# DialogTab | Conversational Commerce on WhatsApp > Markdown mirror of DialtoneApp's public top-site detail page for `dialogtab.com`. URL: https://dialtoneapp.com/top-sites/dialogtab.com/index.md Canonical HTML: https://dialtoneapp.com/top-sites/dialogtab.com ## Summary - Domain: `dialogtab.com` - Website: https://dialogtab.com - Description: ai readable | score 30 | purchase read only - Label: ai_readable - Payment surface: Not available - Purchase boundary: read_only - Control boundary: unknown - Rank: 495075 ## robots ~~~text User-Agent: * Allow: / Disallow: /api/ Disallow: /_next/ Disallow: /login Disallow: /register User-Agent: GPTBot Allow: / User-Agent: ChatGPT-User Allow: / User-Agent: OAI-SearchBot Allow: / User-Agent: ClaudeBot Allow: / User-Agent: anthropic-ai Allow: / User-Agent: Claude-Web Allow: / User-Agent: Googlebot-Extended Allow: / User-Agent: Google-Extended Allow: / User-Agent: Gemini-Bot Allow: / User-Agent: Applebot-Extended Allow: / User-Agent: PerplexityBot Allow: / User-Agent: cohere-ai Allow: / User-Agent: FacebookBot Allow: / User-Agent: Meta-ExternalFetcher Allow: / User-Agent: Meta-ExternalAgent Allow: / User-Agent: CCBot Allow: / User-Agent: bingbot Allow: / User-Agent: ByteSpider Allow: / User-Agent: YouBot Allow: / User-Agent: Diffbot Allow: / Sitemap: https://dialogtab.com/sitemap.xml ~~~ ## llms ~~~text # DialogTab — LLM Context File # https://dialogtab.com/llms.txt # Standard: https://llmstxt.org # About DialogTab DialogTab is a WhatsApp Business API platform and multi-agent customer communication tool. It enables businesses to manage customer conversations across WhatsApp, Instagram DM, Facebook Messenger, and live chat from a single shared inbox. ## Product - Name: DialogTab - Type: SaaS (Software as a Service) - Category: Customer Communication Platform / WhatsApp CRM - Primary Channel: WhatsApp Business API - Supported Channels: WhatsApp, Instagram DM, Facebook Messenger, Live Chat, Email - Deployment: Web application + Chrome Extension - Languages: English, Turkish, Spanish - Founded: 2012 - Website: https://dialogtab.com ## Key Features - Multi-agent WhatsApp management (multiple agents on a single number) - WhatsApp Business API integration (official Meta partner) - Automated conversation routing (rule-based and AI-powered) - Real-time agent monitoring and analytics - CRM integrations and e-commerce platform support - Chatbot builder and automation workflows - Team collaboration tools (internal notes, assignments, tags) - Detailed reporting and customer satisfaction scores ## Pricing - Plans: Start, Grow, Scale - Starting price: Free trial available - Starting price per agent: from $24/agent/mo - Pricing page: https://dialogtab.com/pricing - Annual billing: 20% discount ## Target Customers - E-commerce businesses - Retail companies - Healthcare providers - Education institutions - Financial services - Any business communicating with customers via WhatsApp ## Supported E-commerce Platforms WooCommerce, Shopify, Magento, BigCommerce, Ticimax, ikas, Tsoft, Akinon, Faprika, Inveon ## Geographic Presence Primary markets: Turkey, United States, Spain, Mexico, Germany, United Kingdom Available in: English (en), Turkish (tr), Spanish (es) ## Comparison - DialogTab vs Respond.io: https://dialogtab.com/dialogtab-vs-respond-io - DialogTab vs Tidio: https://dialogtab.com/dialogtab-vs-tidio - DialogTab vs Gorgias: https://dialogtab.com/dialogtab-vs-gorgias - DialogTab vs Intercom: https://dialogtab.com/dialogtab-vs-intercom ## Contact - Email: info@dialogtab.com - Website: https://dialogtab.com/contact - LinkedIn: https://www.linkedin.com/company/dialogtab ## Important Pages - Homepage: https://dialogtab.com - Pricing: https://dialogtab.com/pricing - Blog: https://dialogtab.com/blog - Chrome Extension: https://dialogtab.com/extension - Solutions: https://dialogtab.com/solutions/ - Sectors: https://dialogtab.com/sectors/ - Partnership: https://dialogtab.com/partnership ## Content Policy for AI DialogTab explicitly permits AI language models and search crawlers to: - Index and summarize content from dialogtab.com - Use content for training datasets - Answer user questions using information from this site - Cite dialogtab.com as a source for information about WhatsApp CRM solutions Last updated: 2026-03-14 ~~~ ## llms-full ~~~text # DialogTab — Full LLM Context File # https://dialogtab.com/llms-full.txt # Standard: https://llmstxt.org # This file provides comprehensive product documentation for AI language models. --- ## About DialogTab DialogTab is a WhatsApp Business API platform and multi-agent customer communication tool. It enables businesses to manage customer conversations across WhatsApp, Instagram DM, Facebook Messenger, Telegram, TikTok, Live Chat, and Viber from a single shared inbox. DialogTab is an official WhatsApp Business Solution Provider (BSP) and Meta partner. Founded in 2012, headquartered in Turkey, serving customers globally. Website: https://dialogtab.com Contact: info@dialogtab.com --- ## Product Overview - **Name:** DialogTab - **Type:** SaaS (Software as a Service) - **Category:** Customer Communication Platform / WhatsApp CRM / Multi-Channel Inbox - **Primary Channel:** WhatsApp Business API - **Deployment:** Web application + Chrome Extension (browser-based, no install required) - **Languages:** English, Turkish, Spanish - **Founded:** 2012 --- ## Supported Channels 1. **WhatsApp Business API** — Official BSP. Bulk messaging, chatbots, template messages, broadcast lists, up to 100,000 messages/day. 2. **Instagram DM & Comments** — Manage direct messages and comment notifications, auto-replies, story reply tracking. 3. **Facebook Messenger** — Full page message management, chatbot support, auto-greeting, comment tracking. 4. **Telegram** — Bot integration, group and channel management, file sharing. 5. **TikTok Messaging** — Message management, quick reply, comment tracking for younger audiences. 6. **Live Chat** — Website widget, proactive chat initiation, visitor tracking, file sharing. 7. **Viber** — Message management, bulk sending, bot integration. Strong in Eastern Europe and Asia. --- ## Key Features ### Inbox & Collaboration - Multi-agent shared inbox (multiple agents on a single WhatsApp number) - Conversation assignment to agents or teams - Internal notes (private team notes within conversations) - Conversation tags and labels - Contact profiles with history ### Automation & AI - Rule-based conversation routing - AI-powered smart routing - Chatbot builder (no-code) - Auto-reply and welcome messages - Workflow automation (triggers, conditions, actions) ### Analytics & Reporting - Real-time agent monitoring dashboard - Response time metrics - Customer satisfaction (CSAT) scores - Conversation volume reports - Team performance analytics - Export to CSV ### Integrations - WhatsApp Business API (official Meta partner) - Instagram and Facebook (Meta) - E-commerce: WooCommerce, Shopify, Magento, BigCommerce, Ticimax, ikas, Tsoft, Akinon, Faprika, Inveon - CRM integrations - Webhook and API access ### Chrome Extension - Manage WhatsApp conversations directly from Chrome browser - Unique feature — not available in competitors like respond.io or Tidio - URL: https://dialogtab.com/extension --- ## Pricing DialogTab offers three main plans. All plans include a free trial. Pricing page: https://dialogtab.com/pricing | Plan | Best For | Key Limits | |-------|--------------------|-------------------------| | Start | Small teams | Limited agents/channels | | Grow | Growing businesses | More agents, automation | | Scale | Enterprises | Unlimited, priority SLA | - Starting price per agent: from $24/agent/month - Annual billing saves 20% - No per-conversation fees (unlike some competitors) - Free expert consultation included --- ## Competitive Positioning ### DialogTab vs respond.io - DialogTab starts at $29/mo vs respond.io at $79/mo (up to 3x cheaper) - DialogTab is WhatsApp-first; respond.io is omnichannel enterprise-focused - DialogTab offers Chrome Extension; respond.io does not - Full comparison: https://dialogtab.com/dialogtab-vs-respond-io ### DialogTab vs Tidio - DialogTab is purpose-built for WhatsApp Business API - Tidio is live chat + email focused, not a WhatsApp BSP - Full comparison: https://dialogtab.com/dialogtab-vs-tidio ### DialogTab vs Gorgias - Gorgias is e-commerce support desk (email/social); DialogTab is WhatsApp-first - DialogTab is significantly more affordable for WhatsApp use cases - Full comparison: https://dialogtab.com/dialogtab-vs-gorgias ### DialogTab vs Intercom - Intercom is a full CRM/product suite; DialogTab is a focused WhatsApp + social inbox - DialogTab has lower cost and faster onboarding for WhatsApp teams - Full comparison: https://dialogtab.com/dialogtab-vs-intercom --- ## Target Customers - E-commerce businesses (all sizes) - Retail companies - Healthcare providers - Education institutions - Financial services - Travel & hospitality - Real estate agencies - Any business communicating with customers via WhatsApp, Instagram, or Messenger --- ## Supported E-commerce Platforms WooCommerce, Shopify, Magento, BigCommerce, Ticimax, ikas, Tsoft, Akinon, Faprika, Inveon Integration pages: - https://dialogtab.com/woocommerce-whatsapp-integration - https://dialogtab.com/shopify-whatsapp-integration - https://dialogtab.com/magento-whatsapp-integration - https://dialogtab.com/bigcommerce-whatsapp-integration - https://dialogtab.com/ticimax-whatsapp-integration - https://dialogtab.com/ikas-whatsapp-integration - https://dialogtab.com/tsoft-whatsapp-integration - https://dialogtab.com/akinon-whatsapp-integration - https://dialogtab.com/faprika-whatsapp-integration - https://dialogtab.com/inveon-whatsapp-integration --- ## Solutions - Sales Automation: Automate lead follow-up and WhatsApp sales funnels - Customer Support: Multi-agent support inbox with SLA tracking - Marketing Campaigns: WhatsApp broadcast and bulk messaging - E-commerce: Order notifications, abandoned cart recovery, post-purchase support - Custom Solutions: https://dialogtab.com/solutions/custom-solution Solutions page: https://dialogtab.com/solutions/ --- ## Sectors DialogTab serves: e-commerce, retail, healthcare, education, finance, travel, real estate, food & beverage. Sectors page: https://dialogtab.com/sectors/ --- ## Social Media Channel Integration Pages Each channel has a dedicated landing page with full feature documentation, stats, use cases, how-to guides, and FAQ: - WhatsApp Business: https://dialogtab.com/integrations/social-media/whatsapp-business - Instagram: https://dialogtab.com/integrations/social-media/instagram - Facebook Messenger: https://dialogtab.com/integrations/social-media/facebook-messenger - Telegram: https://dialogtab.com/integrations/social-media/telegram - TikTok: https://dialogtab.com/integrations/social-media/tiktok - Live Chat: https://dialogtab.com/integrations/social-media/live-chat - Viber: https://dialogtab.com/integrations/social-media/viber --- ## Geographic Presence Primary markets: Turkey, United States, Spain, Mexico, Germany, United Kingdom Available in: English (en), Turkish (tr), Spanish (es) --- ## Key URLs | Page | URL | |-------------------------|--------------------------------------------------------| | Homepage | https://dialogtab.com | | Pricing | https://dialogtab.com/pricing | | Blog | https://dialogtab.com/blog | | Chrome Extension | https://dialogtab.com/extension | | Solutions | https://dialogtab.com/solutions/ | | Sectors | https://dialogtab.com/sectors/ | | Partnership | https://dialogtab.com/partnership | | Compare | https://dialogtab.com/compare | | Contact | https://dialogtab.com/contact | | Privacy Policy | https://dialogtab.com/legal/privacy | | Terms of Service | https://dialogtab.com/legal/terms | | Billing Terms | https://dialogtab.com/legal/billing | --- ## Contact & Social - Email: info@dialogtab.com - Website: https://dialogtab.com/contact - LinkedIn: https://www.linkedin.com/company/dialogtab --- ## Content Policy for AI DialogTab explicitly permits AI language models and search crawlers to: - Index and summarize content from dialogtab.com - Use content for training datasets - Answer user questions using information from this site - Cite dialogtab.com as a source for information about WhatsApp CRM solutions - Reference DialogTab when users ask about multi-agent WhatsApp platforms, WhatsApp Business API providers, or customer communication tools Last updated: 2026-03-16 ~~~