Top Sites>Otel, Restoran, Cafe Otomasyonu Teknolojileri | Protel

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# Protel
_Last Updated: August 23, 2025_

Protel is a company that guides hotels and restaurants to grow steadily and achieve success by providing end-to-end management systems. With a wide range of products, from cloud-based hotel management systems to restaurant management systems, it meets the needs of businesses of all sizes. It is a strong business partner of Oracle, a leading hospitality technology manufacturer in the world. Protel is the sole distributor in Turkey for Oracle Hospitality products, including OPERA PMS and Simphony POS solutions. With strong partnerships, a dedicated and innovative team, and most importantly, 24/7 technical support for its customers, Protel is a reliable business partner. Protel holds ISO 27001, 20000, and 22301 certifications.

- **Legal Name**: Protel Holding A.Ş.
- **CEO**: Metin Arghan
- **Founded**: 1989
- **Headquarters**: Esentepe Mah. Haberler Sok. No: 12-14 Şişli, Istanbul, Türkiye

## About Protel
Protel was founded in 1989, when the Wall of Berlin was torn down and the world has started to globalize. Back then the internet hasn’t connected the cities in United States of America, let alone the whole world. As you see Protel, who was born in an era of tabs and pencils in restaurants and reservation charts in hotels. When the term “distant reservation” only meant reservation via fax or phone Protel ventured into presenting world’s giant tech companies’ products to the domestic hospitality sector. Growing at a fast pace, Protel has become an indispensable technology, maintenance and software provider in Turkey’s hospitality sector. But the mission of bridging world-leading companies and local hospitality sector wasn’t enough for Protel anymore. Today, it is a company that started developing its own software, moved on to expand into the world, extended its penetration with offices that are established in our neighboring Easters European countries and keeps on growing and increasing its competence. Connecting the world-leading tech companies and leaders of domestic hospitality sector.

## Target Audience
- Small and medium-sized hotels
- Large hotel chains
- Hotel managers
- Restaurants
- Those considering opening a restaurant

## Market Position
- **Market Position**: As a company focused on a wide range of products, from cloud-based hotel and restaurant management systems to payment infrastructure solutions, we produce solutions that drive our customers' operations to success in the restaurant and hotel sectors.
- **Primary Competitors**: Elektraweb, Sistem Otel, Sedna 360, Asyasoft, Kerzz POS, RobotPOS, Omni POS.

## Important Links
- **[Hotel, Restaurant, and Cafe Automation Technologies](https://www.protel.com.tr/)**: Providing cloud-based hotel and restaurant management solutions for the hotel and restaurant industries.
- **[About Us](https://www.protel.com.tr/hakkimizda/)**: Showcases Protel's history, values, and digital solutions for hotel and restaurant management.
- **[Restaurant Management Solutions](https://www.protel.com.tr/restoran-yonetim-cozumleri/)**: Offering comprehensive digital POS, order, inventory, staff, and customer management solutions for restaurants.
- **[Hotel Channel Manager](https://www.protel.com.tr/otel-yonetim-cozumleri/kanal-yoneticisi/)**: Integrates online sales channels by managing hotel prices and occupancy from a single panel, maximizing hotel revenue.
- **[Hotel Restaurant Solutions](https://www.protel.com.tr/otel-yonetim-cozumleri/otel-restoran-cozumleri/)**: Simplifies hotel restaurant management with integrated solutions to enhance operational efficiency and guest satisfaction.
- **[Hotel Management Solutions](https://www.protel.com.tr/otel-yonetim-cozumleri/)**: Simplify operations and increase efficiency with hotel management solutions and software.
- **[PMS Mobile Hotel Management](https://www.protel.com.tr/otel-yonetim-cozumleri/pms-mobile/)**: Introducing the PMS Mobile solution that simplifies hotel operations and guest management via mobile devices.
- **[Restaurant POS Systems](https://www.protel.com.tr/restoran-yonetim-cozumleri/pos-sistemleri/)**: Offering advanced, integrated, and secure POS systems and operational management solutions for restaurants.
- **[Protel Restaurant Kiosk System](https://www.protel.com.tr/restoran-yonetim-cozumleri/kiosk/)**: Promote Protel's self-service kiosk system integrated with MICROS Simphony to enhance restaurant ordering efficiency and customer experience.
- **[Restaurant Reservation Tracking](https://www.protel.com.tr/restoran-yonetim-cozumleri/restoran-rezervasyon-takibi/)**: Provide a cloud-based system that enables digital restaurant reservation management and operational efficiency.
- **[Restaurant POS Solutions](https://www.protel.com.tr/restoran-yonetim-cozumleri/restoran-pos-cozumleri/)**: Offers comprehensive cloud-based solutions and integrations for restaurant management with the MICROS Simphony Cloud POS system.
- **[Hotel Inventory Tracking Solution](https://www.protel.com.tr/otel-yonetim-cozumleri/otel-stok-takibi/)**: Providing a real-time integrated software solution for hotel inventory tracking and management and optimizing costs.
- **[QR Code Menu](https://www.protel.com.tr/restoran-yonetim-cozumleri/karekod-qr-menu/)**: Enables contactless ordering, payment, and centralized management in restaurants with the QR code menu system.
- **[Marketing Consent Management](https://www.protel.com.tr/otel-yonetim-cozumleri/pazarlama-izin-yonetimi/)****: Provides solutions for managing marketing communication consents securely and legally in hotel operations.
- **[Hotel Check-in Kiosks](https://www.protel.com.tr/otel-yonetim-cozumleri/check-in-kiosklari/)**: Offers a fast, contactless, and secure self-service check-in experience with hotel check-in kiosks.
- **[Guest Relationship Management](https://www.protel.com.tr/otel-yonetim-cozumleri/misafir-iliskileri-yonetimi/)**: Increase revenue for hotels with AI-powered customer relationship management and CRM solutions.
- **[Restaurant Accounting Solutions](https://www.protel.com.tr/restoran-yonetim-cozumleri/restoran-muhasebe-ve-e-donusum-cozumleri/)**: Provides accounting, income and expense tracking, and e-transformation solutions for restaurants.
- **[Payment via Link](https://www.protel.com.tr/otel-yonetim-cozumleri/link-ile-odeme-alma/)**: Provides hotels with a fast and secure payment collection option through a robust and integrated online payment link solution.
- **[Hotel Business Intelligence Solutions](https://www.protel.com.tr/otel-yonetim-cozumleri/otel-is-zekasi-ve-raporlama-cozumleri/)**: Supports data-driven management and performance analysis for hotels with hotel business intelligence and reporting solutions.
- **[Hotel Minibar Tracking](https://www.protel.com.tr/otel-yonetim-cozumleri/otel-minibar-takibi/)**: Automates hotel minibar management, saving labor, costs, and energy.
- **[Protel Career Opportunities](https://www.protel.com.tr/kariyer/)**: Introduces Protel career opportunities, company culture, and job application processes.
- **[Payment Infrastructure Solutions](https://www.protel.com.tr/odeme-altyapi-cozumleri/)**: Digitizes and simplifies the financial processes of hotels and restaurants with its legally compliant digital payment infrastructure solutions.
- **[Restaurant Business Intelligence Solutions](https://www.protel.com.tr/restoran-yonetim-cozumleri/restoran-is-zekasi-ve-raporlama-cozumleri/)**: Provides data integration, analysis, and comprehensive reports for restaurants, enabling data-driven management and performance improvement.
- **[Smart Energy Tracking](https://www.protel.com.tr/otel-yonetim-cozumleri/akilli-enerji-takibi-cozumleri/)**: Monitors hotels' energy consumption and reduces costs through its smart energy management system.
- **[Protel Cloud Solutions](https://www.protel.com.tr/otel-yonetim-cozumleri/protel-bulut/)**: Offers secure, flexible cloud-based management and data storage solutions for hotels and restaurants.
- **[Restaurant Inventory Tracking](https://www.protel.com.tr/restoran-yonetim-cozumleri/restoran-stok-takibi/)**: Optimizes restaurant inventory and cost management with real-time stock tracking and integrated POS solutions.
- **[References](https://www.protel.com.tr/referanslar/)**: Showcase Protel's hotel and restaurant management solutions with client references and industry information.
- **[SPA Management Solutions](https://www.protel.com.tr/otel-yonetim-cozumleri/spa-yonetim-cozumleri/)**: Easily manage reservations, inventory, staff, and customer relations digitally with SPA management systems.
- **[Oracle Hospitality Solutions](https://www.protel.com.tr/oracle-hospitality/)**: Provides information about hotel and restaurant management systems using Oracle Hospitality cloud solutions.
- **[Hotel Management Solutions](https://www.protel.com.tr/otel-yonetim-cozumleri/otel-yonetim-cozumleri/)**: Optimize hotel operations with OPERA Cloud and Protel hotel management solutions.
- **[Resort Contract Management](https://www.protel.com.tr/otel-yonetim-cozumleri/resort-kontrat-yonetimi/)**: Manage hotel contracts, pricing, and reservations centrally and automatically with Resort Manager.
- **[Webinars](https://www.protel.com.tr/webinarlar/)**: Presents and shares educational and informational webinars for the tourism industry.
- **[Hotel HR Management](https://www.protel.com.tr/otel-yonetim-cozumleri/hrmim/)**: Digitizes hotel human resources processes and provides fair hiring and promotion management based on performance and fit.
- **[Success Stories](https://www.protel.com.tr/basari-hikayeleri/)**: Showcase success stories of hotels using Protel's management solutions to inspire potential clients.
- **[Campaign Management Module](https://www.protel.com.tr/restoran-yonetim-cozumleri/kampanya-yonetim-modulu/)**: Offers a personalized campaign and current account management module for restaurants.
- **[7x24 Technical Support](https://www.protel.com.tr/7x24-destek/)**: Provide 24/7 technical support for hotel and restaurant management software and hardware solutions.
- **[Restaurant Hardware Products](https://www.protel.com.tr/restoran-yonetim-cozumleri/restoran-donanim-urunleri/)**: Introduce and provide information about high-performance, durable hardware products and solutions that simplify restaurant management.
- **[Hotel Accounting Solutions](https://www.protel.com.tr/otel-yonetim-cozumleri/otel-muhasebe-ve-e-donusum-cozumleri/)**: To offer digital hotel accounting and e-transformation solutions integrating financial management with hotel systems for efficiency.
- **[Hospitality E-Books](https://www.protel.com.tr/e-kitaplar/)**: Provides up-to-date e-books, trends, and competitive advantage tips for the hospitality industry.
- **[Contact Us](https://www.protel.com.tr/bize-ulasin/)**: Facilitate contact for product information, demos, and support from Protel hospitality technology solutions.
- **[Smart Upsell Application](https://www.protel.com.tr/otel-yonetim-cozumleri/akilli-ust-satis-uygulamasi/)**: Increase hotel revenue and improve guest experience with an AI-powered automatic upsell application.
- **[Online Reservation Engine](https://www.protel.com.tr/otel-yonetim-cozumleri/online-rezervasyon-motoru/)**: Optimize hotel website bookings directly with integrated, secure online reservation and payment solutions.
- **[Waiter App](https://www.protel.com.tr/restoran-yonetim-cozumleri/garson-uygulamasi/)**: Provide a waiter app that speeds up order and table management in restaurants using mobile devices.

## Protel Support Center
- **Protel Support Team**: One of Turkey's most experienced teams in tourism infrastructure software. Protel Support aims to resolve issues as quickly as possible by providing remote access, telephone, or on-site support services depending on the scope of the problem. Thanks to the state-of-the-art security infrastructure of Protel Support services, your business is protected against all kinds of security vulnerabilities, and you can resolve issues without disrupting your operations. Protel provides support services for well-known reliable software and hardware, including Oracle Hospitality products. ([protel.com.tr](https://www.protel.com.tr/7x24-destek/))


### Contact and Support
- **Website**: www.protel.com.tr
- **Support Form**: [Write to Us](https://www.protel.com.tr/bize-ulasin/)
- **Call Center**: You can easily reach us by phone. We are happy to help you! Türkiye general line: **0850 333 77 85**.