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# Service Express

> Service Express is a global data center and infrastructure solutions provider offering multivendor hardware maintenance, managed services, cloud and connectivity services and custom support to help organizations optimize, scale and protect their IT environments.

## Pages
- [Data center, hardware & managed infrastructure services](https://serviceexpress.com/)
- [Subscribe to the IBM Powerlines newsletter ](https://serviceexpress.com/ibm-powerlines-newsletter-subscribe/)
- [IBM Solutions](https://serviceexpress.com/ibm-solutions/)
- [Data Center Sustainability](https://serviceexpress.com/data-center-sustainability/)
- [Carbon Emissions Savings Calculator](https://serviceexpress.com/carbon-emissions-savings-calculator/)
- [Events](https://serviceexpress.com/events/)
- [Service Express Acquires ServIQ ](https://serviceexpress.com/service-express-acquires-serviq/)
- [iTech Solutions is now Service Express ](https://serviceexpress.com/itech-solutions-now-service-express/)
- [Service Express Acquires iTech](https://serviceexpress.com/service-express-acquires-itech/)
- [Hardware Solutions](https://serviceexpress.com/hardware-solutions/)
  - [IBM Hardware](https://serviceexpress.com/hardware-solutions/ibm-hardware/)
  - [IT Asset Disposition (ITAD)](https://serviceexpress.com/hardware-solutions/it-asset-disposition/)
  - [Data Center Hardware](https://serviceexpress.com/hardware-solutions/data-center-hardware/)
- [Managed Infrastructure Services](https://serviceexpress.com/managed-infrastructure-services/)
  - [Application Services](https://serviceexpress.com/managed-infrastructure-services/application-services/)
  - [Managed Public Cloud](https://serviceexpress.com/managed-infrastructure-services/managed-public-cloud/)
  - [Managed Service Delivery](https://serviceexpress.com/managed-infrastructure-services/managed-service-delivery/)
  - [Managed Backup & Recovery Services | Service Express](https://serviceexpress.com/managed-infrastructure-services/managed-backup-recovery-services/)
  - [Managed Operating Systems](https://serviceexpress.com/managed-infrastructure-services/managed-operating-systems/)
  - [Infrastructure Security Services](https://serviceexpress.com/managed-infrastructure-services/infrastructure-security-services/)
  - [Connectivity Services](https://serviceexpress.com/managed-infrastructure-services/connectivity-services/)
  - [Infrastructure as a Service (IaaS)](https://serviceexpress.com/managed-infrastructure-services/infrastructure-as-a-service/)
- [Complete Data Center Management with ExpressConnect®](https://serviceexpress.com/expressconnect/)
- [Contact Us](https://serviceexpress.com/contact/)
- [Partner with Service Express](https://serviceexpress.com/partners/)
- [About Service Express | Data Center Experts](https://serviceexpress.com/about-us/)
  - [Corporate social responsibility](https://serviceexpress.com/about-us/corporate-social-responsibility/)
  - [Service Express Awards & Recognition](https://serviceexpress.com/about-us/awards/)
  - [Leadership Team](https://serviceexpress.com/about-us/leadership/)
    - [Kim Randers](https://serviceexpress.com/about-us/leadership/kim-randers/)
    - [Nick Ockwell](https://serviceexpress.com/about-us/leadership/nick-ockwell/)
    - [Jake Blough](https://serviceexpress.com/about-us/leadership/jake-blough/)
    - [Rob Miller](https://serviceexpress.com/about-us/leadership/rob-miller/)
- [Global Service Locations](https://serviceexpress.com/service-locations/)
- [Careers](https://serviceexpress.com/careers/)
  - [Sales Career Path](https://serviceexpress.com/careers/sales/)
  - [Sales Development Career Path](https://serviceexpress.com/careers/sales-development/)
  - [Service Career Path](https://serviceexpress.com/careers/service/)
- [Data Center Maintenance](https://serviceexpress.com/data-center-maintenance/)
  - [VMware Software Support](https://serviceexpress.com/data-center-maintenance/vmware-software-support/)
  - [Nutanix Data Center Maintenance & Support](https://serviceexpress.com/data-center-maintenance/nutanix/)
  - [IBM Data Center Maintenance & Support](https://serviceexpress.com/data-center-maintenance/ibm/)
  - [Teradata Data Center Maintenance & Support](https://serviceexpress.com/data-center-maintenance/teradata/)
  - [Supermicro Data Center Maintenance & Support](https://serviceexpress.com/data-center-maintenance/supermicro/)
  - [Sun Oracle Data Center Maintenance & Support](https://serviceexpress.com/data-center-maintenance/sun-oracle-solaris/)
  - [StorageTek Data Center Maintenance & Support](https://serviceexpress.com/data-center-maintenance/storagetek/)
  - [Lenovo Data Center Maintenance & Support](https://serviceexpress.com/data-center-maintenance/lenovo/)
  - [Juniper Data Center Maintenance & Support](https://serviceexpress.com/data-center-maintenance/juniper/)
  - [HPE Data Center Maintenance & Support](https://serviceexpress.com/data-center-maintenance/hpe/)
  - [Hitachi Data Center Maintenance & Support](https://serviceexpress.com/data-center-maintenance/hitachi/)
  - [F5 Data Center Maintenance & Support](https://serviceexpress.com/data-center-maintenance/f5/)
  - [Extreme Networks Data Center Maintenance & Support](https://serviceexpress.com/data-center-maintenance/extreme/)
  - [Cisco Third-Party Support | Cisco Service Contracts](https://serviceexpress.com/data-center-maintenance/cisco/)
    - [Alternative to Cisco Support](https://serviceexpress.com/data-center-maintenance/cisco/alternative-to-cisco-support/)
  - [Brocade Data Center Maintenance & Support](https://serviceexpress.com/data-center-maintenance/brocade/)
  - [Arista Data Center Maintenance & Support](https://serviceexpress.com/data-center-maintenance/arista/)
  - [Fujitsu Data Center Maintenance & Support](https://serviceexpress.com/data-center-maintenance/fujitsu/)
  - [Data Center Supported Products | Server - Storage - Network - Software](https://serviceexpress.com/data-center-maintenance/supported-products/)
  - [Dell EMC Server, Storage & Network Support Alternative](https://serviceexpress.com/data-center-maintenance/dell-emc/)
- [Resources](https://serviceexpress.com/resources/)
- [Policies & Agreements](https://serviceexpress.com/policies/)
  - [Modern Slavery and Human Trafficking Statement](https://serviceexpress.com/policies/modern-slavery/)
  - [Data Processing Addendum](https://serviceexpress.com/policies/data-processing-agreement/)
  - [California Laws Policy](https://serviceexpress.com/policies/california-privacy/)
  - [Equal Employment Opportunity Policy](https://serviceexpress.com/policies/equal-employment-opportunity/)
  - [Job Applicant Fair Processing / Privacy Notice](https://serviceexpress.com/policies/fair-processing-notice/)
  - [Service Express Website Privacy Policy](https://serviceexpress.com/policies/privacy/)

## Resources
- [Why IBM Power matters: The backbone of mission-critical business applications](https://serviceexpress.com/resources/why-ibm-power-matters-the-backbone-of-mission-critical-business-applications/)
- [IBM i 2025 review: stability, security and strategic evolution](https://serviceexpress.com/resources/ibmi-2025-review-stability-security-and-strategic-evolution/)
- [Advantages of a consultative IBM business partner](https://serviceexpress.com/resources/advantages-of-a-consultative-ibm-business-partner/)
- [2026 Data Center & Infrastructure Report](https://serviceexpress.com/resources/2026-data-center-infrastructure-report/)
- [Power9 end of service life (EOSL): What comes next](https://serviceexpress.com/resources/power9-end-of-service-life-eosl-what-comes-next/)
- [Tip sheet: 3 strategies to optimize data center infrastructure](https://serviceexpress.com/resources/tip-sheet-3-strategies-to-optimize-data-center-infrastructure/)
- [Resilience by design: Preparing for inevitable cloud failures](https://serviceexpress.com/resources/resilience-by-design-preparing-for-inevitable-cloud-failures/)
- [Planning for a successful IBM i 7.6 upgrade](https://serviceexpress.com/resources/planning-for-a-successful-ibm-i-7-6-upgrade/)
- [Webinar: 3 strategies to optimize your data center infrastructure outcomes](https://serviceexpress.com/resources/webinar-3-strategies-to-optimize-your-data-center-infrastructure-outcomes/)
- [Why you should avoid sharing the /QDLS directory in NetServer](https://serviceexpress.com/resources/why-you-should-avoid-sharing-the-qdls-directory-in-netserver/)
- [10 data center maintenance best practices](https://serviceexpress.com/resources/10-data-center-maintenance-best-practices/)
- [What are managed infrastructure services (MIS)?](https://serviceexpress.com/resources/what-are-managed-infrastructure-services/)
- [IBM Power Comparison: Power8, Power9, Power10 and Power11](https://serviceexpress.com/resources/ibm-power-comparison-power8-power9-power10-power11/)
- [Power11 benefits that boost performance, uptime and security](https://serviceexpress.com/resources/power11-benefits-that-boost-performance-uptime-and-security/)
- [How OnDeck® Predictive Sparing® eliminates repair delays](https://serviceexpress.com/resources/how-ondeck-predictive-sparing-eliminates-repair-delays/)
- [Ask the experts: IBM Power11 Q&A ](https://serviceexpress.com/resources/ask-the-experts-ibm-power11-qa/)
- [Comparing Power10 to Power11: What you need to know](https://serviceexpress.com/resources/comparing-power10-to-power11-what-you-need-to-know/)
- [Healthcare provider increases capacity for legacy systems to advance patient treatment](https://serviceexpress.com/resources/healthcare-provider-increases-capacity-for-legacy-systems-to-advance-patient-treatment/)
- [National insurance provider drives IT cost savings and invests in new initiatives](https://serviceexpress.com/resources/national-insurance-provider-drives-it-cost-savings-and-invests-in-new-initiatives/)
- [One box to run them all: The power of managed containers](https://serviceexpress.com/resources/one-box-to-run-them-all-the-power-of-managed-containers/)
- [Manufacturer scales capacity and performance while minimizing IT spend](https://serviceexpress.com/resources/manufacturer-scales-capacity-and-performance-while-minimizing-it-spend/)
- [Global media company increases uptime and savings with third-party maintenance (TPM)](https://serviceexpress.com/resources/global-media-company-increases-uptime-and-savings-with-third-party-maintenance/)
- [IBM i 7.6 raised the bar on security: See what’s new](https://serviceexpress.com/resources/ibmi-7-6-raised-the-bar-on-security-see-whats-new/)
- [Pall-Ex Group and Service Express: A strategic partnership ](https://serviceexpress.com/resources/pall-ex-group-and-service-express-a-strategic-partnership/)
- [Large energy provider solves maintenance challenges, improving uptime and IT spend](https://serviceexpress.com/resources/large-energy-provider-solves-maintenance-challenges-improving-uptime-and-it-spend/)
- [Exploring trends in IT infrastructure workload deployment](https://serviceexpress.com/resources/exploring-trends-in-it-infrastructure-workload-deployment/)
- [iAdmin 2025: Top 12 Session Recordings](https://serviceexpress.com/resources/iadmin-2025-top-12-session-recordings/)
- [Ransomware recovery: Why immutable data and isolated recovery environments 
are your best defense](https://serviceexpress.com/resources/ransomware-recovery-immutable-data-isolated-recovery-environments/)
- [2025 Data Center & Infrastructure Report: Healthcare Spotlight](https://serviceexpress.com/resources/2025-data-center-infrastructure-report-healthcare-spotlight/)
- [2025 Data Center & Infrastructure Report: Education Spotlight](https://serviceexpress.com/resources/2025-data-center-infrastructure-report-education-spotlight/)
- [Navigating cloud management challenges and complexities](https://serviceexpress.com/resources/navigating-cloud-management-challenges-and-complexities/)
- [What is a cloud management platform (CMP)?](https://serviceexpress.com/resources/what-is-a-cloud-management-platform/)
- [2025 Data Center & Infrastructure Report](https://serviceexpress.com/resources/2025-data-center-infrastructure-report/)
- [Webinar: How to maximize your service with hardware monitoring ](https://serviceexpress.com/resources/how-to-maximize-your-service-with-hardware-monitoring/)
- [Pall-Ex Group drives business forward with enhanced security and stability ](https://serviceexpress.com/resources/pall-ex-group-enhances-security-and-stability/)
- [IBM i security: Malware prevention and remediation](https://serviceexpress.com/resources/ibm-i-security-malware-prevention-and-remediation/)
- [Backup, Recovery and Media Services (BRMS) for IBM i basics ](https://serviceexpress.com/resources/brms-for-ibm-i-basics/)
- [Storage smackdown: Comparing IBM internal and external storage ](https://serviceexpress.com/resources/storage-smackdown-comparing-ibm-internal-and-external-storage/)
- [Planning and executing a smooth IBM i cloud migration ](https://serviceexpress.com/resources/planning-and-executing-a-smooth-ibm-i-cloud-migration/)
- [Rapid fire admin ](https://serviceexpress.com/resources/rapid-fire-admin/)
- [Your full-service Platinum IBM business partner](https://serviceexpress.com/resources/full-service-ibm-business-partner/)
- [Dispelling myths about purchasing hardware from a TPM provider](https://serviceexpress.com/resources/dispelling-myths-about-purchasing-hardware-from-a-tpm-provider/)
- [VTLs: Storage for forward-thinking organizations ](https://serviceexpress.com/resources/vtls-storage-for-forward-thinking-organizations/)
- [Power10 Live Q&A with IBM Champions](https://serviceexpress.com/resources/power10-live-qa-with-ibm-champions/)
- [Navigating VMware changes post-Broadcom acquisition](https://serviceexpress.com/resources/navigating-vmware-changes-post-broadcom-acquisition/)
- [Power8 EOSL: What are your options?](https://serviceexpress.com/resources/power8-eosl-what-are-your-options/)
- [Key considerations when purchasing data center hardware](https://serviceexpress.com/resources/key-considerations-when-purchasing-data-center-hardware/)
- [Maximize IT strategy decision-making with total cost of ownership (TCO) analysis](https://serviceexpress.com/resources/maximize-it-strategy-decision-making-with-total-cost-of-ownership-tco-analysis/)
- [How virtual tape libraries (VTLs) are leading the way in data storage](https://serviceexpress.com/resources/how-virtual-tape-libraries-are-leading-the-way-in-data-storage/)
- [Conferences, volunteering and maximizing your value](https://serviceexpress.com/resources/conferences-volunteering-and-maximizing-your-value/)
- [How to prioritize data center sustainability and carbon avoidance](https://serviceexpress.com/resources/how-to-prioritize-data-center-sustainability-and-carbon-avoidance/)
- [How to maintain hyperconverged infrastructure](https://serviceexpress.com/resources/how-to-maintain-hyperconverged-infrastructure/)
- [IBM i subscription model key takeaways](https://serviceexpress.com/resources/ibm-i-subscription-model-key-takeaways/)
- [Changing your IBM Business Partner  ](https://serviceexpress.com/resources/changing-your-ibm-business-partner/)
- [Adopting generative AI in the data center](https://serviceexpress.com/resources/adopting-generative-ai-in-the-data-center/)
- [2024 Data Center & Infrastructure Report](https://serviceexpress.com/resources/2024-data-center-infrastructure-report/)
- [IBM Power8 End of Service Life (EOSL): What’s next for your hardware?](https://serviceexpress.com/resources/ibm-power8-end-of-service-life-eosl/)
- [Secure data destruction and disposal methods](https://serviceexpress.com/resources/secure-data-destruction-and-disposal-methods/)
- [What is IT Asset Disposition (ITAD), and why is it important? ](https://serviceexpress.com/resources/what-is-it-asset-disposition-itad/)
- [What the reliability bathtub curve means for your hardware refresh cycles](https://serviceexpress.com/resources/reliability-bathtub-curve/)
- [Differences between converged vs. hyperconverged infrastructure ](https://serviceexpress.com/resources/differences-between-converged-vs-hyperconverged-infrastructure/)
- [Top Methods To Modernize and Balance Your Infrastructure ](https://serviceexpress.com/resources/top-methods-to-modernize-balance-infrastructure/)
- [2023 Data Center & Infrastructure Report](https://serviceexpress.com/resources/it-data-center-infrastructure-report-2023/)
- [6 ways to enforce ransomware attack prevention](https://serviceexpress.com/resources/6-ways-enforce-ransomware-attack-prevention/)
- [Transforming to a secure, vigilant and resilient model](https://serviceexpress.com/resources/transforming-to-secure-vigilant-and-resilient-model/)
- [Why a typical disaster recovery (DR) plan isn’t enough to defeat ransomware](https://serviceexpress.com/resources/why-a-typical-disaster-recovery-plan-isnt-enough-to-defeat-ransomware/)
- [Playbook: IT cost reduction strategies for economic downturns](https://serviceexpress.com/resources/it-cost-reduction-strategies-economic-downturns-playbook/)
- [Mitigating the risk of ransomware attacks with a disaster recovery plan](https://serviceexpress.com/resources/mitigating-risk-of-ransomware-attacks-with-disaster-recovery-plan/)
- [Vivo Energy embraces SAP S/4HANA on a new IBM Power10 environment](https://serviceexpress.com/resources/vivo-energy-case-study/)
- [5 Questions to Ask for IT Budget Planning](https://serviceexpress.com/resources/5-questions-it-budget-planning/)
- [Strengthening cyber resilience to meet Prudential Regulation Authority (PRA) policies](https://serviceexpress.com/resources/whats-next-for-pra-regulated-businesses/)
- [2022 Data Center & Infrastructure Report: Manufacturing Industry Insights](https://serviceexpress.com/resources/2022-data-center-infrastructure-manufacturing-report/)
- [Hospital increases resiliency and ensures patient services remain accessible during global pandemic](https://serviceexpress.com/resources/hospital-pandemic-case-study/)
- [2022 Data Center & Infrastructure: Healthcare Industry Insights](https://serviceexpress.com/resources/2022-data-center-infrastructure-healthcare-report/)
- [Recovery Point improves customer experiences with the power of data-driven insights and comprehensive support](https://serviceexpress.com/resources/infrastructure-business-resilience-case-study/)
- [2022 Data Center & Infrastructure Report: Education Industry Insights](https://serviceexpress.com/resources/2022-data-center-infrastructure-education-report/)
- [How Healthcare IT Professionals are Optimizing Data Center Strategies](https://serviceexpress.com/resources/healthcare-data-center-insights/)
- [2022 Data Center & Infrastructure Report](https://serviceexpress.com/resources/it-data-center-infrastructure-report-2022/)
- [National healthcare provider eliminates service gaps at over 60 data center locations with Service Express partnership](https://serviceexpress.com/resources/healthcare-provider-case-study/)
- [Rebuilding the Data Center: Disaster Recovery After Historic Flood](https://serviceexpress.com/resources/hospital-flood-case-study/)
- [International delivery company solves service obstacles and saves $5 million in OpEx costs](https://serviceexpress.com/resources/delivery-company-case-study/)
- [Global Manufacturer Saves $4 Million by Refining Its Hardware Refresh Strategy](https://serviceexpress.com/resources/manufacturer-case-study/)
- [Third-Party Maintenance Case Study | Retailer Saves Over $264K](https://serviceexpress.com/resources/retailer-case-study/)
- [Checklist: How to find a third-party maintenance (TPM) provider](https://serviceexpress.com/resources/third-party-maintenance-checklist/)
- [How To Choose a Hardware Maintenance Provider](https://serviceexpress.com/resources/how-to-choose-hardware-maintenance-provider/)
- [How to Leverage Data Center Infrastructure: Embracing the New Data Center](https://serviceexpress.com/resources/leverage-data-center-infrastructure/)
- [2021 Data Center & Infrastructure Report](https://serviceexpress.com/resources/read-it-data-center-infrastructure-report-2021/)
- [IBM i Cloud Solutions Creates Efficiencies in UK Data Center](https://serviceexpress.com/resources/specialist-manufacturer-ibm-i-cloud-solution-case-study/)
- [Alternatives to Smart Net & Defining the Benefits](https://serviceexpress.com/resources/alternatives-to-smart-net/)
- [What is Third-Party Maintenance (TPM)?](https://serviceexpress.com/resources/what-is-third-party-maintenance/)
- [What is End of Life (EOL) & End of Service Life (EOSL)?](https://serviceexpress.com/resources/what-is-eol-eosl/)
- [Understanding On-Premises Data Center Security vs. Cloud Security](https://serviceexpress.com/resources/understanding-on-prem-vs-cloud-security/)
- [Take charge of your hardware refresh plan](https://serviceexpress.com/resources/take-charge-hardware-refresh-plan/)
- [Immediate ways to cut costs in the data center](https://serviceexpress.com/resources/how-to-cut-data-center-costs/)
- [Practical IT Cost Containment Strategies](https://serviceexpress.com/resources/it-cost-containment-strategies/)
- [Understanding data center tiers and types: What are data center tiers?](https://serviceexpress.com/resources/understanding-data-center-tiers/)
- [Third-Party Maintenance Customer Perspective | FinThrive](https://serviceexpress.com/resources/finthrive-customer-story/)
- [2020 Data Center & Infrastructure Report](https://serviceexpress.com/resources/read-it-data-center-infrastructure-report-2020/)
- [FAQ: Third-Party Maintenance (TPM) in the Healthcare Industry](https://serviceexpress.com/resources/data-center-healthcare-faq/)
- [5 Basics for Disaster Recovery in the Data Center](https://serviceexpress.com/resources/5-basics-disaster-recovery-preparation/)
- [Essential Data Center Relocation & Migration Checklist](https://serviceexpress.com/resources/essential-data-center-relocation-checklist/)
- [What is third-party data center maintenance?](https://serviceexpress.com/resources/what-is-third-party-maintenance-data-center/)
- [Advantages of Using Third-Party Storage Support vs the OEM](https://serviceexpress.com/resources/third-party-storage-support-vs-oem-storage-support/)
- [Why Change to Third-Party Maintenance for Your Data Center?](https://serviceexpress.com/resources/why-choose-third-party-data-center-maintenance/)
- [Evaluating Cisco Smart Net Alternatives and Options](https://serviceexpress.com/resources/evaluating-cisco-smart-net-alternatives/)
- [Top IT Infrastructure Challenges & Priorities for the Future](https://serviceexpress.com/resources/top-it-infrastructure-challenges-priorities-for-the-future/)
- [Third-Party Maintenance Customer Perspective | Komatsu](https://serviceexpress.com/resources/komatsu-customer-story/)
- [5 Factors in Reducing IT Maintenance Costs](https://serviceexpress.com/resources/5-cost-saving-considerations-for-cfos-and-cios/)
- [How To Plan A Successful Data Center Relocation](https://serviceexpress.com/resources/how-to-plan-a-successful-data-center-relocation/)
- [3 IT Budget Challenges Leaders Face](https://serviceexpress.com/resources/3-budget-challenges-it-leaders/)
- [5 Ways CIOs Can Become Better Business Partners](https://serviceexpress.com/resources/5-ways-cios-become-better-business-partners/)
- [Third-Party Maintenance (TPM) vs OEM Support](https://serviceexpress.com/resources/oem-maintenance-vs-tpm-maintenance/)
- [Rethink Six Myths Behind OEM Maintenance](https://serviceexpress.com/resources/6-oem-maintenance-myths/)
- [Tip sheet: End of Life (EOL) vs. End of Service Life (EOSL)](https://serviceexpress.com/resources/eol-eosl-tip-sheet/)
- [Business Demands on IT Teams & Agile Thinking](https://serviceexpress.com/resources/business-demands-on-it-teams-and-agile-thinking/)

## Categories
- [AI](https://serviceexpress.com/resources/topics/ai/)
- [Cloud](https://serviceexpress.com/resources/topics/cloud/)
- [Data center relocation](https://serviceexpress.com/resources/topics/data-center-relocation/)
- [Disaster recovery](https://serviceexpress.com/resources/topics/disaster-recovery/)
- [EOL & EOSL](https://serviceexpress.com/resources/topics/eol-eosl/)
- [Hardware](https://serviceexpress.com/resources/topics/hardware/)
- [IaaS](https://serviceexpress.com/resources/topics/iaas/)
- [IBM](https://serviceexpress.com/resources/topics/ibm/)
- [IT budget & cost savings](https://serviceexpress.com/resources/topics/it-budget-cost-savings/)
- [IT infrastructure](https://serviceexpress.com/resources/topics/it-infrastructure/)
- [IT professionals](https://serviceexpress.com/resources/topics/it-professionals/)
- [ITAD](https://serviceexpress.com/resources/topics/itad/)
- [Security](https://serviceexpress.com/resources/topics/security/)
- [Sustainability](https://serviceexpress.com/resources/topics/sustainability/)
- [Third-party maintenance](https://serviceexpress.com/resources/topics/third-party-maintenance/)