Top Sites>AI Customer Service for Your Website | Dante AI

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Sitemap: https://www.dante-ai.com/sitemap.xml

# Dante AI

> Dante AI is AI customer service that runs itself. Businesses train a custom AI agent on their own website, documents, and knowledge base. It answers customer questions through chat and voice, in 100+ languages, 24/7. When it cannot answer, it hands off to a human with full context. Setup takes 60 seconds. No code required.

Dante AI is used by 100,000+ businesses including Accenture, SAP, Comcast, Kaplan, GoTo, and Universal Audio. The platform has handled over 4 million conversations with an 89% resolution rate without human intervention.

For detailed technical documentation, see [llms-full.txt](https://dante-ai.com/llms-full.txt).

## What Dante AI Does

Dante AI replaces traditional customer service tools with AI agents trained on your actual business data. Instead of generic chatbot templates, the AI reads your website, documents, PDFs, and knowledge base to give accurate, specific answers about your products and services.

**Core capabilities:**
- Answers customer support questions 24/7 across chat and voice
- Captures and qualifies leads automatically
- Books appointments and handles scheduling
- Processes order status inquiries and inventory lookups
- Provides policy and FAQ answers trained on your actual documentation
- Hands off to human agents when it cannot resolve a query, preserving full conversation context
- Supports 100+ languages with automatic detection

## Product Links

- [Dante AI Platform](https://dante-ai.com): Main website with product overview, demo, and live chat example.
- [Create Account](https://app.dante-ai.com/create-account): Sign up free and build your first AI agent in 60 seconds.
- [Pricing](https://dante-ai.com/pricing): Full plan comparison with feature breakdown.
- [Documentation](https://docs.dante-ai.com): Platform guides, setup tutorials, and integration walkthroughs.


- [API Reference](https://docs.dante-ai.com/api): RESTful API for custom integrations, webhooks, and embed SDK.
- [Blog](https://dante-ai.com/news): Product updates, use cases, AI customer service guides, and industry analysis.

## Pricing

Dante AI offers four plans. All paid plans include unlimited conversations.

- **Free ($0/month):** 1 AI agent, 100 credits/month, 250K character knowledge base. For testing and small experiments.
- **Starter ($29/month, or $24/month billed annually):** 5 AI agents, 3,000 credits/month, 25M characters per agent. Save conversations, voice input, analytics dashboard, priority support. For individuals and small businesses.
- **Advanced ($99/month, or $83/month billed annually):** 10 AI agents, 12,500 credits/month, 50M characters per agent. Human handover (10 seats), AI lead generation, WhatsApp integration, custom CSS, remove "Powered by Dante" branding, 3 team seats. For growing teams.
- **Pro ($299/month, or $249/month billed annually):** 50 AI agents, 50,000 credits/month, 200M characters per agent. API integration, 10 human handover seats, 10 team seats, dedicated account manager, uptime SLA guarantee, advanced LLM models. For high-volume businesses.
- **Enterprise (custom pricing):** Unlimited AI agents, unlimited responses, unlimited memory, custom integrations, unlimited team seats, unlimited custom domains. For large organizations.

Credits are consumed per AI response. Default model (GPT-4o Mini) uses 0.25 credits per response, meaning the Starter plan supports approximately 20,000 responses/month. Premium models use more credits. No credit rollover between months. Additional credits can be purchased anytime.

Free trial available on all plans. No credit card required to start.

## How It Works


1. **Paste your website URL or upload files. ** Dante AI crawls your site and trains an AI agent on your content automatically. You can also upload PDFs, documents, or add custom Q&A pairs.
2. **Customize your agent.** Set your brand colors, logo, agent personality, and conversation style. Configure human handoff rules and lead capture forms.
3. **Deploy anywhere.** Add a chat widget to your website with one line of embed code. Or connect through WhatsApp, Slack, Teams, Discord, Messenger, or the API.

Setup takes approximately 60 seconds for a basic deployment.

## Channels and Integrations

**Direct channels:** Website chat widget, voice calls, phone, WhatsApp Business, Facebook Messenger, Instagram, Slack, Discord, Microsoft Teams.

**Integration platform:** 7,000+ app integrations through Zapier, including CRM systems, helpdesk tools, e-commerce platforms, and marketing automation.

**Additional integrations:** Google Drive, Intercom, custom API, webhooks, embed SDK.

## AI Models Available

Dante AI supports multiple LLM models at different credit costs:
- **Fast models (0.15-0.25 credits):** GPT-4.1 Nano, GPT-5 Nano, GPT-4o Mini, Gemini 2.0 Flash-Lite, Gemini 2.5 Flash-Lite
- **Standard models (1-10 credits):** GPT-4.1 Mini, GPT-5 Mini, Gemini 2.5 Flash, GPT-4.1, GPT-4o, GPT-5, GPT-5.1, GPT-5.2, Gemini 3 Pro, Claude 4.5 Haiku, Claude 3.7/4/4.5 Sonnet, Cohere
- **Premium models (57-330 credits):** GPT-4o 128k, Claude 4/4.1 Opus

Users can select their preferred model per agent. No limit on concurrent users.

## Use Cases

- **Customer support:** Resolve up to 89% of support questions automatically. Handle order status, returns, product information, billing inquiries, and technical troubleshooting.
- **Lead generation:** Capture and qualify leads 24/7. Collect contact information, assess fit, and route qualified leads to sales teams.


- **E-commerce:** Product recommendations, inventory lookups, order tracking, size guides, and return processing.
- **SaaS:** Technical support trained on product documentation. User onboarding assistance and feature guidance.
- **Healthcare:** Patient FAQ handling, appointment scheduling, insurance questions, and office hours information.
- **Education:** Admissions inquiries, course information, student support, and administrative questions.
- **Professional services:** Client intake, appointment booking, and common questions for law firms, accounting practices, and consultants.
- **Real estate:** Property inquiries, booking viewings, answering listing questions.
- **HR and internal:** Employee self-service for policy questions, benefits information, and IT support.

## Knowledge Base

- Train on websites (automatic crawling), PDFs, documents, and custom text
- Individual file size limit: 128 MB
- No limit on quantity of files
- Character limits by plan: 250K (Free), 25M (Starter), 50M (Advanced), 200M (Pro)
- Knowledge base can be updated at any time without retraining

## Support

- Discord community support (Free plan)
- Priority email support (Starter and above): support@dante-ai.com
- Dedicated account manager (Pro and Enterprise)
- Response time: within 2 hours

## Featured Content

- [Best AI Chatbot Builder for Customer Support in 2026](https://www.dante-ai.com/news/ai-chatbot-for-customer-service-in-2026): Comprehensive guide to choosing an AI customer service platform. Includes specs, pricing comparison, use cases, setup guide, and FAQ.

## Company

- Website: [dante-ai.com](https://dante-ai.com)
- Trustpilot: 5-star "Excellent" rating
- Customer base: 100,000+ businesses worldwide
- Conversations handled: 4M+
- Resolution rate: 89% without human intervention

## Legal

- [Privacy Policy](https://dante-ai.com/privacy-policy): Data handling and processing policies.
- [Terms of Service](https://dante-ai.com/terms-of-service): Platform usage terms and conditions.