# Helply | AI agent for customer support > Markdown mirror of DialtoneApp's public top-site detail page for `helply.com`. URL: https://dialtoneapp.com/top-sites/helply.com/index.md Canonical HTML: https://dialtoneapp.com/top-sites/helply.com ## Summary - Domain: `helply.com` - Website: https://helply.com - Description: ai readable | score 16 | purchase read only - Label: ai_readable - Payment surface: Not available - Purchase boundary: read_only - Control boundary: unknown - Rank: 137002 ## robots ~~~text User-Agent: * Allow: / Sitemap: https://helply.com/server-sitemap.xml ~~~ ## llms ~~~text # Helply > The only AI agent that helps service leaders scale high-quality support—learning from past tickets to improve speed and accuracy across all languages, 24/7. Helply is an AI-powered customer support platform that resolves over 70% of support tickets automatically without human intervention. Built for growing SaaS and e-commerce teams, Helply provides intelligent AI agents that learn from past tickets to deliver personalized, empathetic responses across 40+ languages. The platform combines AI agents, knowledge management, and seamless integrations to help support teams scale efficiently while maintaining high-quality customer experiences. Helply reduces support costs by 32.5% and improves response times by 3x compared to traditional support teams. ## Core Products - [AI Agent](/ai-agent): Answer customer questions 24/7 with intelligent agents that resolve tier 1 tickets automatically - [Training](/training): Train your AI with help docs, websites, files, and custom Q&A pairs - no prompt engineering required - [Gap Finder](/knowledge-bridge): Find and fix content gaps with AI that learns from past tickets and external sources - [Actions](/actions): Let your AI agent do more than just talk - sync with tools, pull account data, and trigger workflows - [Personalization](/personalization): Personalize support responses based on user context, plan type, and account status - [Conversations](/conversations): Review AI conversations, track resolution rates, CSAT scores, and identify training opportunities - [Integrations](/integrations): Seamlessly connect with Zendesk, Groove, Freshdesk, Help Scout, Stripe and existing help desk tools ## Resources & Insights - [Pricing](/pricing): Outcome-based pricing at $0.75 per AI resolution with unlimited seats, agents, conversations, features, and integrations - [Blog](/blog): Tips, tricks, and insights for AI-powered customer support - [Customers](/customers): Case studies from businesses using Helply - [Enterprise](/enterprise): Custom AI support solutions for larger organizations - [VIP Program](/vip-program): Hands-on onboarding and dedicated success support - [Demo](/demo): Schedule a personalized walkthrough of Helply - [Security](/company/security): Protection, compliance, and trust center information ## Pricing Helply uses outcome-based pricing — you only pay when the AI successfully resolves a customer issue without escalating to your team. - **$0.75 per AI resolution**: Only charged when the AI fully resolves a conversation without human escalation - **$49 monthly minimum**: Includes up to 50 AI resolutions per month; additional resolutions billed at $0.75 each - **Unlimited seats**: No per-agent fees - **Unlimited AI Agents**: Deploy as many AI agents as needed - **Unlimited conversations**: No caps on conversation volume - **Unlimited features**: Full access to all platform capabilities - **Unlimited integrations**: Connect with Zendesk, Salesforce, HubSpot, Help Scout, and more - **Reports and analytics**: Track resolutions, escalations, AI resolution rate, and knowledge gaps - **Free 14-day trial**: Test Helply with no commitment - **Only pay for successful resolutions**: Escalated conversations are not billed ### Pricing FAQ - **What counts as an AI resolution?** A conversation the AI handles end-to-end without escalation. If it escalates, you are not billed. - **What if the customer never replies?** If Helply provides a complete answer and the conversation does not escalate, it counts as a resolution. - **What if the AI escalates?** Escalated conversations are never billed. You only pay for fully resolved issues. - **Can we see what the AI resolves?** Yes — Helply provides reporting on total conversations, successful resolutions, resolution rate, escalations, and knowledge gaps. - **Does Helply replace our help desk?** No. Helply works with your existing help desk (Zendesk, Help Scout, Salesforce, etc.) and resolves issues before they reach your agents. ## Alternatives - [Zendesk Alternative](/alternatives/zendesk): Compare Helply to Zendesk - [Intercom Alternative](/alternatives/intercom): Compare Helply to Intercom - [Chatbase Alternative](/alternatives/chatbase): Compare Helply to Chatbase - [Freshdesk Alternative](/alternatives/freshdesk): Compare Helply to Freshdesk - [Tidio Alternative](/alternatives/tidio): Compare Helply to Tidio - [LiveChat Alternative](/alternatives/livechat): Compare Helply to LiveChat ## Compare - [Helply vs Zendesk](/compare/helply-vs-zendesk): Side-by-side feature comparison - [Helply vs Intercom](/compare/helply-vs-intercom): Side-by-side feature comparison - [Helply vs Chatbase](/compare/helply-vs-chatbase): Side-by-side feature comparison - [Helply vs Freshdesk](/compare/helply-vs-freshdesk): Side-by-side feature comparison - [Helply vs Tidio](/compare/helply-vs-tidio): Side-by-side feature comparison ## Company Information - [About Us](/about): Learn about our mission to revolutionize customer support with AI ## Key Features - **66.3% AI Resolution Rate**: Companies using Helply resolve an average of 66.3% of support tickets without human intervention - **3x Faster Response Times**: AI agents improve response times 3x over traditional support teams - **32.5% Lower Support Costs**: Organizations reduce support costs by 32.5% with AI automation - **Multilingual Support**: Responds in over 40 languages without additional setup - **Real-Time Learning**: AI agents improve with every resolved ticket and interaction - **No-Code Setup**: Launch in minutes without engineering support ## Optional - [Trust Center](https://trust.helply.com): Security, compliance, and data protection information - [InstantDocs](https://instantdocs.com): AI-powered documentation platform for customer support - [Groove](https://www.groovehq.com): Simple yet powerful ticket management system ~~~ ## llms-full Not found.