Top Sites>99minds | Retention Platform for Omnichannel Brands

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# 99minds

> 99minds is an omnichannel customer retention platform trusted by 1,000+ businesses worldwide. Founded in 2019, it gives Shopify, BigCommerce, and enterprise merchants a single platform to manage Gift Cards, Loyalty Programs, Store Credit, Referral Programs, Memberships, and Mobile Wallet passes — helping businesses increase repeat purchases, grow lifetime value (LTV), and improve long-term customer retention.

99minds unifies reward balances and redemptions in real time across online stores, mobile apps, and physical POS locations. It integrates with major ecommerce platforms, payment processors, CRMs, and marketing tools without requiring separate vendors for each retention channel.

- Website: https://www.99minds.io
- Contact: https://www.99minds.io/contact
- Get Started: https://www.99minds.io/Get-Started
- Founded: 2019

## Key Features

- **Gift Cards:** Issue digital and physical gift cards with multi-currency support, scheduled delivery, bulk sending, and Apple/Google Wallet integration.
- **Store Credit:** Issue store credit instead of cash refunds to retain revenue and encourage repeat purchases.
- **Loyalty Programs:** Run points-based or tiered loyalty programs with automated issuance, redemption, and expiration rules.
- **Coupons:** Create and distribute digital and printed discount coupons with full redemption tracking and campaign analytics.
- **Memberships:** Sell membership plans with exclusive perks and benefits to customers.
- **Referral Programs:** Reward both referrers and referees with coupons or credits for successful referrals.
- **Automated Workflows:** Trigger reward actions based on events like order status, sign-ups, lifetime value milestones, or referrals.
- **Wallet Passes:** Issue branded Apple Wallet and Google Wallet passes directly to customers.
- **Omnichannel Sync:** Balances and redemptions sync in real time across online store, mobile app, and physical POS.

## Products

- [Gift Card](https://www.99minds.io/giftcard): Digital and physical gift card issuance with multi-currency and wallet support.
- [Store Credit](https://www.99minds.io/store-credit): Issue store credit for returns and rewards to keep revenue in-store.
- [Loyalty Program](https://www.99minds.io/loyalty): Points-based and tiered loyalty programs with automated rules.
- [Referral Program](https://www.99minds.io/referral): Reward-based referral programs for customer acquisition.
- [Coupons](https://www.99minds.io/coupons): Digital and printed coupon creation and tracking.
- [Membership](https://www.99minds.io/membership): Paid membership plans with exclusive perks.
- [Apple & Google Wallet Pass](https://www.99minds.io/apple-google-wallet-pass): Branded mobile wallet pass issuance and management.
- [Automated Workflows](https://www.99minds.io/automated-workflow): Event-driven automation for reward and retention actions.
- [Multi-Currency Gift Card](https://www.99minds.io/multi-currency-gift-card): Gift cards that work across multiple currencies and regions.

## Integrations

**Ecommerce Platforms**
- [Shopify](https://www.99minds.io/integrations/shopify): Full gift card, loyalty, and referral integration for Shopify stores.
- [Shopify Plus](https://www.99minds.io/integrations/shopifyplus): Enterprise-grade features for high-volume Shopify Plus merchants.
- [BigCommerce](https://www.99minds.io/integrations/bigcommerce): Native integration for BigCommerce storefronts.
- [WooCommerce](https://www.99minds.io/integrations/woocommerce): Plugin integration for WooCommerce-powered stores.
- [Salesforce](https://www.99minds.io/integrations/salesforce): Enterprise CRM integration with Salesforce.
- [Appbrew](https://www.99minds.io/integrations/appbrew): Mobile app integration via Appbrew.

**Point of Sale**
- [Lightspeed R-Series](https://www.99minds.io/integrations/lightspeed): Gift card and loyalty sync with Lightspeed POS.
- [Square](https://www.99minds.io/integrations/square): Redemption and balance sync with Square POS.
- [Vend](https://www.99minds.io/integrations/vend): Integration with Vend retail POS systems.
- [Hike POS](https://www.99minds.io/integrations/hike): Gift card and loyalty for Hike POS users.
- [Shopify POS](https://www.99minds.io/integrations/shopifypos): In-person redemption at Shopify POS terminals.
- [iPaaS](https://www.99minds.io/integrations/ipaas): Connect 99minds to other tools via iPaaS middleware.
- [Heartland](https://www.99minds.io/integrations/heartland): Gift card processing via Heartland payment systems.

**Payments**
- [Stripe](https://www.99minds.io/integrations/stripe): Payment processing integration with Stripe.

**Gift Card Processors**
- [Fiserv](https://www.99minds.io/integrations/fiserv): Enterprise payment integration with Fiserv.
- [Shift4](https://www.99minds.io/integrations/shift4): Payment and gift card integration with Shift4.
- [Givex](https://www.99minds.io/integrations/givex): Gift card network integration with Givex.
- [Clutch](https://www.99minds.io/integrations/clutch): Customer marketing platform integration with Clutch.
- [Paytronix](https://www.99minds.io/integrations/paytronix): Loyalty and gift card integration with Paytronix.

**Marketing**
- [Klaviyo](https://www.99minds.io/integrations/klaviyo): Trigger loyalty and reward emails via Klaviyo flows.
- [Omnisend](https://www.99minds.io/integrations/omnisend): Sync reward events with Omnisend marketing automation.
- [HubSpot](https://www.99minds.io/integrations/hubspot): CRM integration to track loyalty and retention data in HubSpot.

## Case Studies

- [Bestop](https://www.99minds.io/case-study/bestop): Automotive accessories brand using 99minds for gift cards and loyalty.
- [bFearless](https://www.99minds.io/case-study/bfearless): Lifestyle brand driving retention with store credit and referrals.
- [Birdsnest](https://www.99minds.io/case-study/birdsnest): Australian fashion retailer running omnichannel loyalty programs.
- [Calico](https://www.99minds.io/case-study/calico): Craft and fabric retailer using gift cards and store credit.
- [Cariloha](https://www.99minds.io/case-study/cariloha): Bamboo lifestyle brand using loyalty and referral programs.
- [FlynnO'Hara](https://www.99minds.io/case-study/flynnohara): School uniform retailer managing gift cards across locations.
- [Gwynn's](https://www.99minds.io/case-study/gwynn): Upscale retailer using 99minds for gift cards and loyalty.
- [JaxenGrey](https://www.99minds.io/case-study/jaxengrey): Fashion brand using referral and loyalty programs.
- [Mud Australia](https://www.99minds.io/case-study/mudaustralia): Ceramics brand running gift card and loyalty programs globally.
- [Natori](https://www.99minds.io/case-study/natori): Luxury fashion brand leveraging store credit and loyalty.
- [Solstice Sunglasses](https://www.99minds.io/case-study/solsticesunglasses): Eyewear retailer with omnichannel gift card programs.
- [Tassels Shoes](https://www.99minds.io/case-study/tasselsshoes): Footwear brand using store credit and loyalty to drive retention.

## Resources

- [Pricing](https://www.99minds.io/pricing): Plans and pricing for all business sizes.
- [About Us](https://www.99minds.io/about-us): Company story, mission, and team.
- [Blog](https://www.99minds.io/blog): Articles, guides, and resources on gift cards, loyalty, and retention.
- [Contact](https://www.99minds.io/contact): Get in touch with the 99minds team.
- [Install on Shopify](https://apps.shopify.com/99minds-gift-card-loyalty-referral): 99minds app on the Shopify App Store.
- [Install on BigCommerce](https://www.bigcommerce.com/apps/99minds-gift-card/): 99minds app on the BigCommerce App Marketplace.

## Legal

- [Security](https://www.99minds.io/trust/security): How 99minds protects customer and merchant data.
- [GDPR Compliance](https://www.99minds.io/99minds-gdpr-compliance): Compliance with EU data protection regulations.
- [Data Processing Addendum](https://www.99minds.io/legal/data-processing-addendum): DPA for enterprise and compliance requirements.
- [Subprocessors](https://www.99minds.io/legal/subprocessors): List of third-party subprocessors used by 99minds.

## Optional

### Comparison Pages

- [99minds vs Yotpo](https://www.99minds.io/comparison/yotpo-alternative): Side-by-side comparison of 99minds and Yotpo for loyalty and rewards.

### Free Tools

- [Coupon Code Generator](https://www.99minds.io/coupon-code-generator): Generate bulk discount coupon codes for free.
- [Gift Card Code Generator](https://www.99minds.io/giftcard-code-generator): Generate gift card codes in bulk for free.
- [Wallet Pass Creator](https://www.99minds.io/wallet-pass-creator): Create Apple and Google Wallet passes for free.
- [Loyalty Page Examples](https://www.99minds.io/loyalty-page-examples): Examples of loyalty program landing pages.

### Blog Articles

- [All Blog Posts](https://www.99minds.io/blog/all)
- [Gift Card Marketing Strategies](https://www.99minds.io/blog/gift-card-marketing)
- [Shopify Gift Card Guide](https://www.99minds.io/blog/shopify-gift-card)
- [Shopify Loyalty Program Guide](https://www.99minds.io/blog/shopify-loyalty-program)
- [Shopify Store Credit Guide](https://www.99minds.io/blog/shopify-store-credit)
- [Best Shopify Loyalty Apps](https://www.99minds.io/blog/best-shopify-loyalty-apps)
- [Best Shopify Store Credit Apps](https://www.99minds.io/blog/best-shopify-store-credit-apps)
- [Best Gift Card Apps](https://www.99minds.io/blog/best-gift-card-apps)
- [Loyalty Program Guide](https://www.99minds.io/blog/loyalty-program)
- [Tiered Loyalty Programs](https://www.99minds.io/blog/tiered-loyalty-program)
- [Omnichannel Loyalty Programs](https://www.99minds.io/blog/omnichannel-loyalty-programs)
- [Referral Marketing Guide](https://www.99minds.io/blog/referral-marketing)
- [Customer Retention Strategies](https://www.99minds.io/blog/customer-retention)
- [Ecommerce Loyalty Program](https://www.99minds.io/blog/ecommerce-loyalty-program)
- [BFCM Marketing Guide](https://www.99minds.io/blog/ultimate-guide-to-black-friday-cyber-monday-marketing)
- [Smile.io Alternatives](https://www.99minds.io/blog/smile-io-alternatives)
- [Yotpo Alternatives](https://www.99minds.io/blog/yotpo-alternatives)