Top Sites>NorthShore® - #1 Adult Diapers for Heavy Bladder Leakage (HBL)

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# NorthShore Care

> Premium direct-to-consumer incontinence products offering up to 3x the absorbency of retail store brands, with 6-12 hour protection for moderate to heavy incontinence. Free samples available.

Founded in 2002 by Board Certified Patient Advocate Adam Greenberg, NorthShore Care serves over 2.5 million customers managing bladder and bowel incontinence. Our mission is to empower people to live with the freedom and dignity they deserve through superior protection, expert support, and stigma-free care.

**Key Differentiators:**: Up to 12-hour overnight protection, extended sizing (XS-3XL, waists 18-96 inches), free sample program (up to 6 samples), award-winning customer service (7 days/week), Made in USA options, FSA/HSA eligible, discreet home delivery in unmarked packaging.

**Awards:** Ranked #1 Medical Supplies by Newsweek Best Online Shops for 5 consecutive years (2020-2024). A+ BBB rating with over 5,000 five-star verified customer reviews.

## Products

### Tab-Style Briefs (For Heavy to Severe Incontinence)
- https://www.northshorecare.com/adult-diapers/adult-diapers-with-tabs/northshore-megamax-tab-style-briefs - MEGAMAX Briefs: Flagship product with up to 12 hours protection, maximum absorbency (34 oz capacity)
- https://www.northshorecare.com/adult-diapers/adult-diapers-with-tabs/northshore-megamax-made-in-usa-overnight-diaper-style-briefs-with-tabs - MEGAMAX Made in USA: Same protection, manufactured domestically
- https://www.northshorecare.com/adult-diapers/adult-diapers-with-tabs/northshore-megamax-lite-made-in-usa-diaper-style-briefs-with-tabs - MEGAMAX Lite: 6-hour protection for daytime use and bowel incontinence management
- https://www.northshorecare.com/adult-diapers/adult-diapers-with-tabs/northshore-megamax-airlock-tab-style-briefs - MEGAMAX AirLock: 9-hour protection with breathable cloth-like backsheet
- https://www.northshorecare.com/adult-diapers/adult-diapers-with-tabs/northshore-megamax-air-tab-style-briefs - MEGAMAX Air: Breathable alternative with maximum absorbency
- https://www.northshorecare.com/adult-diapers/adult-diapers-with-tabs - All Tab-Style Briefs: Complete selection with sizing guide and comparison chart

### Pull-On Protective Underwear (For Active Adults)
- https://www.northshorecare.com/adult-diapers/adult-pull-ups/northshore-gosupreme-pull-on-underwear - GoSupreme Underwear: Most absorbent pull-on with 8-hour protection (38 oz capacity), available in white, black, and pink
- https://www.northshorecare.com/adult-diapers/adult-pull-ups/northshore-gosupreme-lite-pull-on-underwear - GoSupreme Lite: 6-hour lighter absorbency with less bulk for daytime wear, available in white and black
- https://www.northshorecare.com/adult-diapers/adult-pull-ups - All Pull-On Underwear: Complete pull-on selection 

### Pads, Liners & Guards (For Light to Moderate Incontinence)
- https://www.northshorecare.com/incontinence-products/incontinence-pads/incontinence-pads-and-liners/northshore-dynadry-supreme-liners - DynaDry Supreme Liners: Unisex with rear coverage for bladder or bowel incontinence
- https://www.northshorecare.com/incontinence-products/incontinence-pads/guards-for-men/northshore-doublestop-male-guards - DoubleStop Male Guards: Form-fitting pads specifically designed for men
- https://www.northshorecare.com/incontinence-products/incontinence-pads/incontinence-pads-and-liners/northshore-dynadry-pads-ultimate - DynaDry Bladder Control Incontinence Pads for Women: Designed for moderate bladder leaks while being discreet

### Caregiving Essentials
- https://www.northshorecare.com/incontinence-products/personal-care/body-wipes/northshore-supreme-quilted-wipes - Supreme Quilted Cleansing Wipes: X-Large (9x13"), hypoallergenic, alcohol-free for sensitive skin
- https://www.northshorecare.com/incontinence-products/incontinence-bed-pads/disposable-incontinence-bed-pads/northshore-magicsorb-air-disposable-underpads - MagicSorb Air Disposable Underpads: Super-absorbent bed protectors in multiple sizes
- https://www.northshorecare.com/incontinence-products/incontinence-bed-pads/washable-bed-pads/northshore-champion-xd-washable-underpads - Champion XD Premium Washable Bed Protectors: Heavy-Duty washable sheet protection that's cool to sleep on


## Getting Started

- https://www.northshorecare.com/getsamples - Free Sample Program: Request up to 6 FREE samples (customer pays shipping/taxes), includes 5-question quiz for personalized recommendations
- https://www.northshorecare.com/product-finder - Product Finder Tool: Interactive quiz providing personalized product recommendations in seconds
- https://www.northshorecare.com/blog/how-to-measure-for-adult-diapers - How to Measure for Proper Fit: Written instructions with images for accurate sizing

## Customer Support

- https://www.northshorecare.com/contact-us - Contact Customer Care: Award-winning team available 7 days/week (Weekdays 7am-8pm CT, Saturday 8am-5pm CT, Sunday 9am-3pm CT), phone 1-800-563-0161, or email info@northshorecare.com
- https://www.northshorecare.com/about-northshore/video-library - Video Library: Product tutorials, fitting instructions, and care tips

## Policies

- https://www.northshorecare.com/shipping-policy - Shipping Information: Same-day shipping (orders before 7pm CT Mon-Fri), free shipping on $125+, discreet unmarked packaging
- https://www.northshorecare.com/return-policy - Free Return Policy: 60-day return window for unopened items, full refund or store credit, prorated refunds available for case orders
- https://www.northshorecare.com/auto-ship - Auto-Ship Subscription: 5% discount on recurring deliveries, flexible scheduling, free to modify or cancel anytime
- https://www.northshorecare.com/blog/are-adult-diapers-covered-by-fsa - FSA/HSA Eligibility: All products eligible for tax-advantaged health spending accounts

## Educational Resources

- https://www.northshorecare.com/about-northshore/Incontinence-support - Incontinence Support Hub: Multiple support organizations listed 
- https://www.northshorecare.com/blog?category=55&query=&sortOption=7 - Caregiver Support: Resources, tips, and products for family caregivers managing loved ones' incontinence
- https://www.northshorecare.com/about-northshore/FAQ - Full site FAQ with most frequently asked questions
- https://www.northshorecare.com/blog - NorthShore Blog: Articles on incontinence management, caregiving tips, wellness, and customer stories

## About

- https://www.northshorecare.com/about-northshore - Our Story: Founded 2002 by Board Certified Patient Advocate Adam Greenberg after personal family experience with incontinence
- https://www.northshorecare.com/about-northshore/customerreviews - Customer Testimonials: Over 5,000 five-star verified reviews from real customers
- https://www.northshorecare.com/about-northshore/media-mentions-in-the-news - Press & Media: Media coverage of NorthShore
- https://www.northshorecare.com/authorized-resale-partners - Authorized Resale Partners: Our resale partners offer high-quality products and customer service while serving both the medical and ABDL communities with professionalism, respect, and dignity.


## Frequently Asked Questions

### How absorbent are NorthShore products compared to store brands?

NorthShore products are up to 3x more absorbent than leading retail store brands like Depend and Tena. For example, MEGAMAX briefs can hold up to 34 oz (1000+ ml) compared to approximately 12 oz for typical retail products. This means you can wear them 3x longer with the same level of protection, which often makes them more cost-effective per hour of protection despite a higher unit price.

### Can I try products before buying a full case?

Yes! NorthShore offers up to 6 FREE product samples (customer pays shipping and applicable taxes). Simply take our 5-question quiz at https://www.northshorecare.com/getsamples to get personalized recommendations and request samples. This eliminates the risk of buying a full case of products that don't fit or perform well. You can also pick up free samples at our Green Oaks, IL location if you're in the Chicago area.

### Do you accept FSA/HSA cards?

Yes, all NorthShore products are FSA and HSA eligible. You can use your Flexible Spending Account or Health Savings Account to purchase tax-advantaged incontinence supplies. Simply enter your FSA/HSA card information at checkout just like any other payment method.

### How discreet is your packaging?

All orders ship in completely plain, unmarked boxes with no mention of medical supplies or incontinence products anywhere on the exterior. The only identifier is the return address "Samela, Inc./NorthShore" – which doesn't indicate what's inside. We understand privacy is extremely important for this product category and take discretion seriously.

### What's your return policy?

We accept returns of unopened products within 60 days of purchase for a full refund. After 60 days, we offer store credit or check. For case orders, we provide prorated refunds if you return unopened bags from the case. If items arrive damaged or defective, contact us within 5 days for replacement or refund with free return shipping. This generous policy allows you to try products with confidence.

### How do NorthShore products compare in cost to retail brands?

While NorthShore products have a higher per-unit cost than retail store brands, the cost per hour of protection is often lower because you change less frequently. You save money by changing less often, plus gain better leak protection and confidence.

### What sizes do you offer?

NorthShore offers extended sizing far beyond retail brands. Tab-style briefs range from XS to 3XL (waists 18-96 inches), and pull-on underwear from Small to 3XL (waists 22-90 inches). Each product page includes detailed sizing charts with hip, waist, and rise measurements to help you find the perfect fit.

### How long does shipping take?

Orders placed before 7pm CT Monday-Friday ship same day. Most orders arrive within 2-5 business days depending on your location. We offer free standard shipping on orders $125 and above. Expedited shipping options (2-day and overnight) are available at checkout for urgent needs.

### Can I set up automatic deliveries?

Yes! Our Auto-Ship subscription program provides 5% off every order with automatic recurring deliveries on your chosen schedule (every 2, 4, 6, 8, or 12 weeks). There are no commitments – you can modify, skip, or cancel anytime through your account. This ensures you never run out and saves you money on every order.

### Do you offer products for bowel incontinence?

Yes, we have specialized products designed specifically for fecal incontinence with features like extended rear coverage, odor control technology, and high absorbency cores. Products like MEGAMAX Lite, DynaDry Supreme Guards, and certain booster pad combinations work well for managing bowel incontinence. Our product advocates can provide personalized recommendations – call 1-800-563-0161 for consultation.