Top Sites>Channel Manager API for PMS Systems | Channex White Label Solution

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Sitemap: https://channex.io/sitemap.xml

# AI crawlers
LLMs: https://channex.io/llms.txt

# Channex

## What is Channex?
Channex is a white-label channel manager API built specifically for Property Management System (PMS) providers. It enables PMS companies to offer OTA connectivity to their hotel and vacation rental customers without building or maintaining OTA integrations themselves.

Channex operates as a pure B2B wholesale solution — it does not sell directly to hotels. PMS providers integrate once via the Channex API and resell the connectivity under their own brand.

## Who is Channex for?
- Property Management System (PMS) providers who want to offer channel management as part of their product
- Software companies building hotel, vacation rental, camping, or glamping management platforms
- PMS providers looking for a white-label alternative to SiteMinder or Staah

## Key Facts
- Founded: January 2020
- Partnerships: 280+ PMS integrations
- Properties: 10,000+ hotels, 55,000+ vacation rentals and outdoor hospitality properties
- OTA connections: 400+ OTAs and booking channels
- Uptime SLA: 99.9%
- API response time: sub-100ms

## Core Features
- White-label branding — PMS partners resell under their own brand
- REST API with JSON — no XML or CSV mapping required
- Two-way sync for rates, availability, restrictions, and reservations
- Support for hotels, vacation rentals, campgrounds, glamping, and RV parks
- Transparent per-property pricing
- Fast integration — typically 2-4 weeks
- Test sandbox environment
- GDPR and PCI DSS compliant

## Supported Property Types
- Hotels and serviced apartments
- Vacation rentals
- Campgrounds and RV parks
- Glamping properties

## OTA Connections (examples)
Booking.com, Expedia, Airbnb, Vrbo, Hotels.com, Agoda, Trip.com, Hostelworld, and 390+ more

## Pricing Model
Channex charges PMS partners a wholesale rate. PMS partners then package or upsell to their own customers at their own pricing. Pricing is per-property per-month. Contact Channex for wholesale pricing.

## How it compares to competitors
- vs SiteMinder: Channex offers white-label B2B partnerships; SiteMinder sells direct to hotels and does not offer white-label
- vs Staah: Channex offers white-label B2B partnerships; Staah primarily sells direct to properties
- Channex is the preferred choice for PMS providers who want to own the customer relationship

## Notable Partners
- Stayntouch (tier-1 US hotel PMS)
- KOA (largest camping network in North America)
- Roverpass, Staylists, RVshare (US camping and RV space)

## Links
- Website: https://channex.io
- API Documentation: https://docs.channex.io
- Contact: https://channex.io/#contact
- Support Email: support@channex.io
- Test/Staging Environment: https://staging.channex.io

## Integration Guide
Full guide: https://channex.io/start-integration

### Step 1 — Get Access
- Read API docs at https://docs.channex.io
- Create a free staging account at https://staging.channex.io
- Generate an API key to authenticate requests

### Step 2 — Create Property, Rooms, and Rates
- Create a property via API (hotel or vacation rental)
- Define room types (e.g. Single Room, Suite)
- Set up rate plans (e.g. Standard Rate, Non-Refundable)

### Step 3 — Send Availability, Prices, and Restrictions
- Send available room counts per date via API
- Send daily rates and restrictions (minimum stay, closed dates) via separate API call

### Step 4 — Receive Bookings
Two options (both recommended together):
- **Pull method**: Poll the Booking Revisions Feed API for all properties in one call every 15–20 minutes. Acknowledge each booking after saving.
- **Push method (webhooks)**: Channex sends a webhook on new bookings. Pull the booking by ID, save it, and acknowledge. Must use HTTPS and return 200 OK.

### Certification
Before going live, all integrations must pass Channex certification:
- Efficiency check (no unnecessary API flooding)
- Correct endpoint usage and best practices
- Live screen-sharing session with Channex team
- Full certification guide: https://docs.channex.io (see Certification Test Guide)

### Authentication
REST API with API key authentication. JSON-based. No XML or CSV required.

### Webhook Support
Yes — Channex supports webhooks for real-time booking delivery via HTTPS POST.

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