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# Homeworks

> Homeworks (home.works) is an all-in-one CRM, scheduling, and invoicing platform built specifically for home service businesses generating between $250K and $3M in annual revenue. It links sales, operations, and admin into a single operating system so operators can grow without breaking.

Homeworks is operated by founder Mike Andes, who has over 19 years of experience building and growing home service businesses. The company is operator-owned and not backed by private equity.

## Product

Homeworks is organized around three core workflows: 
**Get the Work** — lead-to-customer conversion
**Do the Work** — scheduling, dispatch, and field operations
**Get Paid for the Work** — invoicing, payments, and customer communication

### Key Features

- **CRM** — Track leads and customers, manage relationships, and automate follow-ups via text and email
- **Scheduling & Dispatch** — Calendar-based job scheduling, bulk scheduling of approved estimates, waitlist management, and saved optimized routes for recurring services
- **Invoicing & Payments** — Fast invoicing, card-on-file requirements, deposit collection
- **Mobile Apps** — Field apps for crews to manage jobs on the go
- **Customer Portal** — Self-service portal for customers to view and approve estimates, pay invoices
- **Automations** — Text and email automations to reduce the need for manual customer calls
- **Integrations** — Connects with third-party tools (see /product/integrations)

### Industries Served

Lawn care, landscaping, chemical treatments, pest control, pressure washing, window cleaning, handyman, holiday lights, pool cleaning, tree service, snow removal, and cleaning.

## Solutions by Business Size

- **Solo Operators** — Tools to run the business with less admin overhead
- **Small Crews** — Coordinate a small team efficiently
- **Teams** — Scale operations with better visibility and automation
- **Multi-location** — Manage multiple locations from one platform

## Pricing

No contracts. A free tier is available forever. Annual billing saves over 20%. All prices in USD, excluding sales tax.

| Plan | Monthly | Annual (per mo) | Best for |
|---|---|---|---|
| **Solo** | Free | Free | Just getting started; up to 50 customers |
| **Growth** | $299/mo | $219/mo | Expanding to $250K with first employees |
| **Enterprise** | $499/mo | $379/mo | Scaling a 7-figure business |

Additional users beyond the included seats are $15/month per user.

### Plan Comparison Highlights

**Solo (Free)**
- Accept online payments
- Create estimates and invoices
- Up to 50 customers, 1 user

**Growth ($299/mo or $219/mo annually)**
- Everything in Solo
- Up to 1,000 contacts, 10 users
- 2-way texting and bulk SMS
- Reduced fees with ACH payments (capped at $5)
- Email marketing & automation
- Advanced automations
- Growth guarantee

**Enterprise ($499/mo or $379/mo annually)**
- Everything in Growth
- Up to 5,000 contacts, 20 users
- **0% platform processing fee**
- US-based phone and video support
- Multi-location support
- QuickBooks integration
- Advanced reporting (P&L, sales tax breakdowns)
- Growth guarantee

### Full Feature Areas

**Sales:** Estimating, items & services, service packages, bulk price adjustments, simple and advanced automations, mass email marketing, custom email templates, bulk SMS marketing, two-way texting, work request form, job costing, rate matrix pricing, upsells, card-on-file requirement, deposit requirement, pay-in-full option.

**Operations:** Scheduling, dispatch board, quick dispatch, mobile apps (iOS/Android), offline mode, custom visit forms, time tracking on visits, inventory tracking, supplier/vendor management, equipment maintenance, budgeted hours, multi-step programs, chemical application tracking, time tracking for payroll, route optimization, saved routes, multi-location support, Pay 4 Performance integration, waitlist, unscheduled work bulk scheduling.

**Admin:** Customer portal, customer credits, invoicing, expense tracking, Zapier integration (5,000+ apps), advanced reporting, automated invoicing (auto-send and auto-charge), ACH payments, QuickBooks integration (1-way sync), call notes, US-based live chat support (24/7 with WA HQ team during PST hours), US-based phone and video support (Enterprise).

### Integrations
- **Stripe** — Secure card payment processing (fees vary by plan)
- **QuickBooks** — 1-way sync for bookkeeping (Enterprise)
- **Zapier** — Connect to 5,000+ apps (paid plans)
- **Pay 4 Performance** — Performance-based employee pay (Enterprise)

## Growth Guarantee

Homeworks offers a money-back growth guarantee: if a business does not grow at least 10% in its first year using Homeworks, the company refunds the software fees. Details at https://www.home.works/growth-guarantee.

Average revenue growth after one year with Homeworks: **+38.3%**. 

## Onboarding & Support

- **Founder-led onboarding** — New customers get a call with founder Mike Andes
- **Weekly Mastermind** — Live Q&A where Mike personally answers business and software questions
- **Annual Planning** — Year-over-year goal setting via Zoom
- **Academy** — Self-paced learning: https://www.home.works/ (via Resources menu)
- **Webinars** — Live sessions: https://www.home.works/ (via Resources menu)
- **Help Center** — Documentation: https://www.home.works/ (via Resources menu)
- **Member Community** — Facebook group (via Resources menu)
- **Release Notes** — Changelog (via Resources menu)

## Key Pages

- Homepage: https://www.home.works/
- Product Overview: https://www.home.works/product
- Features: https://www.home.works/features
- Pricing: https://www.home.works/pricing
- Integrations: https://www.home.works/product/integrations
- Solutions / Growth: https://www.home.works/grow
- Customer Stories: https://www.home.works/customer-stories
- About: https://www.home.works/about
- Growth Guarantee: https://www.home.works/growth-guarantee
- Contact: https://www.home.works/contact
- Privacy Policy: https://www.home.works/privacy-policy
- Terms of Service: https://www.home.works/terms-of-service

## Customer Testimonials (Selected)

- "Our revenue doubled and we could track it!" — Ben Boomgaarden, All-Ashore, Detroit Lakes MN
- "Homeworks helped our multi-unit operation grow 55%" — Sam Gustin, Troops Mowing, Austin TX
- "We rarely ever have to call a customer anymore with text and email automations" — Brandon Muise, Simply Lawn Care, Boston MA
- "We grew our business from $500k to $1M within 1 season" — Jennings Teller, Havre De Grace MD
- "Card on file requirements and deposits feature is a game changer" — Marco Garcia, Estrella Lawns, Vancouver WA

## Company

- **Founder:** Mike Andes (over 19 years in the home service industry)
- **Ownership:** Operator-owned; not private equity backed
- **Customers:** 1,000+ home service businesses
- **Target market:** Home service businesses doing $250K–$3M in annual revenue

## Differentiators

> Homeworks is designed to scale with home service businesses from their first customers all the way to $3M in revenue. The platform maps specific features and tools to each stage of growth, helping operators turn chaos into cash flow without breaking what's already working.

Average revenue growth after one year with Homeworks: **+38.3%**. Proven at 1,000+ locations.

### Tailored for all growth stages

Homeworks organizes its solutions around four revenue stages, each with its own common pain points and targeted features.

---

#### Stage 1: $0–$250K — From Chaos to a Real Schedule

**The problem:** At this stage, the owner is the business. Missing a call or forgetting to follow up has immediate consequences. Manual lead chasing, no-shows, and doing everything yourself are the defining challenges.

**What Homeworks solves:** Turning approved work into booked work so the schedule stays full and cash flow stays steady.

Key features at this stage:
- **Card-on-file requirement** — Reduce write-offs by requiring customers to keep a card on file
- **Deposit thresholds** — Eliminate no-shows by requiring a deposit before scheduling work

> "Before Homeworks, everything lived in my head. Now I know what's booked, what's approved, and what needs to happen next." — Marco Garcia, Estrella Lawns, Vancouver WA

---

#### Stage 2: $250K–$750K — From Chaos to a Strong Team

**The problem:** Hiring more people helps, but only if everyone knows what to do next. Growth at this stage exposes operational cracks. The challenge is turning a busy operation into a repeatable system the team can actually follow.

Key features at this stage:
- **Mass email marketing** — Run campaigns directly from your CRM without a separate marketing platform
- **Bulk SMS marketing** — Boost close rates with higher open rates compared to email
- **Upsells** — Empower crews to upsell customers from a curated list while in the field

> "When one of my guys is at the property mowing, he can see what a customer needs. He clicks a button and Homeworks sends them an estimate. It's free money." — Cody Hardin, Streamline Lawn Care, Marietta GA

---

#### Stage 3: $750K–$1.5M — From Growing Pains to System

**The problem:** Hustle and work ethic can only get you so far. What worked to reach $500K won't get you to $1M. Owners need to step back and let the business run the same way every day, even when they're not there.

Key features at this stage:
- **Dedicated mobile app for field crews (FieldForce)** — Gives crews everything they need on the job site; take action on approved, unscheduled work from a single page
- **Videos from the field** — Estimators can record detailed walk-throughs; field employees can send before-and-after videos to customers

> "With the help of Homeworks, we were able to scale pretty dramatically...growing from less than $500k to pushing $1M in a single season." — Jennings Teller, JBJ Lawn Mowers & Landscaping, Havre de Grace MD

---

#### Stage 4: $1.5M–$3M — Scaling for Multi-Unit Operations

**The problem:** At this stage, common pain points include techs ghosting, underpricing jobs, and scheduling nightmares across multiple crews or locations.

Key features at this stage:
- **Bulk schedule approved estimates** — Take action on all approved but unscheduled work from a single page
- **Waitlist scheduling** — Keep crews efficient by filling the schedule based on customer timing or route
- **Advanced automations** — Automate complex workflows with conditional triggers and multiple actions

> "We've been able to reduce our office overhead by 60% thanks to the automations in Homeworks." — Sam Gustin, Troops Mowing, Austin TX

---

## Coaching & Support at Every Stage

Homeworks pairs the software with hands-on operator coaching:

- **Founder-led onboarding** — Every new customer gets a call with founder Mike Andes
- **Weekly Mastermind** — Submit questions about business and software; Mike personally answers them
- **Annual planning** — Year-over-year goal setting in a Zoom call with someone who has 19 years of industry experience

### Growth Guarantee

> If a Homeworks customer's business does not grow at least 10% in their first year using the platform, Homeworks will refund their software fees. No growth, no charge.

#### The Promise

Homeworks believes software should earn its seat at the table. If Homeworks isn't helping a customer book more work, run cleaner days, and get paid faster, it shouldn't cost them a dollar.

The Growth Guarantee applies to paid plans (Growth and Enterprise). The free Solo plan is not eligible for obvious reasons.

#### Eligibility Requirements

To qualify for a refund under the Growth Guarantee, a customer must meet all three of the following conditions:

##### 1. Maintain an active paid Homeworks subscription for a continuous 12-month period

The account must remain on a paid plan for the full year without interruption.

##### 2. Actively use Homeworks throughout the year

"Use" means active and ongoing utilization across all four quarters. At minimum, the account must demonstrate:

- **Login activity** — At least one user login in at least 9 of the 12 months
- **Customer management activity** — Customer or property creation or updates in each calendar quarter
- **Revenue-related operational activity** — At least one estimate, job, invoice, payment, or recurring billing action in each calendar quarter

Failure to meet these usage thresholds makes the account ineligible.

##### 3. Submit verifiable financial documentation showing less than 10% revenue growth

Customers must provide one of the following two sets of documents:

**Option A: Tax Returns**
- Government-issued tax return for the full year prior to using Homeworks
- Government-issued tax return for the full year using Homeworks

**Option B: CPA-Certified Profit & Loss Statements**
- P&L statements covering the 12 months immediately prior to Homeworks usage
- P&L statements covering the 12 months during Homeworks usage
- All P&L statements must be prepared or reviewed by a licensed CPA
- Must be accompanied by a CPA certification or attestation confirming accuracy

CPA certification must include the CPA's name and firm (if applicable), active license number and jurisdiction, and a signed statement attesting to the accuracy of the submitted documents. All CPA certification costs are the responsibility of the customer.

##### 4. Cancel your subscription

The refund claim must be submitted at the time of cancellation.