Generated by Rank Math SEO, this is an llms.txt file designed to help LLMs better understand and index this website. # Shopworks: Bespoke Workforce Management Solutions ## Sitemaps [XML Sitemap](https://www.theshopworks.com/sitemap_index.xml): Includes all crawlable and indexable pages. ## Posts - [ShopWorks Launches On-Demand Pay](https://www.theshopworks.com/workforce-management/latest-news/shopworks-launches-on-demand-pay/): We’re excited to announce the launch of On-Demand Pay. - [The software you need to manage Working Time Directive](https://www.theshopworks.com/workforce-management/latest-news/workforce-manager-the-software-you-need-to-manage-working-time-directive/): By choosing a workforce manager solutions you will save time, costs and ensure compliance with the EU’s Working Time Directive (WTD). In this article, we will focus on the details of the WTD. Its background, what it means to your company, and why it's important to comply with its terms and obligations while benefiting from all its rights at the same time. - [The 5 Best Workforce Management Software Features to Improve Employee Retention](https://www.theshopworks.com/workforce-management/latest-news/the-5-best-workforce-management-software-features-to-improve-employee-retention/): The benefits to businesses from being able to accurately forecast their staffing demand are many and significant for the bottom line. Labour demand forecasting can help businesses... - [The Benefits of Accurate Labour Demand Forecasting for Businesses](https://www.theshopworks.com/workforce-management/latest-news/the-benefits-of-accurate-labour-demand-forecasting-for-businesses/): The benefits to businesses from being able to accurately forecast their staffing demand are many and significant for the bottom line. Labour demand forecasting can help businesses... - [Virgin Active chooses ShopWorks for their Workforce Management provider in the UK](https://www.theshopworks.com/workforce-management/latest-news/virgin-active-chooses-shopworks-for-their-workforce-management-provider-in-the-uk/): Today, the world's leading health club group Virgin Active has digitally transformed their UK workforce management processes with ShopWorks. - [How modern Workforce Management increases the focus on employees and wellbeing](https://www.theshopworks.com/workforce-management/latest-news/how-modern-workforce-management-increases-the-focus-on-employees-and-wellbeing/): An effective workforce management solution can predict demand and footfall and forecast sales to allow for the right amount of safe cover to be maintained at all times.  - [How Artificial Intelligence Can Transform Your Business Operations](https://www.theshopworks.com/workforce-management/latest-news/how-artificial-intelligence-can-transform-your-business-operations/): Right now, we are in the middle of an era of disruption and with disruption thankfully comes innovation with Artificial Intelligence. Industries that may have taken another decade to transform now move forward with not just improvements but with new ideas and new ways of working. - [Common Staff Scheduling Mistakes to Avoid in 2021](https://www.theshopworks.com/workforce-management/latest-news/common-staff-scheduling-mistakes-to-avoid-in-2021/): If you think staff scheduling is tricky you’re not alone. Most managers find it one of the most challenging parts of their job, you have to combine expert and current employee knowledge, with time management and flexibility. It’s no easy feat but we have a few tips to help you avoid some of the most obvious, yet common staff scheduling mistakes so you can begin 2021 with ease.  - [The Future Looks Promising For the High Street In 2021](https://www.theshopworks.com/workforce-management/latest-news/the-future-looks-promising-for-the-high-street-in-2021/): Contrary to popular belief, the high street is not dead but it will need to change to ensure it survives. The Local Government Association released a white paper in December 2020 about this subject, stating that the Government has identified local authorities as having a critical role in the future of high streets and applaud the subsequent increase in funding through the Future of High Streets Fund. The Stronger Towns Fund and Towns Deal Funding will help many places adapt to changes and make the most of opportunities.  - [UK Workforce Market Outlook For 2021](https://www.theshopworks.com/workforce-management/latest-news/uk-workforce-market-outlook-for-2022/): In November 2020, the Daily Telegraph reported on the economy, saying that there is a real danger of a New Year spike in unemployment. The UK government then reinforced this statement in the recent labour market report showing that the employment outlook for the UK workforce is the weakest in Europe. - [Rethink Workforce Management Series – Office productivity and the impact of working from home](https://www.theshopworks.com/workforce-management/latest-news/office-productivity-and-the-impact-of-working-from-home/): Listen to the podcast below - [some care homes could go under as a result of the COVID-19 outbreak](https://www.theshopworks.com/workforce-management/latest-news/care-homes/): As we have seen reported by the BBC and the Financial Times, across the care sector costs are rising sharply due to the COVID-19 outbreak. The higher staff cost and lower occupancy rates are putting significant pressures on the sector and with typical care home staff costs running at close to 60% of overheads, this is a situation that is nothing less than critical. - [How ShopWorks Can Support & Monitor Your Post-Lockdown Measures](https://www.theshopworks.com/workforce-management/latest-news/how-the-shopworks-can-support-monitor-your-post-lockdown-work-measures/): As the Government starts to ease off the lockdown and support non-essential businesses to open we are very aware that operations cannot go back to pre-pandemic times. We at the ShopWorks have been busy adapting some of our core modules to support our existing and future clients to effectively implement social distancing measures. Many of our clients, including some of UK's biggest high street names, are already in the process of implementing the below features as part of their reopening plans. - [Employee Accountability Is Directly Linked to Efficiency & Profitability](https://www.theshopworks.com/workforce-management/latest-news/employee-accountability-is-directly-linked-to-efficiency-profitability/): This ‘A to F’ guide has been formulated from actual anonymized and accurate data collated in 10 years of providing WFM and T&A software for some of the UK’s biggest companies. We will illustrate productivity factors that play the key roles in eliminating time theft AKA ‘buddy clocking’, strengthening and adhering to compliance, creating efficiency and ultimately increasing profits. All of these factors have one thing in common – accountability.  - [A look forward at the way we work and engage with customers](https://www.theshopworks.com/workforce-management/latest-news/a-look-forward-of-the-way-we-work-and-engage-with-customers/): ‘For the Retail, Hospitality, Leisure and Care sectors, the way we work and engage with customers has either changed for ever or it will be a very long time before we can return to any degree of normality.’ - [Why T&A biometric readers have nothing in common with media concerns on face recognition strategy](https://www.theshopworks.com/workforce-management/latest-news/why-ta-biometric-readers-have-nothing-in-common-with-media-concerns-on-face-recognition/): I am not going to give a review of Tools and Weapons, but there was one chapter that particularly sparked my interest, Chapter 12: AI and facial recognition. The chapter talked about the challenges of biometric readers face recognition. This is a subject we at ShopWorks spend a lot of time debating with customers, we sold thousands of face recognition biometric scanners for the T&A (time and attendance) module of ShopWorks in 2019 and GDPR has made it a hot topic. - [Is the Telegraph right that unemployment will rise because of the NLW and Coronavirus?](https://www.theshopworks.com/workforce-management/latest-news/is-the-telegraph-right/): Having recently reflected on the impact of the minimum wage on employment over the last ten years, it struck me just how brilliant the retail, leisure and hospitality sectors have been at creating work whilst supporting a rise in minimum wage to 60% of median earnings. This article by Ryan Bourne, chair for the public understanding of economics at the Cato Institute, in yesterday's Telegraph "Coronavirus and the national living wage could be a deadly combination for low-paid jobs" reflects on many of the same points as my recent blog post, but then considers the impact of the lockdown on future employment. - [Reflection on 10 Years of Change for Employers](https://www.theshopworks.com/workforce-management/latest-news/reflections-on-10-years-of-change-for-employers/): On the 1st April 2010, almost exactly ten years after ShopWorks began providing cloud-based work force management software, the UK National Minimum Wage increased to £8.72 per hour for over 25s. This got me thinking and I checked out the minimum wage from 2010 and it was £5.93. - [Shopworks Signs With RedShield for Advanced Security](https://www.theshopworks.com/workforce-management/latest-news/shopworks-signs-with-redshield/): The Shopworks signs with RedShield to Deliver on its Commitment to Protecting User Data - [With just 2 months to go until the Holiday Pay reference period changes to 52 weeks, are you ready?](https://www.theshopworks.com/workforce-management/latest-news/with-just-2-months-to-go-until-the-holiday-pay-reference-period-changes-to-52-weeks-are-you-ready/): ShopWorks has spent the last few months working with its customers to make sure they understand the forthcoming changes to the Holiday Pay reference period and updating our platform to make sure we are ready. With just two months until the change comes into force we have decided to share our short guide to help you understand more about the changes that are coming. Hopefully your work force management and payroll providers have kept you in the loop, if they haven’t and you want help, please get in touch. - [ShopWorks attracts investment and launches fastPAYE](https://www.theshopworks.com/workforce-management/latest-news/shopworks-attracts-investment-and-launches-fastpaye/): A new wage app designed to serve modern workforces has launched following high-profile investment in its first round of fundraising. - [Half of all British workers face money-related stress before payday](https://www.theshopworks.com/workforce-management/latest-news/nearly-half-of-all-british-workers-face-money-related-stress-before-payday/): Following extensive research into the personal finances of British workers in the week leading up to payday, fastPAYE (sister company to Shopworks) recently released the results which show that 46% of respondents suffer with money-related stress during this period. - [What the General Election means to National Minimum Wages.](https://www.theshopworks.com/workforce-management/latest-news/what-the-general-election-means-to-national-minimum-wages/): With another General Election looming in the UK, both main parties are trying to persuade voters that they are committed to raising living standards by promising a significant rise to the minimum wage. We could well see a transformative assault on low pay in the UK. - [Give Staff More Autonomy With Workforce Management Software.](https://www.theshopworks.com/workforce-management/latest-news/give-staff-more-autonomy-with-workforce-management-software/): Companies are embracing digital possibilities to help empower their workforce and re-define the way technology is raising the bar for employee autonomy, ushering in a new era of workforce management software. - [Increasing Workers Holiday Will Improve Employee Productivity.](https://www.theshopworks.com/workforce-management/latest-news/increasing-workers-holiday-will-improve-employee-productivity/): Increasing minimum holiday entitlement and wages would help solve the UK’s productivity crisis and stimulate economic growth, a think tank has suggested. - [UK businesses face severe penalties after 60% of employees discover inaccuracies in pay.](https://www.theshopworks.com/workforce-management/latest-news/uk-businesses-face-severe-penalties-after-60-of-employees-discover-inaccuracies-in-pay/): A recent survey has discovered that a fifth of employees in the UK have changed jobs after being paid late or inaccurately by their employer. - [Discount retailer One Below partner ShopWorks for a bespoke workforce management solution](https://www.theshopworks.com/workforce-management/latest-news/discount-retailer-one-below-partner-shopworks-for-a-bespoke-workforce-management-solution/): One Below is the latest retailer to oversee a digital transformation by implementing biometric readers to improve their staff scheduling. The cloud-based workforce management solution is designed to ensure 100% accurate payroll. - [New legislation requires all companies to keep stringent records of staff working hours.](https://www.theshopworks.com/workforce-management/latest-news/new-legislation-requires-all-companies-to-keep-stringent-records-of-staff-working-hours/): With this new legislation, it will be essential to implement an effective labour management system to monitor staff worklogs. Many businesses within Hospitality, Leisure and Retail already use biometric data to manage time and attendance.  - [Does the National Minimum Wage need to slow its rate of increase?](https://www.theshopworks.com/workforce-management/latest-news/does-the-national-minimum-wage-need-to-slow-its-rate-of-increase/): The national minimum wage is at risk of low-paid workers being priced out of a job if the current rising rate isn’t slowed, according to an anti-poverty think tank said on Thursday. - [520 jobs at risk as Arcadia confirms 23 store closures in CVA.](https://www.theshopworks.com/workforce-management/latest-news/520-jobs-at-risk-as-arcadia-confirms-23-store-closures-in-cva/): The move would put 520 jobs at risk while all of the retail group’s 11 Topman and Topshop stores in the US are set to either close down or be sold off. - [British Retail Consortium fight against ‘unreasonable’ fines by HMRC.](https://www.theshopworks.com/workforce-management/latest-news/british-retail-consortium-fight-against-unreasonable-fines-by-hmrc/): HM Revenue and Customs should stop its “unreasonable” investigations into breaches of regulations surrounding the national minimum wage according to the British Retail Consortium (BRC). - [Casual staff get first payslips as part of new plan.](https://www.theshopworks.com/workforce-management/latest-news/casual-staff-get-first-payslips-as-part-of-new-plan/): Nearly 300,000 workers will be handed their first payslips under new plans, the government has said. - [Report Shows Minimum Wage Increase Has Not Hit Employment Levels.](https://www.theshopworks.com/workforce-management/latest-news/report-shows-minimum-wage-increase-has-not-hit-employment-levels/): The wage increase has benefited 5 million workers since April 2018 without increasing unemployment. - [Carluccio’s will pay EU staff to gain U.K. status after Brexit.](https://www.theshopworks.com/workforce-management/latest-news/carluccios-will-pay-eu-staff-to-gain-u-k-status-after-brexit/): With the fast approaching Brexit deal, the hospitality sector are looking for solutions to manage the high number of EU national employees currently working.  - [Iceland battle HMRC over staff wage dispute.](https://www.theshopworks.com/workforce-management/latest-news/iceland-battle-hmrc-over-staff-wage-dispute/): Iceland Foods has been caught up in a dispute with HMRC over pay for staff failing to meet the minimum wage.  - [‘Gig Economy’ reform will require a smart workforce management solution.](https://www.theshopworks.com/workforce-management/latest-news/gig-economy-reform-will-require-a-smart-workforce-management-solution/): The gig economy and zero hour contracts have recently been under scrutiny due to the lack of expected workers' rights.  A new legislation has now been introduced to improve the employee's understanding of their rights, including eligibility for paid and sick leave. - [Starbucks franchisee 23.5 degrees implement WFM system with ShopWorks.](https://www.theshopworks.com/workforce-management/latest-news/starbucks-franchisee-23-5-degrees-implement-wfm-system-with-shopworks-cloud-based-staff-scheduling-software/): The hospitality sector has been under pressure recently, with the latest reports suggesting that Brexit is affecting the employment pool and putting a strain on businesses. - [ShopWorks partners with CIPHR to improve business’s HR and Workforce Management solutions.](https://www.theshopworks.com/workforce-management/latest-news/shopworks-partners-with-ciphr-to-improve-businesss-hr-and-workforce-management-solutions/): Workforce Management solution provider ShopWorks and HR software firm CIPHR have joined forces to offer businesses in the Hospitality, Leisure and Retail sectors integrated cloud-based Workforce Management and HR solutions. - [How will the hospitality industry fare post-Brexit?](https://www.theshopworks.com/workforce-management/latest-news/what-challenges-will-the-hospitality-industry-face-post-brexit/): It is widely reported that at least 60,000 hospitality workers will be lost due to Brexit per year. There is little doubt that a no-deal Brexit would be catastrophic for the hospitality sector, which would significantly limit the number of EU workers coming to the UK. - [The importance of a smart staff scheduling system: an employee’s story.](https://www.theshopworks.com/workforce-management/latest-news/the-importance-of-a-smart-staff-scheduling-system-an-employees-story/): At ShopWorks, we have been supplying businesses in Hospitality, Leisure and Retail with bespoke Workforce Management solutions for the past 10 years. One of our key selling points has always been that on average, our clients save as much as 7% on direct staffing costs - which can translate into millions of pounds each year. - [High streets record highest closures for 5 years.](https://www.theshopworks.com/workforce-management/latest-news/high-streets-record-highest-closures-for-5-years/): It has been a year of turmoil for the UK high-streets, with nearly 2,700 shops closed by retailers in the first half of the year. That equates to nearly 15 sites per day – the toughest trading climate in the last five years according to a report by PwC. - [Is the increase in National Minimum Wage causing a bigger issue for Retailers to manage?](https://www.theshopworks.com/workforce-management/latest-news/is-the-increase-in-national-minimum-wage-causing-a-bigger-issue-for-retailers-to-manage/): It has been a tough year for retailers across the country, with a number of major high street names falling into administration. With pressures arising from expensive business rates and the growth of online shopping, it has been difficult to manage successfully. - [What to expect from this year’s Holiday Park Innovation.](https://www.theshopworks.com/workforce-management/latest-news/what-to-expect-from-this-years-holiday-park-innovation/): This will be the first time that ShopWorks is attending the Holiday Park Innovation show held at the NEC, Birmingham. With innovation being at the forefront of businesses agenda, we at ShopWorks are keen to demonstrate how a bespoke staff scheduling solution can reduce direct staff costs by as much as 7%.  - [BetFred chooses ShopWorks for innovative staff rostering management solution.](https://www.theshopworks.com/workforce-management/latest-news/betfred-chooses-shopworks-for-innovative-staff-rostering-management-solution/): BetFred is the latest bookmaker to install a cloud based Workforce Management (WFM) system into over 600 of its stores across three regions. The staff rostering programme developed by ShopWorks, gives retailers greater control over its staff management and is expected to reduce total staffing overheads by 7%. - [The cost of convenience – long queues lead to lost sales.](https://www.theshopworks.com/workforce-management/latest-news/the-cost-of-convenience-long-queues-lead-to-lost-sales/): In today’s consumer environment, time is often one of the most important factors. Over the last three years there has been a consistent rise in online purchases, due to the convenience of having products available at your fingertips. - [£15 million owed in National Minimum Wage underpayments according to HMRC.](https://www.theshopworks.com/workforce-management/latest-news/15-million-owed-in-national-minimum-wage-underpayments-according-to-hmrc/): HM Revenue and Customs discovered more than £15 million in national minimum wage underpayments in 2017/18, the highest ever recorded. - [ShopWorks hires two new Implementation Managers.](https://www.theshopworks.com/workforce-management/latest-news/shopworks-hires-two-new-implementation-managers/): It's a busy time for ShopWorks and with a number of highly respected companies currently trialling our bespoke Workforce Management solution, it is essential we build a quality team to make sure we retain the high standards we are known for.  - [“I came for the savings but stayed for the service” – Do you have a WFM solution?](https://www.theshopworks.com/workforce-management/latest-news/i-came-for-the-savings-but-stayed-for-the-service-do-you-have-a-wfm-solution/): Businesses are initially attracted to cloud based Workforce Management (WFM) for the extensive and immediate cost savings. However, it’s the improved processes, greater efficiencies and further innovation that retains the working partnership. - [What to expect from ShopWorks at the Restaurant & Bar Tech 2018](https://www.theshopworks.com/workforce-management/latest-news/what-to-expect-from-shopworks-at-the-restaurant-bar-tech-2018/): With the show less than a week away, we wanted to outline some of the key features that will be on show at this year's Restaurant & Bar Tech Live event at the ExCel. The 25th - 26th September is the biggest trade event of the year for the hospitality sector, with businesses looking to make the most of the latest technology advances that will support a digital transformation.  - [Halo Leisure choose ShopWorks for bespoke Workforce Management solution.](https://www.theshopworks.com/workforce-management/latest-news/halo-leisure-choose-shopworks-for-bespoke-workforce-management-solution/): Halo Leisure is the latest leisure operator to appoint ShopWorks for a bespoke Workforce Management solution, providing a single platform for staff scheduling , rota and budget management. The cloud-based platform, that is developed by ShopWorks, gives companies a better overview of its staff management and is expected to improve efficiencies in payroll. Halo has ambitious growth plans, already operating out of 22 centres across 4 counties, employing 750 staff. - [Government announce additional 239 companies not compliant with National Minimum Wage rules.](https://www.theshopworks.com/workforce-management/latest-news/government-announce-additional-239-companies-not-compliant-with-national-minimum-wage-rules/): Another 239 employers have been named and shamed by Government this week in the UK for underpaying the National Minimum Wage. - [High Street retailers cut 50,000 jobs this year](https://www.theshopworks.com/workforce-management/latest-news/high-street-retailers-cut-50000-jobs-this-year/): Retailers affected by high business rates and inflation struggling to make ends meet. - [Profits at Top 100 UK restaurant groups fall 64 per cent in just the past year.](https://www.theshopworks.com/workforce-management/latest-news/profits-at-top-100-uk-restaurant-groups-fall-64-per-cent-in-just-the-past-year/): It has been announced this week that the UK’s Top 100 restaurant groups pre-tax profit have fallen 64 per cent in the past year to £125m from £345m. The research, by UHY Hacker Young - the national accountancy group, follows the recent high-profile restaurant chains, Prezzo and Chimichanga announcing the closure of a large number of sites across their portfolio of restaurants. - [Is digital transformation hampered by slow technology?](https://www.theshopworks.com/workforce-management/latest-news/is-digital-transformation-hampered-by-slow-technology/): Digital transformation has become a focal point for many UK businesses within the Hospitality, Leisure and Retail sectors. With technology advancing so rapidly, and businesses looking to stay competitive, it has become essential for businesses to capitalise on what is available. - [179 employers named by government for failing to pay staff minimum wage.](https://www.theshopworks.com/workforce-management/latest-news/179-employers-named-by-government-for-failing-to-pay-staff-minimum-wage/): This week, the Department for Business, Energy and Industrial Strategy, names 179 employers for failing to pay a record 9,200 workers £1.1m collectively. In addition, they were made to pay £1.3m in fines to the government. - [Petrol forecourt giant Euro Garages choose ShopWorks for their Workforce Management solution.](https://www.theshopworks.com/workforce-management/latest-news/petrol-forecourt-giant-euro-garages-choose-shopworks-for-their-workforce-management-solution/): Euro Garages, which operate over 3,500 petrol forecourts across Europe, have partnered ShopWorks (www.theshopworks.com) to provide a bespoke cloud-based Workforce Management (WFM) solution. ShopWorks were chosen alongside global giants ADP and SAP as part of a strategic review, which will provide HR and payroll software. Both systems will be fully integrated into ShopWorks to provide a seamless experience for users at Euro Garages - [Top 10 excuses for not paying staff National Minimum Wage.](https://www.theshopworks.com/workforce-management/latest-news/top-10-excuses-for-not-paying-staff-national-minimum-wage/): This week, the government released a third 'name and shame' list of businesses that have failed to pay their staff National Minimum Wage since April 2016. As part of that list, HMRC have recorded some of the genuine excuses given by the businesses in question.  - [More UK businesses still failing to pay National Minimum Wage.](https://www.theshopworks.com/workforce-management/latest-news/more-uk-businesses-still-failing-to-pay-national-minimum-wage/): With the National Minimum Wage increasing each year, businesses are being pressured to ensure they keep up to date with staff payments. The annual budget, released in November, detailed that the next increase in April, will reach £7.83 – more than a 20% rise. - [The lack of productivity is failing the economy.](https://www.theshopworks.com/workforce-management/latest-news/the-lack-of-productivity-is-failing-the-economy/): Since the announcement of the annual Budget in November, the official forecasting body, the Office for Budget Responsibility (OBR) has reduced its growth predictions for this year and next; suggesting that the lack of productivity is a direct cause for the slowing of economic growth. - [ShopWorks announce partnership with TLM Technologies](https://www.theshopworks.com/workforce-management/latest-news/shopworks-announce-partnership-with-shopworks/): ShopWorks announced today a partnership agreement with EPoS solutions provider TLM Technologies. - [Employment rate slows for the first time since 2015.](https://www.theshopworks.com/workforce-management/latest-news/employment-rate-slows-for-the-first-time-since-2015/): Last week it was reported that there’s been signs of Britain’s long employment boom coming to an end, as official figures showed a drop in the number of people in work. The Office of National Statistics said that although this year has seen an 0.5% increase (325,000 people) in the number of people employed, however, this has fallen by 14,000 in the three months to September totaling just over 32 million. - [Hospitality sector feels pressure of the increased ‘Real Living Wage’.](https://www.theshopworks.com/workforce-management/latest-news/hospitality-sector-feels-pressure-of-the-increased-real-living-wage/): The Living Wage Foundation has announced this week a new UK living wage of £8.75 per hour, an increase of 30p per hour, rising to as much as £10.20 in London, an increase of 45p per hour. It is expected that at least 150,000 UK workers across 3,600 businesses are set for a pay rise. - [Inefficient staff scheduling affects employee happiness.](https://www.theshopworks.com/workforce-management/latest-news/inefficient-staff-scheduling-is-damaging-employee-wellbeing-and-bottom-line/): The business landscape is changing and it is important to ensure you keep up. Digital Transformation has become vital, no more so than in staff management. The latest studies reveal that nearly two thirds of retailers struggle to get the right staff in the right place at the right time. In fact, 41% have wrongly predicted staffing requirements. At ShopWorks, we regularly see this across a number of other industries, including Leisure and Hospitality. - [Living Wage Foundation announce UK pay rates to increase by over 3%.](https://www.theshopworks.com/workforce-management/latest-news/living-wage-foundation-announce-uk-pay-rates-to-increase-by-over-3/): It is expected that at least 150,000 employees in the UK are set to receive a pay rise, due to an increase in the ‘Real Living Wage’. - [ShopWorks recognised for their ground-breaking technology within the public sector by the National Digital Awards](https://www.theshopworks.com/workforce-management/latest-news/shopworks-recognised-for-their-ground-breaking-technology-within-the-public-sector-by-the-national-digital-awards/): Today, ShopWorks has been shortlisted as a finalist for digital innovations in the public sector at the 2017 Digital Entrepreneur Awards (DEAs). - [It’s time to say ‘R.I.P’ to managing staff with spreadsheets](https://www.theshopworks.com/workforce-management/latest-news/its-time-to-say-rip-to-managing-with-spreadsheets/): Spreadsheets. Accountants worship them and the wider organisation seems to think they are the answer to everything; particularly when trying to organise data from different business units with different criteria. - [Ryanair mismanage holiday entitlement of staff and cancel hundreds of flights to compensate.](https://www.theshopworks.com/workforce-management/latest-news/ryanair-mismanage-holiday-entitlement-of-staff-and-cancel-hundreds-of-flights-to-compensate/): Ryanair have announced a decision to cancel up to 50 flights a day over the course of six weeks to catch up with staff holiday entitlement. - [Care companies warned about National Minimum Wage neglect of employees.](https://www.theshopworks.com/workforce-management/latest-news/care-companies-warned-about-national-minimum-wage-neglect-of-employees/): Last week the UK government released names of an additional 233 employers who have failed to pay their staff the minimum wage since its restructure in 2015. - [ShopWorks continue growth as accounts team welcome new Head of Partnerships](https://www.theshopworks.com/workforce-management/latest-news/shopworks-welcome-new-head-of-partnership/): ShopWorks, the leading provider of staff scheduling software, are delighted to welcome on board Ian Taylor, an expert in the Workforce Management (WFM) and HR industry. Ian has been appointed as Head of Partnerships. - [Argos failed to pay 12,000 staff National Minimum Wage and now owe £1.5 million in back pay.](https://www.theshopworks.com/workforce-management/latest-news/argos-failed-to-pay-12000-staff-national-minimum-wage-and-now-owe-1-5-million-in-back-pay/): Argos is the latest company to be ‘named and shamed’ by the UK government for not complying with the National Minimum Wage plan, underpaying their workers. - [“Businesses are not implementing minimum wage laws”](https://www.theshopworks.com/workforce-management/latest-news/businesses-are-not-implementing-minimum-wage-laws/): In April 2017, a new National Minimum Wage was introduced, so that anyone above the age of 25 was entitled to £7.50 per hour. This is part of a new scheme that will a consistent increase to over £9 by 2020. - [How can biometric and facial recognition scanners benefit the security at venues and stadiums?](https://www.theshopworks.com/workforce-management/latest-news/how-can-biometric-and-facial-recognition-scanners-benefit-the-security-at-venues-and-stadiums/): Security has become a high priority for venues and stadia around the world. In the last 18 months, sporting and entertainment venues in the UK, France and elsewhere have been targeted by terror attacks with horrific results. It is becoming cause for concern for large venues, with increased security and checks on guests now being used on a daily basis. - [Victoria Gate Casino partner Shopworks to install bespoke staff scheduling system.](https://www.theshopworks.com/workforce-management/latest-news/victoria-gate-casino-partner-shopworks-to-install-bespoke-staff-scheduling-system/): Super casino Victoria Gate have announced the implementation of a bespoke workforce management platform designed by Shopworks. The bespoke ‘SAAS’ platform will organise rotas, budgeting, and demand management for over 200 employees. - [Shopworks’ Ian Hogg discusses new software business models at London Tech Week.](https://www.theshopworks.com/workforce-management/latest-news/workforce-management-shopworks-discusses-new-software-business-models-at-london-tech-week/): This week Shopworks attended the GamCrowd Tech Week, as part of London Tech Week, the first event dedicated to the global gambling technology sector.  - [SMP Compliance Academy and Shopworks sign strategic partnership to improve compliance and regulatory training in retail gambling operators.](https://www.theshopworks.com/workforce-management/latest-news/smp-shopworks-improve-compliance-and-training-in-retail-gambling-industry/): With increasingly onerous compliance requirements being placed on the gambling industry, a new partnership has been announced between training specialists SMP Compliance Academy and staff scheduling provider Shopworks that aims to ease the compliance burden on operators and deliver professionally developed training content within a streamlined and cost-effective delivery platform - [How workforce management is becoming accepted as a core business tool by UK companies in hospitality, leisure and retail.](https://www.theshopworks.com/workforce-management/latest-news/wfm-workforce-management-attendance-management-software-retail-leisure-hospitality/): In 2015, HCM essentials published an article discussing the failure of workforce management (WFM) for retailers. It describes a first-hand experience of an automated workforce management system that ‘lacks management’; how a mathematical formula used to ensure each employee was covering the sufficient hours required in their contract, without factoring in any external factors, specifically being given back-to-back shifts. - [What is Workforce management (WFM)?](https://www.theshopworks.com/workforce-management/latest-news/what-is-workforce-management-wfm/): For any modern business to run efficiently and successfully, it needs to operate with clear and organised systems. With staff costs increasing, compliance requirements getting tougher and customers expecting even higher levels of service, a workforce management (WFM) system is a key tool for a modern business. But what exactly is a WFM system? - [Customer driven development – managing sub contractors using workforce management](https://www.theshopworks.com/workforce-management/latest-news/customer-driven-development-managing-sub-contractors-using-workforce-management/): I was delighted to meet one of our Leisure Center customers this week for our regular review. Hearing how customers use Shopworks’ work force management (WFM) system and the value they get from it helps us continually develop our staff-scheduling product. Our cloud based Software as a Service (SAAS) solution is very flexible and customers often find new uses for it that we hadn’t envisaged. - [An alternative to zero hour contracts?](https://www.theshopworks.com/workforce-management/latest-news/an-alternative-to-zero-hour-contracts/): This week the Guardian reported that nearly 1 million UK workers are on zero hours contracts, a rise of 13% since 2015. - [The National Living Wage – The UK’s Great Experiment](https://www.theshopworks.com/workforce-management/latest-news/workforce-management-latest-news-workforce-management-top-workplace-trends-for-2017-mobile-platform-staff-scheduling-hr-0/): The UK government introduced its National Living Wage of £7.20 per hour on April 1st 2016, the first set of bigger pay cheques have been paid out and operators are starting to assess the impact. - [Cash Converters Franchisee chooses ShopWorks for biometric-led workforce management solution.](https://www.theshopworks.com/workforce-management/latest-news/cash-converters-franchisee-chooses-shopworks-for-biometric-led-workforce-management-solution/): The Lewy Group have taken a pioneering step in installing a cloud-based workforce management solution into 16 of their Cash Converters stores. - [Top 10: Why should investors implement workforce management Solution?](https://www.theshopworks.com/workforce-management/latest-news/top-10-why-investors-insist-their-management-implement-workforce-management/): At ShopWorks, we are regularly welcomed by PE houses and institutional investors who seek to optimise their financial commitment to a retail, hospitality, or leisure venture. Since the National Living Wage came into effect, this has risen dramatically. The triggers for these investors to opt for cloud-based workforce management solutions deviate from each other; with that in mind, we have enumerated the essential reasons that were shared with us. We hope you find them useful. Moreover, we would be pleased to offer an obligation-free tutorial of our software for those investors and advisors that want to recognize the advantages of a current, customized workforce management system. ## Pages - [How leading businesses turn AI forecasting into labour savings in 2026](https://www.theshopworks.com/events/how-leading-businesses-turn-ai-forecasting-into-labour-savings-in-2026-live/):  Webinar - [How leading businesses turn AI forecasting into labour savings in 2026 – Old](https://www.theshopworks.com/events/how-leading-businesses-turn-ai-forecasting-into-labour-savings-in-2026-live2/):  Webinar - [How leading businesses turn AI forecasting into labour savings in 2026](https://www.theshopworks.com/events/how-leading-businesses-turn-ai-forecasting-into-labour-savings-in-2026/):  Webinar - [On-Demand-Pay](https://www.theshopworks.com/workforce-management-solutions/on-demand-pay/): Empower your workforce with instant access to earned wages by providing a debt-free, automated On-Demand Pay solution that helps reduce staff turnover by up to 50% and fills 62% more shifts. - [Online Privacy Policy](https://www.theshopworks.com/online-privacy-policy/): This policy covers how SWT Software Ltd treats Personally Identifiable Information (“PII”) that SWT Software Ltd collects and receives, including information related to your past use of SWT Software Ltd products and services. SWT Software Ltd Software and its affiliated entities are collectively referred to in this Privacy Statement as “SWT Software Ltd,” “we,” “us” or the “Site.” Please read this document carefully. - [Leading the frontline through the hard problems with AI](https://www.theshopworks.com/events/leading-the-frontline-through-the-hard-problems-with-ai/): Senior Workforce and Operations Leaders joined this exclusive roundtable to explore the toughest, highest-stakes challenges facing frontline teams, and how AI adoption can help address complex issues, critical business interactions, and high-impact decisions. - [Events](https://www.theshopworks.com/events/): At ShopWorks, we believe in the power of connection and innovation to drive the future. Throughout the year, we host and participate in dynamic events and trade shows designed to bring our vibrant community together—clients, potential clients, and industry leaders alike. We invite you to explore our events, find the ones that resonate with your interests, and register to secure your spot. Let's embark on a journey of discovery, learning, and networking that will inspire and propel us forward. - [Analytics Brochure](https://www.theshopworks.com/analytics-brochure/): Download our brochure today and learn how ShopWorks can transform your workforce management processes. - [Brochure download](https://www.theshopworks.com/analytics-brochure-download/): Please click on the button below to view and download the requested brochure. - [Advanced Workforce Analytics Dashboard – Insights & Reporting](https://www.theshopworks.com/workforce-management-solutions/workforce-analytics/): ShopWorks advanced workforce analytics dashboard tracks employee attendance patterns and leave utilisation trends to identify cases of overspending or understaffing. If your costs rise, our workforce management platform provides actionable insights that optimise budget and improve operational efficiency across your team. - [Download Hub](https://www.theshopworks.com/download-hub/) - [Forecasting AI](https://www.theshopworks.com/ai-solutions/forecasting-ai/): Discover the power of advanced AI Demand Forecasting software in enhancing your strategic planning and operational agility, tailored to each of your venues' unique trading dynamics. - [AI Auto Scheduling Software](https://www.theshopworks.com/ai-solutions/ai-scheduling-software/): Fairness in scheduling is key to maintaining a motivated and productive workforce. Traditional scheduling methods can sometimes lead to bias, whether intentional or not, resulting in dissatisfaction and decreased productivity. The Ai scheduling assistant considers multiple factors dictated by you, including employee availability, skills, and labour laws, to produce fair and equitable schedules. - [Employee Scheduling](https://www.theshopworks.com/workforce-management-solutions/employee-scheduling-software/): Don't let unnecessary overtime and overstaffing impact your business and bottom line. Let The ShopWorks employee scheduling software track your staffing spending against your budget in real-time and ensure you stay on top of your labour costs and avoid overspending.  - [Retention AI](https://www.theshopworks.com/ai-solutions/employee-retention-ai/): Our advanced Employee Retention AI provides unparalleled insights and intelligence into staff satisfaction, helping you to proactively address concerns before they become resignations. Stay competitive by retaining your most valuable asset - your people - through effective retention strategies. - [Time and Attendance](https://www.theshopworks.com/workforce-management-solutions/time-and-attendance-software/): Take control of your workforce and lighten your administrative load. Our time and attendance software makes tracking a breeze, and you'll only need to handle exceptions to your predefined rules. It's that straightforward and efficient. - [Home – Workforce Management Software](https://www.theshopworks.com/): See Our Workforce Management Software in Action - [Absence Management](https://www.theshopworks.com/workforce-management-solutions/absence-management/): Our Absence Management module is designed to empower managers with the tools to effortlessly manage leave and sickness absences and boost operational efficiency. Managers can automate the time-consuming holiday approval and allocation processes and guarantee fair treatment across the board. - [Podcast](https://www.theshopworks.com/podcast/): The Workforce Management Podcast discusses the technologies, strategies and everything you need to know about workforce management, including time and attendance, employee scheduling, labour demand forecasting, workforce analytics and much more. We pay particular attention to AI and how that is changing the landscape.  - [Brochure download](https://www.theshopworks.com/thank-you/): Thank you for submitting your details. We will shortly send you an email with your downloaded files.  - [Blog](https://www.theshopworks.com/blog/): This whitepaper focuses on the retention and recruitment of shift and hourly paid employees in the UK and Ireland. In this document, you will find interesting findings, statistics and suggestions on how you can overcome staffing challenges in difficult times… - [Employee Retention Software](https://www.theshopworks.com/employee-retention-software/): Get in touch to request a demo and see how our employee retention software can help you and your organisation. - [Rota management software](https://www.theshopworks.com/rota-management-software/): Stay one step ahead of your competitors and be more efficient with our comprehensive rota management software that will save you time and money and fully optimise your workforce. - [Workforce manager](https://www.theshopworks.com/workforce-manager/): The modern operating environment for businesses with hourly paid and shift workers is complex. Many operators that have multiple sites, 7 day a week and sometimes 24 hour operations and a variety of different roles to fill are increasingly turning to advanced cloud based workforce manager software to handle the complexity.  Remaining customer-focused in a competitive market is vital and modern workforce management system can help you get the right person in the right place at the right time to ensure happy customers and drive revenue. - [Labour Demand Forecasting](https://www.theshopworks.com/labour-demand-forecasting/): Revolutionise your staff scheduling with the most advanced AI Labour Demand Forecasting Solution. Enhance efficiency, boost profitability, reduce costs, and improve customer satisfaction. - [Digital Transformation](https://www.theshopworks.com/digital-transformation/): A business must plan ahead and keep up with technology in order to grow, remain competitive, and keep up with workforce challenges such as staff shortages, employee satisfaction and retention challenges. - [Labour Management](https://www.theshopworks.com/labour-management-software/): We are a market leader in labour management software and are working with some of the major UK brands. We know that not all operations are the same and you might have unique processes that might not be met by an off-the-shelf solution. This is why we work with our clients where needed to develop bespoke requirements from automated daily processes to employee wellbeing. - [Workforce Management Consultancy](https://www.theshopworks.com/workforce-management-consultancy/): Our Workforce Management consultancy services help to review and analyse your existing processes and provide a detailed plan for implementing the most effective workforce management strategy for your business. - [Business Forecasting Software](https://www.theshopworks.com/business-forecasting-software/): Poor forecasting leads to overstaffing and understaffing which can lead to increased costs and customer dissatisfaction. With Shopworks, all of this can be avoided with our business forecasting software. - [Data through the workforce – DOWNLOAD](https://www.theshopworks.com/data-through-the-workforce-download/): Please click on the button below to start the download - [Workforce Analytics – DOWNLOAD](https://www.theshopworks.com/workforce-analytics-download/): Please click on the button below to start the download - [Whitepapers](https://www.theshopworks.com/whitepapers/): Whitepapers - [Brochure download](https://www.theshopworks.com/brochure-download/): Please click on the button below to view and download the requested brochure. - [Brochure](https://www.theshopworks.com/brochure/): Download our brochure today and learn how ShopWorks can transform your workforce management processes. - [Request a Quote](https://www.theshopworks.com/request-a-quote/): We will prove to you how ShopWorks can save you up to 7% on your direct staffing costs. - [Request a Quote Success](https://www.theshopworks.com/request-a-quote-success/): Success! - [Request a Consultation Success](https://www.theshopworks.com/request-a-consultation-success/): Success! - [Request a Demo Success](https://www.theshopworks.com/request-a-demo-success/): Success! - [Request A Consultation](https://www.theshopworks.com/request-a-consultation/): Helping you deliver your operational processes the way it's best for your business - [Pricing](https://www.theshopworks.com/pricing/): Bespoke packages to suit any journey. Whether you have 200 employees or 10,000+ we have a package to suit you. - [Contact](https://www.theshopworks.com/contact/): Already using ShopWorks?Please visit our support portal where you will find our Help guides, FAQs and customer support contact details. - [Cookie Policy](https://www.theshopworks.com/cookie-policy/): What are cookies?Cookies are small text files that are placed on your computer, smartphone or other device when you access the internet. - [About Us](https://www.theshopworks.com/about-us/): Our purpose is to inspire and guide organisations so that they can include, engage and empower their people. That is why our first customers are still with us 10 years later. - [Demand.Ai](https://www.theshopworks.com/ai-solutions/demand-ai/): Optimise your sales to labour allocation - [Customers & Industries](https://www.theshopworks.com/customers-industries/): We pride ourselves on our client relationships... That’s why we have over 95% customer retention rates. Many organisations use our tools to optimise their workforce management processes and improve the working lives of their employees - [Book A Demo](https://www.theshopworks.com/book-a-demo/): (function() {try{var f = document.createElement("iframe");f.src = 'https://forms.zohopublic.com/eligeorgieva/form/SWRequestaDemo/formperma/70e_2RWd39LXJNlK17cfwIkNHtompcvhtDjdefa3VJs?zf_rszfm=1';f.style.border="none";f.style.height="618px";f.style.width="90%";f.style.transition="all 0.5s ease";var d = document.getElementById("zf_div_70e_2RWd39LXJNlK17cfwIkNHtompcvhtDjdefa3VJs");d.appendChild(f);window.addEventListener('message', function (){var evntData = event.data;if( evntData && evntData.constructor == String ){var zf_ifrm_data = evntData.split("|");if ( zf_ifrm_data.length == 2 ) {var zf_perma = zf_ifrm_data;var zf_ifrm_ht_nw = ( parseInt(zf_ifrm_data, 10) + 15 ) + "px";var iframe = document.getElementById("zf_div_70e_2RWd39LXJNlK17cfwIkNHtompcvhtDjdefa3VJs").getElementsByTagName("iframe");if ( (iframe.src).indexOf('formperma') > 0 && (iframe.src).indexOf(zf_perma) > 0 ) {var prevIframeHeight = iframe.style.height;if ( prevIframeHeight != zf_ifrm_ht_nw ) {iframe.style.height = zf_ifrm_ht_nw;}}}}}, false);}catch(e){}})(); - [Integrations](https://www.theshopworks.com/workforce-management-solutions/integrations/): Bespoke professional integrations removing the need for a tedious multi data entry between ShopWorks and all your favourite business tools. We offer flexible solutions and we will adapt to your technical specifications. - [News](https://www.theshopworks.com/latest-news/): Latest News - [AI Solutions](https://www.theshopworks.com/ai-solutions/): AI solutions that automate your processes and optimise your entire workforce. With our advanced AI tools, we are able to enhance automation, improve employee satisfaction and deliver much higher ROI for your business. - [Services](https://www.theshopworks.com/services/): We have a dedicated team of professional service consultants who have been involved in dozens of workforce management, HR and payroll integrations and have analysed the working patterns of many different business types. - [Analytics](https://www.theshopworks.com/workforce-management-solutions/analytics/): The ultimate analytics suite to help you identify and quickly focus on any problem areas allowing management the chance to correct any overspend or under staffing. If your cost is increasing each week then ShopWorks Analytics can help you get it back on budget. - [Employee Portal](https://www.theshopworks.com/workforce-management-solutions/employee-portal/): Give your staff the freedom to manage their schedules with confidence. - [Ensuring Profitability and Driving ROI in Retail for 2025](https://www.theshopworks.com/ensuring-profitability-and-driving-roi-in-retail-for-2025/): Senior operational, HR and finance leaders joined this exclusive retail breakfast roundtable to explore how Ai, optimising workforce operations and improved productivity can address one of the most pressing challenges in 2025 - the rising labour costs. - [Solutions](https://www.theshopworks.com/workforce-management-solutions/): Everything you need to manage your workforce more efficiently, from scheduling and time & attendance to absence management and analytics on one powerful platform. - [Privacy Policy](https://www.theshopworks.com/privacy-policy/): Last updated: October 2025Controller: SWT Software Ltd (trading as “ShopWorks”), registered in England and Wales, company number 09440080Contact: help@theshopworks.com ## Projects - [The Works](https://www.theshopworks.com/case-studies/the-works/): The Works partnered with ShopWorks to implement a full suite Time & Attendance and Workforce Management platform. - [Julian Charles Home](https://www.theshopworks.com/case-studies/julian-charles/): Julian Charles Home was very keen to improve communications with their employees and create a flexible culture... - [Virgin Active](https://www.theshopworks.com/case-studies/virgin-active/): The world’s leading health club group Virgin Active has digitally transformed their UK workforce management processes with ShopWorks. - [The University of Edinburgh](https://www.theshopworks.com/case-studies/the-university-of-edinburgh/): ShopWorks delivers improved staff scheduling for The University of Edinburgh ACE department.@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9jYXRlZ29yaWVzIiwic2V0dGluZ3MiOnsiYmVmb3JlIjoiIiwiYWZ0ZXIiOiIiLCJsaW5rX3RvX3Rlcm1fcGFnZSI6Im9mZiIsInNlcGFyYXRvciI6IiB8ICIsImNhdGVnb3J5X3R5cGUiOiJwcm9qZWN0X2NhdGVnb3J5In19@@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF90aXRsZSIsInNldHRpbmdzIjp7ImJlZm9yZSI6IkFib3V0ICIsImFmdGVyIjoiIn19@The University of Edinburgh is the sixth oldest university in the UK. It was granted a royal charter by King James VI in 1582 and officially opened in 1583. ## Podcasts - [Season 2 – AI Value Track Podcast – Episode 3](https://www.theshopworks.com/podcast/season-2-ai-value-track-podcast-episode-3/): Season 2 - AI Value Track Podcast - Episode 3 https://www.buzzsprout.com/2131488/episodes/17909769-ai-value-track-episode-3.mp3?download=true - [Season 2 – AI Value Track Podcast – Episode 2](https://www.theshopworks.com/podcast/season-2-ai-value-track-podcast-episode-2/): Season 2 - AI Value Track Podcast - Episode 2 - [Season 2 – AI Value Track Podcast – Episode 1](https://www.theshopworks.com/podcast/season-2-ai-value-track-podcast-episode-1/): Season 2 - AI Value Track Podcast - Episode 1 - [Season 1 – Episode 19: Why is data engineering so important for WFM and AI?](https://www.theshopworks.com/podcast/season-1-episode-19-why-is-data-engineering-so-important-for-wfm-and-ai/): Why is data engineering so important for WFM and AI? | Ed Hogg, Managing Director of SolvedBy.Ai - [Season 1 – Episode 18: How can an AI predict if someone will resign using WFM data?](https://www.theshopworks.com/podcast/season-1-episode-18/): How can an AI predict if someone will resign using WFM data? | Ed Hogg, Managing Director of SolvedBy.Ai - [Season 1 – Episode 17: What is demand forecasting?](https://www.theshopworks.com/podcast/season-1-episode-17/): What is demand forecasting? | Ian Hogg, CEO and Co-Founder of ShopWorks - [Season 1 – Episode 16: What is AI-based forecasting?](https://www.theshopworks.com/podcast/season-1-episode-16/): What is AI-based forecasting? | Ed Hogg, Managing Director of SolvedBy.Ai - [Season 1 – Episode 15: What factors does an AI take into account when building a rota?](https://www.theshopworks.com/podcast/season-1-episode-15/): What factors does an AI take into account when building a rota? | Ed Hogg, Managing Director of SolvedBy.Ai - [Season 1 – Episode 14: AI and WFM, how do they work together?](https://www.theshopworks.com/podcast/season-1-episode-14/): AI and WFM, how do they work together? | Ed Hogg, Managing Director of SolvedBy.Ai - [Season 1 – Episode 13: How to ensure your teams engage with your new workforce management software?](https://www.theshopworks.com/podcast/season-1-episode-13/): How to ensure your teams engage with your new workforce management software? | Ben Nakimovitch, Customer Success Manager - [Season 1 – Episode 12: What are the 10 biggest issues when implementing WFM software and how do you address them?](https://www.theshopworks.com/podcast/season-1-episode-12/): What are the 10 biggest issues when implementing WFM software and how do you address them? | Mike Hennessy, our Operations Director - [Season 1 – Episode 11: Why do you need to do a workforce management software pilot?](https://www.theshopworks.com/podcast/s1-e11/): Why do you need to do a workforce management software pilot? | IJake Bates, WFM consultant - [Season 1 – Episode 10: How can I build a business case for a new workforce management implementation?](https://www.theshopworks.com/podcast/season-1-episode-1-2/): How can I build a business case for a new workforce management implementation? | Ian Hogg, CEO & Co-Founder of The ShopWorks - [Season 1 – Episode 9: How does WFM software help with compliance?](https://www.theshopworks.com/podcast/season-1-episode-9/): How does WFM software help with compliance? | Ian Hogg, CEO & Co-Founder of The ShopWorks - [Season 1 – Episode 8: How much does workforce management software cost?](https://www.theshopworks.com/podcast/season-1-episode-8/): How much does workforce management software cost? | Lee Bowden, CRO and Co-Founder of ShopWorks - [Season 1 – Episode 7: What are the different types of Time and Attendance?](https://www.theshopworks.com/podcast/season-1-episode-7/): What are the different types of Time and Attendance? | Lee Bowden, CRO and Co-Founder of ShopWorks - [Season 1 – Episode 6 : Why do I need time and attendance software?](https://www.theshopworks.com/podcast/season-1-episode-6-why-do-i-need-time-and-attendance-software/): Why do I need time and attendance software? | Jake Bates, WFM Consultant - [Season 1 – Episode 5: What tools should I look for in workforce management software?](https://www.theshopworks.com/podcast/season-1-episode-5/): What tools should I look for in a workforce management software? | Ben Nakimovitch, Customer Success Manager - [Season 1 – Episode 4: What tasks do I need to do to operate a WFM system?](https://www.theshopworks.com/podcast/season-1-episode-4/): What tasks do I need to do to operate a WFM system? | Ben Nakimovitch, Customer Success Manager - [Season 1 – Episode 3: What are the types of WFM software?](https://www.theshopworks.com/podcast/season-1-episode-3/): What are the types of WFM software? | Lee Bowden, CRO and Co-Founder at The ShopWorks - [Season 1 – Episode 2: How does workforce management software work?](https://www.theshopworks.com/podcast/season-1-episode-2/): How does workforce management software work? | Lee Bowden, CRO and Co-Founder at The ShopWorks - [Season 1 – Episode 1: What is Workforce Management Software?](https://www.theshopworks.com/podcast/season-1-episode-1/): What is Workforce Management Software? | Lee Bowden, CRO and Co-Founder at The ShopWorks ## Download Hub - [Business Case Template](https://www.theshopworks.com/download-hub/business-case-template/): If you plan to implement a Workforce Management (WFM) solution and require a strong business case to justify your business processes, our free-to-download Business Case Template, curated by our workforce management experts, does the job for you. - [ShopWorks ROI Calculator](https://www.theshopworks.com/download-hub/shopworks-roi-calculator/): The ShopWorks ROI calculator is a powerful tool designed to help organisations measure the true impact of workforce management software. It offers a structured way to assess costs, benefits, and risks, providing a clear understanding of how investments can improve efficiency and reduce expenses. - [How to Unlock the ROI From a Workforce Management Software](https://www.theshopworks.com/download-hub/how-to-unlock-the-roi-from-a-workforce-management-software/): Workforce management software is essential for any business looking to maximise efficiency and productivity. It can help you manage your employees, time, and optimise their schedules. But how do you justify the ROI from a workforce management system? - [The Ultimate Guide to AI and Workforce Management Software](https://www.theshopworks.com/download-hub/the-ultimate-guide-to-ai-and-workforce-management-software/): As businesses adapt to new technologies and changing workplace dynamics post COVID, the integration of Artificial Intelligence (AI) into workforce management (WFM) software has become a game-changer for many departments. This comprehensive guide delves into everything you must know about WFM software and the power of AI in optimizing workforce operations. - [Meeting Your Staffing Requirements in Difficult Times](https://www.theshopworks.com/download-hub/meeting-your-staffing-requirements-in-difficult-times/): The Work Tech Group and its subsidiary companies have been providing cloud-based HCM tools to employers for over 10 years. The Group owns, fastP.A.Y.E is an Earned Wage Access and Financial Wellbeing App for employees. ShopWorks, a cloud based Workforce Management Software and Time and Attendance Software and provides workforce management consultancy. SolvedBy.Ai provides AI powered Sales Forecasting Software and Business Forecasting Software. - [What is Workforce Management Software?](https://www.theshopworks.com/download-hub/what-is-workforce-management-software/): Workforce Management (WFM) Software is an integrated set of tools that allow businessesto improve internal processes and support corporate management, front-line supervisors andstore managers to manage all aspects surrounding staff scheduling, staff productivity and staffengagement. - [Top 10 reasons why you should implement a Workforce Management solution](https://www.theshopworks.com/download-hub/top-10-reasons-why-you-should-implement-a-workforce-management-solution/): The best businesses know that managing demand correctly to ensure customer satisfaction is the bestway to grow the top line. These businesses are increasingly looking to high tech solutions to manage thischallenge. - [Buy, build or enhance – how AI can supercharge your in house systems](https://www.theshopworks.com/download-hub/buy-build-or-enhance/): The question of whether to build or buy software needed for critical business operations has been debated at length for decades. The introduction of SaaS in the last decade has re-ignited the conversation but the pros and cons of building vs buying haven’t really changed. - [Workforce Analytics](https://www.theshopworks.com/download-hub/what-is-workforce-analytics/): Workforce analytics is a powerful tool to increase sales and reduce costs. While businesses have vast amounts of data available, it often goes overlooked and unused. - [Data throughout the workforce](https://www.theshopworks.com/download-hub/data-throughout-the-workforce/): The opportunities for businesses to revolutionise their practices on the backbone of data are constantly growing. With the increasing amounts of data available, reliance on data is similarly expanding. It is essential to have the capabilities to utilise the resource in the most efficient ways. Expanding data available and data analysing capabilities throughout the world, regardless of industry, location, or business size, will produce significant advancements across the globe. ## Blog - [How is the Autumn Budget 2024 Impacting the Labour Market?](https://www.theshopworks.com/blog/workforce-management/autumn-budget-2024/): In April 2024, the UK introduced significant changes to employment laws that could impact your compliance strategies... - [Ensuring Compliance – Employment Law Changes 2024](https://www.theshopworks.com/blog/workforce-management/employment-law-changes-2024/): In April 2024, the UK introduced significant changes to employment laws that could impact your compliance strategies... - [How efficient is your workforce management? – The Calculator](https://www.theshopworks.com/blog/workforce-management/how-efficient-is-your-workforce-management-the-calculator/): Effective workforce management ensures that your employees are aligned with your business goals, reducing costs and improving productivity. However, many companies find it difficult to implement changes due to the complexity of workforce management processes. If you want to understand how efficient is your workforce management we have created this calculator to help you understand where you might need to improve. - [How Workforce Management Can Help Solve Your Labour Shortages?](https://www.theshopworks.com/blog/workforce-management/how-workforce-management-can-help-solve-your-labour-shortages/): The aftermath of the COVID-19 pandemic brought about myriad challenges for businesses, with labour shortages being a prominent concern. Could the solution to this problem be found within the realm of workforce management? - [Top 10 Tips for Best Employee Scheduling](https://www.theshopworks.com/blog/employee-scheduling/top-10-tips-for-best-employee-scheduling/): Employee scheduling is a critical component of managing a business and ensuring its smooth operation. It is a task that requires meticulous attention to detail, an understanding of each employee's role and skills, and a keen sense of the overall business objectives.  - [Shift Patterns – A Guide To Flexible Working Shifts vs Traditional Shifts](https://www.theshopworks.com/blog/employee-scheduling/shift-patterns/): The modern workforce is ever-changing, and one significant trend that has emerged is the shift towards more flexible working arrangements... - [A Guide To Workforce Management Automation](https://www.theshopworks.com/blog/workforce-management/a-guide-to-workforce-management-automation/): Over the past ten years, many companies have introduced cloud-based Software as a Service tools to manage processes within their organisations. - [How AI Can Predict Employee Resignation Using Workforce Management Data?](https://www.theshopworks.com/blog/workforce-management/how-ai-can-predict-employee-resignation/): In today's dynamic business environment, maintaining a stable workforce is a major challenge for organisations. Traditional methods like surveys, personal interactions, and performance reviews often fail to provide accurate insights, especially in large organizations with high staff turnover. Imagine running a retail chain with hundreds of stores and thousands of employees. How AI can predict employee resignation and why, so you can take proactive measures to prevent it? This article proposes a solution: using Artificial Intelligence (AI) and Workforce Management (WFM) data to predict employee resignations. - [What is the importance of Data Engineering in AI-Powered Workforce Management Software?](https://www.theshopworks.com/blog/workforce-management/what-is-the-importance-of-data-engineering-in-ai-powered-workforce-management-software/): Data engineering plays a crucial role in enabling the collection, management, and utilisation of data for workforce management (WFM) platforms powered by artificial intelligence... - [What is AI Forecasting?](https://www.theshopworks.com/blog/labour-demand-forecasting/what-is-ai-forecasting/): This blog offers an explanation of what is AI forecasting, its purpose in business, and the advantages associated with it. AI forecasting is an AI division that creates predictions about the future with no human input. AI planning programs utilize time series data to forecast trends in a variety of industries, such as retail, healthcare, sales, financial services, and manufacturing. - [What information does an AI consider when auto-scheduling a rota?](https://www.theshopworks.com/blog/employee-scheduling/what-information-does-an-ai-consider-when-auto-scheduling-a-rota/): A frequently asked inquiry when talking about our AI consider... - [Workforce Management Glossary](https://www.theshopworks.com/blog/workforce-management/workforce-management-glossary/): Like many software specialisations, the workforce management space has lots of jargon, acronyms, abbreviations and technical terms. In our workforce management glossary, we attempt to list the more regular terms and explain what they mean. - [What is retail labour demand forecasting?](https://www.theshopworks.com/blog/labour-demand-forecasting/what-is-retail-labour-demand-forecasting/): If you are new to retail, you may hear “demand curve”, “demand forecasting” or “labour demand forecasts” mentioned. In this blog article, we explain what is retail labour demand forecasting and everything you need to know to understand the concepts. - [How Labour Demand Forecasting works?](https://www.theshopworks.com/blog/labour-demand-forecasting/how-labour-demand-forecasting-works/): As a business owner, optimising labour for maximum productivity and profitability is imperative. Labour demand forecasting helps you achieve this goal by forecasting the demand for labour in your business and giving you the tools to create an efficient and productive workforce. With knowing how labour demand forecasting works and utilising labour management software, businesses can experience between 3% and 5% increased revenue for the same costs. - [Can Labour Demand Forecasting solve your staff shortages?](https://www.theshopworks.com/blog/labour-demand-forecasting/can-labour-demand-forecasting-solve-your-staff-shortages/): Many organisations have reported staff shortages following the Covid 19 Pandemic, which impacts trading and revenue. To understand the size of the problem and to answer the question, can labour demand forecasting solve your staff shortages, we did a survey on the matter in October 2022. - [Why do you need Labour Demand Forecasting?](https://www.theshopworks.com/blog/labour-demand-forecasting/why-do-you-need-labour-demand-forecasting/): As a business leader, it's vital to accurately understand your labour demand, and in this article, we will explain why do you need labour demand forecasting and the benefits. This is why labour demand forecasting is such an important tool for businesses. Labour demand forecasting helps business leaders understand their labour needs and make decisions regarding staffing, employee scheduling and other essential resources. - [How GDPR impacts workforce management implementation?](https://www.theshopworks.com/blog/workforce-management/how-gdpr-impacts-workforce-management-implementation/): When you are considering implementing workforce management software (WFM), issues around data protection and GDPR, in particular, are important to address. In this blog article, we highlight how GDPR impacts workforce management implementation and the key questions in our experience that you will need to know the answers to in relation to GDPR. - [How Employee Scheduling works](https://www.theshopworks.com/blog/employee-scheduling/how-employee-scheduling-works/): In this blog, we explain how employee scheduling works and what is involved in the process, what factors need to be considered and the step involved in building great employee rotas. - [How does workforce management software impact the payroll process?](https://www.theshopworks.com/blog/workforce-management/how-does-workforce-management-software-impact-the-payroll-process/): Payroll departments often ask us, how does workforce management software impact the payroll process and how does a WFM system ensure accurate payroll files? Being payroll people, they want the details and because they are responsible for paying thousands of people accurately, that stuff matters. They want to ensure that any implementation is going to deliver 100% accurate payroll files.  - [How the EU Working Time Directive impacts workforce management?](https://www.theshopworks.com/blog/workforce-management/how-the-eu-working-time-directive-impacts-workforce-management/): In this blog, we will explore how the EU Working Time Directive impacts workforce management, what the regulations are and everything you need to know to remain compliant and avoid any potential fines. - [How does workforce management software help with compliance?](https://www.theshopworks.com/blog/workforce-management/how-does-workforce-management-software-help-with-compliance/): Throughout this blog article, we will examine how does workforce management software help with compliance and help employers stay on the right side of labour laws. It focuses on laws in the EU and UK but can equally apply to any modern economy as the types of regulations are similar. - [Why do you need to do a workforce management software pilot?](https://www.theshopworks.com/blog/workforce-management/why-do-you-need-to-do-a-workforce-management-software-pilot/): A pilot is a useful tool to reduce the risk for an organisation looking to implement a workforce management solutions. Not all software vendors will offer a pilot, but in this article, we discuss how a Pilot works and answer the question of why do you need to do a workforce management software pilot. We will even show you how to calculate the value of a pilot even if it fails. - [Why do I need time and attendance software?](https://www.theshopworks.com/blog/time-and-attendance/why-do-i-need-time-and-attendance-software/): Time and attendance is used by organisations to measure the exact time that employees work for them and is used in payroll and workforce management. In this article, we help you understand why you might need time and attendance software. - [How AI and Workforce Management work together?](https://www.theshopworks.com/blog/workforce-management/how-ai-and-workforce-management-work-together/): In this blog article, we discuss how AI and Workforce Management work together and outline ten use cases for Ai in workforce management. These all replace tasks previously done semi-manually, in spreadsheets or with non-AI algorithms. In 2023 all of these are live and in use somewhere and outperforming the old method and helping organisations increase revenue and save time and money.  - [How to ensure your teams engage with your new workforce management software?](https://www.theshopworks.com/blog/workforce-management/how-to-ensure-your-teams-engage-with-your-new-workforce-management-software/): So you have chosen your workforce management solution, got approval from the board against your business plan, gone through a pilot and proven the ROI assumptions, and you have settled down into business as usual (BAU). It is worth asking whether how to ensure your teams engage with your new workforce management software and are you delivering what you had hoped for when you started the project. - [What are the options for hosting workforce management software?](https://www.theshopworks.com/blog/workforce-management/options-for-hosting-workforce-management-software/): Workforce management software has become an essential tool for businesses of all sizes. To help you choose the right type of software for your business, this article will provide a comprehensive guide to options for hosting workforce management software. - [How does Workforce Management software work?](https://www.theshopworks.com/blog/workforce-management/how-does-workforce-management-software-work/): In this blog, we will look at how does workforce management software work, why you need it, how it makes operations easier, the regular tasks they require and the biggest problems that can occur and how to avoid them.  - [Time and Attendance Glossary](https://www.theshopworks.com/blog/time-and-attendance/time-and-attendance-glossary/): Time and Attendance Glossary - [How to calculate the Time to Value for WFM software implementation?](https://www.theshopworks.com/blog/workforce-management/the-time-to-value-for-wfm-software-implementation/): How to calculate the Time to Value for WFM software implementation? - [How does a ShopWorks WFM software paid trial work?](https://www.theshopworks.com/blog/workforce-management/shopworks-wfm-software-paid-trial/): ShopWorks is a workforce management software vendor, and for our new customers, we offer a paid pilot to demonstrate the tangible ROI the software delivers. In this article, we discuss how ShopWorks WFM software paid trial works and answer some of the common questions we get asked. - [What are the types of employee scheduling?](https://www.theshopworks.com/blog/employee-scheduling/what-are-the-types-of-employee-scheduling/): This blog discusses some of the different ways people categorise employee scheduling. When asking the question, "what are the types of employee scheduling," you are likely to get one of three answers. In this blog post, we explain the three potential answers and then explain the options for each possible answer. - [What are the types of Workforce Analytics?](https://www.theshopworks.com/blog/workforce-analytics/what-are-the-types-of-workforce-analytics/): HR professionals generally apply four types of analytics to get insights about a company's workforce. These four types of workforce analytics allow an organisation to understand what is happening, why it's happening, what you can do to fix it and how often something is likely to occur in the future. In this blog article, we help you understand each of these analytic methods and also show some examples of each one being used in workforce analytics software. - [How does Workforce Analytics work?](https://www.theshopworks.com/blog/workforce-analytics/how-does-workforce-analytics-work/): Workforce Analytics is an invaluable tool for business owners looking to get a deeper understanding of their organisation's performance. It uses data and statistical models to analyse employee-related data and employee performance, taking a broader perspective on work in general, and focusing on how employees interact with customers. By understanding how does Workforce Analytics work, and the trends and behaviours of employees, business owners can make strategic decisions that will positively influence the organisation's overall performance. - [What is the cost of ShopWorks Workforce Management Software?](https://www.theshopworks.com/blog/workforce-management/what-is-the-cost-of-shopworks-workforce-management-software/): Before we explore what is the cost of ShopWorks Workforce Management Software, let's look at the different plans and what they include. The three plans ShopWorks offers are based on the same established cloud-based software that many companies trust. The versions differentiate by the standard features they offer or the level of bespoke work you need. We have explored these in more detail below. - [How to calculate the ROI from a Workforce Management system?](https://www.theshopworks.com/blog/workforce-management/roi-from-a-workforce-management-system/): Workforce management software is essential for any business looking to maximise efficiency and productivity. It can help you manage your employees, track their performance, and optimise their schedules. But how do you justify the ROI from a workforce management system? - [How to build a business case for a new Workforce Management software?](https://www.theshopworks.com/blog/workforce-management/how-to-build-a-business-case-for-a-new-workforce-management-software/): This blog post will explore how to make a business case for a new Workforce Management software, the purpose of a business case and the steps needed to write a compelling argument to justify implementing a new WFM system. We'll cover how to assess the current situation, analyse the need for a new system, calculate the ROI, and mitigate potential risks. - [ROI from risk reduction provided by Workforce Management Software](https://www.theshopworks.com/blog/workforce-management/risk-reduction-provided-by-workforce-management-software/): Workforce Management software risk reduction - [ROI calculator for Workforce Management Software – Template](https://www.theshopworks.com/blog/workforce-management/roi-calculator-for-workforce-management-software/): Created by our head of workforce management implementation and our finance director, the ROI calculator for Workforce Management Software is based on years of experience and includes all of the calculations you will ever need. - [Business Case Template for Workforce Management Software](https://www.theshopworks.com/blog/workforce-management/business-case-template-for-workforce-management-software/): If you are planning to implement a WFM solution and need to build a business case, you can download our free Business Case template for Workforce Management Software here to use within your organisation. - [What are the different methods for Labour Demand Forecasting?](https://www.theshopworks.com/blog/labour-demand-forecasting/what-are-the-different-methods-for-labour-demand-forecasting/): There are a number of different methods for labour demand forecasting that can be used. The best labour management software will often take into account several of these methods, for instance, using historical analysis and managerial judgment. - [Labour Demand Forecasting Glossary](https://www.theshopworks.com/blog/labour-demand-forecasting/labour-demand-forecasting-glossary/): Like many specialisations, Labour demand forecasting has lots of jargon, acronyms, abbreviations and technical terms. In our glossary, we attempt to list the more regular terms and explain what they mean. - [Workforce Analytics Glossary](https://www.theshopworks.com/blog/workforce-analytics/workforce-analytics-glossary/): Like many forms of analysis, workforce analytics has lots of jargon, acronyms, abbreviations and technical terms. In our glossary, we attempt to list the more regular terms and explain what they mean. - [What is Workforce Analytics?](https://www.theshopworks.com/blog/workforce-analytics/what-is-workforce-analytics/): The discipline within HR and is sometimes called HR Analytics. In this article, we help you understand what it is and who is likely to use it. - [Employee Scheduling Glossary](https://www.theshopworks.com/blog/employee-scheduling/employee-scheduling-glossary/): Like many software specialisations, Employee Scheduling has lots of jargon, acronyms, abbreviations and technical terms. In our employee scheduling glossary, we attempt to list the more regular terms and explain what they mean - [Why do I need scheduling software?](https://www.theshopworks.com/blog/employee-scheduling/why-do-i-need-scheduling-software/): To properly answer the question of 'why do I need scheduling software?' we will look at the subjects in more detail. Employee scheduling sometimes referred to as rota scheduling is a key function for any business, particularly those with hourly paid or shift workers. Scheduling staff creates an order and a flow to your business which ensures your team knows when they’re supposed to work and what tasks and roles you want them to perform. In this article we look in greater detail why you might need an employee scheduling software and its benefits. - [What is Employee Scheduling?](https://www.theshopworks.com/blog/employee-scheduling/what-is-employee-scheduling/): In this article we try to answer your questions of what is employee scheduling so that you can have a great understanding of what it involves, what is a good scheduling tool to use and what functions it performs. - [What is labour demand forecasting?](https://www.theshopworks.com/blog/labour-demand-forecasting/what-is-labour-demand-forecasting/): Organisations use labour demand forecasting to know how many staff they need to schedule and when. It is used at a retail, leisure or hospitality venue, hospitals or care homes, call centres, delivery drivers and many other situations. There are many aspects to consider in order to answer the question, what is labour demand forecasting. In this article we cover many of them to help you understand what it is, who is likely to use it and what you need to consider. - [What are the 10 biggest issues when implementing WFM software and how do you address them?](https://www.theshopworks.com/blog/workforce-management/the-10-biggest-issues-when-implementing-wfm-software/): This blog post lists the biggest issues when implementing WFM software and how to avoid them. Any software project has its risks, and in the early stages of an organisations relationship with new software, these can be broken down into two key areas: