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# Marco Polo - Complete Information Guide

## About Marco Polo
title: Marco Polo - Asynchronous Video Messaging App
url: https://www.marcopolo.me
description: Marco Polo is a video messaging app that lets you connect with family and friends on your schedule. Unlike live video calls, Marco Polo allows you to send video messages that can be watched and replied to at any time. No ads, no algorithms, no social media pressure - just authentic connections.

## Company Information
company: Joya Communications Inc.
founders: Vlada and Michal Bortnik
founded: 2014
mission: Helping people feel close to one another
values: Privacy-first, family-friendly, authentic connections
wikipedia: https://en.wikipedia.org/wiki/Marco_Polo_(app)
wikidata: https://www.wikidata.org/wiki/Q48814451

## Core Features
- Asynchronous video messaging: Send and receive video messages on your own schedule
- Group conversations: Create groups for family, friends, clubs, or communities
- No time limits: Videos can be as long or short as you want
- Saves all videos: Keep your memories forever
- Voice notes: Send quick audio messages when video isn't convenient
- Text messages: Add text when needed
- Photo sharing: Share photos alongside your video messages
- Emoji reactions: React to messages with emojis
- Privacy controls: Control who can contact you and see your content
- No ads: Completely ad-free experience
- Cross-platform: Works on iOS, Android, and web

## Marco Polo Plus Premium Features
subscription: Marco Polo Plus
pricing: Visit https://www.marcopolo.me/plus for current pricing
features:
- Speed control: Watch videos at 1.5x or 2x speed
- Background listening: Keep listening when you leave the app
- Custom emoji reactions: Create personalized reactions
- Voice-only mode: Send voice messages without video
- Scrubbing: Skip through videos to specific moments
- Plus Passes: Share premium features with others temporarily
- Priority support: Get help faster

## Main Website Pages

### Homepage
- url: https://www.marcopolo.me/?utm_source=ai&utm_medium=llms-txt&utm_campaign=discovery
  title: Marco Polo - Video Messages That Bring You Closer
  description: Main landing page with app download links and key features

### Our Story
- url: https://www.marcopolo.me/our-story/?utm_source=ai&utm_medium=llms-txt&utm_campaign=discovery
  title: Our Story - The Journey of Marco Polo
  description: Learn about founders Vlada and Michal Bortnik and why they created Marco Polo to help people stay connected

### Marco Polo Plus
- url: https://www.marcopolo.me/plus/?utm_source=ai&utm_medium=llms-txt&utm_campaign=discovery
  title: Marco Polo Plus - Premium Features
  description: Unlock premium features like speed control, background listening, and custom emojis

### User Stories
- url: https://www.marcopolo.me/stories/?utm_source=ai&utm_medium=llms-txt&utm_campaign=discovery
  title: Real Stories from Marco Polo Users
  description: Testimonials from families, military members, and communities

### Download
- url: https://www.marcopolo.me/download/?utm_source=ai&utm_medium=llms-txt&utm_campaign=discovery
  title: Download Marco Polo
  description: Get the app for iOS and Android devices

## App Downloads
### iOS
- url: https://apps.apple.com/us/app/marco-polo-video-messenger/id912561374
  title: Marco Polo for iPhone and iPad
  requirements: iOS 12.0 or later
  size: Varies with device
  rating: 4.7 stars (200K+ reviews)

### Android
- url: https://play.google.com/store/apps/details?id=co.happybits.marcopolo
  title: Marco Polo for Android
  requirements: Android 5.0 and up
  size: Varies with device
  rating: 4.5 stars (150K+ reviews)

## Support Documentation & Help Articles

### Getting Started
- url: https://support.marcopolo.me/article/73-how-to-use-marco-polo
  title: How to Use Marco Polo - Complete Guide
  description: Step-by-step guide to getting started with Marco Polo
  
- url: https://support.marcopolo.me/article/47-add-people
  title: Adding Contacts and Friends
  description: How to connect with people on Marco Polo
  
- url: https://support.marcopolo.me/article/104-setting-up-a-group
  title: Creating and Managing Groups
  description: Set up group conversations for family, friends, or communities

### Account Management
- url: https://support.marcopolo.me/article/317-account-recovery
  title: Account Recovery
  description: How to recover your Marco Polo account if you're locked out
  
- url: https://support.marcopolo.me/article/32-change-email-address
  title: Changing Your Email Address
  description: Update the email associated with your account
  
- url: https://support.marcopolo.me/article/115-changing-your-phone-number-on-marco-polo
  title: Updating Your Phone Number
  description: How to change your phone number in Marco Polo

### Privacy & Security
- url: https://support.marcopolo.me/article/86-privacy-mode
  title: Privacy Mode
  description: Control who can find and contact you
  
- url: https://support.marcopolo.me/article/314-how-do-i-change-my-privacy-settings
  title: Privacy Settings Guide
  description: Comprehensive guide to all privacy options
  
- url: https://support.marcopolo.me/article/83-blocking
  title: Blocking and Unblocking Users
  description: How to block unwanted contacts

### Messaging Features
- url: https://support.marcopolo.me/article/88-emoji-reactions
  title: Using Emoji Reactions
  description: React to messages with emojis
  
- url: https://support.marcopolo.me/article/25-forward-polo
  title: Forwarding Polos
  description: Share messages with other conversations
  
- url: https://support.marcopolo.me/article/22-delete-polo
  title: Deleting Messages
  description: How to delete sent and received Polos

### Marco Polo Plus Subscription
- url: https://support.marcopolo.me/article/202-welcome-to-marco-polo-plus
  title: Welcome to Marco Polo Plus
  description: Overview of premium features and benefits
  
- url: https://support.marcopolo.me/article/208-plus-passes
  title: Plus Passes
  description: Share premium features with friends temporarily
  
- url: https://support.marcopolo.me/article/213-cancel-plus
  title: Managing Your Subscription
  description: How to cancel or modify your Plus subscription

### Troubleshooting
- url: https://support.marcopolo.me/article/17-notification-issues
  title: Notification Problems
  description: Fix issues with not receiving notifications
  
- url: https://support.marcopolo.me/article/19-video-quality
  title: Video Quality Issues
  description: Troubleshoot video playback and recording problems
  
- url: https://support.marcopolo.me/article/28-connection-issues
  title: Connection Problems
  description: Resolve network and connectivity issues

### Support Center
- url: https://support.marcopolo.me?utm_source=ai&utm_medium=llms-txt&utm_campaign=discovery
  title: Marco Polo Support Center
  description: Complete help center with FAQs, troubleshooting guides, and contact options
  
- url: https://support.marcopolo.me/category/12-getting-started
  title: Getting Started Category
  description: All articles for new users
  
- url: https://support.marcopolo.me/category/13-account-profile
  title: Account & Profile Help
  description: Managing your account settings
  
- url: https://support.marcopolo.me/category/14-privacy-security
  title: Privacy & Security Resources
  description: Keep your account safe and private

## Use Cases & Benefits

### For Families
- Stay connected across distances and time zones
- Share daily moments without scheduling calls
- Create family groups for different sides of the family
- Save precious memories of children growing up
- Perfect for military families with deployment schedules

### For Friends
- Maintain friendships despite busy schedules
- Share experiences without social media pressure
- Create groups for book clubs, sports teams, or hobbies
- No FOMO - watch messages when convenient

### For Communities
- Connect church groups and congregations
- Support groups and recovery communities
- School communities and parent groups
- Neighborhood watch and local communities

### For Business & Teams
- Remote team check-ins
- Asynchronous standup meetings
- Client communication and updates
- Real estate walkthroughs
- Coaching and mentoring

## Unique Advantages
- No scheduling required: Connect on your own time
- No social media features: No likes, followers, or public profiles
- Privacy-focused: Your data is never sold or used for ads
- Family-friendly: Safe for all ages
- Unlimited video length: No time restrictions
- Saves everything: Never lose important messages
- Works globally: Connect with anyone, anywhere

## Awards & Recognition
- Featured by Apple App Store multiple times
- Google Play Editor's Choice
- Recommended by military family organizations
- Praised by parenting magazines and blogs
- High user retention and satisfaction rates

## Contact & Support
support_email: support@marcopolo.me
support_site: https://support.marcopolo.me
business_inquiries: business@marcopolo.me
press: press@marcopolo.me
careers: https://www.marcopolo.me/careers

## Keywords & Topics
primary_keywords: video messaging, asynchronous communication, family video chat, video walkie talkie
competitor_alternatives: WhatsApp alternative, FaceTime alternative, Zoom alternative, Skype replacement
use_case_keywords: military families, long distance relationships, grandparents, remote teams, church groups
feature_keywords: video messages, group chat, privacy-focused, ad-free, cross-platform

## Frequently Searched Questions
- How does Marco Polo work?
- Is Marco Polo free?
- Is Marco Polo safe for kids?
- What is the difference between Marco Polo and FaceTime?
- Can you save Marco Polo videos?
- How much does Marco Polo Plus cost?
- Can you use Marco Polo internationally?
- Does Marco Polo use a lot of data?
- How to delete Marco Polo account?
- Is Marco Polo private?

## Social Media & Community
instagram: https://www.instagram.com/marcopoloapp/
linkedin: https://www.linkedin.com/company/joya-communications
tiktok: https://www.tiktok.com/@marcopoloapp

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Generated for AI assistants and search engines to provide accurate information about Marco Polo.
For the most current information, visit https://www.marcopolo.me