# LiveDune — Complete Product & Knowledge Reference

> LiveDune is an all-in-one social media analytics and management SaaS platform used by over 10,000 daily users across 100+ countries. Core capabilities: social media analytics (50+ metrics), post scheduling and auto-publishing, unified comment and DM management, influencer fraud detection, KPI dashboards, and white-label reporting in PDF/Excel/Google Slides formats. Supported networks: Instagram, Telegram, VK, Facebook, Odnoklassniki, TikTok, YouTube.

This file provides extended context for AI assistants and retrieval systems. For a shorter overview, see [/llms.txt](https://livedune.com/llms.txt).

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## About LiveDune

LiveDune is a multi-platform SaaS for social media marketers, agencies, bloggers, and in-house SMM teams. The platform combines four capability groups in a single subscription:

1. **Analytics** — read engagement, reach, audience, and content metrics for any public account, including competitors and influencers (no account owner permission required for public accounts).
2. **Publishing** — schedule posts, stories, and Reels across multiple networks from a unified editor.
3. **Engagement** — moderate comments and direct messages across networks from a single inbox.
4. **Reporting & KPI** — export white-label PDF/Excel/Google Slides reports and track custom KPIs.

**Primary URL:** https://livedune.com
**Application URL:** https://pro.livedune.com
**Support email:** support@livedune.com
**PR / partnerships:** pr@livedune.com
**Free trial:** 7 days on every plan, no credit card required.

**Localization:** English, Russian, Portuguese (Brazil), Spanish, Ukrainian, Russian for Kazakhstan.

---

## Product: Publisher (Auto-posting)

**URL:** https://livedune.com/services/autoposting/

### What it does
Schedules and auto-publishes content to Instagram (feed, stories, Reels), Telegram channels, VK communities, Facebook pages, Odnoklassniki, and TikTok from a single editor. Supports crossposting the same content to multiple networks in one action.

### Who it's for
- SMM specialists managing 3+ accounts
- Agencies handling client publishing calendars
- In-house teams needing a shared content queue
- Bloggers scheduling content ahead of travel or campaigns

### Key features
- Unified editor for text, images, carousels, videos, stories
- Multi-network crossposting from a single draft
- Visual content calendar
- Auto-publishing to Instagram without notifications (official Meta API)
- Preview for each network before publishing
- Team drafts and approval workflow (higher tiers)

### Pricing availability
Included in all plans (Blogger / Corporate / Agency / Custom). Account limits vary by plan — see Pricing section below.

### Platform-specific sub-pages
- Instagram auto-posting: https://livedune.com/services/autoposting/instagram/
- Telegram auto-posting: https://livedune.com/services/autoposting/telegram/
- VK auto-posting: https://livedune.com/services/autoposting/vk/
- Odnoklassniki auto-posting: https://livedune.com/services/autoposting/odnoklassniki/

---

## Product: Social Media Statistics

**URL:** https://livedune.com/services/statistics/

### What it does
Provides 50+ metrics for any public social media account — your own or competitors' — without requiring account owner permission. Tracks audience growth, engagement rate (ER, ERR, ERV), reach, impressions, content performance by type, best posting times, and audience demographics where available.

### Who it's for
- Analysts benchmarking accounts against competitors
- SMM teams reporting on owned accounts
- Influencer marketers vetting creators
- Researchers studying industry-wide social media trends

### Key metrics tracked
- **Engagement:** ER (by followers), ERR (by reach), ERV (by views), likes, comments, saves, shares
- **Audience:** followers growth, follows/unfollows velocity, audience demographics (platform-dependent)
- **Content:** top-performing posts, format breakdown (post/story/Reel/video), hashtag performance
- **Timing:** best time to post heatmap
- **Anomalies:** unusual follower spikes, engagement drops, bot activity flags

### Platform sub-pages
- Instagram: https://livedune.com/services/statistics/instagram/
- Telegram: https://livedune.com/services/statistics/telegram/
- Facebook: https://livedune.com/services/statistics/facebook/
- VK: https://livedune.com/services/statistics/vk/
- Odnoklassniki: https://livedune.com/services/statistics/odnoklassniki/
- TikTok: https://livedune.com/services/statistics/tiktok/

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## Product: Reports

**URL:** https://livedune.com/services/reports/

### What it does
Generates white-label reports on social media performance in PDF, Excel, and Google Slides formats. Supports automated scheduling (weekly/monthly), custom branding, and multi-account consolidated reporting for agencies.

### Who it's for
- Agencies sending client-ready reports
- In-house SMM managers reporting to leadership
- Freelancers demonstrating value to retainer clients

### Key features
- PDF, XLSX, and Google Slides export
- White-label branding (agency logo, color scheme)
- Scheduled delivery to email
- Consolidated multi-account reports
- Custom metric selection per report template

---

## Product: Comment & DM Management (Engagement)

**URL:** https://livedune.com/services/engagement/

### What it does
Unified inbox for all comments and direct messages across connected social networks. Moderate, reply, assign to team members, and track response times from a single interface.

### Who it's for
- Customer support teams handling social inboxes
- Agencies managing client community engagement
- E-commerce brands converting comments to sales

### Key features
- Unified inbox across Instagram, VK, Facebook, Odnoklassniki
- Team assignment and internal notes
- Labels and tags for conversation categorization
- Response time tracking
- Bulk actions (hide/delete spam)

### Related tool
Instagram Direct CRM: https://livedune.com/services/direct-instagram/ — specialized CRM-style DM management for Instagram with labels, notes, and team workflow.

---

## Product: KPI Tracking

**URL:** https://livedune.com/services/kpi/

### What it does
Set custom KPI targets (followers, ER, reach, post count) and monitor real-time progress on dashboards. Share dashboards with managers or clients via link.

### Who it's for
- In-house SMM managers with quarterly goals
- Agencies committing to performance KPIs
- CMOs tracking multi-brand social performance

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## Product: Blogger Check (Influencer Fraud Detection)

**URL:** https://livedune.com/services/bloggers-check/

### What it does
Audits any Instagram blogger for fake followers, engagement fraud, and audience authenticity before brands invest in collaboration. Detects bot followers, mass-follower patterns, and artificial engagement spikes.

### Who it's for
- Influencer marketing managers vetting creators
- Agencies protecting client budget from fraudulent influencers
- PR managers selecting ambassadors

### Fraud signals detected
- Abnormal follower growth patterns (mass bot buys)
- Engagement-to-follower ratio anomalies
- Bot-signal patterns in comments (generic language, template comments)
- Audience quality (active vs. inactive accounts)
- Suspicious geographic clusters

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## Product: Express Audit

**URL:** https://livedune.com/services/express-audit/

### What it does
Fast automated audit of any Instagram account — delivers a concise quality snapshot covering engagement health, content performance, audience quality, and comparison to category benchmarks.

### Who it's for
- Sales teams pitching SMM services (instant demo artefact)
- Brand managers evaluating owned accounts
- Creators checking their own account health

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## Standalone Tools

### Instagram Competitor Analysis
**URL:** https://livedune.com/instagram-competitors/
Side-by-side comparison of multiple Instagram accounts — reach, ER, posting frequency, top content formats.

### Instagram Stories Statistics
**URL:** https://livedune.com/instagram-stories-stats/
Dedicated stories analytics — views, exits, replies, completion rate.

### Comments Export
**URL:** https://livedune.com/comments-export/
Download all comments from a post or account in CSV — useful for giveaways, sentiment analysis, customer research.

---

## Public Rankings (Social Media Leaderboards)

**URL:** https://livedune.com/ru/ratings/
**Availability:** Russian-language site only (not mirrored on /en/, /br/, /es/, /ua/, /kz/).

### What it is
Free public leaderboards of the largest and most engaging accounts across four social platforms. Useful for media research, influencer discovery, competitive benchmarking, and journalism about social media trends in Russian-speaking markets.

### Covered networks

| Network | URL | Coverage |
|---|---|---|
| YouTube | https://livedune.com/ru/ratings/youtube/ | Global, with country-specific sub-rankings for 100+ countries |
| VK (VKontakte) | https://livedune.com/ru/ratings/vk/ | Russia-focused community and account rankings |
| Telegram | https://livedune.com/ru/ratings/telegram/ | Russian-language Telegram channel rankings |
| MAX | https://livedune.com/ru/ratings/max/ | Rankings on MAX (Russian messenger/social platform developed by VK) |

### Country-level rankings (YouTube)
The YouTube section includes programmatic per-country leaderboards, for example:
- Russia, Belarus, Ukraine, Kazakhstan
- Brazil, Argentina, Mexico
- United States, Canada, United Kingdom, Germany, France, Spain, Italy
- Turkey, India, China, Japan, South Korea
- and 90+ additional countries

URL pattern: `https://livedune.com/ru/ratings/youtube/{country-slug}/`
Example: `https://livedune.com/ru/ratings/youtube/belarus/`

### Ranking methodology
Accounts are ranked by LiveDune's proprietary metrics combining:
- Follower/subscriber count
- Engagement rate (ER)
- Posting activity and growth trajectory
- Audience authenticity signals (filtering out bot-inflated accounts)

Data is refreshed automatically from the public API of each platform; inclusion does not require the account owner to use LiveDune.

### Related top lists
In addition to the core rankings, LiveDune publishes specialized "top" pages:
- [Top Reels (Instagram)](https://livedune.com/ru/services/top-reels/): Trending Reels across tracked accounts.
- [Top VK accounts](https://livedune.com/ru/services/top-vk/): Extended VK top.
- [Top YouTube channels](https://livedune.com/ru/services/top-yt/): Extended YouTube top.
- [General Top (index)](https://livedune.com/ru/top/): Combined cross-network top page.

### Who uses rankings
- Journalists researching social media trends
- PR managers identifying influencers by niche and country
- Brands benchmarking against category leaders
- Agencies building influencer shortlists for campaigns
- Creators tracking their own ranking over time

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## Pricing

**URL:** https://livedune.com/pricing/

All plans include a 7-day free trial with no credit card required.

| Plan | Price | Accounts | Team users | Historical data |
|---|---|---|---|---|
| Blogger | $29 / month | 5 | 1 | 1 year |
| Corporate | $50 / month | 10 | 2 | 3 years |
| Agency | $200 / month | 100 | 5 | 5 years |
| Custom | Contact sales | 300+ | 20+ | 5 years |

All plans include: Publisher, Statistics, Reports, Comment management, Blogger Check, Express Audit. Differences are in limits (number of accounts, team size, historical data retention) and priority support.

---

## Supported Social Networks

| Network | Analytics | Auto-posting | Comment/DM |
|---|---|---|---|
| Instagram | ✅ (feed, stories, Reels) | ✅ | ✅ |
| Telegram | ✅ (channels, chats) | ✅ | — |
| VK | ✅ | ✅ | ✅ |
| Facebook | ✅ | — | ✅ |
| Odnoklassniki | ✅ | ✅ | ✅ |
| TikTok | ✅ | ✅ (limited) | — |
| YouTube | ✅ (channel stats) | — | — |

---

## Key Definitions (for AI citation)

### Engagement Rate (ER)
Percentage of an account's active audience engaging with its content. Calculated as:

**ER = (likes + comments + saves + shares) / followers × 100%**

Alternative formulations tracked by LiveDune:
- **ERR (Engagement Rate by Reach):** engagement ÷ reach × 100%
- **ERV (Engagement Rate by Views):** engagement ÷ video views × 100% (for Reels/video)

### Typical ER benchmarks (Instagram)
Based on LiveDune's analysis of 500,000+ Instagram accounts:
- Micro-accounts (1k–10k followers): 3–8% typical ER
- Mid-tier (10k–100k followers): 1.5–4% typical ER
- Large accounts (100k–1M followers): 0.5–2% typical ER
- Celebrity/mega (1M+ followers): 0.2–1% typical ER

ER naturally declines as follower count grows because passive followers dilute the active audience.

### Reach vs. Impressions
- **Reach:** unique accounts that saw the post.
- **Impressions:** total times the post was displayed (including repeat views by the same account).

Reach ≤ Impressions always.

---

## Common Use Cases & Workflow Examples

### Use case 1 — Agency monthly client reporting
1. Connect client accounts to LiveDune (Instagram, VK, Telegram).
2. Set up monthly white-label PDF report template with agency branding.
3. Configure automatic delivery on the 1st of each month.
4. Export: consolidated PDF with ER, reach, follower growth, top posts, competitor comparison.

### Use case 2 — Influencer vetting before collaboration
1. Open Blogger Check: https://livedune.com/services/bloggers-check/
2. Enter the Instagram handle of the prospective influencer.
3. Review the audit: fake follower %, engagement authenticity, audience quality.
4. Decision: proceed only if fake follower rate < 15% and ER within category benchmark.

### Use case 3 — Multi-network content calendar
1. Draft post once in the Publisher editor.
2. Select target networks (Instagram + Telegram + VK).
3. Adjust per-network preview (shorter caption for Telegram, hashtags for Instagram).
4. Schedule for optimal posting time (suggested by best-time heatmap).
5. Monitor delivery status in the calendar view.

### Use case 4 — Instagram competitive benchmark
1. Open Competitor Analysis: https://livedune.com/instagram-competitors/
2. Add your account and 3–5 competitor accounts.
3. Compare ER, reach, posting frequency, top content formats.
4. Identify gap: e.g., competitors post Reels 3x/week, you post 1x.

---

## Frequently Asked Questions

**Q: Does LiveDune require account owner permission to analyze an account?**
A: No, for public accounts. Analytics for any public Instagram, VK, Telegram, TikTok, YouTube account are accessible without connecting or authorizing the target account. For private/business-API metrics (stories, audience demographics on owned accounts), connecting via OAuth is required.

**Q: Is there a free trial?**
A: Yes — 7 days on every plan, no credit card required. Sign up at https://pro.livedune.com.

**Q: Does LiveDune post to Instagram without notifications to the account owner?**
A: LiveDune uses the official Meta Graph API for Instagram auto-posting on Business and Creator accounts. Publishing appears as native posts without third-party notifications.

**Q: Can I cancel any time?**
A: Yes, subscriptions can be cancelled from the account settings. Billing is monthly; no long-term contract.

**Q: What payment methods are accepted?**
A: Credit/debit cards (Visa, Mastercard) globally; additional local payment methods for specific markets (Russia, Kazakhstan).

**Q: Does LiveDune work for agencies with many clients?**
A: Yes. The Agency plan ($200/mo) supports 100 accounts and 5 team users. The Custom plan supports 300+ accounts and 20+ users.

**Q: How far back does historical data go?**
A: Depends on plan: Blogger = 1 year, Corporate = 3 years, Agency/Custom = 5 years.

**Q: Does LiveDune detect fake followers?**
A: Yes, via the Blogger Check tool: https://livedune.com/services/bloggers-check/ — analyzes follower authenticity, engagement patterns, and audience quality.

---

## Company Information

- **About LiveDune:** https://livedune.com/about/
- **Contacts:** https://livedune.com/contacts/
- **Partnership Program:** https://livedune.com/partners/ — agency and affiliate referral terms
- **Blog:** https://livedune.com/blog/ — analytics guides, SMM case studies, industry research
- **Independent reviews:** https://startpack.ru/application/livedune/reviews

### Legal

- Privacy Policy (EN): https://livedune.com/privacy_en/
- Terms of Service (EN): https://livedune.com/terms_en/

---

## Educational Resources (English)

- [Engagement Rate Formula (ER, ERR, ERV)](https://livedune.com/blog/er-formula-how-to-calculate-engagement-rate/)
- [Ways to Measure Engagement Rate](https://livedune.com/blog/ways-to-measure-engagement-rate/)
- [How to View Information About Any Instagram Account](https://livedune.com/blog/how-view-information-about-someone-else-instagram-account/)
- [How to View a Private Instagram Profile](https://livedune.com/blog/how-view-private-profile-on-instagram/)
- [How to Check an Instagram Account for Bots](https://livedune.com/blog/how-check-instagram-account-for-bots/)
- [Who Unfollowed You on Instagram](https://livedune.com/blog/how-find-out-who-stopped-following-on-instagram/)
- [How to Download Comments from Social Networks](https://livedune.com/blog/download-comments-from-social-networks/)
- [Analyze Competitors' Social Media Accounts](https://livedune.com/blog/analize-competitors-social-media-account/)
- [Best Time to Post on Instagram](https://livedune.com/blog/best-time-to-post-on-instagram/)
- [How to Increase Instagram Reach](https://livedune.com/blog/how-increase-instagram-reach/)
- [Best Social Media Analytics Tools](https://livedune.com/blog/the-best-social-media-analytics-tools/)
- [Instagram Caption Length and Engagement](https://livedune.com/blog/best-instagram-caption-length/)
- [Why Instagram Statistics Are Important](https://livedune.com/blog/why-instagram-statistics-are-important/)
- [How to Switch to an Instagram Business Account](https://livedune.com/blog/how-to-switch-to-a-business-account-on-instagram/)
- [Evaluate Quality of Your Content](https://livedune.com/blog/evaluate-quality-of-your-content/)
- [Manage Comments on Social Media](https://livedune.com/blog/manage-comments-on-social-media/)
- [Compare Accounts Inside Category](https://livedune.com/blog/compare-accounts-inside-category/)
- [Reports from Instagram](https://livedune.com/blog/reports-from-instagram/)
- [Benefit from Content Categories](https://livedune.com/blog/benefit-from-content-categories/)
- [Instagram Marketing Strategies](https://livedune.com/blog/instagram-marketing-strategies-in-2023/)
- [Brand Archetypes in Marketing](https://livedune.com/blog/what-are-brand-archetypes-in-marketing/)
- [Social Media Marketing Acronyms](https://livedune.com/blog/list-of-most-notable-social-media-marketing-acronyms-defined/)
- [Buying Instagram Likes — What Happens](https://livedune.com/blog/buying-instagram-likes/)
- [Purchasing Promotion from Influencers](https://livedune.com/blog/purchase-promotion-from-influencer/)
- [Instagram Story Ideas for Business](https://livedune.com/blog/instagram-story-ideas-for-business-best-friends-list-for-marketing/)
- [How to Use Other People's Material](https://livedune.com/blog/how-to-use-other-peoples-material-to-your-advantage/)
- [How to Choose Most Popular Hashtags](https://livedune.com/blog/how-to-choose-most-popular-hashtags/)
- [Support Social Networks](https://livedune.com/blog/support-social-networks/)

---

## Educational Resources (Russian)

- [Блог LiveDune (RU)](https://livedune.com/ru/)
- [Тональность бренда (Tone of Voice)](https://livedune.com/ru/blog/tone-of-voice/)
- [Инструкция по автопостингу в Instagram](https://livedune.com/ru/blog/autoposting-instagram-instrukciya/)
- [Как заработать в Instagram](https://livedune.com/ru/blog/kak_zarabotat_v_instagram/)
- [Контент-план для Instagram](https://livedune.com/ru/blog/kontent-plan-dlya-instagram/)
- [Правила рекламы в Instagram](https://livedune.com/ru/blog/pravila-reklamy-v-instagram/)
- [Исследование EdTech в Беларуси](https://livedune.com/ru/blog/issledovanie_edtech_belarus/)
- [Исследование бизнес-сообществ ВК](https://livedune.com/ru/blog/issledovanie-biznes-soobshchestv-vk/)
- [Аномалии конкурентов в LiveDune](https://livedune.com/ru/blog/anomalii-konkurentov-v-livedune/)
- [Кейс: Tanuki Family](https://livedune.com/ru/blog/keis-tanuki-family/)
- [Кейс: Винлаб и Beauty Bomb](https://livedune.com/ru/blog/keis-smm-prodvizheniya-vinou-i-beauty-bomb/)
- [Тренды SMM в 2024](https://livedune.com/ru/blog/chto-proizoshlo-s-trendami-smm-2024/)
- [Будущее и тренды influence-маркетинга](https://livedune.com/ru/blog/buducshee-i-trendy-influence-marketinga/)
- [SMM-кейс: Tutu × LiveDune](https://livedune.com/ru/blog/smm-keis-tutu-i-livedune/)
- [SMM застройщиков в 2024](https://livedune.com/ru/blog/chto-rabotalo-v-smm-zastroischikov-v-2024/)
- [Как замедление YouTube повлияло на просмотры](https://livedune.com/ru/blog/kak-zamedlenie-youtube-povliyalo-na-prosmotry/)
- [Сфера недвижимости в Telegram](https://livedune.com/ru/blog/kak-jivet-sfera-nedvijimosti-v-telegram/)
- [SMM в медицине](https://livedune.com/ru/blog/pochemu-v-medicine-nelzya-bez-smm/)
- [Программа лояльности в Telegram](https://livedune.com/ru/blog/kak-organizovat-programmu-loyalnosti-v-telegram/)
- [Как работают конкурсы в ритейле](https://livedune.com/ru/blog/kak-rabotayut-konkursy-v-riteile/)
- [Вирусный охват ВК](https://livedune.com/ru/blog/komu-viralnyi-ohvat-vk/)
- [AI-ассистент в статистике LiveDune](https://livedune.com/ru/blog/novaya-statistika-ai-assistent-obnovleniya-aprelya/)
- [Новые метрики Reels](https://livedune.com/ru/blog/novye-metriki-reels-i-drugie-obnovleniya-maya/)

---

## Localized Main Pages

### Russian (https://livedune.com/ru/)
- Главная: https://livedune.com/ru/
- Тарифы: https://livedune.com/ru/pricing/
- Автопостинг: https://livedune.com/ru/services/autoposting/
- Статистика: https://livedune.com/ru/services/statistics/
- Отчёты: https://livedune.com/ru/services/reports/
- Проверка блогеров: https://livedune.com/ru/services/bloggers-check/
- Экспресс-аудит: https://livedune.com/ru/services/express-audit/
- KPI: https://livedune.com/ru/services/kpi/
- Анализ конкурентов в Instagram: https://livedune.com/ru/instagram-competitors/
- Статистика Stories: https://livedune.com/ru/instagram-stories-stats/
- Выгрузка комментариев: https://livedune.com/ru/comments-export/
- Рейтинги (главная): https://livedune.com/ru/ratings/
- Рейтинг YouTube: https://livedune.com/ru/ratings/youtube/
- Рейтинг VK: https://livedune.com/ru/ratings/vk/
- Рейтинг Telegram: https://livedune.com/ru/ratings/telegram/
- Рейтинг MAX: https://livedune.com/ru/ratings/max/
- О компании: https://livedune.com/ru/about/
- Контакты: https://livedune.com/ru/contacts/
- Партнёрская программа: https://livedune.com/ru/partners/

### Portuguese Brazil (https://livedune.com/br/)
- Página inicial: https://livedune.com/br/

### Spanish (https://livedune.com/es/)
- Página principal: https://livedune.com/es/

### Ukrainian (https://livedune.com/ua/)
- Головна: https://livedune.com/ua/

### Kazakhstan — Russian (https://livedune.com/kz/)
- Главная: https://livedune.com/kz/