# Spoki — WhatsApp Business API Platform

> Spoki is an AI-powered Customer Experience Management (CEM) platform built on the Official WhatsApp Business API. It unifies marketing, sales, and support across WhatsApp, Voice AI, Email, SMS and RCS — with 36 product features, 100+ native integrations, and AI agents. Full documentation: https://spoki.com/en/llms-full.txt

## Spoki Identikit

Canonical entity reference for Spoki. Text-rich fact sheet designed for AI citation
(LLMs, AI Overview, agent tools) covering positioning, categories, differentiators,
competitor comparison, glossary, FAQ and how to cite Spoki.

- [Spoki Identikit](https://spoki.com/en/identikit.md): Canonical Spoki fact sheet — positioning, categories, differentiators, glossary, FAQ.

## Conversational Cluster — Pillars (9)

Pillar topic hubs that define Spoki’s positioning across conversational marketing,
CRM, commerce, customer engagement management, AI agents, WhatsApp marketing,
marketing automation and abandoned-cart recovery.

- [Conversational Marketing — the discipline of selling through chat](https://spoki.com/en/conversational-marketing.md): Conversational marketing replaces one-way campaigns with real-time, two-way dialogues between brand and buyer, typically on WhatsApp, to qualify, engage and convert through messaging.
- [Conversational CRM](https://spoki.com/en/conversational-crm.md): Conversational CRM is a contact and relationship management system built around conversations rather than forms — every WhatsApp, email, SMS or RCS interaction updates a unified customer record.
- [Conversational Commerce](https://spoki.com/en/conversational-commerce.md): Conversational commerce turns a messaging channel into a sales surface: catalogue browsing, checkout, payment and post-purchase all happen inside the chat thread.
- [Customer Engagement Management (CEM)](https://spoki.com/en/customer-engagement-management.md): Customer Engagement Management (CEM) orchestrates every customer interaction across channels around a single customer view, replacing disconnected chat, email and SMS tools.
- [AI Agents on WhatsApp](https://spoki.com/en/ai-agents-platform.md): An AI agent is an autonomous LLM-powered process trained on a business catalogue, documents and policies that qualifies leads, recommends products and closes sales inside the conversation.
- [WhatsApp Marketing Platform](https://spoki.com/en/whatsapp-marketing-platform.md): WhatsApp marketing runs segmented broadcast campaigns, promotional flows and automations on the official WhatsApp Business API — reaching 98% open rate vs ~20% on email.
- [Marketing Automation Platform](https://spoki.com/en/marketing-automation-platform.md): Marketing automation orchestrates multi-step customer journeys triggered by behaviour, properties and events — Spoki focuses automation primarily on WhatsApp because of its 98% open rate.
- [Abandoned Cart Recovery on WhatsApp](https://spoki.com/en/abandoned-cart-recovery-platform.md): Abandoned cart recovery is an automated sequence that contacts shoppers who left items in their cart — on WhatsApp it typically recovers 30-45% of carts vs 5-10% via email.
- [CRM Platform built on conversations](https://spoki.com/en/crm-platform.md): Spoki is a CRM built around conversations: contacts, tags, custom properties, a deal pipeline and a ticket system live inside the same inbox where WhatsApp conversations happen.

## Alternatives — head-to-head (4)

Curated vendor comparisons for the 4 most frequently evaluated conversational
platforms against Spoki. Each hub contains a feature table, pricing comparison,
FAQ and migration guide.

- [Spoki vs TextYess](https://spoki.com/en/vs/textyess.md): TextYess is a ChatGPT-based AI agent for Shopify stores; Spoki is a full conversational marketing, CRM and commerce platform that works on Shopify, WooCommerce, Prestashop, Magento and custom stacks.
- [Spoki vs ManyChat](https://spoki.com/en/vs/manychat.md): ManyChat is an Instagram DM + Messenger automation tool with limited WhatsApp support. Spoki is a full conversational marketing + CRM + commerce platform on WhatsApp and 5 other channels. Spoki runs the official WhatsApp Business API with EU data residency, Meta Tech Partner status and full CRM
- [Spoki vs Intercom](https://spoki.com/en/vs/intercom.md): Intercom is a support + live chat tool primarily for websites. Spoki is a full conversational marketing + CRM + commerce platform on WhatsApp and 5 other channels. Spoki is designed for WhatsApp outbound, not just inbound support, with 5-10x lower per-conversation pricing
- [Spoki vs Tidio](https://spoki.com/en/vs/tidio.md): Tidio is an SMB website chatbot with basic WhatsApp add-ons. Spoki is a full conversational marketing + CRM + commerce platform on WhatsApp and 5 other channels. Spoki scales from SMB to enterprise with broadcast campaigns, AI agents and a proper CRM

## Core Pages

The essential entry points for understanding Spoki. Start here to learn what the platform does, who it is for, and how it is priced.

- [Home](https://spoki.com/en.md): Main Spoki landing page introducing the platform
- [About Spoki](https://spoki.com/en/about.md): Company mission, team, customers, and milestones
- [Pricing](https://spoki.com/en/pricing.md): Plans, per-conversation billing and free trial details
- [Features Overview](https://spoki.com/en/features.md): Complete list of the 36 product features
- [Solutions](https://spoki.com/en/solutions.md): Solution bundles by goal (marketing, sales, support)
- [Industries Overview](https://spoki.com/en/industries.md): How Spoki is used across every supported industry
- [Artificial Intelligence](https://spoki.com/en/artificial-intelligence.md): Spoki AI agents, GenAI tools and AI automations
- [Case Studies](https://spoki.com/en/case-studies.md): Customer success stories with measurable KPIs
- [Blog](https://spoki.com/en/blog.md): WhatsApp marketing blog, tutorials and industry insights
- [Product Updates](https://spoki.com/en/product-updates.md): Release notes and platform announcements
- [Contact](https://spoki.com/en/contact.md): Sales, support and general contact channels

## Features (36)

36 product features grouped by purpose. Each link below points to a dedicated page with detailed capabilities, benefits, and screenshots.

### Core
- [Meta Catalog](https://spoki.com/en/features/meta-catalog.md)
- [WhatsApp Forms](https://spoki.com/en/features/whatsapp-forms.md)
- [Live Chat](https://spoki.com/en/features/live-chat.md)
- [Multi-Operator](https://spoki.com/en/features/multi-operator.md)
- [Deals Management](https://spoki.com/en/features/deals-management.md)
- [Ticket Management](https://spoki.com/en/features/ticket-management.md)
- [List Segmentation](https://spoki.com/en/features/list-segmentation.md)
- [Massive Campaigns](https://spoki.com/en/features/massive-campaigns.md)

### Analytics
- [Message Analytics](https://spoki.com/en/features/message-analytics.md)
- [Automation Analytics](https://spoki.com/en/features/automation-analytics.md)
- [Ticket Analytics](https://spoki.com/en/features/ticket-analytics.md)

### Advertising
- [Click to Message Ads](https://spoki.com/en/features/click-to-message-ads.md)

### Developer Tools
- [API](https://spoki.com/en/features/api.md)
- [Webhooks](https://spoki.com/en/features/webhooks.md)
- [Embedding](https://spoki.com/en/features/embedding.md)

### Automations
- [Fallback Messages](https://spoki.com/en/features/fallback-messages.md)
- [Abandoned Cart Recovery](https://spoki.com/en/features/abandoned-cart.md)

### AI
- [Custom AI Agents](https://spoki.com/en/features/custom-ai-agents.md)
- [AI Product Suggestions](https://spoki.com/en/features/ai-product-suggestions.md)
- [AI Upsell & Cross-sell](https://spoki.com/en/features/ai-upsell-crosssell.md)
- [AI Order Completion](https://spoki.com/en/features/ai-order-completion.md)
- [AI Cart Sharing](https://spoki.com/en/features/ai-cart-sharing.md)
- [AI Checkout Sharing](https://spoki.com/en/features/ai-checkout-sharing.md)
- [AI Payment Request](https://spoki.com/en/features/ai-payment-request.md)
- [AI Shipping Information](https://spoki.com/en/features/ai-shipping-info.md)
- [AI 24/7 Customer Support](https://spoki.com/en/features/ai-customer-support.md)
- [AI Knowledge Training](https://spoki.com/en/features/ai-knowledge-training.md)
- [AI Tools Connection](https://spoki.com/en/features/ai-tools-connection.md)
- [AI Template Generation](https://spoki.com/en/features/ai-template-generation.md)
- [AI Template Translation](https://spoki.com/en/features/ai-template-translation.md)
- [AI Suggested Replies](https://spoki.com/en/features/ai-suggested-replies.md)
- [AI Automatic Replies](https://spoki.com/en/features/ai-automatic-replies.md)
- [AI Auto Translation](https://spoki.com/en/features/ai-auto-translation.md)
- [AI Speech to Text](https://spoki.com/en/features/ai-speech-to-text.md)
- [AI Message Summary](https://spoki.com/en/features/ai-message-summary.md)
- [AI Sentiment Analysis](https://spoki.com/en/features/ai-sentiment-analysis.md)

## Use Cases (130)

Concrete conversational scenarios that Spoki automates — from abandoned-cart recovery to appointment reminders — organised by industry and cross-industry workflows.

#### General
- [Instant Booking](https://spoki.com/en/use-cases/instant-booking.md)
- [Personalized Itineraries](https://spoki.com/en/use-cases/personalized-itineraries.md)
- [24/7 Customer Support](https://spoki.com/en/use-cases/24-7-customer-support.md)
- [Automated Upselling](https://spoki.com/en/use-cases/automated-upselling.md)
- [Real Time Updates](https://spoki.com/en/use-cases/real-time-updates.md)
- [Lead Capture Nurture](https://spoki.com/en/use-cases/lead-capture-nurture.md)
- [Notifications Alerts](https://spoki.com/en/use-cases/notifications-alerts.md)
- [Re Engagement Winback](https://spoki.com/en/use-cases/re-engagement-winback.md)
- [Guided Decision Making](https://spoki.com/en/use-cases/guided-decision-making.md)
- [Document Delivery](https://spoki.com/en/use-cases/document-delivery.md)
- [Human Handoff Routing](https://spoki.com/en/use-cases/human-handoff-routing.md)
- [Feedback NPS Collection](https://spoki.com/en/use-cases/feedback-nps-collection.md)

#### E-commerce
- [Ecommerce Holiday Promotions](https://spoki.com/en/use-cases/ecommerce-holiday-promotions.md)
- [Ecommerce Lead Generation](https://spoki.com/en/use-cases/ecommerce-lead-generation.md)
- [Ecommerce Vip List](https://spoki.com/en/use-cases/ecommerce-vip-list.md)
- [Ecommerce Discount Reminders](https://spoki.com/en/use-cases/ecommerce-discount-reminders.md)
- [Ecommerce Stock Alerts](https://spoki.com/en/use-cases/ecommerce-stock-alerts.md)
- [Ecommerce Cart Recovery](https://spoki.com/en/use-cases/ecommerce-cart-recovery.md)
- [Ecommerce Website Support](https://spoki.com/en/use-cases/ecommerce-website-support.md)
- [Ecommerce FAQ Automation](https://spoki.com/en/use-cases/ecommerce-faq-automation.md)
- [Ecommerce Transactional](https://spoki.com/en/use-cases/ecommerce-transactional.md)

#### Automotive
- [Automotive Maintenance Packages](https://spoki.com/en/use-cases/automotive-maintenance-packages.md)
- [Automotive Lead Generation](https://spoki.com/en/use-cases/automotive-lead-generation.md)
- [Automotive Free Consultation](https://spoki.com/en/use-cases/automotive-free-consultation.md)
- [Automotive Personalized Offer](https://spoki.com/en/use-cases/automotive-personalized-offer.md)
- [Automotive Availability Notification](https://spoki.com/en/use-cases/automotive-availability-notification.md)
- [Automotive Quote Sending](https://spoki.com/en/use-cases/automotive-quote-sending.md)
- [Automotive Admin Support](https://spoki.com/en/use-cases/automotive-admin-support.md)
- [Automotive FAQ Automation](https://spoki.com/en/use-cases/automotive-faq-automation.md)
- [Automotive Product Recalls](https://spoki.com/en/use-cases/automotive-product-recalls.md)
- [Automotive Long Term Rental](https://spoki.com/en/use-cases/automotive-long-term-rental.md)

#### Healthcare
- [Healthcare Prevention Packages](https://spoki.com/en/use-cases/healthcare-prevention-packages.md)
- [Healthcare Personalized Consultations](https://spoki.com/en/use-cases/healthcare-personalized-consultations.md)
- [Healthcare Monthly Promotions](https://spoki.com/en/use-cases/healthcare-monthly-promotions.md)
- [Healthcare Family Packages](https://spoki.com/en/use-cases/healthcare-family-packages.md)
- [Healthcare Periodic Exam Reminders](https://spoki.com/en/use-cases/healthcare-periodic-exam-reminders.md)
- [Healthcare Review Requests](https://spoki.com/en/use-cases/healthcare-review-requests.md)
- [Healthcare Admin Contacts](https://spoki.com/en/use-cases/healthcare-admin-contacts.md)
- [Healthcare Report Pickup](https://spoki.com/en/use-cases/healthcare-report-pickup.md)
- [Healthcare Appointment Management](https://spoki.com/en/use-cases/healthcare-appointment-management.md)

#### Education
- [Education Course Promotions](https://spoki.com/en/use-cases/education-course-promotions.md)
- [Education Lead Generation](https://spoki.com/en/use-cases/education-lead-generation.md)
- [Education Event Webinar Promos](https://spoki.com/en/use-cases/education-event-webinar-promos.md)
- [Education Personalized Offers](https://spoki.com/en/use-cases/education-personalized-offers.md)
- [Education Enrollment Reminders](https://spoki.com/en/use-cases/education-enrollment-reminders.md)
- [Education Admin Support](https://spoki.com/en/use-cases/education-admin-support.md)
- [Education FAQ Documents](https://spoki.com/en/use-cases/education-faq-documents.md)
- [Education Schedule Updates](https://spoki.com/en/use-cases/education-schedule-updates.md)

#### Wellness
- [Wellness Promotions](https://spoki.com/en/use-cases/wellness-promotions.md)
- [Wellness Lead Generation](https://spoki.com/en/use-cases/wellness-lead-generation.md)
- [Wellness Referral Program](https://spoki.com/en/use-cases/wellness-referral-program.md)
- [Wellness Subscription Reminders](https://spoki.com/en/use-cases/wellness-subscription-reminders.md)
- [Wellness Review Requests](https://spoki.com/en/use-cases/wellness-review-requests.md)
- [Wellness Online Booking](https://spoki.com/en/use-cases/wellness-online-booking.md)
- [Wellness Multiservice Proposals](https://spoki.com/en/use-cases/wellness-multiservice-proposals.md)
- [Wellness QR Reception](https://spoki.com/en/use-cases/wellness-qr-reception.md)
- [Wellness Customer Clustering](https://spoki.com/en/use-cases/wellness-customer-clustering.md)

#### Beauty
- [Beauty Fashion](https://spoki.com/en/use-cases/beauty-fashion.md)
- [Beauty Promotions](https://spoki.com/en/use-cases/beauty-promotions.md)
- [Beauty Lead Generation](https://spoki.com/en/use-cases/beauty-lead-generation.md)
- [Beauty Catalog Materials](https://spoki.com/en/use-cases/beauty-catalog-materials.md)
- [Beauty Quote Followup](https://spoki.com/en/use-cases/beauty-quote-followup.md)
- [Beauty Commercial Offers](https://spoki.com/en/use-cases/beauty-commercial-offers.md)
- [Beauty Cart Orders](https://spoki.com/en/use-cases/beauty-cart-orders.md)
- [Beauty B2B Communication](https://spoki.com/en/use-cases/beauty-b2b-communication.md)
- [Beauty Chat Button](https://spoki.com/en/use-cases/beauty-chat-button.md)
- [Beauty FAQ Automation](https://spoki.com/en/use-cases/beauty-faq-automation.md)

#### Hospitality
- [Hospitality Promotions](https://spoki.com/en/use-cases/hospitality-promotions.md)
- [Hospitality Lead Generation](https://spoki.com/en/use-cases/hospitality-lead-generation.md)
- [Hospitality Catalogs](https://spoki.com/en/use-cases/hospitality-catalogs.md)
- [Hospitality Quote Followup](https://spoki.com/en/use-cases/hospitality-quote-followup.md)
- [Hospitality Review Requests](https://spoki.com/en/use-cases/hospitality-review-requests.md)
- [Hospitality Online Booking](https://spoki.com/en/use-cases/hospitality-online-booking.md)
- [Hospitality QR Reception](https://spoki.com/en/use-cases/hospitality-qr-reception.md)
- [Hospitality FAQ Automation](https://spoki.com/en/use-cases/hospitality-faq-automation.md)
- [Hospitality B2B Suppliers](https://spoki.com/en/use-cases/hospitality-b2b-suppliers.md)
- [Hospitality Reception Contact](https://spoki.com/en/use-cases/hospitality-reception-contact.md)

#### Food
- [Food Event Promotion](https://spoki.com/en/use-cases/food-event-promotion.md)
- [Food Lead Generation](https://spoki.com/en/use-cases/food-lead-generation.md)
- [Food Menu Offers](https://spoki.com/en/use-cases/food-menu-offers.md)
- [Food Digital Flyers](https://spoki.com/en/use-cases/food-digital-flyers.md)
- [Food Cart Recovery](https://spoki.com/en/use-cases/food-cart-recovery.md)
- [Food Reservations](https://spoki.com/en/use-cases/food-reservations.md)
- [Food Info Contacts](https://spoki.com/en/use-cases/food-info-contacts.md)
- [Food QR Instore](https://spoki.com/en/use-cases/food-qr-instore.md)
- [Food FAQ Automation](https://spoki.com/en/use-cases/food-faq-automation.md)

#### Real Estate
- [Realestate Property Proposals](https://spoki.com/en/use-cases/realestate-property-proposals.md)
- [Realestate Lead Generation](https://spoki.com/en/use-cases/realestate-lead-generation.md)
- [Realestate Free Consultation](https://spoki.com/en/use-cases/realestate-free-consultation.md)
- [Realestate Personalized Offers](https://spoki.com/en/use-cases/realestate-personalized-offers.md)
- [Realestate Acquisition Campaigns](https://spoki.com/en/use-cases/realestate-acquisition-campaigns.md)
- [Realestate Admin Support](https://spoki.com/en/use-cases/realestate-admin-support.md)
- [Realestate FAQ Automation](https://spoki.com/en/use-cases/realestate-faq-automation.md)

#### Finance
- [Finance Promotions](https://spoki.com/en/use-cases/finance-promotions.md)
- [Finance Lead Generation](https://spoki.com/en/use-cases/finance-lead-generation.md)
- [Finance Info Materials](https://spoki.com/en/use-cases/finance-info-materials.md)
- [Finance Sales Support](https://spoki.com/en/use-cases/finance-sales-support.md)
- [Finance Commercial Offers](https://spoki.com/en/use-cases/finance-commercial-offers.md)
- [Finance Financial Evaluation](https://spoki.com/en/use-cases/finance-financial-evaluation.md)
- [Finance Admin Contacts](https://spoki.com/en/use-cases/finance-admin-contacts.md)
- [Finance Deadline Reminders](https://spoki.com/en/use-cases/finance-deadline-reminders.md)
- [Finance FAQ Automation](https://spoki.com/en/use-cases/finance-faq-automation.md)

#### Non-Profit
- [Nonprofit Fundraising Campaigns](https://spoki.com/en/use-cases/nonprofit-fundraising-campaigns.md)
- [Nonprofit Donor Management](https://spoki.com/en/use-cases/nonprofit-donor-management.md)
- [Nonprofit Volunteer Recruitment](https://spoki.com/en/use-cases/nonprofit-volunteer-recruitment.md)
- [Nonprofit Volunteer Scheduling](https://spoki.com/en/use-cases/nonprofit-volunteer-scheduling.md)
- [Nonprofit Impact Reports](https://spoki.com/en/use-cases/nonprofit-impact-reports.md)
- [Nonprofit Emergency Alerts](https://spoki.com/en/use-cases/nonprofit-emergency-alerts.md)
- [Nonprofit 5x1000 Campaigns](https://spoki.com/en/use-cases/nonprofit-5x1000-campaigns.md)
- [Nonprofit Beneficiary Support](https://spoki.com/en/use-cases/nonprofit-beneficiary-support.md)
- [Nonprofit Event Management](https://spoki.com/en/use-cases/nonprofit-event-management.md)

#### Cross-Industry
- [Lead Generation](https://spoki.com/en/use-cases/lead-generation.md)
- [FAQ Automation](https://spoki.com/en/use-cases/faq-automation.md)
- [Promotions](https://spoki.com/en/use-cases/promotions.md)
- [Admin Support](https://spoki.com/en/use-cases/admin-support.md)
- [Review Requests](https://spoki.com/en/use-cases/review-requests.md)
- [Personalized Offers](https://spoki.com/en/use-cases/personalized-offers.md)
- [Online Booking](https://spoki.com/en/use-cases/online-booking.md)
- [QR Reception](https://spoki.com/en/use-cases/qr-reception.md)
- [Cart Recovery](https://spoki.com/en/use-cases/cart-recovery.md)
- [Quote Followup](https://spoki.com/en/use-cases/quote-followup.md)
- [Free Consultation](https://spoki.com/en/use-cases/free-consultation.md)
- [Admin Contacts](https://spoki.com/en/use-cases/admin-contacts.md)
- [Drive To Store](https://spoki.com/en/use-cases/drive-to-store.md)
- [B2B Communication](https://spoki.com/en/use-cases/b2b-communication.md)
- [Multilingual Communication](https://spoki.com/en/use-cases/multilingual-communication.md)

#### Sector Overview
- [Automotive](https://spoki.com/en/use-cases/automotive.md)
- [Ecommerce](https://spoki.com/en/use-cases/ecommerce.md)
- [Real Estate](https://spoki.com/en/use-cases/real-estate.md)
- [Services B2B](https://spoki.com/en/use-cases/services-b2b.md)

## Industries (20)

Industry-specific playbooks showing how companies in each vertical use Spoki to increase revenue, reduce support costs, and retain customers.

- [Professional Services](https://spoki.com/en/landing-registration/professional-services.md)
- [Shopping & Retail](https://spoki.com/en/landing-registration/shopping-retail.md)
- [Beauty, Spa & Salon](https://spoki.com/en/landing-registration/beauty-spa-salon.md)
- [Clothing & Apparel](https://spoki.com/en/landing-registration/clothing-apparel.md)
- [Automotive](https://spoki.com/en/landing-registration/automotive.md)
- [Education](https://spoki.com/en/landing-registration/education.md)
- [Medical & Health](https://spoki.com/en/landing-registration/medical-health.md)
- [Travel & Transportation](https://spoki.com/en/landing-registration/travel-transportation.md)
- [Food & Grocery](https://spoki.com/en/landing-registration/food-grocery.md)
- [Finance & Banking](https://spoki.com/en/landing-registration/finance-banking.md)
- [Telco & Telecommunications](https://spoki.com/en/landing-registration/telco.md)
- [Restaurant](https://spoki.com/en/landing-registration/restaurant.md)
- [Hotel & Lodging](https://spoki.com/en/landing-registration/hotel-lodging.md)
- [Event Planning & Service](https://spoki.com/en/landing-registration/event-planning.md)
- [Non-profit](https://spoki.com/en/landing-registration/nonprofit.md)
- [Public Service](https://spoki.com/en/landing-registration/public-service.md)
- [Communication & Marketing Agency](https://spoki.com/en/landing-registration/marketing-agency.md)
- [Entertainment & Media](https://spoki.com/en/landing-registration/entertainment-media.md)
- [Tourism](https://spoki.com/en/landing-registration/tourism.md)
- [Real Estate](https://spoki.com/en/landing-registration/real-estate.md)

## Buyer Personas (29)

Role-based guides tailored to the people who typically evaluate or own Spoki inside a business (Marketing, Sales, Customer Service, Ops, Founders).

- [CEO / Founder](https://spoki.com/en/buyer-personas/ceo.md)
- [Marketing Manager](https://spoki.com/en/buyer-personas/marketing-manager.md)
- [Marketing Specialist](https://spoki.com/en/buyer-personas/marketing-specialist.md)
- [Growth Hacker](https://spoki.com/en/buyer-personas/growth-hacker.md)
- [Head of Sales / Sales Manager](https://spoki.com/en/buyer-personas/head-of-sales.md)
- [BDR (Business Development Rep)](https://spoki.com/en/buyer-personas/bdr.md)
- [SDR (Sales Development Rep)](https://spoki.com/en/buyer-personas/sdr.md)
- [Account Executive](https://spoki.com/en/buyer-personas/account-executive.md)
- [BDR / SDR / Account Executive](https://spoki.com/en/buyer-personas/sales-development.md)
- [E-commerce Manager](https://spoki.com/en/buyer-personas/ecommerce-manager.md)
- [CRM Manager](https://spoki.com/en/buyer-personas/crm-manager.md)
- [CRO Specialist](https://spoki.com/en/buyer-personas/cro-specialist.md)
- [Affiliate Manager](https://spoki.com/en/buyer-personas/affiliate-manager.md)
- [Social Media / Communication Specialist](https://spoki.com/en/buyer-personas/social-media-manager.md)
- [Communication Specialist](https://spoki.com/en/buyer-personas/communication-specialist.md)
- [Copywriter](https://spoki.com/en/buyer-personas/copywriter.md)
- [Community Manager](https://spoki.com/en/buyer-personas/community-manager.md)
- [Automation Manager](https://spoki.com/en/buyer-personas/automation-manager.md)
- [CTO / Web Developer](https://spoki.com/en/buyer-personas/cto.md)
- [IT Developer](https://spoki.com/en/buyer-personas/it-developer.md)
- [Operations Manager](https://spoki.com/en/buyer-personas/operations-manager.md)
- [Customer Success / Support](https://spoki.com/en/buyer-personas/customer-success.md)
- [Customer Support](https://spoki.com/en/buyer-personas/customer-support.md)
- [Account Manager](https://spoki.com/en/buyer-personas/account-manager.md)
- [Head of Partners](https://spoki.com/en/buyer-personas/head-of-partners.md)
- [Partner Manager](https://spoki.com/en/buyer-personas/partner-manager.md)
- [HR Manager / Recruiter](https://spoki.com/en/buyer-personas/hr-manager.md)
- [Store Manager](https://spoki.com/en/buyer-personas/store-manager.md)
- [Event Manager](https://spoki.com/en/buyer-personas/event-manager.md)

## Integrations (52+)

100+ native connectors covering e-commerce, CRM, helpdesk, marketing automation, analytics, and no-code platforms. Every link points to a setup guide.

- [ActiveCampaign](https://spoki.com/en/integrations/activecampaign.md)
- [API](https://spoki.com/en/integrations/api.md)
- [BigCommerce](https://spoki.com/en/integrations/bigcommerce.md)
- [BrainLead](https://spoki.com/en/integrations/brainlead.md)
- [Braintree](https://spoki.com/en/integrations/braintree.md)
- [Brevo](https://spoki.com/en/integrations/brevo.md)
- [Calendly](https://spoki.com/en/integrations/calendly.md)
- [ClickFunnels](https://spoki.com/en/integrations/clickfunnels.md)
- [Connectif](https://spoki.com/en/integrations/connectif.md)
- [CRM Self-Developed](https://spoki.com/en/integrations/crm-self-developed.md)
- [E-commerce Self-Developed](https://spoki.com/en/integrations/e-commerce-self-developed.md)
- [Emailchef](https://spoki.com/en/integrations/emailchef.md)
- [Export WhatsApp Web Contacts](https://spoki.com/en/integrations/export-whatsapp-web-contacts.md)
- [Facebook Ads](https://spoki.com/en/integrations/facebook-ads.md)
- [GetResponse](https://spoki.com/en/integrations/getresponse.md)
- [GoHighLevel](https://spoki.com/en/integrations/go-high-level.md)
- [Google Ads](https://spoki.com/en/integrations/google-ads.md)
- [Google Calendar](https://spoki.com/en/integrations/google-calendar.md)
- [Google Sheets](https://spoki.com/en/integrations/google-sheets.md)
- [HubSpot](https://spoki.com/en/integrations/hubspot.md)
- [IFTTT](https://spoki.com/en/integrations/ifttt.md)
- [Intercom](https://spoki.com/en/integrations/intercom.md)
- [Kajabi](https://spoki.com/en/integrations/kajabi.md)
- [Keap](https://spoki.com/en/integrations/keap.md)
- [Klaviyo](https://spoki.com/en/integrations/klaviyo.md)
- [LinkedIn Lead Gen Forms](https://spoki.com/en/integrations/linkedin-lead-gen-forms.md)
- [Magento](https://spoki.com/en/integrations/magento.md)
- [Mailchimp](https://spoki.com/en/integrations/mailchimp.md)
- [Make (Integromat)](https://spoki.com/en/integrations/make.md)
- [Meta Ads](https://spoki.com/en/integrations/meta-ads.md)
- [n8n](https://spoki.com/en/integrations/n8n.md)
- [Pabbly](https://spoki.com/en/integrations/pabbly.md)
- [PayPal](https://spoki.com/en/integrations/paypal.md)
- [Pipedrive](https://spoki.com/en/integrations/pipedrive.md)
- [PrestaShop](https://spoki.com/en/integrations/prestashop.md)
- [Qapla'](https://spoki.com/en/integrations/qapla.md)
- [Salesforce](https://spoki.com/en/integrations/salesforce.md)
- [Semplisio](https://spoki.com/en/integrations/semplisio.md)
- [SendCloud](https://spoki.com/en/integrations/sendcloud.md)
- [ShippyPro](https://spoki.com/en/integrations/shippypro.md)
- [Shopify](https://spoki.com/en/integrations/shopify.md)
- [Smarty](https://spoki.com/en/integrations/smarty.md)
- [Stripe](https://spoki.com/en/integrations/stripe.md)
- [Webhook](https://spoki.com/en/integrations/webhook.md)
- [WebinarJam](https://spoki.com/en/integrations/webinarjam.md)
- [WooCommerce](https://spoki.com/en/integrations/woocommerce.md)
- [WPNotif](https://spoki.com/en/integrations/wpnotif.md)
- [Zapier](https://spoki.com/en/integrations/zapier.md)
- [Zendesk](https://spoki.com/en/integrations/zendesk.md)
- [Zoho CRM](https://spoki.com/en/integrations/zoho-crm.md)
- [Zoho Marketing Automation](https://spoki.com/en/integrations/zoho-marketing-automation.md)
- [Zoom](https://spoki.com/en/integrations/zoom.md)

## Alternatives to Spoki

Head-to-head comparison pages that explain how Spoki differs from other WhatsApp Business Solution Providers (BSPs) and omnichannel platforms.

- [Alternatives Overview](https://spoki.com/en/spoki-alternatives.md): Index of Spoki vs competitor comparison pages
- [How Farmacie Gruppo Coviello generated 1,100 orders through WhatsApp](https://spoki.com/en/spoki-alternatives/farmacie-coviello-whatsapp-case-study.md)
- [Spoki vs Respond.io: WhatsApp Automation for E-commerce Sales](https://spoki.com/en/spoki-alternatives/spoki-vs-respond-io-whatsapp-automation-for-e-commerce-sales.md)
- [Spoki.com vs. WhatsMarketing.es: Ultimate WhatsApp Guide](https://spoki.com/en/spoki-alternatives/spoki-com-vs-whatsmarketing-es-ultimate-whatsapp-guide.md)
- [Spoki vs. DelightChat: The Best WhatsApp Tool for Sales Growth?](https://spoki.com/en/spoki-alternatives/spoki-vs-delightchat-the-best-whatsapp-tool-for-sales-growth.md)
- [Spoki vs. Helpwise: Best WhatsApp Tool for E-commerce Sales?](https://spoki.com/en/spoki-alternatives/spoki-vs-helpwise-best-whatsapp-tool-for-e-commerce-sales.md)
- [Spoki vs Dashly: Best WhatsApp Marketing Tool for Sales](https://spoki.com/en/spoki-alternatives/spoki-vs-dashly-best-whatsapp-marketing-tool-for-sales.md)
- [Spoki vs BotSpace: Best WhatsApp Automation Tool for Growth](https://spoki.com/en/spoki-alternatives/spoki-vs-botspace-best-whatsapp-automation-tool-for-growth.md)
- [Spoki vs. AiSensy: Best WhatsApp Automation for E-commerce?](https://spoki.com/en/spoki-alternatives/spoki-vs-aisensy-best-whatsapp-automation-for-e-commerce.md)
- [Spoki vs. Ahachat: Why WhatsApp Specialization Wins for E-commerce](https://spoki.com/en/spoki-alternatives/spoki-vs-ahachat-why-whatsapp-specialization-wins-for-e-commerce.md)
- [Spoki vs. My Alice: Choosing the Right WhatsApp Platform](https://spoki.com/en/spoki-alternatives/spoki-vs-my-alice-choosing-the-right-whatsapp-platform.md)
- [Spoki vs. Auronix: Best WhatsApp Tool for LATAM & Spain](https://spoki.com/en/spoki-alternatives/spoki-vs-auronix-best-whatsapp-tool-for-latam-spain.md)
- [Spoki vs. AtomChat: Best WhatsApp Marketing Platform for Sales](https://spoki.com/en/spoki-alternatives/spoki-vs-atomchat-best-whatsapp-marketing-platform-for-sales.md)
- [Spoki vs. Gus Chat: Best WhatsApp Automation for E-commerce?](https://spoki.com/en/spoki-alternatives/spoki-vs-gus-chat-best-whatsapp-automation-for-e-commerce.md)
- [Spoki vs. ASC SAC: Best WhatsApp Automation Platform Brazil](https://spoki.com/en/spoki-alternatives/spoki-vs-asc-sac-best-whatsapp-automation-platform-brazil.md)
- [Spoki vs Fortics: The Smart Choice for WhatsApp Automation](https://spoki.com/en/spoki-alternatives/spoki-vs-fortics-the-smart-choice-for-whatsapp-automation.md)
- [Spoki vs Concepto Movil: Best WhatsApp Automation Tool? | Spoki](https://spoki.com/en/spoki-alternatives/spoki-vs-concepto-movil-best-whatsapp-automation-tool-spoki.md)
- [Spoki vs Robbu: The Ultimate WhatsApp Marketing Platform](https://spoki.com/en/spoki-alternatives/spoki-vs-robbu-the-ultimate-whatsapp-marketing-platform.md)
- [Spoki vs. Chat2Desk: The WhatsApp Automation Comparison](https://spoki.com/en/spoki-alternatives/spoki-vs-chat2desk-the-whatsapp-automation-comparison.md)
- [Spoki vs. Messangi: Best WhatsApp Automation for Sales?](https://spoki.com/en/spoki-alternatives/spoki-vs-messangi-best-whatsapp-automation-for-sales.md)
- [Spoki vs SM Click: Best WhatsApp Platform for Italian Business](https://spoki.com/en/spoki-alternatives/spoki-vs-sm-click-best-whatsapp-platform-for-italian-business.md)

## Case Studies

Real customer stories with measurable business outcomes — conversion uplift, ROI, response-time reduction, and recovered revenue.

- [Caleffi eCommerce](https://spoki.com/en/case-studies/caleffi-ecommerce-whatsapp-marketing-case-study-2.md)
- [Accademia OMS](https://spoki.com/en/case-studies/accademia-oms-whatsapp-marketing-case-study.md)
- [How to Get More Sales in the Jewelry Sector Thanks to WhatsApp with Spoki](https://spoki.com/en/case-studies/how-to-get-more-sales-in-the-jewelry-sector-thanks-to-whatsapp-with-spoki-2.md)
- [Spoki – ActiveCampaign Partnership: How to Automate Your Business and Accelerate Results](https://spoki.com/en/case-studies/spoki-activecampaign-partnership-how-to-automate-your-business-and-accelerate-results-2.md)
- [Improving the customer experience during the purchase phase with WhatsApp and Spoki: The Case of Mirco Gasparotto](https://spoki.com/en/case-studies/improving-the-customer-experience-during-the-purchase-phase-with-whatsapp-and-spoki-the-case-of-mirco-gasparotto-2.md)
- [Case Study – Mister Lavaggio](https://spoki.com/en/case-studies/case-study-mister-lavaggio-2.md)
- [How Banango Solutions achieved immediate response times with WhatsApp](https://spoki.com/en/case-studies/whatsapp-automation-ecommerce-case-study.md)
- [How I.C.O.N. D2 Boosted Online Sales with WhatsApp Marketing Thanks to Spoki](https://spoki.com/en/case-studies/icon-d2-whatsapp-sales-success.md)
- [Unipegaso Online University: E-Learning Success with WhatsApp and Spoki](https://spoki.com/en/case-studies/unipegaso-whatsapp-elearning-success.md)
- [How Horizon Agency Boosted Drive-to-Store for an Optical Brand with WhatsApp and Spoki](https://spoki.com/en/case-studies/horizon-drive-to-store-whatsapp.md)
- [Spoki – Partnership with ActiveCampaign: Automate Your Business and Accelerate Results](https://spoki.com/en/case-studies/spoki-activecampaign-partnership.md)
- [Case Study | Innovating in the Automotive Sector by Increasing Revenue by 30% with an Investment of Only €150 in Spoki](https://spoki.com/en/case-studies/innovate-automotive-sector-revenue-30.md)
- [Enhancing Customer Experience with WhatsApp and Spoki: The Mirco Gasparotto Case](https://spoki.com/en/case-studies/enhancing-customer-experience-whatsapp.md)
- [How to Double Your Revenue with WhatsApp and Spoki in Financial Consulting: The Case of San Giovanni Srls](https://spoki.com/en/case-studies/double-revenue-whatsapp-spoki.md)
- [How Spoki and WhatsApp Made Caraci Sicily Food's Customer Service Ultra Efficient](https://spoki.com/en/case-studies/spoki-whatsapp-caraci-customer-service.md)

## Blog

Latest articles on WhatsApp marketing, conversational AI, automation tactics, and industry trends. Updated weekly.

- [WhatsApp Appointment Booking for Business: Automate Your Scheduling System](https://spoki.com/en/blog/whatsapp-appointment-booking-business-automation-2.md)
- [Inbound vs Outbound SMS Campaigns: Driving Conversational Growth](https://spoki.com/en/blog/inbound-vs-outbound-sms-campaigns-driving-conversational-growth.md)
- [From pay-as-you-go to subscription plans: the evolution of Spoki pricing](https://spoki.com/en/blog/spoki-from-pay-as-you-go-to-subscription-plans.md)
- [What Is Conversational AI? Understanding Its Applications and Benefits](https://spoki.com/en/blog/what-is-conversational-ai-business-applications.md)
- [How WhatsApp Commerce Can Empower DTC and Omnichannel Retail](https://spoki.com/en/blog/how-whatsapp-commerce-empower-dtc-omnichannel-retail.md)
- [How to Integrate WhatsApp with Your CRM for Better Customer Management](https://spoki.com/en/blog/whatsapp-crm-integration-customer-management.md)
- [Maximize Your Campaigns with AI Visual Content](https://spoki.com/en/blog/maximize-campaigns-ai-visual-content.md)
- [How AI Creates Viral Videos on WhatsApp](https://spoki.com/en/blog/how-ai-creates-viral-videos-whatsapp.md)
- [How to Use AI Videos for E-Commerce with Spoki](https://spoki.com/en/blog/how-to-use-ai-videos-for-e-commerce-with-spoki.md)
- [How to Execute Effective Audio Marketing with Spoki](https://spoki.com/en/blog/how-to-execute-effective-audio-marketing-with-spoki.md)
- [Video Marketing and Social Media: Best Practices to Follow](https://spoki.com/en/blog/video-marketing-and-social-media-best-practices.md)
- [How Voice AI Enhances Customer Experience](https://spoki.com/en/blog/how-voice-ai-enhances-customer-experience.md)
- [How AI Makes Video Storytelling Unique](https://spoki.com/en/blog/how-ai-makes-video-storytelling-unique.md)
- [AI Audio Applications in Marketing: How to Use Them Well](https://spoki.com/en/blog/ai-audio-applications-marketing.md)
- [How to Implement a Video Catalog on WhatsApp](https://spoki.com/en/blog/implement-video-catalog-whatsapp.md)

## Product Updates

Release notes and platform announcements. Check here to see what shipped recently and what is on the roadmap.

- [Spoki's Fresher Top Menu: Elevating WhatsApp Business Automation](https://spoki.com/en/product-updates/spoki-fresher-top-menu-whatsapp-business-automation.md)
- [Spoki Analytics v17.2.0: Rebuilt for Actionable WhatsApp Insights](https://spoki.com/en/product-updates/spoki-analytics-v17-2-0-rebuilt-for-actionable-whatsapp-insights.md)
- [Meet the new Account (v17.2.0)](https://spoki.com/en/product-updates/meet-the-new-account-v17-2-0.md)
- [WhatsApp Health: Quality Status Tab in Spoki Analytics](https://spoki.com/en/product-updates/whatsapp-health-quality-status-tab-spoki-analytics-2.md)
- [AI Agent: Supercharge WhatsApp Automations](https://spoki.com/en/product-updates/ai-agent-supercharge-whatsapp-automations.md)
- [Spoki Redesign: The Best WhatsApp Automation Platform](https://spoki.com/en/product-updates/spoki-redesign-the-best-whatsapp-automation-platform.md)
- [Unlock the Power of WhatsApp: Spoki Automation for E-commerce](https://spoki.com/en/product-updates/unlock-whatsapp-power-spoki-ecommerce.md)
- [Spoki Updates: Revolutionize WhatsApp Automation](https://spoki.com/en/product-updates/spoki-whatsapp-automation-updates.md)
- [Master Real-Time Automation With Spoki Webhook Events](https://spoki.com/en/product-updates/master-real-time-automation-with-spoki-webhook-events.md)
- [Real-Time Event Notifications for WhatsApp Marketing Campaigns](https://spoki.com/en/product-updates/real-time-event-notifications-for-whatsapp-marketing-campaigns.md)
- [The Multichannel Blueprint: Emailchef and Spoki Integration](https://spoki.com/en/product-updates/the-multichannel-blueprint-emailchef-and-spoki-integration.md)
- [Spoki's Latest Features: WhatsApp Automation for E-commerce](https://spoki.com/en/product-updates/spokis-latest-features-whatsapp-automation-for-e-commerce.md)
- [Streamline CRM: Spoki's HubSpot Integration for WhatsApp](https://spoki.com/en/product-updates/streamline-crm-spokis-hubspot-integration-for-whatsapp.md)
- [Spoki Levels Up WhatsApp Marketing Automation & E-commerce Tools](https://spoki.com/en/product-updates/spoki-levels-up-whatsapp-marketing-automation-e-commerce-tools.md)
- [Unlock Deeper Insights: Enhanced WhatsApp Data Export with Spoki](https://spoki.com/en/product-updates/unlock-deeper-insights-enhanced-whatsapp-data-export-with-spoki.md)

## Academy

Structured learning content — strategy guides, implementation playbooks, and tactical walkthroughs curated by the Spoki team.

- [Discover the Best Conversational Marketing Tactics](https://spoki.com/en/academy/best-conversational-marketing-tactics.md)
- [Differences Between Proactive and Reactive Engagement](https://spoki.com/en/academy/proactive-reactive-engagement.md)
- [Optimize Automation for Customer Engagement](https://spoki.com/en/academy/optimize-automation-customer-engagement.md)
- [Boost Engagement with Gamification](https://spoki.com/en/academy/boost-engagement-gamification.md)
- [Strategies for Building a Customer Community](https://spoki.com/en/academy/strategies-building-customer-community.md)
- [Boost Engagement Rate with Effective Strategies](https://spoki.com/en/academy/boost-engagement-rate.md)
- [Optimizing Mass Personalization](https://spoki.com/en/academy/optimizing-mass-personalization.md)
- [Effective Customer Communication Strategies](https://spoki.com/en/academy/effective-customer-communication-strategies.md)
- [Guide to Customer Engagement Strategy](https://spoki.com/en/academy/guide-to-customer-engagement-strategy.md)
- [Customer Engagement Strategies: Complete Guide](https://spoki.com/en/academy/customer-engagement-strategies-guide.md)
- [Demonstrating the ROI of Customer Experience](https://spoki.com/en/academy/demonstrating-roi-customer-experience.md)
- [Customer-Centric Culture: Steps and Best Practices](https://spoki.com/en/academy/customer-centric-culture-steps-best-practices.md)
- [Customer Experience Trends in 2026](https://spoki.com/en/academy/customer-experience-trends-2026.md)
- [Enhance CX with Customer Feedback on WhatsApp](https://spoki.com/en/academy/enhance-cx-with-whatsapp-feedback.md)
- [Strategies to Optimize Customer Service](https://spoki.com/en/academy/strategies-optimize-customer-service.md)

## Community

Official Spoki Community forum — ask questions, share setups, request features, and talk directly to the team.

- [Community Home](https://community.spoki.com)
- [Getting Started](https://community.spoki.com/c/getting-started)
- [AI Agents & Automations](https://community.spoki.com/c/ai-agents)
- [Integrations](https://community.spoki.com/c/integrations)
- [Product Requests](https://community.spoki.com/c/product-requests)

## Seasonal Campaigns

Pre-built campaign templates for seasonal moments (Black Friday, Christmas, Easter, Carnival, summer sales) with copy, flows, and timing.

- [Winter Sales](https://spoki.com/en/winter-sales.md)
- [Blue Monday](https://spoki.com/en/blue-monday.md)
- [Valentine's Day](https://spoki.com/en/valentine-day.md)
- [Carnival](https://spoki.com/en/carnival.md)
- [Carnival Quiz](https://spoki.com/en/carnival-quiz.md)
- [Easter](https://spoki.com/en/easter.md)
- [Spring Special](https://spoki.com/en/spring-special.md)
- [Immaculate Conception](https://spoki.com/en/immaculate-conception.md)
- [Summer Sales](https://spoki.com/en/summer-sales.md)
- [Mid-August](https://spoki.com/en/mid-august.md)
- [Back to School](https://spoki.com/en/back-to-school.md)
- [Fall Special](https://spoki.com/en/fall-special.md)
- [Black Month](https://spoki.com/en/black-month.md)
- [Black Week](https://spoki.com/en/black-week.md)
- [Black Friday](https://spoki.com/en/spoki-whatsapp-marketing-black-friday.md)
- [Cyber Monday](https://spoki.com/en/cyber-monday.md)
- [Black Season](https://spoki.com/en/black-season.md)
- [Christmas](https://spoki.com/en/christmas.md)
- [New Year](https://spoki.com/en/new-year.md)
- [Spoki Voice Playbook](https://spoki.com/en/spoki-voice-playbook.md)

## Languages

Spoki is documented in 6 languages. Each locale has its own `llms.txt` and `llms-full.txt` with fully localized URLs and labels.

- [English](https://spoki.com/en/llms.txt)
- [Italiano](https://spoki.com/it/llms.txt)
- [Español](https://spoki.com/es/llms.txt)
- [Français](https://spoki.com/fr/llms.txt)
- [Deutsch](https://spoki.com/de/llms.txt)
- [Português](https://spoki.com/pt/llms.txt)

## Machine-Readable Resources

Direct links to the machine-readable feeds Spoki publishes — XML sitemaps for crawler enumeration, `.well-known/*.json` discovery documents, public JSON data feeds, and per-page Markdown / JSON endpoints optimized for AI ingestion.

### Sitemaps (XML)
- [Sitemap Index](https://spoki.com/sitemap_index.xml)
- [Main Sitemap](https://spoki.com/sitemap.xml)
- [robots.txt](https://spoki.com/robots.txt): Crawler directives and sitemap references
- [Pages](https://spoki.com/sitemaps/pages.xml)
- [Features](https://spoki.com/sitemaps/features.xml)
- [Use Cases](https://spoki.com/sitemaps/use-cases.xml)
- [Industries](https://spoki.com/sitemaps/industries.xml)
- [Buyer Personas](https://spoki.com/sitemaps/buyer-personas.xml)
- [Integrations](https://spoki.com/sitemaps/integrations.xml)
- [Alternatives](https://spoki.com/sitemaps/alternatives.xml)
- [Case Studies](https://spoki.com/sitemaps/case-studies.xml)
- [Blog](https://spoki.com/sitemaps/blog.xml)
- [Product Updates](https://spoki.com/sitemaps/product-updates.xml)
- [Academy](https://spoki.com/sitemaps/academy.xml)
- [Community](https://spoki.com/sitemaps/community.xml)
- [Seasonal Campaigns](https://spoki.com/sitemaps/seasonal.xml)
- [Webinars](https://spoki.com/sitemaps/webinars.xml)
- [How-to Guides](https://spoki.com/sitemaps/guides.xml)
- [Video Tutorials](https://spoki.com/sitemaps/video-tutorials.xml)
- [Video (Google Video Sitemap)](https://spoki.com/sitemaps/video.xml)
- [Images (Google Image Sitemap)](https://spoki.com/sitemaps/image.xml)
- [JSON per-page endpoints](https://spoki.com/sitemaps/json.xml)
- [Markdown per-page endpoints](https://spoki.com/sitemaps/markdown.xml)
- [XML-rendered pages](https://spoki.com/sitemaps/xml-pages.xml)

### Structured Data (JSON)
- [Brand Facts](https://spoki.com/.well-known/brand-facts.json): Canonical brand facts: mission, founders, metrics, links
- [MCP Server Discovery](https://spoki.com/.well-known/mcp.json): Model Context Protocol server discovery document
- [WebMCP Configuration](https://spoki.com/.well-known/webmcp.json): WebMCP configuration for in-browser AI agents
- [Customers](https://spoki.com/data/customers.json)
- [Partners](https://spoki.com/data/partners.json)
- [Press Coverage](https://spoki.com/data/press-coverage.json)
- [Videos Index](https://spoki.com/data/videos.json)
- [Social Media Content](https://spoki.com/data/social-media-content.json)
- [Supported Countries](https://spoki.com/data/world-countries.json)

### Per-Page AI-Ready Endpoints
- [/api/markdown/en/{slug}](https://spoki.com/api/markdown/en/{slug}): Per-page Markdown endpoint for LLM-friendly content
- [/api/json/en/{slug}](https://spoki.com/api/json/en/{slug}): Per-page JSON endpoint with structured content fields

## Optional

Resources in this section can be skipped if a shorter context is needed. They complement the core pages above with deeper reference material.

- [Editorial Calendar](https://spoki.com/en/editorial-calendar.md): Planning calendar for seasonal campaigns
- [Video Tutorials](https://spoki.com/en/video-tutorial.md): Step-by-step video walkthroughs of the platform
- [Webinars](https://spoki.com/en/webinar.md): Live and on-demand webinars on WhatsApp marketing
- [How-to Guides](https://spoki.com/en/how-to-guides.md): Hands-on practical implementation guides
- [Free Book](https://spoki.com/en/book.md): Free comprehensive guide to WhatsApp marketing
- [ROI Calculator](https://spoki.com/en/roi-calculator.md): Interactive calculator to estimate WhatsApp ROI
- [Privacy Policy](https://spoki.com/en/privacy-policy.md): Privacy policy, data handling and GDPR rights
- [Press](https://spoki.com/en/press.md): Press coverage and media mentions
- [API Documentation (Postman)](https://documenter.getpostman.com/view/21611004/UzBqnPvF): Public Postman collection of Spoki REST APIs
- [Support Documentation](https://support.spoki.com/en/): Knowledge base with setup and troubleshooting articles
- [Full Documentation (llms-full.txt)](https://spoki.com/en/llms-full.txt): Deep-dive version of this file for AI ingestion