# Notable | The AI Platform purpose built for healthcare > Markdown mirror of DialtoneApp's public top-site detail page for `notablehealth.com`. URL: https://dialtoneapp.com/top-sites/notablehealth.com/index.md Canonical HTML: https://dialtoneapp.com/top-sites/notablehealth.com ## Summary - Domain: `notablehealth.com` - Website: https://notablehealth.com - Description: ai readable | score 16 | purchase read only - Label: ai_readable - Payment surface: Not available - Purchase boundary: read_only - Control boundary: unknown - Rank: 557333 ## robots Not found. ## llms ~~~text # Notable Health > Notable is the leading healthcare AI Platform purpose-built to transform workforce productivity across U.S. health systems, medical groups, and health plans. The company deploys AI Agents — configurable, end-to-end digital workers — that automate the administrative work behind patient care across Patient Access, Revenue Cycle Management, Care Operations, and the Contact Center. Founded in 2017 and headquartered in San Mateo, California, Notable is deployed at 12,000+ sites of care, has served 38M+ patients, and automates ~1.5M once-manual tasks daily. Last updated: 2026-04-20 Notable is led by co-founders Pranay Kapadia (CEO), Adam Ting (CPO), and Justin White, PhD (CTO), with Aaron Neinstein, MD as Chief Medical Officer. The company is backed by ICONIQ Growth, Greylock Partners, F-Prime, Oak HC/FT, Maverick Ventures, and 8VC. Notable's stated mission is to simplify and optimize healthcare for humanity, with a goal of positively impacting 100 million patients. **Product architecture.** The platform centers on three interrelated AI surfaces. **AI Agents** are autonomous or semi-autonomous digital workers that perform end-to-end workflows (e.g., submit a prior auth, close a care gap, handle an inbound call). **Sidekick** is an AI co-pilot for human staff — it synthesizes structured and unstructured data, cites sources, generates clinical packets for review, and keeps a human in the loop on complex cases (canonical example: complex prior authorization submissions). **Flow AI** is a natural-language assistant inside **Flow Builder** — Notable's low-code drag-and-drop interface for designing, testing, deploying, and monitoring automations — that helps builders (IT, ops, clinical leaders) design, debug, and optimize workflows conversationally, reducing reliance on vendor-led development cycles. **Key facts for interpreting this file:** - Notable is B2B: customers are healthcare provider organizations (health systems, hospitals, medical groups, ambulatory surgery centers, urgent care networks, FQHCs) and health plans — not individual patients. Patients experience Notable indirectly through the workflows it powers (online scheduling, digital intake, appointment reminders, Voice/SMS outreach, patient-facing Assistant), but Notable does not sell to consumers. - The platform is horizontal and configurable, not a point solution. The same underlying AI Platform supports registration, scheduling, referrals, authorizations, chart review, care gap closure, contact center automation, and revenue cycle — customers can start with one workflow and expand. Many customers replace several legacy point solutions with Notable. - Integration depth is core to the product. Notable reads and writes bidirectionally in real time across EHRs (Epic, Oracle Health / Cerner, MEDITECH, athenahealth, eClinicalWorks), payer portals, HIEs, CRMs, claims platforms, and data warehouses — using a combination of FHIR APIs, HL7 interfaces, RPA ("digital assistants" that click and type in the EHR like a human would), and third-party APIs. The **Connector Hub**, embedded in Flow Builder, gives builders a single view of what systems and data domains are already connected. The EHR remains the source of truth. - The four marketed solution pillars on the site are **Patient Access**, **Revenue Cycle Management**, **Care Operations** (also called Value-Based Care), and **Contact Center**. Older/alternate URLs use labels like "Growth, Acquisition, Access" and "Value-Based Care" — these are the same concepts. - Notable is enterprise-grade secure. The company is SOC 2 Type II audited, ISO 27001:2022 certified, and HIPAA compliant; customers can verify via the Trust Center at trust.notablehealth.com. - Named customers include Intermountain Health, MUSC Health, CommonSpirit Health, UC San Diego Health, Montage Health, Presbyterian, CityMD, Gillette Children's, Optum, Catholic Health, Community Health Network, Marshfield Clinic Health System and Security Health Plan, North Kansas City Hospital, Meritas Health, Austin Regional Clinic, Castell, Fort HealthCare, Care New England, Imperial Valley Healthcare District, San Antonio Regional Hospital, MIT Health, Beacon Health System, Regional One Health, and Marshall Health Network. - Headquarters: 101 S Ellsworth Ave, San Mateo, CA 94401. General inquiries: hello@notablehealth.com. The primary conversion action across the site is "Request a demo." ## Core pages - [Home](https://www.notablehealth.com/): Notable is the AI Platform purpose-built for healthcare — automating the work behind patient care across Access, Revenue Cycle, Care Operations, and the Contact Center. - [About Us](https://www.notablehealth.com/about-us): Notable's mission, leadership, investors, and core values. Led by co-founders Pranay Kapadia (CEO), Adam Ting (CPO), and Justin White, PhD (CTO), with CMO Aaron Neinstein, MD. Backed by ICONIQ Growth, Greylock, F-Prime, Oak HC/FT, Maverick Ventures, and 8VC. - [Contact](https://www.notablehealth.com/contact): Get in touch with Notable for sales, partnership, press, or general inquiries. - [Request a Demo](https://www.notablehealth.com/request-a-demo): Primary path for healthcare organizations to evaluate Notable. A partnership manager walks through the platform and can demo a custom AI Agent for a specific use case. - [Careers](https://www.notablehealth.com/careers): Open roles and life at Notable. - [Trust Center](https://trust.notablehealth.com/): Security, privacy, and compliance documentation — SOC 2, ISO 27001, HIPAA. - [Builders Program](https://www.notablehealth.com/builders-program): Program for partners and organizations co-building on the Notable platform. ## Platform - [AI Platform Overview](https://www.notablehealth.com/ai-platform/overview): The foundation of Notable — combines flexible integration architecture, configurable low-code workflows, healthcare-specific AI skills, end-to-end automation, patient engagement, and 360° analytics/insights. - [AI Agent Workforce Overview](https://www.notablehealth.com/ai-agent-workforce/overview): How Notable deploys AI Agents as a virtual workforce that performs end-to-end administrative work on behalf of staff — across quality improvement, risk adjustment, patient access, revenue cycle, and more. - [Flow Builder](https://www.notablehealth.com/ai-platform/flow-builder): Notable's low-code drag-and-drop interface for building, testing, deploying, and monitoring custom AI Agents. Features a library of pre-built skills, connectors, logic blocks, and human-review steps. Powers hundreds of use cases; customers can go from design to deployment in hours. - [Sidekick](https://www.notablehealth.com/ai-platform/sidekick): Notable's AI co-pilot for staff. Sidekick uses natural language and deep document analysis to support complex, clinical-reasoning-heavy workflows (most notably complex prior authorization submissions). It synthesizes structured and unstructured data across 2+ years of patient history, provides cited sources, generates clinical packets for human review, and is integrated with major payer portals and EHRs for a toggle-free experience. - [Integrations](https://www.notablehealth.com/ai-platform/integrations): Bi-directional, real-time integration architecture. Notable connects to Epic, Oracle Health (Cerner), MEDITECH, athenahealth, and other EHRs, plus payer portals, HIEs, CRMs, claims platforms, and data warehouses — using FHIR APIs, HL7 interfaces, RPA, and third-party APIs. - [AI Agent Library](https://www.notablehealth.com/agent-library): Full catalog of pre-built AI Agents, each mapped to flows and use cases (Contact Center, Patient Access, Revenue Cycle Management, Value-Based Care, Provider Practice Efficiency, Compliance, and specialty service lines including Imaging, Lab, Infusion, and ASCs). ## Use cases (solution pillars) - [Patient Access](https://www.notablehealth.com/use-cases/access): Automate fax intake, referrals, self-scheduling, digital registration and pre-visit intake, appointment reminders, and prescription-pickup flows to remove access barriers, shorten waits, and prevent no-shows. Improves upfront data capture to reduce downstream denials. - [Revenue Cycle Management](https://www.notablehealth.com/use-case/revenue-cycle-management): Automate eligibility checks, prior authorizations, coding, denial management, appeals, copay estimation and collection, and NOA fax submissions — to prevent denials, reduce cost-to-collect, speed reimbursement, and secure revenue without adding headcount. Average ~$2.8M annual value from automating RCM tasks per organization cited in Notable's analysis. - [Care Operations / Value-Based Care](https://www.notablehealth.com/use-case/value-based-care): Close care gaps, automate HCC chart reviews, optimize risk adjustment, track open quality measures for ACO/MA contracts, and coordinate post-discharge follow-ups — to raise Star ratings, improve outcomes, and earn shared savings. - [Contact Center](https://www.notablehealth.com/use-case/contact-center): Automate inbound and outbound patient communication with conversational AI-powered voice and SMS Agents. Handles scheduling, FAQs, prior-auth statusing, medication refills, nurse triage, and multi-intent conversations end-to-end — replacing rigid IVRs with natural-language understanding that integrates directly with the EHR. ## Core product solutions - [Registration & Intake](https://www.notablehealth.com/solutions/intelligent-intake): Replace clipboards and paper forms with an AI-powered digital check-in that pre-populates data, scans insurance cards, captures consents, and writes back to the EHR — reducing check-in times and registration staff burden. - [Scheduling & Referrals](https://www.notablehealth.com/solutions/intelligent-scheduling): Let patients digitally schedule the right appointment with the right provider at the right time, without phone calls. Reduce no-shows and late cancellations through intelligent reminders and self-service rescheduling. - [Authorizations](https://www.notablehealth.com/solutions/intelligent-authorizations): Automate prior authorization submission, statusing, work-queue cleanup, appeals management, and authorization verification. Routine submissions run touchless; complex clinical cases are handled by Sidekick with human review. - [Referrals](https://www.notablehealth.com/solutions/intelligent-referrals): OCR faxed referrals, extract structured and unstructured data, triage, notify specialists, and schedule patients — all with bi-directional EHR integration. Turnaround typically 10-15 minutes. - [Care Gap Closure](https://www.notablehealth.com/solutions/care-gap-closure): AI Agents identify and verify open care gaps (mammograms, wellness visits, screenings), scrub both structured and unstructured chart data to validate status, send SMS outreach to schedule, and write evidence back to the EHR — improving quality scores with no staff intervention. - [HCC Chart Review](https://www.notablehealth.com/solutions/hcc-chart-review): AI extracts diagnoses from unstructured EHR data and claims to surface provider-trusted HCC suspects. Uses up-to-date v28 mappings to drive accurate point-of-care documentation while keeping providers in their native EHR workflow. - [Assistant](https://www.notablehealth.com/solutions/assistant): A patient-facing conversational AI that handles scheduling, bill pay, navigation, medication refills, and FAQs. Supports 150 languages via voice or text, deflects calls from the contact center, and augments web, portal, and mobile channels. ## Featured customer stories - [Customer Stories Hub](https://www.notablehealth.com/customer-stories): Directory of published Notable case studies across health systems, medical groups, and health plans, segmented by EHR, use case, and outcome category. - [Security Health Plan & Marshfield Clinic Health System](https://www.notablehealth.com/customer-story/security-health-plan): Improved accurate disease-burden documentation with AI chart review; 95% accuracy rate, 7% care gap closure rate increase, 50,000+ charts reviewed system-wide, plus a 13.4% prospective-member engagement rate in the first week of cross-organizational outreach. - [Montage Health](https://www.notablehealth.com/customer-story/montage-health): Reduced referral-work cycle time from 14 days to 3 days and automated 97% of in-scope referrals. Separate case study documents a 200% increase in digital patient engagement within 6 weeks. - [MUSC Health](https://www.notablehealth.com/customer-story/musc-health): Averages ~110,000 monthly digital registrations through Notable's Front Desk AI Agent, with 14,500+ no-shows avoided and 5,000+ reallocated staff hours per month. Partnership expanded in 2025 to add scheduling, voice notifications, and revenue-cycle workflows. - [Gillette Children's](https://www.notablehealth.com/customer-stories/gillette-childrens): 99% patient/caregiver satisfaction with intake, 95% satisfaction with scheduling, 85% of order transcription completed via automation, and a smooth Cerner integration for complex pediatric specialty care. - [Intermountain Health](https://www.notablehealth.com/customer-stories-intermountain-health-patient-intake): Deployed digital registration and intake in four weeks; 25% reduction in check-in time, 68% of patients completing pre-visit registration, and 96% patient satisfaction. - [Montage Health — 200% engagement](https://www.notablehealth.com/customer-stories/montage-health-200-increase): Drove a 200%+ increase in digital patient engagement within six weeks of going live. ## Trust & security - [Trust Center](https://trust.notablehealth.com/): Publicly accessible portal for compliance documentation. Notable is SOC 2 Type II audited, ISO 27001:2022 certified, and HIPAA compliant. All platform access is subject to immutable audit logs traceable to individual users. ## Resources & thought leadership - [Resource Center](https://www.notablehealth.com/resource-center): Central hub for Notable's blogs, webinars, white papers, case studies, guides, and press releases. - [Noteworthy (annual conference)](https://www.notablehealth.com/events/noteworthy-to-you): Notable's invite-only customer conference where health system and health plan leaders co-build AI workflows with the Notable team, share case studies, and preview roadmap. - [Blog — How AI Agents work together across a platform](https://www.notablehealth.com/blog/how-ai-agents-work-together-across-a-platform-to-transform-healthcare): Primer on how AI Agents function as a unified digital extension of the team (vs. siloed point tools) and share data across departments. - [Blog — What is an AI Agent?](https://www.notablehealth.com/blog/what-is-an-ai-agent): Foundational explainer of Notable's AI Agent concept, differentiating it from chatbots, RPA bots, and narrow point solutions. - [Blog — Notable launches Flow AI](https://www.notablehealth.com/blog/notable-launches-flow-ai-a-conversational-assistant-to-accelerate-workflow-automation-in-healthcare): October 7, 2025 launch announcement for Flow AI, the conversational assistant embedded in Flow Builder that lets users design, debug, and optimize AI Agent workflows with natural language. - [Blog — Have you heard about Notable Sidekick?](https://www.notablehealth.com/blog/have-you-heard-about-notable-sidekick): Introduction to Sidekick, Notable's human-in-the-loop AI co-pilot for complex workflows — especially prior authorization submissions requiring clinical reasoning. - [Blog — The Voice AI revolution in healthcare contact centers](https://www.notablehealth.com/blog/the-voice-ai-revolution-in-healthcare-contact-centers): How Voice AI reduces call volume, hold times, and operational cost — with Catholic Health's 57% call-containment and $350K+ projected annual value as a proof point. - [Blog — Turn integration uncertainty into AI execution with Connector Hub](https://www.notablehealth.com/blog/turn-integration-uncertainty-into-ai-execution-with-notables-connector-hub): Explains the Connector Hub: a unified view of integration methods (FHIR, HL7, RPA, third-party APIs) embedded inside Flow Builder so builders see data availability at design time. - [Blog — Getting started with prior authorization automation](https://www.notablehealth.com/blog/getting-started-with-prior-authorization-automation): Case-study-driven overview of automating prior auth, citing Fort HealthCare (91% successful submissions), Care New England (55% reduction in write-offs, 2,841 staff hours saved), and MUSC Health (35-45% touchless completion rate). - [Blog — Don't write off revenue — automate it](https://www.notablehealth.com/blog/dont-write-off-revenue---automate-it): RCM automation examples including San Antonio Regional Hospital's 100% touchless NOA fax submissions; references ~$2.8M average annual value from automating manual RCM tasks. - [Blog — Notable and CityMD announce multi-year partnership](https://www.notablehealth.com/blog/notable-and-citymd-announce-multi-year-partnership-to-transform-patient-access-with-ai-and-automation): Notable deployed across 180+ CityMD urgent care locations for scheduling, messaging, registration, intake, and payments — supporting 4M+ annual patient encounters. - [Blog — Community Health Network partnership](https://www.notablehealth.com/blog/community-health-network-partners-with-notable): Enterprise-wide partnership with 200+ sites focused on automated chart review, care gap scheduling, and pre-visit planning. - [Blog — MUSC Health doubles down on patient access transformation](https://www.notablehealth.com/blog/musc-health-doubles-down-on-patient-access-transformation-with-notable): Announcement of MUSC's expanded multi-year partnership adding scheduling, voice notifications, and RCM workflows. ## Optional - [Blog — AI Agent spotlight: Contact Center AI Agent](https://www.notablehealth.com/blog/ai-agent-spotlight-how-the-contact-center-ai-agent-automates-the-frontlines): Deep dive on the Contact Center AI Agent's capabilities — scheduling, refills, prior-auth statusing, nurse triage — and how it differs from legacy IVRs. - [Blog — Fax in, value out: Digitizing the access journey](https://www.notablehealth.com/blog/fax-in-value-out-digitizing-the-access-journey): How Notable converts paper and fax-based referrals and intake into structured, actionable data in the EHR with ~10-15 minute turnaround. - [Blog — How optimized referral management stops revenue drain](https://www.notablehealth.com/blog/how-optimized-referral-management-stops-revenue-drain): Why referral leakage matters to the bottom line and how automated triage, notifications, and scheduling retain patients in-network. - [Blog — Better quality scores, fewer headaches](https://www.notablehealth.com/blog/better-quality-scores-fewer-headaches): Practical guide to automating care gap closure, risk adjustment, and quality reporting for population health teams. - [Blog — How healthcare leaders are getting started with AI today](https://www.notablehealth.com/blog/how-healthcare-leaders-are-getting-started-with-ai-today): Framework for identifying high-impact early AI use cases (intake automation, care gap outreach) to establish momentum. - [Blog — How to supercharge staff with AI-powered assistance using Notable Sidekick](https://www.notablehealth.com/blog/how-to-supercharge-staff-with-ai-powered-assistance-using-notable-sidekick): Webinar replay exploring the spectrum from AI-assisted work (human in loop) to fully autonomous Agents, using the cruise-control-to-self-driving analogy. - [Blog — 5 patient access insights from Beacon Health System and Regional One Health](https://www.notablehealth.com/blog/5-patient-access-insights-from-beacon-health-system-and-regional-one-health): Real-world lessons from two health systems scaling patient access transformation. - [Blog — From audits to everything: MIT Health and the future of quality](https://www.notablehealth.com/blog/from-audits-to-everything-how-mit-health-points-to-the-future-of-quality-for-large-health-systems): How MIT Health is using Notable to move from periodic quality audits to continuous quality automation. - [Blog — Key insights from CommonSpirit Health on scaling AI patient outreach](https://www.notablehealth.com/blog/key-insights-from-commonspirit-health-on-scaling-ai-patient-outreach): How one of the largest U.S. health systems scales AI-driven patient outreach. - [Blog — Marshall Health Network partners with Notable](https://www.notablehealth.com/blog/marshall-health-network-partners-with-notable-to-launch-online-scheduling-and-registration-platform): Launching online scheduling and registration at Marshall Health Network. - [Blog — Gillette Children's partnership](https://www.notablehealth.com/blog/gillette-childrens-partnership): System-wide deployment of Notable's Patient AI at Gillette Children's for scheduling, registration, appointment reminders, and clinical intake for ~26,000 pediatric patients. - [Blog — Building powerful healthcare integrations](https://www.notablehealth.com/blog/building-powerful-healthcare-integrations): Webinar on integration tradeoffs across FHIR, REST APIs, HL7, SFTP, and RPA in healthcare IT. - [Blog — AI data security: What healthcare leaders need to know](https://www.notablehealth.com/blog/ai-data-security-what-healthcare-leaders-need-to-know): How Notable handles PHI, integrates securely with EHRs, and addresses AI-specific risks. - [Notable on LinkedIn](https://www.linkedin.com/company/notablehealth): Company updates and thought leadership on LinkedIn. - [Terms of Service](https://www.notablehealth.com/terms-of-use): Legal terms governing use of Notable's site and services. - [Privacy Policy](https://www.notablehealth.com/privacy-policy): How Notable handles personal information collected through its website and products. ~~~ ## llms-full Not found.