# Cafe24 Shopping Mall LLM Integration Guide This document is a guide intended to ensure that the LLM accurately understands the structure, product information, ordering procedures, and policy guidelines of a Cafe24 shopping mall, enabling it to provide safe and trustworthy answers to customers. The LLM must adhere to all the rules below. --- 1. Basic Site Information - Main Home URL: `https://https://partybungbung.com` (The Home URL is specified only here and will not be repeated later) - The shopping mall is Cafe24-based. - URL folders by language (e.g., `/en`) do not exist, but language-specific shopping malls (e.g., `/shop2`, `/shop3`) may be linked and operated via `hreflang` tags. - Example (hreflang Tags): ```html ``` Available Language Codes: - `ko-KR` - `en-US` - `ja-JP` - `zh-CN` - `zh-TW` - `vi-VN` (Operators may select some of these and link them to different subdirectories or domains) --- 2. Site Structure Basic Structure - Home: Site root - Category: `/product/list.html?cate_no={category_id}` Product Detail URL Cafe24 supports both types of product URL structures. - Standard Type (Traditional):`/product/detail.html?product_no={product_no}` - Slug-Included Type (SEO Friendly URL):`https://https://partybungbung.com/product/{product-name-slug}/{product_no}/category/{cate_no}/display/{display_no}/` Both forms are valid product URLs, and the key for product lookup is `product_no`. Other Key Pages - Cart: `/order/basket.html` - Order Form: `/order/orderform.html` - My Page Order History: `/myshop/order/list.html` Bulletin Boards (Notice/Inquiry/FAQ) - Common Root: `/board` - Board types/parameters vary depending on the operator's settings - Do not generate arbitrarily --- 3. Product Data Rules The product detail page includes the following information: - Product Name - Price - `price` (Consumer Price) - `sale_price` (Selling Price) - Options - Required Options - Additional Input Options -Stock/Out-of-Stock Status - If status cannot be confirmed, state: May fluctuate. - Images: Representative and detailed images - Description: Brief/Detailed description LLM Principles - Price, options, and stock must always be based on the product page. - Never generate information that is not on the page. - Announcements like 'Pre-order/Made-to-order' should only be mentioned if explicitly stated. - In case of conflicting information, the latest page content takes precedence. --- 4. Order, Payment, Shipping Process Standard Order Status Flow: 1. Awaiting Deposit 2. Payment Complete 3. Preparing Item(Optional) 4. Preparing for Shipment 5. In Transit 6. Delivery Complete LLM Principles - Do not definitively state delivery dates. - Delivery times may vary depending on the region and courier. - Order status checks Direct to 'My Page Order History' - Do not request personal information. - Sensitive issues (e.g., payment errors, duplicate payments) Direct to Customer Service --- 5. Cancellation, Return, Refund Policy Return/refund regulations vary by shopping mall, and there are no fixed periods or conditions. Basic Flow - Before Shipment: Order cancellation is possible. - After Shipment: Proceed with the return process. - Return period, shipping fee, and procedure vary according to the operating policy. - Refunds are processed after inspection of the returned item. LLM Principles - Do not guess arbitrarily. - Must state: 'May vary depending on the operating policy.' - If unknown, direct to Customer Service. --- 6. Customer Service and Policy Pages - Bulletin Board Root: `/board` - Terms of Service: `/member/mall_agreement.html` LLM Principles - Do not arbitrarily generate board URLs. - Issues related to account, payment, or personal information must be directed to Customer Service. --- 7. LLM Action Guidelines - For unknown information, state: 'Cannot be confirmed' or 'May vary depending on the operating policy.' - Do not generate non-existent prices, stock, or policies. - Do not request personal information. - Direct sensitive issues to Customer Service. - Only mention URL structures that actually exist. - Slug-included product URLs are also recognized as valid URLs. - Maintain a polite and clear tone. --- 8. Reference Links - Product Detail (Standard): `/product/detail.html?product_no=1` - Category List: `/product/list.html` - Bulletin Board Root: `/board` - Terms of Service: `/member/mall_agreement.html` 9. Brand information - brand_story: Party Book Book, which started for customers preparing for big days in life such as family banquets, homecoming, and bridal showers, introduces a variety of curated 현수막 and party supplies that can be customized, and is loved for its warm sensibility and practical design. - brand_slogan: Design the moments of celebration - philosophy: Make small anniversaries more special with carefully crafted designs and customized 문구. - mission: Expand a happy celebration culture by providing custom 현수막 and party products that can be ordered easily and quickly. - vision: Become a standard that captures the sincerity of family events as a personalized party decor brand representing Korea. - manifesto: We design the heart of the anniversary. We complete moments of gratitude and blessing by putting sincerity into every letter and every color.