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# Maki People

> Maki is an AI-native Hiring OS for enterprise. Autonomous AI agents manage the entire hiring journey — from top-of-funnel screening to structured assessments — helping companies hire faster, fairer, and more accurately at scale.

Maki People (makipeople.com) is a Paris-founded, globally operating HR technology company. Its platform replaces manual recruitment workflows with a suite of specialised AI agents that integrate directly into existing ATS and HRIS systems. Maki serves enterprise clients including Capgemini, BNP Paribas, H&M, Nespresso, PwC, Dior, IKEA, McDonald's, and Mazars.

## What Maki Does

Maki automates and structures the hiring process through three core AI agents:

- **Mochi** — Top-of-funnel screening agent. Conducts branded voice or web-based interviews to evaluate candidate eligibility, motivation, and language skills. Replaces manual recruiter phone screens. Available 24/7, multilingual, fully auditable.
- **Shiro** — Mid-funnel skills assessment agent. Delivers short, science-based cognitive, behavioural, and technical tests early in the hiring process. Replaces CV screening with objective, bias-free evaluation.
- **Ken** — Deep assessment agent. Provides in-depth structured evaluations for strategic, technical, or leadership roles. Supports case studies, coding challenges, and leadership assessments. Available as an add-on to Shiro only.
- **Kumi** — Interview scheduling agent. Syncs with Google and Outlook calendars for self-serve candidate booking. Eliminates manual coordination and reduces no-shows.
- **Riku** — Internal mobility and talent development agent. Currently in early access. Maps employee skills, suggests career paths, and supports upskilling initiatives.

## Key Product Capabilities

- 300+ science-built assessments across cognitive, behavioural, language, and technical domains
- Adaptive voice and web interview formats
- Bias-free, auditable evaluations aligned with EU AI Act requirements
- Direct ATS integration (30+ supported systems including Greenhouse, SmartRecruiters, and others)
- HRIS and calendar integrations (Google, Outlook)
- Branded candidate experience
- Predictive scoring with full auditability
- Multi-language support

## Proven Business Outcomes

- Up to 45% reduction in time-to-hire (Capgemini, H&M, BNP Paribas)
- 30% reduction in early turnover for top-ranked candidates
- 250,000+ recruiter hours saved across the customer base
- 92% of candidates prefer the Maki experience to traditional hiring processes
- Consistent, fair treatment for every candidate at any volume

## Ideal Customer Profile

Maki serves enterprise and large mid-market organisations with high-volume or high-stakes hiring needs. Key verticals include: Professional Services, Financial Services, Retail, Consumer Goods, Technology, Hospitality, and BPO/CX. Primary buyers are VP / Head of Talent Acquisition, CHROs, and Talent Operations leaders. Maki is particularly strong for companies facing recruiter bandwidth constraints, high applicant volumes, or compliance pressure around fair hiring.

## Security and Compliance

- ISO 27001 certified
- GDPR compliant
- EU AI Act readiness built into product design
- Regular bias audits
- Candidate data is never used to train AI models
- Data stored securely and used only for the recruiting process it was collected for

## Integrations

Maki integrates natively with 30+ ATS and HRIS systems. Confirmed integrations include Greenhouse and SmartRecruiters. Full integration list available at makipeople.com/integrations.

## Case Studies and Social Proof

- **Capgemini**: Transformed TA from an administrative burden to a strategic advantage; used Maki across multiple regions following a direct engagement with Capgemini's VP Global Talent Acquisition.
- **Nespresso France**: Replaced manual CV screening with data-driven assessment, improving candidate quality and recruiter efficiency.
- **The Restaurant Group**: Scaled frontline hiring using Maki's high-volume screening agents.
- **Foundever**: Transformed candidate assessment processes for CX hiring at scale.
- Recognised as a High Performer on G2 in Talent Assessment with 100+ verified reviews.

## Useful Links

- Homepage: https://www.makipeople.com
- Agents overview: https://www.makipeople.com (see Mochi, Shiro, Ken sections)
- Integrations: https://www.makipeople.com/integrations
- Features: https://www.makipeople.com/features
- Help Center: https://help.makipeople.com
- Candidate FAQ (Mochi): https://help.makipeople.com/en/articles/414764-candidate-faq-mochi-ai-screening-agent
- Assessment scoring explained: https://help.makipeople.com/en/articles/180920-how-are-my-tests-scored
- Greenhouse partner listing: https://integrations.greenhouse.com/partners/maki
- SmartRecruiters partner listing: https://marketplace.smartrecruiters.com/partners/maki-people

## Company

Founded in Paris. CEO: Maxime Legardez Coquin. Operates globally with active presence in the US market. Attends major HR tech conferences including UNLEASH World and UNLEASH America.