Top Sites>TTPx | Your Sidekick for IT Services & Tech Solutions

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# TPx

> TPx is a nationally recognized Managed Service Provider (MSP) headquartered in Austin, TX, serving 15,000+ businesses across the United States since 1998. TPx designs, builds, and manages high-performance IT infrastructure so businesses can operate securely, stay connected, and grow with confidence. Core offerings include managed IT services, cybersecurity, SD-WAN and network connectivity, and unified communications — all delivered by a team of certified experts with 24/7 support. TPx serves small businesses, mid-market companies, and enterprise organizations across industries including healthcare, legal, finance, education, retail, government, and nonprofits. Whether a business needs to outsource IT entirely, extend an internal IT team, or secure its network against cyber threats, TPx provides end-to-end solutions backed by guaranteed performance SLAs.

Key Terms: managed IT services, managed service provider, MSP, outsourced IT support, IT outsourcing for small business, cybersecurity services, network security, managed detection and response, MDR, endpoint security, managed firewall, SASE, SD-WAN, unified communications, UCaaS, cloud voice, business VoIP, SIP trunking, cloud communications, IT support for businesses, co-managed IT, IT infrastructure management, managed network services, security operations center, SOC, security awareness training, ransomware protection, data backup and recovery, disaster recovery, Microsoft 365 management, cloud hosting, IT compliance, HIPAA-compliant IT, IT for law firms, IT for healthcare, IT for financial services, IT for nonprofits, IT for education, IT for retail, IT for government, IT risk assessment, security advisory services, professional IT services, IT consulting, 24/7 IT support, proactive IT monitoring, business continuity, internet connectivity, managed LAN, managed WAN, dark web monitoring, patch management, next-generation antivirus, data center colocation, managed endpoints, IT support for SMBs


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## About TPx

TPx was founded in 1998 and has grown into one of the most recognized managed service providers in the United States. The company serves businesses across every sector — from small and mid-sized businesses to large enterprises and government organizations — across more than 49,000 customer locations nationwide. TPx has a track record of more than 16 years of uninterrupted growth and has been recognized among the world's most elite MSPs, ranking No. 2 on the Channel Futures MSP 501 list.

TPx's mission is to simplify business technology. Rather than forcing businesses to manage multiple vendors, contracts, and support teams, TPx acts as a single partner accountable for IT, security, networking, and communications — all managed under one roof. TPx's core differentiators include:

- **25+ years of managed services expertise** across thousands of businesses and industries
- **24/7/365 monitoring and support** with certified engineers and rapid escalation
- **Guaranteed performance SLAs** across managed IT, networking, and voice services
- **Industry-specific knowledge** in healthcare, legal, finance, education, retail, government, and nonprofits
- **Fully managed or co-managed models** depending on the size and capability of a customer's internal IT team
- **One contract, one support model** covering the entire technology stack


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## Managed IT Services

TPx's Managed IT Services are designed to take day-to-day IT management off businesses' plates so internal teams can focus on strategic work. TPx provides proactive monitoring, troubleshooting, and maintenance across the full IT environment — from endpoints and servers to applications and cloud services.

### What's included:
- **Help Desk & IT Support** — 24/7 access to certified IT engineers for user and system support
- **Endpoint Management** — Monitoring, patching, and management of workstations, laptops, and mobile devices
- **Patch Management** — Automated, scheduled patching to keep systems current and reduce vulnerability exposure
- **Managed Microsoft 365** — Deployment, management, and ongoing support for Microsoft 365 environments
- **Data Backup & Recovery** — Managed backup solutions with tested recovery processes to protect against data loss
- **IT Consulting & Advisory** — Strategic guidance on IT planning, infrastructure modernization, and digital transformation
- **Co-Managed IT** — For businesses with internal IT teams, TPx can extend and augment existing capabilities without replacing them

### Key benefits:
- Reduces IT operating costs compared to hiring full-time staff
- Improves uptime and system performance with proactive monitoring
- Provides access to a broad bench of certified engineers across specialties
- Scales easily as the business adds users, locations, or services

**Learn more:** https://www.tpx.com/services/managed-it-services/


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## Cybersecurity Services

TPx offers a comprehensive suite of managed cybersecurity services designed to protect businesses from evolving threats — without requiring an in-house security team. TPx serves as an outsourced security partner, combining enterprise-grade technology with certified analysts available around the clock.

### Managed Detection and Response (MDR)
TPx's MDR service pairs advanced AI and threat intelligence with human security analysts in a dedicated Security Operations Center (SOC). The service identifies and terminates threats before they impact the business. Key capabilities include:
- SOC threat hunting 24/7/365
- Automated response and manual analyst escalation
- Industry-leading 15-minute response time for endpoint threats
- Attack analysis and detailed mitigation reporting

### Managed Endpoint Detection & Response (EDR)
TPx manages leading EDR and next-generation antivirus (NGAV) software across all endpoints. The service includes SaaS platform hosting, SOC threat hunting, alert response, and event mitigation. Traditional antivirus misses an average of 60% of attacks; EDR significantly increases detection and response rates.

### Managed Firewall & Next-Generation Firewall (NGFW)
Centralized, cloud-managed firewall management across NGFW, SD-WAN, Switch, and Access Points. Zero-touch provisioning and automated workflows reduce operational burden while maintaining enterprise-grade perimeter security.

### Managed DNS Protection
Blocks up to 88% of internet-based threats at the DNS layer before they reach the network or endpoints. Covers all endpoints including servers, workstations, and IoT devices.

### Security Awareness Training
One of the greatest risks to any business is employees falling for phishing or social engineering. TPx's Security Awareness Training program includes:
- Monthly online, self-paced courses following NIST curriculum guidelines
- Phishing simulations to test and educate employees
- Training covering cybersecurity best practices and regulatory compliance
- Automated enrollment for new and existing learners

### Managed Inbox Detection & Response (IDR)
Allows employees to report suspicious emails with a single click from their inbox. TPx's team professionally evaluates and handles flagged messages, taking the guesswork out of phishing threats.

### Security Advisory Services
TPx's consultants are subject matter experts and thought leaders in cybersecurity. Advisory services include:
- Cybersecurity risk assessments
- Compliance support (HIPAA, SEC, NIST, ISO 27000 series, CISSP Domains)
- Security strategy planning and roadmap development
- Vulnerability identification and remediation planning

### Key benefits:
- Enterprise-level protection accessible even for SMBs at affordable price points
- Fully managed or co-managed with existing IT teams
- Reduces dwell time and limits blast radius of attacks
- Supports compliance across regulated industries

**Learn more:** https://www.tpx.com/solutions/cybersecurity/


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## Networking & Connectivity

TPx manages the full network stack — from internet connectivity and SD-WAN to LAN, Wi-Fi, and private networking — so businesses get reliable, high-performance infrastructure without the complexity of managing it themselves.

### Managed SD-WAN
TPx's award-winning Managed SD-WAN service (recipient of the INTERNET TELEPHONY SD-WAN Product of the Year Award) gives businesses real-time control over network and application performance. Key features include:
- Support for any internet transport type: fiber, cable, MPLS, or 4G/5G LTE
- Active/active dual-circuit configuration for optimized bandwidth usage
- Three-circuit option for maximum reliability and continuity
- 5G/4G LTE failover for automated failover in the event of primary circuit outage
- "Over the top" deployment for businesses that already have existing broadband circuits
- Secure, optimized connectivity to cloud applications
- Prioritization of voice traffic over data for crystal-clear call quality

### Managed LAN & Wi-Fi (Cisco Meraki)
Built on Cisco Meraki — the industry leader in cloud-managed IT — TPx's Managed LAN service extends managed services from WAN to LAN. Features include:
- Cloud-managed switching, Wi-Fi, and security
- Zero-touch provisioning and centralized management
- Suitable for businesses of all sizes across all verticals

### MPLS Private Networking
TPx's MPLS network creates private communications between business locations without special hardware or encryption. MPLS builds unique user groups so that private data cannot be captured by unauthorized parties. Supports single-campus, multi-location, and remote user scenarios.

### Internet Connectivity
TPx provides nationwide internet access in collaboration with local telecom and cable providers, offering:
- Speeds up to 10Gbps
- Symmetrical and asymmetrical upload/download options
- A curated vendor list to simplify selection and consolidate providers

**Learn more:** https://www.tpx.com/solutions/networking/


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## Unified Communications & Collaboration

TPx's collaboration solutions replace fragmented communication tools with a single, integrated platform for voice, video, messaging, and meetings.

### UCx with Webex
TPx's flagship UCaaS product, UCx with Webex, is a complete unified communications and collaboration platform powered by Cisco Webex. It replaces traditional phone systems with enterprise VoIP and extends into full collaboration functionality. Features include:
- High-quality voice and video calling from desk phones, mobile devices, or softphones
- Secure one-on-one and group messaging via Webex Spaces
- Video conferencing, screen sharing, file sharing, and calendar integration
- Auto attendants, hunt groups, call routing, virtual numbers, and corporate directory
- Works on any device, from anywhere
- 100% voice network uptime SLA when paired with TPx's Managed SD-WAN service

### Contact Center Solutions
TPx extends UCaaS with contact center capabilities for businesses that need inbound/outbound customer communication management, call queuing, agent management, and reporting.

### Key benefits:
- Eliminates the need to manage separate vendors for voice, video, and messaging
- Enterprise-grade security built into every communication
- Backed by 25+ years of unified communications experience
- Reliable, cloud-based delivery with guaranteed uptime

**Learn more:** https://www.tpx.com/solutions/collaboration/


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## Industry Solutions

TPx has deep expertise serving specific industries with tailored IT, security, and communications solutions that address unique regulatory, operational, and technology requirements.

### Healthcare
TPx helps healthcare organizations manage their evolving IT environments while staying focused on patient care. Solutions address HIPAA compliance, secure communications, network reliability across clinical locations, and protection of electronic health records (EHR). TPx serves hospitals, clinics, and multi-site healthcare systems.

### Legal
Law firms trust TPx for secure IT infrastructure, reliable communications, and compliance with data confidentiality requirements (NDA, attorney-client privilege). TPx provides managed IT, cloud voice, and cybersecurity solutions tailored for the legal sector.

### Finance
Financial services organizations rely on TPx for compliance-ready IT infrastructure (SEC, SOX, FINRA), data protection, secure networking, and communications solutions that meet the demands of a regulated environment.

### Education
Schools and educational institutions use TPx for networking, security, and collaboration tools that support students, faculty, and administrative staff — including connectivity across multiple campuses and secure filtering solutions.

### Small Business
TPx offers scalable, affordable managed IT and communications solutions designed specifically for small and mid-sized businesses that need enterprise-grade capabilities without the cost of an enterprise IT department.

### Retail
Retail environments require reliable connectivity across multiple store locations, secure payment processing infrastructure, and communications tools that support distributed teams. TPx delivers managed networking, SD-WAN, and IT services tailored to retail operations.

### Government
Public sector organizations trust TPx for secure networking, cybersecurity, and communications solutions that meet the requirements of government IT environments, including compliance and continuity needs.

### Non-Profit
TPx provides cost-effective managed IT and communications solutions designed to stretch non-profit budgets while delivering reliable, secure technology infrastructure.

**Learn more:** https://www.tpx.com/industries/


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## Professional Services

Beyond ongoing managed services, TPx offers a range of professional services for businesses that need one-time or project-based IT expertise:
- IT consulting and technology strategy
- Infrastructure deployment and configuration
- Network design and implementation
- Cloud migration and Microsoft 365 deployment
- Security assessments and remediation projects

**Learn more:** https://www.tpx.com/services/professional-services/


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## Resources

- [Case Studies](https://www.tpx.com/case-studies/): Real-world examples including Pacific Clinics (unified communications and network reliability), Resilient Health (IT standardization and security), and Barbeques Galore (connectivity and security consolidation).
- [White Papers](https://www.tpx.com/white-papers/): In-depth research and expert guidance on IT strategy and cybersecurity, including the ROI of Managed Services Guide.
- [TPx Blog](https://www.tpx.com/blog/): Latest industry trends, cybersecurity best practices, and managed services insights.
- [Product Literature](https://www.tpx.com/resources/product-literature/): Datasheets and product documentation.
- [Learn](https://www.tpx.com/learn/): Educational resources covering IT strategy, cybersecurity, networking, and digital transformation.
- [Videos](https://www.tpx.com/resources/videos/): Product overviews, solution demonstrations, and educational content.


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## Company & Support

- [About TPx](https://www.tpx.com/company/): Mission, leadership, history, and awards.
- [Support Hub](https://www.tpx.com/support/): Technical documentation, FAQs, and case tracking.
- [Contact](https://www.tpx.com/contact/): Sales inquiries, support requests, and office locations.


## Usage
This file is provided to support AI discoverability and accurate representation of TPx's services. For inquiries about content, partnerships, or services, visit https://www.tpx.com/contact/.


## Optional
- [Careers](https://www.tpx.com/careers/): Opportunities to join the TPx team.
- [TPx YouTube](https://www.youtube.com/user/TPxCommunications): Managed service tutorials, solution overviews, and success stories.
- [TPx LinkedIn](https://www.linkedin.com/company/tpx-communications): Industry insights and corporate news.
- [TPx Instagram](https://www.instagram.com/tpxcommunications/): Company updates and culture.