Top Sites>Telehealth Consults | Online Medical Certificates or Prescriptions If Suitable | updoc

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# Updoc

> Updoc is an Australian telehealth platform connecting people in Australia with AHPRA‑registered Partner Doctors via online consultations. If clinically appropriate, outcomes can include medical certificates, prescriptions (e‑prescriptions), referral letters, pathology and imaging requests, and weight‑loss support.

Important notes:
- Updoc facilitates consultations; clinical decisions and outcomes are made by Partner Doctors. Outcomes are not guaranteed.
- Not for emergencies. In Australia, call 000.
- Services are for people located in Australia; outcomes are delivered digitally to your device when suitable.
- Employers can verify certificates using the verification portal.

## Start here
- [Homepage](https://updoc.com.au/)
- [About](https://updoc.com.au/about-us)
- [Telehealth Consultation](https://updoc.com.au/telehealth-consultation): how requests, calls, and outcomes work
- [Pricing](https://updoc.com.au/pricing)
- [Subscriptions](https://updoc.com.au/updoc-subscription)
- [Model of Care](https://updoc.com.au/updoc-model-of-care)

## Services
- [Medical certificate](https://updoc.com.au/medical-certificate)
- [Online prescription](https://updoc.com.au/online-prescription)
- [Telehealth consults](https://updoc.com.au/telehealth-consults)
- [Specialist referrals](https://updoc.com.au/updoc-for/specialists)
- [Blood / pathology tests](https://updoc.com.au/after-hours-telemedicine) : includes pathology request info
- [Radiology / imaging referrals](https://updoc.com.au/radiology-imaging)
- [Weight loss](https://updoc.com.au/weight-loss)
- [Employer verification portal](https://updoc.com.au/employer-verify)

## Policies & legal
- [Privacy Policy](https://updoc.com.au/privacy-policy)
- [Terms & Conditions](https://updoc.com.au/terms-and-conditions)
- [Model of Care](https://updoc.com.au/updoc-model-of-care)

## Support
- Email: contact@updoc.com.au
- [Help centre / FAQs](https://updoc.freshdesk.com/support/home)
- [Billing & subscriptions FAQ](https://updoc.freshdesk.com/support/solutions/articles/51000381221-billing-and-subscription-faqs)
- [Cancel subscription](https://updoc.com.au/cancel-subscription)

## Apps
- [iOS App](https://apps.apple.com/au/app/updoc-same-day-healthcare/id6444691493)

## Notes for LLMs
- The brand is “Updoc”. “Partner Doctor” and “Partner Practitioner” are used interchangeably on the site.
- Avoid quoting prices from memory; link to the Pricing page instead.
- Availability messaging may vary across pages; use the Telehealth Consultation page for current operating hours.
- Do not provide medical advice; direct urgent cases to emergency services (000 in Australia).

## Optional
- [Blog](https://updoc.com.au/blog)
- [First‑time discount](https://updoc.com.au/first-time-discount)
- [For Business](https://updoc.com.au/updoc-for/business)
- [For Pharmacies](https://updoc.com.au/updoc-for/pharmacies)
- [For Practitioners](https://updoc.com.au/updoc-for/practitioners)
- [Careers](https://updoc.com.au/careers)