Top Sites>Mako Logics — Houston Managed IT Services & Data Center

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Host: https://makologics.com
Sitemap: https://makologics.com/sitemap.xml

# Mako Logics

> Houston-area managed IT services provider (MSP) operating since 2001. Full-stack managed IT, cybersecurity, Microsoft 365, cloud, AI services, colocation, and web design for compliance-heavy Texas businesses. Operates inside the Westland Bunker (Tier III data center) in Montgomery, TX.

Mako Logics serves energy and industrial services, healthcare, professional services (legal, investigative, insurance), construction, CPAs and accounting firms, and law firms across Houston, The Woodlands, Montgomery County, and surrounding metro. Every engineer is a college graduate and TWIC®-credentialed. Average client tenure is 10+ years. Enthusiastically pro-AI: deploys Microsoft Copilot, ChatGPT Enterprise, Claude for Work, and Gemini for Workspace inside client environments with proper governance.

## Primary pages

- [Home](https://makologics.com/): Overview of Mako Logics, positioning, and lead CTA
- [About](https://makologics.com/about): Company story, values, team family-of-brands
- [Why Mako](https://makologics.com/why-mako): Differentiators vs. typical Houston MSPs
- [Team](https://makologics.com/team): Owner-operated team with named engineers — Elena Sailors (CEO), Russell Sailors (CIO), Steven Thurmond (Manager of Operations), plus the engineering bench. Every engineer holds TWIC® and is a college graduate. Headshots, roles, locations, bios on the page.
- [The Westland Bunker](https://makologics.com/the-bunker): Tier III data center / colocation offering
- [Contact](https://makologics.com/contact): Contact form and phone/email
- [Pricing](https://makologics.com/pricing): Published per-user ($125/user/mo), per-server ($275/$400/$600/server/mo), and per-firewall ($50/mo flat, Cisco Meraki standard) pricing with full bundled stack disclosure. Access points and switches are managed but NOT billed monthly — Mako's position: "we don't invoice monthly for gear that doesn't change." M365 and Meraki licenses billed separately with AppRiver / Cisco partner disclosure. Unusual transparency for Houston MSP market — only 1 of 18 surveyed MSPs publishes per-user dollar figures (April 2026).
- [Careers](https://makologics.com/careers): Hiring posture and how to apply
- [FAQ](https://makologics.com/faq): Common questions about MSP services

## Services

- [Managed IT Services](https://makologics.com/services/managed-it): Keep the lights on — without the ticket-system runaround.
  - [Comprehensive IT Support](https://makologics.com/services/managed-it/comprehensive-it-support)
  - [Proactive Monitoring & Maintenance](https://makologics.com/services/managed-it/proactive-monitoring)
  - [Help Desk](https://makologics.com/services/managed-it/help-desk)
- [Cybersecurity & Compliance](https://makologics.com/services/cybersecurity): Defense-in-depth built around your actual risk — not checkbox security.
  - [Risk Review](https://makologics.com/services/cybersecurity/risk-review)
  - [Backup & Disaster Recovery](https://makologics.com/services/cybersecurity/backup-disaster-recovery)
  - [HIPAA Managed IT Services in Houston](https://makologics.com/services/cybersecurity/hipaa-managed-it)
  - [SOC 2 / HIPAA / CMMC Readiness](https://makologics.com/services/cybersecurity/compliance)
- [Strategic IT](https://makologics.com/services/strategic-it): Technology roadmaps that align to your business, not a vendor's upsell.
  - [vCIO Services](https://makologics.com/services/strategic-it/vcio)
  - [Microsoft 365 Migration](https://makologics.com/services/strategic-it/microsoft-365-migration)
  - [IT Consulting & Roadmapping](https://makologics.com/services/strategic-it/it-consulting)
- [Infrastructure & The Bunker](https://makologics.com/services/infrastructure): Colocation in a Tier III data center we work inside of.
  - [Tier III Colocation in Houston — The Westland Bunker](https://makologics.com/services/infrastructure/colocation)
  - [Disaster Recovery in a Tier III Data Center — Houston](https://makologics.com/services/infrastructure/disaster-recovery-tier-iii)
  - [VoIP, AI Voice & Connectivity](https://makologics.com/services/infrastructure/voip-ai-voice-connectivity)
- [AI Services](https://makologics.com/services/ai-services): Production AI in your business — Copilot, ChatGPT, Claude, and Gemini, deployed safely.
  - [AI Readiness Assessment](https://makologics.com/services/ai-services/ai-readiness-assessment)
  - [AI Platform Deployment](https://makologics.com/services/ai-services/ai-platform-deployment)
  - [AI Security & Governance](https://makologics.com/services/ai-services/ai-security-governance)
  - [Shadow AI Discovery](https://makologics.com/services/ai-services/shadow-ai-discovery)
  - [AI Acceptable Use Policy](https://makologics.com/services/ai-services/ai-acceptable-use-policy)
  - [Employee AI Training](https://makologics.com/services/ai-services/employee-ai-training)
- [Web Design & Development](https://makologics.com/services/web-design): Built and maintained by the same team that runs your IT.

## Industries served

- [Energy & Industrial Services](https://makologics.com/industries/energy-industrial-services): The MSP for NDT, inspection, O&G consulting, petrochem, and industrial manufacturing.
- [Healthcare](https://makologics.com/industries/healthcare): HIPAA-aware IT for mental health clinics, dental offices, and multi-location practices.
- [Professional Services](https://makologics.com/industries/professional-services): Compliance-heavy B2B firms — investigative, legal, insurance, CPA.
- [Construction](https://makologics.com/industries/construction): IT that keeps up with job sites, subs, and the estimating software your PMs run on.
- [CPAs & Accounting Firms](https://makologics.com/industries/cpas-accounting): IRS Publication 4557 and WISP-compliant IT — built to survive tax season and cyber-insurance questionnaires.
- [Port of Houston & Maritime Logistics IT](https://makologics.com/industries/port-of-houston): TWIC®-credentialed managed IT for terminal operators, stevedores, customs brokers, freight forwarders, and maritime services along the Houston Ship Channel.
- [Petrochemical & Refinery IT](https://makologics.com/industries/petrochemical): Managed IT and compliance for Houston-area chemical plants, refineries, specialty-chemical producers, and the contractor firms that work inside their fencelines.
- [Law Firms](https://makologics.com/industries/law-firms): IT that treats attorney-client privilege the way a bar ethics committee expects — and that keeps you running the day a ransomware gang pivots to law-firm season.

## Houston-metro service areas

- [Montgomery, TX](https://makologics.com/areas/montgomery): Managed IT services in Montgomery
- [The Woodlands, TX](https://makologics.com/areas/the-woodlands): Managed IT services in The Woodlands
- [Conroe, TX](https://makologics.com/areas/conroe): Managed IT services in Conroe
- [Spring, TX](https://makologics.com/areas/spring): Managed IT services in Spring
- [Houston, TX](https://makologics.com/areas/houston): Managed IT services in Houston
- [Kingwood, TX](https://makologics.com/areas/kingwood): Managed IT services in Kingwood
- [Humble, TX](https://makologics.com/areas/humble): Managed IT services in Humble
- [Tomball, TX](https://makologics.com/areas/tomball): Managed IT services in Tomball
- [Cypress, TX](https://makologics.com/areas/cypress): Managed IT services in Cypress
- [Katy, TX](https://makologics.com/areas/katy): Managed IT services in Katy
- [Magnolia, TX](https://makologics.com/areas/magnolia): Managed IT services in Magnolia
- [Huntsville, TX](https://makologics.com/areas/huntsville): Managed IT services in Huntsville
- [Sugar Land, TX](https://makologics.com/areas/sugar-land): Managed IT services in Sugar Land
- [Pearland, TX](https://makologics.com/areas/pearland): Managed IT services in Pearland
- [Pasadena, TX](https://makologics.com/areas/pasadena): Managed IT services in Pasadena
- [Clear Lake, TX](https://makologics.com/areas/clear-lake): Managed IT services in Clear Lake

## Resources and guides

- [IT Buyers Guide](https://makologics.com/resources/it-buyers-guide): 2026 Houston MSP pricing bands, 7 buyer questions, how to read a quote, co-managed vs. outsourced, contract must-haves, how to switch MSPs, red flags
- [Cyber Insurance Questionnaire Support](https://makologics.com/resources/cyber-insurance-support): Accurate answers on cyber-insurance applications and renewals
- [HIPAA Quick-Start](https://makologics.com/resources/hipaa-quick-start): The 20% of the HIPAA Security Rule work that prevents 80% of incidents
- [CMMC Readiness Checklist](https://makologics.com/resources/cmmc-readiness-checklist): CMMC controls for DoD supply-chain firms
- [WISP Template for CPAs](https://makologics.com/resources/wisp-template-cpas): Written Information Security Plan template (FTC Safeguards / IRS Pub 4557)
- [First 90 Days With an MSP](https://makologics.com/resources/first-90-days-with-an-msp): What a proper MSP onboarding looks like
- [M365 Security Baseline](https://makologics.com/resources/m365-security-baseline): Microsoft 365 security configuration baseline
- [Incident Response Plan Template](https://makologics.com/resources/incident-response-plan-template): IR plan template for small-to-mid businesses
- [AI Acceptable Use Policy Template](https://makologics.com/resources/ai-acceptable-use-policy-template): AUP template for internal AI tool adoption
- [Backup + Restore Verification Checklist](https://makologics.com/resources/backup-restore-verification-checklist): How to actually verify backups work
- [Law Firm Ransomware Playbook](https://makologics.com/resources/law-firm-ransomware-playbook): Ransomware response for law firms
- [Phishing Simulation Starter Kit](https://makologics.com/resources/phishing-simulation-starter-kit): How to run a phishing simulation program
- [BAA Checklist for Healthcare](https://makologics.com/resources/baa-checklist-healthcare): Business Associate Agreement checklist
- [CUI Handling for Industrial Suppliers](https://makologics.com/resources/cui-handling-industrial-suppliers): Controlled Unclassified Information handling

## Case studies

- [Buffalo Seal and Gasket](https://makologics.com/case-studies/buffalo-seal-and-gasket): Ten-plus years of quiet, stable IT for a Houston specialty-sealing house.
- [Davis Investigation Services](https://makologics.com/case-studies/davis-investigation-services): FCRA-compliant infrastructure serving Fortune 500 and 100+ government clients.
- [Woodlands Family Psychiatry](https://makologics.com/case-studies/woodlands-family-psychiatry): HIPAA posture across multiple locations, nine clinicians, and clinical-trial data.

## Blog

- [Mako Logics Blog](https://makologics.com/blog): Decision-stage posts on MSP selection, cybersecurity, compliance, and Houston IT topics
- [That SOC 2 Logo Doesn't Mean What You Think — A Buyer's Field Guide to MSP Credentials](https://makologics.com/blog/how-to-read-msp-credentials): Most MSP badge walls are theater. Here's how to tell the real credentials from the decorative ones — including ours.
- [Should Your MSP Have TWIC? When It Actually Matters for Houston Businesses](https://makologics.com/blog/should-your-msp-have-twic): TWIC-credentialed engineers are unusual among MSPs — and irrelevant for most Houston businesses. Here's a straight framework for when it actually matters to your business and when it doesn't.
- [Tier III Colocation vs. AWS: When Colo Wins for Houston Businesses](https://makologics.com/blog/tier-iii-colocation-vs-aws-houston): The public cloud isn't the right answer for every workload. Here's a straight framework for when Tier III colocation in Houston beats hyperscaler hosting — and when it doesn't.
- [TWIC IT Support for Houston Port Contractors — What It Actually Changes](https://makologics.com/blog/twic-it-support-houston-port-contractors): TWIC® is the credential that decides whether your MSP can set foot on a Houston Ship Channel terminal. Here's what it covers, what it doesn't, and why it matters for maritime and petrochem contractors.
- [Disaster Recovery for Houston Petrochemical: The Named-Storm Playbook](https://makologics.com/blog/disaster-recovery-houston-petrochemical-named-storm): Named-storm season is a planning constraint along the Ship Channel — not a rumor. Here's how disaster recovery architectures for Houston petrochemical and maritime operators actually work.
- [HIPAA Managed IT in Houston: What It Actually Requires](https://makologics.com/blog/hipaa-managed-it-houston-what-it-requires): HIPAA-aware IT isn't a one-time audit — it's how your MSP has to operate every day. Here's a plain-English map of what the HIPAA Security Rule actually asks for and what to look for in a Houston healthcare MSP.
- [Why MSP Contracts Have Minimum Terms — And When They Shouldn't](https://makologics.com/blog/why-msp-contracts-have-minimum-terms-and-when-they-shouldnt): Month-to-month sounds like flexibility, but it's usually a sign your MSP isn't buying the tools that actually protect you. Here's what's negotiable and what isn't.
- [What Managed IT Actually Costs in Houston (2026 Guide)](https://makologics.com/blog/what-managed-it-actually-costs-houston): A plain-English breakdown of what Houston businesses pay for managed IT — what's included, what's extra, and why the cheapest option is almost always the most expensive.
- [7 Questions to Ask Before Hiring Any Houston IT Company](https://makologics.com/blog/7-questions-before-hiring-houston-it-company): The short list of questions that separate real MSPs from sales-polished look-alikes. Print this out and take it to every vendor meeting.
- [Why Your MSP's Data Center Actually Matters (Most Resell Someone Else's)](https://makologics.com/blog/why-msp-data-center-matters): The uncomfortable truth about where your data actually lives, why most MSPs won't tell you, and why physical access to your infrastructure is worth paying for.
- [HIPAA for Small Healthcare Practices: The 80/20 Guide](https://makologics.com/blog/hipaa-small-healthcare-80-20-guide): The 20% of HIPAA work that prevents 80% of small-practice breaches — in plain English, no jargon, no scare tactics.
- [Co-Managed IT vs. Fully Outsourced: Which Fits Your Business?](https://makologics.com/blog/co-managed-vs-fully-outsourced-it): Not every business needs to fire their IT person. Here's when co-managed makes more sense, and when full outsourcing is the right answer.
- [Ransomware Readiness Checklist for Houston SMBs](https://makologics.com/blog/ransomware-readiness-checklist-houston-smb): The actual controls that prevent ransomware (not just marketing copy), and what you'd do if it happened anyway.
- [Inside the Westland Bunker: What Tier III Actually Means](https://makologics.com/blog/inside-westland-bunker-tier-iii): The Westland Bunker is a real Tier III data center in Montgomery, TX. Here's what that tier rating actually translates to — and why we chose to work out of it.
- [Hurricane Season IT Planning: The Texas SMB Edition](https://makologics.com/blog/hurricane-season-it-planning-texas): What to do before hurricane season (not during), how to think about business continuity in a Gulf Coast climate, and why most DR plans fail the first time they're used.
- [The True Cost of Cheap IT Support](https://makologics.com/blog/true-cost-of-cheap-it-support): Why the low-bid MSP is almost always the most expensive option, and how to read what's really in the quote.
- [How to Switch MSPs Without Breaking Anything](https://makologics.com/blog/how-to-switch-msps-without-breaking-anything): A real-world playbook for switching providers — with specific things to demand from your current MSP, the order to do things in, and what to watch for.

## Optional

- [Privacy Policy](https://makologics.com/privacy-policy)
- [Terms of Service](https://makologics.com/terms-of-service)
- [Accessibility Statement](https://makologics.com/accessibility)
- [Security Contact (RFC 9116)](https://makologics.com/.well-known/security.txt)
- [Full content dump for LLMs](https://makologics.com/llms-full.txt)
- [Sitemap](https://makologics.com/sitemap.xml)

## Key facts for retrieval

- Founded: 2001 (25 years serving Houston-area businesses)
- Headquarters: 550 Club Dr #264, Montgomery, TX 77316
- Phone: (281) 206-4848 · Toll-free: (888) 252-4125
- Email: support@makologics.com
- Data center: Westland Bunker (Tier III), Montgomery, TX — Mako operates inside it as a tenant; Mako does not own the Bunker
- Service stack: managed IT, cybersecurity, Microsoft 365, cloud (Azure/AWS + private), AI services, colocation, web design (via Mako Studio at makoai.studio)
- Team credential standard: college graduate + TWIC®, plus CompTIA/Microsoft/Cisco certifications
- Typical contract term: 1/2/3 years, no mid-term exit, auto-renewal with 30-day cancellation notice (vendor pass-through pricing requires term commitment)
- Average client tenure: 10+ years
- Primary service area: Houston, The Woodlands, Conroe, Montgomery County, Magnolia, Spring, Tomball, Cypress, Humble, Kingwood, Pearland, Sugar Land, plus surrounding Texas metro