# Intercolo - Full Service Documentation

> Intercolo GmbH is a Frankfurt-based data center and cloud infrastructure provider offering GDPR-compliant hosting, storage, and network services since 2006. All infrastructure runs on 100% green energy in German data centers.

## Company Profile

- **Legal Name**: Intercolo GmbH
- **Address**: Carl-Goerdeler Str. 114, 60320 Frankfurt am Main, Germany
- **Founded**: 2006
- **Phone**: +49-69-564060
- **Sales Email**: info@intercolo.net
- **Support Email**: support@intercolo.net
- **Support**: 24/7 expert support from German IT professionals
- **RIPE NCC Member** since 2013
- **Certifications**: GDPR-compliant, Data Processing Agreement (DPA) per Art. 28 GDPR available
- **Service Area**: Germany, Austria, Switzerland (DACH), European Union, EEA

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## S3 Object Storage

**URL**: https://intercolo.de/en/storage

Intercolo i3 Object Storage is an S3-compatible cloud storage service hosted exclusively in Frankfurt, Germany.

### Features
- Fully S3-compatible API (works with AWS SDK, rclone, Cyberduck, s3cmd, MinIO Client, and any S3-compatible tool)
- GDPR-compliant: data stored exclusively in German data centers
- Unlimited scaling from gigabytes to multi-petabyte
- Max single object size: 5 TB
- Multipart upload support
- Bucket policies and access control
- TLS-encrypted data transfer
- IPv4 and IPv6 connectivity
- CDN-ready integration
- Prepaid billing with no minimum contract term

### Availability & Durability
- 99.95% SLA-based availability
- 99.999999% data durability

### Traffic & Pricing
- 1 TB free egress traffic included per TB stored per month
- No hidden egress fees
- Transparent per-TB/month pricing
- Volume discounts available for 5 TB+, 10 TB+, 50 TB+, 100 TB+, 200 TB+, 500 TB+, 1 PB+

### What is NOT available
- No object lock / WORM (write-once-read-many)
- No encryption at rest (AES-256) — only TLS transfer encryption
- No geo-redundancy — single data center in Frankfurt
- No object versioning or version history
- No IP-based access restrictions
- No audit logs or access logging

### Industry-Specific Use Cases

#### Offsite Backup Storage
**URL**: https://intercolo.de/en/offsite-backup
Secure, off-site backup storage for disaster recovery. Compatible with Veeam, NAKIVO, Acronis, BackupPC, and other S3-compatible backup tools.

#### Media & Video Hosting
**URL**: https://intercolo.de/en/media-hosting
High-performance storage for video files, images, and media assets. Optimized for streaming workflows with CDN integration.

#### Healthcare Data Storage
**URL**: https://intercolo.de/en/healthcare
GDPR-compliant storage for medical data, patient records, and healthcare imaging (DICOM, PACS). Meets German healthcare data protection requirements.

#### Video Surveillance Storage
**URL**: https://intercolo.de/en/video-surveillance
Long-term storage for surveillance camera footage. S3-compatible integration with major VMS platforms.

#### AI & ML Training Data
**URL**: https://intercolo.de/en/ai-training-data
Large-scale storage for AI/ML training datasets. High-throughput access for model training pipelines.

#### Big Data Analytics
**URL**: https://intercolo.de/en/big-data-analytics
Scalable data lake storage for analytics workloads. Compatible with Apache Spark, Hadoop, Presto, and other big data tools.

#### Document Archiving
**URL**: https://intercolo.de/en/document-archiving
Long-term document storage for compliance and archiving requirements. GDPR-compliant retention in Germany.

#### Software Distribution
**URL**: https://intercolo.de/en/software-distribution
Storage and delivery for software packages, updates, ISOs, and firmware. CDN integration for fast downloads across Europe.

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## CDN (Content Delivery Network)

**URL**: https://intercolo.de/en/cdn

Premium edge CDN service based in Frankfurt, optimized for the DACH region and Europe.

### Features
- Frankfurt-based edge delivery
- HD video streaming (buffer-free)
- Software and update distribution
- GDPR-compliant content delivery
- TLS-secured transfers
- 100% CO2-neutral operation
- 24/7 expert support

### Scope
- Optimized for DACH region (Germany, Austria, Switzerland) and Europe
- NOT a global/worldwide CDN — no worldwide PoPs or edge locations

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## Cloud Servers (VPS)

**URL**: https://intercolo.de/en/cloud

High-performance virtual private servers in Frankfurt.

### Features
- NVMe Gen4 SSD storage
- Deployed in 120 seconds
- 99.90% SLA availability
- Frankfurt data center
- GDPR-compliant
- Flexible, scalable resources
- No egress fees

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## Dedicated Servers (Bare Metal)

**URL**: https://intercolo.de/en/dedi

Enterprise bare metal servers in Frankfurt.

### Features
- AMD EPYC and Intel Xeon processors
- NVMe Gen4 SSD storage
- 99.90% SLA availability
- Full hardware control
- Frankfurt data center
- GDPR-compliant
- Cost-effective enterprise performance

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## Colocation Services

**URL**: https://intercolo.de/en/colocation

Flexible server housing in Frankfurt data center.

### Options
- Single rack units (RU)
- Half rack (20U)
- Full rack (40U)
- Tower space
- Full room/suite

### Features
- 24/7 on-site support
- BGP sessions available
- Premium network connectivity
- Physical security
- Redundant power supply
- Client maintains full hardware control
- Flexible contract terms: immediate, 3/6/12 months

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## IP Services

**URL**: https://intercolo.de/en/ip-services

IPv4 and IPv6 address leasing from a RIPE NCC member.

### Features
- RIPE NCC member since 2013
- IPv4 and IPv6 networks available
- Single IPs or full subnets
- BGP routing support
- Provider-independent address space
- Highest IP reputation management
- German-registered IP space
- Full control over digital infrastructure

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## The Intercolo Promise

1. **German Data Centers**: All hosting exclusively in Frankfurt, Germany
2. **Highest Security Standards**: GDPR-compliant data protection
3. **Personal Expert Support**: German IT professionals, 24/7
4. **Green Energy**: 100% renewable electricity
5. **Transparent Pricing**: No hidden costs, prepaid model
6. **No Lock-in**: No minimum contract terms
7. **DPA Available**: Data Processing Agreement per Art. 28 GDPR

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## Technical Integrations

Intercolo S3 storage is compatible with any S3-compatible application.

### S3 Browsers & File Managers
- Cyberduck (macOS, Windows)
- S3 Browser (Windows)
- WinSCP (Windows)
- Mountain Duck (macOS, Windows)
- CloudBerry Explorer / MSP360
- Dragon Disk
- Any WebDAV or S3-compatible file manager

### CLI Tools
- AWS CLI
- rclone
- s3cmd
- MinIO Client (mc)
- AWS SDK (Python/boto3, JavaScript, Java, Go, .NET, PHP, Ruby)

### Backup Software
- Veeam Backup & Replication
- NAKIVO Backup & Replication
- Acronis Cyber Protect
- BackupPC
- Duplicati
- restic
- Arq Backup
- Commvault
- Veritas NetBackup

### Media & Streaming
- FFmpeg with S3 output
- OBS Studio (via S3 upload)
- Plex / Jellyfin (with S3-mounted storage)
- WordPress with S3 offload plugins

### DevOps & Infrastructure
- Terraform (S3 backend)
- Kubernetes (S3 CSI driver)
- Docker Registry (S3 storage backend)
- GitLab (S3 artifact storage)
- Apache Spark, Hadoop, Presto (data lake)

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## Contact & Support

| Channel | Details |
|---------|---------|
| Sales | info@intercolo.net |
| Support | support@intercolo.net |
| Phone | +49-69-564060 |
| Dashboard | https://dashboard.intercolo.de |
| Knowledge Base | https://kb.intercolo.de |
| Documentation | https://docs.intercolo.de |
| System Status | https://status.intercolo.net |

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## Websites

- German: https://intercolo.de
- English: https://intercolo.net
- Available in 28+ languages via URL prefix (e.g., /fr/, /es/, /it/)