Top Sites>CCustomer Success and Product Experience Software | Gainsight

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Sitemap: https://www.gainsight.com/sitemap_index.xml

# Gainsight Software

> Gainsight's Customer Success and Prod

Generated by Yoast SEO v27.3, this is an llms.txt file, meant for consumption by LLMs.

## Pages
- [Risk Analyst](https://www.gainsight.com/staircase-ai/risk-analyst/)
- [Customer Communities](https://www.gainsight.com/customer-communities/)
- [Customer Success](https://www.gainsight.com/customer-success/)
- [Gainsight MCP Connector](https://www.gainsight.com/solutions/gainsight-mcp/)
- [Customer Education for AI Companies](https://www.gainsight.com/skilljar/customer-education-for-ai-companies/)

## Posts
- [How AI Is Changing the CSM Role: From Knowledge to Context](https://www.gainsight.com/blog/how-ai-is-changing-the-csm-role-from-knowledge-to-context/)
- [Pulse 2026: Agenda, Speakers, and Why It's Worth the Trip](https://www.gainsight.com/blog/pulse-2026-agenda-speakers-and-why-its-worth-the-trip/)
- [Why Your Customers Are Already Shopping Around \(And How to Catch It Early\)](https://www.gainsight.com/blog/why-your-customers-are-already-shopping-around-and-how-to-catch-it-early/)
- [What Is Customer Enablement? Definition and Framework](https://www.gainsight.com/blog/whats-customer-enablement/)
- [Digital Customer Journey: 5 Stages and How to Map It](https://www.gainsight.com/blog/building-the-digital-customer-journey/)

## Customer Stories
- [DocuSign Unifies Customer Engagement Across a Growing Digital Ecosystem](https://www.gainsight.com/customer/docusign-unifies-customer-engagement-across-a-growing-digital-ecosystem/)
- [Silverfort Turns Customer Insight Into Immediate Action](https://www.gainsight.com/customer/silverfort-turns-customer-insight-into-immediate-action/)
- [LinkedIn Builds a More Scalable Approach to Customer Education](https://www.gainsight.com/customer/linkedin-builds-a-more-scalable-approach-to-customer-education/)
- [Dealerware Turbocharges Customer Success with Gainsight CS \+ PX for Rapid Scalability](https://www.gainsight.com/customer/dealerware-turbocharges-customer-success-with-gainsight-cs-px-for-rapid-scalability/)
- [Popmenu Doubles Productivity and Serves Up a Better Customer Experience With Gainsight CS and PX](https://www.gainsight.com/customer/popmenu-doubles-productivity-and-serves-up-a-better-customer-experience-with-gainsight-cs-and-px/)

## Episodes
- [181\. Inside Google's AI\-First Post\-Sales Playbook ft\. Brady Bluhm \(Gainsight\) \& Diane Wu \(Google\)](https://www.gainsight.com/episode/inside-googles-ai-first-post-sales-playbook-ft-brady-bluhm-gainsight-diane-wu-google/)
- [Academy Build Lab: From Monolithic Courses to Modular Intelligence](https://www.gainsight.com/episode/academy-build-lab-from-monolithic-courses-to-modular-intelligence/)
- [Community Build Lab: Designing Community for the Zero\-Click Era](https://www.gainsight.com/episode/community-build-lab-designing-community-for-the-zero-click-era/)
- [Opening Keynote: From SEO to AEO: What Answer Engines Actually Mean for Education \& Community Leaders](https://www.gainsight.com/episode/opening-keynote-from-seo-to-aeo-what-answer-engines-actually-mean-for-education-community-leaders/)
- [From Analysis Paralysis to Action: What You Can Actually Change This Year](https://www.gainsight.com/episode/from-analysis-paralysis-to-action-what-you-can-actually-change-this-year/)

## Events
- [The New Rules of CS: Identifying Early Expansion Signals](https://www.gainsight.com/event/the-new-rules-of-cs-identifying-early-expansion-signals/)
- [The New Rules of CS: Building a Renewal Engine That Doesn't Rely on Heroics](https://www.gainsight.com/event/the-new-rules-of-cs-building-a-renewal-engine-that-doesnt-rely-on-heroics/)
- [How Community Teams Are Building with Vibe Coding](https://www.gainsight.com/event/from-i-wish-someone-could-build-this-to-i-built-this/)
- [AI in Customer Success: Predicting Retention with Product Usage Data](https://www.gainsight.com/event/ai-in-customer-success-translating-px-data-into-customer-value/)
- [AEO Unplugged: Building Your AI\-Ready Digital Customer Hub](https://www.gainsight.com/event/aeo-unplugged-building-your-ai-ready-digital-customer-hub/)

## Glossary Entries
- [Customer Churn Rate](https://www.gainsight.com/glossary/entry/customer-churn-rate/)
- [Customer Retention Rate](https://www.gainsight.com/glossary/entry/customer-retention-rate/)
- [Customer Retention Metrics](https://www.gainsight.com/glossary/entry/customer-retention-metrics/)
- [Ways To Increase Customer Retention](https://www.gainsight.com/glossary/entry/ways-to-increase-customer-retention/)
- [User Adoption Strategy](https://www.gainsight.com/glossary/entry/user-adoption-strategy/)

## Essential Guides
- [Recurring Revenue Explained](https://www.gainsight.com/essential-guide/recurring-revenue/): It's the golden metric of the subscription business model\. But how do you calculate it? How do you predict it? And how do you grow it?
- [Budgeting for Customer Success](https://www.gainsight.com/essential-guide/budgeting-for-customer-success/)
- [Enterprise SaaS Metrics: The Essential Guide for 2026](https://www.gainsight.com/essential-guide/product-management-metrics/enterprise-product-metrics/)
- [Customer Success: The Complete Guide for 2026](https://www.gainsight.com/essential-guide/customer-success/): Explore modern customer success strategies, metrics, and tools to drive growth in 2026 and beyond\.
- [Customer Experience](https://www.gainsight.com/essential-guide/customer-experience/): Master customer experience— from personalization and AI to VoC strategies that boost loyalty and growth\.

## Policies
- [Privacy Policy](https://www.gainsight.com/policy/privacy/): This Privacy Policy explains who we are, how we collect, share and use personal information about you, and how you can exercise your privacy rights\.
- [Sub\-Processors](https://www.gainsight.com/policy/sub-processors/): A list of third\-party companies contracted by Gainsight to process personal data on behalf of our clients\.
- [Gainsight Data Privacy Transparency Report](https://www.gainsight.com/policy/gainsight-data-privacy-transparency-report/)
- [California Consumer Privacy Act \- Individual Rights Request Form](https://www.gainsight.com/policy/california-consumer-privacy-act-individual-rights-request-form/)
- [Email Preference Center](https://www.gainsight.com/policy/email-preference-center/)

## Campaigns
- [Turn Everyday Customer Signals Into Revenue You Can Act On](https://www.gainsight.com/lp/expansion-analyst/)
- [HubSpot](https://www.gainsight.com/lp/hubspot/)
- [Products](https://www.gainsight.com/lp/products/)
- [Leveraging AI in Customer Success](https://www.gainsight.com/lp/ai-resources-for-cs/)
- [Empower Your Customers with Digital Self\-Service Solutions](https://www.gainsight.com/lp/self-service/)

## Newsroom Posts
- [Top Cloud Investors Bet $25M on Gainsight to Lead the Customer Success Industry](https://www.gainsight.com/press/top-cloud-investors-bet-25m-on-gainsight-to-lead-the-customer-success-industry/)
- [Gainsight Opens Its Platform with MCP, Bringing Customer Retention Into the Agentic Era](https://www.gainsight.com/press/gainsight-opens-its-platform-with-mcp-bringing-customer-retention-into-the-agentic-era/)
- [Gainsight Deepens Executive Leadership Bench with Strategic Hires Across Finance and Go\-to\-Market](https://www.gainsight.com/press/gainsight-deepens-executive-leadership-bench-with-strategic-hires-across-finance-and-go-to-market/)
- [Gainsight Joins New Salesforce Analytics Cloud Ecosystem to Power Predictive Revenue Growth With Customer Success](https://www.gainsight.com/press/gainsight-joins-new-salesforce-analytics-cloud-ecosystem-to-power-predictive-revenue-growth-with-customer-success/)
- [Gainsight Named a Leader in 2025 Gartner® Magic Quadrant™ for Customer Success Management Platforms for Second Consecutive Year](https://www.gainsight.com/press/gainsight-named-a-leader-in-2025-gartner-magic-quadrant-for-customer-success-management-platforms-for-second-consecutive-year/)

## Resources
- [2 Minute Demo Center](https://www.gainsight.com/resource/demo-center/)
- [How Customer Teams Are Using MCP](https://www.gainsight.com/resource/how-customer-teams-are-using-mcp/)
- [The Community Impact Kit: Prove Outcomes Across Every Org](https://www.gainsight.com/resource/the-community-impact-kit-turning-community-insights-into-cross-functional-wins/)
- [Best Practices for Effective Product Experiences](https://www.gainsight.com/resource/best-practices-for-effective-product-experiences/)
- [Gainsight MCP Use Cases](https://www.gainsight.com/resource/mcp-use-cases/)

## Marketplace Entries
- [Productboard \(PX\)](https://www.gainsight.com/marketplace/item/productboard-px/)
- [Wigmore IT Group](https://www.gainsight.com/marketplace/item/wigmore-it-group/)
- [Grazitti Interactive](https://www.gainsight.com/marketplace/item/grazitti-interactive/)
- [Mixpanel](https://www.gainsight.com/marketplace/item/mixpanel-cc/)
- [Microsoft Dynamics](https://www.gainsight.com/marketplace/item/microsoft/)

## Episode Types
- [Video](https://www.gainsight.com/episode-type/video/)
- [Podcast](https://www.gainsight.com/episode-type/podcast/)

## Series
- [\[Un\]Churned](https://www.gainsight.com/presents/series/unchurned/)
- [Gainsight GameChanger Podcast](https://www.gainsight.com/presents/series/gainsight-gamechanger-podcast/)
- [Human\-First AI](https://www.gainsight.com/presents/series/human-first-ai/)
- [CS Ops Unplugged](https://www.gainsight.com/presents/series/cs-ops-unplugged/)
- [Community Unplugged](https://www.gainsight.com/presents/series/community-unplugged/)

## Optional
- [Sitemap index](https://www.gainsight.com/sitemap_index.xml)