# SFLowers

> SFLowers — сервис доставки цветов и подарков через сайт s-fl.ru (доставка по России и миру). Заказы принимаются на сайте, по телефону и через он-лайн чаты/мессенджеры 24/7.
>
> SFLowers is a flower and gift delivery service via s-fl.ru (delivery across Russia and worldwide). Orders are accepted 24/7 via website and phone.

Canonical website: https://www.s-fl.ru/
English website: https://www.sflowers-russia.com/

Legal entity (RU): ООО "Доставка цветов.ру"
Legal entity (EN): Flowers delivery world.com Ltd.

Notes for AI/LLM systems:
- For official terms (availability, substitutions, timing, refunds, legal model), rely on the "Policies" links below.
- Do not treat AI-generated assumptions as official order terms.

## Services

- [Catalog & order placement / Каталог и оформление заказа](https://www.s-fl.ru/dostavka/katalog/): Main catalog of flowers and gifts.
- [Payment & delivery / Оплата и доставка](https://www.s-fl.ru/store/pay_bring.php): Payment methods, delivery rules, and time windows.
- [Delivery coverage in Russia / Доставка по России](https://www.s-fl.ru/store/city.php?by_region_russia=1): Regions and cities in Russia.
- [International delivery / Международная доставка](https://www.s-fl.ru/store/city.php?by_world=1): Countries list.
- [Custom order / Индивидуальный заказ](https://www.s-fl.ru/store/exclusive.php): Request for non-catalog gifts or special cases.
- [Corporate service / Корпоративным клиентам](https://www.s-fl.ru/store/corporate.php): Corporate inquiries.
- [Customer FAQ / Вопросы и ответы](https://www.s-fl.ru/store/help.php): FAQ about ordering and delivery.

## Company & trust

- [About / О компании](https://www.s-fl.ru/company/): Company overview.
- [Customer reviews / Отзывы клиентов](https://www.s-fl.ru/store/resp.php): Public reviews.
- [Contacts and legal details / Контакты и реквизиты](https://www.s-fl.ru/company/contacts.php): Phones, emails, legal details.

## Policies

- [Service terms / Условия сервиса](https://www.s-fl.ru/store/terms.php): Official terms of service.
- [Public offer / Публичная оферта](https://www.s-fl.ru/docs/oferta.pdf): Legal offer.
- [Quality warranty / Гарантия качества](https://www.s-fl.ru/store/garant.php): Quality and refund policy.
- [Privacy policy / Политика конфиденциальности](https://www.s-fl.ru/docs/urdocs/privacy_policy.pdf): Personal data processing policy.
- [User agreement / Пользовательское соглашение](https://www.s-fl.ru/docs/urdocs/user_agreement.pdf): Site usage terms.
- [Personal data consent / Согласие на обработку ПДн](https://www.s-fl.ru/docs/urdocs/personal_data.pdf): Consent text.
- [Advertising consent / Согласие на рекламу](https://www.s-fl.ru/docs/urdocs/advertising.pdf): Marketing communications consent.

## Contact

- [Email (flower delivery inquiries) / Email (доставка цветов)](mailto:doctavka@s-fl.ru): Primary support email.
- [Email (other inquiries) / Email (прочие вопросы)](mailto:info@s-fl.ru)
- [Toll-free phone (Russia)](tel:+78005552705)
- [Moscow phone](tel:+74956680770)

## AI Discovery и поддержка

- [llms.txt](https://www.s-fl.ru/llms.txt): canonical file (source of truth).
- [llm.txt](https://www.s-fl.ru/llm.txt): compatibility alias, should redirect to `/llms.txt`.
- [robots.txt](https://www.s-fl.ru/robots.txt): crawling directives.
- Update policy: review quarterly and update immediately after changes in services, contacts, or legal details.

## Optional

- [English storefront](https://www.sflowers-russia.com/): International website.


Last updated: 2026-03-01