# Netafy Broadband: Complete Information

> Netafy, Inc. is a wireless Internet service provider (WISP) delivering fixed wireless broadband to residential and business customers across New England, specifically New Hampshire, Massachusetts, Vermont, and Maine.

## About Netafy Broadband

Netafy, Inc. was founded with a vision to offer a modern, tech-forward, flexible Internet service as an alternative to the big carriers. The company was formed from the combination of two legacy WISPs: TCCSkywire (serving the NH, VT, and ME network) and TCC Networks (serving the Greater Boston and Western MA network).

Netafy Broadband's fixed wireless technology uses fiber-connected towers to beam high-speed Internet directly to homes and businesses. No cables to the door required. Customers can get connected in days, not months.

## Contact Information

- **Phone:** (877) 412-9434
- **Sales Email:** sales@netafy.com
- **Support Email:** support@netafy.com
- **Admin Email:** admin@netafy.com
- **Address:** 125 Fireworks Circle, Suite 5, Bridgewater, MA 02324
- **Business Hours:** Monday–Friday, 9:00 AM – 5:00 PM EST
- **Website:** https://www.netafy.com
- **Twitter:** https://twitter.com/netafyinternet
- **Facebook:** https://facebook.com/netafyinternet
- **Instagram:** https://instagram.com/netafyinternet

---

## Services Offered

1. **Residential Fixed Wireless Internet** - Available in NH, VT, and ME. Not available in Massachusetts.
2. **Business Fixed Wireless Internet** - Available in NH, MA, VT, and ME.
3. **Dedicated Internet Access (DIA)** - Symmetric bandwidth with 99.9% uptime SLA, up to 5 static IPs.
4. **5G Fixed Wireless Access (FWA)** - Managed, nationwide 5G service with outdoor CPE and managed router.
5. **Diverse Backup Connections** - Secondary wireless link on separate infrastructure for automatic failover.
6. **Voice/VoIP** - SIP trunking, PRI, toll-free services.
7. **SD-WAN, Fiber, and LTE Failover** - Available for business customers.

---

## Residential Internet Pricing

**Available in NH, VT, and ME only. Not available in Massachusetts.**

Installation fee: $99–$199. Month-to-month after the first month. Router rental $10/mo.

### Standard Tier

| Plan | Monthly Price | Guaranteed Minimum | Burst Speed | Best For |
|------|--------------|-------------------|-------------|----------|
| Basic | $48/mo | 15 Mbps | 50 Mbps | Light browsing & email, 1-3 devices |
| Premium | $68/mo | 25 Mbps | 75 Mbps | HD streaming, video calls, 3-5 devices |
| Premier | $88/mo | 35 Mbps | 100 Mbps | 4K streaming, online gaming, 5-8 devices |
| Platinum | $108/mo | 50 Mbps | 150 Mbps | Multiple 4K streams, remote work, 8-12 devices |
| Ultimate | $148/mo | 75 Mbps | 250 Mbps | Heavy streaming, fast downloads, 12-15 devices |
| Ultimate+ | $198/mo | 100+ Mbps | TBD | Maximum residential bandwidth |

### GigTier (Tarana/Cambium/Wave equipment areas)

| Plan | Monthly Price | Guaranteed Minimum | Burst Speed | Best For |
|------|--------------|-------------------|-------------|----------|
| Gig Basic | $49/mo | 50 Mbps | 100 Mbps | Browsing, streaming, and everyday use |
| Gig Premium | $69/mo | 75 Mbps | 200 Mbps | Streaming, video calls, and remote work |
| Gig Premier | $89/mo | 100 Mbps | 250 Mbps | Busy connected homes and work from home |
| Gig Platinum | $109/mo | 150 Mbps | 400 Mbps | Heavy use, fast downloads, and larger households |

Need 500+ Mbps? Contact Netafy. Higher-speed residential GigTier service is only available at select locations that can be individually qualified.

---

## Business Internet Pricing

Installation fee: $199–$499. 12-month initial term, month-to-month after.

### Business GigTier (shared bandwidth, 1 static IP included)

| Plan | Speed | Monthly Price | Best For |
|------|-------|--------------|----------|
| 50 Mbps | 50 Mbps | $199/mo | 5-10 employees, email & cloud apps, basic VoIP |
| 100 Mbps | 100 Mbps | $249/mo | 10-20 employees, video conferencing, cloud file sync |
| 150 Mbps | 150 Mbps | $299/mo | 15-25 employees, multiple cloud platforms, VoIP |
| 200 Mbps | 200 Mbps | $349/mo | 20-30 employees, CRM/ERP, cloud backup |
| 250 Mbps | 250 Mbps | $399/mo | 20-40 employees, heavy cloud apps, CRM/ERP |
| 300 Mbps | 300 Mbps | $449/mo | 30-50 employees, large file sharing, multi-room video |
| 500 Mbps | 500 Mbps | $499/mo | 40-75 employees, large file transfers, multi-location video |
| 750 Mbps | 750 Mbps | $599/mo | 75-100 employees, data-intensive apps, guest WiFi |
| 1000 Mbps | 1 Gbps | $699/mo | 100+ employees, video production, IoT, future-proof |

### Dedicated Internet Access (DIA): Symmetric, up to 5 static IPs, 99.9% SLA

| Plan | Speed | Monthly Price | Best For |
|------|-------|--------------|----------|
| 50/50 Mbps | 50 Mbps symmetric | $399/mo | Small server hosting, VPN, backup |
| 100/100 Mbps | 100 Mbps symmetric | $449/mo | Web apps, file servers, IP cameras |
| 150/150 Mbps | 150 Mbps symmetric | $499/mo | Growing server workloads, site-to-site VPN |
| 200/200 Mbps | 200 Mbps symmetric | $549/mo | Multi-server hosting, cloud replication |
| 250/250 Mbps | 250 Mbps symmetric | $599/mo | Mission-critical apps, VoIP call centers |
| 300/300 Mbps | 300 Mbps symmetric | $649/mo | Multi-tenant hosting, video upload workflows |
| 500/500 Mbps | 500 Mbps symmetric | $699/mo | Data centers, media companies, video production |
| 750/750 Mbps | 750 Mbps symmetric | $799/mo | SaaS platforms, healthcare, financial trading |
| 1000/1000 Mbps | 1 Gbps symmetric | $899/mo | Enterprise data centers, ISP backhaul, broadcast hubs |

### 5G Fixed Wireless Access (FWA)

- **Speed:** ~200 Mbps down / 30 Mbps up
- **Price:** $399/mo
- **Details:** Managed 5G, outdoor CPE + managed router, hardware lease & maintenance included
- **Installation:** $599 standard install
- **Term:** 3-year term

### Add-On: Diverse Backup Connection

- **Price:** +$50/mo
- **Details:** Secondary wireless link on separate infrastructure for automatic failover (Ubiquiti AC equipment). Requires active primary service.

---

## Service Areas

### New Hampshire

**Coos County:** Berlin, Carroll, Clarksville, Colebrook, Columbia, Dalton, Dixville Notch, Dummer, Errol, Gorham, Groveton, Jefferson, Lancaster, Milan, Northumberland, Pittsburg, Stark, Stewartstown, Stratford, Wentworth Location, Whitefield

**Northern Grafton County:** Bethlehem, Carroll, Easton, Franconia, Lisbon, Littleton, Lyman, Sugar Hill

**Lakes Region:** Center Harbor, Holderness, Meredith, Moultonborough

### Vermont (Essex County)

Barnet, Bloomfield, Brunswick, Canaan, Concord, Guildhall, Lemington, Lunenburg, Maidstone, Waterford

### Maine (Western)

Magalloway, Upton

### Massachusetts (Business & Dedicated Internet only - residential service is NOT available in MA)

**Greater Boston:** Boston, Brookline, Cambridge, Watertown, Arlington, Somerville, Medford, Malden, Everett, Chelsea, Quincy, Milton, Dedham, Needham, Canton, Westwood, Norwood

**Bridgewater Area:** Bridgewater, Middleboro

**Western MA:** Holyoke, Easthampton, South Hadley, Northampton, Chicopee, Amherst, Ludlow, Granby, Southampton, West Springfield, Springfield

---

## Frequently Asked Questions

### Residential FAQ

**Q: Where does Netafy Broadband offer residential Internet service?**
A: Netafy offers residential Internet service in New Hampshire, Vermont, and Maine. Use the "Check Availability" tool on the website for details on exact coverage.

**Q: Is Netafy Broadband residential Internet available in Massachusetts?**
A: No. Only business Internet plans are available in Massachusetts.

**Q: What does consumer Internet mean?**
A: Consumer Internet refers to shared bandwidth service with "up to" speeds, competitively priced for normal home and small business use.

**Q: Which plan is recommended for streaming HD and 4K media?**
A: A minimum of 30 Mbps is recommended for one 4K device. For households with multiple streamers, 50 Mbps or higher is recommended.

### Business FAQ

**Q: Where does Netafy Broadband offer business Internet service?**
A: Netafy offers business Internet plans in Massachusetts (including Greater Boston, Western MA, and Bridgewater), New Hampshire, and bordering towns in Vermont and Maine.

**Q: Is business internet available in Boston?**
A: Yes. Netafy's GigTier service covers Greater Boston including Downtown Boston, Back Bay, the Seaport, Cambridge, Somerville, Brookline, Quincy, Newton, Dedham, Norwood, and surrounding towns.

**Q: What speeds does Netafy offer for business?**
A: Business broadband plans range from 50 Mbps to 1 Gbps. Dedicated Internet Access (DIA) plans offer symmetric speeds from 50/50 Mbps to 1 Gbps/1 Gbps with a 99.9% uptime SLA.

**Q: How does wireless internet compare to fiber for businesses?**
A: Netafy delivers fiber-class symmetric speeds up to 1 Gbps without construction, permitting, or multi-month lead times. Installation takes 1-2 weeks instead of 3-6 months.

**Q: What is Dedicated Internet Access (DIA)?**
A: Dedicated Internet Access provides symmetric guaranteed bandwidth exclusively for your business. DIA plans include a 99.9% uptime SLA, up to 5 static IP addresses, and priority support.

**Q: What does consumer business Internet mean?**
A: Consumer business Internet is shared bandwidth with "up to" speeds, competitively priced for normal business use. For guaranteed bandwidth, consider Dedicated Internet Access.

**Q: How long does installation take?**
A: Most business installations are completed within 1-2 weeks. The install is typically a single visit with no trenching or construction required.

**Q: Do you offer backup or failover internet?**
A: Yes. Netafy runs on separate wireless infrastructure from cable or fiber, providing true path diversity. SD-WAN managed failover is available for $50/mo as an add-on.

**Q: Is there a contract requirement?**
A: Business plans have a 12-month initial term. After the initial term, service continues month-to-month.

**Q: Which plan is recommended for large file uploads and downloads?**
A: A minimum of 50/50 Mbps is recommended. Businesses with 20+ employees or heavy cloud usage should consider dedicated bandwidth (DIA).

### Dedicated Internet FAQ

**Q: Where does Netafy Broadband offer dedicated bandwidth Internet service?**
A: Netafy offers dedicated Internet access in Massachusetts, New Hampshire, and bordering towns in Vermont and Maine.

---

## Technology

Netafy uses fixed wireless technology with fiber-connected towers. Equipment platforms include:

- **Tarana, Cambium, and Wave** - Used in GigTier service areas for highest speeds
- **Ubiquiti AC** - Used for backup/failover connections
- **5G CPE** - Managed outdoor equipment for 5G FWA service
- **Fiber backhaul** - Towers connected via fiber for reliability

---

## Key Differentiators

1. **No cables to the door** - Fixed wireless eliminates the need for digging or running cables
2. **Fast installation** - Get connected in days, not months
3. **Month-to-month flexibility** - No long-term contracts on residential plans
4. **Local support** - New England-based support team
5. **99.9% SLA** - Available on Dedicated Internet Access plans
6. **Fiber-fed wireless** - Towers connected to fiber backbone for reliability
7. **Alternative to big carriers** - Competing with cable and DSL incumbents

---

## Dedicated Landing Pages

### Boston Business Internet
- **URL:** https://www.netafy.com/boston-business-internet
- **Audience:** Business customers in Greater Boston, MA
- **Key focus:** Fiber-class speeds up to 1 Gbps delivered wirelessly, no construction, 1-2 week install

### New Hampshire Residential Internet
- **URL:** https://www.netafy.com/nh-residential-internet
- **Audience:** Residential customers in northern New Hampshire (Coos County, Northern Grafton County, Lakes Region)
- **Key focus:** DSL/satellite alternative, speeds up to 400 Mbps, $49-$109/mo, vacation/seasonal properties, remote work
- **Comparison:** Outperforms legacy DSL (5-25 Mbps) and Starlink ($120/mo) on speed, price, and reliability

### Vermont Residential Internet
- **URL:** https://www.netafy.com/vt-residential-internet
- **Audience:** Residential customers in Vermont's Northeast Kingdom (Essex County)
- **Key focus:** Closing the NEK broadband gap, DSL/satellite alternative, $49-$109/mo, seasonal properties, remote work
- **Coverage:** Barnet, Bloomfield, Brunswick, Canaan, Concord, Guildhall, Lemington, Lunenburg, Maidstone, Waterford