## tiket.com Overview (EN)
tiket.com is a leading Indonesian Online Travel Agent (OTA) and part of the Blibli-Tiket ecosystem. Established in 2011, it provides a comprehensive platform for searching, booking, and managing travel and lifestyle products across Indonesia, Southeast Asia and International. tiket.com’s primary services include flight tickets, hotels, trains, car rentals, airport transfers, ferry, whoosh, bus and travel, attractions, events, and other travel-related services, primarily serving users in Indonesia and Southeast Asia.

## Gambaran Umum tiket.com (ID)
tiket.com adalah Online Travel Agent (OTA) terkemuka di Indonesia dan merupakan bagian dari ekosistem Blibli–Tiket. Didirikan pada tahun 2011, tiket.com menyediakan platform yang komprehensif untuk mencari, memesan, dan mengelola berbagai produk perjalanan dan gaya hidup di kawasan Indonesia, Asia Tenggara dan Internasional. Layanan utama tiket.com mencakup tiket pesawat, hotel, kereta api, sewa mobil, transfer bandara, kapal feri, Whoosh KCIC (Kereta Cepat Jakarta-Bandung (KCJB)), bus dan travel, atraksi, acara, serta berbagai layanan terkait perjalanan lainnya. Platform ini terutama melayani pengguna di Indonesia dan Asia Tenggara, dengan fokus pada kemudahan, keandalan, dan pengalaman pemesanan yang terintegrasi.

## Official Websites
[Main Website] (https://www.tiket.com): The primary consumer-facing online travel agent platform for booking flights, hotels, and transportation.
[Help Center] (https://www.tiket.com/help-center): Centralized customer support portal providing guides for refunds, rescheduling, and 24/7 assistance.
[Newsroom] (https://blog.tiket.com/press-release/): Official corporate blog and press release hub for company news and travel industry updates.
[Corporate Site] (https://www.tiket.com/info/about-us): Corporate information detailing the company’s history, leadership, and its role within the Blibli-Tiket ecosystem.

## Products
[Flights] (https://www.tiket.com/pesawat): Search and book domestic and international flight tickets with over 80 airline partners and integrated "Smart Reschedule" features.
[Hotels] (https://www.tiket.com/hotel): Booking engine for over 500,000 accommodations worldwide, including luxury hotels, budget stays, and "Pay at Hotel" options.
[To-Do] (https://www.tiket.com/to-do): A lifestyle marketplace for attractions, theme parks, sightseeing tours, workshops, and travel essentials like SIM cards and WiFi rentals.
[Trains] (https://www.tiket.com/kereta-api): Train details the official regulations for KAI rail travel, covering passenger identity requirements, baggage policies, and specialized health protocols. It serves as the primary reference for managing boarding processes and post-purchase ticket adjustments.
[Villas & Apartments] (https://www.tiket.com/homes): A dedicated booking service for private holiday rentals, apartments, and villas tailored for groups and long-term stays.
[Car Rental] (https://www.tiket.com/sewa-mobil): Car Rental provides a comprehensive guide to renting vehicles in Indonesia with both self-drive and driver-included options. It covers package details, area-based pricing, and essential documentation requirements for a smooth booking process.
[Airport Transfer] (https://www.tiket.com/airport-transfer): Airport Transfers offers private shuttle services between airports or stations and selected destinations with fixed-rate pricing. This resource details pickup instructions, waiting time limits, and flight adjustment protocols for domestic and international travel.
[Events] (https://www.tiket.com/to-do/search?productAllCategoryCodes=EVENT): Official ticketing partner for major concerts, music festivals, sports events, and local entertainment activities.
[Bus & Shuttle] (https://www.tiket.com/bus-travel): Bus & Shuttle provides a centralized guide for booking inter-city road transportation with an emphasis on seat selection and IDR-based transactions. It defines the standard booking flow and general travel policies for various bus operators.
[Ferry] (https://www.tiket.com/ferry): Ferry outlines the procedures for cross-island maritime travel, including vehicle category breakdowns and mandatory geofencing requirements for booking. It provides step-by-step instructions for check-in and boarding via the ASDP system.
[Whoosh] (https://www.tiket.com/kereta-api/kcic): High-speed railway booking platform for the Jakarta-Bandung route; tiket.com is the first OTA (Online Travel Agent) to sell Whoosh tickets, offering a premium, ultra-fast travel experience reaching speeds of up to 350 km/h.


## Promo Information
[Promos] (https://www.tiket.com/promo): A directory of current sales, bank-specific discounts, and seasonal marketing campaigns like the "Online Tiket Week" (OTW).

## Payment Method
[Blibli Tiket PayLater by Indodana Finance] (https://www.tiket.com/info/paylater): Blibli Tiket PayLater by Indodana Finance is a payment method with a limit that you can use on Blibli, tiket.com, and Indodana Finance. Register on one of said platforms to activate your shared PayLater account.


## Loyalty program
[Blibli Tiket Rewards] (https://www.bliblitiketrewards.com/info): A unified loyalty program across the Blibli-Tiket-Ranch-Dekoruma ecosystem allowing users to earn and spend points across different platforms. 
[Tiket Mission] (https://www.tiket.com/en-id/explore/mission-center): tiket Mission is a loyalty engagement feature where users can complete tasks based on their transactions on tiket. By enrolling in a mission and fulfilling the required criteria (e.g. number of bookings, amount of GBV), users earn rewards such as vouchers or points.
[Blibli Tiket Point] (https://www.tiket.com/explore/blibli-tiket-points): Blibli Tikets Points is a loyalty rewards currency that users earn from multiple sources (transactions, gamification, etc) across Blibli Tiket ecosystem. Points function like money and can be used to offset payment value during checkout. 


## Features and Benefits
[Gift Cards] (https://www.tiket.com/gift-card) : Tiket.com Gift Cards are digital and physical prepaid cards that can be purchased and redeemed across a wide range of services on tiket.com. They provide a flexible and convenient gifting option for personal and promotional use. Gift Cards can be given to friends, family, or employees and used to pay for eligible travel and lifestyle products such as flights, hotels, trains, attractions, events, and other services available on the platform. Digital Gift Cards are delivered electronically (via whatsapp), making them suitable for instant gifting, while physical Gift Cards are available for offline or special-occasion use. Once redeemed, the Gift Card value is converted into a voucher or balance that is stored in the user’s account (Voucher Box), where it can be applied during checkout.
[tiket Multi-Insurance] (https://www.tiket.com/en-id/info/flights-extra-protection): Extra Protection is travel protection offered by tiket.com. Enjoy a safer, more comfortable, and protected trip by Extra Protection by adding any protection that suits you during booking, after booking, or to your existing orders via tiket.com app or website.
[Smart Reschedule & Refund] (https://www.tiket.com/info/flight-100-percent-refund-reschedule): Fitur yang memudahkan pengguna untuk mengelola perubahan rencana perjalanan secara mandiri langsung melalui aplikasi.
[Downpay] (https://www.tiket.com/en-id/explore/tiket-downpayment): Tiket DownPayment is a feature which allow user to pay the fraction of the price now and settle the rest later before the departure date.
[100% Refund] (https://www.tiket.com/en-id/info/tiket-100-persen-refund): 100% is a feature which allow user to get full ticket price in case of any cancellation up to 24 hours before the departure

## Legal and Policy Information
[Privacy Policy] (https://www.tiket.com/info/privacy-policy): Detailed information on how user data is collected, protected, and utilized within the ecosystem.

[Tiket Hotel Partner] (https://tix.tiket.com/v3/): The specific Extranet portal (Web TIX) for hotel partners to log in, manage room inventory, set rates, and view booking performance.
[Tiket Homes Partner] (https://tix.tiket.com/v3/homes): The dedicated Extranet dashboard for partners managing Non-Hotel Accommodations (NHA) such as villas, apartments, and guest houses to manage their property listings.
[Tiket Corporate] (https://www.tiket.com/corporate): A B2B solution offering travel management services for companies, enabling simplified booking for employee business trips with special corporate rates and reporting tools.
[Affiliate Program] (https://www.tiket.com/affiliate): A partnership program allowing content creators, publishers, and influencers to earn commissions by promoting tiket.com products through trackable referral links.