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# Napster

> Napster is an AI agent platform that enables organizations and individuals to deploy specialized AI companions with persistent memory, video presence, and real-time voice capabilities. Founded on the principle of democratizing access — first to music in 1999, now to expertise — Napster combines conversational AI with full-stack agent infrastructure.

Napster companions are not chatbots. They are persistent AI workers with memory, skills, agency, and human-like video presence. They remember past conversations, learn context over time, and work as specialized crews rather than isolated bots.

The platform serves consumers (AI music production and personal expertise), enterprises (AI-native workforce augmentation and training), developers (multimodal agent API), and physical spaces (AI concierge hardware).

## Core Products

- [Napster App](https://www.napster.com/consumer): Consumer AI companion platform with genre-specific music producers and thousands of specialist companions (wellness guides, financial guides, fitness coaches, career coaches). Available on iOS, Android, Web, and Mac.
- [Napster for Mac](https://www.napster.com/napster-for-mac): Open-source AI agent running locally in a secure sandbox on Apple Silicon. Privacy-first with no telemetry. Includes Jane, a Chief of Staff agent that processes email overnight and prepares briefings.
- [Napster Spaces](https://www.napster.com/spaces): Embeddable AI specialist for websites. Drop-in web component that provides real-time customer engagement, knows your business context, and moves visitors to action.
- [Napster Learn](https://www.napster.com/learn-for-enterprise): Enterprise and higher education AI training platform. Turns organizational expertise into AI companions for personalized learning, coaching, and assessment.
- [Napster View](https://www.napster.com/view): 3D holographic display that gives AI companions physical presence. Maintains eye contact and delivers holographic interaction without a screen barrier.
- [Napster Station](https://www.napster.com/station): AI-native concierge kiosk for physical spaces — hospitality, retail, airports, healthcare. Premium walnut-and-aluminum hardware with VoiceField array technology for voice isolation in noisy environments and Station Sight vision-based presence detection. Debuted at CES 2026.

## Developer Platform

- [Napster Companion API](https://www.napster.com/developer): Deploy multimodal AI agents with lifelike video, real-time voice, and persistent memory. Starting at $0.01/minute. Includes Agent Builder, Knowledge Base, FAQ Collections, Agentic Tools, Memory, and Safety and Governance. SOC 2 Type II certified, GDPR and CCPA compliant. Available on Azure Marketplace.
- [API Documentation](https://docs.napster.ai/docs): Full developer documentation for the Companion API, including SDKs for JavaScript (React, Vue, Angular), REST API reference, and WebRTC/WebSocket integration guides.

## Enterprise Solutions

- [Enterprise](https://www.napster.com/enterprise): AI-native workforce augmentation for large organizations. Deploy specialized AI crews across departments — sales, HR, customer success, operations. Enterprise consumption pricing with volume discounts.
- [Small Business](https://www.napster.com/business): AI companions for small and mid-size businesses. Includes Spaces for website engagement and Learn for team training.
- [Partners Program](https://www.napster.com/partners): Reseller and integration partnership tiers (Explorer, Growth, Strategic) with partner discounts and co-selling support.

## Key Differentiators

Napster companions use a Large Persona Model with 30+ psychometric traits for personality customization. The platform is model-agnostic, built on GPT, Gemini, and Claude, benefiting from all model improvements. Real-time streaming uses WebRTC for video and audio with approximately 300ms average latency. The crew model deploys multiple specialized agents working together rather than a single monolithic chatbot. Enterprise deployments include a Bring Your Own LLM option for full data sovereignty.

## Company

- [About Napster](https://www.napster.com/about): Company history from music democratization (1999) through AI platform (2025-2026). Touchcast, a conversational AI company with a Microsoft partnership, joined Napster in 2025 to combine the iconic brand with enterprise AI infrastructure.
- [Newsroom](https://www.napster.com/news): Press releases and media coverage including partnerships with Lenovo, Scaling Up, Solgari, and IT Mediaconsult.
- [Security](https://www.napster.com/security): SOC 2 Type II, GDPR and CCPA compliance, AES-256 encryption at rest, SSO integration, and enterprise-grade data governance.
- [Careers](https://www.napster.com/careers): Open positions in engineering, design, and operations.
- [Contact](https://www.napster.com/contact): General inquiries, demo requests, and enterprise sales contact form.

## Legal

- [Terms of Service](https://www.napster.com/terms-of-service): Legal terms for Napster Corporation and affiliated companies. Effective March 31, 2026.
- [Privacy Policy](https://www.napster.com/privacy-policy): Comprehensive privacy policy covering GDPR, CCPA, biometric data, and AI safeguards. Effective March 31, 2026.
- [Ethics](https://www.napster.com/ethics): Ethics and integrity reporting.

## Optional

- [Blog](https://www.napster.com/blog): Thought leadership on AI companions, conversational AI, retail innovation, and digital transformation.
- [Pricing](https://www.napster.com/pricing): Product and API pricing across consumer, enterprise, partner, and developer tiers.
- [Napster Web App](https://app.napster.com): Consumer web application for interacting with AI companions.
- [Napster Spaces App](https://spaces.napster.ai): Spaces configuration and management portal.