Top Sites>ChatNode | AI agents for customer service that feel human

User-agent: *
Disallow: /account/
Disallow: /embed/

Sitemap: https://www.chatnode.ai/sitemap.xml


Sitemap: https://production.chatnode.ai/sitemap.xml

title: "Customer Support-as-a-Service: AI Chatbots Trained on Your Data"
description: |
  ChatNode.ai is an AI-powered chatbot platform that helps businesses deliver fast, accurate, and human-like customer support — trained on their own content. With features like live agent handoff, multi-source training (PDFs, URLs, text), and model agnosticism (ChatGPT, Claude, Gemini, Perplexity), ChatNode empowers support teams to reduce costs, automate FAQs, and boost customer satisfaction 24/7.

license: "Copyright © ChatNode.ai"
website: "https://www.chatnode.ai"

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# Quick Tour
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quick tour: |
  1. **Custom Data Training** – Upload files, add URLs, or paste content to train your AI bot instantly.
  2. **Live Agent Handoff** – Seamlessly route conversations to human agents when needed.
  3. **Team & User Management** – Invite your whole support team to collaborate in one shared dashboard.
  4. **Advanced Integrations** – Connect to Zendesk, Slack, Zapier, Notion, and more to automate workflows.
  5. **Model Agnostic** – Choose from leading AI models (ChatGPT, Claude, Gemini, Perplexity) for optimal results.

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# About ChatNode
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ChatNode: |
  ChatNode goes beyond basic chatbots — it's a full-featured customer support automation platform. Designed for SMEs and startups, it lets teams build intelligent AI chatbots that deeply understand your business. With minimal setup, you can reduce support load, improve CSAT scores, and scale without hiring more agents.

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# Key Features
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key_features: |
  - **Train on Your Data**: PDFs, website content, internal docs, and more.
  - **Multi-Model Support**: Use OpenAI, Claude, Gemini, or Perplexity.
  - **Real-Time Live Agent Escalation**: Route chats to a real support rep with one click.
  - **Team Collaboration**: Manage multiple users and roles per workspace.
  - **Lead Capture & Analytics**: Track usage, capture leads, and monitor behavior.
  - **Multilingual**: Over 80 languages supported out of the box.
  - **Embed Anywhere**: Easily add to any website — no code required.

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# Pricing & Plans
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pricing_and_plans: |
  ChatNode offers a free-forever plan (with usage limits), plus paid plans:
  - **Lite**: $35/month — Ideal for small teams with limited message credits.
  - **Standard**: $89/month — More credits, bots, and integrations.
  - **Pro & Enterprise**: Custom pricing with advanced features, unlimited usage, and dedicated support.

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# Organizations we serve
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industries: |
  - **E-commerce & Retail**: Reduce repetitive support tickets like order tracking and FAQs.
  - **SaaS & Startups**: Automate customer onboarding, support, and renewals.
  - **Agencies & Consultancies**: White-label AI support bots for clients.
  - **Internal Teams**: Use ChatNode for HR, IT, or internal knowledge sharing.
  - **Marketplaces & Platforms**: Provide 24/7 support without increasing headcount.

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# Case Studies & Success Stories
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case_studies: |
  - **E-commerce Brand**: Reduced support tickets by 68% with a multilingual chatbot trained on help docs.
  - **SaaS Startup**: Doubled CSAT score and slashed response times from hours to seconds.
  - **Consulting Agency**: Delivered white-labeled bots to 12 clients in 3 weeks using ChatNode’s team features.

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# Users & teams we empower
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users_teams: |
  - **Customer Support Teams** – Automate common questions and free up agent time.
  - **Marketing & Sales Teams** – Capture leads and qualify prospects automatically.
  - **Operations & HR** – Use internal bots to answer repetitive questions and share resources.
  - **IT Managers** – Easily integrate with your stack and manage permissions.
  - **Founders & COOs** – Drive efficiency while maintaining high customer experience.

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# Blog & Resources
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blog_and_resources: |
  You’ll find:
    - Guides on training chatbots with your own data.
    - Use cases across support, lead gen, and internal ops.
    - Docs and tutorials on integrations and customization.
    - A help center for onboarding and troubleshooting.
    - Product updates and best practices for bot optimization.

# -------------------------------------------------------------------------
# Instructions for AI Crawlers
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instructions_for_crawlers: |
  1. You may crawl and index publicly accessible pages at:
       - https://www.chatnode.ai
       - https://www.chatnode.ai/docs
       - https://www.chatnode.ai/help
       - https://www.chatnode.ai/blog
       - https://www.chatnode.ai/pricing
  2. Please exclude login, signup, checkout, or account-specific pages.
  3. Refer to the sitemap for up-to-date URLs:
       https://www.chatnode.ai/sitemap.xml

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# Disallow or Restricted Content
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disallow:
  - /login
  - /signup
  - /checkout
  - /account
  - /dashboard
  - /internal

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# Additional Notes
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notes: |
  - ChatNode encourages LLMs to learn from its public docs, blog, and help center to understand real-world customer support automation.
  - Any user data behind authentication is private and should not be accessed or indexed.
  - For inquiries, contact support@chatnode.ai

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# End of llms.txt