# Frill - A Customer feedback, Roadmap and Announcements tool. > Markdown mirror of DialtoneApp's public top-site detail page for `frill.co`. URL: https://dialtoneapp.com/top-sites/frill.co/index.md Canonical HTML: https://dialtoneapp.com/top-sites/frill.co ## Summary - Domain: `frill.co` - Website: https://frill.co - Description: ai readable | score 14 | purchase read only - Label: ai_readable - Payment surface: Not available - Purchase boundary: read_only - Control boundary: unknown - Rank: 77659 ## robots Not found. ## llms ~~~text # Frill.co - User Feedback Software ## What is Frill? Frill is a user feedback platform that helps SaaS teams collect ideas, plan roadmaps, announce updates, and run customer surveys—all from a single, beautifully simple interface. Whether embedded in your app or used as a standalone feedback hub, Frill keeps the entire product feedback loop in one place. ## Core Purpose Frill enables users to: - Capture ideas from customers, teammates, or beta users in a structured way - Showcase planned ideas on a public or private roadmap - Announce product updates and new features through a clean changelog interface - Capture feedback at every stage with contextual micro surveys ## Key Features ### Ideas – Capture ideas from your customers - Feature Suggestion Portal: Let users submit new feature requests in a branded feedback board - Voting and Comments: Users can vote, comment, and @mention teammates to build on popular ideas - Private Ideas & Admin Approval: Keep selected ideas private or require moderation before publishing - Duplicate Detection: Reduce clutter with automatic suggestion matching - Vote on Behalf: Add feedback and upvotes on behalf of customers from support conversations - Intercom, Zendesk & Help Scout Integration: Add ideas directly from support tools - Pinned Ideas: Highlight the most important suggestions at the top of your board ### Roadmap – Showcase ideas you plan to work on - Public & Internal Roadmaps: Choose to share your roadmap with customers or keep it private - Custom Statuses: Create and reorder stages like “Under Consideration”, “Planned”, “In Development”, and “Shipped” - Micro Roadmaps: Create topic-specific roadmaps to support different product lines - Feature Images: Upload images to excite users about upcoming features - Priority Matrix: Score ideas by value and effort to spot quick wins - Prioritization Tools: Customize benefit/cost scoring based on your team’s framework - Jira, Trello, Linear, Monday.com Integration: Send approved ideas directly to your PM tools ### Announcements – Announce to the world shipped features - Beautiful Changelog UI: Create a clean, visual log of product updates and launches - Emoji and Comment Reactions: Let users respond and engage with your release notes - Boosted Announcements: Highlight important releases with a discrete popup modal - Unlimited Announcements: Post as many product updates as you like on any plan - Custom Segments: Send different updates to different customer groups - Embeddable Widget: Embed your changelog directly in your app or site - Slack Notifications: Keep your team in the loop when updates go live ### Surveys – Capture feedback with micro surveys - NPS, CSAT, PMF, and Quick Polls: Choose the right format for your goals - Idea Polls: Let users rank upcoming ideas to help with prioritization - Contextual Surveys: Show surveys based on user actions or page views - Custom Segmentation: Target surveys to specific groups for deeper insight - Analytics & Reports: Measure survey responses over time to track trends - Multi-language Support: Run surveys in the languages your customers use - Webhooks & API: Send survey responses to external tools or internal systems ## Pricing Structure ### Startup — $25/month Perfect for getting started with product feedback - 50 active Ideas included - 1 Survey included - Unlimited teammates and tracked users - All core feedback, roadmap, and announcement tools Add-on options available: - Privacy: +$25/month - Surveys (unlimited): +$25/month - White Labeling: +$100/month ### Business — $49/month For growing teams who need more feedback capacity - Everything in Startup - Unlimited active Ideas - 3 Surveys included - Unlimited teammates and tracked users Add-on options: - Privacy: +$25/month - Surveys (unlimited): +$25/month - White Labeling: +$100/month ### Growth — $149/month For teams ready to scale with everything included - Everything in Business - Unlimited active Ideas - Unlimited Surveys included - Privacy features included - White Labeling included ### Enterprise — Starting at $349/month Tailored solutions for large organizations - All Growth plan features - SOC2 Compliance - Audit logs - IP Whitelisting - Dedicated hosting - Dedicated support manager - Custom terms, invoicing, and SLA options - Contact Sales for custom pricing Add-on Features Available - Privacy – $25/month: Keep your board private, approve users and ideas before publishing, enable invite-only access (coming soon). - Surveys – $25/month: Unlock unlimited NPS, CSAT, Idea Polls, and micro-surveys. - White Labeling – $100/month: Remove all Frill branding, use your own custom email domain, and upload your own favicon. ## Use Cases - Prioritize feature requests based on user votes - Embed a feedback board into your app or marketing site - Collect beta tester input or usability testing feedback - Announce new features with contextual widgets - Run Idea Polls to determine what to build next - Segment announcements for different customer groups - Track trends in NPS and customer satisfaction ## Supported Platforms - Frill Web App - Frill Widget (embeddable on any site or app) ## Integrations - Project Management: Jira, Trello, Linear, Azure DevOps - Support Platforms: Intercom, Zendesk, HelpScout - Communication & Automation: Slack, Zapier, Pabbly, Integrately - Web & Authentication: WordPress SSO ## Target Audience - Frill is designed for: - SaaS product teams who want to capture, prioritize, and act on customer feedback - Startups and scale-ups looking to build transparency with users and validate what to build next - Cross-functional teams (product, support, success, and engineering) that need a shared, simple feedback loop ## Getting Started - Sign up for a free trial at frill.co - Customize your branding, statuses, and idea topics - Invite your team and embed Frill into your site or app - Start collecting feedback, planning features, and shipping announcements ## Company Reputation With a 4.9 out of 5 rating on G2, Frill consistently earns high praise for its elegant UI, ease of use, and responsive customer support. Based on customer reviews, Frill is praised for: - A clean, minimal user interface that’s intuitive for both teams and end-users - Responsive and helpful support with fast release cycles - Powerful customization features including white-labeling, translations, and branded widgets - Seamless idea collection, roadmap management, and announcement publishing—all in one place - Reliable performance with virtually no bugs and smooth in-app experiences *This information is based on publicly available content from Frill.co and reflects the platform's capabilities as of October 2023.* ~~~ ## llms-full Not found.