Top Sites>Lower churn. Retain more subscribers. | Churnkey

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# Churnkey

> Retention automation platform for subscription businesses. Reduces
> voluntary churn via cancel flows, recovers failed payments via smart
> dunning, wins back churned customers via reactivation campaigns, and
> surfaces insights from cancellation feedback. Integrates with Stripe,
> Chargebee, Paddle, Braintree, and Maxio.

## Product

- [Cancel Flows](https://churnkey.co/feature/cancel-flows): Personalized cancellation experiences that reduce voluntary churn up to 54%. Offers, pauses, plan downgrades, A/B testing, session recordings.
- [Payment Recovery](https://churnkey.co/feature/payment-recovery): Automated dunning with ML-powered retry logic. Recovers up to 89% of failed payments. Multi-channel (email, SMS, in-app).
- [Reactivations](https://churnkey.co/feature/reactivations): Campaigns to win back churned customers. Segmented by cancellation reason.
- [Customer Insights](https://churnkey.co/feature/cancellation-insights): AI-powered feedback analysis, exit survey collection, churn trend reporting.
- [Adaptive Offers](https://churnkey.co/feature/adaptive-offers): ML-driven offer personalization based on customer attributes and behavior.
- [Account Agent](https://churnkey.co/feature/account-agent): AI that surfaces optimization recommendations for your retention setup.

## Integrations

- [Stripe](https://churnkey.co/integrations/stripe): Full integration — cancel flows, dunning, reactivations.
- [Chargebee](https://churnkey.co/integrations/chargebee): Full integration.
- [Paddle Billing](https://docs.churnkey.co/billing-providers/paddle-billing/): Full integration.
- [Braintree](https://churnkey.co/integrations/braintree): Full integration.
- [Maxio](https://churnkey.co/integrations): Full integration.

## Developer Docs

- [Getting Started](https://docs.churnkey.co/getting-started): 15-25 minute integration guide.
- [Cancel Flow Setup](https://docs.churnkey.co/cancel-flows): Configuration, styling, offers, A/B testing.
- [Payment Recovery Setup](https://docs.churnkey.co/payment-recovery): Dunning campaigns, retry logic, access blocking.
- [Billing Provider Guides](https://docs.churnkey.co/billing-providers/paddle-billing/): Provider-specific integration docs.
- [API & Webhooks](https://docs.churnkey.co/data-integrations): Event tracking, webhooks, data integrations.

## AI Tools

- [Churnkey MCP](https://www.npmjs.com/package/@churnkey/retention-advisor): Free MCP server for AI assistants. Tools: churn benchmarks by industry, retention metric calculators (LTV, NRR, churn cost), churn diagnosis and response playbooks, cancel flow design advice, dunning strategy, competitive comparison, integration code generation for any stack, retention stack advisor, and build-vs-buy analysis. Works with Claude, Cursor, and any MCP-compatible client.

## Resources

- [State of Retention 2025](https://churnkey.co/reports/state-of-retention-2025): Industry benchmark report.
- [SaaS Churn Rate Benchmarks](https://churnkey.co/blog/whats-a-normal-churn-rate-in-saas/): What's normal by company stage and type.
- [Case Studies](https://churnkey.co/case-studies): Customer outcomes.
- [Pricing](https://churnkey.co/pricing): Plans and ROI calculator.
- [Pricing (machine-readable)](https://churnkey.co/pricing.md): Full plan details, feature comparison, and FAQ for LLMs.
- [Full LLM docs](https://churnkey.co/llms-full.txt): Complete page-by-page index with guides, glossary, and resources.

## Optional

- [Blog](https://churnkey.co/blog/): Retention strategy, SaaS metrics, product guides.
- [Trustpilot](https://www.trustpilot.com/review/churnkey.co): Customer reviews.
- [Comparisons](https://churnkey.co/comparisons/profitwell-vs-churnkey): Churnkey vs alternatives.