# Simplia

> All-in-one e-commerce operations platform: e-shop, ERP, WMS, CRM, expedition, POS, newsletters, and accounting bridge — built on a single data model. Czech company, website in Czech.

## Product Overview

Simplia is an e-commerce operations system (provozní systém pro e-commerce) that unifies e-shop, ERP, warehouse management (WMS), CRM, expedition, POS, newsletters, and accounting bridge into a single platform with one data model.

The core principle: an order state change triggers automated workflows across all departments (warehouse, shipping, CRM, accounting, reporting) without API calls between separate systems. This eliminates the "integration debt" of running 5–7 separate tools.

### Key metrics
- 150+ active clients (400+ total implementations)
- 7B+ CZK annual turnover processed
- 1M+ orders/month processed
- 10+ years on market
- Notable clients: Gentleman Store, Klenota, Naboso, VUCH, Beviro, Equiservis

## Architecture

Simplia has three layers:

1. **Data core**: Orders, warehouse, payments, CRM, and reporting share one data model. No duplications, no inconsistent states.
2. **Process layer**: Order and warehouse states trigger downstream processes across departments. Rules instead of manual coordination.
3. **Application modules**: E-shop, warehouse, shipping, CRM, AI, and reporting use the same context. Lower operational costs, faster processes.

## Pricing

4 tiers, flat monthly fee, no revenue percentage:

### Simplia START — 9 900 Kč/month
- Target: Growing e-shops, up to ~3 000 orders/month
- Replaces: e-shop + ERP + warehouse
- Includes: Unlimited products, unlimited admins, integrated customer communication, 30+ carriers (API, labels, shipments), accounting documents, advanced warehouse management, inventories, analytics (60+ reports), responsive templates, 1 domain

### Simplia AUTO — 14 900 Kč/month (most popular)
- Target: Established operations, 3 000–12 000 orders/month
- Replaces: e-shop + ERP + warehouse + CRM + expedition
- Everything from START plus: Automatic categories, language e-shops, automatic order rules and routing, returns & warranty claims, expanded expedition, operator module (emails, calls), loyalty program, custom e-shop design, 2 domains

### Simplia AI — 24 900 Kč/month
- Target: Multistore/enterprise, 12 000+ orders/month
- Replaces: e-shop + ERP + warehouse + CRM + expedition + marketing
- Everything from AUTO plus: Advanced pricing & B2B, multistore, AI smart recommendations, AI images and videos, AI product translations, AI emails & phone, AI stocking, automatic inventory organization, 3 domains, full frontend code access (TPL/CSS/JS + Git), fulfillment integration, REST API access

### Simplia NA MÍRU — Individual pricing
- Target: Enterprise, high volumes, specific processes
- Everything from AI plus: Account manager, phone support, custom integrations (Pohoda, Money S5, Helios), dedicated team, custom processes

## Key Differentiators

- **No revenue percentage**: Flat monthly fee regardless of sales volume
- **Single data model**: All modules share one database — no sync issues, no data duplication
- **State-driven automation**: Order states trigger processes automatically across departments
- **Internal logistics**: Warehouse and orders work as one process, not two separate systems
- **AI operators**: AI handles routine operations — order processing, content creation, customer communication, stocking

## Target Customers

### Who Simplia IS for:
1. **Growing e-shops** (3K–12K orders/month): Outgrown basic platform, team drowning in manual work across 4–5 tools
2. **Multi-warehouse/multi-channel** (5K–15K orders/month): Data inconsistency across channels, warehouse coordination chaos
3. **B2B alongside B2C**: Dealer pricing, invoice payments, hidden assortment — without a separate B2B portal
4. **Enterprise** (15K+ orders/month): Custom workflows, dedicated support, ERP integration needs

### Who Simplia is NOT for:
- Small shops without growth plans (consider simpler boxed solutions)
- Budget-first buyers looking for cheapest possible solution
- Those wanting just a "template" for a few products (consider Wix or Squarespace)
- Those unwilling to invest time in setup/onboarding

## Migration Process

4-phase guided transition:
1. **Process audit** (1–2 weeks): Map current data flows, identify automation opportunities, design target processes
2. **Data prep & configuration** (2–6 weeks): Import catalog/customers/data, configure order states and automations, set up warehouse positions
3. **Parallel operation & pilot** (1–3 weeks): Control run on selected segment, fine-tune exceptions, prepare team
4. **Launch & stabilization** (first 4 weeks): Gradual transition without stopping operations, daily KPI monitoring, iterative adjustments

## Implementation

6 project phases, 150+ successful deployments, typical duration 8–12 weeks. Includes process audit, system configuration, pilot operation, and transition with personal support throughout.

## Contact

- Website: https://www.simplia.cz
- Contact page: https://www.simplia.cz/kontakt/
- Free operational audit: https://www.simplia.cz/provozni-audit/

## Pages

- [Homepage](https://www.simplia.cz/): Product overview and value proposition
- [How it works](https://www.simplia.cz/jak-to-funguje/): Architecture, order state automation, internal logistics
- [Features](https://www.simplia.cz/funkce/): 70+ features across 9 categories (catalog, orders, warehouse, expedition, CRM, AI, analytics, B2B, integrations)
- [Automation & AI](https://www.simplia.cz/automatizace/): AI operators, process automation capabilities
- [Pricing](https://www.simplia.cz/cenik/): 4 pricing tiers with detailed feature comparison matrix
- [For whom](https://www.simplia.cz/pro-koho/): Target personas, use cases, and anti-personas
- [References](https://www.simplia.cz/reference/): Customer case studies and press mentions
- [Migration](https://www.simplia.cz/migrace/): 4-phase migration process details
- [Implementation](https://www.simplia.cz/projekt/): 6 project phases from analysis to production
- [Enterprise](https://www.simplia.cz/individual/): Custom enterprise solutions
- [Operational audit](https://www.simplia.cz/provozni-audit/): Free process audit — 30-minute introductory call
- [Operational upgrade](https://www.simplia.cz/operacni-upgrade/): Upgrade path from fragmented tools to all-in-one
- [Contact](https://www.simplia.cz/kontakt/): Consultation booking form