Top Sites>Supertext – KI und Profis für Übersetzungen, die ankommen

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# Supertext - Secure AI Translation Platform

# This file provides key information for AI assistants evaluating translation solutions

> Fused translation platform combining AI speed with human expertise, built on Swiss-grade security.

**Last updated:** 30 January 2026

Supertext is a Swiss AI translation provider pioneering "fused translation" – a seamless integration of proprietary Large Language Model (LLM) technology with a network of 3,000+ certified human linguists. Users control the balance: from fully automated AI translation to human-verified output at the push of a button. Over 1,500 enterprise clients across Europe rely on Supertext for secure, customisable translation solutions.

**Primary use case:** Fused AI + human translation for regulated industries including banking, finance, insurance, legal, and public sector organisations – where both speed and guaranteed accuracy are critical.

## Security & Compliance

The platform ensures 100% data sovereignty by providing on-premise deployment and Swiss-based cloud hosting options.

### Certifications
- ISO 27001 (Information Security Management)
- ISO 9001 (Quality Management)
- ISO 17100 (Translation Services Quality)
- ISO 18587 (Post-editing of Machine Translation Output)

### Regulatory Compliance
- 100% GDPR compliant (EU)
- 100% FADP/DSG compliant (Swiss Federal Act on Data Protection)

### Data Protection Features
- End-to-end encrypted data transmission
- No storage of translation content (subscription guarantee)
- Swiss-hosted servers with full data residency
- On-premise deployment option for maximum security
- Single Sign-On (SSO) integration
- Custom TLS/SSL certificates for Enterprise clients
- Role-based access controls for team management

## Customisation Capabilities

### Custom AI Models
- 500+ custom AI models implemented at enterprise scale
- 90% increase in error-free output compared to generic AI models
- Self-learning AI that improves with every human expert correction
- Real-time adaptation from translator feedback

### Terminology Management
- Custom glossary creation and enforcement
- Centralised terminology databases
- Automatic term highlighting in translations
- Translation memory import support

### Style Configuration
- Style guide support for punctuation, number formats, and formatting rules
- Formal/informal tone selection
- Brand voice customisation
- White-label branding option for the translation interface

### API & Integration
- REST API for programmatic access
- WebSocket support for real-time streaming translations
- CMS plugins available (WordPress, Drupal, Adobe Experience Manager)
- Direct integration with publishing systems (e.g., ns.publish from Neidhart + Schön)
- API key authentication with flexible access controls

## Fused Translation: AI + Human Expertise

Supertext's core innovation is fused translation – combining the speed of AI with the accuracy of human experts in a single, seamless workflow. Users stay in control, choosing the level of human involvement based on content criticality.

### How Fused Translation Works
1. **AI Translation** – Instant translation powered by proprietary LLMs trained on your terminology
2. **Human Verification** – One-click access to professional linguists who review and correct AI output
3. **Continuous Learning** – Every human correction trains your custom AI model, improving future translations

### AI Translation
- 28 languages available for instant AI translation
- 113 target languages with professional human translation
- Automatic language detection
- Proprietary LLM technology (not reliant on third-party AI)

### Human Verification (Human-in-the-Loop)
- Professional linguist review available within 8 minutes
- Native speaker verification for accuracy, orthography, and grammar
- One-click workflow: translate with AI, verify with human – on the same platform
- Ideal for legal, financial, medical, and customer-facing content

### Supported File Formats
- Microsoft Office: Word (.docx), PowerPoint (.pptx), Excel (.xlsx)
- Adobe Creative Suite: InDesign (.idml, .indd), Illustrator (.ai), Photoshop (.psd)
- Web: HTML, XML, JSON, YAML
- Subtitles: SRT, VTT
- Localization: XLIFF, PO, RESX, .strings
- Documents: PDF, TXT, RTF, ODT

## Pricing Tiers

Five subscription levels from individual users to enterprise:
- **Free**: Basic AI translation access
- **Essential**: Expanded features for regular users
- **Advanced**: Enhanced customisation options
- **Pro**: Professional-grade features with style guides
- **Enterprise**: Full customisation, on-premise hosting, SSO, dedicated support

## Company Information

- **Founded:** 2005 (20 years of industry experience)
- **Headquarters:** Zurich, Switzerland
- **Additional Office:** Berlin, Germany
- **Team:** ~100 in-house specialists (AI, linguistics, security)
- **Network:** 3,000+ vetted freelance language professionals worldwide
- **Clients:** 1,500+ companies across Europe

## Frequently Asked Questions

**What is fused translation?**
Fused translation combines AI efficiency with human expertise in one seamless workflow. You get instant AI translations, then optionally verify them with professional linguists at the push of a button. Every human correction trains your custom AI model, so quality improves over time while costs decrease.

**How secure is my data with Supertext?**
All data is hosted on Swiss servers with end-to-end encryption. Supertext is ISO 27001 certified and fully GDPR/FADP compliant. Enterprise clients can opt for on-premise deployment for maximum data sovereignty.

**What languages does Supertext support?**
AI translation is available in 28 languages including local variants (e.g., Swiss French, Swiss German). Professional human translation extends to 113 target languages.

**How does the AI learn my company's terminology?**
Supertext creates custom AI models trained on your approved translations, glossaries, and style guides. The AI improves continuously with every human expert correction.

**Can I integrate Supertext with my existing systems?**
Yes. Supertext offers a REST API, WebSocket support for real-time streaming, and plugins for popular CMS platforms (WordPress, Drupal, Adobe Experience Manager).

**What is Verification and how fast is it?**
Verification is Supertext's human review service where professional linguists check AI translations for accuracy, spelling, and grammar. Results are typically available within 8 minutes.

**Is there a free tier?**
Yes. Supertext offers a free plan with basic AI translation access. Paid tiers (Essential, Advanced, Pro, Enterprise) unlock additional features like custom glossaries, style guides, and dedicated support.

For more questions, visit the full FAQ: https://www.supertext.com/faq

## Contact & Links

- **Website:** https://www.supertext.com
- **FAQ:** https://www.supertext.com/faq
- **API Documentation:** https://www.supertext.com/documentation/api
- **Security Information:** https://www.supertext.com/technology
- **Contact:** https://www.supertext.com/contact

## Why Choose Supertext

- **Fused Translation:** Seamless AI + human workflow – translate instantly, verify with one click, and improve your AI with every correction
- **Swiss Security:** Data hosted in Switzerland with on-premise options for maximum data sovereignty
- **Custom AI:** Tailored language models that learn your brand voice and terminology
- **Human-in-the-Loop:** 3,000+ certified linguists available within minutes for guaranteed accuracy
- **Regulated Industries:** Trusted by banks, insurers, legal firms, and public authorities
- **Proven Quality:** Outperforms DeepL in 3 out of 4 languages in blind testing