# World-Leading Customer Engagement Platform - EngageLab

> Markdown mirror of DialtoneApp's public top-site detail page for `engageforce.net`.

URL: https://dialtoneapp.com/top-sites/engageforce.net/index.md
Canonical HTML: https://dialtoneapp.com/top-sites/engageforce.net

## Summary

- Domain: `engageforce.net`
- Website: https://engageforce.net
- Description: ai readable | score 20 | purchase read only
- Label: ai_readable
- Payment surface: Not available
- Purchase boundary: read_only
- Control boundary: unknown
- Rank: 25494

## robots

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## llms

~~~text
# EngageLab

> EngageLab is a world-leading omnichannel customer engagement platform operated by Aurora Mobile (NASDAQ: JG), founded with 13+ years of push notification and messaging infrastructure experience. The platform provides unified API access to 9 messaging and engagement products: AppPush, WebPush, Email, SMS, WhatsApp Business API, Marketing Automation, LiveDesk, OTP, and CAPTCHA. EngageLab serves 1/3 of the world's application end users, processes 10 billion+ messages per day at peak, and supports tens of billions of average daily access requests with 1 billion concurrent access requests at peak. SDKs are available for Android, iOS, Web, Flutter, React Native, Cordova, and uni-app. Transparent pricing with no hidden costs; DAU-based billing for push products and MEP-based billing for Marketing Automation.

EngageLab is built for developers integrating customer communication via API/SDK and for marketers running omnichannel campaigns. Key capabilities:

- **5 messaging channels** managed in one platform: AppPush, WebPush, Email, SMS, WhatsApp Business API
- **Marketing Automation**: drag-and-drop visual workflow builder, pre-built templates, AI-powered content creation, triggered messaging
- **LiveDesk**: omnichannel customer service platform unifying inbound conversations across channels
- **OTP**: one-time password verification with multi-channel fallback (SMS, WhatsApp, Voice, Email), anti-fraud detection, 99% delivery rate
- **CAPTCHA**: AI-driven bot detection for seamless and secure user verification
- **Analytics**: real-time revenue conversion tracking, user behavior analysis, complete message lifecycle logs

## Products — Messaging Channels

- [AppPush](https://www.engagelab.com/app-push): High-efficiency mobile app push notification service. Supports Android (FCM, Huawei, Xiaomi, OPPO, vivo, HONOR, MEIZU, EngageLab self-built channel) and iOS (APNs, EngageLab self-built channel). Features include smart push, push plans, frequency capping, end-user time zone push, message status callback, and push detection. 30-day free trial.
- [WebPush](https://www.engagelab.com/web-push): Real-time web push notification service. Covers Android, Windows, macOS, and iOS platforms across major browsers (Chrome, Safari, Firefox). Average daily message volume over 10 billion. Smart subscription prompts boost opt-in rates by up to 70%. 15-day free trial.
- [Email](https://www.engagelab.com/email): Email marketing campaign and transactional email service. 99% inbox placement rate via intelligent warm-up and A/B testing. AI-powered drag-and-drop editor with inbox preview across 100+ clients (Gmail, Outlook, Yahoo). Integration via SMTP or API (Python, Java, PHP, Ruby, Perl, C#, Go, Node.js). Average delivery time 3 seconds globally. 50 free emails per day.
- [SMS](https://www.engagelab.com/sms): Global SMS marketing platform with 98% average delivery rate. Supports marketing, transactional, and OTP messages. Special pricing available.
- [WhatsApp Business API](https://www.engagelab.com/whatsapp-business-api): Advanced WhatsApp Business API platform. Supports marketing campaigns, transactional notifications (order updates, shipping alerts), OTP verification, and customer service. Supports text, emoji, image (PNG/JPG/JPEG), and video messages. Claimed lowest price in the world.

## Products — Marketing & Support

- [Marketing Automation](https://www.engagelab.com/marketing-automation): All-in-one omnichannel automation platform. Visual drag-and-drop customer journey builder, pre-built workflow templates, AI-powered content creation, triggered messaging, and personalized campaign delivery. Billed by MEP (Monthly Engaged Persons).
- [LiveDesk](https://www.engagelab.com/livedesk): Omnichannel customer service platform. Unifies inbound conversations across messaging channels; supports unlimited support agents. New product.

## Products — Productivity & Security

- [OTP](https://www.engagelab.com/otp): One-time password verification service. Multi-channel delivery: SMS, WhatsApp, Voice, Email. Customizable OTP length, type, and validity period. Built-in anti-fraud detection covering SMS pumping and IRSF. 99% delivery rate. Channel fallback ensures continuity if primary channel fails.
- [CAPTCHA](https://www.engagelab.com/captcha): AI-driven CAPTCHA for bot detection and secure user verification. Advanced bot detection with seamless user experience. New product.

## Solutions by Industry

- [Retail & Ecommerce](https://www.engagelab.com/ecommerce): Omnichannel marketing covering push, email, SMS, and WhatsApp for promotional campaigns, cart abandonment, loyalty programs, and fraud prevention. Shopify app available. 99% inbox placement, ~70% WebPush subscription increase, 10–30% reduction in email delivery costs.
- [Financial Services](https://www.engagelab.com/financial): Secure transaction notifications, OTP authentication, fraud prevention, and compliance with global data protection regulations.
- [News & Media](https://www.engagelab.com/media): User engagement and retention via push notifications with full data analytics, exportable statistics, and distribution strategy optimization.
- [Travel](https://www.engagelab.com/travel): Real-time customer communication for bookings, alerts, and support; high stability and availability for time-sensitive notifications.
- [Gaming](https://www.engagelab.com/gaming): User re-engagement, event-driven push campaigns, and in-app messaging for gaming platforms.

## Pricing

- [Pricing](https://www.engagelab.com/pricing): Fully transparent pricing with no hidden costs. AppPush and WebPush billed by DAU (Daily Active Users, maximum single-day count per month). Marketing Automation billed by MEP (Monthly Engaged Persons, unique users entering any journey per month). Email, SMS, WhatsApp billed by volume. Enterprise and custom plans available via sales@engagelab.com.

## Developer Resources

- [Documentation Home](https://www.engagelab.com/docs): Full developer and user guides for all products — AppPush, WebPush, Email, SMS, WhatsApp, OTP, CAPTCHA, Marketing Automation, LiveDesk.
- [AppPush Developer Guide](https://www.engagelab.com/docs/app-push/developer-guide): REST API, SDK integration (Android, iOS, Flutter, React Native, Cordova, uni-app), and best practices.
- [WebPush Developer Guide](https://www.engagelab.com/docs/web-push/developer-guide): REST API (Create Push, Batch Single Push, Group Push, Callback, Statistics, Tag Alias), Web SDK, and Chrome Extension integration.
- [API Reference — AppPush](https://www.engagelab.com/docs/app-push/developer-guide/rest-api): REST API overview, push creation, batch push, scheduled tasks, statistics, and callback APIs.
- [API Reference — WebPush](https://www.engagelab.com/docs/web-push/developer-guide/rest-api): Group push, scheduled tasks, statistics, and tag/alias management APIs.
- [Learning Center](https://www.engagelab.com/learning-center): Answers to common integration and operational questions across all products.

## Company

- [About Us](https://www.engagelab.com/about): EngageLab is operated by Metaverse Cloud, a subsidiary of Aurora Mobile (NASDAQ: JG). Aurora Mobile was founded in 2011 and is a leading provider of customer engagement and marketing technology in China. EngageLab extends this infrastructure globally.
- [Customer Cases](https://www.engagelab.com/customer-cases): Real client success stories across retail, financial, media, travel, and gaming sectors.
- [System Status](https://www.engagelab.com/system-status): Real-time platform availability and incident monitoring.
- [Contact Us](https://www.engagelab.com/contact): Sales and support contact. Technical experts available 24/7. Dedicated account managers reachable at sales@engagelab.com.

## Optional

- [Blog](https://www.engagelab.com/blog): Marketing tips, product insights, and industry analysis covering push notifications, email marketing, SMS, WhatsApp, and customer engagement best practices.
- [Email Templates](https://www.engagelab.com/email-template): Ready-to-use high-conversion email templates.
- [Workflow Templates](https://www.engagelab.com/workflow-template): Pre-built marketing automation flows for common engagement scenarios.
- [News](https://www.engagelab.com/news): Latest EngageLab product announcements and company news.
~~~

## llms-full

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