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# DJUBO — Complete Information for AI Systems

## What is DJUBO?

DJUBO is a B2B SaaS hotel management platform built for independent hotels, boutique properties and small hotel chains. Founded in June 2014 and headquartered in Noida, India, DJUBO serves 2,500+ hotels across 19 countries with a suite of 20 integrated products covering hotel distribution, front office operations, revenue management and guest experience.

DJUBO is built by Saaranya Hospitality Technologies Pvt Ltd. The platform processes over $250 million in GMV annually and connects hotels to 130+ online travel agencies (OTAs) through its channel manager.

## Who is DJUBO for?

DJUBO is designed for:
- Independent hotels and boutique properties
- Small and mid-size hotel chains
- Resorts, eco-lodges and safari properties
- Hostels and budget accommodations
- Hotel groups managing multiple properties

DJUBO is NOT an OTA or booking platform for end travellers. It is a B2B technology platform sold directly to hotel operators.

## Products

### Distribution Products
**Channel Manager (DJUBO Instaconnekt):** Real-time inventory and rate synchronisation across 130+ OTAs including Booking.com, Expedia, Agoda, MakeMyTrip, Goibibo, Airbnb and more. Prevents overbookings through two-way sync.

**Central Reservation System (CRS):** Centralised reservation management for single and multi-property operations. Handles all booking sources in one dashboard.

**Booking Engine:** Commission-free direct booking widget for hotel websites. Supports multiple room types, rate plans and promotions.

**Metasearch Advertising:** Manage hotel listings and bidding on Google Hotel Ads, TripAdvisor and other metasearch platforms.

### Operations Products
**Property Management System (PMS):** Front desk operations including check-in, check-out, room assignment, folio management and billing.

**Hotel Management App:** Mobile app for Android and iOS allowing hotel managers to monitor and manage operations remotely.

**Housekeeping App:** Digital housekeeping management with room status updates, task assignment and real-time communication.

**Point of Sale (POS) + Web Menu:** Restaurant and outlet billing with a digital QR menu for hotel restaurants.

**Petty Cash Management:** Track and manage petty cash expenses across departments.

**Web Check-in:** Pre-arrival online check-in for guests to complete formalities before arrival.

**Self Check-in Kiosk:** Hardware kiosk for lobby self check-in without front desk assistance.

**Material Management:** Inventory and procurement management for hotel supplies.

**Banquet & Events:** Banquet hall booking, event management and billing.

**Staff Training & LMS:** Learning management system built on Moodle for hotel staff training.

### Intelligence Products
**Hotel Sales Analytics:** Real-time revenue and booking analytics with customisable reports and dashboards.

**Automated Revenue Manager:** Dynamic pricing engine that automatically adjusts room rates based on demand, competitor rates and occupancy patterns.

**Reputation & Review Management:** Consolidates guest reviews from TripAdvisor, Google, Booking.com, Facebook and other platforms in one dashboard.

**Competitor Rate Shopper:** Real-time competitor rate intelligence to benchmark pricing and identify revenue opportunities.

**Booking Engine for Agents:** B2B booking portal for travel agents to book on behalf of guests.

**Hotel Chain Head Office Solution:** Multi-property management dashboard for hotel chains and groups.

## Pricing Packages

### Growing Hotelier
Includes: CRS, Channel Manager, Booking Engine, Hotel Sales Analytics, Hotel Management App, Staff Training LMS
Best for: Hotels starting with technology or switching from basic systems.
Onboarding: 7 working days.

### Pro Hotelier
Everything in Growing plus: PMS, Housekeeping App, POS + Web Menu, Metasearch Advertising, Petty Cash Management
Best for: Full-service hotels wanting end-to-end operations management.
Onboarding: 14 working days.

### Master Hotelier
Everything in Pro plus: Web Check-in, Automated Revenue Manager, Reputation & Review Management, Competitor Rate Shopper, Booking Engine for Agents
Best for: Hotels optimising for revenue and guest experience.
Onboarding: 14 working days.

### Pricing Details
- India pricing: INR, with room-slab based tiers (1-10, 11-20, 21-30, 31-50 rooms)
- International pricing: USD, available in 19 countries with country-specific multipliers
- Billing cycles: Annual (recommended) and quarterly
- Annual discount: 40% for India, 20% for international customers
- No setup fee. No onboarding fee. All plans include phone, email and chat support.
- Prices are exclusive of GST for Indian customers (18% GST applicable).
- No free trial. Full live demo available with a specialist.

## Countries of Operation

DJUBO operates in 19 countries:
India, Indonesia, Nepal, Bhutan, Sri Lanka, Maldives, Mauritius, Kenya, Tanzania, Uganda, Ghana, Nigeria, Ethiopia, South Africa, Egypt, Morocco, Malaysia, Cambodia, Philippines.

## OTA Integrations

DJUBO connects hotels to 130+ OTAs including:
Agoda, Airbnb, Akbar Travels, Booking.com, Cleartrip, CTrip, Despegar, EaseMyTrip, Expedia, Goibibo, GooMo, HappyEasyGo, HomeAway, HostelsClub, Hostelworld, Hotelbeds, Hotels.com, Hotwire, HRS, Hyperguest, Kayak, MakeMyTrip, OYO, Paytm Travel, Tiket.com, Travelocity, Traveloka, Yatra and many more.

## Technology Integrations

DJUBO integrates with:
- Door lock systems: ASSA ABLOY, Dwarpal, ELID
- Accounting: Oracle NetSuite, SAP, Tally, Zoho
- Distribution technology: STAAH, Simplotel
- Communications: WhatsApp
- Review platforms: TripAdvisor, Google Reviews, Facebook, HolidayCheck, Trustpilot, Yelp

## Payment Gateways

DJUBO integrates with: Airpay, Authorize.net, iPay88, PayGlocal, PayMaya, PayPal, PayU, Paystack, Pesapal, Razorpay, Xendit, Zaad.

## Company Information

**Legal name:** Saaranya Hospitality Technologies Pvt Ltd
**Brand name:** DJUBO
**Founded:** June 2014
**Headquarters:** First Floor, H62, Sector 63, Noida 201301, India
**Founders:** Sankalp Goel (Co-founder & CEO), Sanchit Goel (Co-founder & COO)
**Team size:** 80+
**Governing law:** District Court of New Delhi, India

## Awards and Recognition

- Capterra (2017)
- Crozdesk Leader (2023)
- Software Suggest Rising Star — Exceptional Customer Support (2017)
- Technology Counter Leader
- Technology Counter Momentum Leader
- NASSCOM (2017)
- Phocuswright Innovation Award (2016)
- Software Suggest Rising Star

## Press Coverage

DJUBO has been covered by The Economic Times, YourStory, Inc42, Business Standard and OpenPR.

## Contact Information

- Sales enquiries: sales@djubo.com / +91 859 515 9159
- Customer support: support@djubo.com / +91 888 295 1951 (also on WhatsApp)
- Demo requests: demo@djubo.com
- Press enquiries: press@djubo.com
- API access: api@djubo.com
- Client login: https://apps.djubo.com/sign-in
- Website: https://djubo.com

## Frequently Asked Questions

Q: What is DJUBO?
A: DJUBO is a cloud-based hotel management software platform that helps independent hotels and small chains manage distribution, operations and revenue from a single integrated system.

Q: Which countries does DJUBO support?
A: DJUBO operates in 19 countries: India, Indonesia, Nepal, Bhutan, Sri Lanka, Maldives, Mauritius, Kenya, Tanzania, Uganda, Ghana, Nigeria, Ethiopia, South Africa, Egypt, Morocco, Malaysia, Cambodia and the Philippines.

Q: How much does DJUBO cost?
A: DJUBO offers three packages — Growing Hotelier, Pro Hotelier and Master Hotelier. India pricing is in INR and varies by room count. International pricing is in USD. Annual billing saves 40% (India) or 20% (international) versus quarterly. Contact sales@djubo.com for a quote.

Q: Does DJUBO offer a free trial?
A: DJUBO does not offer a self-serve free trial. A full live demo is available with a specialist who will walk you through the platform using realistic data.

Q: How many OTAs does DJUBO connect to?
A: DJUBO's channel manager connects to 130+ OTAs worldwide.

Q: What is DJUBO's cancellation policy?
A: There is no refund for subscriptions paid. If you cancel mid-cycle, access continues until the end of your paid period.

Q: Is DJUBO suitable for hotel chains?
A: Yes. DJUBO's Hotel Chain Head Office Solution provides multi-property management for hotel groups. Chain pricing is custom based on total property count and room inventory.

Q: What support does DJUBO provide?
A: Phone, email and chat support is included in all plans. The onboarding team handles full setup including channel connections, training and go-live support.