# Call Center QA & Performance Improvement Software - evaluagent > Markdown mirror of DialtoneApp's public top-site detail page for `evaluagent.com`. URL: https://dialtoneapp.com/top-sites/evaluagent.com/index.md Canonical HTML: https://dialtoneapp.com/top-sites/evaluagent.com ## Summary - Domain: `evaluagent.com` - Website: https://evaluagent.com - Description: ai readable | score 20 | purchase read only - Label: ai_readable - Payment surface: Not available - Purchase boundary: read_only - Control boundary: unknown - Rank: 732562 ## robots ~~~text Crawl-delay: 10 # START YOAST BLOCK # --------------------------- User-agent: * Disallow: Sitemap: https://www.evaluagent.com/sitemap_index.xml # --------------------------- # END YOAST BLOCK ~~~ ## llms ~~~text # evaluagent: Call Centre Quality Assurance and Compliance Software > Call center QA software that allows you to Auto\-QA every conversation across all channels to coach, train, and motivate your agents\. Generated by Yoast SEO v27.4, this is an llms.txt file, meant for consumption by LLMs. ## Pages - [Market\-leading QA for AI agents](https://www.evaluagent.com/qa-partnership-ai-agents/) - [Pricing](https://www.evaluagent.com/pricing/) - [Connect your knowledge base to your QA](https://www.evaluagent.com/context-engine/) - [Events](https://www.evaluagent.com/events/) - [New Home](https://www.evaluagent.com/) ## Posts - [evaluagent Launches Context Engine: AI Quality Assurance that validates whether agents give the right answer ](https://www.evaluagent.com/news-press/evaluagent-launches-context-engine/) - [evaluagent named a Top UK Software Company for third consecutive year – and ranks \#22 for Top Customer Service Products  ](https://www.evaluagent.com/news-press/evaluagent-top-uk-software-company-2026/) - [evaluagent ranked \#1 in Europe for Contact Center Quality Assurance in latest G2 reports](https://www.evaluagent.com/news-press/evaluagent-ranked-europe-contact-center-quality-assurance-g2/) - [evaluagent highlighted as a platform of choice for QA, Conversation Intelligence and Speech Analytics in G2’s Fall 2025 reports](https://www.evaluagent.com/news-press/evaluagent-platform-of-choice-qa-conversation-intelligence-fall-2025/) - [evaluagent welcomes AI and contact center pioneer Callan Schebella as advisor to the board ](https://www.evaluagent.com/news-press/callan-schebella-joins-evaluagent-board/) ## Knowledge Hub - [Why context changes AutoQA](https://www.evaluagent.com/knowledge-hub/why-context-changes-autoqa/) - [The QA professional in 2026: From analyst to change\-maker](https://www.evaluagent.com/knowledge-hub/qa-professional-analyst-to-changemaker/) - [Why AutoQA programmes plateau](https://www.evaluagent.com/knowledge-hub/why-autoqa-programmes-plateau/) - [Turn Auto\-QA data into action](https://www.evaluagent.com/knowledge-hub/turn-auto-qa-data-action/) - [How leading contact centres make decisions](https://www.evaluagent.com/knowledge-hub/how-leading-contact-centres-make-decisions/) ## Case Studies - [Strengthening training, coaching, and customer insight for Newstel](https://www.evaluagent.com/case-studies/training-coaching-customer-insight-newstel/) - [Delivering customer\-focused efficiency saving for Atos Outsourcing](https://www.evaluagent.com/case-studies/atos-average-handle-time/): Asperiores\. - [Increasing QA Productivity Inside The Share Centre](https://www.evaluagent.com/case-studies/increasing-qa-productivity/) - [A story of transformation for Pinnacle](https://www.evaluagent.com/case-studies/pinnacle-com/) - [E take QA and compliance to the next level](https://www.evaluagent.com/case-studies/e-gas-and-electricity/) ## Solutions - [Increase Agent Engagement](https://www.evaluagent.com/solutions/increase-agent-engagement/) - [Reducing operating costs in your Contact Center](https://www.evaluagent.com/solutions/reducing-operating-costs/) - [Reduce attrition](https://www.evaluagent.com/solutions/reduce-attrition/) - [Increasing Conversation Coverage](https://www.evaluagent.com/solutions/increasing-conversation-coverage/) - [Automating compliance in the Contact Center](https://www.evaluagent.com/solutions/automating-compliance/) ## Integrations - [evaluagent for Freshdesk](https://www.evaluagent.com/integrations/freshdesk/): Automatically import tickets, tags and survey results from Freshdesk to banish repetitive admin from your QA processes\. - [evaluagent for Salesforce](https://www.evaluagent.com/integrations/salesforce/): Discover integrated QA and Coaching for Salesforce\. - [Amazon Connect](https://www.evaluagent.com/integrations/amazon-connect/): Automatically import calls and chats from Amazon Connect to banish repetitive admin from your QA processes\. - [Peopleware](https://www.evaluagent.com/integrations/peopleware/): Connect Peopleware with evaluagent to align workforce management and quality assurance processes, automate tasks and manage scheduling within your teams seamlessly\. - [evaluagent for Zendesk](https://www.evaluagent.com/integrations/zendesk/): Use conversation analytics, ticket status and tags to automate QA and priorities training inventions\. ## 93editor - [Knowledge Hub](https://www.evaluagent.com/knowledge-hub/) - [Case Studies](https://www.evaluagent.com/case-studies/) - [Integrations Page](https://www.evaluagent.com/integrations/) - [EvaluAgent News \& Press](https://www.evaluagent.com/news-press/) ## Categories - [Insights](https://www.evaluagent.com/category/insights/) - [Uncategorized @en\-gb](https://www.evaluagent.com/category/uncategorized-en-gb/) - [Product updates](https://www.evaluagent.com/category/product-updates/) - [Guides](https://www.evaluagent.com/category/guides/) - [Webinar](https://www.evaluagent.com/category/webinar/) ## News Types - [News](https://www.evaluagent.com/news-type/news/) - [Press](https://www.evaluagent.com/news-type/press/) ## Topics - [Quality assurance](https://www.evaluagent.com/topic/quality-assurance/) - [Employee engagement](https://www.evaluagent.com/topic/employee-engagement/) - [Customer experience](https://www.evaluagent.com/topic/customer-experience/) - [Artificial intelligence](https://www.evaluagent.com/topic/artificial-intelligence/) - [Conversation insights](https://www.evaluagent.com/topic/conversation-insights/) ## Solution Types - [By Job Role](https://www.evaluagent.com/solution-type/by-job-role/) - [By Challenge](https://www.evaluagent.com/solution-type/by-challenge/) ## Integration Types - [Contact Center As A Service](https://www.evaluagent.com/integration-type/ccaas/) - [Call Recording](https://www.evaluagent.com/integration-type/call-recording/) - [Ticketing and Helpdesks](https://www.evaluagent.com/integration-type/helpdesk/) - [Workforce Management \(WFM\)](https://www.evaluagent.com/integration-type/workforce-management-wfm/) - [Customer Surveys](https://www.evaluagent.com/integration-type/customer-surveys/) ## Optional - [Sitemap index](https://www.evaluagent.com/sitemap_index.xml) ~~~ ## llms-full Not found.