# Zanroo - AI-Powered MarTech Platform for ASEAN > Markdown mirror of DialtoneApp's public top-site detail page for `zanroo.com`. URL: https://dialtoneapp.com/top-sites/zanroo.com/index.md Canonical HTML: https://dialtoneapp.com/top-sites/zanroo.com ## Summary - Domain: `zanroo.com` - Website: https://zanroo.com - Description: ai readable | score 20 | purchase read only - Label: ai_readable - Payment surface: Not available - Purchase boundary: read_only - Control boundary: unknown - Rank: 682205 ## robots ~~~text # Zanroo Website - robots.txt # https://www.zanroo.com User-agent: * Allow: / # AI Crawlers - Explicitly Allowed User-agent: GPTBot Allow: / User-agent: ChatGPT-User Allow: / User-agent: ClaudeBot Allow: / User-agent: Claude-Web Allow: / User-agent: PerplexityBot Allow: / User-agent: Applebot-Extended Allow: / User-agent: GoogleOther Allow: / User-agent: Google-Extended Allow: / User-agent: cohere-ai Allow: / User-agent: Bytespider Allow: / # Sitemap Sitemap: https://www.zanroo.com/sitemap.xml # LLMs.txt for AI readability # https://www.zanroo.com/llms.txt ~~~ ## llms ~~~text # Zanroo > Zanroo is Southeast Asia's leading Social Intelligence & Customer Engagement platform. Founded in Thailand, Zanroo provides AI-powered social listening, data analytics, omnichannel customer support, and marketing technology solutions across ASEAN markets including Thailand, Malaysia, Singapore, Indonesia, and Japan. ISO 27001 certified. IEEE-published sentiment analysis research. ## Company Information - Website: https://zanroo.com - Contact: ask@zanroo.com - Founded: Thailand - Offices: Thailand (HQ), Malaysia, Indonesia, Japan - Certifications: ISO 27001 - Sign In: https://center.zanroo.com/ - Social: [Facebook](https://www.facebook.com/zanrooinc), [LinkedIn](https://www.linkedin.com/company/zanroo), [X/Twitter](https://x.com/zanrooinc) ## Products ### Social Intelligence & Analytics - [Social Listening](https://zanroo.com/products/social-listening): Advanced social media monitoring powered by Zati AI. Track, analyze, and gain actionable insights from social conversations. Features OCR, brand detection, AI location detection, IEEE-certified sentiment analysis, and multi-layer keyword analysis across Southeast Asian markets. - [Quick Analysis](https://zanroo.com/products/quick-analysis): Fast-track analysis tool for immediate market intelligence. One-click reports, competitive benchmarking, rapid trend identification, and instant data visualization. - [Trend X](https://zanroo.com/products/trend-x): Real-time online trend tracking and analysis. Automatic trending topic identification, viral content tracking, emerging trend alerts, and trend lifecycle analysis across digital platforms. - [Insight Dashboard](https://zanroo.com/products/insight-dashboard): Unified data visualization combining Social Listening, Zanroo Desk, and Own Media Management for comprehensive cross-platform analysis and automated reporting. ### Customer Engagement & Support - [Zanroo Desk](https://zanroo.com/products/zanroo-desk): Omnichannel customer service platform supporting Facebook, Instagram, YouTube, X, Webchat, Email, Google Business Reviews, and App Store Reviews. Features intelligent ticket routing, multi-level SLA, AI-enhanced communication, and 10-level customer segmentation. - [Zanroo Chatbot](https://zanroo.com/products/zanroo-chatbot): 24/7 automated customer support with natural language understanding, multilingual support, and seamless handover to human agents via Zanroo Desk integration. - [GenAI Chat](https://zanroo.com/products/genai-chat): Advanced generative AI chat platform with context-aware conversations, custom knowledge base upload, document-grounded responses, and conversation analytics. ### Content & Media Management - [Influally](https://zanroo.com/products/influally): Influencer discovery, analysis, and campaign management platform specializing in Southeast Asian markets. Advanced search filters, audience analytics, engagement verification, and ROI calculation. - [Own Media Management](https://zanroo.com/products/own-media-management): Multi-channel content management and publishing. Content scheduling, cross-platform publishing, optimal timing suggestions, and performance analytics. - [Ads Scanner](https://zanroo.com/products/ads-scanner): Automated advertising content monitoring for detecting harmful, inappropriate, or policy-violating content in digital advertisements. AI-powered scanning with brand safety enforcement. ### Utilities & Tools - [Data Automation](https://zanroo.com/products/data-automation): Automation tools for large-scale social monitoring tasks. Custom workflow rules, scheduled execution, bulk data processing, and API integrations. - [Onelink.cx](https://zanroo.com/products/onelink): Enterprise link management platform with smart short links, branded QR codes, and advanced analytics. Available exclusively to verified enterprise customers. ## AI Engine - [Zati AI](https://zanroo.com/zati-ai): Zanroo's proprietary AI engine powering all platform capabilities. Processes social data across ASEAN languages including Thai, Bahasa Indonesia, Malay, Vietnamese, and more. ## Services - [Insight Report](https://zanroo.com/services/insight-report): Consumer insight reports covering brand perception, customer behavior, influencer analysis, product analysis, campaign analysis, industry benchmarking, and trend analysis. - [Marketing Research](https://zanroo.com/services/marketing-research): 360-degree social analytics including brand health checks, campaign evaluation, customer engagement analysis, crisis alerts, competitor analysis, and influencer marketing research. - [Research](https://zanroo.com/services/research): Specialized research for new product development, market demand analysis, predictive research, marketing strategy, and data clustering. - [Crisis Management](https://zanroo.com/services/crisis-management): Strategic crisis response using the Jones & Chase framework with Reactive, Adaptive, and Dynamic response strategies. ## Solutions - [Omni-Channel Helpdesk](https://zanroo.com/solutions/omni-channel-helpdesk): Unified customer service across all channels - [Smart Customer Service](https://zanroo.com/solutions/smart-customer-service): AI-enhanced customer support operations - [O2O Research](https://zanroo.com/solutions/o2o-research): Online-to-offline research and analytics - [Multiple AI Chatbot](https://zanroo.com/solutions/multiple-ai-chatbot): Deploy multiple AI chatbots across channels ### Industry Solutions - [Banking](https://zanroo.com/solutions/banking): Customer sentiment analysis for financial institutions - [Insurance](https://zanroo.com/solutions/insurance): Social listening for insurance companies - [FMCG](https://zanroo.com/solutions/fmcg): Brand monitoring for consumer goods - [Telco](https://zanroo.com/solutions/telco): Crisis management for telecommunications - [Logistics](https://zanroo.com/solutions/logistics): Customer satisfaction tracking for logistics ## Regional Offices - [Malaysia & Singapore](https://zanroo.com/country/malaysia-singapore): Zanroo Malaysia Sdn. Bhd., KL Gateway, Kuala Lumpur. Website: https://zanroo.com.my/ - [Indonesia](https://zanroo.com/country/indonesia): PT. Zanroo Technology Indonesia, The Boulevard, Jakarta Pusat - [Japan](https://zanroo.com/country/japan): Zanroo Japan, Tokyo. Website: https://zanroo-japan.com/ ## Blog - [Blog Home](https://zanroo.com/blog): 59 articles covering social listening guides, competitor comparisons, industry use cases, tips & insights, Thailand market analysis, and company news. ### Featured Articles - [Getting Started with Zanroo Social Listening](https://zanroo.com/blog/getting-started-with-zanroo-social-listening): Complete onboarding guide - [Zanroo vs Sprinklr](https://zanroo.com/blog/zanroo-vs-sprinklr): Feature comparison for Southeast Asian markets - [Zanroo vs Brandwatch](https://zanroo.com/blog/zanroo-vs-brandwatch): Social listening platform comparison - [Thailand Social Media Landscape 2026](https://zanroo.com/blog/thailand-social-media-landscape-2026): Comprehensive market analysis - [Thai Consumer Behavior & Online Trends](https://zanroo.com/blog/thai-consumer-behavior-online-trends): Consumer insights from social data - [Zanroo IEEE Thai Sentiment Analysis Research](https://zanroo.com/blog/zanroo-ieee-thai-sentiment-analysis-research): Published research by Udomsak Donkhampai on Thai-language sentiment classification - [Zanroo First SEA MarTech to Achieve ISO 27001](https://zanroo.com/blog/zanroo-first-sea-martech-iso-27001): Security certification milestone - [Hat Yai Flooding: 561 Million Engagements](https://zanroo.com/blog/social-listening-disaster-response-hat-yai): Crisis monitoring case study - [Mascot Marketing Thailand: 380 Million Engagements](https://zanroo.com/blog/mascot-marketing-thailand-380-million-engagements): Viral marketing analysis ## Legal - [Privacy Policy](https://zanroo.com/privacy-policy) - [Terms of Service](https://zanroo.com/terms-of-service) - [PDPA Compliance](https://zanroo.com/pdpa) - [GDPR Compliance](https://zanroo.com/gdpr) ~~~ ## llms-full Not found.