video that showcases the life-changing experiences of its members involved in the “Peer-Extender” Program, part of the Transitions to Community Living program.
- [Vaya Health Celebrates National Hispanic Heritage Month with a Commitment to Serve and Support the Hispanic Community](https://www.vayahealth.com/news-and-stories/vaya-health-celebrates-national-hispanic-heritage-month-with-a-commitment-to-serve-and-support-the-hispanic-community/) - ASHEVILLE, NC - Vaya Health, a leading healthcare organization dedicated to ensuring quality behavioral health and intellectual and developmental disabilities (I/DD) services, is honored to continue its commitment to the Latino population during National Hispanic Heritage Month. This commitment reflects Vaya’s dedication to promoting diversity, equity and inclusion in healthcare services. Vaya celebrates the rich
- [Vaya Health awarded new ‘whole-person’ health plan by NCDHHS](https://www.vayahealth.com/news-and-stories/vaya-health-awarded-new-whole-person-health-plan-by-n-c-dhhs/) - ASHEVILLE, N.C. – The N.C. Department of Health and Human Services today selected Vaya Health to operate a health care plan for North Carolina residents with mental health needs, substance use disorders or an intellectual or developmental disability (I/DD). The Vaya Health Behavioral Health I/DD Tailored Plan is expected to launch July 1, 2022. As
- [Vaya Health Partners with Thompson Child & Family Focus to Announce Expansion of Enhanced Residential Treatment Center](https://www.vayahealth.com/news-and-stories/vaya-health-partners-with-thompson-child-family-focus-to-announce-expansion-of-enhanced-residential-treatment-center/) - Center to Begin Serving Female Youth in September In partnership with Child & Family Focus, Vaya Health announces that the Enhanced Residential Treatment Center in Matthews, NC will begin serving female adolescents this month. Until September, the treatment center focused its services on males, ages 11-17, in need of residential care and support–often due to
- [Vaya Health and Eliada Home's Care Facilities Dedicated to Nurturing Children's Well-Being](https://www.vayahealth.com/news-and-stories/vaya-health-and-eliada-homes-care-facilities-dedicated-to-nurturing-childrens-well-being/) - As part of Vaya Health’s comprehensive services, Vaya operates treatment cottages and emergency respite facilities with Eliada, a non-profit agency in Asheville that provides a cradle-to-career continuum of services for over 400 children and youth annually. The emergency respite facilities are now open to provide assistance for the youth of our communities. The treatment cottages
- [Vaya Health Partners With Local DSS Offices to Provide an Overview of North Carolina’s Child Welfare System](https://www.vayahealth.com/news-and-stories/vaya-health-partners-with-local-dss-offices-to-provide-an-overview-of-north-carolinas-child-welfare-system/) - Regional Training Sessions Held Throughout the Month of October ASHEVILLE, NC - Vaya Health proudly unveiled the latest addition to our “Pathways to Permanency” program in October of 2023. The new training, titled “Child Welfare 101” focuses on educating local stakeholders on North Carolina’s child welfare system, as well as how local Department of Social
- [Brian Ingraham, President & CEO of Vaya Health, Appears on Spotlight Carolina for 50th Anniversary](https://www.vayahealth.com/news-and-stories/brian-ingraham-president-ceo-of-vaya-health-appears-on-spotlight-carolina-for-50th-anniversary/) - Brian Ingraham, President & CEO of Vaya Health, sat down with WLOS to share that we are currently celebrating our 50th anniversary! Established back in 1972, we began as a community mental health center but have now grown into a prosperous organization that manages the care for individuals in 32 counties under a near-billion dollar
- [Pathways to Permanency: Building Collaboration and Removing Barriers in the Foster Care System](https://www.vayahealth.com/news-and-stories/pathways-to-permanency-building-collaboration-and-removing-barriers-in-the-foster-care-system/) - The Pathways to Permanency project is an initiative that strives to promote collaboration, remove barriers, and improve outcomes for children, families, and professionals within the foster care system. We define permanency as the process of moving a child from temporary foster care placement to a stable, permanent home. By promoting genuine dialogue, embracing inclusivity, and
- [Strengthening Communities: Vaya Health's Dedication to Mental Health and Substance Use Services](https://www.vayahealth.com/news-and-stories/strengthening-communities-vaya-healths-dedication-to-mental-health-and-substance-use-services/) - Vaya Health’s community partnerships and its dedication to local officials and healthcare providers are fundamental in improving access to mental health and substance use services. Recently, two ribbon-cutting events were held in Caswell and Stokes counties to show the organization’s dedication to helping individuals experiencing behavioral health crises. The openings of a new walk-in center
- [Ending Homelessness Together: NC Coalition's $21.9 Million Grant and Hospitality House's Expansion](https://www.vayahealth.com/news-and-stories/ending-homelessness-together-nc-coalitions-21-9-million-grant-and-hospitality-houses-expansion/) - Hospitality House of Northwest NC, the primary provider of Permanent Supportive Housing in the region, is set to create 13 additional permanent housing units with a generous $445,625 grant. Meanwhile, the NC Coalition to End Homelessness, serving as the lead agency for the NC BoS CoC, has been awarded an impressive $21.9 million grant. On
- [Area Law Enforcement Officers Boost Crisis Response Skills - Henderson County](https://www.vayahealth.com/news-and-stories/area-law-enforcement-officers-boost-crisis-response-skills-henderson-county/) - Officers from five North Carolina law enforcement agencies are better equipped to respond to people experiencing a behavioral health crisis following a 40-hour training in Henderson County.
- [It’s OK to Not be OK: Youth Feel Heard Through Healthy Transitions Program](https://www.vayahealth.com/news-and-stories/its-ok-to-not-be-ok-youth-feel-heard-through-healthy-transitions-program/) - Worries, doubts and anxiety do not suddenly come pouring in on your eighteenth birthday. They can be present for years before entering adulthood but resources and help for managing these feelings may not be. Vaya Health hopes to change that through the Healthy Transitions Grant from the Substance Abuse and Mental Health Services Administration (SAMHSA).
- [Dr. Zenn and Dr. Wade Appear on Spotlight Carolina to Explain Vaya Total Care](https://www.vayahealth.com/news-and-stories/dr-zenn-and-dr-wade-appear-on-spotlight-carolina-to-explain-vaya-total-care/) - Dr. Richard Zenn, Vaya’s Chief Medical Officer, and Dr. Lorena Wade, Vaya’s Deputy Chief Medical Officer, visited with WLOS to talk about Vaya Health’s new health care plan, Vaya Total Care. Starting December 1 of this year*, people whose behavioral health or I/DD services are managed by Vaya Health will have their physical health care
- [Wise decisions: A young man’s journey from juvenile detention to youth advocate](https://www.vayahealth.com/news-and-stories/wise-decisions-a-young-mans-journey-from-juvenile-detention-to-youth-advocate/) - Sitting in solitary confinement surrounded by nothing but cold concrete and his own thoughts, Kelby Trejo knew everything that his parents and teachers had told him was right. At 14 years old, he was regretting his choices. Kelby stared at his hands as a teacher’s words echoed in his ears, “Wise decisions, Mr. Trejo. Wise
- [Julie feels like a better mom by being a better family partner](https://www.vayahealth.com/news-and-stories/julie-feels-like-a-better-mom-by-being-a-better-family-partner/) - When Mary Beth was born with an Occipital Encephalocele, a hole in her skull, Julie and her husband were sent home with hospice and told to love her for the little time they would have with her. They did just that, praying to be the best parents they could be and the parents that she
- [Hundreds celebrate recovery Saturday in Haywood County - with Photo Gallery](https://www.vayahealth.com/news-and-stories/hundreds-celebrate-recovery-saturday-in-haywood-county/) - Rotating photo gallery of 2018 Recovery Rally Hundreds of western North Carolinians from all walks of life rallied on Saturday in Haywood County to celebrate and recovery from substance use, mental health concerns and other life challenges. The 4th Annual Western Regional Recovery Rally drew about crowds to Lake Junaluska for the family-friendly event. The
- [Bo’s Creation Station: A Nostalgic collection of prints and stories](https://www.vayahealth.com/news-and-stories/bos-creation-station-a-nostalgic-collection-of-prints-and-stories/) - Bo, a Vaya Health member with an intellectual and/or developmental disability, pulls his artwork and stories from his own imagination, comics, TV shows and real life. He tried working for a company prior to starting his own business, but he found his imagination being limited. Instead of drawing from inspiration, he was required to draw
- [My service options: Supported employment explained](https://www.vayahealth.com/news-and-stories/my-service-options-supported-employment-explained/) - Vaya can help with supported employment options for those with intellectual/developmental disabilities, mental health disorders, and substance use disorders
- [FindHelp: A Tool to Connect to Local Resources](https://www.vayahealth.com/news-and-stories/findhelp-a-tool-to-connect-to-local-resources/) - Vaya Health understands that people with behavioral health (BH) challenges and intellectual/developmental disabilities (I/DD) need more than just quality health care to thrive. Community-based programs can help bridge the gap—local resources can often meet the various non-medical needs of those we serve. For some, support may include housing or food assistance. For others, support may
- [Stress vs. Anxiety – What’s the Difference?](https://www.vayahealth.com/news-and-stories/stress-vs-anxiety-whats-the-difference/) - We often lead busy, stressful lives. Sometimes, though, it’s more than stress. It may be anxiety, one of the most common mental health diagnoses in the U.S.
- [My service options: Community living and support](https://www.vayahealth.com/news-and-stories/my-service-options-community-living-and-support/) - Community living and support services help members with I/DD and TBI stay in their own homes. It helps them learn personal care and build skills.
- [Dmud Ceramics creates natural beauty from natural elements](https://www.vayahealth.com/news-and-stories/dmud-ceramics-creates-natural-beauty-from-natural-elements/) - Sometimes a little sibling rivalry can bring out the best in people. Or at least that’s what it did for Drew. He remembers being home from the hospital after an accident when his sister brought over some pottery she had made. Wanting to make something even better sparked the start of what has led to
- [The Perfect fit: The Opportunity to just be mom](https://www.vayahealth.com/news-and-stories/the-perfect-fit-the-opportunity-to-just-be-mom/) - “When you have a kid with a lot of medical issues and high behavioral needs, it’s hard to always hear the negative,” said Ashley, transition coordination supervisor at Vaya Health and mother to Maddox, a Vaya member with an intellectual and/or developmental disability. “You always have that fear that it’s not going to work out.”
- [Finding family and hope: Celebrating National Recovery Month](https://www.vayahealth.com/news-and-stories/finding-family-and-hope-celebrating-national-recovery-month/) - Shandra struggled with drugs and alcohol for most of her life. She tried multiple times to quit, especially after the birth of her son six years ago but would always end up coming back to it. Even after attending different rehab programs over the years, Shandra could not manage to stay in recovery. She was
- [Peer support specialists: Going beyond the call of duty](https://www.vayahealth.com/news-and-stories/peer-support-specialists-going-beyond-the-call-of-duty/) - Peer support is important when dealing with behavioral health challenges. Find out what a peer support specialist does and how to get peer support certified.
- [PTSD and Childhood Trauma – Symptoms and Treatment](https://www.vayahealth.com/news-and-stories/ptsd-and-childhood-trauma-symptoms-and-treatment/) - Childhood trauma can cause lasting damage, including the development of chronic health challenges. Early intervention is key to preventing long-term PTSD.
- [Mental Illness: Myths vs. Facts](https://www.vayahealth.com/news-and-stories/mental-illness-myths-facts/) - Learn the difference between some common myths and facts of several mental illnesses, including anxiety, depression, and bipolar disorder.
- [Vaya Health Helps NC Communities Prepare for the School Year](https://www.vayahealth.com/news-and-stories/vaya-health-helps-nc-communities-prepare-for-the-school-year/) - As part of Vaya Health’s continued commitment to the well-being and success of students across North Carolina, the organization has partnered with communities across its region to support back-to-school initiatives that ensure students are equipped with the resources needed for a successful academic year.
- [Vaya Health Sunsets Successful Peer Support Training Program](https://www.vayahealth.com/news-and-stories/vaya-health-to-phase-out-nc-peer-support-training-curriculum/) - Vaya Health will sunset its North Carolina Peer Support Specialist (PSS) training curriculum effective Dec. 31, 2023. The transition was prompted by achievement of program objectives, projected approval of more PSS trainings based in the region Vaya serves, and the need to shift the organization’s community support focus to readiness for next year’s Behavioral Health
- [Tailored Care Management Letters Mailed to Members](https://www.vayahealth.com/news-and-stories/tailored-care-management-letters-to-members/) - Members eligible for Tailored Care Management received letters in the mail from Vaya Health. See a sample of the letter here.
- [How can you help someone with autism process grief?](https://www.vayahealth.com/news-and-stories/how-can-you-help-someone-with-autism-process-grief/) - People with autism often respond to grief differently. Read to learn how you can help your loved one with autism navigate their emotions after a loss.
- [Advocating for Yourself in Therapy](https://www.vayahealth.com/news-and-stories/advocating-for-yourself-in-therapy/) - If you’re about to start therapy, it’s important to go in prepared. Learn how you can use self-advocacy skills to have the best therapy experience possible.
- [Brain Injury Awareness Month at Vaya Health](https://www.vayahealth.com/news-and-stories/brain-injury-awareness-month-at-vaya-health/) - Brain Injury Awareness Month highlights traumatic brain injury services in North Carolina and Vaya Health’s leadership in statewide support and advocacy.
- [Vaya Health Highlights Caregiver Support Through HEART Programs](https://www.vayahealth.com/news-and-stories/vaya-health-highlights-caregiver-support-through-heart-programs/) - ASHEVILLE, N.C. — Vaya Health is observing National Caregivers Day on Feb. 20, recognizing the essential role caregivers play in supporting individuals, families, and the broader health care system, while reaffirming its commitment to providing education and resources for those who give care every day. Caregiving in the United States continues to grow in both
- [Diabetes Awareness Month: Whole-Person Wellness Matters](https://www.vayahealth.com/news-and-stories/diabetes-awareness-month-whole-person-wellness-matters/) - Diabetes Awareness Month: Discover Vaya Health’s tips, programs, and resources for preventing Type 2 diabetes and promoting wellness.
- [National Caregivers Day: Two Families’ Stories](https://www.vayahealth.com/news-and-stories/national-caregivers-day-two-families-stories/) - Learn about two families on meaningful caregiving journeys as Vaya Health recognizes and celebrates National Caregivers Day.
- [Vaya Health Announces Recent Accreditation from Top Health Care Organization](https://www.vayahealth.com/vaya-health-announces-recent-accreditation-fromtop-health-care-organization/) - ASHEVILLE, NC – Vaya Health is officially Interim Accredited by the National Committee for Quality Assurance (NCQA), as of Aug. 1. NCQA Health Plan Accreditation improves operational efficiencies and satisfies state requirements for health plans that earn the credentials. NCQA is a private, nonprofit organization with a central mission to improve health care quality. The
- [Vaya Health Recognized as Valued Community Partner for Youth Health in Chatham & Stokes Counties](https://www.vayahealth.com/news-and-stories/vaya-health-recognized-as-valued-community-partner-for-youth-health-in-chatham-stokes-counties/) - Vaya Health was recently honored with two awards highlighting the organization's continued support to communities in Chatham and Stokes counties. Named as the Community Partnership of the Year by the Chatham County Board of Health and receiving the 2024 Champion for Children Community Partner awards for Stokes County by the Stokes Partnership for Children, Vaya
- [Caring for the Heart Means Caring for the Whole Person](https://www.vayahealth.com/news-and-stories/caring-for-the-heart-means-caring-for-the-whole-person/) - Support your heart with stress reduction, healthy lifestyle habits, and whole-person care. Small steps make a big impact on cardiovascular health.
- [Spotlight Story: Where Education Becomes the Foundation for What’s Next](https://www.vayahealth.com/news-and-stories/ged-success-where-education-becomes-the-foundation-for-whats-next/) - Discover how April earned her GED, overcame obstacles, and built a future with education and support from Vaya Health.
- [Vaya Health invites WNC residents to virtual town hall Nov. 19](https://www.vayahealth.com/news-and-stories/vaya-health-invites-wnc-residents-to-virtual-town-hall-nov-19/) - Vaya Health is seeking input on North Carolina’s publicly funded system for behavioral health and intellectual and/or developmental disability (IDD) services during a live virtual town hall on Facebook. The N.C. Department of Health and Human Services (DHHS) will host the online event at 6 p.m. on Thursday, Nov. 19, 2020. Vaya members, families and
- [Tracy Hayes](https://www.vayahealth.com/get-to-know-us/leadership/bio-tracy-hayes/) - As Area Director and Chief Executive Officer of Vaya Health, Tracy Hayes leads the executive team, oversees general administration, and more.
- [Mental health advocates focus on trauma of racism](https://www.vayahealth.com/mental-health-advocates-focus-on-trauma-of-racism/) - ASHEVILLE, N.C. – This July, Vaya Health is encouraging conversations on the impact of racism on mental health and spreading the word about local treatment resources in recognition of Black, Indigenous and People of Color Mental Health Awareness Month. Initially called Minority Mental Health Awareness Month, the observance was created in 2008 to bring awareness
- [Vaya Health Celebrates First 100 Members Impacted Through Recently Launched Pilot Program](https://www.vayahealth.com/news-and-stories/vaya-health-celebrates-first-100-members-impacted-through-recently-launched-pilot-program/) - ASHEVILLE, NC – A little over a month since the launch of the Healthy Opportunities Pilot (HOP) program, Vaya has hit a major milestone – more than 100 members enrolled and approved for HOP services. This critical initiative addresses the connection between social determinants of health and the overall well-being of individuals in select regions
- [Why Radon Testing Matters for North Carolina Homes and Communities](https://www.vayahealth.com/news-and-stories/why-radon-testing-matters-for-north-carolina-homes-and-communities/) - Learn why radon testing is essential in North Carolina homes and how to protect your family from this hidden health risk.
- [Vaya Health and Alamance County Leaders Mark Three Years Since Alamance Behavioral Health Center Groundbreaking](https://www.vayahealth.com/news-and-stories/three-years-since-alamance-behavioral-health-center-groundbreaking/) - Alamance Behavioral Health Center serves as a centralized location for people experiencing mental health or substance use challenges, whether they are in crisis or seeking support before one occurs.
- [Looking Back at Vaya Health’s Role in the Hurricane Helene Response](https://www.vayahealth.com/news-and-stories/vayas-role-in-the-hurricane-helene-response/) - Hurricane Helene became a defining moment of service, coordination, and community resilience for Vaya Health.
- [NEWS PHOTO GALLERY Gov. Roy Cooper designates September as statewide Recovery Month Thursday during Asheville stop](https://www.vayahealth.com/photo-gallery-gov-roy-cooper-designates-september-statewide-recovery-month-thursday-asheville-stop/) - Gov. Roy Cooper designates September as statewide Recovery Month Thursday during Asheville stop August 31, 2017 – N.C. Gov. Roy Cooper called for compassion, cooperation and expanded treatment services to combat “epidemic” levels of opioid drug addiction during a Thursday visit to Vaya Health in Asheville. Read the news story here
- [Finding Calm: Managing Holiday Stress](https://www.vayahealth.com/news-and-stories/managing-holiday-stress/) - Learn how to manage holiday stress and support mental health with practical tips for routines, self-care, and family support.
- [Vaya Health joins statewide COVID-19 crisis counseling program](https://www.vayahealth.com/news-and-stories/vaya-health-joins-statewide-covid-19-crisis-counseling-program/) - ASHEVILLE, N.C. – Mental health professionals with Vaya Health are helping provide free emotional support and crisis counseling during the COVID-19 pandemic through the state’s Hope4NC Helpline. Hope4NC (1-855-587-3463) connects callers to behavioral health support over the telephone in times of crisis. The helpline is available toll-free 24/7 to all North Carolinians, including individuals with
- [Vaya Health Achieves full NCQA Health Plan Accreditation](https://www.vayahealth.com/news-and-stories/vaya-health-achieves-full-ncqa-health-plan-accreditation/) - ASHEVILLE, NC – Vaya Health announced that the National Committee for Quality Assurance (NCQA) awarded full health plan accreditation to Vaya Total Care, Vaya’s Behavioral Health and Intellectual/Developmental Disabilities (I/DD) Tailored Plan. Vaya Total Care is offered in all 32 counties Vaya serves for eligible Medicaid beneficiaries with behavioral health, substance use, I/DD, and traumatic
- [WNC residents invited to rally for recovery Sept. 9 at Lake Junaluska](https://www.vayahealth.com/wnc-residents-invited-rally-recovery-sept-9-lake-junaluska/) - Everyone is invited to the free, family-friendly event to support health, recovery and community August 28, 2017 – The public is invited to join western North Carolinians from all walks of life on Saturday, Sept. 9, to rally for healthy communities and support recovery from addiction and mental health challenges. The 3nd Annual Western Regional
- [NEWS PHOTO GALLERY: WNC government leaders assemble overdose-reversal kits](https://www.vayahealth.com/news-photo-gallery-overdose-reversal/) - August 22, 2017 – State Sen. Terry Van Duyn joined health advocates and county commissioners from throughout western North Carolina on Tuesday to begin assembling 1,200 opioid overdose-reversal kits containing information on how to get help locally for addiction and substance use disorders.
- [WNC government leaders, health advocates join forces to assemble overdose-reversal kits](https://www.vayahealth.com/wnc-government-leaders-health-advocates-join-forces-to-assemble-overdose-reversal-kits/) - Vaya Health and the N.C. Harm Reduction Coalition to distribute 1,200 kits throughout WNC August 22, 2017 – State Sen. Terry Van Duyn joined health advocates and county commissioners from throughout western North Carolina on Tuesday to begin assembling 1,200 opioid overdose-reversal kits containing information on how to get help locally for addiction and substance
- [Vaya, partners celebrate groundbreaking for Wilkes County crisis center expansion](https://www.vayahealth.com/vaya-partners-celebrate-groundbreaking-for-wilkes-county-crisis-center-expansion/) - Vaya Health and community leaders broke ground Thursday on a state-of-the art, regional behavioral health crisis stabilization center that will serve adults living throughout western North Carolina. The approximately $1.7 million project will expand Synergy Recovery’s current facility at 118 Peace St., North Wilkesboro, to establish Synergy Recovery at the Shirley B. Randleman Center. The
- [Waynesville treatment center expands mental health, substance use services](https://www.vayahealth.com/news-and-stories/waynesville-treatment-center-expands-mental-health-substance-use-services/) - Plans also underway to launch 24/7 behavioral health urgent care later in year Oct. 11, 2017 – A recent expansion, extensive renovations and other upgrades will allow the Balsam Center in Haywood County to serve more local residents seeking mental health or substance use treatment. The Balsam Center, operated by Appalachian Community Services (ACS) and
- [Training Spotlight: Veterans Peer Support Specialist Training](https://www.vayahealth.com/training-spotlight-veterans-peer-support-specialist-training/) - An estimated 773,884 military veterans live in North Carolina according to 2015 data from the US Department of Veterans Affairs. This suggests that approximately 10 percent of all North Carolina adults have served in our armed forces. Many veterans, upon returning home from serving our country, experience behavioral health challenges. “It’s hard to go from
- [One Year of Vaya Total Care: Whole-Person Care for NC Medicaid Beneficiaries Helps Over 42,000 North Carolinians Since Tailored Plan Launch](https://www.vayahealth.com/news-and-stories/one-year-of-vaya-total-care/) - ASHEVILLE, NC – July marks one year since Vaya Health launched its NC Medicaid Behavioral Health and Intellectual/Developmental Disabilities (I/DD) Tailored Plan—called Vaya Total Care, designed to provide whole-person care to individuals with complex needs across 32 counties in North Carolina. The Vaya Total Care plan is designed to provide coordinated services for individuals with
- [#VayaStrong - Stacy Sorrells named 2017 Recovery Champion of the Year](https://www.vayahealth.com/news-and-stories/vayastrong-stacy-sorrells-2017-recovery-champion-year/) - Stacy Sorrells, Director of Member Relations at Vaya Health, was named the 2017 Recovery Champion of the Year at the 3rd annual Western Regional Recovery Rally last Saturday. The award was presented by Member Relations staff, including Vanessa Brumfield, Maryann Haskell, Rebekah McCloy, Sam Sutker and Richie Tannerhill. The Recovery Champion of the Year award
- [Vaya Health Wins 2024 Innovation Award for Housing Stability Initiative](https://www.vayahealth.com/vaya-health-wins-2024-innovation-award-for-housing-stability-initiative/) - ASHEVILLE, NC – Vaya Health was honored to participate in the i2i Center for Integrative Health’s 2024 Winter Conference. Held at the Benton Convention Center in Winston-Salem Dec. 11-12, the i2i Winter Conference aims to foster new partnerships, connections in integrated services and supports, and innovative practices in whole-person care. Innovation Award: Housing Stability Initiative
- [To Improve Support for Children with Complex Needs, Vaya Health Trains Behavioral Health Specialists through Workforce Development Cohort](https://www.vayahealth.com/news-and-stories/to-improve-support-for-children-with-complex-needs-vaya-health-trains-behavioral-health-specialists-through-workforce-development-cohort/) - Supporting children with complex needs can be complex indeed. According to NCDHHS, children with complex needs are ages 5-20, with a developmental and/or intellectual disability and a mental health disorder diagnosis, who are Medicaid eligible and at risk of not being able to return to or maintain placement in a community setting. No two families
- [Sam Sutker nominated for the 2019 NC HOPE Peer Support Impact Award](https://www.vayahealth.com/news-and-stories/sam-sutker-nominated-for-the-2019-nc-hope-peer-support-impact-award/) - Peer support specialists use their personal experience to share messages of hope with others in recovery. Their unique perspective and lived expertise allow them to offer authentic, person-centered care to those they support. Peer support specialists promote individual and family strengths, support wellness activities and encourage self-advocacy among members and caregivers. In this way, they
- [Vaya Health slated to receive $1.4 million for Wilkes County facility-based crisis center](https://www.vayahealth.com/news-and-stories/vaya-health-slated-to-receive-1-4-million-for-wilkes-county-facility-based-crisis-center/) - May 31, 2018 – Vaya Health is pleased to announce that the North Carolina General Assembly’s proposed Appropriations Act of 2018 includes an allocation of $1.4 million as a grant-in-aid to Vaya for the construction of a facility-based crisis center in Wilkes County. Vaya initially established the project as a priority in its community reinvestment
- [Person County to join Vaya Health service region under Medicaid managed care](https://www.vayahealth.com/news-and-stories/person-county-to-join-vaya-health-service-region-under-medicaid-managed-care/) - ASHEVILLE, N.C. – The Person County Board of Commissioners has selected Vaya Health to manage publicly funded services for county residents with substantial mental health needs, substance use disorders or an intellectual or developmental disability (I/DD). Person County is currently served by Charlotte-based Cardinal Innovations Healthcare, one of the state’s seven local management entities/managed care
- [Vaya Health phone initiative to connect WNC residents to telehealth services](https://www.vayahealth.com/news-and-stories/vaya-health-phone-initiative-to-connect-wnc-residents-to-telehealth-services/) - ASHEVILLE, N.C. – Vaya Health is helping western North Carolinians connect to telehealth services during the COVID-19 pandemic with a donation of 500 smartphones for individuals who have no other way to access behavioral healthcare. The initiative will allow qualified Vaya members with mental health, substance use disorder or developmental disability needs to participate in
- [Vaya, The Free Clinics partner with Henderson County jail to provide mental health, substance use services](https://www.vayahealth.com/news-and-stories/vaya-the-free-clinics-partner-with-henderson-county-jail-to-provide-mental-health-substance-use-services/) - ASHEVILLE, N.C. – Vaya Health and The Free Clinics are teaming up to help inmates at the Henderson County Detention Center get counseling and other support to tackle mental health and addiction challenges. The Free Clinics will receive county funding through Vaya to assume responsibility for the jail’s behavioral health services. The funding will allow
- [Whole-Person Care for NC Medicaid Beneficiaries Begins as Vaya Health Introduces Vaya Total Care for more than 35,000 North Carolinians](https://www.vayahealth.com/news-and-stories/whole-person-care-for-nc-medicaid-beneficiaries-begins-as-vaya-health-introduces-vaya-total-care-for-more-than-35000-north-carolinians/) - ASHEVILLE, NC - Starting July 1, Vaya Health will launch Vaya Total Care, an NC Medicaid Managed Care Behavioral Health and Intellectual/Developmental Disabilities (I/DD) Tailored Plan. This new plan is designed for individuals with serious mental health conditions, severe substance use disorders, I/DD, or traumatic brain injuries (TBI), combining a wide range of services into
- [Vaya Health Honors National Native American Heritage Month,Strengthens Partnerships with the Eastern Band of Cherokee Indians](https://www.vayahealth.com/vaya-health-honors-national-native-american-heritage-monthstrengthens-partnerships-with-the-eastern-band-of-cherokee-indians/) - ASHEVILLE, NC - In celebration of the contributions of Native American individuals and cultures, Vaya Health reaffirms its commitment to the well-being and health equity of Tribal members, particularly ongoing partnerships with the Eastern Band of Cherokee Indians (EBCI) and Cherokee Indian Hospital Authority (CIHA). Vaya currently serves approximately 5,075 Tribal members, providing access to
- [During Mental Health Awareness Month, Vaya Health Spotlights Commitment to Community and Employee Well-Being](https://www.vayahealth.com/news-and-stories/mental-health-awareness-month-commitment-to-community-employee-well-being/) - ASHEVILLE, NC – Each May, Mental Health Awareness Month serves as a critical reminder of the importance of prioritizing mental well-being, reducing stigma, and ensuring access to care. Vaya Health joins the national movement led by the National Alliance on Mental Illness (NAMI) to promote awareness, advocacy, and resilience within the communities Vaya serves. This
- [Vaya Health representative attends 2024 Strolling Thunder Day of Action in Washington, D.C.](https://www.vayahealth.com/news-and-stories/vaya-health-representative-attends-2024-strolling-thunder-day-of-action-in-washington-d-c/) - In April, a member of Vaya’s Alexander County Child Collaborative, Hayleigh Marshall, had the honor of traveling to Washington, D.C., to participate in the 2024 Strolling Thunder Day of Action. There, she and other participants advocated for policies supporting families and caregivers throughout the United States. Hayleigh’s journey is deeply rooted in her passion for
- [Vaya Health Reflects on 2024 Milestones and Prepares for Continued Community Impact in 2025](https://www.vayahealth.com/vaya-health-reflects-on-2024-milestones-prepares-for-community-impact-2025/) - ASHEVILLE, NC - As 2025 unfolds, Vaya Health looks back on 2024 as a year of support for the members and communities we serve. Milestones included the launch of one of North Carolina’s four Tailored Plans for Medicaid beneficiaries, expansion of vital community-based programs, and compassionate, on-the-ground response to Hurricane Helene. Through these challenges and
- [Vaya Health Joins NC Communities in Recognizing National Native American Heritage Month](https://www.vayahealth.com/news-and-stories/vaya-health-joins-nc-communities-in-recognizing-national-native-american-heritage-month/) - ASHEVILLE, NC - Vaya Health, as part of its efforts to promote diversity, equity, and inclusion in healthcare, is celebrating National Native American Heritage Day. The health care organization, which specializes in behavioral health and services for individuals with intellectual and developmental disabilities (I/DD), formed a Health Equity Council earlier in 2023 to continue its
- [Vaya Health, community partners receive grant to improve school safety](https://www.vayahealth.com/news-and-stories/vaya-health-community-partners-receive-grant-to-improve-school-safety/) - Program aims to enhance student mental health, decrease risk of suicide and other violence ASHEVILLE, N.C – A new state grant aims to increase safety at Asheville City and Buncombe County schools and connect students with mental health or substance use concerns to appropriate treatment. The North Carolina School Safety Grants Program has awarded $63,000
- [Vaya Health presents online film screenings to save lives in WNC](https://www.vayahealth.com/vaya-health-presents-online-film-screenings-to-save-lives-in-wnc/) - ASHEVILLE, N.C. – Western North Carolina residents are invited to join Vaya Health for a free online film screening that shines a light on people who are using personal experiences with suicide to help others find the hope they need to stay alive. As part of Mental Health Month in May, Vaya will present three
- [Vaya Health presents online film screenings to save lives in NC](https://www.vayahealth.com/vaya-health-presents-online-film-screenings-to-save-lives-in-nc/) - ASHEVILLE, N.C. – Buncombe County families are invited to join Vaya Health for a free online film screening that shines a light on people who are using personal experiences with suicide to help others find the hope they need to stay alive. In partnership with Buncombe County Health & Human Services and Buncombe County Schools,
- [Vaya Health Partners with Local Law Enforcement to Offer Crisis Intervention Team Training](https://www.vayahealth.com/news-and-stories/vaya-health-partners-with-local-law-enforcement-to-offer-crisis-intervention-team-training/) - LENOIR, NC – Officers from seven law enforcement agencies in the region are now better equipped to respond to people experiencing a behavioral health crisis following a 40-hour training hosted by Caldwell Community College and Technical Institute. Vaya Health, a public managed care organization serving 32 counties throughout North Carolina, coordinated the training at no
- [Vaya Health, Asheville Tourists partner to make park experience more inclusive](https://www.vayahealth.com/news-and-stories/vaya-health-asheville-tourists-partner-to-make-park-experience-more-inclusive/) - July 1, 2022 ASHEVILLE, N.C. – Vaya Health is teaming up with the Asheville Tourists to make the ballpark experience more inclusive for guests. Sensory kits provided by Vaya will feature items to help attendees with sensory sensitivities feel more comfortable at games. The kits will be available this weekend as the Tourists head into
- [Vaya Health Offers Members Free GED Credentials Through GEDWorks Program](https://www.vayahealth.com/news-and-stories/vaya-health-offers-members-free-ged-credentials-through-gedworks-program/) - ASHEVILLE, NC —Vaya Health is partnering with GED Testing Service’s GEDWorks program to offer Vaya Total Care members the opportunity to earn a GED credential at no cost. Vaya began offering the GEDWorks benefit to members on July 1. The GED credential, a high school equivalency diploma or certificate for individuals who did not complete
- [Supporting Communities in Recognizing and Responding to Self-Harm Crises](https://www.vayahealth.com/news-and-stories/supporting-communities-in-recognizing-and-responding-to-self-harm-crises/) - Vaya trains First responders to help members experiencing self-harm crises through behavioral health Services and community-based support networks.
- [Vaya Health Names Tracy Hayes as CEO in Advance of New Medicaid Health Plan Launch](https://www.vayahealth.com/news-and-stories/vaya-health-names-tracy-hayes-as-ceo-in-advance-of-new-medicaid-health-plan-launch/) - Brian Ingraham will continue as President of the managed care organization serving 32 counties throughout North Carolina. ASHEVILLE, NC – Vaya Health, the public managed care organization (MCO) that oversees public funding for behavioral health services in 32 North Carolina counties, today announced that its Board of Directors has appointed Tracy Hayes as the organization’s
- [Vaya Health Marks One Year of Helping North Carolinians Return Home Safely from Institutional Settings Through “Money Follows the Person” Program](https://www.vayahealth.com/news-and-stories/one-year-helping-north-carolinians-through-money-follows-the-person-program/) - The Money Follows the Person program is about more than services—it’s about restoring dignity, independence, community connection, and hope.
- [Vaya Health Marks One Year Connecting Members to Supports through the Healthy Opportunities Pilot Program](https://www.vayahealth.com/news-and-stories/one-year-connecting-members-to-healthy-opportunities-pilot-program/) - ASHEVILLE, NC — May marks one-year of Vaya’s participation in North Carolina’s Healthy Opportunities Pilot (HOP) program, a groundbreaking Medicaid initiative designed to address conditions affecting health such as housing, food, transportation, and interpersonal safety – and HOP’s notable impact in communities across the state. These supports have made a difference in the lives of
- [Vaya Health Marks One-Year Anniversary of Hurricane Helene with Continued Commitment to Recovery and Resilience in Western North Carolina](https://www.vayahealth.com/news-and-stories/vaya-health-marks-one-year-anniversary-of-hurricane-helene/) - ASHEVILLE, NC – One year after Hurricane Helene brought devastating impacts to western North Carolina, Vaya Health is reflecting on the progress made and reaffirming its commitment to the recovery still ahead. As a local government agency responsible for the management and oversight of the public system of services in 22 of the federally declared
- [Vaya Health Leaders to Share Critical Insight on Integrated Health Care in North Carolina at Statewide Conference](https://www.vayahealth.com/news-and-stories/vaya-health-leaders-to-share-critical-insight-on-integrated-health-care-in-north-carolina-at-statewide-conference/) - ASHEVILLE, NC - Vaya Health leaders will be sharing key progress indicators and further insights into North Carolina’s evolving integrated health care landscape at the upcoming i2i Winter Conference, being held in Winston-Salem from Dec. 7-8. A critical factor in today's approach to health care, integrated care has helped shape North Carolina’s Medicaid Transformation process,
- [Vaya Health Leaders examine Integrated Health Care at i2i’s North Carolina Statewide Conference](https://www.vayahealth.com/news-and-stories/vaya-health-leaders-examine-integrated-health-care-at-i2is-north-carolina-statewide-conference/) - Vaya Health Leaders examine Integrated Health Care at i2i’s North Carolina Statewide Conference On Dec. 7-8 in Winston-Salem, Vaya Health leaders discussed integrated care, key progress indicators, and insights into North Carolina’s evolving integrated healthcare landscape at the i2i Winter Conference. Vaya’s leadership -- including Vaya’s Executive Vice President & Chief Operations Officer Rhonda Cox,
- [Vaya Health Leaders Address Key Health Care Disparities in North Carolina at Statewide Conference](https://www.vayahealth.com/news-and-stories/vaya-health-leaders-address-key-healthcare-disparities-in-north-carolina-at-statewide-conference/) - ASHEVILLE, NC - Vaya Health leaders plan to discuss innovative approaches aimed at improving disparities within areas of North Carolina’s health care system at the upcoming i2i Center for Integrative Health Spring Conference, held in Raleigh June 11-12. During the conference, Dr. Heather Cree, Vice President of Pharmacy Operations at Vaya, will share Vaya’s four-year
- [Vaya Health Launches Statewide Money Follows the Person (MFP) Demonstration Project](https://www.vayahealth.com/vaya-health-launches-statewide-money-follows-the-person-mfp-demonstration-project/) - ASHEVILLE, NC - In January 2024, the North Carolina Department of Health and Human Services (NCDHHS or Department) asked organizations across North Carolina for proposals to partner with them on a statewide Money Follows the Person (MFP) project. NCDHHS selected Vaya Health from a number of applicants. With the Department, Vaya is launching the federally
- [Vaya Health Launches The Healthy Opportunities Pilot (HOP) Program Alongside NC Dept. of Health and Human Services ](https://www.vayahealth.com/news-and-stories/vaya-health-launches-the-healthy-opportunities-pilot-hop-program-alongside-nc-dept-of-health-and-human-services/) - On May 15, Vaya Health joins partner health plans across North Carolina as access to the Healthy Opportunities Pilot (HOP) program launches for the NC Medicaid Direct population. HOP is a critical initiative that aims to address the link between social determinants of health and the overall physical and mental well-being of individuals across the
- [Vaya Health Releases Critical Resources in Preparation for “Adventure Awaits” Recruitment Campaign Kick-off](https://www.vayahealth.com/news-and-stories/vaya-health-releases-critical-resources-in-preparation-for-adventure-awaits-recruitment-campaign-kick-off/) - In preparation for its campaign launch, Vaya Health is proud to share a sneak-peak at its upcoming “Adventure Awaits” initiative, a word-of-mouth foster parent recruitment campaign set to begin in mid-January. In partnership with private child-placing agencies, local DSS offices within Vaya’s catchment and Benchmarks, Vaya Health has developed a campaign toolkit with the hopes
- [Vaya Health Increases Local Access to Lifesaving NARCAN, as North Carolina Continues to Face Debilitating Opioid Epidemic](https://www.vayahealth.com/news-and-stories/vaya-health-increases-local-access-to-lifesaving-narcan-as-north-carolina-continues-to-face-debilitating-opioid-epidemic/) - ASHEVILLE, NC - North Carolina communities are facing a growing crisis - the opioid epidemic. With overdose deaths rising by double digits last year, families and communities are left devastated. But there is new hope through increased access to a lifesaving drug that reverses the effect. NARCAN, an opioid overdose reversal medication, has recently been
- [Vaya Health Honors Veterans and Celebrates Program & Resource Advancements](https://www.vayahealth.com/news-and-stories/vaya-health-honors-veterans-and-celebrates-program-resource-advancements-2/) - ASHEVILLE, NC - In honor of Veterans Day, Vaya Health proudly stands with the nation in paying tribute to the courageous servicemen and women who have risked their lives for the safety and freedom of others. As a dedicated partner and provider of the NCServes network, Vaya has worked alongside the North Carolina Department of
- [Vaya Health Honors National Recovery Month through Crisis Centers, New Substance Use Program, and Community Support](https://www.vayahealth.com/news-and-stories/national-recovery-month-2025/) - ASHEVILLE, NC – September is recognized as National Recovery Month, a time to increase awareness and understanding of mental health and substance use disorders and to celebrate the hope and healing made possible through recovery. “Recovery is achievable with the right support and resources, and communities play an important role in fostering health and resilience,”
- [Vaya Health Renews Commitment to North Carolina Foster Care Population, and Extends Pathways to Permanency Project](https://www.vayahealth.com/news-and-stories/vaya-health-renews-commitment-to-north-carolina-foster-care-population-and-extends-pathways-to-permanency-project/) - Vaya Health, a leading behavioral healthcare organization in North Carolina, is pleased to announce the continuation of its groundbreaking initiative, the Pathways to Permanency project – helping to ensure that children and youth in foster care have access to the services and supports they need to thrive, both in and outside of their placements. Over
- [Vaya Health executive leadership member appointed to statewide developmental disabilities council](https://www.vayahealth.com/vaya-health-executive-leadership-member-appointed-to-statewide-developmental-disabilities-council/) - ASHEVILLE, N.C. – Gov. Roy Cooper has appointed Rhonda Cox, chief population health officer at Vaya Health, to the N.C. Council on Developmental Disabilities (NCCDD). Vaya, based in Asheville, manages Medicaid and other public funds for mental health, substance use disorder and intellectual/developmental disability (IDD) services in 22 western North Carolina counties. At Vaya, Cox
- [Vaya Health crisis hotline available, operations continue during coronavirus response](https://www.vayahealth.com/news-and-stories/vaya-health-crisis-hotline-available-operations-continue-during-coronavirus-response/) - Resources available to help adults, children stay mentally well during a disease outbreak Vaya Health’s 24/7 Behavioral Health Crisis Line remains available to western North Carolina residents experiencing a mental health or substance use crisis while the agency responds to the novel coronavirus. For specific physical health questions or concerns, please continue to call your
- [Vaya Health Continues Partnership with Local Law Enforcement to Offer Crisis Intervention Team Training](https://www.vayahealth.com/news-and-stories/vaya-health-continues-partnership-with-local-law-enforcement-to-offer-crisis-intervention-team-training/) - Vaya Health continues to make an impact in communities by training local law enforcement officers and first responders. First responders from Henderson and Transylvania counties are now better equipped to respond to people experiencing a behavioral health crisis following a 40-hour training. Vaya Health, a public managed care organization serving 32 counties throughout North Carolina,
- [Vaya Health Collaborates with North Carolina Communities to Spotlight Intervention and Recovery Efforts on Overdose Awareness Day](https://www.vayahealth.com/news-and-stories/vaya-health-collaborates-with-north-carolina-communities-to-spotlight-intervention-and-recovery-efforts-on-overdose-awareness-day/) - ASHEVILLE, NC – On International Overdose Day, Vaya Health recognizes the ongoing substance use epidemic devastating families and communities across North Carolina. The North Carolina Department of Health and Human Services (NCDHHS) reports that from 2000-2022, more than 36,000 North Carolinians lost their lives to drug overdose. The epidemic is overwhelming medical providers and is
- [Vaya Health Celebrates National Foster Care Month by Spotlighting Latest Foster Care Efforts](https://www.vayahealth.com/news-and-stories/vaya-health-celebrates-national-foster-care-month-by-spotlighting-latest-foster-care-efforts/) - ASHEVILLE, NC - In recognition of National Foster Care Month,Vaya Health, a managed care organization that oversees publicly funded behavioral health services in 32 North Carolina counties, spotlights its most recent efforts to prioritize the needs of the foster care population. With a strong commitment to putting children and their families first, Vaya Health has
- [Vaya Health Celebrates 2023 Impact, Enters New Year with Renewed Commitment to Health & Wellness](https://www.vayahealth.com/news-and-stories/vaya-health-celebrates-2023-impact-enters-new-year-with-renewed-commitment-to-health-wellness/) - As we stride deeper into 2024, Vaya continues to celebrate the profound impact and progress in communities throughout its service region. The past year was one focused on growth, innovation, and continued commitment to advancing behavioral health care and wellness across the state of North Carolina. Throughout 2023, Vaya was at the forefront of fostering
- [Vaya Health Celebrates 2023 Impact and Enters New Year with Renewed Commitment to Health and Wellness](https://www.vayahealth.com/news-and-stories/vaya-health-celebrates-2023-impact-and-enters-new-year-with-renewed-commitment-to-health-wellness/) - ASHEVILLE, NC - With 2024 off to a promising start, Vaya Health reflects and celebrates the continued work, training, initiatives, and advocacy efforts over the past year. In 2023, Vaya played a pivotal role in fostering positive conversations in communities across its region, committed to advancing behavioral health care and wellness across North Carolina. The
- [Social connections: Recovery Month highlights reaching out in face of mental health, substance use disorders](https://www.vayahealth.com/news-and-stories/social-connections-recovery-month-highlights-reaching-out-in-face-of-mental-health-substance-use-disorders/) - ASHEVILLE, N.C. – Vaya Health is joining organizations across the United States this September in celebrating National Recovery Month and calling attention to the importance of supportive relationships for people facing mental health and substance use disorders. Now in its 31st year, Recovery Month celebrates the millions of Americans who are living in recovery from
- [Vaya Health Awarded Statewide Money Follows the Person (MFP) Transition Coordination Services Demonstration Project ](https://www.vayahealth.com/news-and-stories/vaya-health-awarded-statewide-money-follows-the-person-mfp-transition-coordination-services-demonstration-project/) - Vaya Health to administer Money Follows the Person Transition Coordination Services serving older adults and adults with physical disabilities.
- [Vaya Health Awarded Grant to Address Healthcare Workforce Challenges](https://www.vayahealth.com/vaya-health-awarded-grant-to-address-healthcare-workforce-challenges/) - ASHEVILLE, NC — Vaya Health was awarded a $300,000 grant from Dogwood Health Trust to tackle the critical healthcare workforce shortages impacting mental health, substance use disorder, intellectual/ developmental disability (I/DD), and traumatic brain injury (TBI) providers across western North Carolina. The initiative is designed to strengthen the network of behavioral health, I/DD, and TBI
- [Wilkes County, Vaya Health announce plans for expanded behavioral health crisis center](https://www.vayahealth.com/news-and-stories/wilkes-county-vaya-health-announce-plans-for-expanded-behavioral-health-crisis-center/) - ASHEVILLE, N.C. – Wilkes County and Vaya Health today announced plans to use $1.4 million in state funding to expand and add new services at a North Wilkesboro crisis center that provides mental health and substance use treatment to individuals living throughout northwestern North Carolina. Under the proposal, Synergy Recovery and Daymark Recovery Services will
- [Vaya Health Tailored Plan – Vaya Total Care – will launch 2024](https://www.vayahealth.com/news-and-stories/vaya-health-tailored-plan-vaya-total-care-will-launch-oct-1-2023/) - The North Carolina Department of Health and Human Services (NCDHHS) has announced a new schedule for the launch of NC Medicaid Managed Care Behavioral Health and Intellectual/ Developmental Disabilities Tailored Plans (Tailored Plans). Tailored Plan Implementation Schedule This page will be updated as additional dates and information become available. Please check back often. All Tailored Plans,
- [Vaya Health and RHA Celebrate the Success of Person County’s New Behavioral Walk-In Center](https://www.vayahealth.com/news-and-stories/vaya-health-and-rha-celebrate-the-success-of-person-countys-new-behavioral-walk-in-center/) - Local officials, law enforcement, health care providers, and other community partners came together to celebrate the opening of a new walk-in center in Person County.
- [Vaya Health and Resources for Resilience Partner to Deliver Trauma-Informed Support Across WNC Following Hurricane Helene](https://www.vayahealth.com/news-and-stories/vaya-health-and-resources-for-resilience-partner-to-deliver-trauma-informed-support-across-wnc-following-hurricane-helene/) - ASHEVILLE, NC — In the wake of Hurricane Helene, Vaya Health and Resources for Resilience (RFR) have partnered to provide critical trauma-informed training and community support across western North Carolina. With initial support from disaster relief organizations and ongoing support from a $2 million allocation from the NC General Assembly, this collaborative effort has already
- [Vaya Health Joins Local DSS Offices/Child Placing Agencies Across North Carolina in Launching Foster Care Recruitment Campaign](https://www.vayahealth.com/news-and-stories/vaya-health-joins-local-dss-offices-child-placing-agencies-across-north-carolina-in-launching-foster-care-recruitment-campaign/) - ASHEVILLE, NC - On Jan. 16, the launch of Vaya Health’s Adventure Awaits campaign marked a crucial step in addressing the critical shortage of foster parents within North Carolina’s child welfare system. The two-month initiative is a direct response to the pressing need observed across various communities statewide. Adventure Awaits originated from Vaya’s long-standing program,
- [Vaya Health and Access Family Services develop specialized foster homes for youth with autism](https://www.vayahealth.com/news-and-stories/vaya-health-and-access-family-services-develop-specialized-foster-homes-for-youth-with-autism/) - ASHEVILLE, N.C. – Vaya Health and Access Family Services (AFS), a subsidiary of Pathways Health and Community Support, LLC, have joined forces to develop specialized foster homes for children and adolescents with autism. Autism Spectrum Disorder (ASD) affects about one in every 54 children nationally, with varying severity of developmental disabilities in the areas of
- [Vaya Health Joins North Carolina Communities to Commemorate International Overdose Awareness Day ](https://www.vayahealth.com/news-and-stories/vaya-health-joins-north-carolina-communities-to-commemorate-international-overdose-awareness-day/) - Reaffirming its Commitment to Ensuring Communities Have Critical Resources for Overdose Prevention As the opioid crisis continues to affect communities across the nation, Vaya Health remains at the forefront of North Carolina’s epidemic—raising awareness, supporting recovery, and ensuring counties have the resources they need to prevent overdoses. In 2020, North Carolina tallied nearly 15,000 emergency department visits
- [Vaya Health supports local microenterprises in support of National Disability Employment Awareness Month](https://www.vayahealth.com/news-and-stories/giving-a-purpose-voice-and-place-in-our-community-vaya-health-supports-local-microenterprises-in-support-of-national-disability-employment-awareness-month/) - Giving a purpose, voice and place in our community Building a strong community starts with supporting local businesses when possible, and now you can join Vaya in supporting member employment as they grow their own. This October marks the 75th observance of National Disability Employment Awareness Month (NDEAM), and Vaya Health is supporting microenterprises run
- [Supporting individuals with autism in emergency services situations: Bridging the communication gap](https://www.vayahealth.com/news-and-stories/supporting-individuals-with-autism-in-emergency-services-situations-bridging-the-communication-gap/) - “Was there something else we could have done in that situation?” That was a question posed by a paramedic during a training by the Autism Society of NC when talking about responding to an emergency situation that had escalated to the point where an individual with autism had to be sedated and hospitalized. Although there’s
- [Mental Health Month shines spotlight on emotional wellbeing, help available in WNC](https://www.vayahealth.com/news-and-stories/mental-health-month-shines-spotlight-on-emotional-wellbeing-help-available-in-wnc/) - Vaya Health is encouraging western North Carolinians to check up on their own emotional wellbeing in May as the nation observes Mental Health Month. Good mental health involves a balance of thoughts, emotions and behaviors that allow a person to feel positive about life and accomplish daily goals. Mental health issues can occur when this
- ["We’re Running Out of Supplies": Inside the Fight to Protect Children During Helene](https://www.vayahealth.com/news-and-stories/hurricane-helene-behavioral-health-on-the-frontlines/) - Billy West had a problem. The CEO of Daymark Recovery Services was sitting in Lexington, hours away from the flooding and wind from Hurricane Helene that had toppled trees into power lines and washed out roads and bridges. He was fielding calls and texts from Daymark staff across North Carolina’s mountains. “We assumed this would
- [Rockingham County, Vaya Health Working Toward Change in Behavioral Health Care Plans in Early 2024](https://www.vayahealth.com/news-and-stories/rockingham-county-vaya-health-working-toward-change-in-behavioral-health-care-plans-in-early-2024/) - ASHEVILLE, NC – Vaya Health and Rockingham County leaders are working collaboratively to prepare for management of public mental health, substance use, intellectual/developmental disabilities (I/DD), and traumatic brain injury (TBI) services to transition to Vaya effective Feb. 1, 2024. Rockingham County leaders, including County Commissioner Mark Richardson, County Manager Lance Metzler, and Department of Health and
- [Rockingham Behavioral Health Urgent Care Continues to Expand Services and Strengthens Community Partnerships](https://www.vayahealth.com/news-and-stories/rockingham-bhuc-continues-to-expand-services-and-strengthens-community-partnerships/) - REIDSVILLE NC - One year after opening its doors, the Rockingham Behavioral Health Urgent Care (BHUC), supported by Vaya Health and Daymark Recovery Services, continues to make a significant impact by providing essential mental health and substance use services to the community. Since its launch in April 2024, the center has expanded access to care,
- [Out with the old, in with the new: Revamp the way you make New Year’s resolutions](https://www.vayahealth.com/news-and-stories/out-with-the-old-in-with-the-new-revamp-the-way-you-make-new-years-resolutions/) - When the end of a year approaches, people begin looking forward to a fresh start, and that’s never been truer than with the end of 2020. There’s hope on the horizon, but that doesn’t mean things will change quickly. The same can be said of ourselves, but with some small steps, a different outlook and
- [Federal grant to Vaya Health to help prevent, reduce homelessness in WNC as part of COVID-19 response](https://www.vayahealth.com/news-and-stories/federal-grant-to-vaya-health-to-help-prevent-reduce-homelessness-in-wnc-as-part-of-covid-19-response/) - Eight western North Carolina counties will soon have additional resources to combat homelessness and help residents stay safer and healthier in light of the COVID-19 pandemic Vaya Health will manage a new N.C. Emergency Solutions Grant that aims to serve at least 100 households in Cherokee, Clay, Graham, Haywood, Jackson, Macon, Madison and Swain counties
- [Member Profile: Rebecca Conway Shares a Caregiver’s Journey with TBI](https://www.vayahealth.com/news-and-stories/member-profile-rebecca-conway-shares-a-caregivers-journey-with-tbi/) - As Brain Injury Awareness Month wraps up, Vaya Health shines a spotlight on the journey of Rebecca Conway. As a Consumer and Family Advisory Committee (CFAC) member and devoted parent and caregiver to an adult child coping with Traumatic Brain Injury (TBI), Rebecca shares her story below. I am a mother and primary caregiver to
- [Vaya Shares Progress on Adventure Awaits Foster Care Recruitment Campaign](https://www.vayahealth.com/news-and-stories/vaya-shares-progress-on-adventure-awaits-foster-care-recruitment-campaign/) - May is National Foster Care Month, a time to focus on the nearly 370,000 children and youth in foster care across the country. As the month ends, Vaya Health shares the initial response and impact of its two-month-long foster care recruitment Adventure Awaits campaign. The campaign took shape to help local Department of Social Services (DSS)
- [New statewide campaign celebrates transformative impact of North Carolina’s person-first, community-based approach to public behavioral health](https://www.vayahealth.com/news-and-stories/new-statewide-campaign-celebrates-nc-impact/) - Leaders from the state’s seven local management entity/managed care organizations (LME/MCOs) and two large provider groups that deliver high-quality behavioral and intellectual/developmental disabilities (I/DD) care to North Carolinians in all 100 counties have formed a new alliance: the Partnership for Community Well-Being. Together, the Partnership is launching the statewide #CareForNC campaign to focus on the
- [Vaya Health Marks Overdose Awareness Day, Reinforces Commitment through Naloxone Access, Education, and Community Support](https://www.vayahealth.com/news-and-stories/overdose-awareness-2025/) - ASHEVILLE, NC – In recognition of International Overdose Awareness Day on Aug. 31, Vaya Health reaffirms its strong commitment to combating the opioid crisis through its continued distribution of NARCAN, proactive community education, and support for individuals in recovery. NARCAN, the nasal spray form of Naloxone, is designed to be easily administered by non-medical personnel,
- [Vaya Health Partnership with Synergy Recovery Leads to Involuntary Commitment Designation](https://www.vayahealth.com/news-and-stories/vaya-health-partnership-with-synergy-recovery-leads-to-involuntary-commitment-designation/) - ASHEVILLE, NC – Vaya Health is excited to announce that the Synergy Recovery facility-based crisis (FBC) center at the Shirley B. Randleman Center in North Wilkesboro is now officially designated for the custody and treatment of individuals under petitions for Involuntary Commitment (IVC). Synergy’s FBC has certified commitment examiners on staff and began conducting IVC
- [No man left behind: A Committee member opens doors for others to follow](https://www.vayahealth.com/news-and-stories/no-man-left-behind-a-committee-member-opens-doors-for-others-to-follow/) - Meet Mitchell Mitchell never planned on being homeless. He had a wife, a home and a job, but that’s exactly where he found himself. It’s not what anyone hopes for their life, but, for Mitchell, it may just be what gave him the motivation to finally take care of his own mental health and move
- [New mental health crisis center to serve children, teens in WNC](https://www.vayahealth.com/news-and-stories/new-mental-health-crisis-center-children-teens-in-wnc/) - Ribbon-cutting held Thursday at the Caiyalynn Burrell Child Crisis Center in Asheville June 22, 2018 – Mental health advocates gathered Thursday in Asheville to celebrate the upcoming opening of a crisis center for children from throughout western North Carolina. The Caiyalynn Burrell Child Crisis Center, a facility-based crisis and detox program, will be the only
- [Advancing NC Whole Health Establishes Partnership with UnitedHealthcare Community Plan of NC](https://www.vayahealth.com/news-and-stories/partnership/) - Partnership to Deliver Integrated Behavioral Health and Pharmacy Services To North Carolina Medicaid Beneficiaries Coalition of LME/MCOs and UnitedHealthcare Community Plan of North Carolina partner to ease the transition to managed care for Medicaid members with behavioral health needs and to promote the integration of physical health and pharmaceutical services ASHEVILLE, N.C. – Advancing NC
- [Advancing NC Whole Health Coalition Announces Agreement with AmeriHealth Caritas](https://www.vayahealth.com/news-and-stories/partnership-amerihealth-caritas/) - Members of the Advancing NC Whole Health Coalition — Alliance Behavioral Healthcare, Trillium Health Resources and Vaya Health — announced today they have signed a letter of agreement with AmeriHealth Caritas, a national leader in Medicaid managed care and other health care solutions for those most in need. The agreement will set the framework to
- [Special Olympics North Carolina Kicks Off Eight-Week Inclusive Fitness Program at Chatham Middle School Sponsored by Vaya Health](https://www.vayahealth.com/news-and-stories/special-olympics-north-carolina-kicks-off-eight-week-inclusive-fitness-program-at-chatham-middle-school-sponsored-by-vaya-health/) - Special Olympics North Carolina (SONC) launches the fifth session of its eight-week fitness program, Partner Up Power Up, at Chatham Middle School in Siler City, North Carolina, on Thursday, Sept. 29 with support from Vaya Health. SONC’s Partner Up Power Up program is an eight-week Unified Sports® training and fitness plan that can be completed
- [N.C. governor promotes substance use recovery during Vaya Health visit](https://www.vayahealth.com/n-c-governor-promotes-substance-use-recovery-vaya-health-visit/) - Gov. Roy Cooper designates September as statewide Recovery Month Thursday during Asheville stop August 31, 2017 – N.C. Gov. Roy Cooper called for compassion, cooperation and expanded treatment services to combat “epidemic” levels of opioid drug addiction during a Thursday visit to Vaya Health in Asheville. “Substance use disorder has to be treated,” the governor
- [NC Child and Family Improvement Initiative Already Proving Successful](https://www.vayahealth.com/news-and-stories/nc-child-family-improvement-initiative-already-proving-successful/) - North Carolina, June 14, 2022 – As part of the NC Child and Family Improvement Initiative, launched on May 1, 2022, North Carolina’s six Local Management Entities/Managed Care Organizations (LME/MCOs) have assembled North Carolina child welfare subject matter experts and thought leaders to create a statewide solution to the current pressing challenges of the service
- [NC Child and Family Improvement Initiative Focuses on Standardization of Collaboration with County Departments of Social Services](https://www.vayahealth.com/news-and-stories/nc-child-and-family-improvement-initiative-focuses-on-standardization-of-collaboration-with-county-departments-of-social-services/) - What is happening? North Carolina’s six Local Management Entities/Managed Care Organizations (LME/MCOs) launched the NC Child and Family Improvement Initiative on May 1, 2022, to create a statewide solution to the current challenges of the service delivery system for children and youth in foster care. The Initiative's goal is to implement a statewide model to
- [CFAC Members from Across NC Raise Awareness in Raleigh at Legislative Advocacy Day](https://www.vayahealth.com/news-and-stories/cfac-members-from-across-nc-raise-awareness-in-raleigh-at-legislative-advocacy-day/) - In early March, several members of Vaya Health’s Consumer and Family Advisory Committee (CFAC) joined representatives from the state CFAC for a legislative advocacy event in Raleigh. The CFAC is a self-governing, independent group that ensures that people receiving services have a voice in system oversight, planning, and decision-making. Committee members consisting of individuals who
- [In the Spotlight: NC ABLE Savings accounts for those with disabilities](https://www.vayahealth.com/spotlight-nc-able-savings-accounts-for-thoses-with-disabilities/) - NC ABLE savings account funds can be used to pay for a wide variety of qualified disability expenses (QDEs) including rent & housing, transportation, education, employment training and supports, assistive technology, and more. “An important part of today is for these folks to know they’re not invisible and they’re not penalized for trying to do
- [Celebrating Minority Mental Health Month: Expanding Access Through Language, Culture, and Community](https://www.vayahealth.com/news-and-stories/celebrating-minority-mental-health-month-expanding-access-through-language-culture-and-community/) - Vaya’s Health Education and Aging Resource Team (HEART) first Spanish speaking continuing education class.
- [Mental Health Awareness Month: Early detection, stigma deflation, resource identification, and beyond](https://www.vayahealth.com/news-and-stories/mental-health-awareness-month-early-detection-stigma-deflation-resource-identification-and-beyond/) - May marks Mental Health Awareness Month, a time to prioritize understanding and advocating for mental well-being, and fostering open conversations about mental health. In North Carolina, where many individuals grapple with mental health challenges, providing key resources and support at the community level is critical. At Vaya Health, we firmly believe that proactive measures like
- [NC Child and Family Improvement Initiative: LME/MCOs Make Substantial Investments to Increase Rates for Child Residential Services Across North Carolina](https://www.vayahealth.com/news-and-stories/n-c-child-and-family-improvement-initiative-lme-mcos-make-substantial-investments-to-increase-rates-for-child-residential-services-across-north-carolina/) - North Carolina, October 25, 2022 – North Carolina’s six Local Management Entities/Managed Care Organizations (LME/MCOs) launched the NC Child and Family Improvement Initiative on May 1, 2022, to improve care for children, youth, and families served by the child welfare system. The LME/MCOs are working together to create a statewide system that ensures seamless access
- [LME/MCOs Launch Initiative to Ensure Seamless, Statewide Care for Foster Children](https://www.vayahealth.com/news-and-stories/lme-mcos-launch-initiative-to-ensure-seamless-statewide-care-for-foster-children/) - North Carolina, May 23, 2022 – North Carolina’s six Local Management Entities/Managed Care Organizations (LME/MCOs) have launched the NC Child and Family Improvement Initiative to collaboratively improve care for children, youth and families served by the child welfare system. Building on a 50-year legacy of established local partnerships and the strengths of North Carolina’s public
- [NC Child and Family Improvement Initiative Formalize a Statewide Network for Child Treatment Providers](https://www.vayahealth.com/news-and-stories/n-c-child-and-family-improvement-initiative-formalize-a-statewide-network-for-child-treatment-providers/) - North Carolina, July 19, 2022 – North Carolina’s six Local Management Entities/Managed Care Organizations (LME/MCOs) launched the NC Child and Family Improvement Initiative on May 1, 2022 to create a statewide solution to the current pressing challenges of the service delivery system. Building on the early successes of the NC Child and Family Improvement Initiative,
- [Illustrating Happyland: Vidal brings a children’s book characters to life](https://www.vayahealth.com/news-and-stories/illustrating-happyland-vidal-brings-a-childrens-book-characters-to-life/) - An elephant never forgets. Neither does Vidal. With a strong connection to animals, Vidal tends to relate people to the animal that he feels matches their personality. It’s something that’s come in handy as he illustrates the Happyland series of children’s books on the nine Fruits of the Spirit: self-control, gentleness, faithfulness, goodness, kindness, patience,
- [A Vaya Health member offers a friendly face and a warm welcome to visitors at the Asheville Regional Airport](https://www.vayahealth.com/news-and-stories/a-vaya-health-member-offers-a-friendly-face-and-a-warm-welcome-to-visitors-at-the-asheville-regional-airport/) - A member with an I/DD welcomes passengers as a volunteer greeter at the airport. He is growing his independence, confidence, and social connections.
- [Pioneers of Mental Health Across American Minority Populations](https://www.vayahealth.com/news-and-stories/pioneers-of-mental-health-across-american-minority-populations/) - July is Minority Mental Health Month, a period dedicated to raising awareness about mental health in minority communities. This year, Vaya has chosen to highlight some of the pioneers of mental health care across minority populations. Join us in our efforts to honor these distinguished individuals and to promote understanding and reduce stigma for all.
- [Vaya Health, Henderson County law enforcement agencies partner to reduce opioid overdoses](https://www.vayahealth.com/vaya-health-henderson-county-law-enforcement-agencies-partner-to-reduce-opioid-overdoses/) - Henderson County law enforcement agencies are now better equipped to prevent fatal opioid drug overdoses through a partnership with Vaya Health. Vaya, an Asheville-based public managed care organization, distributed 124 kits containing the overdose-reversal medication NARCAN last Wednesday to the Henderson County Sheriff’s Office. Vaya provided another 40 kits on Thursday to the Hendersonville Police
- [During the Holidays, Helping Members Move Back into the Community has Unexpected Challenges--And Unexpected Rewards](https://www.vayahealth.com/news-and-stories/during-the-holidays-helping-members-move-back-into-the-community-has-unexpected-challenges-and-unexpected-rewards/) - Vaya Health’s commitment to helping those who have been living in institutions move back into the community is rewarding, but it can also come with unexpected challenges–especially during the holidays. "I love it, I really do love it. I go to bed when I want, I get up when I want, and I do my
- [Landon’s Home Run Crafts: Handmade cards hit it out of the park](https://www.vayahealth.com/news-and-stories/landons-home-run-crafts-handmade-cards-hit-it-out-of-the-park/) - Landon feeds off the excitement of those around him, including his mother, Marilyn. Marilyn tried her hand at making cards and what started as a small hobby just snowballed from there, picking up Landon in the excitement along the way. Now nearly two years into it, Landon has his own microenterprise: Landon’s Home Run Crafts.
- [Walk-In Behavioral Health Center in Granville County Celebrates a Successful Opening and Community Partnership](https://www.vayahealth.com/news-and-stories/walk-in-behavioral-health-center-in-granville-county-celebrates-a-successful-opening-and-community-partnership/) - Oxford, N.C.– Local officials, law enforcement, health care providers, and other community partners came together Thursday to celebrate the opening of a new walk-in center in Oxford. The center will primarily serve residents of Granville County, offering support and services to help people experiencing a behavioral health crisis in the same way an urgent care
- [Grant to Vaya Health to strengthen WNC families, help youth with mental health needs](https://www.vayahealth.com/news-and-stories/grant-to-vaya-health-to-strengthen-wnc-families-help-youth-with-mental-health-needs/) - Vaya Health was awarded a four-year grant from the Substance Abuse and Mental Health Services Administration (SAMHSA) to expand services and access to care in seven rural western North Carolina counties for families and youth with mental, behavioral or emotional disorders. The pilot project will cover McDowell, Alexander, Ashe, Polk, Alleghany, Wilkes and Caldwell counties.
- [Vaya Health Promoting Free Community Classes on Suicide Prevention and Mental Health](https://www.vayahealth.com/news-and-stories/vaya-health-promoting-free-community-classes-on-suicide-prevention-and-mental-health/) - Vaya Health is partnering with local organizations to offer free community classes and training programs. These programs, including Question, Persuade, Refer (QPR) and Mental Health First Aid, are designed to make mental health and suicide prevention education as accessible as CPR training. Suicide prevention efforts have become increasingly critical in local communities, especially in rural
- [Free Alexander County class to help prevent suicide among seniors](https://www.vayahealth.com/news-and-stories/free-alexander-county-class-to-help-prevent-suicide-among-seniors/) - ASHEVILLE, N.C. – Would you know how to help an older adult struggling with suicidal thoughts? Would you know what signs to look for? Vaya Health will hold a free class on Wednesday, Sept. 11, in Stony Point that teaches anyone how to help prevent suicide among senior citizens. Vaya’s Geriatric and Adult Mental Health
- [Expanded Wilkes County crisis center to provide mental health, substance use treatment for region](https://www.vayahealth.com/news-and-stories/expanded-wilkes-county-crisis-center-to-provide-mental-health-substance-use-treatment-for-region/) - NORTH WILKESBORO, N.C. – Community leaders on Friday celebrated the expansion of a regional crisis stabilization center that will offer support, hope and options for real recovery from mental health and substance use challenges. Synergy Recovery at the Shirley B. Randleman Center will serve adults living throughout western North Carolina, with a focus on residents
- [A home of their own: Vaya exceeds independent living goal despite pandemic](https://www.vayahealth.com/news-and-stories/a-home-of-their-own-vaya-exceeds-independent-living-goal-despite-pandemic/) - Jody – not their real name – was anxious for change. Amid mental health struggles and separation from a long-term partner, Jody had let go of one of their biggest passions – art – and constantly worried about next steps in life, including where to live. That’s when Vaya Health’s Transitions to Community Living Initiative
- [Diabetes Prevention and Treatment Essential to Whole-Person Care](https://www.vayahealth.com/news-and-stories/diabetes-prevention-and-treatment-essential-to-whole-person-care/) - For American Diabetes Month in November, Vaya joined communities across the country to rally behind the fight to end diabetes - a disease that occurs when blood glucose, also called blood sugar, is too high. Nationwide, over 38 million people have diabetes and nearly 98 million have prediabetes. In the last 20 years, the number
- [Preventing diabetes: Balancing nutrition, physical activity and mental health](https://www.vayahealth.com/news-and-stories/preventing-diabetes-balancing-nutrition-physical-activity-and-mental-health/) - We know physical and mental health go together, but you can see just how true that is with diabetes. November is National Diabetes Month, and this condition often goes undiagnosed. Untreated mental health issues can actually make it worse, but it’s important to understand that both are treatable. When one starts to improve, the other
- [In the News: 'Everyone’s feeling some level of stress': COVID-19's impact on mental health and substance use](https://www.vayahealth.com/news-and-stories/in-the-news-everyones-feeling-some-level-of-stress-covid-19s-impact-on-mental-health-and-substance-use/) - Have you gotten the “SCOOP” on managing stress? Vaya Chief Population Health Officer Rhonda Cox spoke with a Citizen-Times reporter about behavioral health trends in WNC during the COVID-19 pandemic. Read more
- [Local Co-Responder Pilot Program Brings Positive Results to Roxboro Through Vaya Health Partnership](https://www.vayahealth.com/news-and-stories/local-co-responder-pilot-program-brings-positive-results-to-roxboro-through-vaya-health-partnership/) - ASHEVILLE, NC – Nearly a year ago, Vaya Health and the Roxboro Police Department formed a partnership to launch the Co-Responder Pilot Program in Person County to enhance safety and efficiency in responding to mental health crises throughout the community. By embedding a behavioral health specialist alongside law enforcement, the program has significantly improved crisis
- [Training the trainers: Changing the traditions around mental health in the Latino community](https://www.vayahealth.com/news-and-stories/training-the-trainers-changing-the-traditions-around-mental-health-in-the-latino-community/) - Margarita, the executive director of Centro Unido Latino-Americano (CULA) in McDowell County, knows a thing or two about traditions. Coming from a Latino family with a Mexican immigrant mother, Margarita holds many family and cultural traditions close to her heart. However, there’s one that she’s trying to change – not talking about mental health. “We
- [Burlington Co-Responder Program Helps Expand Access to Mental Health Crisis Support through Partnership with Vaya Health](https://www.vayahealth.com/news-and-stories/burlington-co-responder-program-expands-mental-health-crisis-support-access/) - ASHEVILLE, NC – The Burlington Police Department’s Co-Responder Pilot Program, locally referred to as the Law Enforcement Crisis Counselor (LECC), operated in partnership with RHA Health Services and Vaya Health, has led the way in transforming mental health crisis response for nearly a decade. Born from a growing need to better support individuals experiencing mental
- [Jacob Ray + Vaya’s Microenterprise Program Autism Awareness Month](https://www.vayahealth.com/news-and-stories/jacob-ray-vayas-microenterprise-program-autism-awareness-month/) - As Autism Awareness Month continues to feature the diverse talents and capabilities of individuals on the autism spectrum, Vaya shares the unique story of Jacob Ray, a small-business owner whose creativity and passion for storytelling inspired him to start his own small business— with the help of Vaya Health’s Microenterprise Program. Driven by his interest
- [‘Aftercare on the Outside’: Partnership helps formerly incarcerated people improve mental health](https://www.vayahealth.com/news-and-stories/aftercare-on-the-outside-partnership-helps-formerly-incarcerated-people-improve-mental-health/) - ASHEVILLE, N.C. – Vaya Health and the N.C. Department of Public Safety (DPS) are working together to help formerly incarcerated individuals in western North Carolina to get the behavioral health services they need to rebuild their lives upon release from prison. Studies show that people in the criminal justice system nationwide experience significantly higher rates
- [National Minority Mental Health Awareness Month:  Addressing mental health challenges faced by minority communities](https://www.vayahealth.com/news-and-stories/national-minority-mental-health-awareness-month-addressing-mental-health-challenges-faced-by-minority-communities/) - July marks Minority Mental Health Awareness Month, a critical time to spotlight the mental health challenges faced by minority communities. At Vaya Health, we are committed to supporting the mental well-being of all North Carolinians, including those from minority backgrounds. By understanding and addressing the unique challenges these communities face, we can foster a more
- [Joy in Your World: Gift Giving During the Winter Holidays](https://www.vayahealth.com/news-and-stories/joy-in-your-world-gift-giving-during-the-winter-holidays/) - Discover meaningful holiday gifts for people with disabilities by disability-owned businesses. Support microbusinesses and make the season joyful for all.
- [Breaking the silos: Tele-mentoring creates access to high quality care in local communities](https://www.vayahealth.com/news-and-stories/breaking-the-silos-tele-mentoring-creates-access-to-high-quality-care-in-local-communities/) - While we are adjusting to living in a world of videoconferences, groups across the country had already learned how to use it to their advantage. Project ECHO™ (Extension of Community Health Outcomes) is an online model that links experts with community providers to share their knowledge and experiences virtually. This “tele-mentoring” increases access to high
- [American Heart Month: Keep Your Head in Mind When You Think About Your Heart](https://www.vayahealth.com/news-and-stories/american-heart-month-keep-your-head-in-mind-when-you-think-about-your-heart/) - American Heart Month is a time to not only bring awareness to the serious effects and deaths from heart disease but also to the connection between our heads and hearts. “Heart disease can lead to depression, and depression can lead to heart disease,” said Dr. Lorena Wade, medical director of integrated care at Vaya Health.
- [HEART: Supporting Caregivers Every Step of the Way](https://www.vayahealth.com/news-and-stories/heart-supporting-caregivers-every-step-of-the-way/) - Celebrate National Caregivers Month with Vaya HEART. Access caregiver support, training, and resources to manage caregiving with confidence.
- [Vaya Health Recognizes World Elder Abuse Awareness Day](https://www.vayahealth.com/news-and-stories/vaya-health-recognizes-world-elder-abuse-awareness-day/) - June 15 is World Elder Abuse Awareness Day. At Vaya, we recognize this day as a call to action for raising awareness, advocating for change, and creating safeguards for the well-being of our older population. Approximately 1 in 10 Americans aged 60 and older experience elder abuse each year. In North Carolina, reports of elder
- [Microenterprise Directory: Gifting for the Greater Good](https://www.vayahealth.com/news-and-stories/microenterprise-directory-gifting-for-the-greater-good/) - It’s officially the most wonderful time of the year, and if you’d rather spend the holidays celebrating with loved ones than searching high and low for the very best gifts, look no further than Vaya Health’s microenterprise directory. Finding a unique gift from our microenterprise directory supports small businesses and uplifts the most entrepreneurial members
- [New mental health center opens in Asheville](https://www.vayahealth.com/news-and-stories/keeping-kids-in-the-community-new-mental-health-center-opens-in-asheville/) - Keeping kids in the community A 24-hour psychiatric facility isn’t the only treatment option for children with serious emotional or behavioral difficulties. A new center in Asheville aims to keep families closer together while determining what kind of care is best for the child. On April 27, healthcare professionals, partners and advocates celebrated the opening
- [Asheville-based Vaya Health Responds to Hurricane Helene](https://www.vayahealth.com/asheville-based-vaya-health-responds-to-hurricane-helene/) - ASHEVILLE – Vaya Health, an Asheville-based public managed care organization for people with mental health, substance use, intellectual/ developmental disability, and traumatic brain injury needs, serves 19 of the North Carolina counties included in President Biden’s Sept. 29 Major Disaster Declaration following Hurricane Helene: Alexander, Alleghany, Ashe, Avery, Buncombe, Caldwell, Clay, Henderson, Haywood, Jackson, Macon,
- [Vaya Health Honors Veterans Day with Renewed Commitment to Service, Connection, and Care for North Carolina’s Veteran Population](https://www.vayahealth.com/news-and-stories/vaya-health-honors-veterans-day/) - Vaya Health Honors Veterans Day with renewed commitment to service, connection, and care for North Carolina’s veteran population.
- [ICYMI: Vaya Health Joins Celebration of National Disability Employment Awareness Month at Executive Mansion in Raleigh](https://www.vayahealth.com/news-and-stories/vaya-health-celebrates-disability-employment-month/) - Learn how Vaya Health supports inclusive employment during NDEAM, helping individuals with disabilities thrive in meaningful careers across NC.
- [Understanding Breast Cancer Screening and Risks: What Everyone Should Know](https://www.vayahealth.com/news-and-stories/understanding-breast-cancer-screening-and-risks-what-everyone-should-know/) - Learn when to start mammograms, key breast cancer risk factors, and prevention tips. Early detection saves lives—see how Vaya supports your care.
- [Vaya Health Recognizes PTSD Awareness Month](https://www.vayahealth.com/news-and-stories/vaya-health-recognizes-ptsd-awareness-month/) - June marks Post-Traumatic Stress Disorder (PTSD) Awareness Month. It provides a time to talk about the mental and emotional pain that people with PTSD carry and what we can do as a community to support them. Vaya Health is committed to serving our members with PTSD and connecting them with the supports they need to
- [More Than a Job: How Work Empowers People with Disabilities](https://www.vayahealth.com/news-and-stories/how-work-empowers-people-with-disabilities/) - Discover how employment empowers people with disabilities in NC and how Vaya supports Disability Employment Awareness Month.
- [Vaya Health Increases Local Access to Lifesaving NARCAN](https://www.vayahealth.com/news-and-stories/vaya-health-increases-local-access-to-lifesaving-narcan/) - Substance use resources, NARCAN, naloxone, opioid epidemic, medication-assisted treatment, counseling, peer support.
- [Maintaining Your Alcohol Recovery During Times of Crisis ](https://www.vayahealth.com/news-and-stories/maintaining-your-alcohol-recovery-during-times-of-crisis/) - Read what tips and resources Vaya offers to help you maintain your path during when focusing on alcohol recovery in times of crisis.
- [Breaking Barriers: Spanish Translation in Healthcare Access](https://www.vayahealth.com/news-and-stories/breaking-barriers-spanish-translation-in-healthcare-access/) - Spanish translation services in healthcare save lives, reduce errors, and build trust. Learn how Vaya Health supports Hispanic communities.
- [Access to Pharmacy Resources During a Crisis](https://www.vayahealth.com/news-and-stories/access-to-pharmacy-resources-during-a-crisis/) - Hurricane Helene has left many without basic necessities in parts of western North Carolina. Vaya Health understands these essentials include prescription medications – an everyday need easily taken for granted until access is limited in times of crisis. Accessing Medications During an Emergency If you or a loved one need access to a prescription refill
- [Steve Martin](https://www.vayahealth.com/get-to-know-us/leadership/bio-steve-martin/) - GENERAL COUNSEL AND CHIEF COMPLIANCE OFFICER Steve Martin is an experienced leader in health care law. As General Counsel and Chief Compliance Officer at Vaya Health, Martin oversees legal, compliance, communications, marketing, and public affairs activity. Prior to joining Vaya, Martin served as General Counsel for Cardinal Innovations Healthcare. His responsibilities spanned all legal and
- [Treatment for trauma, PTSD available in WNC](https://www.vayahealth.com/news-and-stories/treatment-for-trauma-ptsd-available-in-wnc/) - June is PTSD Awareness Month ASHEVILLE, N.C. – Post-traumatic Stress Disorder – known as PTSD – can affect anyone, at any age. Commonly associated with combat veterans, PTSD can result from experiencing or witnessing any traumatic event, such as a physical or sexual assault, a serious accident or a natural disaster. Up to 8 percent
- [5 Simple Tips for a Healthier Heart](https://www.vayahealth.com/5-simple-tips-for-a-healthier-heart/) - People with mental health disorders can have a greater risk of developing heart disease. We’ve shared five simple ways you can protect your heart.
- [Survey open now! Help improve community healthcare services](https://www.vayahealth.com/news-and-stories/survey-open-now-help-improve-community-healthcare-services/) - FOR IMMEDIATE RELEASE April 9, 2019 ASHEVILLE, N.C. – Vaya Health is conducting a survey to find out what people living in western North Carolina think about the availability of services for mental health needs, substance use issues and intellectual or developmental disabilities in their local communities. The Community Needs Assessment Survey gives you the opportunity
- [The Season of giving just got simpler](https://www.vayahealth.com/news-and-stories/the-season-of-giving-just-got-simpler/) - The chill in the air, carols being played on the radio and the warm glow from a fire all point to the start of the season of giving. What people call “the most wonderful time of the year” is in full swing, but that doesn’t mean it’s wonderful for everyone. Those same songs, scents and
- [Transitional Living Provides Transformational Outcomes](https://www.vayahealth.com/transitional-living-provides-transformational-outcomes/) - It’s something we’ve all done – driving, singing along to the music and having a good time. When Traci was doing the same, she looked in the rearview mirror and caught the eyes of her two-year-old son smiling brightly back at her. She burst into tears. Traci cried, not out of sadness, but out of
- [Dr. Richard Zenn](https://www.vayahealth.com/get-to-know-us/leadership/bio-dr-richard-zenn/) - Dr. Richard Zenn, Chief Medical Officer, is a seasoned health care executive and accomplished physician with a distinguished career.
- [Danielle Wittekind](https://www.vayahealth.com/get-to-know-us/leadership/danielle-wittekind/) - CHIEF HUMAN RESOURCES OFFICER Danielle Wittekind is an accomplished human resources executive with experience spanning both public and private sectors. As the Chief Human Resources Officer at Vaya Health, she oversees all human resources and learning and development activities, including talent acquisition, organizational development, employee training, employee relations, and compensation and benefits. Wittekind’s current role
- [Robert Webb](https://www.vayahealth.com/get-to-know-us/leadership/bio-robert-webb/) - Robert Webb, Executive Vice President and Chief Information Officer, is a results-oriented executive with over 23 years of experience in information systems
- [Larry Hill](https://www.vayahealth.com/get-to-know-us/leadership/bio-larry-hill/) - As Executive Vice President and Chief Financial Officer, Larry Hill is a leader in driving strategic financial initiatives and fostering operational excellence.
- [Rhonda Cox](https://www.vayahealth.com/get-to-know-us/leadership/bio-rhonda-cox/) - As Executive Vice President and Chief Operating Officer, Rhonda Cox oversees programs that address health needs and factors that affect well-being.
- [Suicide Prevention Month 2025: Vaya Offers Help and Hope](https://www.vayahealth.com/news-and-stories/suicide-prevention-month-2025-vaya-offers-help-and-hope/) - September is National Suicide Prevention Month. Vaya Health takes this time to help all those affected by suicide and talk about ways to prevent it.
- [Back-To-School, supported by Vaya Health](https://www.vayahealth.com/news-and-stories/back-to-school-supported-by-vaya-health/) - Summer is ending, and back-to-school efforts are in full swing across the state. Vaya Health is working to support back-to-school initiatives.
- [Caregiving in crisis: Putting your heart into it](https://www.vayahealth.com/news-and-stories/caregiving-in-crisis-putting-your-heart-into-it/) - Although we’re always grateful for our family caregivers, they deserve a resounding applause right now. November is National Family Caregivers Month, and this year they are caregiving in crisis. While the COVID-19 pandemic has put an extra strain on everyone, caregivers must shoulder that weight while providing support for individuals under extra stress. If you
- [National Caregivers Day](https://www.vayahealth.com/news-and-stories/national-caregivers-day/) - On National Caregivers Day, Vaya Health highlights its team that serves caregivers by providing free on-site and web-based education and support related to the behavioral health needs of older adults. Vaya’s team, the Health Education and Aging Resource Team (HEART), offers educational courses for professional caregiving staff, family caregivers, community members, and organizations. According to
- [Rethinking Mental Health in the Latino Community](https://www.vayahealth.com/rethinking-mental-health-in-the-latino-community/) - Mental health can be inaccessible for many Latinos and Hispanics. Stigma, culture, language, and lack of insurance all play a role. So, let’s talk solutions.
- [Prioritizing Mental Health: Vaya Health’s Commitment to Awareness, Advocacy, and Recovery](https://www.vayahealth.com/news-and-stories/prioritizing-mental-health-vaya-health-commitment-to-awareness-advocacy-and-recovery/) - Vaya supports mental health by promoting early detection, reducing stigma, expanding access to resources, and supporting your mental health recovery journey.
- [Sharing happiness one card at a time](https://www.vayahealth.com/news-and-stories/sharing-happiness-one-card-at-a-time/) - There’s a very special feeling associated with opening the mailbox and finding a hand-addressed envelope with your name on it. You know it’s something special meant just for you. And Dianna wants each and every card she makes to carry that feeling. As a Vaya Health member with an intellectual and/or developmental disability, owning a
- [Nick’s Bodacious Bird Bites: Bliss for birds and birdwatchers](https://www.vayahealth.com/news-and-stories/nicks-bodacious-bird-bites-bliss-for-birds-and-birdwatchers/) - The birdseed never falls far from the tree. Or is it the apple? For Nicolas and his mom, Cheryl, it’s both. Nicolas is a Vaya Health member with severe Intellectual and/or Developmental Disabilities, but that doesn’t stop him from earning his own money. Nicolas has a microenterprise, Nick’s Bodacious Bird Bites, that sells handmade bird
- [Nick Burrows Photography: seeing things a little differently](https://www.vayahealth.com/nick-burrows-photography-seeing-things-a-little-differently/) - Nick never really cared for art growing up, but at age 16 his parents enrolled him in a photography class at AB-Tech Community College. He walked in on his first day having never taken a photo before and it was simply a way for him to be in a class that did not require a
- [A Piece Within: Love in Every Bracelet](https://www.vayahealth.com/news-and-stories/a-piece-within-love-in-every-bracelet/) - If you know Mary Beth, she’s probably given you the “I love you” sign. It’s something she shares freely and often with those around her. Even her dog, Tuesday, gets several a day from her. It’s become her signature phrase and is now her signature charm on the beaded bracelets she makes. As a Vaya
- [CFAC Legislative Day 2025: Taking the Voices of those Vaya Serves to Legislators](https://www.vayahealth.com/news-and-stories/cfac-legislative-day-2025-taking-the-voices-of-those-vaya-serves-to-legislators/) - Vaya CFAC reminds policymakers of critical role that Medicaid plays in the lives of so many North Carolinians at the CFAC Legislative Day event for 2025.
- [Empowering North Carolina’s TBI Community: Vaya Health Highlights Commitment to Care During Brain Injury Awareness Month](https://www.vayahealth.com/news-and-stories/vaya-health-empowering-north-carolinas-tbi-community/) - Traumatic Brain Injury: Care Coordination and Services, Independent Living Programs, Community-Based Support Networks
- [Celebrating Developmental Disabilities Awareness Month: Spotlighting Foy Artwork](https://www.vayahealth.com/news-and-stories/developmental-disabilities-awareness-month-foy-artwork/) - March marks Developmental Disabilities Awareness Month, a time to promote inclusion, celebrate achievements, and highlight the importance of equal opportunities for individuals with developmental disabilities. This year’s theme, “A World of Opportunities,” encourages us to create an environment where every individual can thrive, regardless of ability. At Vaya Health, we recognize the incredible talents and
- [Vaya Expert Educates State Lawmakers on Dangers of Tianeptine](https://www.vayahealth.com/news-and-stories/vaya-expert-educates-state-lawmakers-on-dangers-of-tianeptine/) - Vaya Clinical Pharmacist Stephanie Craycroft-Andrews provided timely information and answered legislators’ questions Feb. 6 about tianeptine, an unregulated substance often included in products sold as “mood enhancers” under brand names such as Neptune’s Fix and Zaza Red. “Its risks are high. Its benefits are controversial. And, it’s currently unregulated in the United States,” Dr. Craycroft-Andrews
- [Vaya Health: Serving those who’ve Served our Nation](https://www.vayahealth.com/news-and-stories/vaya-health-serving-those-whove-served-our-nation/) - Vaya Health is honored to stand with the nation in paying tribute to veterans who have served selflessly to ensure the safety and freedom of others. Vaya maintains a year-round commitment to North Carolina's military community by providing critical support and care through ongoing partnerships with the NCServes network and the North Carolina Department of
- [Vaya Health Honors National Caregivers Day](https://www.vayahealth.com/vaya-health-honors-national-caregivers-day/) - Appreciating those who support others in need with time, energy, and compassion ASHEVILLE, NC – On Feb. 21, National Caregivers Day, Vaya Health recognizes and honors the individuals who selflessly provide personal care, emotional support, and a range of complex medical or nursing tasks to those who need it most. These dedicated individuals are unsung
- [In the Spotlight: SimplyHome](https://www.vayahealth.com/news-and-stories/in-the-spotlight-simplyhome/) - As a student at Western Carolina University in 2013, David spent a lot of time thinking about his future. After completing a two-year postsecondary program, his plans were like most other college graduate’s: find a job and find a place to live. "We had a pediatrician who told us that the only person who would
- [Advocates rally in support of recovery, healthier communities](https://www.vayahealth.com/news-and-stories/advocates-rally-support-recovery-healthier-communities/) - The 3rd Annual Western Regional Recovery Rally took place Saturday at Lake JunaluskaSept. 9, 2017 – More than 700 people came together Saturday at Lake Junaluska to rally in support of recovery from addiction, mental health concerns and other life challenges. Under the theme “We Recover Together,” the 3rd Annual Western Regional Recovery Rally included
- [Vaya Health announces new Sylva location](https://www.vayahealth.com/news-and-stories/vaya-health-announces-new-sylva-location/) - May 17, 2018 – Vaya Health today announced it will move its Sylva regional office to a new location in town as part of an administrative consolidation to strengthen the organization and increase cost-effectiveness. Effective July 1, Vaya’s Sylva office will move from 44 Bonnie Lane to 20 Sylva Plaza. Based in Asheville, Vaya manages
- [In the News: Vaya’s Rhonda Cox on Hope4NC, COVID-19](https://www.vayahealth.com/news-and-stories/in-the-news-vayas-rhonda-cox-on-hope4nc-covid-19/) - Vaya Chief Population Health Officer Rhonda Cox recently spoke with a writer for the nonprofit news organization Carolina Public Press about Vaya’s participation in the Hope4NC Crisis Counseling Program. The interview also touched on how calls to Vaya’s Behavioral Health Crisis Line have changed during the COVID-19 pandemic. Read the full article
- [Women helping women in WNC](https://www.vayahealth.com/news-and-stories/small-steps-toward-big-changes-women-helping-women-in-wnc/) - Small steps toward big changes “Most of the ladies we’re working with, their support network of people who are in recovery, or a support network, is very limited, if any,” said Peer Support Specialist Cassie York, a Mitchell County native. “It makes a really big difference to actually have someone who’s living in recovery, that
- [Outpatient opioid treatment program to open in Spindale](https://www.vayahealth.com/outpatient-opioid-treatment-program-to-open-in-spindale-2/) - New clinic services set to begin on Jan. 1, 2019 ASHEVILLE – Vaya Health and Blue Ridge Health (BRH) are joining forces to open a new outpatient opioid addiction treatment program in Rutherford County. Office-based opioid treatment services are expected to begin Jan. 1, 2019, at the BRH clinic at 187 W. Main St. in
- [NC DHHS Suspends Implementation of Medicaid Managed Care](https://www.vayahealth.com/news-and-stories/nc-dhhs-suspends-implementation-of-medicaid-managed-care/) - On Tuesday, November 19, the North Carolina Department of Health and Human Services (NC DHHS) announced that managed care implementation and open enrollment for NC Medicaid must be suspended. NC DHHS shared the following: With managed care suspended, NC Medicaid will continue to operate under the current fee-for-service model administered by the department. Nothing will
- [In the News: 'Don't be afraid to reach out' during COVID-19](https://www.vayahealth.com/news-and-stories/in-the-news-dont-be-afraid-to-reach-out-during-covid-19/) - How has COVID-19 changed local behavioral health needs and services? A Mountain Xpress reporter recently interviewed Vaya CEO Brian Ingraham and Member Services Manager Christine Elliott about changes during the pandemic and new mental health resources. Read more.
- [Autistics United: Building Connections](https://www.vayahealth.com/news-and-stories/autistics-united-building-connections/) - When Danny moved from Florida, he didn’t know anyone and felt isolated in a new place. Being on the autism spectrum, change can be hard to handle so the move was difficult enough, but the idea of going to meet-up groups and feeling like he would need to explain himself to everyone seemed daunting. Rather
- [Peer Support: Career Opportunities for Diverse Populations](https://www.vayahealth.com/peer-support-career-opportunities-for-diverse-populations/) - For Hadyyah Williams, resiliency is a way of life. An Asheville native, Williams spent her youth in foster care. She experienced anger and depression, eventually landing in psychiatric residential treatment facilities, hospitals, group homes, jails and homeless shelters. Now 23, Williams is making the most of the years to come. Through the Asheville nonprofit Green
- [Free Ashe County class to help prevent suicide among seniors](https://www.vayahealth.com/free-ashe-county-class-to-help-prevent-suicide-among-seniors/) - ASHEVILLE, N.C. – Would you know how to help an older adult struggling with suicidal thoughts? Would you know what signs to look for? Vaya Health will hold a free class on Thursday, Sept. 5, in West Jefferson that teaches anyone how to help prevent suicide among senior citizens. Vaya’s Geriatric and Adult Mental Health
- [‘Let’s Talk Opioids’: Event highlights progress, next steps](https://www.vayahealth.com/news-and-stories/lets-talk-opioids-event-highlights-progress-next-steps/) - Vaya’s efforts to prevent opioid overdose deaths and reduce substance use got attention Oct. 28 at an Asheville town hall on the opioid crisis in Buncombe County. An overflowing crowd packed into the U.S. Cellular Center’s banquet hall to learn about progress to date and work to be done at the “Let’s Talk Opioids” event.
- [Vaya Health appoints new Chief Finance Officer](https://www.vayahealth.com/news-and-stories/vaya-health-appoints-new-chief-finance-officer/) - ASHEVILLE, N.C. – Vaya Health today announced that Asheville native Larry Hill has been appointed Chief Finance Officer (CFO), effective immediately. Hill, 53, most recently served as Vice President of Finance at Mission Health. He joins Vaya as the Asheville-based public managed care organization prepares for statewide Medicaid Transformation that will change how healthcare services
- [Employment services aid recovery for WNC residents](https://www.vayahealth.com/employment-services-aid-recovery-for-wnc-residents/) - The benefits of employment often stretch far beyond the lifespan of a paycheck. Having a steady job can provide a sense of purpose, self-esteem, social interaction and community involvement. For people with mental health and substance use challenges, these rewards can be vital in helping achieve – and sustain – both recovery and hope. That’s
- [Local nonprofit honors Vaya Health CEO](https://www.vayahealth.com/news-and-stories/local-nonprofit-honors-vaya-health-ceo/) - ASHEVILLE, N.C. – A North Carolina association that helps people with disabilities thrive and connect to paid employment is honoring Vaya Health CEO Brian Ingraham for his leadership during the COVID-19 pandemic. The Hendersonville-based Marketing Association for Rehabilitation Centers (MARC) presented Ingraham with its 2020 Director’s Award virtually on Tuesday. The award recognizes people or
- [Vaya Health Tailored Plan – Vaya Total Care – will launch 2024](https://www.vayahealth.com/news-and-stories/vaya-health-tailored-plan-vaya-total-care-will-launch-april-1-2023/) - NCDHHS announces new launch date for Behavioral Health and Intellectual/Developmental Disability Tailored Plans.
- [NCDHHS announces Tailored Plan timeline change](https://www.vayahealth.com/news-and-stories/tailored-plan-timeline-change/) - The North Carolina Department of Health and Human Services (NCDHHS) has announced a change in the timeline for the launch of NC Medicaid Managed Care Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans, including the Vaya Health Tailored Plan (Vaya Total Care). Funding for the implementation of Tailored Plans comes through the state budget, which has
- [Supporting Substance Use Recovery and Harm Reduction](https://www.vayahealth.com/news-and-stories/supporting-substance-use-recovery-and-harm-reduction/) - Every year, the Substance Abuse and Mental Health Services Administration (SAMHSA) hosts National Prevention Day to highlight the critical role of prevention in reducing substance use disorders and promoting mental health. As communities across the country continue to combat the challenges of substance use, this annual event serves as a powerful reminder of the importance
- [Talking About Trauma: Vaya Reaches Out in Caldwell County](https://www.vayahealth.com/news-and-stories/talking-about-trauma-vaya-reaches-out-in-caldwell-county/) - Sometimes, adjusting the lens through which you see the world brings problems – and solutions – into much clearer focus. Vaya Health is working with school districts, community groups, local agencies, providers and families to help others see life through a lens informed by the study of trauma, particularly childhood trauma. Recent efforts have centered
- [The Vaya Total Care Perks Program](https://www.vayahealth.com/news-and-stories/the-vaya-total-care-perks-program/) - Vaya Health knows that more goes into health and well-being than what happens inside the doctor’s office. Beginning July 1, Vaya Total Care members can access a new suite of value-added services, known as Vaya Total Care Perks. These perks are designed to support members, helping them manage their health and well-being more comprehensively and
- [Child Abuse Prevention Efforts at Vaya Health](https://www.vayahealth.com/news-and-stories/child-abuse-prevention-efforts-at-vaya-health/) - April marks National Child Abuse Prevention Month in the United States, a significant time to focus on protecting children and promoting family wellness. Vaya Health recognizes the vital role that prevention plays in ensuring the safety and well-being of children in our communities. Through our partnership with Prevent Child Abuse NC, we are committed to
- [Vaya observes Brain Injury Awareness Month ](https://www.vayahealth.com/news-and-stories/vaya-observes-brain-injury-awareness-month/) - March is Brain Injury Awareness Month. Did you know that every nine seconds, someone in the United States sustains a brain injury? That amounts to 3.5 million people each year. More locally, the Centers for Disease Control and Prevention (CDC) estimates that approximately 2% of North Carolinians experience a Traumatic Brain Injury (TBI)—that means about
- [Vaya, Tobacco Cessation, and Lung Cancer Awareness Month](https://www.vayahealth.com/news-and-stories/vaya-tobacco-cessation-and-lung-cancer-awareness-month/) - November is Lung Cancer Awareness Month. Lung cancer awareness is critical for all of us—not just those who smoke. According to the Lung Cancer Research Foundation, one in 16 people will be diagnosed with lung cancer in their lifetime. Lung cancer affects people with and without a history of smoking, and Vaya Health is here
- [#VayaStrong - Blue Ridge Relay 2017](https://www.vayahealth.com/news-and-stories/vayastrong-blue-ridge-relay-2017/) - Congratulations to Team Vaya Strong for their completion of the Blue Ridge Relay, the premier team running relay in the Southeast. More than 200 teams competed in this year’s race. Relay teams rotated through 36 transition areas, covering approximately 208 miles. Each member of Team Vaya Strong ran three legs of varying lengths and difficulty,
- [Vaya Health Receives Award for its Microenterprise Program](https://www.vayahealth.com/news-and-stories/vaya-health-receives-award-for-its-microenterprise-program/) - Vaya Health, a leading North Carolina managed care organization, is proud to announce that its innovative Microenterprise Program has been honored with a distinguished award, showcasing the impact its program has had on local communities. The accolade, presented by the i2i Center for Integrative Health, recognizes Vaya’s outstanding contributions in empowering individuals with intellectual or
- [N.C. managed care organizations announce coalition](https://www.vayahealth.com/news-and-stories/nc-managed-care-organizations-announce-coalition/) - Leaders of three North Carolina managed care organizations (MCOs) have announced a new partnership to leverage strengths and expertise in response to Medicaid reform. The coalition will unite the efforts of three high-performing MCOs – Alliance Behavioral Healthcare, Trillium Health Resources and Vaya Health – to address significant, statewide health policy issues that impact North
- [Breaking Myths and Bolstering Communities ](https://www.vayahealth.com/news-and-stories/breaking-myths-and-bolstering-communities/) - As we honor World Teen Mental Wellness Day on March 2 as well as Self-Harm Awareness Month throughout March, Vaya Health aims to break the silence, dispel myths, and promote understanding surrounding self-harm. Self-harm is not just a phase or a trend. This month and all year round, Vaya works to educate the communities we
- [Jody Hill Appears on Spotlight Carolina](https://www.vayahealth.com/news-and-stories/jody-hill-appears-on-spotlight-carolina/) - Jody Hill visited with WLOS to talk about Vaya Health’s new health care plan, Vaya Total Care. In 2024*, Vaya Health will manage physical health care, pharmacy, long-term services and supports (LTSS), behavioral health, intellectual/developmental disability (I/DD), and traumatic brain injury (TBI) services under a single, integrated health plan called a Behavioral Health and Intellectual/
- [Vaya Health and Cardinal Innovations Announce Consolidation](https://www.vayahealth.com/news-and-stories/vaya-health-and-cardinal-innovations-announce-consolidation/) - Managed care organizations join under Vaya Health leadership to bring strength and stability to public behavioral health care in North Carolina Asheville/Charlotte, N.C. Two of North Carolina’s largest managed care organizations announced today that they will consolidate in preparation for the state’s transformation to Medicaid managed care. Vaya Health and Cardinal Innovations have already begun
- [NEWS PHOTO GALLERY: Balsam Center in Haywood County Expands](https://www.vayahealth.com/news-and-stories/news-photo-gallery-balsam-center-in-haywood-county-expands/) - October, 12, 2017 - A recent expansion, extensive renovations and other upgrades will allow the Balsam Center in Haywood County to serve more local residents seeking mental health or substance use treatment. The Balsam Center, operated by Appalachian Community Services (ACS) and located at 91 Timberlane Road in Waynesville, expanded its facility-based crisis unit from
- [Becoming ‘Miss Amazing’](https://www.vayahealth.com/miss-amazing/) - Her mother calls her “Miss Sass.” She also answers to “Miss Priss.” Never one to shy away from the spotlight, Brandi Mutters is now vying for a new title – “Miss Amazing.” Brandi, who has Down syndrome, will fly to Chicago this weekend to represent North Carolina in the national Miss Amazing pageant for girls
- [Vaya Health donates NARCAN® to Department of Social Services](https://www.vayahealth.com/news-and-stories/vaya-health-donates-narcan-to-department-of-social-services/) - Local managed care organization provides opioid overdose-reversal kits for DSS staff who work in the community Asheville, N.C. – After witnessing a parent experience an opioid overdose during a supervised visit in 2018, staff at the Mitchell County Department of Social Services realized they were on the front lines of the opioid crisis. EMS workers

## Pages

- [Vaya Health Home](https://www.vayahealth.com/) - Vaya Health is a public managed care organization (MCO) that prioritizes whole-person health. We manage Medicaid, federal, state, and local funding to connect the people we serve to health care services and supports.
- [Transparency](https://www.vayahealth.com/about/transparency/) - At Vaya Health, integrity is a core value. We strive to ensure quality care and accountable financial stewardship in our daily operations. As managers of public funds, we believe that transparency not only builds trust, it also improves outcomes. Vaya Health Board of Directors Learn more about Vaya's Board of Directors Vaya Board Adopts Diversity,
- [TTY/TDD Services](https://www.vayahealth.com/ttytdd-services/) - Vaya Health uses Relay North Carolina for TTY calls. Access Relay NC by dialing 711 from your TTY phone.
- [Leadership](https://www.vayahealth.com/about/governance/leadership/) - Meet the Vaya Health leadership team to learn more about their individual roles and responsibilities within the organization, including Tracy Hayes, Area Director and Chief Executive Officer.
- [Healthy Habits](https://www.vayahealth.com/benefits-services/improve-your-wellness/healthy-habits/) - Explore some healthy habits and resources to create a healthier lifestyle to make you feel better both physically and mentally.
- [Vaya Offices](https://www.vayahealth.com/contact/vaya-offices/) - Vaya Health Offices Vaya Health is here to support the people and local communities we serve. Administrative office 200 Ridgefield Court Suite 218 Asheville, NC 28806 Phone:1-800-893-6246 (toll-free)1-828-225-2785 (local) Business hours:8:30 a.m. to 5 p.m., Monday - Friday Call the administrative office to schedule an appointment with Vaya staff in one of our local offices. Ashe County
- [Care Management](https://www.vayahealth.com/benefits-services/care-management/) - Care management is a free benefit available to qualifying Vaya Health members who may need special medical and social support.
- [Intellectual/Developmental Disabilities](https://www.vayahealth.com/benefits-services/intellectual-developmental-disabilities/) - Vaya Health offers services to help people with intellectual/developmental disabilities remain in their communities and live as independently as possible.
- [Regional Boards](https://www.vayahealth.com/about/governance/regional-boards/) - Vaya Health’s four Regional Boards serve as key avenues for county representatives to share knowledge about the needs of local communities.
- [Consumer and Family Advisory Committee](https://www.vayahealth.com/about/committees/cfac/) - The Consumer and Family Advisory Committee or CFAC helps ensure people receiving services have a strong voice at Vaya and in the community.
- [Board of Directors](https://www.vayahealth.com/about/governance/board-of-directors/) - The Vaya Health Board of Directors is responsible for the comprehensive, collaborative planning and budgeting of publicly funded services for Vaya members and recipients. The Board appoints Vaya’s Area Director and Chief Executive Officer, oversees compliance, approves the annual budget, and ensures Vaya manages services in a way that best meets the diverse needs of
- [Money Follows the Person (MFP)](https://www.vayahealth.com/benefits-services/housing-initiatives/money-follows-the-person-transition-coordination-program/) - Money Follows the Person (MFP) helps older adults and people with physical disabilities move back into the community with financial and coordination support.
- [Cherokee Indian Police Department -  CIT](https://www.vayahealth.com/get-help/education-training/crisis-intervention-team-training/henderson-transylvania-cit/) - Vaya Health’s CIT training for Buncombe County teaches skills to help you improve communication, increase safety, and interact more effectively with individuals in crisis due.
- [Crisis Intervention Team Training](https://www.vayahealth.com/get-help/education-training/crisis-intervention-team-training/) - CIT training fosters partnerships among law enforcement/first responders, providers, and people affected by behavioral health disorders, I/DD, and TBI.
- [Human Rights Committee](https://www.vayahealth.com/about/committees/hrc/) - Vaya’s Human Rights Committee (HRC) helps ensure processes are in place to protect human rights, civil rights, and client rights of all Vaya members and recipients.
- [Long-Term Services and Supports Member Advisory Committee](https://www.vayahealth.com/about/committees/ltss-mac/) - The Long-Term Services and Supports (LTSS) Member Advisory Committee provides stakeholder input and advice about the LTSS covered by Vaya Health.
- [Pharmacy Services](https://www.vayahealth.com/benefits-services/pharmacy/) - Vaya Health connects Tailored Plan Medicaid members to a large pharmacy network to access needed medications and services.
- [Education and Training](https://www.vayahealth.com/get-help/education-training/) - Vaya Health's trainings help you better understand behavioral health disorders, intellectual/developmental disabilities, and traumatic brain injuries.
- [Transportation Assistance](https://www.vayahealth.com/benefits-services/transportation-assistance/) - Vaya Health transportation assistance can help Vaya Total Care members get to and from certain appointments and resources.
- [Traumatic Brain Injury](https://www.vayahealth.com/benefits-services/traumatic-brain-injury/) - Vaya offers services to help people with a traumatic brain injury (TBI) be healthy and live as independently as possible.
- [WNC Thrive](https://www.vayahealth.com/wnc-thrive/) - WNC Thrive works with multiple organizations to offer after-school, weekend, and summer camp programs to children and families recovering from Hurricane Helene.
- [Housing Initiatives](https://www.vayahealth.com/benefits-services/housing-initiatives/) - Vaya Health believes having a safe, stable place to live is a critical part of well-being and recovery. Learn more about our housing programs.
- [In Lieu of Services Policies](https://www.vayahealth.com/about/policies/ilos-policy/) - Vaya Health's service array includes “in lieu of” services, also known as ILOS. These extra supports are not included in the North Carolina Medicaid State Plan.
- [Member Privacy Rights](https://www.vayahealth.com/member-privacy-rights/) - The law protects the security and confidentiality of your personal health information. Except as allowed by law, your records and other information about you will not be released by us or by any of our providers without your written permission. You have the right to request and receive a copy of your medical record, subject
- [Walk-in Centers](https://www.vayahealth.com/get-help/walk-crisis-centers/) - Walk-in centers offer fast access to care for mental health and substance use issues that are not life-threatening. Every county Vaya serves has at least one center.
- [Hurricane Helene Recovery](https://www.vayahealth.com/helene-recovery/) - Vaya Health, an Asheville-based public managed care organization for people with mental health, substance use, intellectual/developmental disability, and traumatic brain injury needs, serves 22 North Carolina counties included in President Biden’s disaster declarations following Hurricane Helene: Alexander, Alleghany, Ashe, Avery, Buncombe, Caldwell, Clay, Graham, Haywood, Henderson, Jackson, Macon, Madison, McDowell, Mitchell, Polk, Rowan, Swain, Transylvania, Watauga, Wilkes,
- [NC Medicaid Direct](https://www.vayahealth.com/health-plans/nc-medicaid-direct/) - NC Medicaid Direct NC Medicaid Direct is North Carolina’s health care program for Medicaid beneficiaries who are not enrolled in a managed care plan. Vaya members who are part of NC Medicaid Direct have the following benefits: Physical health services, like regular checkups, maternity care, hospital care, vision care, and nursing home services, through NC
- [State-Funded Services](https://www.vayahealth.com/health-plans/state-funded-services/) - State-Funded Services If you are uninsured or underinsured and cannot afford to pay for care, you may be eligible for State-funded services. In the Vaya Health region, these services are available through the Vaya Behavioral Health and Intellectual/Developmental Disabilities (I/DD) Tailored Plan. A person who receives State-funded services is called a Tailored Plan recipient. Recipients
- [Vaya Total Care](https://www.vayahealth.com/health-plans/vaya-total-care/) - Vaya Total Care Vaya Total Care is a Behavioral Health and Intellectual/Developmental Disabilities (I/DD) Tailored Plan for Medicaid members. It focuses on whole-person care. A Tailored Plan is a type of managed care health plan. For people with Medicaid, it includes: Physical health care Pharmacy benefits Behavioral health services I/DD services Traumatic brain injury (TBI)
- [Tobacco Cessation](https://www.vayahealth.com/benefits-services/improve-your-wellness/tobacco-cessation/) - Have you thought about quitting tobacco? We can help. Vaya Health works with proven programs to support you on your path to stopping tobacco use, including smoking, vaping, chewing, or dipping. Quit For Life® If you are a Vaya Total Care Medicaid member, you may qualify for Quit For Life®. This program offers one-on-one coaching
- [2025 Board Meetings](https://www.vayahealth.com/about/governance/board-of-directors/2025-board-meetings/) - Learn more about Vaya's 2025 board meetings through the use of this archive, you can access content from our meetings including agendas, minutes, and more.
- [Wellness Support for North Carolina Communities](https://www.vayahealth.com/benefits-services/improve-your-wellness/) - Vaya Health can help you get started on your journey to improving your health and wellness.
- [Substance Use Recovery](https://www.vayahealth.com/benefits-services/substance-use-disorders/substance-use-recovery/) - Someone with a substance use disorder may repeatedly use alcohol or drugs despite the consequences. More than 20 million Americans struggle with substance use, including 8 million people who also have a mental health disorder, according to the Substance Abuse and Mental Health Services Administration (SAMHSA). At Vaya Health, we see you as a person, not
- [Manage Your Condition](https://www.vayahealth.com/benefits-services/improve-your-wellness/manage-your-condition/) - Managing your health can be different for everyone. Learn about Vaya Health programs to help you get and stay well.
- [Healthy Opportunities Pilot](https://www.vayahealth.com/get-help/local-resources/hop/) - The Healthy Opportunities Pilot (HOP) program focuses on connecting North Carolinians to resources that address important needs — beyond health care.
- [Get to Know Vaya](https://www.vayahealth.com/about/) - Vaya is a public manager of care for individuals facing challenges with mental illness, substance use, intellectual/developmental disabilities (I/DD), and/or traumatic brain injuries.
- [Media Center](https://www.vayahealth.com/news-and-stories/media-center/) - Welcome to Vaya Health’s media center. We place a high priority on ensuring members of the news media promptly receive public information related to Vaya or about issues involving mental health, substance use disorder, intellectual/developmental disabilities (I/DD), and traumatic brain injury (TBI) in North Carolina. Please direct all news media inquiries to: AK Brinson, Public
- [Crisis Help](https://www.vayahealth.com/get-help/crisis-help/) - Get help for a behavioral health crisis, any time, day or night. Call Vaya or visit a community treatment facility near you for crisis support.
- [Transitions to Community Living](https://www.vayahealth.com/benefits-services/transition-to-community-living/) - Transitions to Community Living gives eligible adults with serious mental illness the opportunity to choose where they live and work.
- [Mobile Crisis Services](https://www.vayahealth.com/get-help/mobile-crisis-services/) - If you’re struggling, a mobile crisis team can come to you. This free resource is available 24 hours a day, seven days a week, for people of all ages.
- [Substance Use Disorder](https://www.vayahealth.com/benefits-services/substance-use-disorders/) - Vaya Health supports people with substance use disorders with treatment and recovery services and a commitment to promoting wellness and reducing stigma.
- [Ombudsman Program](https://www.vayahealth.com/get-help/ombudsman/) - The NC Medicaid Ombudsman is an independent organization that provides free, confidential support and education for Medicaid beneficiaries.
- [Child & Family Wellness](https://www.vayahealth.com/benefits-services/improve-your-wellness/child-family-wellness/) - The early years of life are an important time to support lifelong physical, social, and emotional well-being. Learn more about child and family wellness.
- [Contact Us](https://www.vayahealth.com/contact/) - Contact Us Call our Behavioral Health Crisis Line at 1-800-849-6127 if you or someone you know needs help in a crisis. Our trained professionals are available to take your call 24 hours a day, seven days a week. If you are hearing impaired, call Relay NC at 711. If you or someone you know needs
- [Non-Discrimination Policy](https://www.vayahealth.com/about/health-equity/non-discrimination-policy/) - Vaya Health values diversity and is committed to equal employment opportunities. Explore our non-discrimination policy for more information.
- [Quality Improvement](https://www.vayahealth.com/about/transparency/quality-improvement/) - Vaya’s Quality Management and Improvement Program measures how well we meet member needs.
- [Community Listening Sessions](https://www.vayahealth.com/about/transparency/community-listening-sessions/) - Vaya’s listening session activities are one way community members can share feedback, challenges, and opportunities about the services and supports Vaya manages.
- [News and Stories](https://www.vayahealth.com/news-and-stories/) - Read the latest news and stories from Vaya Health to discover what is going on in health care in North Carolina and across the country.
- [Emergency and Disaster](https://www.vayahealth.com/get-help/emergency-disaster/) - You never know when disaster will strike or how long it will last. An emergency or disaster can cause complications with your health care. Vaya Health is here to support members, recipients, and their families during emergencies or disasters, such as floods, tornadoes, hurricanes, and other weather events. We will provide resources, updates, and guidance
- [Advance Directives](https://www.vayahealth.com/get-help/advance-directives/) - An advance directive is a set of written directions you give about the medical and mental health care you want if you ever lose the ability to make decisions for yourself.
- [Men’s Health](https://www.vayahealth.com/benefits-services/improve-your-wellness/mens-health/) - Men are at higher risk for many serious diseases, including heart disease, lung cancer, and HIV. Men also face unique health problems that don't affect women, like prostate cancer. To improve men's health, it's important for men of all ages to be aware about preventive screenings and regular health care. Having a better understanding of
- [Women’s Health](https://www.vayahealth.com/benefits-services/improve-your-wellness/womens-health/) - Women experience many unique health issues — for example, pregnancy, childbirth, and menopause. And some health issues that affect both men and women pose specific challenges for women. Vaya’s goal is to help improve women’s health and safety throughout their lives. Women are also at risk for diseases like breast and cervical cancer. Screening for
- [NC Innovations Waiver and Innovations Waitlist](https://www.vayahealth.com/benefits-services/intellectual-developmental-disabilities/nc-innovations-waiver/) - The NC Innovations Waiver helps people with intellectual/developmental disabilities (I/DD) get services and supports in their home and participate in their community. It is an NC Medicaid waiver with a limited number of slots. If slots are full, you can apply to be added to the Innovations Waitlist. Vaya Health helps coordinate services for Innovations
- [Member Rights And Responsibilities](https://www.vayahealth.com/health-plans/vaya-total-care/member-rights-responsibilities/) - As a Vaya Total Care (Tailored Plan) member, you have certain rights and responsibilities. Vaya will respect your rights and make sure that no one working for our health plan, or any of our providers, will prevent you from exercising your rights. Your rights As a Vaya Total Care member, you have a right to:
- [Recipient Rights and Responsibilities](https://www.vayahealth.com/health-plans/state-funded-services/recipient-rights-responsibilities/) - As a Vaya Health recipient of State-funded services, you have certain rights and responsibilities. Learn what these are for yourself.
- [Member Rights and Responsibilities](https://www.vayahealth.com/health-plans/nc-medicaid-direct/member-rights-and-responsibilities/) - Learn what your rights and responsibilities are as a Vaya Health NC Medicaid Direct member.
- [Mental Health](https://www.vayahealth.com/benefits-services/mental-health/) - Vaya Health supports people with mental health disorders with access to treatment services, education, and a strong commitment to reducing stigma.
- [Innovations Waiver Member Handbook](https://www.vayahealth.com/benefits-services/intellectual-developmental-disabilities/innovations-waiver-member-handbook/) - Our Innovations Waiver Member Handbook explains what services and supports are available through the NC Innovations Waiver and participant rights.
- [NC Medicaid Direct Member Handbook](https://www.vayahealth.com/health-plans/nc-medicaid-direct/member-handbook/) - Our NC Medicaid Direct Member Handbook explains how your health plan works and what Medicaid services are available to you.
- [Tailored Plan Member Handbook](https://www.vayahealth.com/health-plans/vaya-total-care/member-handbook/) - Our Tailored Plan Member Handbook explains how your health plan works and what Medicaid services are available to you as a Vaya Total Care member.
- [Recipient Handbook](https://www.vayahealth.com/health-plans/state-funded-services/recipient-handbook/) - Our Recipient Handbook explains how your health plan works and what state-funded services may be available to you.
- [Microenterprise Business Directory](https://www.vayahealth.com/benefits-services/intellectual-developmental-disabilities/microenterprise-directory/) - Many Vaya members with disabilities run their own microenterprises or small businesses. Learn more about these talented members.
- [Vaya Total Care Perks](https://www.vayahealth.com/health-plans/vaya-total-care/vaya-total-care-perks/) - Vaya Total Care Perks are value-added services that are available to qualified members at no cost to support you in living the life you choose.
- [Health Education and Aging Resource Team (HEART)](https://www.vayahealth.com/get-help/education-training/health-education-aging-resource-team/) - The Health Education and Aging Resource Team (HEART) provides education, support, and consultation to agencies and care providers of people 55 and older.
- [Vaya Total Care Member Appeals](https://www.vayahealth.com/health-plans/vaya-total-care/member-appeals/) - Vaya Total Care members have a right to appeal adverse benefit determinations to Vaya within 60 days from the date on your letter.
- [NC Medicaid Direct Member Appeals](https://www.vayahealth.com/health-plans/nc-medicaid-direct/appeals/) - NC Medicaid Direct members have a right to appeal adverse benefit determinations to Vaya within 60 days from the date on your letter.
- [State Fair Hearings](https://www.vayahealth.com/health-plans/vaya-total-care/state-fair-hearings/) - If you do not agree with Vaya Health’s decision on your appeal, you can ask for a State Fair Hearing.
- [State Fair Hearings](https://www.vayahealth.com/health-plans/nc-medicaid-direct/state-fair-hearings/) - If you do not agree with Vaya Health’s decision on your appeal, you can ask for a State Fair Hearing.
- [Vaccination Resources](https://www.vayahealth.com/benefits-services/improve-your-wellness/vaccinations/) - Vaccination resource are important part of protecting you and others from getting or spreading preventable diseases, because your health and wellness matters.
- [Recipient Appeals](https://www.vayahealth.com/health-plans/state-funded-services/recipient-appeals/) - State-funded services recipients have the right to appeal decisions to deny, suspend, reduce, or terminate their services.
- [Take a Screening](https://www.vayahealth.com/benefits-services/mental-health/screening/) - Mental Health Screening
- [Community Training Request Form](https://www.vayahealth.com/get-help/education-training/community-training-request-form/) - Vaya Health provides community training requests for behavioral, mental, and physical health challenges. Register your team for training today.
- [Early and Periodic Screening, Diagnostic, and Treatment (EPSDT)](https://www.vayahealth.com/benefits-services/improve-your-wellness/epsdt/) - EPSDT is a Medicaid benefit Vaya Health provides for children and adolescents under age 21 that makes sure necessary health services are available even if not usually covered by NC Medicaid.
- [Alamance, Caswell, and Chatham CIT](https://www.vayahealth.com/get-help/education-training/crisis-intervention-team-training/haywood-october-2023/) - Vaya Health’s CIT training for Polk County teaches skills to help you improve communication, increase safety, and interact more effectively with individuals in crisis due.
- [Fraud, Waste, and Abuse](https://www.vayahealth.com/contact/fraud-waste-abuse/) - Vaya is committed to preventing and identifying fraud and abuse in the Medicaid program. You can help by reporting any suspicious activity.
- [Test Page - Newsroom](https://www.vayahealth.com/new-page-test/)
- [Individual- and Family-Directed Services](https://www.vayahealth.com/benefits-services/intellectual-developmental-disabilities/individual-family-directive-services/) - NC Innovations Waiver participants or their LRPs may self-direct some or all their waiver services, instead of having services directed by a provider.
- [Vance, Granville, Franklin, and Person CIT](https://www.vayahealth.com/get-help/education-training/crisis-intervention-team-training/granville-expo-convention-center-cit/) - Vaya Health’s CIT training for Alamance, Caswell, Chatham, and Person County teaches skills to help you improve communication, increase safety, and interact more effectively with individuals in crisis due.
- [LTSS MAC Membership Application](https://www.vayahealth.com/about/committees/ltss-mac/ltss-mac-membership-application/) - Join the Vaya Health Long-Term Services and Supports (LTSS) Member Advisory Committee. The LTSS Committee reviews and provides feedback on relevant Vaya reports
- [Personal Care Services](https://www.vayahealth.com/get-help/personal-care-services/) - Personal Care Services (PCS) is a Medicaid benefit for Vaya Total Care members who need help with activities of daily living, called ADLs. These activities are things like bathing, dressing, using the bathroom, eating, and doing light housework. Am I eligible for PCS? To qualify for PCS, you will need to meet with a nurse
- [Vaya Health Website Survey](https://www.vayahealth.com/vaya-health-website-survey/) - Thank you for visiting Vaya Health online. This short survey will help us learn how we can continue to improve our website to provide you with the best experience. The survey is anonymous, which means we do not ask for your personal information. Other feedback? If you would like to leave feedback about an experience
- [NC Innovations Stakeholders](https://www.vayahealth.com/about/committees/innovations-stakeholders/) - Innovations Stakeholders meetings focus on topics related to the NC Innovations Waiver. At the meetings, we share new information and get feedback.
- [For Youth and Families](https://www.vayahealth.com/get-help/system-of-care/for-youth-and-families/) - Youth and families are at the core of System of Care. This collaborative approach promotes shared responsibility and success.
- [System of Care](https://www.vayahealth.com/get-help/system-of-care/) - System of Care is a best-practice model for working with and for children and youth with complex needs in partnership with families and communities.
- [Recipient Complaints](https://www.vayahealth.com/health-plans/state-funded-services/recipient-complaints/) - If you are unhappy with any of your State-funded services, your care manager, Vaya, or your provider, you may file a complaint with Vaya.
- [Pharmacy Lock-in Program](https://www.vayahealth.com/benefits-services/pharmacy/pharmacy-lock-in/) - The Vaya Health Lock-in Program helps identify members who are at risk for possible overuse or improper use of pain or nerve medications.
- [Pathways to Permanency](https://www.vayahealth.com/get-help/pathways-to-permanency/) - The Pathways to Permanency project is an initiative to align the work of the child welfare and public behavioral health systems.
- [Medicaid Grievances](https://www.vayahealth.com/health-plans/nc-medicaid-direct/grievances/) - If you are unhappy or have a complaint about your Medicaid services or Vaya Health, you can file a grievance.
- [Utilization Management Policy](https://www.vayahealth.com/about/policies/um-policy/) - Vaya's Utilization Management Program ensures responsible healthcare decisions and budget allocation in compliance with NCDHHS guidelines. Learn more
- [Member and Recipient Portal](https://www.vayahealth.com/member-recipient-portal/) - The Vaya Health Member and Recipient Portal provides secure access to the information and tools needed on your health care journey.
- [Medication Search](https://www.vayahealth.com/benefits-services/pharmacy/medication-search/) - Learn more about your Vaya Total Care pharmacy benefits and use our prescription drug search tool to find out if your medicine is covered.
- [Local Resources](https://www.vayahealth.com/get-help/local-resources/) - Need help finding local resources like housing, work, transportation, food, or other social supports? Vaya Health is here to help. Learn this and more with a quick phone call.
- [Language Services](https://www.vayahealth.com/language-services/) - Vaya Health offers translation services for 150 different languages. Call our Member and Recipient Service Line at 1-800-962-9003 to get started.
- [Human Rights Committee Application](https://www.vayahealth.com/about/committees/hrc/human-rights-committee-application/) - Apply now if you are interested in serving on Vaya’s Human Rights Committee through this application. Become a representative of the people in our community.
- [Get Help](https://www.vayahealth.com/get-help/) - Crisis assistance is available to all callers 24/7. Routine appointments are available to individuals who receive Medicaid and eligible people without insurance.
- [Find a Provider](https://www.vayahealth.com/get-help/provider-search/) - Find a Provider Need help finding a health care provider? Our easy-to-use search tool makes it simple to locate a provider near you who participates in the Vaya Health network. Our Provider Directory Search has a new look! Additional features to make it easier to find a provider or practitioner near you. If you need
- [Financial Information](https://www.vayahealth.com/about/transparency/financial-information/) - Vaya Health makes our annual organizational budget and other relevant financial documents easily accessible to our community.
- [Family Partners](https://www.vayahealth.com/get-help/family-partners/) - Vaya Health’s Family Partners help other families develop a strong voice to advocate for their unique needs, while connecting families to local resources in North Carolina.
- [Working at Vaya](https://www.vayahealth.com/about/careers/) - Join our passionate team at Vaya Health and create a meaningful career path that helps to build a stronger and healthier North Carolina.
- [1915(i) Services](https://www.vayahealth.com/benefits-services/1915i-services/) - 1915(i) services are a type of home- and community-based services helping you or a loved one live at home, find a job, learn skills to participate in the community, and more.
- [Opioid Misuse Prevention and Treatment](https://www.vayahealth.com/benefits-services/substance-use-disorders/opioid-misuse-prevention-treatment/) - Opioid misuse and overuse are serious and widespread issues in North Carolina, and they have increased significantly over the last several decades. In the last 20 years, more than 16,500 North Carolinians lost their lives to unintentional opioid overdose. COVID-19 and the associated pandemic control measures exacerbated the opioid overdose risk with a 28% increase
- [Vaya Health Plans](https://www.vayahealth.com/health-plans/) - Vaya Health Plans Vaya Health supports the well-being of North Carolinians through Medicaid and State-funded health plans. Learn more about services that may be available to you. Vaya Total Care Medicaid Services (Tailored Plan) Vaya Total Care is Medicaid coverage that includes physical health care, behavioral health services, and pharmacy benefits in a single, integrated
- [24/7 Behavioral Health Crisis Line](https://www.vayahealth.com/available-services/access-to-care/) - Vaya Health maintains deep roots in our local communities. Our confidential, 24/7 Behavioral Health Crisis Line at 1-800-849-6127 is based in North Carolina and staffed by professionals from the counties we serve. Our call center specialists are trained to help people with mental health, substance use or intellectual/developmental disability needs. When you call, you'll be
- [Website Terms and Conditions, Disclaimer, and Privacy Policy](https://www.vayahealth.com/website-privacy-policy/) - EFFECTIVE DATE AND CHANGES Welcome to this website, which is owned and operated by Vaya Health LME/MCO. Vaya Health (“us”, “we”, or “our”) operates https://vayahealth.com, https://providers.vayahealth.com and https://learn.vayahealth.com (the “Sites”). Vaya maintains the Sites as a service to its visitors, members, and providers, subject to the following Website Disclaimer, Terms & Conditions of Use, and
- [Get Care](https://www.vayahealth.com/available-services/) - Finding care can be confusing sometimes. At Vaya Health, we make it easier. The process often starts with a phone call to our 24/7 Behavioral Health Crisis Line at 1-800-849-6127. You can receive referrals to providers, find information about community organizations, request services or get help in a crisis. Reasons to call include: You are experiencing
- [Vaya Sitemap](https://www.vayahealth.com/sitemap/) - Access Vaya Health's sitemap to help navigate across the website, locating pages and posts that offer insightful information about our organization's services and support in North Carolina.
- [Order Completed](https://www.vayahealth.com/tickets-order/) - [tec_tickets_success]
- [Tickets Checkout](https://www.vayahealth.com/tickets-checkout/) - [tec_tickets_checkout]
- [CFAC Membership Application](https://www.vayahealth.com/about/committees/cfac/cfac-membership-application/) - If you are interested in becoming a Consumer and Family Advisory Committee (CFAC) member, complete the membership application online today.
- [Auxiliary Aids and Interpreter Services](https://www.vayahealth.com/auxiliary-aids-and-interpreter-services/) - Auxiliary Aids and Interpreter Services If English is not your first language, we can help. Call 1-800-962-9003 (TTY/TDD 711). We can give you, free of charge, the information in this material in your language orally or in writing or access to interpreter services. We also can help answer your questions in your language. For help
- [#VayaStrong](https://www.vayahealth.com/about/current-news/vayastrong/) - At Vaya Health, we believe working together makes us stronger. That’s why we created #VayaStrong, a sign of our commitment to the wellness, fitness and overall health of our staff and the community. The initiative encourages staff participation in events that promote healthy living for the mind and body. Activities have included relay races and
- [Health Equity](https://www.vayahealth.com/about/health-equity/)
- [Governance](https://www.vayahealth.com/about/governance/)
- [Benefits Services](https://www.vayahealth.com/benefits-services/)
- [Physical Health](https://www.vayahealth.com/benefits-services/physical-health/) - Content in progress.
- [Get to Know Us](https://www.vayahealth.com/get-to-know-us/) - https://vimeo.com/488702861 Vaya Health is a public managed care organization (MCO) that oversees Medicaid, federal, state and local funding for services and supports related to mental health, substance use disorder and intellectual/developmental disabilities. We currently operate in the following North Carolina counties: Alamance, Alexander, Alleghany, Ashe, Avery, Buncombe, Caldwell, Caswell, Chatham, Cherokee, Clay, Franklin, Graham, Granville, Haywood,

## Vaya Training Videos

- [Adding Search Terms & Search CTA Banners](https://www.vayahealth.com/vaya-training-videos/adding-search-terms-search-cta-banners/)
- [Hide Plugin & Core Update Notices](https://www.vayahealth.com/vaya-training-videos/hide-plugin-core-update-notices/)
- [Editable Navigation Menus Training](https://www.vayahealth.com/vaya-training-videos/new-navigation-menu-training/)
- [Adding a Content Freeze](https://www.vayahealth.com/vaya-training-videos/adding-a-content-freeze/)
- [Archiving Content](https://www.vayahealth.com/vaya-training-videos/archiving-content/)
- [Adding New Virtual Events to Vaya](https://www.vayahealth.com/vaya-training-videos/adding-virtual-events/)
- [Adding New Pages To the Site](https://www.vayahealth.com/vaya-training-videos/adding-new-pages/)
- [Adding New Events for Vaya Health](https://www.vayahealth.com/vaya-training-videos/adding-new-events/)
- [Adding the Latest Events Block](https://www.vayahealth.com/vaya-training-videos/latest-events-block/)
- [State Reporting Walk Through](https://www.vayahealth.com/vaya-training-videos/state-reporting-walk-through/)
- [Adding the tab navigation block](https://www.vayahealth.com/vaya-training-videos/adding-the-tab-navigation-block/)
- [Adding and Modifying Alert Banners](https://www.vayahealth.com/vaya-training-videos/adding-and-modifying-alert-banners/)
- [Adding Press Releases to Media Center](https://www.vayahealth.com/vaya-training-videos/adding-press-releases-to-media-center/)
- [Events Training And QA With Ntara 09-26-24](https://www.vayahealth.com/vaya-training-videos/events-training-and-qa-with-ntara-09-26-24/)
- [New Theme Training 11-19-24](https://www.vayahealth.com/vaya-training-videos/new-theme-training-11-19-24/)
- [Add/Remove pages from the sitemap](https://www.vayahealth.com/vaya-training-videos/add-remove-pages-from-the-sitemap/)
- [2 Factor Authentication](https://www.vayahealth.com/vaya-training-videos/2-factor-authentication/)
- [Adding New Training Videos](https://www.vayahealth.com/vaya-training-videos/adding-training-videos/)

## Search Terms

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- [webinar](https://www.vayahealth.com/?search-terms=webinar)
- [wilkes](https://www.vayahealth.com/?search-terms=wilkes)
- [trainings](https://www.vayahealth.com/?search-terms=trainings)
- [traumatic](https://www.vayahealth.com/?search-terms=traumatic)
- [Using drugs](https://www.vayahealth.com/?search-terms=using-drugs)
- [Using pills](https://www.vayahealth.com/?search-terms=using-pills)
- [utilization management](https://www.vayahealth.com/?search-terms=utilization-management)
- [Violent](https://www.vayahealth.com/?search-terms=violent)
- [walk in](https://www.vayahealth.com/?search-terms=walk-in)
- [walkin centers](https://www.vayahealth.com/?search-terms=walkin-centers)
- [transylvania](https://www.vayahealth.com/?search-terms=transylvania)
- [transylvania county](https://www.vayahealth.com/?search-terms=transylvania-county)
- [Violence](https://www.vayahealth.com/?search-terms=violence)
- [want to die](https://www.vayahealth.com/?search-terms=want-to-die)
- [watagua](https://www.vayahealth.com/?search-terms=watagua)
- [tailored plans](https://www.vayahealth.com/?search-terms=tailored-plans)
- [taxonomy](https://www.vayahealth.com/?search-terms=taxonomy)
- [therapist](https://www.vayahealth.com/?search-terms=therapist)
- [therapy](https://www.vayahealth.com/?search-terms=therapy)
- [torture](https://www.vayahealth.com/?search-terms=torture)
- [submit request](https://www.vayahealth.com/?search-terms=submit-request)
- [Suicidal](https://www.vayahealth.com/?search-terms=suicidal)
- [support](https://www.vayahealth.com/?search-terms=support)
- [supported employment](https://www.vayahealth.com/?search-terms=supported-employment)
- [swain](https://www.vayahealth.com/?search-terms=swain)
- [swain county](https://www.vayahealth.com/?search-terms=swain-county)
- [tailored care mangement](https://www.vayahealth.com/?search-terms=tailored-care-mangement)
- [threat](https://www.vayahealth.com/?search-terms=threat)
- [provider search](https://www.vayahealth.com/?search-terms=provider-search)
- [provider support](https://www.vayahealth.com/?search-terms=provider-support)
- [PTSD](https://www.vayahealth.com/?search-terms=ptsd)
- [Purge](https://www.vayahealth.com/?search-terms=purge)
- [Purging](https://www.vayahealth.com/?search-terms=purging)
- [rate schedule](https://www.vayahealth.com/?search-terms=rate-schedule)
- [relative as provider](https://www.vayahealth.com/?search-terms=relative-as-provider)
- [request form](https://www.vayahealth.com/?search-terms=request-form)
- [run away](https://www.vayahealth.com/?search-terms=run-away)
- [same day appointment](https://www.vayahealth.com/?search-terms=same-day-appointment)
- [self harm](https://www.vayahealth.com/?search-terms=self-harm)
- [services](https://www.vayahealth.com/?search-terms=services)
- [psychiatrists](https://www.vayahealth.com/?search-terms=psychiatrists)
- [rape](https://www.vayahealth.com/?search-terms=rape)
- [provider operations](https://www.vayahealth.com/?search-terms=provider-operations)
- [provider portal](https://www.vayahealth.com/?search-terms=provider-portal)
- [portal](https://www.vayahealth.com/?search-terms=portal)
- [practitioner](https://www.vayahealth.com/?search-terms=practitioner)
- [provider](https://www.vayahealth.com/?search-terms=provider)
- [provider profiles](https://www.vayahealth.com/?search-terms=provider-profiles)
- [provider agency](https://www.vayahealth.com/?search-terms=provider-agency)
- [provider central](https://www.vayahealth.com/?search-terms=provider-central)
- [provider directory](https://www.vayahealth.com/?search-terms=provider-directory)
- [provider network](https://www.vayahealth.com/?search-terms=provider-network)
- [mobile crisis](https://www.vayahealth.com/?search-terms=mobile-crisis)
- [molest](https://www.vayahealth.com/?search-terms=molest)
- [murder](https://www.vayahealth.com/?search-terms=murder)
- [NEMT](https://www.vayahealth.com/?search-terms=nemt)
- [over dose](https://www.vayahealth.com/?search-terms=over-dose)
- [Overdose](https://www.vayahealth.com/?search-terms=overdose)
- [peer support](https://www.vayahealth.com/?search-terms=peer-support)
- [physicians](https://www.vayahealth.com/?search-terms=physicians)
- [police](https://www.vayahealth.com/?search-terms=police)
- [polk](https://www.vayahealth.com/?search-terms=polk)
- [polk county](https://www.vayahealth.com/?search-terms=polk-county)
- [madison county](https://www.vayahealth.com/?search-terms=madison-county)
- [mcdowell](https://www.vayahealth.com/?search-terms=mcdowell)
- [mcdowell county](https://www.vayahealth.com/?search-terms=mcdowell-county)
- [medication management](https://www.vayahealth.com/?search-terms=medication-management)
- [member services](https://www.vayahealth.com/?search-terms=member-services)
- [mental health support](https://www.vayahealth.com/?search-terms=mental-health-support)
- [mitchell](https://www.vayahealth.com/?search-terms=mitchell)
- [mitchell county](https://www.vayahealth.com/?search-terms=mitchell-county)
- [mental health](https://www.vayahealth.com/?search-terms=mental-health)
- [medicaid](https://www.vayahealth.com/?search-terms=medicaid)
- [medicaid fraud](https://www.vayahealth.com/?search-terms=medicaid-fraud)
- [medical records](https://www.vayahealth.com/?search-terms=medical-records)
- [medication](https://www.vayahealth.com/?search-terms=medication)
- [Hurt myself](https://www.vayahealth.com/?search-terms=hurt-myself)
- [improvements](https://www.vayahealth.com/?search-terms=improvements)
- [level of care](https://www.vayahealth.com/?search-terms=level-of-care)
- [long term community supports](https://www.vayahealth.com/?search-terms=long-term-community-supports)
- [macon](https://www.vayahealth.com/?search-terms=macon)
- [jackson](https://www.vayahealth.com/?search-terms=jackson)
- [Hurt someone](https://www.vayahealth.com/?search-terms=hurt-someone)
- [individual support](https://www.vayahealth.com/?search-terms=individual-support)
- [jackson county](https://www.vayahealth.com/?search-terms=jackson-county)
- [kill myself](https://www.vayahealth.com/?search-terms=kill-myself)
- [kill someone](https://www.vayahealth.com/?search-terms=kill-someone)
- [macon county](https://www.vayahealth.com/?search-terms=macon-county)
- [madison](https://www.vayahealth.com/?search-terms=madison)
- [graham county](https://www.vayahealth.com/?search-terms=graham-county)
- [grievance](https://www.vayahealth.com/?search-terms=grievance)
- [group therapy](https://www.vayahealth.com/?search-terms=group-therapy)
- [guidelines](https://www.vayahealth.com/?search-terms=guidelines)
- [haywood](https://www.vayahealth.com/?search-terms=haywood)
- [haywood county](https://www.vayahealth.com/?search-terms=haywood-county)
- [health care provider](https://www.vayahealth.com/?search-terms=health-care-provider)
- [graham](https://www.vayahealth.com/?search-terms=graham)
- [healthcare professional](https://www.vayahealth.com/?search-terms=healthcare-professional)
- [Help](https://www.vayahealth.com/?search-terms=help)
- [henderson](https://www.vayahealth.com/?search-terms=henderson)
- [henderson county](https://www.vayahealth.com/?search-terms=henderson-county)
- [housing](https://www.vayahealth.com/?search-terms=housing)
- [counties served](https://www.vayahealth.com/?search-terms=counties-served)
- [Crisis](https://www.vayahealth.com/?search-terms=crisis)
- [crisis line](https://www.vayahealth.com/?search-terms=crisis-line)
- [CSV RA Conversion Template](https://www.vayahealth.com/?search-terms=csv-ra-conversion-template)
- [cut myself](https://www.vayahealth.com/?search-terms=cut-myself)
- [cutter](https://www.vayahealth.com/?search-terms=cutter)
- [Cutting](https://www.vayahealth.com/?search-terms=cutting)
- [directory](https://www.vayahealth.com/?search-terms=directory)
- [doctor](https://www.vayahealth.com/?search-terms=doctor)
- [forms](https://www.vayahealth.com/?search-terms=forms)
- [geriatric](https://www.vayahealth.com/?search-terms=geriatric)
- [care management](https://www.vayahealth.com/?search-terms=care-management)
- [cherokee county](https://www.vayahealth.com/?search-terms=cherokee-county)
- [claims](https://www.vayahealth.com/?search-terms=claims)
- [clay](https://www.vayahealth.com/?search-terms=clay)
- [clay county](https://www.vayahealth.com/?search-terms=clay-county)
- [community support team](https://www.vayahealth.com/?search-terms=community-support-team)
- [complaint](https://www.vayahealth.com/?search-terms=complaint)
- [complex care](https://www.vayahealth.com/?search-terms=complex-care)
- [counties](https://www.vayahealth.com/?search-terms=counties)
- [cherokee](https://www.vayahealth.com/?search-terms=cherokee)
- [claims dump file](https://www.vayahealth.com/?search-terms=claims-dump-file)
- [claims processing](https://www.vayahealth.com/?search-terms=claims-processing)
- [at risk](https://www.vayahealth.com/?search-terms=at-risk)
- [authorization](https://www.vayahealth.com/?search-terms=authorization)
- [authorization guidelines](https://www.vayahealth.com/?search-terms=authorization-guidelines)
- [authorization requests](https://www.vayahealth.com/?search-terms=authorization-requests)
- [behavioral health crisis line](https://www.vayahealth.com/?search-terms=behavioral-health-crisis-line)
- [billing](https://www.vayahealth.com/?search-terms=billing)
- [buncombe county](https://www.vayahealth.com/?search-terms=buncombe-county)
- [caldwell](https://www.vayahealth.com/?search-terms=caldwell)
- [care coordinator](https://www.vayahealth.com/?search-terms=care-coordinator)
- [autism](https://www.vayahealth.com/?search-terms=autism)
- [avery](https://www.vayahealth.com/?search-terms=avery)
- [avery county](https://www.vayahealth.com/?search-terms=avery-county)
- [buncombe](https://www.vayahealth.com/?search-terms=buncombe)
- [caldwell county](https://www.vayahealth.com/?search-terms=caldwell-county)
- [alphamcs login](https://www.vayahealth.com/?search-terms=alphamcs-login)
- [alphamcs portal](https://www.vayahealth.com/?search-terms=alphamcs-portal)
- [alphamcs software](https://www.vayahealth.com/?search-terms=alphamcs-software)
- [alphamcs system](https://www.vayahealth.com/?search-terms=alphamcs-system)
- [ambulance](https://www.vayahealth.com/?search-terms=ambulance)
- [antidepressant](https://www.vayahealth.com/?search-terms=antidepressant)
- [application](https://www.vayahealth.com/?search-terms=application)
- [appointment](https://www.vayahealth.com/?search-terms=appointment)
- [ashe](https://www.vayahealth.com/?search-terms=ashe)
- [ashe county](https://www.vayahealth.com/?search-terms=ashe-county)
- [asheville](https://www.vayahealth.com/?search-terms=asheville)
- [911](https://www.vayahealth.com/?search-terms=911)
- [Abuse](https://www.vayahealth.com/?search-terms=abuse)
- [Abusive](https://www.vayahealth.com/?search-terms=abusive)
- [access to care](https://www.vayahealth.com/?search-terms=access-to-care)
- [alexander](https://www.vayahealth.com/?search-terms=alexander)
- [alexander county](https://www.vayahealth.com/?search-terms=alexander-county)
- [alleghany](https://www.vayahealth.com/?search-terms=alleghany)
- [alleghany county](https://www.vayahealth.com/?search-terms=alleghany-county)
- [alpha](https://www.vayahealth.com/?search-terms=alpha)
- [alpha detail files](https://www.vayahealth.com/?search-terms=alpha-detail-files)
- [alphamcs](https://www.vayahealth.com/?search-terms=alphamcs)
- [Emergency](https://www.vayahealth.com/?search-terms=emergency)
- [Suicide](https://www.vayahealth.com/?search-terms=suicide)

## Series

- [Innovations Stakeholder & Employer of Record (EOR) Quarterly Meeting](https://www.vayahealth.com/series/innovations-stakeholder-employer-of-record-eor-quarterly-meeting/)
- [CFAC Meeting - Region 4](https://www.vayahealth.com/series/cfac-meeting-region-4/)
- [CFAC Meeting - Region 2](https://www.vayahealth.com/series/cfac-meeting-region-2/)
- [CFAC Meeting - Region 1](https://www.vayahealth.com/series/cfac-meeting-region-1/)
- [CFAC Meeting - Region 3](https://www.vayahealth.com/series/cfac-meeting-region-3/)
- [CFAC Meeting - Region 3 (Hybrid)](https://www.vayahealth.com/series/cfac-meeting-region-3-hybrid-2/)
- [CFAC Meeting - Region 3 (Hybrid)](https://www.vayahealth.com/series/cfac-meeting-region-3-hybrid/)
- [Member Monday](https://www.vayahealth.com/series/member-monday/)

## Categories

- [News](https://www.vayahealth.com/category/news/)
- [Leadership](https://www.vayahealth.com/category/leadership/)
- [Announcements](https://www.vayahealth.com/category/announcements/)
- [IDD](https://www.vayahealth.com/category/idd/)
- [Mental Health](https://www.vayahealth.com/category/mental-health/)
- [Physical Health](https://www.vayahealth.com/category/physical-health/)
- [Substance Use Disorder](https://www.vayahealth.com/category/substance-use-disorder/)
- [Press Releases](https://www.vayahealth.com/category/press-releases/)

## Tags

- [Innovation](https://www.vayahealth.com/tag/innovation/)
- [CFAC](https://www.vayahealth.com/tag/cfac/)
- [Community](https://www.vayahealth.com/tag/community/)
- [Training](https://www.vayahealth.com/tag/training/)
- [I/DD](https://www.vayahealth.com/tag/idd/)
- [Event](https://www.vayahealth.com/tag/event/)
- [Wellness](https://www.vayahealth.com/tag/wellness/)
- [Recovery](https://www.vayahealth.com/tag/recovery/)
- [peer support](https://www.vayahealth.com/tag/peer-support/)
- [SOC](https://www.vayahealth.com/tag/soc/)
- [Trauma](https://www.vayahealth.com/tag/trauma/)
- [mental health](https://www.vayahealth.com/tag/mental-health/)
- [QPR](https://www.vayahealth.com/tag/qpr/)
- [suicide prevention](https://www.vayahealth.com/tag/suicide-prevention/)
- [veterans](https://www.vayahealth.com/tag/veterans/)
- [intellectual and developmental disabilities](https://www.vayahealth.com/tag/intellectual-and-developmental-disabilities/)
- [Member Care Plan](https://www.vayahealth.com/tag/member-care-plan/)
- [CFAC meeting](https://www.vayahealth.com/tag/cfac-meeting/)
- [innovations meeting](https://www.vayahealth.com/tag/innovations-meeting/)
- [WRAP training](https://www.vayahealth.com/tag/wrap-training/)
- [COVID](https://www.vayahealth.com/tag/covid/)
- [coronavirus](https://www.vayahealth.com/tag/coronavirus/)
- [call](https://www.vayahealth.com/tag/call/)
- [Bedlam](https://www.vayahealth.com/tag/bedlam/)
- [dhhs](https://www.vayahealth.com/tag/dhhs/)
- [dhb](https://www.vayahealth.com/tag/dhb/)
- [IDD](https://www.vayahealth.com/tag/idd-2/)
- [webinar](https://www.vayahealth.com/tag/webinar/)
- [medicaid](https://www.vayahealth.com/tag/medicaid/)
- [tailored plan](https://www.vayahealth.com/tag/tailored-plan/)
- [transformation](https://www.vayahealth.com/tag/transformation/)
- [consumer](https://www.vayahealth.com/tag/consumer/)
- [Stakeholder workgroup](https://www.vayahealth.com/tag/stakeholder-workgroup/)
- [health risk assessment](https://www.vayahealth.com/tag/health-risk-assessment/)
- [hra](https://www.vayahealth.com/tag/hra/)
- [stakeholder call](https://www.vayahealth.com/tag/stakeholder-call/)
- [consumer call](https://www.vayahealth.com/tag/consumer-call/)
- [state](https://www.vayahealth.com/tag/state/)
- [PSH](https://www.vayahealth.com/tag/psh/)
- [CST](https://www.vayahealth.com/tag/cst/)
- [ACTT](https://www.vayahealth.com/tag/actt/)
- [Free](https://www.vayahealth.com/tag/free/)
- [Town Hall](https://www.vayahealth.com/tag/town-hall/)
- [stress](https://www.vayahealth.com/tag/stress/)
- [anxiety](https://www.vayahealth.com/tag/anxiety/)
- [News](https://www.vayahealth.com/tag/news/)
- [Press Release](https://www.vayahealth.com/tag/press-release/)
- [Foster Care](https://www.vayahealth.com/tag/foster-care/)
- [Mental Illness](https://www.vayahealth.com/tag/mental-illness/)
- [Depression](https://www.vayahealth.com/tag/depression/)
- [Bipolar Disorder](https://www.vayahealth.com/tag/bipolar-disorder/)
- [Schizophrenia](https://www.vayahealth.com/tag/schizophrenia/)
- [Borderline personality disorder](https://www.vayahealth.com/tag/borderline-personality-disorder/)
- [member story](https://www.vayahealth.com/tag/member-story/)
- [wilkesboro](https://www.vayahealth.com/tag/wilkesboro/)
- [recovery month](https://www.vayahealth.com/tag/recovery-month/)
- [community events](https://www.vayahealth.com/tag/community-events/)
- [vaya total care](https://www.vayahealth.com/tag/vaya-total-care/)
- [spotlight carolina](https://www.vayahealth.com/tag/spotlight-carolina/)
- [consumer webinar](https://www.vayahealth.com/tag/consumer-webinar/)
- [news release](https://www.vayahealth.com/tag/news-release/)
- [Special olympics](https://www.vayahealth.com/tag/special-olympics/)
- [community partner](https://www.vayahealth.com/tag/community-partner/)
- [Asheville training](https://www.vayahealth.com/tag/asheville-training/)
- [Buncombe training](https://www.vayahealth.com/tag/buncombe-training/)
- [tailored care management](https://www.vayahealth.com/tag/tailored-care-management/)
- [tcm](https://www.vayahealth.com/tag/tcm/)
- [CCP](https://www.vayahealth.com/tag/ccp/)
- [Clinical Coverage Policy](https://www.vayahealth.com/tag/clinical-coverage-policy/)
- [ncdhhs](https://www.vayahealth.com/tag/ncdhhs/)
- [walk-in center](https://www.vayahealth.com/tag/walk-in-center/)
- [crisis](https://www.vayahealth.com/tag/crisis/)
- [crisis help](https://www.vayahealth.com/tag/crisis-help/)
- [legislation](https://www.vayahealth.com/tag/legislation/)
- [Government](https://www.vayahealth.com/tag/government/)
- [Policy](https://www.vayahealth.com/tag/policy/)
- [addiction](https://www.vayahealth.com/tag/addiction/)
- [substance use](https://www.vayahealth.com/tag/substance-use/)
- [pharmacy](https://www.vayahealth.com/tag/pharmacy/)
- [MedAssist](https://www.vayahealth.com/tag/medassist/)
- [CIT](https://www.vayahealth.com/tag/cit/)
- [crisis intervention](https://www.vayahealth.com/tag/crisis-intervention/)
- [law enforcement](https://www.vayahealth.com/tag/law-enforcement/)
- [police](https://www.vayahealth.com/tag/police/)
- [rowan county](https://www.vayahealth.com/tag/rowan-county/)
- [health fair expo](https://www.vayahealth.com/tag/health-fair-expo/)
- [Prevent Child Abuse](https://www.vayahealth.com/tag/prevent-child-abuse/)
- [Child & Family Wellness](https://www.vayahealth.com/tag/child-family-wellness/)
- [tbi](https://www.vayahealth.com/tag/tbi/)
- [traumatic brain injury](https://www.vayahealth.com/tag/traumatic-brain-injury/)
- [familiy](https://www.vayahealth.com/tag/familiy/)
- [children](https://www.vayahealth.com/tag/children/)
- [virtual training](https://www.vayahealth.com/tag/virtual-training/)
- [online training](https://www.vayahealth.com/tag/online-training/)
- [Sylva training](https://www.vayahealth.com/tag/sylva-training/)
- [Polk training](https://www.vayahealth.com/tag/polk-training/)
- [Columbus](https://www.vayahealth.com/tag/columbus/)
- [women's health](https://www.vayahealth.com/tag/womens-health/)
- [homeless](https://www.vayahealth.com/tag/homeless/)
- [SUD](https://www.vayahealth.com/tag/sud/)
- [Medication](https://www.vayahealth.com/tag/medication/)
- [spanish](https://www.vayahealth.com/tag/spanish/)
- [Hispanic](https://www.vayahealth.com/tag/hispanic/)
- [Latin](https://www.vayahealth.com/tag/latin/)
- [veteran](https://www.vayahealth.com/tag/veteran/)
- [catawba](https://www.vayahealth.com/tag/catawba/)
- [Franklin](https://www.vayahealth.com/tag/franklin/)
- [Granville](https://www.vayahealth.com/tag/granville/)
- [Vance](https://www.vayahealth.com/tag/vance/)
- [virtual](https://www.vayahealth.com/tag/virtual/)
- [alamance](https://www.vayahealth.com/tag/alamance/)
- [Mitchell](https://www.vayahealth.com/tag/mitchell/)
- [buncombe](https://www.vayahealth.com/tag/buncombe/)
- [haywood](https://www.vayahealth.com/tag/haywood/)
- [opioid](https://www.vayahealth.com/tag/opioid/)
- [Alleghany](https://www.vayahealth.com/tag/alleghany/)
- [mcdowell](https://www.vayahealth.com/tag/mcdowell/)
- [transylvania](https://www.vayahealth.com/tag/transylvania/)
- [medical](https://www.vayahealth.com/tag/medical/)
- [dental](https://www.vayahealth.com/tag/dental/)
- [vision](https://www.vayahealth.com/tag/vision/)
- [physical health](https://www.vayahealth.com/tag/physical-health/)
- [avery](https://www.vayahealth.com/tag/avery/)
- [juneteenth](https://www.vayahealth.com/tag/juneteenth/)
- [chatham](https://www.vayahealth.com/tag/chatham/)
- [Grant](https://www.vayahealth.com/tag/grant/)
- [Homelessness](https://www.vayahealth.com/tag/homelessness/)
- [caswell](https://www.vayahealth.com/tag/caswell/)
- [stokes](https://www.vayahealth.com/tag/stokes/)
- [leadership](https://www.vayahealth.com/tag/leadership/)
- [yancey](https://www.vayahealth.com/tag/yancey/)
- [youth](https://www.vayahealth.com/tag/youth/)
- [madison county](https://www.vayahealth.com/tag/madison-county/)
- [overdose](https://www.vayahealth.com/tag/overdose/)
- [health fair](https://www.vayahealth.com/tag/health-fair/)
- [networking](https://www.vayahealth.com/tag/networking/)
- [pediatricians](https://www.vayahealth.com/tag/pediatricians/)
- [resources](https://www.vayahealth.com/tag/resources/)
- [school](https://www.vayahealth.com/tag/school/)
- [watauga](https://www.vayahealth.com/tag/watauga/)
- [dss](https://www.vayahealth.com/tag/dss/)
- [resource](https://www.vayahealth.com/tag/resource/)
- [housing](https://www.vayahealth.com/tag/housing/)
- [legal](https://www.vayahealth.com/tag/legal/)
- [food](https://www.vayahealth.com/tag/food/)
- [health services](https://www.vayahealth.com/tag/health-services/)
- [health center](https://www.vayahealth.com/tag/health-center/)
- [wilkes](https://www.vayahealth.com/tag/wilkes/)
- [microenterprise directory](https://www.vayahealth.com/tag/microenterprise-directory/)
- [ncarf](https://www.vayahealth.com/tag/ncarf/)
- [medicaid transformation](https://www.vayahealth.com/tag/medicaid-transformation/)
- [department of social services](https://www.vayahealth.com/tag/department-of-social-services/)
- [Español](https://www.vayahealth.com/tag/espanol/)
- [culture](https://www.vayahealth.com/tag/culture/)
- [hispanic culture](https://www.vayahealth.com/tag/hispanic-culture/)
- [fun](https://www.vayahealth.com/tag/fun/)
- [person](https://www.vayahealth.com/tag/person/)
- [child and family wellness](https://www.vayahealth.com/tag/child-and-family-wellness/)
- [subtance use](https://www.vayahealth.com/tag/subtance-use/)
- [vaccination](https://www.vayahealth.com/tag/vaccination/)
- [health and wellness](https://www.vayahealth.com/tag/health-and-wellness/)
- [cherokee](https://www.vayahealth.com/tag/cherokee/)
- [awards](https://www.vayahealth.com/tag/awards/)
- [festival](https://www.vayahealth.com/tag/festival/)
- [roxboro](https://www.vayahealth.com/tag/roxboro/)
- [NARCAN](https://www.vayahealth.com/tag/narcan/)
- [health care](https://www.vayahealth.com/tag/health-care/)
- [durham](https://www.vayahealth.com/tag/durham/)
- [tcl](https://www.vayahealth.com/tag/tcl/)
- [care coordination](https://www.vayahealth.com/tag/care-coordination/)
- [caldwell](https://www.vayahealth.com/tag/caldwell/)
- [rowan](https://www.vayahealth.com/tag/rowan/)
- [macon](https://www.vayahealth.com/tag/macon/)
- [DMH](https://www.vayahealth.com/tag/dmh/)
- [treatment](https://www.vayahealth.com/tag/treatment/)
- [behavioral health](https://www.vayahealth.com/tag/behavioral-health/)
- [long term care](https://www.vayahealth.com/tag/long-term-care/)
- [education](https://www.vayahealth.com/tag/education/)
- [nutrition](https://www.vayahealth.com/tag/nutrition/)
- [employment](https://www.vayahealth.com/tag/employment/)
- [Member Monday](https://www.vayahealth.com/tag/member-monday/)
- [substance recovery](https://www.vayahealth.com/tag/substance-recovery/)

## Slide Categories

- [Homepage](https://www.vayahealth.com/?slide_categories=homepage)

## Menu Locations

- [Mega Menu Panel](https://www.vayahealth.com/custom_menu_locations/mega-menu-panel/)
- [Mobile Top Links](https://www.vayahealth.com/custom_menu_locations/mobile-top-links/)
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- [Top Bar](https://www.vayahealth.com/custom_menu_locations/top-bar/)
- [Site Logo](https://www.vayahealth.com/custom_menu_locations/site-logo/)

## CTA Banners

- [Behavioral Health Crisis](https://www.vayahealth.com/?cta-banners=behavioral-health-crisis) - If you or a loved one is experiencing a crisis, call our Behavioral Health Crisis Line 24 hours a day, 7 days a week, at 1-800-849-6127 (TTY 711). This is a free call.
- [Walk-in Centers](https://www.vayahealth.com/?cta-banners=walk-in-centers) - Are you looking for a Walk-in Center? You can visit a walk-in center without an appointment. Walk-in centers are open during regular weekday business hours and offer same-day assessments in the counties we serve.
- [AlphaMCS](https://www.vayahealth.com/?cta-banners=alphamcs) - Are you a network provider looking for AlphaMCS?
- [Provider Portal](https://www.vayahealth.com/?cta-banners=provider-portal) - Are you a network provider looking for Provider Portal?
- [Find a Provider](https://www.vayahealth.com/?cta-banners=find-a-provider) - Need help finding a health care provider? Click here or call our Member and Recipient Services Line at 1-800-962-9003.

## Event Categories

- [Members + Caregivers](https://www.vayahealth.com/calendar/category/all-events/members-caregivers-event/)
- [All Events](https://www.vayahealth.com/calendar/category/all-events/)
- [Providers](https://www.vayahealth.com/calendar/category/all-events/provider-event/)
- [Community](https://www.vayahealth.com/calendar/category/all-events/community-event/)
- [Other](https://www.vayahealth.com/calendar/category/all-events/other-event/)
- [Member Monday](https://www.vayahealth.com/calendar/category/all-events/member-monday/)