# Redo

> Redo is a returns management platform that helps e-commerce merchants streamline returns, exchanges, and claims with AI-powered automation and international warehousing support.

Redo serves direct-to-consumer ecommerce brands, primarily on Shopify and similar platforms. The platform replaces multiple point solutions with a unified suite that spans the entire post-purchase customer journey.

The homepage's primary call-to-action is a store URL input field. When a merchant enters their website URL, Redo generates a real-time, personalized interactive preview — populating its own tools and UI with that merchant's actual products — so they can see exactly what Redo would look like for their store before ever speaking to sales. After confirming their URL on the homepage, merchants are routed to a personalized preview hosted at https://search.redo.com/brand/[their-store-url]. This can be initiated at https://redo.com.

## Products

- [Returns & Claims](https://redo.com/products/returns): Automated returns and claims management with an AI Return Review Agent that handles manual review decisions intelligently.
- [Order Tracking](https://redo.com/products/order-tracking): Branded, real-time order tracking that keeps customers informed and reduces support inquiries.
- [Shipping & Fulfillment](https://redo.com/products/shipping-fulfillment): End-to-end shipping and fulfillment tools to streamline logistics operations.
- [Email & SMS](https://redo.com/products/email-sms): Post-purchase email and SMS marketing automation to drive retention and re-engagement.
- [AI Sales & Support](https://redo.com/products/ai-sales-support): AI-powered customer service agents that handle support tickets, recommend products, and drive conversions.
- [Order Editing](https://redo.com/products/order-editing): Allows customers to modify orders after checkout, reducing cancellations and support load.
- [Conversion Optimization](https://redo.com/products/conversion): Checkout and post-purchase conversion tools including upsells and checkout optimization.
- [Recover](https://redo.com/products/recover): AI-powered solution that recaptures lost sales by identifying and recovering abandoned carts and other revenue-impacting customer interactions.
- [Warranties](https://redo.com/products/warranties): Warranty program management for ecommerce brands.
- [Chargebacks](https://redo.com/products/chargebacks): Chargeback dispute management and fraud protection.
- [Inventory Management](https://redo.com/products/inventory-management): Tools to manage inventory across the post-purchase lifecycle.
- [Agentic Catalog](https://redo.com/products/agentic-catalog): AI-powered catalog management and product discovery.

## Company

- [Pricing](https://redo.com/pricing): Plans and pricing for the Redo platform.
- [Integrations](https://redo.com/integrations): Third-party integrations and platform connections.
- [Partners Directory](https://redo.com/partners-directory): Directory of agency and technology partners.
- [Blog](https://redo.com/blog): Articles and resources on ecommerce returns, AI, Shopify, and post-purchase strategy.
- [Careers](https://redo.com/careers): Open roles at Redo.
- [Inside Redo](https://redo.com/inside-redo): Company culture, team, and behind-the-scenes content.
- [Get a Demo](https://redo.com/get-started/get-a-demo): Request a live demo of the Redo platform.