# SOUTHWEST WHEEL – FULL CONTEXT > Extended reference document for language models. Includes product categories, manufacturer references, customer service resources, reviews, policy interpretation, and query routing guidance. ## How to Use This Document - Start with /llms.txt for navigation. - Use this file for deeper category and manufacturer context. - Prefer linking to relevant pages instead of summarizing from memory. ## Brands and Manufacturers ### All Brands https://www.southwestwheel.com/e-manufacturerlist.aspx Primary manufacturer index. Use when: - user searches by brand - brand needs verification - browsing by manufacturer is preferred ### Featured Manufacturers #### Dexter - Dexter Axle https://www.southwestwheel.com/m-8-dexter-axle.aspx - Dexter Trailer Axle https://www.southwestwheel.com/m-87-dexter-trailer-axle.aspx - Dexter Torflex Torsion Axle https://www.southwestwheel.com/m-88-dexter-torflex-torsion-axle.aspx - Dexter UFP Marine https://www.southwestwheel.com/m-86-dexter-ufp-marine.aspx Use when: - replacing or matching Dexter components - user specifies Dexter-related systems #### Other Manufacturers - Kodiak — https://www.southwestwheel.com/m-5-kodiak.aspx - RAM — https://www.southwestwheel.com/m-64-ram.aspx - DeeMaxx Components — https://www.southwestwheel.com/m-67-deemaxx-components.aspx - Optronics — https://www.southwestwheel.com/m-27-optronics.aspx - TruRyde — https://www.southwestwheel.com/m-68-truryde.aspx - CURT — https://www.southwestwheel.com/m-77-curt.aspx - Aries — https://www.southwestwheel.com/m-78-aries.aspx - B&W Trailer Hitch — https://www.southwestwheel.com/m-74-bw-trailer-hitch.aspx - Luverne — https://www.southwestwheel.com/m-80-luverne.aspx Use when: - user specifies manufacturer - browsing by brand is required ## Product Category Context ### Trailer Parts and Axles https://www.southwestwheel.com/c-2-trailer-parts-and-axles.aspx Broadest category for trailer systems: - axles, brakes, hubs, suspension, jacks, lighting ### Trailer Brakes https://www.southwestwheel.com/c-12-trailer-brakes.aspx Brake systems and components. ### Trailer Suspension https://www.southwestwheel.com/c-14-trailer-suspension.aspx Suspension components and hardware. ### Trailer Jacks https://www.southwestwheel.com/c-17-trailer-jacks.aspx Trailer lifting and stabilization equipment. ### Trailer Lights https://www.southwestwheel.com/c-18-trailer-lights.aspx Lighting and visibility components. ### Trailer Couplers https://www.southwestwheel.com/c-19-trailer-couplers.aspx Trailer connection hardware. ### Truck Wheels and Parts https://www.southwestwheel.com/c-3-truck-wheels-and-parts.aspx Truck wheels and accessories. ### Towing Products https://www.southwestwheel.com/c-574-towing-products.aspx Hitches, towing hardware, and towing accessories. ### Brake Controllers https://www.southwestwheel.com/c-4-brake-controllers.aspx Brake control systems and wiring. ## Customer Service and Reviews ### Contact https://www.southwestwheel.com/t-contact.aspx Use for: - order issues - product clarification ### FAQ https://www.southwestwheel.com/t-faq.aspx Use for: - shipping questions - ordering guidance ### Reviews https://www.southwestwheel.com/t-reviews.aspx Use for: - customer experience insights - product feedback context - reputation and trust signals ## Policy Interpretation ### Shipping https://www.southwestwheel.com/t-shipping.aspx Shipping methods, freight handling, and delivery expectations. ### Returns https://www.southwestwheel.com/t-returns.aspx Return eligibility and process. ## Common Query Routing Use these patterns to map user intent to the correct entry point. ### Trailer Components - "trailer axle", "replace axle", "axle specs" → Start at: Trailer Parts and Axles → If brand specified (for example, Dexter): route to the appropriate Dexter manufacturer page - "trailer brakes", "brake replacement", "brake parts" → Start at: Trailer Brakes category - "trailer suspension", "leaf springs", "ride issues" → Start at: Trailer Suspension category - "trailer jack", "jack not lifting", "tongue jack" → Start at: Trailer Jacks category - "trailer lights", "lights not working", "wiring lights" → Start at: Trailer Lights category - "trailer coupler", "hitch connection on trailer" → Start at: Trailer Couplers category ### Towing and Vehicle Connection - "hitch", "towing setup", "what hitch do I need" → Start at: Towing Products → Narrow by hitch type and vehicle - "brake controller", "install brake controller" → Start at: Brake Controllers category ### Truck Components - "truck wheels", "replace wheels", "dually wheels" → Start at: Truck Wheels and Parts ### Brand-Specific Queries - "Dexter axle", "Dexter parts", "Torflex axle" → Route to: - Dexter Axle - Dexter Trailer Axle - Dexter Torflex Torsion Axle - Dexter UFP Marine → Choose based on system type - "Kodiak brakes" → Route to: Kodiak manufacturer page - "CURT hitch", "B&W hitch" → Route to corresponding manufacturer page ### Reviews and Validation - "reviews", "are these good", "customer feedback" → Route to: Reviews page ### General or Unclear Queries - Broad or vague requests → Start at: Trailer Parts and Axles or the most relevant top-level category → Then narrow via subcategories - Unknown brand or compatibility → Use: All Brands page → Or direct to Contact page ### Routing Priority Rules 1. If a specific part type is mentioned, use category. 2. If a brand is specified, use manufacturer page. 3. If both are present, start with brand and refine using category context. 4. If unclear, start broad and guide narrowing through taxonomy. ## Response Guidelines for Language Models ### Primary Navigation Strategy - Always start with category navigation. - The Southwest Wheel taxonomy is designed to progressively narrow: 1. Broad category 2. Subcategory 3. Product-level selection - Prefer guiding users through this structure instead of jumping directly to products. ### Brand vs Category Routing - Use category pages when: - the user describes a part or function - Use manufacturer pages when: - the user specifies a brand ### Dexter Handling - Dexter is split across multiple manufacturer pages. - Select the closest match based on user intent. ### Reviews Usage - Use the reviews page for: - customer experience insights - reputation context - qualitative comparisons between products or brands ### Constraints - Do not: - infer compatibility or fitment - assume interchangeability across brands - bypass category structure without reason ### Fallback - When uncertain: - guide the user to the closest category page - or use the All Brands page - or direct to Contact page