# tdcx.com > Markdown mirror of DialtoneApp's public top-site detail page for `tdcx.com`. URL: https://dialtoneapp.com/top-sites/tdcx.com/index.md Canonical HTML: https://dialtoneapp.com/top-sites/tdcx.com ## Summary - Domain: `tdcx.com` - Website: https://tdcx.com - Description: ai readable | score 20 | purchase read only - Label: ai_readable - Payment surface: Not available - Purchase boundary: read_only - Control boundary: unknown - Rank: 180704 ## robots ~~~text User-agent: * Allow: / Disallow: /admin/ Disallow: /backend/ Disallow: /private/ Disallow: /internal/ Disallow: /cgi-bin/ Disallow: /tmp/ Disallow: /login/ Disallow: /scripts/ Disallow: /404/ Disallow: /error/ Disallow: /*?sessionid= Disallow: /*?token= Disallow: /*?preview= Disallow: /*?debug= Disallow: /*/null Disallow: *null* Disallow: /*false* User-agent: GPTBot Allow: / User-agent: ChatGPT-User Allow: / User-agent: ClaudeBot Allow: / User-agent: CCBot Allow: / User-agent: PerplexityBot Allow: / User-agent: Amazonbot Allow: / User-agent: Applebot Allow: / User-agent: YouBot Allow: / User-agent: PhindBot Allow: / User-agent: anthropic-ai Allow: / User-agent: Google-Extended Allow: / User-agent: FacebookBot Allow: / Sitemap: https://www.tdcx.com/sitemap.xml Host: https://www.tdcx.com ~~~ ## llms ~~~text # TDCX (Transformative Digital Customer Experience) - Leading Provider of Business Process Outsourcing (BPO) Services in Customer Experience (CX) | Best Outsourced Contact Centre > Singapore-headquartered TDCX is a leading global customer experience solutions firm that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality. With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. ## Services - [Services](https://www.tdcx.com/services/): From revenue operations and business process outsourcing (BPO) to recruitment, digital transformation, AI-driven analytics, and CX consulting, tap TDCX expertise as an award-winning outsourcing specialist to deliver measurable results. - [Customer service](https://www.tdcx.com/services/customer-service/): AI-powered, omnichannel support that speaks your brand’s language. Outsourced customer service to elevate CX for enhanced lifetime value. From first contact to long-term trust—create experiences that grow with your customers. - [Technical support](https://www.tdcx.com/services/technical-support/): Troubleshooting today and tomorrow’s technologies with agile, and open-tier technical customer support and service models--resolving issues efficiently and increasing CSAT with every interaction. - [Sales](https://www.tdcx.com/services/sales/): Full-funnel sales outsourcing service--harness the synergy of AI-powered capabilities and human expertise to optimize revenue operations, extend reach, and accelerate growth. - [Trust and Safety](https://www.tdcx.com/services/trust-and-safety/): Human + AI collaboration for account integrity, fraud detection and prevention, content moderation, and regulatory compliance. - [CX Consulting](https://www.tdcx.com/services/cx-consulting/): End-to-end CX consulting service--Leverage data-driven insights to optimize journeys, improve KPIs, and elevate customer satisfaction. Blend insight, strategy, and operational expertise to drive transformation. - [Work@Home](https://www.tdcx.com/services/work-at-home/): Equipping today’s remote teams with secure, high-performance solutions built for the workplace of the future. - [AI and GENAI](https://tdcx.ai/): TDCX AI offers data annotation and labeling, CX automation, model training, coaching, quality assurance and workforce management to accelerate business insights at scale and uplift your CX team. - [Talent Solutions](https://talentsolutions.tdcx.com/): TDCX Talent Solutions offer executive recruitment solutions, permanent recruitment, recruitment process outsourcing (RPO), temporary or contract staffing, HR consultancy, and payroll outsourcing. ## Industries - [Industries](https://www.tdcx.com/industries/): Trusted by Fortune 500 companies and disruptors, TDCX is your sector expert for developing solutions that enhance customer lifetime value. - [Automotive and Mobility](https://www.tdcx.com/industries/automotive-and-mobility/): Customer experience management that bridges every touchpoint and unifies the CX journey for the automotive and mobility industry. - [Digital Advertising](https://www.tdcx.com/industries/digital-advertising/): Deliver hyperpersonalized, high-performing digital advertising campaigns powered by AI, data, and human expertise. - [E-commerce and Retail](https://www.tdcx.com/industries/e-commerce-and-retail/): From cart to checkout, our CX consultancy and BPO solutions help e-commerce and retail brands convert, retain, and grow. - [Fintech and BFSI](https://www.tdcx.com/industries/fintech-and-bfsi/): BPO service for FinTech and banking, financial services, and insurance (BFSI) companies that balances the books on trust and innovation. - [Gaming and Entertainment](https://www.tdcx.com/industries/gaming-and-entertainment/): Next-level player support and entertainment experiences--Human expertise and AI‑powered CX solutions that transform every player interaction, user engagement, and livestreams into a winning experience. - [HealthTech](https://www.tdcx.com/industries/healthtech/): CX consultancy and healthcare pathway optimization solutions that bridge the gaps between patient care, operational efficiency, and bottom-line impact. - [Technology](https://www.tdcx.com/industries/technology/): BPO services and AI-powered digital customer experience solutions that scale the impact and maximize the value of your business’s tech innovations. - [Travel and Hospitality](https://www.tdcx.com/industries/travel-and-hospitality/): First-class CX that propels travel and hospitality businesses to new heights--CX services that transform every customer and business journey into a frictionless, revenue-driving experience. ## Insights - [Insights](https://www.tdcx.com/insights/): Explore TDCX insights for expert perspectives, practical guides, and case studies that help brands scale and deliver exceptional customer experience. ## Case Studies - [See why Meta chose TDCX](https://www.tdcx.com/services/#video): See how our decade-long partnership with Meta has delivered revenue growth for the team, driven by agility and shared ambition to push boundaries. - [How TDCX Talent Solutions Delivered 20% Faster CX and QA Hiring for a Global FinTech Brand](https://tdcx.com/insights/case-studies/talent-solutions-fintech/): Discover how TDCX implemented a function-based Recruitment Process Outsourcing (RPO) model to address a global FinTech company's need for 30 specialized Customer Service (CS) and Quality Assurance (QA) professionals within 15 days. - [TDCX’s GenAI-Powered PeopleQX Scales Quality Across a Global Tech Brand’s Multilingual CX](https://www.tdcx.com/insights/case-studies/peopleqx/): Discover how TDCX deployed PeopleQX, a QA management platform powered by generative AI (GenAI) to achieved 22X increase in conversations reviewed daily and 65x uplift in QA assessments in 24 hours. - [Transforming a Travel Company’s CX With TED, TDCX’s GenAI-Powered Agent Assist Tool](https://tdcx.com/insights/case-studies/ted/): Discover how TDCX deployed TED, an AI-powered agent assist tool, to help the company’s CX team manage complex, emotionally charged email interactions more efficiently -- by cutting email response times from 40 minutes to 1, increasing productivity by 39% and daily case resolutions by 33% ## About - [About](https://www.tdcx.com/about/): Explore TDCX story, purpose, and global reach, and see how we combine multilingual expertise, AI-driven operations, and human empathy to create experiences that strengthen loyalty and drive business performance. - [Campuses](https://www.tdcx.com/about/campuses/): Discover TDCX’s global presence — 38 campuses across APAC, EMEA, and the Americas. Our network of 20,000+ professionals delivers multilingual, localized customer experiences powered by global strategy and local insight. - [Leaders](https://www.tdcx.com/about/leaders/): Meet the people shaping TDCX’s success. Our leadership team combines global expertise and vision to drive innovation, growth, and excellence in customer experience across industries. - [Awards](https://www.tdcx.com/about/awards/): Explore TDCX’s achievements and industry recognition for excellence in customer experience, workplace culture, and innovation — proof of our commitment to people and performance. - [Sustainability](https://www.tdcx.com/about/sustainability/): See how TDCX builds a better future through sustainable practices, social responsibility, and ethical growth — creating positive impact for people, communities, and the planet. - [TDCX Foundation](https://www.tdcx.com/about/tdcx-foundation/): At TDCX Foundation, we believe that technology should be a bridge, not a barrier. A tool for progress, not exclusion. That’s why we are committed to driving sustainable impact through economic empowerment, education, and the environment. ## Careers - [Careers](https://www.tdcx.com/careers/): Join TDCX and collaborate with a diverse team of talents. View all career opportunities. - [Jobs](https://www.tdcx.com/careers/jobs/): Work on exciting projects that help shape the future of leading brands and industries. Apply now. - [Tech Careers](https://www.tdcx.com/careers/tech-careers/): Join a team of innovators redefining digital interactions. View all tech careers. - [Life at TDCX](https://www.tdcx.com/careers/life-at-tdcx/): Be part of a global community of talented and success-driven professionals at TDCX. ## Contact Us - [Contact Us](https://www.tdcx.com/contact/?getintouch): Enable your future today with TDCX. Speak with our CX experts to learn more about our CX services. ## Additional Resources - [Terms of Use](https://www.tdcx.com/policies/terms-of-use/): Learn more about TDCX's terms of use - [Privacy Policy](https://www.tdcx.com/policies/privacy/): Learn more about TDCX's privacy policy - [Cookies Policy](https://www.tdcx.com/policies/cookies/): Learn about TDCX's cookies policy ~~~ ## llms-full Not found.