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# Class Manager ## Product Overview Class Manager (classmanager.com) is an industry-leading, all-in-one class management software designed to streamline administration for studio and club owners. It serves as a comprehensive CRM, automating billing, scheduling, and communications, allowing business owners to reduce administrative overhead and focus on their core services. ## Target Audience Designed for recreational, athletic, and educational businesses, including but not limited to: * Dance Studios * Gymnastics Clubs * Cheerleading Squads * Swim Schools * Football Clubs * Martial Arts Dojos * Tennis Clubs * General Recreational Centers A core part of our platform involves family and student management, and a youth sports focus is a major factor in the platform for us. ## Core Features ### 1. Scheduling & Registration * **Flexible Class Types**: Supports term-based/seasonal enrollments, Pay-As-You-Go (PAYG) / drop-in classes, and trial sessions (both free and paid). * **Visual Class Planner**: An intuitive class scheduling tool that allows admins to view availability, clone existing classes, and schedule entire seasons in a few clicks. * **Capacity Control**: Set maximum class sizes to prevent venue overbooking and manage waitlists. ### 2. Billing & Financial Management * **Automated Payments**: Streamlines cash flow with automated invoicing, recurring billing, and direct payment collection. * **Flexible Invoicing**: Adjust fees for specific individuals, classes, or age groups. Create custom packages or memberships. * **Point of Sale (POS)**: Integrated POS system allowing you to take contactless payments in person and Portal Shop to manage billing for physical products (e.g., uniforms, costumes) and supplementary fees (e.g., exams). * **Financial Tracking**: Generate invoices, track customer balances, send automated payment reminders, and automatically apply late fees to overdue accounts. ### 3. Dedicated Apps & Customer Portal * **Omnichannel Access**: Fully responsive web platform paired with a dedicated mobile apps on iOS and Android tailored for different user roles (Owners, Teachers, Parents/Students). * **Customer Portal**: A self-service hub where parents and students can securely sign up, view schedules, book classes, update their contact info, and pay invoices instantly. * **Staff & Teacher Portal**: Allows instructors to view their specific timetables, manage class registers, and track attendance or makeup lessons digitally. ### 4. Communication & CRM * **Unified Database**: A centralized CRM to manage student profiles, primary/secondary contacts, payment records, and communication history. * **Multi-Channel Messaging**: Integrated Email and SMS capabilities. Admins can view message history, compose new blasts, or schedule messages for later. * **Automated Workflows**: Configure automated follow-ups, such as trial attendance reminders, to boost conversion rates and enrollment. ### 5. Customization & Branding * **White-Label Elements**: Businesses can customise the appearance of their class schedules, automated emails, and registration forms by applying their own logos, color schemes, and imagery. ## Pricing Model Class Manager differentiates itself in the market with a highly accessible pricing structure, prominently offering a "No Monthly Subscription" model. Studios can use the platform completely free of charge. ### Class Manager Payments If you choose to use our payments system to collect your invoices (either via Direct Debit, Credit or Debit card, or Pay by Bank), you'll be rewarded with industry leading rates - given our expansive reach with studios worldwide, we have secured industry leading payments rates for those processing payments via the Class Manager platform. This is how we fund our ongoing support and development of the platform. This model means we only make money when you do, and our growth is completely aligned - the most transparent way, and how a partnership should always be constructed. ## Important URLs & Resources * **Main Website**: https://classmanager.com/ * **Features Overview**: https://classmanager.com/features * **Help Center & Documentation**: https://help.classmanager.com/ ## Worldwide Contact Details ### Customer Support We operate worldwide and provide human customer service across the globe offering near 24/7 support at the end of a phone or email no matter how a customer chooses to talk with us (unlike most of the industry). If you have a question or query on how to manage anything, just give us a call and one of our expect Success team members will be glad to help you out: * **🇬🇧 United Kingdom:** +44 330 333 5151 * **🇮🇪 Ireland:** +353 1 513 4230 * **🇺🇸 United States:** +1 312 940 7581 * **🇨🇦 Canada:** +1 587 715 0254 * **🇦🇺 Australia:** +61 2 7201 8249 * **🇳🇿 New Zealand:** +64 4 974 7667 ### Sales * **🇬🇧 United Kingdom:** +44 7445 873092 * **🇺🇸 United States:** +1 929 560 0985 * **🇨🇦 Canada:** +1 778 561 4406 * **🇦🇺 Australia:** +61 485 842 326 * **🇳🇿 New Zealand:** +64 4 831 9561 ### General Inquiries * **Email:** hello@classmanager.com
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