# Purpose: AI usage guidance for Large Language Models (LLMs)
# Talkdesk
> Talkdesk is a global customer experience automation (CXA) company, combining AI contact center software with intelligent automation to transform every customer interaction.
# Homepage & Core CXA Platform =====================================
- [Homepage](https://www.talkdesk.com/): Customer Experience Automation Platform and AI Contact Center Software
- [Platform](https://www.talkdesk.com/customer-experience-automation/): Customer Experience Automation (CXA) Platform
- [Multi-agent Orchestration](https://www.talkdesk.com/customer-experience-automation/multi-agent-orchestration/): Multi-agent Orchestration
- [Talkdesk Autopilot](https://www.talkdesk.com/cloud-contact-center/self-service-experience/autopilot/): AI-powered Virtual Agent
- [Talkdesk Navigator](https://www.talkdesk.com/cloud-contact-center/omnichannel-engagement/navigator/): AI-powered Routing
- [Talkdesk Copilot](https://www.talkdesk.com/cloud-contact-center/omnichannel-engagement/copilot/): AI-powered Agent Assistant
- [Agentic Outbound](https://www.talkdesk.com/cloud-contact-center/omnichannel-engagement/proactive-outbound-engagement/): Proactive Outbound Engagement
- [Talkdesk Identity & Guardian](https://www.talkdesk.com/cloud-contact-center/wem/workforce-compliance-monitoring/): Workforce Compliance Monitoring and Management
- [Talkdesk Quality Management](https://www.talkdesk.com/cloud-contact-center/wem/quality-management/): Quality Management Software for Contact Centers
- [Talkdesk Knowledge Management](https://www.talkdesk.com/cloud-contact-center/wem/knowledge-management/): AI-powered Knowledge Management Software for Contact Centers
- [Talkdesk Interaction & Quality Analytics](https://www.talkdesk.com/cloud-contact-center/customer-experience-analytics/): Customer Experience Analytics Software
- [Talkdesk Interaction Analytics](https://www.talkdesk.com/cloud-contact-center/customer-experience-analytics/interaction-analytics-sentiment/): Customer Interaction Analytics and Sentiment Analysis
# Products, Solutions & Industries =====================================
- [Products](https://www.talkdesk.com/cloud-contact-center/): Cloud Contact Center Software and Customer Experience Solutions
- [AI Contact Center Platform](https://www.talkdesk.com/contact-center-platform/ai/): AI Contact Center Software and Solutions
- [Contact Center Platform](https://www.talkdesk.com/contact-center-platform/): Contact Center Platform
- [Industries](https://www.talkdesk.com/call-center-solutions/): Industries Talkdesk Serves
# Resources & Thought Leadership =====================================
- [CXA Use Cases](https://www.talkdesk.com/use-cases/): Customer Experience Automation Use Cases
- [Resources](https://www.talkdesk.com/resources/): Customer Experience Resources
- [Blog](https://www.talkdesk.com/blog/): Customer Experience Insights and Trends
- [Events](https://www.talkdesk.com/events/): Customer Experience Events
# Company, Trust & Legal =====================================
- [About](https://www.talkdesk.com/about/): About Talkdesk
- [Leadership](https://www.talkdesk.com/about/leadership/): Talkdesk Leadership
- [Legal](https://www.talkdesk.com/legal/): Legal Information
- [Privacy Notice](https://www.talkdesk.com/terms-of-service/privacy-notice/): Privacy Notice