Top Sites>SchemeServe - Insurance software to beat your competitors

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# SchemeServe

For when your product has to go live on time.

## Sitemaps

- [XML Sitemap](https://www.schemeserve.com/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [What is an MGA, and how do they work?](https://www.schemeserve.com/blog/what-is-an-mga-and-how-do-they-work/) - A slightly different definition… MGAs are often considered the middle-weight boxers of the insurance industry. Like an insurance broker or agent (who works on behalf of the policyholder) an MGA can act as a broker selling direct to policy holders… however MGAs have a secret power, the power to UNDERWRITE. This means, they are able to underwrite
- [How AI is Transforming the Traditional Insurance Value Chain](https://www.schemeserve.com/blog/how-ai-is-transforming-the-traditional-insurance-value-chain/) - In this article, we explore the transformative power of AI in the insurance sector and its potential to reshape the entire value chain. We will look into the impact on jobs, challenges in implementation, and the promising benefits that AI brings to the industry.
- [Embracing the future of insurance: powerful insurtech trends to watch in 2023](https://www.schemeserve.com/blog/embracing-the-future-of-insurance-insurtech-trends-to-watch-in-2023/) - Okay, full disclosure, this article isn't about mopping robots... but it was too good not to post. It's obvious that in a rapidly evolving world of insurance, staying up-to-date with emerging trends is paramount to success. As we get to the half-way point of 2023, the insurance landscape is poised for significant transformation fuelled by
- [The Future of Insurance: Key Trends to Watch in 2023 for Financial Growth and Cost Reduction](https://www.schemeserve.com/blog/the-future-of-insurance-key-trends-to-watch-in-2023-for-financial-growth-and-cost-reduction/) - Scheme serve details what the trop trends are to watch out for in 2023, and explores how the development of technology and tools such as AI will change the industry.
- [7 Red Flags to Watch Out For When Choosing Insurance Software](https://www.schemeserve.com/blog/7-red-flags-to-watch-out-for-when-choosing-insurance-software/) - In today's fast-paced insurance industry, reliable software is crucial for streamlined operations and exceptional customer service. However, not all insurance software systems are created equal. This article highlights common red flags to watch for in insurance software and explores their potential consequences. #1: Poor support The quality of support provided by the software vendor or
- [Who cares wins; a quick-start guide to ESG.](https://www.schemeserve.com/blog/who-cares-wins-a-quick-start-guide-to-esg/) - In the last few years Environmental, Social and Governance (ESG) has become a bit of a buzz term in the industry, in many ways overtaking its predecessor Corporate Social Responsibility. In essence, ESG is a measure of how much ‘goodness’ a company is putting out into the World. Is it being a responsible caretaker of
- [Make onboarding meaningful; 5 ways to add the human touch.](https://www.schemeserve.com/blog/make-onboarding-meaningful-5-ways-to-add-the-human-touch/) - There’s something to be said for the last 2 years in that, despite wrestling with internet connections, microphones being on mute, and Amazon deliveries interrupting calls, we’ve all got to know each other a little bit better. We are all now attuned (whether we like it or not) with our colleagues style of household furnishings,
- [The wisdom of crowds: insurtech ecosystems and the power of collaboration](https://www.schemeserve.com/blog/the-wisdom-of-crowds/) - You know what they say… two heads are better than one, four eyes see better than two and many hands make light work. It’s clear that over the last few years, the commercial insurance market has gone through a journey of adopting and integrating insurtech evermore into the fold. A process that has only accelerated
- [Achieve your ESG goals with Insurtech](https://www.schemeserve.com/blog/achieve-your-esg-goals-with-insurtech/) - In recent years, ESG (Environmental, Social and Governance) goals have become increasingly prevalent and a more prominent discussion within the insurance market. The focus on ESG has only been accelerated since Covid and insurtech is increasingly being looked to by insurance companies to help meet these goals. An example of this is the Lloyd's Lab's eighth cohort
- [Why insurtech is all about the end customer](https://www.schemeserve.com/blog/why-insurtech-is-all-about-the-end-customer/) - Insurtech, over recent years, has grown immensely and gone from strength to strength as it gets ever more ingratiated into the fabric of the commercial insurance market. The growth we are seeing within the Insurtech space is astronomical, ‘InsurTech firms raised a record $15.4 billion in funding in 2021 — nearly double 2020’s levels’. Insurtech is prevalent
- [Insurtech relationships; how to squeeze them for what they’re worth](https://www.schemeserve.com/blog/insurtech-relationships/) - When you partner with a new insurtech there is always one important question – how do I get the most out of this relationship? Insurtechs and established incumbents have vastly different ways of operating and different goals, so it's easy for unnecessary friction to arise. Therefore, collaboration and explicit goal setting it vital. Each client of
- [What exactly is SaaS (and why is it everywhere)?](https://www.schemeserve.com/blog/what-is-saas/) - What is SaaS? So, you want to know what SaaS is apart from an acronym for Software as a Service? Well, put simply, it is software you access through an internet connection that normally comes in the shape of an online platform. SaaS is now prevalent throughout our personal and professional lives, to list a few
- [Painting the town purple at BIBA 2023!](https://www.schemeserve.com/blog/schemeserve-biba-23/) - We're so excited to be exhibiting at the 45th annual BIBA conference in Manchester on the 10th and 11th May. This annual event is the biggest (and perhaps the most lively) of its kind in the UK, with this year's theme focusing on 'Rising to the Challenge'. Speakers and insurance representatives will be discussing how
- [What you need to know: the idiot’s guide to GDPR](https://www.schemeserve.com/blog/blog-need-know-idiots-guide-gdpr/) - Here’s a thing that’s cropping up quite a bit in conversation and across those social channels upon which we all love to share and comment. The General Data Protection Regulation (GDPR). You may know all about it already, which is great. Or, you’ve heard about it but aren’t really sure what it’s all about. And
- [How SchemeServe makes your data easy to view](https://www.schemeserve.com/blog/how-schemeserve-makes-your-data-easy-to-view/) - Data, the way it’s designed, laid out and consumed, is becoming a vital component to customer retention. It’s what’s referred to as the digital consumer experience (CX) and it’s an important element to consider because if your customer doesn’t enjoy the interaction he or she is having with your business online, they are unlikely to
- [Pandemic fraudsters; 4 ways to kick them where it hurts.](https://www.schemeserve.com/blog/pandemic-fraudsters-how-to-kick-them-where-it-hurts/) - Alright, we’re all bored of hearing how the pandemic has yet again made things more difficult. The “one insurance scam a minute” news in January was particularly disheartening … so let’s try and keep this lighthearted, and straight to the point! Here’s the background; No surprise, but we're in a bit of a sticky economic
- [Support Team win award after listening to ‘The Eye of the Tiger’ for a year, and only eating pro-plus and broccoli.](https://www.schemeserve.com/blog/how-to-build-an-award-winning-support-team/) - Turn your Support Team into TOTAL ABSOLUTE KICK-ASS LEGENDS... with these simple rules. Only hire people that physically cry whilst watching RSPCA appeals. That way you can ensure their levels of empathy are suitable for support work (and they are more likely to own pets that you can borrow/visit). Keep them on a diet exclusively
- [EU 'data adequacy' decisions; what does it mean for UK businesses?](https://www.schemeserve.com/blog/eu-data-adequacy-decisions-what-does-it-mean-for-uk-businesses/) - Let's face it, GDPR has been irritating us all since 2016. This week, just when we were all ready for another tornado of confusion, the EU adopted two new 'adequacy decisions' in regards to the UK. This is good news! Here's what it means. On June 28th, the EU adopted two ‘adequacy decisions'. In a
- [Schemes; the art of niche hunting.](https://www.schemeserve.com/blog/schemes-the-art-of-niche-hunting/) - Each scheme begins its life as a small, sometimes underestimated idea. Schemes can allow the broker to carve out and provide their own particular niche. If you're not in a specialist sector already however, researching which niche you should move into could seem intimidating. The best way to broach it, is to map out a
- [Whiplash Reforms for dummies; here's what you need to know.](https://www.schemeserve.com/blog/whiplash-reforms-for-dummies-heres-what-you-need-to-know/) - On the 31st May 2021 the Government's whiplash reforms came into force. Without doubt there are confusing times ahead for insurers, customers and brokers alike! Whiplash Reforms 101 I'm sure we're all aware that the cost of Motor Insurance has for years been negatively affected by the number of insurer pay-outs for personal injury claims.
- [Capacity vigilantes; why the providers in our Partner Panel are needed now more than ever.](https://www.schemeserve.com/blog/capacity-vigilantes-why-the-insurers-in-our-partner-panel-are-needed-now-more-than-ever/) - It is no surprise to anyone that the insurance industry could do with a much-needed break. Last year, John Neal the CEO of Lloyd's London stated that "Coronavirus will be the largest loss on record for insurers[…]", and that "[…]the chances of the market making anything other than a notable loss in 2020 are zero".
- [4 things you MUST do to build a successful insurance product.](https://www.schemeserve.com/blog/4-things-you-must-do-to-build-a-successful-insurance-product/) - Note; if you've not got time to read, the YouTube video is at the bottom ;) 1. Ask yourself, why should your customers care? How is your product going to change your target customer's life? What difference will it make? What is special or unique about it which means they'll not only be telling their
- [Brand disconnect; what is it, why it sucks, and 7 ways to stop it.](https://www.schemeserve.com/blog/brand-disconnect-7-ways-to-avoid-it/) - The term 'brand disconnect' has the ability to give any marketing professional the creeps. Not only does it imply we need to seriously up our game, but like an air-raid siren it tells of trouble ahead. 'Brand disconnect' is a hop, skip and a jump away from 'customer disconnect' - which unfortunately is right next
- [SchemeServe AI 'Aurora' invented in the bath.](https://www.schemeserve.com/blog/schemeserve-ai-aurora-invented-in-the-bath/) - SchemeServe’s new voice assistant determines human intention, desire and even appetite for risk. Could underwriters soon be replaced by machines? “The idea came to me while in the bath,” Adam, SchemeServe Founder tells us from his home office in London. "I realised that the waves were like the sound waves in the human voice. If
- [Why sympathy kills customer retention.](https://www.schemeserve.com/blog/why-sympathy-kills-customer-retention/) - We buy insurance hoping we won't ever need to use it, right? In fact, we hope never to even hear from our insurers. We don't want them to even be on our radar. Insurance is like the crash-mat that sits on the ground below the window-of-life. If the walls collapse, or the window explodes, or
- [4 worst video call blunders (and how not to follow suit)](https://www.schemeserve.com/blog/4-worst-video-call-blunders-and-how-not-to-follow-suit/) - 1. Make sure you've tested the software. We all remember the US Lawyer, Rod Ponton, who spent his meeting in front of a judge as a cat, because he didn’t know how to turn the filter off. Or the woman who took her laptop to the toilet without turning the camera off. Not cool. Everyone
- ['If you find nothing wrong, you're not doing it right'; how to achieve genuine operational resilience.](https://www.schemeserve.com/blog/how-to-achieve-genuine-operational-resilience/) - We explain what it is, and ask Simon Cowling, our Chief Technical Officer, 'Who's responsible for operational resilience?', 'How can companies test it?' and 'Do people need to worry?'.
- [Here’s the perfect solution if you want to be content in your job.](https://www.schemeserve.com/blog/heres-the-perfect-solution-if-you-want-to-be-content-in-your-job/) - Our CTO tells us the best way to find a job that suits you, and helps you thrive.
- [Are you making these classic CV mistakes?](https://www.schemeserve.com/blog/are-you-making-these-classic-cv-mistakes/) - We've all know what a bad CV looks like. Don't we? In SchemeServe's current state of 'constant hiring', our Chief Technical Officer got thinking about what makes some CVs stand out, and what makes others… a bit lacklustre.
- [Which schemes will offer brokers the biggest business in 2021?](https://www.schemeserve.com/blog/which-schemes-will-offer-brokers-the-biggest-business-in-2021/) - What a difference a year makes. Few would’ve predicted the havoc that the Coronavirus pandemic would have had on all industries in 2020. But what can we expect for 2021 when it comes to the insurance industry? The closest thing we have to a ‘crystal ball’ is SchemeServe’s Index, which reveals the most profitable schemes
- [Let us help your business in 2021](https://www.schemeserve.com/blog/let-us-help-your-business-in-2021/) - What a year 2020 has turned out to be! We’re sure that at the beginning of the year, few would imagine a world where working from home would be the norm, embracing technology to communicate and run businesses more effectively would be mandatory and that parents would all get a taste of home-schooling at the
- [Some schemes business has bounced back – but is this sustainable?](https://www.schemeserve.com/blog/some-schemes-business-has-bounced-back-but-is-this-sustainable/) - Earlier this year we revealed how volumes fell during April for most lines but that cyber was doing exceptionally well with a clear 340% increase in sales. Comparing data for April 2020 at the height of the lockdown to data from the same period last year, shows that policy volumes fell across the board for
- [The importance of uptime](https://www.schemeserve.com/blog/the-importance-of-uptime/) - How critical is website uptime? Uptime refers to whether a website or web service is available to users over a given period. Website uptime is generally expressed in percentages. Many companies try and aim for 100% uptime but that’s not always achievable. According to some reports, sites like Google, Amazon and Facebook aim for 99.999%
- [Let customers compare your insurance products with our aggregator tool](https://www.schemeserve.com/blog/let-customers-compare-your-insurance-products-with-our-aggregator-tool/) - Price comparison websites like GoCompare, Comparethemarket and Moneysupermarket have become extremely popular over the years as they give consumers a simple ‘at a glance view’ to help them decide if they can get a better deal. They allow consumers to compare energy, insurance, broadband and other services. But they’re often criticised for giving customers
- [The ABCs of SchemeServe’s new API Builder](https://www.schemeserve.com/blog/the-abcs-of-schemeserves-new-api-builder/) - This week we launched our new API Builder! For those not in the know, 'API' is an acronym that stands for application programming interface and consists of code that allows to programmes to 'talk' to one another. Our particular API is aimed at brokers and allows them to effectively add any API to products themselves
- [How to keep in touch with colleagues during lockdown](https://www.schemeserve.com/blog/how-to-keep-in-touch-with-colleagues-during-lockdown/) - There’s a meme that’s done the rounds several times on LinkedIn that jokes about how Zoom meetings are the modern seances. This is mainly because you’re regularly saying things like ‘Make a sound if you can hear me’ and ‘We can’t see you can you hear us?’ Then of course, there’s the classic ‘You’re on
- [Virtual conferences – is this the way of the future for the UK insurance industry?](https://www.schemeserve.com/blog/virtual-conferences-is-this-the-way-of-the-future-for-the-uk-insurance-industry/) - The British Insurance Brokers’ Association (BIBA) has now confirmed that its conference is set to be a virtual event for 2021. While the lockdown is expected to end in December, it looks like the organisers of BIBA are hedging their bets against organising a physical get together in May next year. The annual conference has
- [What can we learn from British Airways’ data breach and £20m fine?](https://www.schemeserve.com/blog/what-can-we-learn-from-british-airways-data-breach-and-20m-fine/) - It’s been two years since British Airways suffered cyber-attack where personal and credit card data was compromised. A year ago, the airline industry and commentators were stunned when the Information Commissioner (ICO) announced it would slap a £183 million fine on the airline. But fast forward 2020 that fine was whittled down to £20 million.
- [Is it time to move away from the crowded car and home insurance sector and venture into niche products?](https://www.schemeserve.com/blog/is-it-time-to-move-away-from-the-crowded-car-and-home-insurance-sector-and-venture-into-niche-products/) - The fight to attract new customers is an enduring one, especially in the home and motor insurance sector. Over the years brokers and insurers have got into the habit of dangling ‘juicy carrots’ in the form of low premiums and other perks in front of new customers in a bid to entice them away from
- [Could Amazon deliver disruption into the car insurance market?](https://www.schemeserve.com/blog/could-amazon-deliver-disruption-into-the-car-insurance-market/) - Just when you think Amazon can’t expand its product range any further it’s set to offer something rather different. If the rumours are true, Amazon will enter the car insurance market in the not so distant future. What’s more, it may not be the only international megalith to enter the market, with Google and Facebook
- [SchemeServe welcomes Ian Wainwright to its advisory board](https://www.schemeserve.com/blog/schemeserve-welcomes-ian-wainwright-to-its-advisory-board/) - We’re proud to announce that we’ve strengthened our advisory board and warmly welcome Ian Wainwright to the SchemeServe family. Ian brings a wealth of experience to our advisory board. He spent nearly 30 years of his career with Ecclesiastical, latterly as its broking sales director. He then spent two years as a divisional director of
- [How embracing technology, adapting and being flexible can pandemic-proof your business](https://www.schemeserve.com/blog/how-embracing-technology-adapting-and-being-flexible-can-pandemic-proof-your-business/) - The coronavirus (Covid-19) pandemic has had a major impact on consumer's behaviour and many insurance companies, insurtechs and brokers have had to adapt to this change quickly and decisively. Funding has helped some businesses to adapt to consumers’ new demands. However, government loan schemes such as the Coronavirus Business Interruption Loan Scheme (CBILS) are
- [I'm strictly not dancing! Lee Rogers explains his life as a scrutineer outside of SchemeServe](https://www.schemeserve.com/blog/lee-rogers-explains-his-life-as-a-scrutineer-outside-of-schemeserve/) - Work-life balance is often hard to achieve given that many of us spend a lot of time commuting to and from work. As a result of the coronavirus pandemic, that has reduced somewhat as more companies realise the importance of giving workers choice and flexibility and allow more to work from home (WFH). At SchemeServe,
- [Should we trust Twitter following the Bitcoin scam?](https://www.schemeserve.com/blog/should-we-trust-twitter-following-the-bitcoin-scam/) - Twitter suffered the biggest security breach in its 14-year history when 130 high profile accounts in America all started tweeting about Bitcoins on the platform last month. The message said that any bitcoins sent to a link included within the tweets would be doubled, an offer that the tweet stated would only last for 30
- [History in the making! Meet our new data protection officer – James Dix](https://www.schemeserve.com/blog/history-in-the-making-meet-our-new-data-protection-officer-james-dix/) - You’re the new data protection officer – tell us what you do: Basically, it’s my job to ensure that SchemeServe processes all the data we handle correctly and that we comply with all the many and varied General Data Protection Regulations (GDPR) and the rules around that. I’m also the support manager for the Wunderwriting
- [We’ve hired a new quality assurance test engineer](https://www.schemeserve.com/blog/weve-hired-a-new-quality-assurance-test-engineer/) - The global pandemic has shaken many industries and companies to the core and millions of jobs have been lost globally including tens of thousands in the UK. However, at SchemeServe, we’re fortunate to be in the position to hire more staff and let them work remotely. This not only keeps our staff safe during the
- [How SchemeServe ensures your website is search engine ready](https://www.schemeserve.com/blog/how-schemeserve-ensures-your-website-is-search-engine-ready/) - For many, the acronym SEO is an unfamiliar one while others have a vague understanding that it’s got something to do with generating website traffic. They’re not too far wrong, but it’s so much more than that. SEO stands for search engine optimization. It means that you have to optimize your website content in
- [We continuously strive for quality with our ISO accreditation](https://www.schemeserve.com/blog/we-continuously-strive-for-quality-with-our-iso-accreditation/) - Another year has passed, and we’ve successfully gained our ISO 9001 (2015) accreditation. But what does this mean exactly? ISO 9001 is an internationally recognized quality ‘kitemark’ demonstrating that the organisation has met stringent regulatory requirements and is focussed on meeting customer expectations and delivering customer satisfaction. ISO 9001 is administered by the International Organisation for Standardisation (ISO)
- [Visit the SchemeServe stand at Broker Extra and stand a chance of winning a bottle of champagne](https://www.schemeserve.com/blog/visit-the-schemeserves-stand-at-broker-extra-and-stand-a-chance-of-winning-a-bottle-of-champagne/) - This week SchemeServe will have its own stand at the Broker Extra virtual event taking place between the 8-10 July. The event, which is dedicated exclusively to the UK insurance broker market as an online event, is free to attend for brokers. It’s the first event to take place since lockdown ended so we think
- [Get to know SchemeServe’s new chief commercial officer – Sean Neal](https://www.schemeserve.com/blog/get-to-know-schemeserves-new-chief-commercial-officer-sean-neal/) - Sean Neal (pictured) has joined SchemeServe as the new chief commercial officer. SchemeServe is delighted to welcome Sean into the business. He brings with him boundless energy, enthusiasm, 30 years’ industry experience, and a great insurance network to boot. Before joining SchemeServe, he spent 22 years with CP Walker & Son where he was a partner
- [How will schemes evolve and where will the insurance industry see growth beyond Covid-19?](https://www.schemeserve.com/blog/how-will-schemes-evolve-and-where-will-the-insurance-industry-see-growth-beyond-covid-19/) - With the coronavirus (Covid-19) putting a halt on most things you’d be forgiven for thinking that not many schemes would’ve enjoyed any positive or exponential growth recently. You’d be somewhat correct in that assertion. According to our Premium Index that we released this month, which compares data for April 2020 from the same period last
- [How important is it to accept digital payments?](https://www.schemeserve.com/blog/how-important-is-it-to-accept-digital-payments/) - The spread of coronavirus (Covid-19) has done much to speed up the increase in digital payments. It wasn’t uncommon for small local retailers not to accept cash as late as the beginning of this year. But now many retailers are shunning offers of hard money in favour of electronic payment as there is some fears
- [SchemeServe has created a shiny new 'Renewal Re-quote' feature](https://www.schemeserve.com/blog/schemeserve-has-created-a-shiny-new-requote-functionality/) - At SchemeServe we’re all about making our customer’s lives easier. This means we’re constantly thinking of ways to enhance our features for you to work smarter and with more efficiency. Some of our changes can be complex and will require training, while others can be quite simple in nature and require minimal tweaks to the
- [How virtual conferences could be the way of the future](https://www.schemeserve.com/blog/how-virtual-conferences-could-be-the-way-of-the-future/) - Thousands of events have had to be cancelled this year due to the coronavirus (Covid-19) pandemic. Wiki itself has created a list of events effected by the pandemic, which notably include the Summer Olympics, the 21st British Soap Awards, and the Glastonbury Festival to name but a few. While many companies have decided to cancel
- [How SchemeServe colleagues are helping out during the coronavirus pandemic](https://www.schemeserve.com/blog/how-schemeserve-colleagues-are-helping-out-during-the-coronavirus-pandemic/) - Heroes come in all shapes and sizes. And, as the saying goes, you don’t have to wear a cape to be a hero in your community. This has especially been demonstrated by the people working in the National Health Service (NHS) who have tirelessly worked on the frontline to help the sick and keep the
- [4 Reasons why core values within business matter](https://www.schemeserve.com/blog/4-reasons-why-core-values-within-business-matter/) - Back in 1994, Jim Collins and Jerry Porras penned a book called ‘Built to Last’ which outlined the results of a six-year research project that looked at what exactly creates an enduringly great company. One aspect within it that was investigated was how the best companies adhered to a set of principles called core values.
- [Sean Neal joins SchemeServe Advisory Board](https://www.schemeserve.com/blog/sean-neal-insurance-software/) - SchemeServe, a leading cloud-based provider of insurance software, has announced that Sean Neal has joined its Advisory Board. Sean is the second appointment to the board this year and comes with 30 years’ industry experience as a broker and founder of a leading property owners MGA. Sean spent nearly 22 years with the broker CP
- [SchemeServe Exhibiting and Sponsoring the Insurance Industry’s  first Virtual Conference in May](https://www.schemeserve.com/blog/schemeserve-exhibiting-and-sponsoring-the-insurance-industrys-first-virtual-conference-in-may/) - The 2020 Digital Transformation in Insurance Conference 28 April 2020: SchemeServe, a leading cloud-based provider of insurance software, has announced it will be sponsoring and exhibiting at the two day Digital Transformation in Insurance Conference on 5-6th May this year. With industry main events like BIBA being cancelled this year due to the Coronavirus, the
- [5 Ways SaaS could help the insurance sector](https://www.schemeserve.com/blog/5-ways-saas-could-help-the-insurance-sector/) - Software as a service (SaaS) has many benefits if used properly. The software industry has seen many changes in recent years and some now say that SaaS is the way of the future. To describe it in general terms, SaaS is a cloud-based application that can be accessed from anywhere with just an internet connection.
- [SchemeServe continues planned recruitment drive amidst Covid-19](https://www.schemeserve.com/blog/schemeserve-continues-planned-recruitment-drive-amidst-covid-19/) - Insurance Software Provider adds senior UX Designer and additional UI Web Developer to the Team 15th April 2020: SchemeServe, a leading cloud-based provider of insurance software, has today announced the appointment of Suniel Makh as UX (User Experience) Designer and Marc Randall as a front-end UI (User Interface) Web Developer. The two appointments come as
- [Insurers doing good during the Covid-19 crisis](https://www.schemeserve.com/blog/insurers-doing-good-during-the-covid-19-crisis/) - Last week we talked about how embracing technology during the Covid-19 crisis is gradually improving insurers’ image. This week we wanted to shine a further spotlight on how those in the insurance industry are doing good during the pandemic with special mention to those embracing technology in which to do so. Digital health Who would’ve
- [SchemeServe is here for you](https://www.schemeserve.com/blog/schemeserve-is-here-for-you/) - SchemeServe is here for you. The coronavirus pandemic and UK lockdown continues, impacting all of us greatly, our families and in many cases, businesses. These are truly unique times and I wanted to reach out to you to reassure you that as your outsourced InsureTech SaaS platform, SchemeServe has you covered. Always Obsessive Support(tm) The
- [How embracing technology during the Covid-19 crisis is helping insurers to gradually improve their image](https://www.schemeserve.com/blog/how-embracing-technology-during-the-covid-19-crisis-is-helping-insurers-to-gradually-improve-their-image/) - Who would’ve thought a couple of months ago that we would find ourselves practicing self-isolation as we go into international lockdown to fight a virus raging across the earth, threatening our very existence. But here we are, fighting an unseen killer bug that has changed life as we know it and forced many of us
- [Why we believe full remote working is always better](https://www.schemeserve.com/blog/why-we-believe-full-remote-working-is-always-better/) - All over the world companies are (whether they like it or not) embracing the concept of remote working as many employees, particularly those that are sick or vulnerable, are forced to take part in what is fast becoming an international lockdown. If you're still unsure about how this could all work we're going to explore
- [Lloyd Hanks joins SchemeServe Advisory Board](https://www.schemeserve.com/blog/lloyd-hanks-joins-schemeserve-advisory-board/) - 16th March 2020: SchemeServe, a leading cloud-based provider of insurance software, has announced that well known industry figure, Lloyd Hanks, has joined its Advisory Board. Featuring a number of insurance industry figures and clients, the Advisory Board will offer valuable feedback and collaboratively help to shape the future of SchemeServe. Lloyd Hanks will be using
- [Have BI insurers shot themselves in the foot by excluding Coronavirus?](https://www.schemeserve.com/blog/have-bi-insurers-shot-themselves-in-the-foot-by-excluding-coronavirus/) - Insurers appear to have dodged a bullet. One by one they’ve stepped forward to tell various media that their business interruption (BI) policies do not provide cover for Covid-19, loosely labelled by some as just ‘Coronavirus’. Insuranceage.co.uk recently reported that Axa excludes Coronavirus from its policies. The insurer clarified that it will only cover specified
- [How criminals are taking advantage of the Coronavirus scaremongering](https://www.schemeserve.com/blog/how-criminals-are-taking-advantage-of-the-coronavirus-scaremongering/) - You’d have to be living in a cave not to have heard about Coronavirus and the way a particular strain (Covid-19), which is said to have originated from China, is spreading like wildfire around the world. Coronavirus, according to the World Health Organisation (WHO), is a large family of viruses that can cause illness from
- [6 Ways Brexit could impact the UK insurance sector](https://www.schemeserve.com/blog/6-ways-brexit-could-impact-the-uk-insurance-sector/) - Last month, on the 31 January, the UK formerly exited the European Union (EU) and now lies in a transition period expected to last until 31 December 2020. While breaking away from the EU has been a long, arduous journey those in the know say this is where the tough talks begin. It’s hard to
- [John Price Steps Down from SchemeServe](https://www.schemeserve.com/blog/john-price-steps-down-from-schemeserve/) - 13th February 2020: SchemeServe, a leading cloud based provider of insurance software, has announced the departure of John Price as Chief Operating Officer (COO). John is leaving for personal reasons and to pursue new career challenges within the industry. SchemeServe is actively recruiting for a new COO as well as a number of additional roles
- [How can UX design help to add value to your business?](https://www.schemeserve.com/blog/how-can-ux-design-help-to-add-value-to-your-business/) - The term ‘UX design’ stands for user experience. It can sound really complex and some may believe that it’s only something that large companies with big budgets can afford or concern themselves with. How wrong they are. A McKinsey & Company report, highlights that even smaller companies can’t ignore the benefits that good design can bring.
- [Why finding new ways to tackle flooding is so important for the insurance industry](https://www.schemeserve.com/blog/why-finding-new-ways-to-tackle-flooding-is-so-important-for-the-insurance-industry/) - The potential for flooding claims is on the rise now that we’re facing the potential wrath of innocently named Storm Ciara. According to reports, Ciara is set to be the worst to hit the UK since 2013. The Met Office has deemed the weather system serious enough to issue a “danger to life” severe weather
- [Why more insurers should join forces with smart technology companies to prevent escape of water claims](https://www.schemeserve.com/blog/why-more-insurers-should-join-forces-with-smart-technology-companies-to-prevent-escape-of-water-claims/) - Experiencing bad weather is an inevitable part of living in Britain. Storms and torrential downpours cause havoc and damage to homes, increase the impact of insurance claims and ramp up premiums as a result. However, one of the major claims that homeowners make during the winter season is for ‘escape of water’ (EOW). According to
- [6 Ways our homes are becoming ‘smarter’ and why insurers must understand this tech](https://www.schemeserve.com/blog/6-ways-our-homes-are-becoming-smarter-and-why-insurers-must-understand-this-tech/) - Our homes are getting smarter. This means that the technology that we’re fitting within our homes is becoming better with improved functionality. We’re no longer fitting gadgets to simply turn our lights on and off. Instead, we’re using smart technology to help improve our security, use of energy and for disabled people it gives them
- [Why we should pay attention to the redundant-preneurs](https://www.schemeserve.com/blog/why-we-should-pay-attention-to-the-redundant-preneurs/) - Last month Alliance Insurance and on-demand insuretech Dinghy announced that they would forge a partnership to start catering to the fast-growing freelancer market. It’s a smart move, really, because the rise of ‘redundant-preneurs’ cannot be ignored. When it comes to the growth and size of the freelancer market there are a couple of figures bandied
- [What new technology can we expect in 2020?](https://www.schemeserve.com/blog/what-new-technology-can-we-expect-in-2020/) - This week we’ve seen the start of CES a technology trade summit organised by the Consumer Technology Association. The annual show, which is held in Las Vegas, attracts innovators who are keen to show off their new products and consumer electronics. It gives us a good indication of what we can expect to see either
- [Insurance Times - SchemeServe Index](https://www.schemeserve.com/blog/insurance-times-schemeserve-index/) - Together with Insurance Times we have launched our first SchemeServe Index. The data comes from the first SchemeServe Index which will be an annual pulse check on the Schemes market. Established since 2001, we operate more than £150m of gross written schemes premium for brokers, insurers, and MGAs via our cloud-based platform. The Index is
- [How to go cold turkey from your devices this Christmas and focus on family](https://www.schemeserve.com/blog/how-to-go-cold-turkey-from-your-devices-this-christmas-and-focus-on-family/) - We live in a world where we’re constantly attached to our devices, be they smart phones, tablets, computers and gaming consoles. There’s a never-ending choice of games, movies, and series to keep us occupied. They’re instantly available (in most cases for a price, of course) and as a result we’re instantly satisfied. Of course, social
- [5 Major Christmas tech scams and how to avoid them](https://www.schemeserve.com/blog/5-major-christmas-tech-scams-and-how-to-avoid-them/) - Beware the Christmas grinches! There are, unfortunately, just as many people who want to do harm as there are that want to do good. As people embrace the Christmas cheer and spend joyfully, it’s always good to offer a reminder of why cyber-crime and security has become such a talking point in our industry. Consumers
- [5 Workplace gadgets that will improve productivity and could even boost happiness in the office](https://www.schemeserve.com/blog/5-workplace-gadgets-that-will-improve-productivity-and-could-even-boost-happiness-in-the-office/) - We spend a lot of time in the office – a reported 3,515 full days over the course of a life time in Britain according to a report on AccountancyAge. Meetings, travel and the stresses and strains that come with sitting in one place for long periods of time can take its toll on anyone.
- [8 Ways to promote your company on Instagram](https://www.schemeserve.com/blog/8-ways-to-promote-your-company-on-instagram/) - Christmas is the perfect occasion to showcase what your company has to offer. Some of the most successful ways in promoting products can be through the use of social media platforms like Instagram. You may have heard about Instagram before. For many it’s a platform that’s all about sharing photos and videos. Instagram was created
- [Can we trust Amazon drones?](https://www.schemeserve.com/blog/can-we-trust-amazon-drones/) - There may soon be more than birds and aeroplanes to spot if online retailer and tech company Amazon gets its way. The use of drones has been on the cards for years but now that the multinational company has finally made a safe version. Or so it believes. A report on youtalkinsurance.com says that
- [Are you ready to offer a pick and mix insurance subscription product?](https://www.schemeserve.com/blog/are-you-ready-to-offer-a-pick-and-mix-insurance-subscription-product/) - Subscription services have become rather popular. Netflix, Spotify and Hello Fresh are just some of the major ones that spring to mind. They offer everything from clothes, food, music and other types of entertainment. They’ve, for the most part, made consumers’ lives easier, especially when it comes to things they purchase and consume on a
- [SchemeServe to attend the Broker Expo in Coventry](https://www.schemeserve.com/blog/schemeserve-to-attend-the-broker-expo-in-coventry/) - SchemeServe is excited about attending the Broker Expo, which is taking place this week on the 7 November at the Ricoh Arena in Coventry. Our very own John Price, chief operating officer at SchemeServe, will be chairing two sessions at the Broker Expo. At 11:10 am in zone one he’ll be discussing the impact of
- [How to deal with online complaints](https://www.schemeserve.com/blog/how-to-deal-with-online-complaints/) - Keeping customers content is not an easy endeavour. People have different tastes, needs and we all demand different types of attention, care and quality when it comes to products and services. Financial services companies and their employees have to endure complaints from customers just like every other sector and these can run into the millions
- [Why it’s wise to pay attention to cryptocurrencies as China launches its own digital version](https://www.schemeserve.com/blog/why-its-wise-to-pay-attention-to-cryptocurrencies-as-china-launches-its-own-digital-version/) - Whether cryptocurrency will replace real currency very soon is still very much up for debate. However, just because it may take some time to be taken seriously doesn’t mean the developments surrounding digital currency should fall off your radar altogether. There are big movements afoot that could change the status quo, despite the obstacles that
- [Transparency is key when it comes to the definition of car modifications](https://www.schemeserve.com/blog/transparency-is-key-when-it-comes-to-the-definition-of-car-modifications/) - Apparently, a small modification to a car could affect a person’s car insurance premium. This is the conclusion drawn by an exclusive investigation into car modification by Auto Express, the British Insurance Brokers’ Association (BIBA) and Ageas Insurance. They point out that when it comes to car insurance some things are not as clear cut
- [Dead Happy: Why wishing your life away could actually be a money spinner](https://www.schemeserve.com/blog/dead-happy-want-to-change-the-way-we-talk-about-death-and-theyre-getting-noticed-by-doing-so/) - The Festival of the Dead is something that is (and was) celebrated by many cultures all over the world. The Inca, Peruvians and the Tonga Islands (to name but a few) all celebrate their dead ancestors. The celebrations usually occur after the harvest in August, September, October and November. So, right about now then and
- [Thomas Cook: what lessons can we teach ourselves and our customers about its demise?](https://www.schemeserve.com/blog/our-insight-into-the-thomas-cook-demise/) - This week Britain and even the rest of the world looked on in surprise as last-ditch rescue attempts by Thomas Cook’s board materialized into nothing and the company went under. By not securing a bailout, thousands of jobs were lost – about 9,000 in total – and an estimated 150,000 British holiday makers were stranded
- [Why insurers must continue to embrace tech and invest in green funds to fight climate change](https://www.schemeserve.com/blog/why-insurers-must-continue-to-embrace-tech-and-invest-in-green-funds-to-fight-climate-change/) - The issue of climate change has dominated the headlines recently. There are several reasons for this. We’re starting to realise that Generation Z and Millennials are probably the last generations that could turn things around before it’s too late. Teen Greta Thunberg, a climate change activist, has put the issue firmly in the spotlight through
- [Will Honcho’s reverse car insurance auction app disrupt the price comparison industry?](https://www.schemeserve.com/blog/will-honchos-reverse-car-insurance-auction-app-disrupt-the-price-comparison-industry/) - Finding a competitive price for car insurance has become easier over the years. Traditionally, customers approached brokers. Then the direct players and price comparison websites stole the show. But now a startup plans on disrupting the market again with a reverse auction marketplace that allows drivers to notify insurers that they are looking for car
- [Insurance Edge - SchemeServe Announces New Sales Director Hire](https://www.schemeserve.com/blog/new-sales-director-hire/) - Insurance Edge SchemeServe announces the hiring of a new Sales Director. Alex Astengo joins SchemeServe with 15 years’ sales and business development experience, implementing cloud technologies to digitize and transform businesses. Latterly he was Business Development Manager with Lightyear.cloud, a SAAS accounting invoice automation solution. John Price, COO of SchemeServe comments: “Alex is a talented
- [Even the ECB is not immune to hackers](https://www.schemeserve.com/blog/even-the-ecb-is-not-immune-to-hackers/) - Few would’ve dreamt that the European Central Bank’s (ECB) records were at risk of being hacked. But just a few days ago this month, the ECB admitted that hackers had indeed penetrated through its security and accessed the Banks’ Integrated Reporting Dictionary (BIRD) website. It’s not clear yet who was behind the attack. The ECB
- [Will your business be the first to embrace new auto safety tech?](https://www.schemeserve.com/blog/will-your-business-be-the-first-to-embrace-new-auto-safety-tech/) - Car safety has improved drastically over the years. We know that the potential for human error when we’re out in the road is high. There are so many things that could go wrong - a lack of judgement, poor reflexes and tiredness could all result in disaster with injury or lives lost. But what
- [5 Apps and websites that can help to improve your working life](https://www.schemeserve.com/blog/5-apps-and-websites-that-can-help-to-improve-your-working-life/) - We spend most of our time at work - around 40 hours on average per week in the United Kingdom. Yet apparently, we’re less efficient than our European neighbours. Generally, software that can help to improve our working lives can be quite pricy particularly if we manage businesses that don’t have as deep pockets as
- [Insurance Age - Broker Expo 2019: Q&A with speaker John Price](https://www.schemeserve.com/blog/how-can-brokers-seize-the-opportunities-within-schemes-2/) - Insurance Age - It might be the height of summer, but this year’s Broker Expo is only around the corner. Our very own John Price talks about what you can expect from his session on 7th November, at the Ricoh Arena Coventry. You’ll be able to catch John chairing a session on new technologies at
- [Insurance Age - Broker Expo 2019: Q&A with speaker John Price](https://www.schemeserve.com/blog/how-can-brokers-seize-the-opportunities-within-schemes-2-2/) - Insurance Age - It might be the height of summer, but this year’s Broker Expo is only around the corner. Our very own John Price talks about what you can expect from his session on 7th November, at the Ricoh Arena Coventry. You’ll be able to catch John chairing a session on new technologies at
- [Cloning is a real threat to your business and customers](https://www.schemeserve.com/blog/cloning-is-a-real-threat-to-your-business-and-customers/) - Can you spot the difference? Few can! Fraudsters are becoming more sophisticated. In their efforts to try and convince members of the public that they are running a ‘legit’ business they are cloning the names of authorized and recognised financial services business in an effort to fleece people out of their money. The latest attempt to
- [Why your ‘innocent’ questions can seem like an interrogation for your customers](https://www.schemeserve.com/blog/why-your-innocent-questions-can-seem-like-an-interrogation-for-your-customers/) - What kind of locks has your home been fitted with? Is it a British Standard lock? What’s the combined value of all the computer equipment in your home? What is the rebuild value of your home? As brokers and insurers, you want to ask as many questions as possible in order to give your customers the
- [British Airways record fine and data breach lessons learned](https://www.schemeserve.com/blog/british-airways-record-fine-and-data-breach-lessons-learned/) - Just two weeks ago we reflected on the one-year anniversary of the General Data Protection Regulations (GDPR) and highlighted how the promises of imposing fines has become a reality. This was reiterated this week when we learned how far the Information Commissioner’s Office would be prepared to take it as they slapped British Airways (BA)
- [Warrington Worldwide - The search for the perfect software for insurance companies is over.](https://www.schemeserve.com/blog/the-search-for-the-perfect-software-for-insurance-companies-is-over/) - Warrington Worldwide - In her recent article in Warrington Worldwide, "The search for the perfect software for insurance companies is over", journalist Hannah Skentelbery looks at who takes care of insurance companies. She asks: "Insurance companies look after us all the time. But the real question is: Who looks after them in return?". Now you
- [Insurance Times - How can brokers seize the opportunities within schemes?](https://www.schemeserve.com/blog/how-can-brokers-seize-the-opportunities-within-schemes/) - Insurance Times - In their latest article four insurance specialists give their views on making the most of business with scheme, one of them being our very own COO John Price. John talks about how "It's all about finding a niche not competing in an already saturated marketplace, where it becomes a race to the
- [5 Ways to keep social media posts professional](https://www.schemeserve.com/blog/5-ways-to-keep-social-media-posts-professional/) - Social media sites such as Facebook, Twitter, Instagram, MySpace and Snapchat were the preserve of the young and primarily used for sharing images listening to music and keeping in touch. Now everyone is in on the game from moms, dads, grandparents to businesses. There are many pros and cons to having a social media account.
- [What have we learned about GDPR just over a year on?](https://www.schemeserve.com/blog/what-have-we-learned-about-gdpr-just-over-a-year-on/) - Happy birthday GDPR! Well, the implementation date for General Data Protection Regulation occurred on 25 May 2018 – so we’re just one month over missing the data protection law’s one-year anniversary, which was set up to protect individual citizens of the European Union (EU). This obviously includes Britain as, despite our best efforts, we’ve not
- [Insurance Post - Blog: How digitalisation can be an enabler of customer-centric strategies](https://www.schemeserve.com/blog/blog-how-digitalisation-can-be-an-enabler-of-customer-centric-strategies/) - Insurance Post A survey conducted by Post showed that insurers and brokers saw improved customer engagement as the top positive outcome anticipated from partnering with insurtechs. John Price, chief operating officer of Schemeserve, believes digitalisation is key to achieving this and explains how brokers can move towards this goal. If digitalisation is the accepted means
- [Insurance Business - The insurtech that has boosted some brokers' businesses by millions](https://www.schemeserve.com/blog/insurtech-boosting-business-millions/) - Insurance Business Many brokers are somewhat unsure or uneasy about insurtech. For many it seems unnecessary, or perhaps even a threat. But when brokers get the right technology for their business, and use it correctly, it can lead to fantastic results. One example of this can be seen with SchemeServe, a software program for brokers
- [Marmalade is sure to spread some joy with its offering for younger drivers and you could do the same](https://www.schemeserve.com/blog/marmalade-is-sure-to-spread-some-joy-with-its-offering-for-younger-drivers-and-you-could-do-the-same/) - Since the Duke of Edinburgh’s crash at the beginning of this year, questions were raised about whether older drivers should even be behind the wheel. There are concerns about their eyesight, hearing and reflexes, which – let’s be honest – do diminish as we get older. Younger drivers have received just as much skepticism about
- [Are insuretechs outpacing insurance companies when it comes to offering faster claims and niche products?](https://www.schemeserve.com/blog/are-insuretechs-outpacing-insurance-companies-when-it-comes-to-offering-faster-claims-and-niche-products/) - This week an insuretech firm, CoverGenius, revealed that customers are waiting 10.5 weeks on average before a claim is processed. Unsurprisingly, being slow to process claims is one of the biggest frustrations that customers have with their insurers. If there’s nothing wrong with the claim – then why does it takes so long? The answer
- [Will Tesla disrupt the car insurance market?](https://www.schemeserve.com/blog/will-tesla-disrupt-the-car-insurance-market/) - A parent at my son’s preschool drives a Tesla. It is creepy because it’s so eerily quiet. He saw me staring, my brain trying to wrap itself around the silence. “There’s no engine,” he said, smiling. Of course, I knew that, but it was still strange not hearing some sort of purr from the engine.
- [Have you updated WhatsApp? If not, here’s why you should](https://www.schemeserve.com/blog/have-you-updated-whatsapp-if-not-heres-why-you-should/) - Last week’s blog post on SchemeServe highlighted how we could all be targeted in a collective attack because of the technology that makes us so connected to each other. In a sinister echo to that very notion, users of freeware WhatsApp Messenger were this week warned to update their app as there was a danger
- [Insurance Business - SchemeServe is hiring](https://www.schemeserve.com/blog/schemeserve-is-hiring/) - Insurance Business SchemeServe is looking for additional scheme tailors as the tech firm continues to expand its workforce amid growing demand from brokers, managing general agents, and insurers for its offerings. Currently the software house is recruiting for two scheme tailor positions. Meanwhile it’s also been announced that two people have recently come onboard SchemeServe.
- [Insurance Edge - Broker News: SchemeServe Launches New Claims Streamlining Tool](https://www.schemeserve.com/blog/claims-streamlining-tool/) - Insurance Edge SchemeServe, a leading cloud based provider of insurance software, has created a new claims tool for delegated authority claims, which automates claims and speeds up the process by half the time. The tool will be made widely available for brokers. The new claims tool enables the exchange of claims information in real time
- [We’re all connected but it makes us vulnerable to a collective and vicious malware attack](https://www.schemeserve.com/blog/were-all-connected-but-it-makes-us-vulnerable-to-a-collective-and-vicious-malware-attack/) - A disturbing report by Lloyds of London* has highlighted that several industry sectors are vulnerable to a coordinated and vicious cyber-attack that causes catastrophic losses that runs into the billions financially. The ‘Bashe attack: Global infection by contagious malware’ report of 2019 highlights that while the world enjoys some great benefits from being so connected,
- [SchemeServe Charity Days](https://www.schemeserve.com/blog/charity-days/) - At SchemeServe we actively encourage our team to participate in a charity day. We offer them the chance to take a day a month to do something to "give back" to the community. We have members of our team who raise money for charities by taking part in cycling or running events, run local community
- [Andy's London Marathon for Izzy](https://www.schemeserve.com/blog/andys-london-marathon/) - We would like to congratulate Andrew Swan one of our Scheme Tailor's, who has just completed the London Marathon. He took part in the event in memory of his beautiful niece and Goddaughter, Izzy. Andy ran to raise money for The Isobel Parmenter Memorial Fund at the Children's Cancer and Leukemia Group. The fund was
- [Data Protection advice in the event of leaving the EU with No Deal](https://www.schemeserve.com/blog/dp-advice-leaving-eu-no-deal/) - The Government has released guidance on the amendments to UK data protection law in the event that the UK leaves the EU without a deal. The EU (Withdrawal) Act 2018 retains the GDPR in UK law and the principles, obligations and rights that organisations and data subjects, processors and controllers have now will stay the
- [Hiscox cyber attack report has stark warning for SMEs](https://www.schemeserve.com/blog/hiscox-cyber-attack-report-has-stark-warning-for-smes/) - We often write about the dangers and risks of cyber-attacks but Hiscox’s annual Cyber Readiness Report puts the facts in figures into perspective and highlights business’ shortcomings when it comes to being prepared for an online onslaught. The report, which was issued this week for 2019, highlighted that there is a sharp increase in the
- [Why an innocent Facebook quiz can lead to a security breach](https://www.schemeserve.com/blog/why-an-innocent-facebook-quiz-can-lead-to-a-security-breach/) - Which celebrity most suits your personality? If you were a dog, what breed would you be? Which Disney princess do you look like the most? There are lots of quizzes on Facebook that hook us in that we share online every day. We’re often lured into partaking because a friend or colleague took part in
- [Insurance Age-SchemeServe develops claims tool](https://www.schemeserve.com/blog/claims-tool/) - Insurance Age A tool designed to automate and speed up delegated authority claims has been launched by tech provider SchemeServe. The feature is already being tested by some MGAs, broker Bennett Christmas and Nationwide. According to the provider the claims tool enables the exchange of claims information in real time throughout the delegated claims lifecycle,
- [Insurance Business- SchemeServe announces major appointment amid workforce growth](https://www.schemeserve.com/blog/major-appointment-amid-workforce-growth/) - Insurance Business reported that SchemeServe, which has more than doubled its headcount in 12 months, has announced the arrival of an engineering and UX (user experience) head. Tapped to lead the software house’s expanding team of developers, Simon Cowling joins from Cre8ion. The former digital head also brings experience from his previous roles such as
- [When it comes to treating customers fairly – it’s not all about price](https://www.schemeserve.com/blog/when-it-comes-to-treating-customers-fairly-its-not-all-about-price/) - When it comes to price, some companies like to use that as a differentiator as a way of standing apart from the crowd. Take for instance one large insurer and the launch of its recent subscription style product. Features of the product include premiums that are paid monthly, no APR, no charges to cancel or
- [Don’t let foolish mistakes turn your business into a joke](https://www.schemeserve.com/blog/dont-let-foolish-mistakes-turn-your-business-into-a-joke/) - Every year on April 1stwe are reminded of the silly pranks that people play upon one another. But the reality is that we make just as many faux pas in the office as we do in our everyday lives. April Fools may have come and gone but there are still plenty of foolish things we
- [Insurance Times - SchemeServe tests new claims tool](https://www.schemeserve.com/blog/new-claims-tool/) - Insurance Times have published an article following an interview with John Price COO. SchemeServe are to create a new claims tool for delegated authority claims. Speaking exclusively to Insurance Times, Chief Operations Officer, John Price said that he wants insurer's to "provide the claim service they advertise" and that SchemeServe can help. The new claims
- [The dangers of using opensource software](https://www.schemeserve.com/blog/the-dangers-of-using-opensource-software/) - We live in a world where things can be shared freely and openly. People initially tried and succeeded this with music. If you can remember back in 1999 swapping songs was made possible with file sharing service Napster, which was founded by Shawn Fanning, Sean Parker and John Fanning. Millions happily shared their record collections
- [Automating claims and quotes – how will this benefit your business?](https://www.schemeserve.com/blog/automating-claims-and-quotes-how-will-this-benefit-your-business/) - Finding ways of reducing claims processing costs is a constant battle in a world where a rising number of claims, fraud and the experts needed to processing them is impacting the bottom line. The problem is that some insurers and brokers still rely on old, outdated legacy systems when it comes to processing claims or
- [What is a tech unicorn and should your business aspire to be one?](https://www.schemeserve.com/blog/what-is-a-tech-unicorn-and-should-your-business-aspire-to-be-one/) - We all know that unicorns are mythical creatures loved, in particular, by little girls that are enamored by their powers, elegance and beauty. There’s even such a thing as unicorn poop (yes, that’s real I'm afraid). But in the tech world when someone refers to something as a ‘unicorn’ it has an entirely different meaning
- [8 Ways to keep on top of your social media accounts](https://www.schemeserve.com/blog/8-ways-to-keep-on-top-of-your-social-media-accounts/) - In an age where ‘Content is King’ and it’s expected that companies all have social media accounts it can get a bit stressful in keeping up with it all. These days companies are expected to have a Facebook, Twitter and LinkedIn account at the very least. And these days it’s normal to even cater to
- [Robots aren’t taking over the world but the financial sector can no longer ignore the need for artificial intelligence](https://www.schemeserve.com/blog/robots-arent-taking-over-the-world-but-the-financial-sector-can-no-longer-ignore-the-need-for-artificial-intelligence/) - It looks like artificial intelligence (AI) will reshape our working and private lives. At the rate of which it’s being embraced, it’s safe to say that it’s no longer science fiction, but more like science (fact). Even President Donald Trump is getting in on the act. Just this week, the president of the United States
- [Why drones can be more of a friend than a foe to the insurance industry](https://www.schemeserve.com/blog/why-drones-can-be-more-of-a-friend-than-a-foe-to-the-insurance-industry/) - They’ve made the headlines recently for all the wrong reasons. In December, just before Christmas, drones caused utter chaos at Gatwick Airport grounding planes and putting around 140,000 passengers’ best laid plans for traveling abroad to meet friends and family, or to just have a simple holiday, to an abrupt end. There’s no doubt that
- [Insurance Edge - Instant Underwriting launches liability scheme](https://www.schemeserve.com/blog/instant-underwriting/) - Insurance Edge have published an article following the launch of a new liability scheme with Instant Underwriting. Instant Underwriting, which is a Lloyd’s coverholder, has developed a new wholesale liability scheme. It is aimed at tradesmen, premises-based businesses and land owners. The cover combines public and product liability as standard, with optional extensions for employers’
- [7 incredible cases of insurance fraud](https://www.schemeserve.com/blog/7-incredible-cases-insurance-fraud/) - A little light(ish)-hearted relief this week on the SchemeServe blog. We’re going to take a walk down memory lane and look at some of the most incredible cases of insurance fraud ever reported. Fraud itself is not amusing; it costs the industry millions and punished innocent clients with higher premiums. However, some cases of fraud
- [5 things customers want from their insurers](https://www.schemeserve.com/blog/5-customers-insurers/) - With the FCA and other regulators focusing on increasing levels of consumer protection in the insurance industry; it might be time for insurers to take a look at what it is their customers really want. In highly competitive markets like insurance it can be easy to get involved in a race to the bottom –
- [What is the difference between a bonafide and labour only subcontractor?](https://www.schemeserve.com/blog/bonafide-subcontractor-insurance-purposes/) - We’ve been asked this question a few times recently and we thought we’d provide the answer on our blog so that it can help others stuck with this area too. What is a Bona-Fide Subcontractor (BFSC)? A Bona-fide subcontractor will normally be a contractor who works under their own direction (rather than the direction of
- [The Decline of Insurance Broker Numbers – What can Be Done?](https://www.schemeserve.com/blog/decline-insurance-broker-numbers/) - According to Insurance Age there are now around 3,000 insurance brokers in the United Kingdom, a sharp decline from the early 1980’s where it was estimated that there were 10,000 brokerage firms in the country. The Rise of the Brokerage In the 1960s insurance was a big firm’s game. Each major insurer would have had

## Pages

- [Home](https://www.schemeserve.com/) - Move fast. Build easily. access award-winning support.
- [Question Set Editor - Landing Page](https://www.schemeserve.com/question-set-editor-landing-page/) - Question Set Editor This March 2026 release is one of our biggest steps yet toward making scheme design smoother and more intuitive.Find resources below to help you understand what's changed, and how to implement this new feature on your site. Watch Webinar (30 mins) Watch the Demo (10 mins) QSE Interactive Guide QSE Manual (PDF)
- [Security](https://www.schemeserve.com/features/security/) - Security Need the highest level of security, scalability and compliance? We got it. With ISO standards coming out of our ears, we're more than confident in our reliability. Book a demo Using multiple servers across the UK and Europe, should one server or data centre fail, your system will remain unaffected. 99.99% uptime SchemeServe’s uptime
- [Obsessive Support](https://www.schemeserve.com/obsessive-support/) - We don’t stop at ‘great’, ‘reliable’ or ‘quick’. We’re OBSESSIVE. Since we only hire ex-underwriters in a crisis it means you've got an expert who not only knows insurance like the back of their hand, but are trained as technological gurus! With Obsessive Support you can call them directly, or request support via ticket with 92% being responded to or resolved the same day.
- [SchemeServe Academy](https://www.schemeserve.com/schemeserve-academy/) - We offer a variety of training courses to suit your business needs. Learn to Self-Serve your products in less than a week, and take full control of your growth. Book training Wunderwriter Certification 1-3 people 40 hours of dedicated training from our Technical Trainers for up to 3 members of your team. For those who
- [Contact Us](https://www.schemeserve.com/contact-us/) - Let's chat. Pop us a line, fill in a contact form, or get us on the blower... we just love to hear from you. Sales Pop us a line, or give us a call, and our lovely Sales Team will get back to you. Contact Sales +44 (0)208 0880 672 General enquiries Have a random
- [Privacy Policy](https://www.schemeserve.com/privacy-policy/) - Privacy Policy At SchemeServe we recognise that privacy is important. This Privacy Policy applies to all of the products, services and websites offered by SchemeServe or its subsidiaries or affiliated companies. It sets out the basis on which any personal data we collect about you, or you provide to us, will be handled by us.
- [Self-Serve](https://www.schemeserve.com/self-serve/) - The fastest way to get more products to market. It's time to eliminate pointless hold-ups, extortionate build costs and complexity. Get in touch Self-Serve with SchemeServe in 1 day. When you can be fully trained in 5 days, it’s no wonder over 40% of our customers choose to self-build. Keep full control over your products,
- [Meet the team](https://www.schemeserve.com/meet-the-team/) - Well hello there! Scroll down to watch a video from one of our company Retreats, and find out more about who we are. We're a friendly bunch, and although 100% remote we make sure to meet twice a year for our company Retreat to keep our community strong. Ready to take control of your schemes?
- [Testimonials](https://www.schemeserve.com/testimonials/) - Testimonials Oh stop... you're making us blush. Leave a review "SchemeServe are fantastic at being able to build new schemes for us is a fraction of the time it would take other software house platforms to do, and also at a fraction of the cost too! The support tickets we raise are answered and resolved
- [Book a demo](https://www.schemeserve.com/book-a-demo/) - Ready to take control of your schemes? Book a demo Get in touch
- [Digit Accounting Suite](https://www.schemeserve.com/features/digit/) - Tired of wasting time and money on third-party accounting software? We've got you covered. Book a demo Specifically designed to manage reconciliation between insurance intermediaries and insurers. No more ‘double keying’ No more duplications; bank time and money by avoiding the use of third-party software. Granular permissions Amend how much power each user has when
- [Digit](https://www.schemeserve.com/features/accounting/) - Integrated accounting for MGAs, brokers and insurers – made simple. Book a demo View Brochure No more ‘double keying’ or duplicating work Bank time and money by avoiding the use of third-party software. Flexibility in how you withdraw your commission Decide on a per scheme basis whether to withdraw your commission when the premium is
- [About Us](https://www.schemeserve.com/about-schemeserve/) - Want to know more about SchemeServe? Find out how we started, how long SchemeServe has been around, and what our Core Values are. Based in the UK, SchemeServe gives the leading edge in super-fast scheme deployment and has grown into the platform of choice for hundreds of insurance products worldwide. SchemeServe is simple enough to build products yourself, or you can choose to have them built for you by the Obsessive Support™ team, a group of award-winning ex-underwriters moulded by us into tech gurus. SchemeServe are the UK Broker Awards, ‘Broker Support Partner of the Year 2022’ as well as National Insurance Awards ‘Insurtech Platform’ 2023, and members of the BIBA Insurance Technology & Innovation Committee (ITIC) as well as a carbon neutral company, with a commitment to strong ESG standards.
- [Jonathan George - Case Study](https://www.schemeserve.com/jonathan-george-case-study/) - Case Study - Jonathan George Consultancy How does partnering with a trained third-party consultancy like JGC simplify the build process for brokers and MGAs? With over 35 years of experience in insurance underwriting and digital product development, Jonathan George Consultancy Ltd (JGC) delivers strategic, intelligent, and innovative solutions for the UK Insurance Industry. They help
- [Developer APIs](https://www.schemeserve.com/features/developer-apis/) - Developer APIs Visit our public API specification, or contact our Support Team. We’re always on hand to help you with your project. Book a demo Our API allows developers to quickly and simply integrate any existing software with SchemeServe. Build widgets Build widgets to compliment your solutions, or re-sell. Managed authentication Authentication is managed via
- [Reporting](https://www.schemeserve.com/features/reporting/) - Reporting SchemeServe has been proven to drastically reduce the time spent creating accurate and relevant reports. Don't forget, if you need help our Wunderwriters are available directly. Book a demo Create relevant reports instantly, to get the data you need (or tell us what you need and we’ll do it for you!). Wunderwriter support If
- [Work With Us](https://www.schemeserve.com/positions/) - Fancy joining us? "There's a strong feeling of community at SchemeServe. You feel safe to voice new ideas, even the really mad ones... and it's a brilliant blend of inspiration, teamwork and kindness." - Suniel Makh, Chief Experience Officer Latest positions Why work for SchemeServe? Flexible working We understand that sometimes life gets in the
- [Our Guides](https://www.schemeserve.com/our-guides/) - Stay in the know. Guides and ebooks to help you stay compliant, grow your business and protect against financial risk. A comprehensive guide to technology in the insurance industry. Explore the evolution of insurance technology, the differences between insurtech and traditional insurance, as well as the latest trends shaping the industry. Download Now Demystifying the
- [A comprehensive guide to technology in the insurance industry](https://www.schemeserve.com/our-guides/a-comprehensive-guide-to-technology-in-the-insurance-industry/) - eBooks & Guides to keep you in the know Content to help you stay compliant, grow your business and protect against financial risk. Unlock the power of technology in the insurance industry with our comprehensive guide. Tailored for professionals seeking innovation, this guide reveals cutting-edge tech trends shaping the future. Perfect for businesses aiming to
- [Demystifying the future of insurance](https://www.schemeserve.com/our-guides/demystifying-the-future-of-insurance/) - eBooks & Guides to keep you in the know. Content to help you stay compliant, grow your business and protect against financial risk. Demystify industry complexities, explore emerging trends, and stay ahead of the curve. Perfect for insurance professionals and businesses alike, this guide is your key to understanding the evolving landscape. Download Guide * indicates
- [Navigating Regulatory Compliance with Automation](https://www.schemeserve.com/our-guides/navigating-regulatory-compliance-with-automation/) - eBooks & Guides to keep you in the know. Content to help you stay compliant, grow your business and protect against financial risk. In today’s rapidly evolving business landscape, regulatory compliance has become a critical aspect for organisations, particularly in industries like insurance. Meeting the stringent requirements set by regulatorybodies is essential for maintaining trust,
- [Insurers](https://www.schemeserve.com/insurers/) - Insurers Discover the platform that allows you to build innovative products that widen your distribution. Access award-winning Obsessive Support directly for a quick and hassle-free process. Book a demo Why choose SchemeServe? Give your customers a seamless digital journey, and help them engage with new product launches on any device. Distribute new products across multiple
- [Brokers](https://www.schemeserve.com/brokers/) - Brokers Industry-leading and intuitive insurance software for brokers. 'Build your own' technology, alongside innovative features and access to award-winning Obsessive Support. What more could you want? Book a demo Why choose SchemeServe as an insurance broker? Build, design and manage your own schemes. Automate essential processes - and just make life simpler. Adapt to market
- [MGAs](https://www.schemeserve.com/mgas/) - MGAs Discover the platform that gives you the freedom to build your own schemes, no matter how complex. SchemeServe enables MGAs to take the market by storm, delivering a constant flow of information between regulators and insurers, alongside unbeatable build times. Book a demo Why choose SchemeServe? Build, design and manage your own schemes. A
- [Towergate & Modus](https://www.schemeserve.com/towergate-modus/) - Case Study - Towergate & Modus In September 2020 Towergate Insurance* came to us in need of a new scheme designed by Modus Underwriting*, that covered three different risk types; commercial, residential, and unoccupied buildings. We had been working with Towergate for seven years, and had previously built two other Property Owners schemes for them.
- [NBS Underwriting](https://www.schemeserve.com/nbs-underwriting/) - Case Study - NBS Underwriting Delivering the ultimate in self-managed digital schemes underwriting, a story of 290% growth in GWP over 3 years. Innovation in the development of service is what sets NBS Underwriting apart. From the way it works alongside brokers and the speed of its service, to its agile and flexible specialist products and
- [Custom design & API integrations](https://www.schemeserve.com/features/custom-integrations/) - Custom design & API integrations Tailor your products to meet your needs, and style your SchemeServe site to look like your brand. Use our API Builder to integrate with any API instantly. Book a demo Innovative solutions designed fast. Customise to reflect your brand Make SchemeServe look like your website, with your brand and corporate
- [SchemeServe Integrations](https://www.schemeserve.com/integrations/) - What integrations are available with SchemeServe? And what's in the pipeline? Find out here.
- [SchemeServe Blog](https://www.schemeserve.com/blog/) - SchemeServe Blog Latest articles from our SchemeServe blog including thought leadership, new recruits, events and the occasional bit of silliness.See all SchemeServe blog articles below! The Future of Insurance: Key Trends to Watch in 2023 for Financial Growth and Cost Reduction Amanda Hinkin Page August 11, 2023 In 2023, the insurance industry finds itself on
- [Terms and conditions](https://www.schemeserve.com/terms-and-conditions/) - Terms of Service Schemeserve (ADM Network Ltd) terms of service Download SchemeServe’s terms and conditions Download Ready to take control of your schemes? Book a demo Get in touch
- [Features](https://www.schemeserve.com/features/) - Features SchemeServe is full-to-busting with features to make your life easier. Wish we had a feature not listed here? Get in touch! Ratings & underwriting Complex schemes made simple. Full automation, and the freedom to respond quickly to real-time data.Automate all policy aspects in the life cycle; rate, rule, create, auto-generate documents and apply endorsements
- [Developers](https://www.schemeserve.com/developers-2/) - Agile and developer friendly. Create completely new software solutions and apps.Cloud technology platform delivers a seamless life cycle.We won’t lock you into using all of our products, you keep control! To start integrating and extending SchemeServe, visit our public API specification. Add Custom CSS Add a custom CSS stylesheet to your SchemeServe solution/trial to control
- [Sample Page](https://www.schemeserve.com/sample-page/) - This is an example page. It's different from a blog post because it will stay in one place and will show up in your site navigation (in most themes). Most people start with an About page that introduces them to potential site visitors. It might say something like this: Hi there! I'm a bike messenger
- [Jobs](https://www.schemeserve.com/job-openings/) - [awsmjobs]
- [Carbon Negative Commitment](https://www.schemeserve.com/carbon-neutral-commitment/) - Carbon Negative Commitment There is a huge need to reduce global carbon emissions to prevent irreversible climate change. SchemeServe is committed to being carbon negative, playing its part in reducing the risks, as well as helping to fund re-wilding projects across the UK, and further afield.SchemeServe has already made an intentional choice to become greener
- [Non-Profit & Volunteering Policy](https://www.schemeserve.com/non-profit-volunteering-policy/) - Non-Profit & Volunteering Policy Employee charity days As a company we aim to help, rather than hinder the World. We recognise that altruism and giving back to our communities is an important and fulfilling way to do this. All staff are encouraged to volunteer their time and skills towards a charitable cause or non-profit. Should they
- [Logos & brand guidelines for download](https://www.schemeserve.com/logos-branding/) - Looking to use our logo, eh? Well… go right ahead! Primary brand colours: #6A35D0 #434343 #FFFFFF Primary brand colours: #E6C637 #21CBBE #DC52FD Ready to take control of your schemes? Book a demo Get in touch
- [ESG Standards](https://www.schemeserve.com/esg-standards/) - ESG Standards At SchemeServe we try our hardest to be as kind to the World as possible. This includes being carbon negative, and keeping policies in place that protect our team and help them flourish.Read more below. Book a demo Carbon Negative Commitment There is a huge need to reduce global carbon emissions to prevent
- [Health & Wellbeing Policy](https://www.schemeserve.com/health-wellbeing-policy/) - Health & Wellbeing Policy Flexible working All Employees have the legal right to request flexible working provided the Employee has at least 26 weeks’ continuous service with the company.SchemeServe acknowledges the importance for Employees in achieving a balance between work and personal commitments, and gives all applications for flexible working due consideration.SchemeServe is not legally
- [Equal Opportunities Policy](https://www.schemeserve.com/equal-opportunities-policy/) - Equal Opportunities Policy Equal opportunities; equality, diversity & inclusion SchemeServe is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination.The aim is for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. The policy’s purpose is
- [Corporate Governance Policy](https://www.schemeserve.com/corporate-governance-policy/) - Corporate Governance Policy SchemeServe Boards SchemeServe operates a Board of Directors, and Advisory Board. Both boards enable the company to have accountability regarding its direction, financial health, employee welfare and team morale.Advisory BoardThe Advisory Board is comprised of relevant and experienced consultants within the industry, who can offer useful insight. The board meets weekly and
- [SchemeServe Network](https://www.schemeserve.com/schemeserve-network/) - Collaborate, and grow your insurance business without the faff. The SchemeServe Network facilitates no-nonsense collaborations between scheme owners, brokers and MGAs. Scheme owners share their schemes to our Library and increase their distribution, whilst brokers browse and replicate schemes they’d like to adopt. Book a demo Broker or MGA? Browse the schemes available on our
- [Developers](https://www.schemeserve.com/developers/) - Developers Cutting-edge innovative features alongside Obsessive Support. SchemeServe is agile and can be integrated with anything on the cloud, to make your 9-5 simpler. Book a demo Agile & developer friendly New software & apps Create completely new software solutions and apps. Keep control We won’t lock you into using all of our products, you
- [Solutions](https://www.schemeserve.com/solutions/) - Solutions Insurance software for innovators. Whether you're a broker, MGA or insurer, SchemeServe gives you the freedom to build, design and manage your own schemes. With unbeatable uptime, flexible question sets, and award-winning Obsessive Support we deliver rapid speed to market. Book a demo Brokers Your schemes, under your control. Flexible ‘out-of-the-box’ question sets, free and
- [Ratings & underwriting](https://www.schemeserve.com/features/ratings-and-underwriting/) - Ratings & underwriting Complex schemes made simple. Full automation, and the freedom to respond quickly to real-time data. Book a demo Automate all policy aspects in the life cycle; rate, rule, create, auto-generate documents and apply endorsements (basically, have a sit down and put the kettle on). Edit rates yourself No more waiting around. SchemeServe
- [Client Management](https://www.schemeserve.com/features/client-management/) - Client management Handle client-related services all in one place. Schemeserve keeps all client data 100% secure, as well as providing insights into the changing needs of your customers. Book a demo Store customer contact details, purchase reports, documents and communication history in our cloud-based CRM. Secure Rest assured that all client data is securely stored
- [Policy administration](https://www.schemeserve.com/features/policy-administration/) - Policy administration Free up the time to grow your business. We deliver fully automated software; no more keying in the same data over and over... phew. Book a demo Full life-cycle policy admin features, all under your control. Automate common actions Automate the most common actions, and edit them at any time. Secure your data
- [Coming Soon](https://www.schemeserve.com/coming-soon/) - Coming Soon

## My Templates

- [Landing page multi links + buttons](https://www.schemeserve.com/?elementor_library=landing-page-multi-links-buttons) - Watch the Webinar (30 mins) Watch the Demo (10 mins) Interactive Guide QSE Manual (PDF)
- [PA Template | #15bc](https://www.schemeserve.com/?elementor_library=pa-dynamic-temp-14946)
- [Main Site Header](https://www.schemeserve.com/?elementor_library=elementor-header-17750) - Content area
- [Default Kit](https://www.schemeserve.com/?elementor_library=default-kit)
- [Mobile Menu](https://www.schemeserve.com/?elementor_library=mobile-menu) - Content area
- [PA Template | #115f](https://www.schemeserve.com/?elementor_library=pa-dynamic-temp-223)
- [HOMEPAGE HERO FOR ALINA](https://www.schemeserve.com/?elementor_library=homepage-hero-for-alina) - When your product absolutely, positively, has to go live on time. Build fast, and launch easily alongside award-winning Obsessive Support. Book a demo Brochure
- [Book a demo - Popup](https://www.schemeserve.com/?elementor_library=book-a-demo-popup) - Content area
- [Leaderboard (Back up)](https://www.schemeserve.com/?elementor_library=leaderboard-back-up) - SELF-BUILD WITH SCHEMESERVE IN 1 DAYWHEN YOU CAN BE FULLY TRAINED IN 5 DAYS, IT’S NO WONDER OVER 40% OF OUR CUSTOMERS CHOOSE TO SELF-BUILD. KEEP FULL CONTROL OVER YOUR PRODUCTS, WITH ACCESS TO SAME-DAY OBSESSIVE SUPPORT WHEN YOU NEED. THE CURRENT RECORD FOR A PRODUCT TO BE BUILT AND LAUNCHED STANDS AT 24 HOURS. THINK
- [Leaderboard](https://www.schemeserve.com/?elementor_library=leaderboard) - Self Serve with SchemeServe in 1 day When you can be fully trained in 5 days, it’s no wonder over 40% of our customers choose to self-build. Keep full control over your products, with access to same-day obsessive support when you need it.The current record for a product to be built and launched stands at
- [Elementor Footer #185](https://www.schemeserve.com/?elementor_library=elementor-footer-185) - Content area
- [Feature box](https://www.schemeserve.com/?elementor_library=feature-box) - Features that make it easy to overtake. Book a demo View all features Automated reports Custom reports that run automatically, and get sent to your inbox. Easy peasy. Change rates & docs for free Make changes yourself, or ask our Obsessive Support Team to help. We’ll always make small changes the same day, and for
- [PA Template | #5246](https://www.schemeserve.com/?elementor_library=pa-dynamic-temp-17721)
- [Ben](https://www.schemeserve.com/?elementor_library=ben) - Ben “Mr Incredible”
- [PA Template | #e820](https://www.schemeserve.com/?elementor_library=pa-dynamic-temp-935)
- [cta](https://www.schemeserve.com/?elementor_library=cta-2) - Ready to take control of your schemes? Book a demo Get in touch
- [Blog page](https://www.schemeserve.com/?elementor_library=blog-page) - SchemeServe Blog Latest articles from our SchemeServe blog including thought leadership, new recruits, events and the occasional bit of silliness.See all SchemeServe blog articles below! The Future of Insurance: Key Trends to Watch in 2023 for Financial Growth and Cost Reduction Amanda Hinkin Page August 11, 2023 In 2023, the insurance industry finds itself on
- [Header](https://www.schemeserve.com/?elementor_library=hero-header) - Features Features SchemeServe is full-to-busting with features to make your life easier. Wish we had a feature not listed here? Get in touch! View all features Ratings & underwriting Policy administration Client management Digit accounting suite Reporting Security Custom design & integrations Developer APIs Solutions Brokers Build innovative products that widen your distribution, with our
- [FAQ - Misc](https://www.schemeserve.com/?elementor_library=faq-misc) - How much does it cost to use SchemeServe? If you’d like to talk in more detail, please give our Sales Team a call on (0)208 0880 672 or contact us. Are you Carbon Neutral? There is a huge need to reduce global carbon emissions to prevent irreversible climate change. SchemeServe is committed to playing its
- [FAQ - All](https://www.schemeserve.com/?elementor_library=faq-all) - How much does it cost to use SchemeServe? If you’d like to talk in more detail, please give our Sales Team a call on (0)208 0880 672 or contact us. Didn’t you used to be ADM Network? You may occasionally find reference to ‘ADM Network’. We’ve been building web-based and financial software since 1995; and
- [Homepage - Wunderwriter section](https://www.schemeserve.com/?elementor_library=homepage-wunderwriter-section) - The most Obsessive Support service you’ll never need. It’s a shame really… all these ex-underwriters moulded into unstoppable tech gurus, just sitting around waiting for the phone to ring.You wont need us. But if you do, you’ll hear from us the same day. Guaranteed. Meet the team Sheena “The Juggler” Bird James “Marathon Man” McNab
- [Lelsey](https://www.schemeserve.com/?elementor_library=lelsey) - Lesley "Rulez" Scott
- [Contact Form - Popup](https://www.schemeserve.com/?elementor_library=contact-form) - Content area
- [FAQ - Features](https://www.schemeserve.com/?elementor_library=faq-features) - How much does it cost to use SchemeServe? If you’d like to talk in more detail, please give our Sales Team a call on (0)208 0880 672 or contact us. How can you build sites so quickly, when others takes months? We have a special breed of site builders, that we call Wunderwriters. They live
- [FAQ - Support](https://www.schemeserve.com/?elementor_library=faq-support) - How can you build sites so quickly, when others takes months? We have a special breed of site builders, that we call Wunderwriters. They live on a diet entirely consisting of purple things, since this makes them work faster.Monday -Blackcurrant juice and plums.Tuesday – Only the purple jelly babies.Wednesday – Red cabbage (which everyone knows
- [FAQ - Security](https://www.schemeserve.com/?elementor_library=faq-security) - How safe is my data with SchemeServe? We ensure that your data is as secure as humanly possible, and strongly defended. We have a multitude of strict processes and security measures to protect your data.We ensure that your data is as secure as humanly possible, and strongly defended. We have a multitude of strict processes
- [CTA](https://www.schemeserve.com/?elementor_library=cta) - Ready to take control of your schemes? Book a demo Get in touch
- [Elementor Single Post #15212](https://www.schemeserve.com/?elementor_library=elementor-single-post-15212) - Elementor Single Post #15212 In 2023, the insurance industry finds itself on the cusp of transformation, driven by rapid technological advancements and evolving customer expectations. Chief Technology Officers (CTOs) and Chief Financial Officers (CFOs) share a common goal: to grow their businesses financially while simultaneously reducing costs. However, achieving this objective is not without its
- [Elementor Single Post #13954](https://www.schemeserve.com/?elementor_library=elementor-single-post-13954) - Elementor Single Post #13954 Amanda Hinkin Page December 7, 2022 In 2023, the insurance industry finds itself on the cusp of transformation, driven by rapid technological advancements and evolving customer expectations. Chief Technology Officers (CTOs) and Chief Financial Officers (CFOs) share a common goal: to grow their businesses financially while simultaneously reducing costs. However, achieving
- [Elementor Archive #14983](https://www.schemeserve.com/?elementor_library=elementor-archive-14983) - Template: Elementor Archive #14983 The Future of Insurance: Key Trends to Watch in 2023 for Financial Growth and Cost Reduction Amanda Hinkin Page August 11, 2023 No Comments In 2023, the insurance industry finds itself on the cusp of transformation, driven by rapid technological advancements and evolving customer expectations. Chief Technology Officers (CTOs) 7 Red
- [Elementor Error 404 #14978](https://www.schemeserve.com/?elementor_library=elementor-error-404-14978) - Ooooh shoot, something appears to have gone wrong! It looks like the page you are looking for does not exist...or it's been shot
- [Coming Soon](https://www.schemeserve.com/?elementor_library=coming-soon) - Coming Soon
- [Team carousel](https://www.schemeserve.com/?elementor_library=team-carousel) - The most Obsessive Support service you’ll never need. It’s a shame really… all these ex-underwriters moulded into unstoppable tech gurus, just sitting around waiting for the phone to ring.You wont need us. But if you do, you’ll hear from us the same day. Guaranteed. Meet the team Sheena “The Juggler” Bird James “Marathon Man” McNab
- [Michaela](https://www.schemeserve.com/?elementor_library=michaela) - Michaela “Queen of Reports” Butcher
- [Sheena](https://www.schemeserve.com/?elementor_library=sheena) - Sheena “The Juggler” Bird
- [Nabby](https://www.schemeserve.com/?elementor_library=nabby) - James “Marathon Man” McNab
- [Michelle](https://www.schemeserve.com/?elementor_library=michelle) - Michelle “Honey Bee” Pipkin
- [Laura](https://www.schemeserve.com/?elementor_library=laura) - Laura “Green Machine” Hayes
- [Dixie](https://www.schemeserve.com/?elementor_library=dixie) - James “The Lieutenant” Dix
- [Daniel](https://www.schemeserve.com/?elementor_library=daniel) - Daniel “Hawkeye” White
- [Homepage New](https://www.schemeserve.com/?elementor_library=homepage-new) - Insurance software for innovators. Discover the platform that gives you the freedom to build, design and manage your own schemes. Book a demo View Features Flexible Software that can be tailored to any need. Obsessive SupportTM Same day support from industry expert ‘Wunderwriters’. Swift Build your own products in days. Unbeatable uptime 99.99% uptime on

## ElementsKit items

- [dynamic-content-megamenu-menuitem17721](https://www.schemeserve.com/blog/elementskit-content/dynamic-content-megamenu-menuitem17721/) - Obsessive Support Meet the team Work with us FAQs Testimonials About SchemeServe SchemeServe Network Contact us
- [dynamic-content-megamenu-menuitem19472](https://www.schemeserve.com/blog/elementskit-content/dynamic-content-megamenu-menuitem19472/) - Self-Serve SchemeServe Academy
- [dynamic-content-megamenu-menuitem19239](https://www.schemeserve.com/blog/elementskit-content/dynamic-content-megamenu-menuitem19239/)
- [dynamic-content-megamenu-menuitem191](https://www.schemeserve.com/blog/elementskit-content/dynamic-content-megamenu-menuitem191/) - Brokers Build innovative products that widen your distribution, with our award-winning support just a phone call away. MGAs Integrate anything on the cloud with SchemeServe, and make your 9-5 just simpler.
- [dynamic-content-megamenu-menuitem623](https://www.schemeserve.com/blog/elementskit-content/dynamic-content-megamenu-menuitem623/) - Obsessive Support ™ About SchemeServe Meet the team Work with us SchemeServe Network Testimonials Contact us FAQs
- [dynamic-content-megamenu-menuitem223](https://www.schemeserve.com/blog/elementskit-content/dynamic-content-megamenu-menuitem223/) - Features SchemeServe is full-to-busting with features to make your life easier. Wish we had a feature not listed here? Get in touch! View all features Ratings & underwriting Policy administration Client management Digit accounting suite Reporting Security Custom design & integrations Developer APIs
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## Categories

- [Technology](https://www.schemeserve.com/blog/category/technology/)
- [All Posts](https://www.schemeserve.com/blog/category/all-posts/)
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- [For Fun](https://www.schemeserve.com/blog/category/for-fun/)
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- [SchemeServe](https://www.schemeserve.com/blog/category/schemeserve/)

## Tags

- [Insurance Brokers](https://www.schemeserve.com/blog/tag/insurance-brokers/)
- [Insurers](https://www.schemeserve.com/blog/tag/insurers/)
- [open source software](https://www.schemeserve.com/blog/tag/open-source-software/)
- [open source](https://www.schemeserve.com/blog/tag/open-source/)
- [Christmas](https://www.schemeserve.com/blog/tag/christmas/)
- [Insurance](https://www.schemeserve.com/blog/tag/insurance/)
- [customer retention](https://www.schemeserve.com/blog/tag/customer-retention/)
- [Data Protection](https://www.schemeserve.com/blog/tag/data-protection/)
- [schemes](https://www.schemeserve.com/blog/tag/schemes/)
- [insurance software](https://www.schemeserve.com/blog/tag/insurance-software/)
- [lower car insurance premiums](https://www.schemeserve.com/blog/tag/lower-car-insurance-premiums/)
- [technology](https://www.schemeserve.com/blog/tag/technology/)
- [insurance schemes](https://www.schemeserve.com/blog/tag/insurance-schemes/)
- [customer experience](https://www.schemeserve.com/blog/tag/customer-experience/)
- [telematics](https://www.schemeserve.com/blog/tag/telematics/)
- [insurance comparison](https://www.schemeserve.com/blog/tag/insurance-comparison/)
- [car insurance](https://www.schemeserve.com/blog/tag/car-insurance/)
- [fraud](https://www.schemeserve.com/blog/tag/fraud/)
- [disaster recovery](https://www.schemeserve.com/blog/tag/disaster-recovery/)
- [cyber-crime](https://www.schemeserve.com/blog/tag/cyber-crime/)
- [customer service](https://www.schemeserve.com/blog/tag/customer-service/)
- [social media](https://www.schemeserve.com/blog/tag/social-media/)
- [open data](https://www.schemeserve.com/blog/tag/open-data/)
- [cyber-attacks](https://www.schemeserve.com/blog/tag/cyber-attacks/)
- [insurance customer experience](https://www.schemeserve.com/blog/tag/insurance-customer-experience/)
- [saas](https://www.schemeserve.com/blog/tag/saas/)
- [technological disruption](https://www.schemeserve.com/blog/tag/technological-disruption/)
- [cyber-terrorism](https://www.schemeserve.com/blog/tag/cyber-terrorism/)
- [SEO for insurers](https://www.schemeserve.com/blog/tag/seo-for-insurers/)
- [cyber-insurance](https://www.schemeserve.com/blog/tag/cyber-insurance/)
- [cyber-risk](https://www.schemeserve.com/blog/tag/cyber-risk/)
- [data insurance](https://www.schemeserve.com/blog/tag/data-insurance/)
- [Insurance SaaS](https://www.schemeserve.com/blog/tag/insurance-saas/)
- [Insurance Software as a Service](https://www.schemeserve.com/blog/tag/insurance-software-as-a-service/)
- [charity](https://www.schemeserve.com/blog/tag/charity/)
- [business interruption claims](https://www.schemeserve.com/blog/tag/business-interruption-claims/)
- [cloud technology](https://www.schemeserve.com/blog/tag/cloud-technology/)
- [Insurtech](https://www.schemeserve.com/blog/tag/insurtech/)
- [motor insurance](https://www.schemeserve.com/blog/tag/motor-insurance/)
- [digital](https://www.schemeserve.com/blog/tag/digital/)
- [brand awareness](https://www.schemeserve.com/blog/tag/brand-awareness/)
- [brokers](https://www.schemeserve.com/blog/tag/brokers/)
- [Brexit](https://www.schemeserve.com/blog/tag/brexit/)
- [customer relationships](https://www.schemeserve.com/blog/tag/customer-relationships/)
- [automation](https://www.schemeserve.com/blog/tag/automation/)
- [insurance technology](https://www.schemeserve.com/blog/tag/insurance-technology/)
- [quote and buy](https://www.schemeserve.com/blog/tag/quote-and-buy/)
- [Brexit and insurance industry](https://www.schemeserve.com/blog/tag/brexit-and-insurance-industry/)
- [insure tech](https://www.schemeserve.com/blog/tag/insure-tech/)
- [funding](https://www.schemeserve.com/blog/tag/funding/)
- [travel insurance](https://www.schemeserve.com/blog/tag/travel-insurance/)
- [regulation](https://www.schemeserve.com/blog/tag/regulation/)
- [climate change](https://www.schemeserve.com/blog/tag/climate-change/)
- [artificial intelligence](https://www.schemeserve.com/blog/tag/artificial-intelligence/)
- [data protection officer](https://www.schemeserve.com/blog/tag/data-protection-officer/)
- [GDPR](https://www.schemeserve.com/blog/tag/gdpr/)
- [ISO accreditation](https://www.schemeserve.com/blog/tag/iso-accreditation/)
- [ISO 9001](https://www.schemeserve.com/blog/tag/iso-9001/)
- [Insurance Times](https://www.schemeserve.com/blog/tag/insurance-times/)
- [John Price](https://www.schemeserve.com/blog/tag/john-price/)
- [general data protection regulation](https://www.schemeserve.com/blog/tag/general-data-protection-regulation/)
- [blockchain](https://www.schemeserve.com/blog/tag/blockchain/)
- [blockchain and insurance](https://www.schemeserve.com/blog/tag/blockchain-and-insurance/)
- [drone](https://www.schemeserve.com/blog/tag/drone/)
- [drone insurance](https://www.schemeserve.com/blog/tag/drone-insurance/)
- [social media expert](https://www.schemeserve.com/blog/tag/social-media-expert/)
- [tech training](https://www.schemeserve.com/blog/tag/tech-training/)
- [training](https://www.schemeserve.com/blog/tag/training/)
- [MGA](https://www.schemeserve.com/blog/tag/mga/)
- [scam](https://www.schemeserve.com/blog/tag/scam/)
- [fraudsters](https://www.schemeserve.com/blog/tag/fraudsters/)
- [data breach](https://www.schemeserve.com/blog/tag/data-breach/)
- [Gatwick drone](https://www.schemeserve.com/blog/tag/gatwick-drone/)
- [Insurance Edge](https://www.schemeserve.com/blog/tag/insurance-edge/)
- [Insuretech](https://www.schemeserve.com/blog/tag/insuretech/)
- [driverless cars](https://www.schemeserve.com/blog/tag/driverless-cars/)
- [API integration](https://www.schemeserve.com/blog/tag/api-integration/)
- [application programming interface](https://www.schemeserve.com/blog/tag/application-programming-interface/)
- [subcontractor](https://www.schemeserve.com/blog/tag/subcontractor/)
- [insurance fraud](https://www.schemeserve.com/blog/tag/insurance-fraud/)
- [drones and insurance](https://www.schemeserve.com/blog/tag/drones-and-insurance/)
- [tech unicorn](https://www.schemeserve.com/blog/tag/tech-unicorn/)
- [unicorn](https://www.schemeserve.com/blog/tag/unicorn/)
- [claims automation](https://www.schemeserve.com/blog/tag/claims-automation/)
- [April Fool](https://www.schemeserve.com/blog/tag/april-fool/)
- [TCF](https://www.schemeserve.com/blog/tag/tcf/)
- [TCF regulation](https://www.schemeserve.com/blog/tag/tcf-regulation/)
- [Treating customers fairly](https://www.schemeserve.com/blog/tag/treating-customers-fairly/)
- [malware](https://www.schemeserve.com/blog/tag/malware/)
- [WhatsApp](https://www.schemeserve.com/blog/tag/whatsapp/)
- [Tesla](https://www.schemeserve.com/blog/tag/tesla/)
- [British Airways](https://www.schemeserve.com/blog/tag/british-airways/)
- [cyber-security](https://www.schemeserve.com/blog/tag/cyber-security/)
- [home insurance](https://www.schemeserve.com/blog/tag/home-insurance/)
- [home insurance forms](https://www.schemeserve.com/blog/tag/home-insurance-forms/)
- [clone](https://www.schemeserve.com/blog/tag/clone/)
- [car safety technology](https://www.schemeserve.com/blog/tag/car-safety-technology/)
- [data](https://www.schemeserve.com/blog/tag/data/)
- [green investment](https://www.schemeserve.com/blog/tag/green-investment/)
- [Thomas Cook](https://www.schemeserve.com/blog/tag/thomas-cook/)
- [life insurance](https://www.schemeserve.com/blog/tag/life-insurance/)
- [car insurance premiums](https://www.schemeserve.com/blog/tag/car-insurance-premiums/)
- [modifications](https://www.schemeserve.com/blog/tag/modifications/)
- [Bitcoin](https://www.schemeserve.com/blog/tag/bitcoin/)
- [cryptocurrency](https://www.schemeserve.com/blog/tag/cryptocurrency/)
- [digital currency](https://www.schemeserve.com/blog/tag/digital-currency/)
- [complaints](https://www.schemeserve.com/blog/tag/complaints/)
- [online complaints](https://www.schemeserve.com/blog/tag/online-complaints/)
- [insurance subscription](https://www.schemeserve.com/blog/tag/insurance-subscription/)
- [subscription](https://www.schemeserve.com/blog/tag/subscription/)
- [Instagram](https://www.schemeserve.com/blog/tag/instagram/)
- [Smart watch](https://www.schemeserve.com/blog/tag/smart-watch/)
- [Standing desk](https://www.schemeserve.com/blog/tag/standing-desk/)
- [Christmas scams](https://www.schemeserve.com/blog/tag/christmas-scams/)
- [devices](https://www.schemeserve.com/blog/tag/devices/)
- [smart](https://www.schemeserve.com/blog/tag/smart/)
- [robotics](https://www.schemeserve.com/blog/tag/robotics/)
- [freelancers](https://www.schemeserve.com/blog/tag/freelancers/)
- [redundancy](https://www.schemeserve.com/blog/tag/redundancy/)
- [smart homes](https://www.schemeserve.com/blog/tag/smart-homes/)
- [smart technology](https://www.schemeserve.com/blog/tag/smart-technology/)
- [EOW](https://www.schemeserve.com/blog/tag/eow/)
- [escape of water](https://www.schemeserve.com/blog/tag/escape-of-water/)
- [insurance claims](https://www.schemeserve.com/blog/tag/insurance-claims/)
- [flood prevention technology](https://www.schemeserve.com/blog/tag/flood-prevention-technology/)
- [flooding](https://www.schemeserve.com/blog/tag/flooding/)
- [Storm Ciara](https://www.schemeserve.com/blog/tag/storm-ciara/)
- [design](https://www.schemeserve.com/blog/tag/design/)
- [UX](https://www.schemeserve.com/blog/tag/ux/)
- [Coronavirus](https://www.schemeserve.com/blog/tag/coronavirus/)
- [Covid-19](https://www.schemeserve.com/blog/tag/covid-19/)
- [pandemic](https://www.schemeserve.com/blog/tag/pandemic/)
- [remote working](https://www.schemeserve.com/blog/tag/remote-working/)
- [business values](https://www.schemeserve.com/blog/tag/business-values/)
- [core values](https://www.schemeserve.com/blog/tag/core-values/)
- [volunteer](https://www.schemeserve.com/blog/tag/volunteer/)
- [conferences](https://www.schemeserve.com/blog/tag/conferences/)
- [virtual conferences](https://www.schemeserve.com/blog/tag/virtual-conferences/)
- [virtual events](https://www.schemeserve.com/blog/tag/virtual-events/)
- [requote](https://www.schemeserve.com/blog/tag/requote/)
- [quote](https://www.schemeserve.com/blog/tag/quote/)
- [search engine optimisation](https://www.schemeserve.com/blog/tag/search-engine-optimisation/)
- [SEO](https://www.schemeserve.com/blog/tag/seo/)
- [white hat SEO](https://www.schemeserve.com/blog/tag/white-hat-seo/)
- [digital payments](https://www.schemeserve.com/blog/tag/digital-payments/)
- [Broker Expo](https://www.schemeserve.com/blog/tag/broker-expo/)
- [Broker Extra](https://www.schemeserve.com/blog/tag/broker-extra/)
- [networking](https://www.schemeserve.com/blog/tag/networking/)
- [new hire](https://www.schemeserve.com/blog/tag/new-hire/)
- [quality assurance](https://www.schemeserve.com/blog/tag/quality-assurance/)
- [quality assurance test engineer](https://www.schemeserve.com/blog/tag/quality-assurance-test-engineer/)
- [testing software](https://www.schemeserve.com/blog/tag/testing-software/)
- [Twitter Bitcoin scam](https://www.schemeserve.com/blog/tag/twitter-bitcoin-scam/)
- [software engineer](https://www.schemeserve.com/blog/tag/software-engineer/)
- [work from home](https://www.schemeserve.com/blog/tag/work-from-home/)
- [IT manager](https://www.schemeserve.com/blog/tag/it-manager/)
- [advisory board](https://www.schemeserve.com/blog/tag/advisory-board/)
- [recruitment](https://www.schemeserve.com/blog/tag/recruitment/)
- [SchemeServe advisory board](https://www.schemeserve.com/blog/tag/schemeserve-advisory-board/)
- [Charity Days](https://www.schemeserve.com/blog/tag/charity-days/)
- [application integration](https://www.schemeserve.com/blog/tag/application-integration/)
- [aggregator tool](https://www.schemeserve.com/blog/tag/aggregator-tool/)
- [comparison websites](https://www.schemeserve.com/blog/tag/comparison-websites/)
- [down time](https://www.schemeserve.com/blog/tag/down-time/)
- [uptime](https://www.schemeserve.com/blog/tag/uptime/)
- [SchemeServe Index](https://www.schemeserve.com/blog/tag/schemeserve-index/)
- [hiring](https://www.schemeserve.com/blog/tag/hiring/)
- [fintech](https://www.schemeserve.com/blog/tag/fintech/)
- [corporate responsibility](https://www.schemeserve.com/blog/tag/corporate-responsibility/)
- [environment](https://www.schemeserve.com/blog/tag/environment/)
- [equal opportunities](https://www.schemeserve.com/blog/tag/equal-opportunities/)
- [carbon emissions](https://www.schemeserve.com/blog/tag/carbon-emissions/)
- [insurer](https://www.schemeserve.com/blog/tag/insurer/)
- [broker](https://www.schemeserve.com/blog/tag/broker/)
- [ESG](https://www.schemeserve.com/blog/tag/esg/)
- [onboarding](https://www.schemeserve.com/blog/tag/onboarding/)
- [choosing insurance software](https://www.schemeserve.com/blog/tag/choosing-insurance-software/)