# Mapsly > Mapsly is a geo-intelligence platform that adds mapping, route optimization, territory management, no-code geo-automation, and field performance analytics to any CRM or data source. It does not replace a CRM — it extends platforms like HubSpot, Salesforce, Pipedrive, Zoho CRM, and 20+ others with spatial capabilities they lack natively. Primary users are field sales teams, sales operations managers, field service and logistics operations, call center agents, and any team that manages work based on geographic location. ## Product Overview Mapsly lets businesses visualize CRM records on interactive maps, plan optimized multi-stop routes for individuals or entire teams, define and manage sales territories visually, automate workflows triggered by geographic conditions, track field team locations in real time, and equip field reps with a mobile app for check-ins, structured visit scripting, and offline navigation — all without writing code. Mapsly is marketed as "The Ultimate CRM Map." It is a no-code platform; the target user is a sales ops manager, CRM admin, or operations lead, not a developer. Available in 14 languages: English, Arabic, Indonesian, Korean, Turkish, Vietnamese, Russian, French, German, Italian, Japanese, Portuguese (Brazil), Chinese, and Spanish. **Company:** Mapsly LLC (California LLC). **Founder & CEO:** Sergey Shurygin. **Contact:** privacy@mapsly.com. **Website:** https://mapsly.com. **Core value proposition:** 20–40% more daily visits per field rep; 5–10 hours/week freed per rep from admin work; cut 40–50% of time wasted on non-selling activities. For a 20-rep team: 5 extra visits/rep/week × $2,000 average deal = $2.4M annual added revenue; 240 hrs/rep/year in admin savings. ## Core Features ### Map & Data Visualization - [Customizable Map](https://mapsly.com/customizable-map/) — Plot all CRM objects and custom fields on Google Maps with live sync. Customize markers, split data into layers with formula-based colorization, switch layer groups to instantly re-colorize by different criteria. Includes Google Street View, adjustable clustering, and multiple map tile options. - [Map Layers & Filters](https://mapsly.com/map-layers-filters/) — Create formula-based layers to colorize and organize data. Auto-generate layers from field values. Apply filters to hide records that don't match conditions. Share layers across team profiles. - [Table View with Nearby Search](https://mapsly.com/table-view-with-nearby-search/) — View CRM records in a filterable table synced with the map. Filter by distance from a base location. Select records within a region using a lasso tool. Download as CSV. Add contacts/leads to HubSpot lists or Salesforce/Zoho campaigns. - [List View & Search Bar Filter](https://mapsly.com/list-search-bar-filter/) — Mobile-optimized list view with configurable search bar filter; supports complex filtering scenarios with dependent fields and real-time actions. - [Shared Interactive Maps](https://mapsly.com/shared-interactive-maps/) — Embed live CRM-backed maps into websites, customer portals, or reporting dashboards. Add search filters, custom buttons, forms, and automation. Use cases include store locators, customer portals, reporting dashboards, and simplified rep views. Supports URL parameters for personalized data access. - [Smartsheet Map](https://mapsly.com/smartsheet-map/) — Embed a live interactive Mapsly map directly into a Smartsheet dashboard, showing data from one or multiple Smartsheet sheets alongside territories and CRM data. - [Isochrones & Isocircles](https://mapsly.com/isochrones-isocircles/) — Draw up to 4 lines of equal driving time (isochrones) or up to 10 concentric circles of equal direct distance (isocircles) from any location. ### Routing & Field Execution - [Optimized Routing & Field Efficiency](https://mapsly.com/optimized-routing-location-tracking-field-efficiency-features/) — Plan optimal routes for individuals or entire teams, up to 2,000 locations and 30 users at a time, for days, weeks, or a full month ahead. Accounts for working schedules, open hours, required skills and equipment, vehicle capacity (multi-dimensional), truck routing restrictions, long-haul overnight stops, and multiple optimization objectives. Supports pickup & delivery job types, regular (recurring) visit planning, and programmatic (fully automated) routing. - [Routing in Mobile App](https://mapsly.com/plan-and-optimize-your-traveling-route/) — iOS/Android mobile app with offline mode for route planning, navigation, check-ins, prospect discovery, calendar export, and mileage recording. Supports offline CRM data, photo/video capture, bar/QR code recognition, e-signatures, and navigation via Waze, Google Maps, Apple Maps, or Mapsly's built-in navigation (coming soon). - [Check-in & Check-out with Geofencing](https://mapsly.com/check-in-check-out-with-geofencing/) — Location-verified check-in/check-out with adaptive forms for real-time data collection synced to the CRM. Forms support notes, photos, video, e-signatures, and bar/QR code capture. GPS geofencing marks visits as verified or unverified based on actual distance from the location. Can be triggered manually, by button, or automatically upon arrival. - [Team Location Tracking](https://mapsly.com/user-location-tracking/) — Real-time location of all field team members on the map. View travel history, daily distance/time reports, and planned vs. actual analysis. Supports automatic check-in/out based on proximity, rerouting agents mid-route, and custom geofence-triggered workflows. Reliable even when the app is not open, the device is offline, or the device has been rebooted. - [Travel-Aware Calendar](https://mapsly.com/calendar/) — Schedule CRM, Google Calendar, and MS Outlook calendar events with drive-time visibility between meetings, conflict detection, auto-sequencing, and 1-click re-optimization. Supports bulk planning for up to a month ahead, individual meeting durations, location open hours, on-site and virtual meetings, overtime rules, and AI meeting recording with transcription (coming soon via Zoom, Teams, Google Meet, WebEx). - Visit Scripting — Dynamic, adaptive step-by-step guide for field visits delivered through the mobile app. Adapts in real time based on rep responses using conditional logic, data validation, and live CRM sync. Replaces static checklists with context-aware guided workflows. Reduces manual data entry by up to 75%. Challenges solved: (1) real-time data capture, (2) accurate reporting, (3) context-aware dynamic forms, (4) transparent field operations, (5) instant manager insights. Key metrics: script completion rate, visit duration variance, CSAT, revenue per visit, follow-up actions triggered. Customer results: Fox Factory — 100% more data collected, 2 hrs/day saved per rep; Mainstream Fiber — 96 hrs/month saved. ### Territory Management - [Territory Management & Analysis](https://mapsly.com/territories/) — Create territories by: hand-drawing on the map, combining geo-library areas (postal codes, counties, census tracts, EU statistical areas, NZ areas), bulk mass-generating from the geo-library, importing KML/KMZ/GeoJSON/ESRI Shapefile, or programmatically via automation. Auto-assign CRM records to territories in real time with write-back to CRM fields in 15–20 seconds. Supports territory groups, sharing, and embedding in shared maps. - [Draw & Assign Territories](https://mapsly.com/draw-and-assign-territories/) — Automatically assign CRM records to territories based on location; save assigned territories back to CRM to trigger workflows or assignment rules. - [Geo-library: Pre-loaded Boundaries](https://mapsly.com/boundaries-of-zip-codes-counties-census-areas/) — Extensive library of administrative area boundaries: US postal codes, counties, census tracts, census block groups, EU statistical areas, New Zealand statistical areas, and more. Select areas by lasso, bulk import by name/code, or draw by distance using isochrones. - [Territory Fields, Aggregate Metrics & Demographics](https://mapsly.com/aggregate-metrics-demographics/) — Territories can display auto-calculated aggregate metrics (COUNT, SUM, MAX, MIN, AVG) from CRM records, demographic data from the US Census Bureau, or custom data fields. Territories colorize automatically based on metric values. - [50,000+ US Census Demographic Metrics](https://mapsly.com/us-census-demographic-metrics/) — Overlay 50,000+ demographic indicators from the US Census Bureau (5-year American Community Survey) including population, income, housing, commuting, internet access, and more. Available for territories built from census-compatible geo-library areas (zip codes, counties, census tracts, block groups). ### Prospecting & Lead Generation - [Find Prospective Customers by Keywords](https://mapsly.com/find-businesses-on-map-by-keywords/) — Search for local businesses on the map using keywords (like Google Maps), then add them to the CRM as Leads, Accounts, or any custom object — one by one or in bulk. Supports field mapping on export. - [Match Records](https://mapsly.com/match-records/) — Find best-matching CRM records by complex criteria including driving distance and time. Use cases: find nearest available technician, find 3 closest clinics matching a patient's service needs, identify all customers within a radius, calculate delivery quotes by driving distance and cost-per-mile. ### Automation & Analytics - [Automation Platform](https://mapsly.com/automation/) — No-code (point-and-click) automation with optional Twig code inserts. Triggers: manual button, CRM/Mapsly record changes (workflow), or schedule. Actions: create/update/remove CRM records, call external APIs, send email/SMS, show messages, find matching records, calculate driving distances and times, execute forms, programmatically create/modify territories. Supports execution context (variable passing between actions) and dynamic forms that update in real time. - [Mapsly Analytics](https://mapsly.com/analytics/) — Self-service business intelligence platform with 40+ chart types, drag-and-drop dashboards, advanced cross-filters, drill-by/drill-to-detail, custom SQL access, and virtual datasets. Comes pre-configured with field sales routing dashboards (visits, routes, planned vs. actual). CRM data is pre-loaded without additional integration. Priced as an add-on per user. - [Update CRM Records](https://mapsly.com/update-records/) — Edit CRM records directly in map popups or table view with real-time sync to the CRM. Mass-update filtered records. Supports single and multi-choice lookup fields, including through linking tables. Change record ownership. ### Access & Permissions - User Profile & Access Control — Role-based access configured within Mapsly, independent of CRM permissions. Supports single sign-on (SSO) via OpenID Connect (OIDC). Share map layers with per-user or profile-wide permission settings. ## Use Cases - [Canvassing](https://mapsly.com/blog/canvassing-in-mapsly/) — Door-to-door teams track canvassing outcomes on a live color-coded map, follow assigned routes, check in at each stop, record responses and notes, and sync back to CRM instantly. - [Container Pickup Route Planning](https://mapsly.com/blog/container-pickup-route-planning-and-operations-in-mapsly/) — Recurring container pickup routes with cadence-based scheduling, capacity tracking, driver mobile app with issue/photo reporting, and dispatch visibility. Expected results: −15–30% unnecessary miles, 2–4× faster scheduling, +10–20% driver utilization. - [Smart Appointment Scheduling Suggestions](https://mapsly.com/blog/smart-appointment-scheduling-suggestions-in-mapsly/) — Call center agents enter a customer's address and instantly see specific appointment slots that fit — based on territory coverage, drive-time calculations, rep working hours, and SLAs. Shorter call times, lower travel overhead, higher utilization. - [ICP Lead Prospecting with API Enrichment](https://mapsly.com/blog/find-3x-more-icp-leads-with-mapsly-prospecting-api-data-enrichment/) — Discover businesses on the map, filter by department/type, enrich via external data APIs, and save enriched records to CRM in one flow. +200–300% more call-ready contacts, 10× faster list building. - [Distance-Aware Calendar Scheduling](https://mapsly.com/blog/distance-aware-calendar-scheduling-in-mapsly/) — Calendar view shows team availability plus drive distance to nearest same-day meeting from any address; supports up to 30 reps and 1,000 locations per planning cycle. - [County-Based Territories & Demographic Targeting for Medtech](https://mapsly.com/blog/county-based-territories-demographic-targeting-for-medtech-sales/) — Build county territories overlaid with income, population, and clinic customer counts to identify whitespace. +25–45% more qualified leads, 3× faster territory planning. - [Geofencing & Live-Triggered CRM Workflows](https://mapsly.com/blog/geofencing-and-live-triggered-crm-workflows-in-mapsly/) — Auto-trigger CRM workflows, log check-in/check-out timestamps, and send arrival notifications the moment a field technician enters a geofence radius. - [Month-Long Routing at Scale](https://mapsly.com/blog/month-long-routing-at-scale/) — Regular Visit Planner automates a full month of routes for 30+ reps across 2,000+ locations, honoring visit frequencies, working hours, store open hours, territories, skills, and vehicle capacity. 5–10× faster than spreadsheets. - [On-Site Check-in/Check-out for Field Service](https://mapsly.com/blog/on-site-check-in-check-out-for-field-service-teams/) — Guided mobile forms with required fields, photo upload, and usage capture; CRM write-back on submission. 2–3× faster documentation, −30–50% missing/incorrect fields. - [Roofing Map for Estimates, Installs & Job Tracking](https://mapsly.com/blog/roofing-map-for-estimates-installs-and-job-status-tracking/) — View homes with custom status icons, visualize roof areas as polygons, and submit mobile installation forms with photo proof synced to CRM. - [Sales Territory Balancing](https://mapsly.com/blog/sales-territory-balancing-on-a-map/) — Visualize territories with live roll-up metrics (accounts, pipeline value, open opportunities). Adjust boundaries directly on the map with real-time metric recalculation. - [Technician Search & Job Assignment](https://mapsly.com/blog/technician-search-and-job-assignment-on-the-map/) — Show nearest 5 eligible technicians to a service request with distance and ETA; send SMS with accept-job link; CRM record updates automatically upon acceptance. - [Weather-Aware Route Planning](https://mapsly.com/blog/weather-aware-route-planning-in-mapsly/) — Integrate a third-party weather API to show inline weather cues per stop, flag high-risk conditions (wind, precipitation), and reschedule stops to better weather windows. −30–50% weather-wasted visits. - [Distance-Based CRM Workflows & Automation](https://mapsly.com/blog/distance-based-crm-workflows-and-automation/) — Auto-calculate driving distance/ETA between any two CRM records, match nearest technician by proximity and eligibility, and update CRM fields automatically. −20–35% drive time per job. - [Merchandising Audits & Supervisor Store Visits](https://mapsly.com/blog/merchandising-audits-supervisor-store-visits-in-mapsly/) — Plan optimized store visit routes for merchandising supervisors, run structured audit forms with shelf/manager interview questions and photo uploads, sync results to CRM. 40–60% faster day-builds. - [Real Estate Portal with Embedded Property Map](https://mapsly.com/blog/real-estate-portal-with-an-embedded-interactive-property-map/) — Embed an interactive property map into a customer portal with live CRM-backed listing data, filters, colorized statuses, and custom inquiry/scheduling actions. - [Routes on the Map + Instant Invoicing](https://mapsly.com/blog/routes-on-the-map-instant-invoicing-via-your-crm/) — Combine delivery route execution with on-site line-item confirmation and invoice creation in the connected CRM/ERP. 2–3× faster job close-out, quicker cash cycle. - [Custom Map Tiles & Territory Assignment](https://mapsly.com/blog/custom-map-tiles-and-territory-assignment/) — Connect a Mapbox custom tileset to overlay parcel boundaries, zoning, flood zones, or utility corridors alongside live CRM data for geo-qualified prospecting and territory management. −50–60% time to build geo-qualified prospect lists. - [Long-Haul Pickup & Delivery Planning](https://mapsly.com/blog/long-haul-pickup-delivery-planning/) — Multi-day pickup and delivery route optimization with strict availability windows, overnight stops, vehicle capacity, required skills, and hours-of-service-style break rules. +10–25% on-time deliveries, 2–3× faster plan builds. - [Radius-Based Search with Custom Form](https://mapsly.com/blog/radius-based-search-with-custom-form/) — Filter CRM records within a radius of any base location (office, warehouse, rep location) and display results in a custom insight panel for local targeting and decision-making. - [Tree Delivery & Planting Route Planning](https://mapsly.com/blog/tree-delivery-planting-route-planning-solution/) — Plan delivery/planting routes with availability windows, vehicle capacity, and breaks; provide mobile stop summaries and issue-reporting forms with photo proof synced to CRM. 30–50% faster route planning. ## Native Integrations Each native integration adds geo-location analysis, optimized routing, visual territory management, and no-code geo-automation to the connected platform with two-way real-time data sync. **CRM Platforms** - [HubSpot](https://mapsly.com/integrations/hubspot/) - [Salesforce](https://mapsly.com/integrations/salesforce/) - [Pipedrive](https://mapsly.com/integrations/pipedrive/) - [Zoho CRM](https://mapsly.com/integrations/zoho-crm/) - [Microsoft Dynamics 365](https://mapsly.com/integrations/microsoft-dynamics/) - [Oracle CRM](https://mapsly.com/integrations/oracle/) - [SuperOffice CRM](https://mapsly.com/integrations/superoffice-crm/) - [Freshworks](https://mapsly.com/integrations/freshworks/) - [HighLevel](https://mapsly.com/integrations/highlevel/) - [Monday.com](https://mapsly.com/integrations/monday-com/) - [Zendesk Sell](https://mapsly.com/integrations/zendesk/) - [Zendesk Support](https://mapsly.com/integrations/zendesk-support/) - [Insightly](https://mapsly.com/integrations/insightly/) - [Teamwork CRM](https://mapsly.com/integrations/teamwork-crm/) - [Capsule CRM](https://mapsly.com/integrations/capsule-crm/) - [SugarCRM](https://mapsly.com/integrations/sugar-crm/) - [Vtiger CRM](https://mapsly.com/integrations/vtiger-crm/) - [Virtuous CRM](https://mapsly.com/integrations/virtuous-crm/) - [Creatio](https://mapsly.com/integrations/creatio/) - [Keap (Infusionsoft)](https://mapsly.com/integrations/keap/) - [Odoo](https://mapsly.com/integrations/odoo/) **Spreadsheets & Databases** - [Airtable](https://mapsly.com/integrations/airtable/) - [Google Sheets](https://mapsly.com/integrations/google-sheets/) - [Smartsheet](https://mapsly.com/integrations/smartsheet/) - [Microsoft Excel](https://mapsly.com/integrations/excel/) - [Quickbase](https://mapsly.com/integrations/quickbase/) - [CSV](https://mapsly.com/integrations/csv/) - [Custom system via API](https://mapsly.com/integrations/custom-system-api-integration/) **Other Connection Methods** - [Zapier](https://mapsly.com/integrations/) — Connects Mapsly to 8,000+ additional apps. Featured: Spiro, NetHunt CRM, Insightly, Airtable, Typeform, Kommo, Recruiterflow, Microsoft Outlook, Google Calendar, WooCommerce, Google Sheets, monday.com, ActiveCampaign, Freshsales Suite, SugarCRM, Sage Sales Management, Notion, LeadConnector, Agendor, and more. Also connects via viaSocket and Integrately. - [API](https://mapsly.com/integrations/) — Push data to Mapsly in real time via API. No coding required for standard data syncing. ## Apps - [Dispatch Widget](https://mapsly.com/apps/dispatch-widget/) — Weekly dispatch widget that inserts new jobs into the schedule using route-fit suggestions. - [Geo-Intelligence Dashboard](https://mapsly.com/apps/geo-intelligence-dashboard/) — Flexible geospatial dashboard with points, heatmap, grids, charts, and category filters. ## Pricing - [Pricing](https://mapsly.com/pricing/) — Interactive pricing calculator with a free trial. Two main tiers: - **Essential — €21/user/month:** Map & datagrid, territory management, optimized routing (25 stops/route, 200 routing credits/user/day), 5,000 records included then €9 per additional 10,000 records, 24/7 chat support, configuration services included. - **Pro — €38/user/month:** Everything in Essential, plus dynamic layers, record editing, territory drawing/auto-assignment (100 auto-assignments included), aggregate metrics & demographics, find prospective customers, embedded map, advanced routing (300 stops/route, 2,000 routing credits/user/day). - **Enterprise:** Available on request for larger teams and advanced requirements. - **Mapsly Analytics add-on:** £34/creator user/month, £11/view-only user/month. - **Shared Maps add-on:** Includes 1,000 map loads/day. - Solution engineers implement custom configurations included in the subscription at no extra cost — a frequently cited differentiator in customer success stories. ## Legal & Compliance - [Terms of Service](https://mapsly.com/terms/) — Covers service description, data handling, confidentiality, and limitation of liability. Mapsly notifies customers if legally compelled to disclose their data. - [Privacy Policy](https://mapsly.com/privacy-policy/) — Last updated November 3, 2023. Covers data collected (provided and automatic), user rights (access, portability, correction, deletion), and contact: privacy@mapsly.com. - [Data Processing Addendum (DPA)](https://mapsly.com/dpa/) — Last updated September 15, 2023. Supplements the Terms of Service. Governs processing of customer data under GDPR and applicable data protection laws. - [Sub-processors](https://mapsly.com/sub-processors/) — Last updated October 24, 2023. Key sub-processors: HERE North America LLC (routing, navigation, geocoding), HubSpot Inc. (CRM), AWS (cloud infrastructure). Customers receive 30+ days' notice before any new sub-processor is added; subscribe to notifications at privacy@mapsly.com. - **Data Privacy Framework (DPF):** Mapsly participates in the EU/UK/Switzerland → US Data Privacy Framework for lawful transatlantic data transfers. - **SOC 2 Type II:** Certified. Report available under NDA upon request. ## Security & IT Governance - **Solution type:** Cloud-based SaaS; no on-premises installation. - **Hosting:** AWS, United States. Multi-tenant with logical data separation; dedicated options may be available. - **Authentication:** CRM identity (SSO/login) or custom SSO via OpenID Connect (OIDC). - **Authorization:** Mapsly does NOT inherit CRM permissions — roles are configured separately within Mapsly. - **Data in transit:** HTTPS; TLS 1.2 guaranteed, TLS 1.3 supported; legacy protocols disabled. - **Data at rest:** AWS encryption at rest, including storage volumes, backups, and snapshots. - **Integrations:** All integrations are API-based — no file-based data exchange. - **Inbound connectivity:** Not required — outbound HTTPS only from user devices. - **Monitoring:** CloudWatch, New Relic, Sentry — availability, performance, and error tracking. - **Logging & auditing:** Operational logs and audit-relevant events captured with controlled access. PII fields are masked/redacted in logs. - **Vulnerability management:** Regular scanning plus independent penetration testing. OWASP-aligned secure development lifecycle. - **Support:** L1–L3 provided by Mapsly, including engineering escalation. ## Customer Success Stories - [STLTH Vape](https://mapsly.com/customer-success-stories/stlth-vape/) — Canadian vaping brand; deployed optimized routing and check-in/visit scripting for field sales reps. Results: 30% more daily visits per rep (up to 12/day), 3× more information gathered per store, 70% reduction in data entry errors, 1.5 hrs/day saved per rep. CRM: their own CRM synced via Mapsly. - [CCS Construction Staffing](https://mapsly.com/customer-success-stories/ccs-construction-staffing/) — Construction staffing firm (North Carolina); field reps visit construction sites to recruit contractors. Used HubSpot integration, multi-object routing, automated territory/rep assignment, and check-in forms. Results: 3× more call-ready leads per day, 200% more call-ready leads per rep, 30% reduction in data loss. CRM: HubSpot. - [Fox Factory](https://mapsly.com/customer-success-stories/fox-factory-case-study/) — Automotive aftermarket manufacturer; outside sales team manages dealership relationships. Used Zoho CRM integration, territory tools with geo-library, automated lead assignment, optimized routing, and standardized visit checklists. Results: 96 hrs saved/month on territory mapping, 80% faster territory planning, 30% more dealerships visited/week, 2 hrs/day saved per rep, 100% more field data captured. CRM: Zoho CRM. - [Zeitview](https://mapsly.com/customer-success-stories/how-zeitview-tripled-its-service-teams-productivity-using-mapsly/) — Drone inspection company (60+ countries); dispatches technicians for energy/infrastructure asset inspections. Used automated job assignment, 20+ email alert workflows, job checklists with mobile check-in/out, and Mapsly Analytics dashboards. Results: 200% boost in technician operational efficiency, $500,000 saved vs. a Salesforce-based solution, 2 hires avoided. - [Mainstream Fiber Networks](https://mapsly.com/customer-success-stories/mainstream-fiber-case-study/) — Rural fiber ISP (Indiana); door-to-door sales across 10+ counties with 300,000+ serviceable addresses. Used HubSpot integration, territory management (1,500+ color-coded territories), optimized routing, and customized check-in workflows for separate sales and marketing teams. Results: 80% faster territory planning, 96 hrs saved on territory mapping, field direct sales now drives 45–50% of total monthly sales. CRM: HubSpot. - [Quickscrews](https://mapsly.com/customer-success-stories/quickscrews-case-study/) — US manufacturer of woodworking fasteners and solar mounting accessories; B2B field sales. Used Pipedrive integration, territory management (8 territories), optimized routing, and built-in prospecting. Results: 7+ hrs saved per rep per week, 200% more call-ready leads per visit, 30% drop in data loss, 3 hrs saved weekly just on routing. CRM: Pipedrive. - [Tekmetric](https://mapsly.com/customer-success-stories/how-tekmetric-empowers-its-field-sales-team-with-mapsly/) — Automotive repair shop management software (Texas); expanding field sales team. Used HubSpot integration, address validation/data cleansing on 77,000 leads, optimized routing, territory management by zip/county, and prospecting. Results: 3–4 hrs/rep/week saved, ~40% of pilot list contact records corrected, 200% more call-ready leads, 2 hires avoided through automation. CRM: HubSpot. - [Apartment Life](https://mapsly.com/customer-success-stories/apartment-life-case-study/) — Nonprofit multifamily community builder (US & Canada); places volunteer coordinators in apartment communities. Used HubSpot integration, real-time applicant-to-community matching, distance calculations, territory/heat map visibility, and automated matching workflows. Results: ~20% of team time saved, 700+ active communities managed, accelerated hiring decisions. CRM: HubSpot. - [BeaverTails](https://mapsly.com/customer-success-stories/beavertails-case-study/) — Canadian dessert franchise (22-person team, 180+ locations, 90 franchisees); food truck booking and territory management. Used Zoho CRM integration, interactive territory drawing (replacing JPEG maps), postal-code-based food truck booking routing, and public-facing embedded map. Results: <1% of bookings misrouted (down from significantly more), 4% of requests identified as outside any territory, 7% duplicate submissions detected. CRM: Zoho CRM. - [Agrifac](https://mapsly.com/customer-success-stories/agrifac-x-mapsly-bringing-order-and-a-live-map-to-a-20000-account-universe/) — Netherlands-based agricultural sprayer manufacturer; ~30 field reps managing 20,000 accounts worldwide. Used Zoho CRM integration, live-synced map with owner filtering, route guidance, and embedded dealer map on website. Results: 20,000 accounts mapped live, 90% of reps registered Mapsly users, monthly Google Maps rebuilds eliminated. CRM: Zoho CRM. - [FELFEL](https://mapsly.com/customer-success-stories/felfel-case-study/) — Swiss smart fridge company (~1,000 fridges, 200 coffee machines in offices/schools/hospitals); field team manages cleaning, maintenance, and emergency deliveries. Used HubSpot integration, optimized routing, check-in/visit scripting, and location tracking. Results: weekly route planning reduced from 5 days to 1 day, up to 60% more service stops per merchant per day, tool stack reduced from 6 tools to 1. CRM: HubSpot. - [Heart, Vascular & Leg Center](https://mapsly.com/customer-success-stories/heart-vascular-leg-center-case-study/) — Multi-specialty medical practice (Bakersfield, CA); field marketing team visits referring provider offices. Used Smartsheet integration, GPS geofencing check-in/out, Lasso tool for campaign planning, prospecting, and automated reporting. Results: 1–2 hrs/day saved per marketer, 1 hr/day saved by leadership, ~50%+ reduction in redundant office visits. CRM: Smartsheet. - [Cisolift](https://mapsly.com/customer-success-stories/cisolift-case-study/) — Equipment distributor; 12-person field sales team in Quebec, Ontario, and Florida. Used HubSpot + Google Sheets integration, optimized routing, territory management (Quebec/Ontario/Florida), prospecting, and configurable layers/filters with French localization. Results: daily route planning reduced from 1–2 hrs to 10–15 minutes per rep, improved visit density, cleaner CRM data capture. CRM: HubSpot + Google Sheets. - [City Larder](https://mapsly.com/customer-success-stories/city-larder-case-study/) — Australian premium food manufacturer; national customer base including retailers, grocers, butchers, delicatessens, and bakeries. Used HubSpot integration, map-based prospecting, territory management (Victoria divided into 4 zones), and automated territory-based routing. Results: product-launch targeting reduced from hours to 10 minutes, lead gathering from days to minutes. CRM: HubSpot. - [LDD.CA](https://mapsly.com/customer-success-stories/ldd-case-study/) — Canadian conveyancing software and services provider; national field sales team. Used Zoho CRM integration, optimized routing (including multi-day long-haul with priorities and calendar events), and mobile check-in/out with notes. Results: ~3 hrs of daily admin eliminated, routing reduced from a full day of planning to minutes, notes captured in ~5 min per stop on mobile. CRM: Zoho CRM. - [Sommer Lawn & Landscape](https://mapsly.com/customer-success-stories/sommer-lawn-case-study/) — Lawn care and landscaping service; field crew routing and job verification. Used Zoho CRM integration, territory management (4 service zones), check-in/out with GPS verification, and standardized checklists. Results: standardized routing by zone, improved scheduling accuracy, reliable proof of service for customer inquiries. CRM: Zoho CRM. - [Dental Traumatology Projects (Tooth Rescue)](https://mapsly.com/customer-success-stories/dtp-case-study/) — Germany-based humanitarian initiative; 113,000+ Tooth Rescue Box locations and 40,000+ dentist locator. Used shared maps for town-level filtered public views, click-to-directions dentist finder, and territory management for rollout planning. Results: 113,000+ locations mapped into shareable town-level views, 100+ territories created, eliminated table-scrolling for 40,000-entry dentist database. ## Competitive Comparisons - [Mapsly vs. Badger Maps](https://mapsly.com/alternatives/mapsly-vs-badger-maps/) — Field sales mapping and routing tools. - [Mapsly vs. SalesRabbit](https://mapsly.com/alternatives/mapsly-vs-sales-rabbit/) — Door-to-door and field sales platforms; Mapsly scales the full field workflow end-to-end with manager-grade analytics and embeddable maps, unlike SalesRabbit's canvassing-first approach. - [Mapsly vs. Mapline](https://mapsly.com/alternatives/mapsly-vs-mapline/) — Geo-analytics platforms; Mapsly adds CRM-native routing, territory automation, mobile check-ins, and offline workflows beyond Mapline's planning-focused approach. - [Mapsly vs. BatchGeo](https://mapsly.com/alternatives/mapsly-vs-batchgeo/) — BatchGeo turns spreadsheets into shareable maps; Mapsly turns location data into end-to-end field workflows. - [Mapsly vs. eSpatial](https://mapsly.com/alternatives/mapsly-vs-espatial/) — eSpatial is strong for territory design and scenario planning; Mapsly operationalizes those plans directly inside the CRM with routing and field execution. - [Mapsly vs. Maptive](https://mapsly.com/alternatives/mapsly-vs-maptive/) — Map visualization tools. - [Mapsly vs. Geomapper](https://mapsly.com/alternatives/mapsly-vs-geomapper/) — Geomapper is shut down; HubSpot recommends Mapsly as the more powerful, scalable, and future-proof alternative. ## Industries Served Mapsly serves field-intensive teams across verticals including: agricultural equipment, automotive aftermarket, bicycle/vehicle components, cannabis/vape retail, community management (nonprofits), construction staffing, corporate food service, dental/healthcare/medtech, drone inspection, fiber/telecom, food distribution, food franchises, industrial hardware and equipment, landscaping, lawn care, manufacturing, real estate, roofing, software/SaaS, waste management, and more. ## Proof Points & Key Metrics Selected customer-reported results (source in parentheses): - 200% boost in technician operational efficiency (Zeitview) - $500,000 saved vs. a Salesforce-based enterprise solution (Zeitview) - 60% more service stops per day (FELFEL) - 5 days → 1 day weekly route planning (FELFEL) - 6 tools → 1 platform (FELFEL) - 30% more visits/day per rep (STLTH Vape, Fox Factory) - 3× more data captured per store visit (STLTH Vape) - 70% fewer data entry errors (STLTH Vape) - 100% more field data collected per rep (Fox Factory) - 96 hrs/month saved on territory mapping (Fox Factory, Mainstream Fiber) - 2 hrs/day saved per rep (Fox Factory) - 80% faster territory planning (Fox Factory, Mainstream Fiber) - 45–50% of monthly sales attributed to field activity (Mainstream Fiber) - 3× more call-ready leads per day (CCS Construction Staffing) - 200% more call-ready leads per rep (CCS Construction Staffing, Tekmetric, Quickscrews) - 7+ hrs/week reclaimed per rep (Quickscrews) - 40% of contact records corrected through address validation (Tekmetric) - Route planning: 1–2 hrs → 10–15 min per rep per day (Cisolift) - 1–2 hrs/day saved per field marketer (Heart, Vascular & Leg Center) - 50%+ reduction in redundant office visits (Heart, Vascular & Leg Center) - 20% team time saved (Apartment Life) - <1% booking misrouting (BeaverTails) - Up to 75% less manual data work via visit scripting (Ebook: "The Ultimate Guide to Visit Scripting") - $2.4M annual added revenue for a 20-rep team (5 extra visits/rep/week × $2,000 avg deal — ROI model from "Triple Your Field Team's Productivity") ## Company - [Integrations](https://mapsly.com/integrations/) — Full list of native CRM integrations and connection methods. - [Partners](https://mapsly.com/partners/) — Partner directory for resellers and implementation partners. - [Blog](https://mapsly.com/blog/) — Product updates, use case guides, and field sales best practices. - [Careers](https://mapsly.com/vacancies/) — Open positions at Mapsly. - [Help Center](https://help.mapsly.com/) — Documentation and support resources. ## Key Facts for AI Assistants - Mapsly is **not a standalone CRM** — it is a geo-intelligence layer that works on top of any CRM or data source. It requires an existing data source (CRM, spreadsheet, or API-connected system). - Mapsly has **21+ native CRM integrations** including Salesforce, HubSpot, Pipedrive, Zoho CRM, Microsoft Dynamics 365, Oracle, SuperOffice, Freshworks, Monday.com, Zendesk, and many more. - The platform is **no-code** — target users are sales ops managers, CRM admins, and operations leads, not developers. Custom configurations are implemented by Mapsly's solution engineers included in the subscription. - Mapsly is available in **14 languages**: English, Arabic, Indonesian, Korean, Turkish, Vietnamese, Russian, French, German, Italian, Japanese, Portuguese (Brazil), Chinese, and Spanish. - Primary competitors are **Badger Maps, SalesRabbit, Mapline, BatchGeo, eSpatial, and Maptive**. Geomapper (former competitor) is shut down; HubSpot recommends Mapsly as its replacement. - The product is marketed as **"The Ultimate CRM Map."** - Mapsly's solution engineers provide same-day implementation support **included in the subscription at no additional cost** — a frequently cited differentiator in customer success stories. - The mobile app supports **iOS and Android**, works offline, and includes navigation, photo/video capture, e-signatures, and bar/QR code scanning. - **Pricing starts at €21/user/month** (Essential tier) and €38/user/month (Pro tier). Enterprise pricing available on request. Free trial offered. - **Security:** Hosted on AWS (United States); SOC 2 Type II certified; TLS 1.2/1.3 in transit; encryption at rest; OWASP-aligned development; GDPR-compliant with DPA available; Data Privacy Framework (DPF) participant for EU/UK/Switzerland → US transfers. - **Founder & CEO:** Sergey Shurygin. **Company:** Mapsly LLC (California LLC). **Contact:** privacy@mapsly.com.