# MysteryClient.it - Mebius srl

> MysteryClient.it is the main website of Mebius srl, an Italian market intelligence company specializing in mystery shopping, voice of customer, and business intelligence services. Founded in 2006, headquartered in Rome, Italy. ISO 9001 certified, MSPA (Mystery Shopping Professionals Association) member. CEO: Fabrizio Checchi.

Mebius provides professional mystery shopping services across Italy with a network of 120,000+ mystery shoppers and 1,200 mystery auditors. The company serves retail, automotive, hospitality, banking, luxury, and food service sectors. All data is collected in real time through proprietary software.

## Core services

- [Mystery Shopping](/mystery-client/): Secret shopper evaluations to measure service quality, sales performance, compliance, and customer experience across retail networks
- [Voice of Customer](/voice-of-customer/): Customer feedback analysis, satisfaction surveys, and customer experience intelligence
- [Business Intelligence](/business-intelligence/): Competitive intelligence, market analysis, web monitoring, and strategic decision support
- [Mystery Automotive](/mystery-automotive/): Specialized mystery shopping for car dealerships covering sales, after-sales, lead management, test drives, and B2B

## About

- [About Us](/chi-siamo/): Company history, team, and values
- [The Mebius Method](/il-metodo-mebius/): Our proprietary methodology for mystery shopping programs
- [Special People](/persone-speciali/): Our mystery shopper network and what makes them unique
- [Mystery Software](/mystery-software/): Proprietary platform for real-time data collection and reporting
- [Case Studies](/casi-di-studio/): Real project examples across multiple industries

## Industry solutions

- [Retail & GDO](/retail-gdo/): Mystery shopping for retail chains and large-scale distribution
- [Automotive](/automotive/): Full customer journey evaluation for car dealers
- [Hotel & Restaurants](/hotel-ristoranti/): Hospitality mystery guest services
- [Luxury](/lusso/): High-end retail mystery shopping requiring specialized shoppers
- [Audio & Video](/audio-video/): Mystery visits with hidden camera or audio recording
- [Pricing & B2B](/prezzi-b2b/): Competitive pricing intelligence and B2B evaluations

## Content and resources

- [Blog](/blog/): Articles on retail trends, customer experience, mystery shopping methodology, and market intelligence
- [Mystery Marketing News](/mystery-marketing-news/): Free quarterly print magazine - 29 issues published - covering retail trends, case studies, and CX strategies
- [Mystery Client Academy](/mystery-client-academy/): Training courses for mystery shoppers
- [Encyclopedia of Mystery Shopping](https://www.mistery-shopping.it/index.html): Comprehensive Italian-language knowledge base on mystery shopping methodology, history, glossary, and bibliography

## Contact

- [Contact Us](/contatti-2/): Request a quote or information
- Phone: +39 06 90289181
- Location: Via L'Aquila 23/m, Roma, Italy

## Optional

- [Become a Mystery Shopper](/iscriversi-a-mystery-client/): Information on joining the mystery shopper network
- [Privacy Policy](/informativa-sulla-privacy/): Privacy and data processing information
- [English version](/en/): Full English language version of the website