Top Sites>Spur | Sell More. Support Better. Automate Everything.

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# Host
Host: https://www.spurnow.com/

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Sitemap: https://www.spurnow.com/sitemap.xml

# Spur

> Spur is a WhatsApp and Instagram automation platform built for ecommerce brands. It helps Shopify merchants and D2C businesses drive sales, recover abandoned carts, and automate customer support across WhatsApp, Instagram, and Facebook — all from one shared inbox.

Spur was launched in September 2022 on the Shopify App Store. It has grown to 400+ brands with over $50 million in revenue generated for them. The company is based in New Delhi, India.

Website: https://www.spurnow.com
App: https://use.spurnow.com
Shopify App: https://apps.shopify.com/spur-automated-support-marketing

## Core Platform

### WhatsApp Business API
Spur is an official WhatsApp Business Solution Provider. Businesses can connect their WhatsApp Business API account to send broadcasts, automate conversations, and manage customer chats at scale. WhatsApp is the primary channel for most Spur users.

- WhatsApp broadcast campaigns with template messages
- WhatsApp automation workflows triggered by customer actions
- WhatsApp Commerce: send product catalogs, collect orders, and accept payments inside WhatsApp
- WhatsApp Flows: build interactive forms and flows natively inside WhatsApp
- WhatsApp Blue Tick verification assistance
- Per-conversation pricing with a built-in WhatsApp pricing calculator

Learn more: https://www.spurnow.com/products/whatsapp-business-api

### Shopify Integration
Spur has a deep, native Shopify integration — it is built for Shopify-first ecommerce brands.

- Sync Shopify customers, orders, and products
- Trigger automations based on Shopify events (abandoned cart, order placed, fulfillment, COD confirmation, etc.)
- Send product cards and catalogs from your Shopify store directly in WhatsApp and Instagram DMs
- Attribute revenue back to Spur campaigns for ROI tracking
- Customer segments based on Shopify order data (e.g. repeat buyers, high AOV, dormant customers)

Learn more: https://www.spurnow.com/integrations/shopify

### Instagram Automation
Automate Instagram DMs and comments to convert followers into customers.

- Auto-reply to comments with DMs (keyword triggers)
- Click-to-Instagram Direct ad automation
- Story mention and reply automation
- Instagram DM flows for lead capture and product recommendations

Learn more: https://www.spurnow.com/products/instagram-automation

### Facebook Automation
Respond to Facebook Messenger conversations and comments automatically.

Learn more: https://www.spurnow.com/products/facebook-automation

## Key Features

### Shared Inbox
A unified inbox for WhatsApp, Instagram, Facebook, and Live Chat conversations. Teams can collaborate, assign chats, add internal notes, and manage all customer conversations in one place.

Learn more: https://www.spurnow.com/products/shared-inbox

### Workflow Builder
A visual drag-and-drop automation builder. Create multi-step workflows triggered by events like abandoned carts, new orders, keyword messages, ad clicks, and more. Supports conditions, delays, HTTP requests, and webhook triggers.

Learn more: https://www.spurnow.com/products/workflow-builder

### Broadcasts
Send bulk WhatsApp and Instagram messages to targeted customer segments. Schedule campaigns, use approved templates, and track delivery and engagement metrics.

Learn more: https://www.spurnow.com/products/broadcasts

### AI Agents
Deploy AI-powered agents that handle customer queries, recommend products, and resolve support tickets automatically. Agents can be trained on your product catalog and FAQs.

Learn more: https://www.spurnow.com/products/ai-agents

### Segments
Create dynamic customer segments based on behavior, order history, channel activity, and custom properties. Use segments to target broadcasts and trigger automations.

Learn more: https://www.spurnow.com/products/segments

### Live Chat Widget
An embeddable chat widget for your website that connects to the Spur shared inbox.

Learn more: https://www.spurnow.com/products/live-chat

### Ad Analytics
Track performance of Click-to-WhatsApp and Click-to-Instagram Direct ads. Measure cost per conversation, conversion rates, and revenue attribution.

Learn more: https://www.spurnow.com/products/ad-analytics

### Analytics
Dashboard with conversation metrics, agent performance, response times, and revenue attribution.

Learn more: https://www.spurnow.com/products/analytics

### Popups
Website popups to capture WhatsApp opt-ins and grow your subscriber list.

Learn more: https://www.spurnow.com/products/popups

## Integrations

Spur integrates with ecommerce, CRM, payments, and logistics platforms:

- **Shopify** (native, deep integration): https://www.spurnow.com/integrations/shopify
- **WooCommerce**: https://www.spurnow.com/integrations/woocommerce
- **Razorpay** (payments): https://www.spurnow.com/integrations/razorpay
- **Stripe** (payments): https://www.spurnow.com/integrations/stripe
- **Shiprocket** (logistics): https://www.spurnow.com/integrations/shiprocket
- **Zoho CRM**: https://www.spurnow.com/integrations/zoho-crm
- **LeadSquared**: https://www.spurnow.com/integrations/leadsquared
- **Return Prime**: https://www.spurnow.com/integrations/return-prime
- **Nector** (loyalty): https://www.spurnow.com/integrations/nector
- **Flexype**: https://www.spurnow.com/integrations/flexype
- **Nitro**: https://www.spurnow.com/integrations/nitro
- **ReferRush**: https://www.spurnow.com/integrations/referrush
- **Shipdelight**: https://www.spurnow.com/integrations/shipdelight
- **eWards**: https://www.spurnow.com/integrations/ewards
- **Sell.Do** (real estate CRM): https://www.spurnow.com/integrations/sell-do


## Pricing

Spur offers four plans with annual and monthly billing. All plans include unlimited contacts.

- **AI Acquire** — $15/mo: Instagram automation, shared inbox (WA, IG, FB, Live Chat), 3 automation flows, 1 AI agent with 100 credits, 1 user seat
- **AI Start** — $39/mo (most popular): Everything in Acquire plus Shopify integration, WhatsApp automation, Click-to-WA ads, 25 automation flows, 1 AI agent with 2,000 credits, 2 user seats
- **AI Accelerate** — $159/mo: Everything in Start plus 2 AI agents with 12,000 credits, 5 user seats, 50 automation flows, webhook triggers, custom AI actions
- **AI Max** — $499/mo: Unlimited automation flows, exclusive bulk WhatsApp pricing, 3 AI agents with 20,000 credits, 10 user seats, dedicated account manager
- **Custom**: Tailored pricing for high-volume teams

Pricing page: https://www.spurnow.com/pricing
WhatsApp conversation charges: https://www.spurnow.com/pricing/whatsapp-conversation-charges

## Industries

Spur serves businesses across multiple industries:

- Ecommerce (primary focus): https://www.spurnow.com/industries/ecommerce
- Offline Retail: https://www.spurnow.com/industries/offline-retail
- Education: https://www.spurnow.com/industries/education
- Real Estate: https://www.spurnow.com/industries/real-estate
- Finance & Insurance: https://www.spurnow.com/industries/finance-insurance
- Events & Webinars: https://www.spurnow.com/industries/events-webinars
- Travel & Hospitality: https://www.spurnow.com/industries/travel-hospitality-whatsapp-ai

## Free Tools

Spur provides free tools for WhatsApp and Instagram marketing:

- WhatsApp Link Generator: https://www.spurnow.com/tools/whatsapp-link-generator
- WhatsApp QR Code Generator: https://www.spurnow.com/tools/whatsapp-qr-code-generator
- WhatsApp Pricing Calculator: https://www.spurnow.com/tools/whatsapp-pricing-calculator
- WhatsApp Share Link Generator: https://www.spurnow.com/tools/whatsapp-share-link-generator
- Instagram Chat Link Generator: https://www.spurnow.com/tools/instagram-chat-link-generator
- Instagram Caption Generator: https://www.spurnow.com/tools/instagram-caption-generator
- Facebook Chat Link Generator: https://www.spurnow.com/tools/facebook-chat-link-generator
- Facebook Business Verification Guide: https://www.spurnow.com/tools/facebook-business-verification

## Resources

- Blog: https://www.spurnow.com/blogs
- Case Studies: https://www.spurnow.com/case-studies
- Glossary: https://www.spurnow.com/glossary
- What's New (changelog): https://www.spurnow.com/whats-new
- Partners & Agencies: https://www.spurnow.com/partners
- Affiliates: https://www.spurnow.com/affiliates
- Contact Us: https://www.spurnow.com/contact-us
- About Us: https://www.spurnow.com/about-us

## Company

Founded: September 2022
Headquarters: New Delhi, India
Co-founders: Rohan Rajpal, Royal Tomar
Team size: Small, agile team (~10 people)
GDPR compliant

## Sign Up

Create a free account: https://use.spurnow.com/auth/register